Menu
My BookIt.com
Sign In Support Why BookIt.com Coupon Codes Terms & Conditions Privacy Policy Site Feedback Vacations Hotels Flights Cruises Things To Do Group Request Careers Press Media

TODAY: $5 Books Your Hotel Details 

Isla Mujeres Palace Grand Resort - All-Adult/All-Inclusive Resort

Cancun, Quintana Roo, Mexico (CUN)

Room rates from:
$314 $209
Per Adult Nightly
Hotel + Flight from
WAS
Starting from:
$1,829 $1,179
Per Guest for 5 Nights
Based on 935 reviews
WELCOME TO ISLA MUJERES PALACE Sweet beachside relaxation and amazing personalized service at the couples-only, all-inclusive Isla Mujeres Palace reso
Style: Beachfront, All Inclusive, Couples only
Room & Rates
Superior Deluxe Room - All Inlcusive

Superior Deluxe Pool View Room - All-Inclusive

Starting from
$314 $209
Per Adult Nightly
Superior Deluxe PoolView
Superior Deluxe Ocean View, and Superior Deluxe Pool/Partial Ocean View
accommodates two adults and features one King sized bed, and CHI bath
products and hair tools.



Your All-Inclusive Plan Includes:
  • UNLIMITED PHONE CALLS to USA, Canada, and Mexico from your room
  • All meals and drinks, including breakfast, lunch and dinner
  • Fine dining, including international cuisine
  • Top-shelf drinks [domestic and imported]
  • One restaurant serving buffet and a la carte specialties
  • Three bars, including one lobby bar, one swim-up bar and one snack bar
  • 24-Hour room service
  • Private liquor dispenser and mini-bar in room
  • Use of the facilities of all Palace Resorts in Cancun, Cozumel, Isla Mujeres and the Riviera Maya [Transportation not included]
  • Sensational entertainment and theme parties on select nights
  • All gratuities included
  • FREE HONEYMOON and ANNIVERSARY PACKAGE: Mini honeymoon cake, bottle of sparkling wine, romantic candlelight dinner, two resort honeymooners t-shirts, honeymoon desk, guaranteed turndown service, 6:00pm check-out [upon request and subject to availability], breakfast in bed [upon request]. Requirements: honeymoon couples must present proof of marriage within the past year. NOTE: anniversary amenity is ONLY the mini cake. After honeymoon couple checks in at the front desk, couple will be directed to the honeymoon desk where they will be welcomed and reserve their candlelight dinner. The additional amenities will be delivered to their room.

Amenities:
  • LCD television with satellite
  • CHI-branded A bath products
  • Bathrobes and slippers
  • Laptop size digital safe
  • WiFi
  • Individually controlled A/C
  • Coffeemaker
  • CHI-branded Hair dryer and Iron Flat
  • Direct dial telephone, alarm clock, iron and ironing board
  • 24-hour room service and turndown service
  • Non-smoking rooms
Hide room details
Deluxe Resort View Room - All inclusive

Deluxe Resort View Room - All-Inclusive

Starting from
$314 $209
Per Adult Nightly

Deluxe Resort View
Deluxe Resort View accommodations at Isla Mujeres features one king sized
or two double beds, CHI bath products and hair tools, and a maximum occupancy
of two adults.
Views are not ocean view and may be partially obstructed.


Your All-Inclusive Plan Includes:
  • UNLIMITED PHONE CALLS to USA, Canada, and Mexico from your room
  • All meals and drinks, including breakfast, lunch and dinner
  • Fine dining, including international cuisine
  • Top-shelf drinks [domestic and imported]
  • One restaurant serving buffet and a la carte specialties
  • Three bars, including one lobby bar, one swim-up bar and one snack bar
  • 24-Hour room service
  • Private liquor dispenser and mini-bar in room
  • Use of the facilities of all Palace Resorts in Cancun, Cozumel, Isla Mujeres and the Riviera Maya [Transportation not included]
  • Sensational entertainment and theme parties on select nights
  • All gratuities included
  • FREE HONEYMOON and ANNIVERSARY PACKAGE: Mini honeymoon cake, bottle of sparkling wine, romantic candlelight dinner, two resort honeymooners t-shirts, honeymoon desk, guaranteed turndown service, 6:00pm check-out [upon request and subject to availability], breakfast in bed [upon request]. Requirements: honeymoon couples must present proof of marriage within the past year. NOTE: anniversary amenity is ONLY the mini cake. After honeymoon couple checks in at the front desk, couple will be directed to the honeymoon desk where they will be welcomed and reserve their candlelight dinner. The additional amenities will be delivered to their room.

Amenities:


  • LCD television with satellite
  • CHI-branded A bath products
  • Bathrobes and slippers
  • Laptop size digital safe
  • WiFi
  • Individually controlled A/C
  • Coffeemaker
  • CHI-branded Hair dryer and Iron Flat
  • Direct dial telephone, alarm clock, iron and ironing board
  • 24-hour room service and turndown service
  • Non-smoking rooms
Hide room details
Superior Deluxe Ocean View Room - All Inclusive

Superior Deluxe Ocean View Room - All-Inclusive

Starting from
$332 $220
Per Adult Nightly
Superior Deluxe Ocean View
accommodates two adults and features one King sized bed, and CHI bath
products and hair tools.



Your All-Inclusive Plan Includes:
  • UNLIMITED PHONE CALLS to USA, Canada, and Mexico from your room
  • All meals and drinks, including breakfast, lunch and dinner
  • Fine dining, including international cuisine
  • Top-shelf drinks [domestic and imported]
  • One restaurant serving buffet and a la carte specialties
  • Three bars, including one lobby bar, one swim-up bar and one snack bar
  • 24-Hour room service
  • Private liquor dispenser and mini-bar in room
  • Use of the facilities of all Palace Resorts in Cancun, Cozumel, Isla Mujeres and the Riviera Maya [Transportation not included]
  • Sensational entertainment and theme parties on select nights
  • All gratuities included
  • FREE HONEYMOON and ANNIVERSARY PACKAGE: Mini honeymoon cake, bottle of sparkling wine, romantic candlelight dinner, two resort honeymooners t-shirts, honeymoon desk, guaranteed turndown service, 6:00pm check-out [upon request and subject to availability], breakfast in bed [upon request]. Requirements: honeymoon couples must present proof of marriage within the past year. NOTE: anniversary amenity is ONLY the mini cake. After honeymoon couple checks in at the front desk, couple will be directed to the honeymoon desk where they will be welcomed and reserve their candlelight dinner. The additional amenities will be delivered to their room.

Amenities:
  • LCD television with satellite
  • CHI-branded A bath products
  • Bathrobes and slippers
  • Laptop size digital safe
  • WiFi
  • Individually controlled A/C
  • Coffeemaker
  • CHI-branded Hair dryer and Iron Flat
  • Direct dial telephone, alarm clock, iron and ironing board
  • 24-hour room service and turndown service
  • Non-smoking rooms
Hide room details
concierge level

Concierge Level - All Inclusive

Starting from
$368 $244
Per Adult Nightly
Concierge Level Ocean Front
Treat yourself to a Concierge level Ocean Front accommodation at
Isla Mujeres Palace; accommodating two adults and featuring all the
luxurious amenities of Deluxe rooms as well as upgraded liquor brands
including Bacardi White Rum, Jose Cuervo Tequila, J&B Whisky and Absolut
Vodka.
Featuring one King sized bed, L’Occitane bath products, CHI hair dryer/flat
iron and aromatherapy menu, guests in the Concierge level  will also enjoy
two 25 minute massages at the spa treatment rooms. Additional Concierge
level guestroom amenities are Expresso/American coffee maker and Ipod dock.
Enjoy 24-hour room service with special menus, nightly petit fours, pillow
menu, exclusive concierge phone service and private check-in and out, as
well as early check-in and late check-out, subject to availability.


Your All-Inclusive Plan Includes:

  • UNLIMITED PHONE CALLS to USA, Canada, and Mexico from your room
  • All meals and drinks, including breakfast, lunch and dinner
  • Fine dining, including international cuisine
  • Top-shelf drinks [domestic and imported]
  • One restaurant serving buffet and a la carte specialties
  • Three bars, including one lobby bar, one swim-up bar and one snack bar
  • 24-Hour room service
  • Private liquor dispenser and mini-bar in room
  • Use of the facilities of all Palace Resorts in Cancun, Cozumel, Isla Mujeres and the Riviera Maya [Transportation not included]
  • Sensational entertainment and theme parties on select nights
  • All gratuities included
  • FREE HONEYMOON and ANNIVERSARY PACKAGE: Mini honeymoon cake, bottle of sparkling wine, romantic candlelight dinner, two resort honeymooners t-shirts, honeymoon desk, guaranteed turndown service, 6:00pm check-out [upon request and subject to availability], breakfast in bed [upon request]. Requirements: honeymoon couples must present proof of marriage within the past year. NOTE: anniversary amenity is ONLY the mini cake. After honeymoon couple checks in at the front desk, couple will be directed to the honeymoon desk where they will be welcomed and reserve their candlelight dinner. The additional amenities will be delivered to their room.

Amenities:

  • LCD television with satellite
  • CHI-branded A bath products
  • Bathrobes and slippers
  • Laptop size digital safe
  • WiFi
  • Individually controlled A/C
  • Coffeemaker
  • CHI-branded Hair dryer and Iron Flat
  • Direct dial telephone, alarm clock, iron and ironing board
  • 24-hour room service and turndown service
  • Non-smoking rooms
Hide room details
Isla Mujeres Palace Grand Resort - All-Adult/All-Inclusive Resort
Carretera Garrafon, Vista Alegre, Mz 63 Lt1, SM 007, Isla Mujeres, Mexico 77400

Location

The Isla Mujeres Palace Grand Resort is located on a beautiful beach on the colorful island of Isla Mujeres in the Mexican Caribbean, approximately 50 mins from the airport.

Why Stay Here

-TOP TEN Summer Collection Boutique All-Inclusive Resort
Luxury All-Inclusive Resort
-Onsite Spa Services
-Beach Hammocks
-Award-Winning Restaurant

Resort Details

WELCOME TO ISLA MUJERES PALACE Sweet beachside relaxation and amazing personalized service at the couples-only, all-inclusive Isla Mujeres Palace resort in Cancun. What Makes Isla Mujeres Palace An Amazing Resort? Isla Mujeres Palace offers 62 beautiful and luxuriously appointed accommodations offering island, pool or ocean views and balconies, double whirlpool, mini bars, 24-hour room service, wireless internet and more. Take pleasure in knowing that each request you make is fulfilled with an incomparable degree of care by our friendly staff. Enjoy a late brunch or other delicious cuisines at Azul restaurant in Isla Mujeres Palace. Delight yourself with a diverse selection of wine and beverages. Rejuvenate, revitalize, and reconnect with our beach level spa services in Isla Mujeres Palace, catch a seaside nap in a hammock by the pool or just take a stroll on the undisturbed beach. Ideal for an intimate and unforgettable destination wedding or honeymoon.

Resort Credit
Receive $500 resort credit per room, per stay with a 3 night stay
Receive $750 resort credit per room, per stay with a 4 night stay
Receive $1,500 resort credit per room, per stay with a 5-8 night stay
Receive $2,000 resort credit per room, per stay with a 9-11 night stay
Receive $2,500 resort credit per room, per stay with a 12+ night stay
Unused Resort Credit is valid for up to one year and can be transferred to other Palace Resorts guests. This one year period begins two weeks after the check-out date. Original Resort Credit restrictions on spa services still apply. When using Resort Credit for Vacation Memories, Resort Credit Shop, and other products and services offered as part of this promotion, service taxes and fees will apply.

Palace Resorts Mobile App
With the new Palace Resort Kiosko app, you will be able to know the amount of Resort Credit given to your reservation and check its balance and all the transactions made during your stay at Palace Resorts. What`s better is that the app is completely free, and it can be found on the Apple app store. Guests will also be able to use the Palace Resort Kiosko app to do the following:
Resort Credit Balance: Know the amount of Resort Credit given to your reservation and check its balance and all the transactions made during the stay.
Agenda / Schedule: Stay on top of all of the activities reserved by date and time; spa treatments, golf tee times, tours, romantic dinners, etc. All scheduled activities will be registered, even if they are paid with Resort Credit or Room Charge.
Services: Divided in categories, it contains all the products and services offered with Resort Credit according to the property where the guest is staying.
Promotions: It has an image slide about the current promotions and next events at Palace Resorts.

Unlimited Phone Calls Promotion
All calls made from guestrooms to phone numbers within Mexico (excluding cell phones), the Continental United States of America, and Canada are complimentary. Calls must be made from guestrooms, other international calls are charged at a special rate. If unused, this service cannot be exchanged for cash value. Excludes calls to Hawaii, the Virgin Islands, Puerto Rico, and other international calls. Excludes 800 calls, calls through an outside operator, collect calls, calls using other phone companies, and calls to cell phones within Mexico.



All-Inclusive Details

  • UNLIMITED PHONE CALLS to USA, Canada, and Mexico from your room
  • All meals and drinks, including breakfast, lunch and dinner
  • Fine dining, including international cuisine
  • Top-shelf drinks [domestic and imported]
  • One restaurant serving buffet and a la carte specialties
  • Three bars, including one lobby bar, one swim-up bar and one snack bar
  • 24-Hour room service
  • Private liquor dispenser and mini-bar in room
  • Use of the facilities of all Palace Resorts in Cancun, Cozumel, Isla Mujeres and the Riviera Maya [Transportation not included]
  • Sensational entertainment and theme parties on select nights
  • All gratuities included

Accommodation Details

Guests at Isla Mujeres Palace may choose from 62 beautifully appointed rooms offering island, pool or ocean views, balconies, double whirlpool and luxurious decor. Designed with classic style and upscale furnishings, our guestroom accommodations in Isla Mujeres presents a peaceful and inviting vacation sanctuary. Pamper yourself with the best of Isla Mujeres lodging with luxurious bedding, designer bath products, fantastic views from generous windows and thoughtful amenities designed for your comfort and convenience. All Isla Mujeres guestrooms feature a double whirlpool, private bath with shower only and a private balcony with chaise lounge, tables and chairs & wireless internet. Enjoy the convenience of in-room wine, and the liquor dispenser contains whiskey, tequila, rum and vodka; while the mini-bar contains sodas, purified water, juices and domestic beer. Each guestroom at Isla Mujeres features: LCD television with satellite CHI-branded A bath products Bathrobes and slippers Laptop size digital safe WiFi Individually controlled A/C Coffeemaker CHI-branded Hair dryer and Iron Flat Direct dial telephone, alarm clock, iron and ironing board 24-hour room service and turndown service Non-smoking rooms Whichever luxurious guestroom you choose, enjoy the best of Isla Mujeres accommodations

Restaurants, Lounges & Bars

The Isla Mujeres Palace features an international menu, catering to all palates, which also includes the ideal wine to pair with your meal. Enjoy an award-winning selection of unlimited wine by the bottle from Spanish, Argentinean, Californian, French, Italian, Chilean and Mexican wineries. If you are in the mood for a cold beverage, cocktails readily available by the pool or at the lobby bar. There are no exclusions under the all-inclusive program, so they invite you to drink and dine as you please during your stay. Azul Restaurant serves a continental breakfast, as well as a breakfast buffet and lunch buffet, while dinner service is a la carte. Snacks are available at the Snack Bar, Lobby Bar, and the snack area near the pool.

Azul Restaurant
Enjoy delicious, elegant dining at the Azul Restaurant! Catering to all palates, the Azul Restaurant offers a delicious fresh international menu selection and the perfect wine to pair with your choice. Indulge yourself on featured international entrees such as Mexican, Italian and Oriental, while relaxing under the minimalist and tropical decor. Wet clothing and uncovered swimwear are not allowed for dinner, and pants, collared shirts and shoes are required for gentlemen guests.
Continental breakfast
Breakfast buffet
Lunch buffet
A la carte dinner

Room Service
As part of your all-inclusive plan you can choose from a full menu for breakfast, lunch or dinner, any time of the day or night, no matter your length of stay! In addition to the delicious entrees you also have a selection of freshly squeezed juices, premium coffee, glass of wine, or desserts!
Breakfast, lunch or dinner entrees available 24-hours a day!

Lobby Bar
Enjoy the full bar as well as snacks, hamburgers, tacos, sandwiches, tropical drinks and fun cocktail lessons.

Pool Bar
Delicious snacks, sandwiches and beverages served in the snack area by the inviting pool.

Azul Bar
Serving your favorite beverages.

Golf

There is golf available nearby

Entertainment & Activities

Take a dip in the outdoor pool and grab a drink at the swim-up bar, keep up your fitness routine at the fitness center, or have fun playing beach volleyball, pool volleyball, ping-pong, and table games. Make use of the kayaks, paddle boats, and waterbikes. Take advantage of this leisurely time and let them take care of your needs. You won`t be disappointed. Other amenities include a guest`s services desk, bell staff service, rollaways and wheelchairs on request, currency exchange, and ATM machine.

IMPORTANT INFORMATION

ARRIVE IN COMFORT AND STYLE TO ISLA MUJERES PALACE Guests staying at Isla Mujeres Palace can now arrive in comfort and style. Enjoy a luxurious yacht ride to Isla Mujeres Palace on the Casanova, for up to 10 guests, including luggage. Guest will be treated to a comfortable ride from mainland Cancun, directly to Isla Mujeres Palace without the need to take a ferry and taxi. Best of all, it’s included with all reservations, yet another benefit of planning a vacation at Isla Mujeres Palace.
Make reservations at yachtreservations@resorts.com
Leaving from Marina Hacienda del Mar km. 1.5 carretera Puerto Juarez - Punta Sam Cancun, Mexico 77500

AMENITIES:
  • 24-Hour Front Desk
  • All-Adults
  • All-Inclusive
  • Babysitting (+)
  • Beachfront
  • Boat Dock
  • Concierge Desk
  • Currency Exchange
  • Fine Dining
  • Fishing (nearby) (+)
  • Free Local Calls
  • Golf (nearby) (+)
  • Honeymoon Amenities
  • Lounge/Bar
  • Multilingual Staff
  • Non-Motorized Water Sports (+)
  • On-Site Travel Agency
  • Room Service Included
  • Top 10 Hotel
  • Water Sports
  • Wireless Internet (+)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 935 reviews
from Berlin, Connecticut
Submitted on 14-05-2016
The island is a magical place, and the resort is a great place to relax and take in the beauty of the island. the resort is spotless, service is beyond excellent, and the food is excellent as well. we have found a gem, and plan to return very soon. we want to thank all for making us feel like royalty, though we are not. if we missed anyone, we apologize. Josue, Omar, Maryan, Cristian, Pedro, Juan Carlos, Arturo all at Azul restaurant. Josefar, Ismael and Eddie at the bar. Carlos and all at the p... Read more
from Cancun, Mexico
Submitted on 16-05-2016
Excellent option for stay in Isla Mujeres , great food and service, they have a private and relax beach area, the room is luxury and very well accomodate , check in and check out very professional and friendly
from
Submitted on 18-05-2016
The resort is fantastic! Quiet (no kids) Pool and beach were nice. Room was wonderful, clean and very comfortable, with free liquor. The all staff was very helpful and friendly. I would definitely recommend this hotel and island for a quiet, beautiful getaway!
from west bridgewater, United States
Submitted on 21-05-2016
The most relaxing peace place. Everyone is treat like royalty Good food, entertainment drinks. Immaculate rooms and common arenas. Friendly and helpful staff. Private clean beach. Just a wonderful time
from Chicago IL
Submitted on 23-05-2016
We are Palace members who have never stayed at Isla Palace. Because it is so small, we decided to try it out for only three days. We had a wonderful time! Like all other Palaces, the staff is top-notch. They are friendly, helpful and go beyond to make sure your stay is wonderful. We were met at the dock and taken directly to the hotel. Greeted at the door and taken to our beautiful rooms. Alejandro (bellman) and Roxanne (vacation desk) were always available to answer our questions. Food ... Read more
from
Submitted on 27-05-2016
If you're looking for a quiet place with excellent food and service, this is the place.The entire staff always smiles and says hello. Special thanks to Josue, Arturo and Hector for making our last dinner a truly special occasion. Thanks to Omar for helping arrange a dinner for us, a great capitan. We will miss Darius for his great bartending skills, as well as Alejandro and Josefar. Thanks to Rosa and Maryan, the hostesses who never stop smiling. Pedro and Wilma in the dining room will go out of... Read more
from Port Washington, New York
Submitted on 31-05-2016
1st time visit to this incredible Island Paradise. This Palace is for you if you want a quiet getaway with excellent service and food. Being greeted every morning in the only Restaurant on premise by Wilma , Pedro, and team with their welcoming smiles and excellent table service started everyday just right. Food was excellent and even if you do not see what you want in the menu, you can probably order and they will provide. Every night there is a special dinner menu which gives everyone goo... Read more
from
Submitted on 02-06-2016
This was the first time my wife and I visited the Isla Mujeres Palace and we came looking for a quiet retreat. What we found was a boutique establishment that's service that was amazing simply because of the great people that work there. The dining room staff of Omar, Maryan, Shara, Josue, Pedro, Hector, Cristian, Edwin, Rosy, and J.Carlos were amazing. These people seem to always be doing something - even when they're standing they are looking for the next thing that they have to do which ca... Read more
from Port Severn, Ontario, Canada
Submitted on 05-06-2016
Came here on a day trip from Moon Palace. The tranquility of the setting, and the level of service were A-1 Truly warm and accomidating staff, made our day. The island has many diverse places to explore, and we have returned many times.
from Eugene, Oregon
Submitted on 05-06-2016
Isla Mujeres Palace We spent an afternoon at Isla Mujeeres Palace just to check it out. We were absolutely amazed by the quality and artistry of the buffet. The head chef took great pride in his beautiful display of vegetarian and as well as meat courses. Further what we sampled was excellent and fresh The beach and the pool were both very nice and we very much enjoyed our afternoon. My understanding is that you can snorkel off the beach or get snorkeling tour from the dock. The draw back is th... Read more
from Glasgow
Submitted on 13-06-2016
With my boyfriend we did enjoy staying over in the hotel, luckily adults only. Very relaxing and enjoyable Hotel. Professional and extremely friendly employees, always when needed. The only struggle was a restaurant, quite limited choice of seafood like for Caribbean place.
from Midwest
Submitted on 15-06-2016
I will start out saying I would go back to this resort in a few years it's not one I would go to yearly like some Ive stayed at. Over all service was good, evening menu got to be boring after the forth day, not enough variety basically same food done up a different way. I'm not a buffet person but I kept hoping we would have a buffet, finally had one on the last night we stayed and that was disappointing. Rooms quiet and clean. Don't go for a up grade all you get is some extra candy or small d... Read more
from Georgetown, TX
Submitted on 15-06-2016
We seek out such properties as we wish to avoid families (children) and enjoy the "quiet time." This resort (4+ stars) fit the bill with only 62 rooms. The island itself was quite small and without much to do, save for tourist sorts of things. We originally thought we would need a golf cart to get around,but quickly realized that a taxi would do nicely for our infrequent excursions. I had requested a golf cart from Indios Carts several weeks before our arrival (plus a follow-up). Fortunate... Read more
from Bath
Submitted on 17-06-2016
We were staying at the Sun Palace in Cancun, went to Isla Mujeres for the day. We spent the afternoon at the Palace and it was wonderful. Very quiet small hotel with only one main restaurant. We had lunch here (buffet)and the food was delicious, freshly cooked. Victor looked after us and he was excellent, carried our plates over, got desserts for us, exceptionally attentive. We really enjoyed our time here, personally it would be too small for me for longer than 2/3 days, but wonderful.
from Seaford, New York
Submitted on 19-06-2016
Isla Mujeres Palace is a small (62 room) all inclusive resort located in the middle to southern part of this small island (5 miles long and 1/2 mile wide). We enjoyed all aspects of the resort, everyone on staff went out of their way to extend themselves to us. Special thanks to Wilma for great service with a smile every morning. (Have the Mexican omelette Amazing). Isme at the pool and Alejandro at the lobby bar each evening. Special thanks to the front end staff who surprised me when we arri... Read more
from San Tan Valley, Arizona
Submitted on 27-06-2016
My husband and I just got home yesterday from Isla Mujeres Palace. We went with friends who are members. Rooms very roomy and beautiful. The service was always quick and friendly. Food and drinks top drawer. We have stayed in many all inclusive resorts over the years, and this was by far the best! Only drawback is the limited use of the resort credits. We are divers, and found it much cheaper to book with a local dive shop, Aqua Adventures, who also provided our whale shark tour. HIGHLY,... Read more
from
Submitted on 27-06-2016
My wife and I just returned this weekend and had an amazing time. Our beginning consisted of being met at the dock by David with umbrellas to keep us dry during the short rain. His smile and kind words to my wife made all the difference to a wet start to our vacation. Being met at the front door with a fresh drink and a cold towel was something I have never experienced at any other resort. (Keep this up) Having stayed at larger resorts I was skeptical about staying at a smaller more intimate... Read more
from
Submitted on 28-06-2016
We stayed at the Palace to view the Whale Sharks June 14-24th. We booked thru the resort. We were treated like VIP's. A representative greeted us at the Airport & transported us to the marina, where the Catamaran was waiting for us. Very nice. One thing about the Catamaran. It is slow. You would think with all the money Palace resorts are pouring into the other resorts, they could afford a little speedier vessel. It's not far, but this is a sailing vessel. We took the Catamaran both ways & they ... Read more
from Gambier, Ohio
Submitted on 28-06-2016
Small, couples only, 1 restaurant, all employees know you, fantastic masseuses, quiet, intimate and was just what wanted to relax. Rooms were kept very clean and bar restocked every every ay. If you want something special just ask.
from Austin, Texas
Submitted on 02-07-2016
The island scenery is beautiful, but the employees in the Palace made the stay exceptional! The rooms were great. The food was marvelous. Alejandro did a great job. Service in all areas exceeded our expectations. Janai was a perfect host. He made us feel at home. Thanks to all of the following for making our stay memorable: Leordes (flawless scheduling); Eduardo; Wilma, Mariana; Pedro; Chris; Ariona; Evlio; Victor; and Albert. Thanks again for the memorable stay!
from Marysville
Submitted on 04-07-2016
Stayed June 21-28, 2016. Relaxation, pampering, wonderful food & activities - Isla Mujeres Palace is the place. Staff is excellent. We were addressed each time by our names. That little touch was very nice. I want to thank Alfredo (Fredo) for the activities. Deiby for here sweetness. Pilar for the great job explaining all the island & resort had to offer. Hector great service at Azul. Edy & Alejandro awesome bartending. Navidad and the rest of staff @ Awe Spa was amazing. Victor your atten... Read more
from Randallstown, Maryland
Submitted on 05-07-2016
Stayed June 25-July 3, 2016. Wonderful food, great service, great room and excellent staff. The resort is quiet and intimate. Loved it. Would definitely stay at Isla Mujeres Place on my return trip to Cancun.
from Toronto, Canada
Submitted on 06-07-2016
This was the perfect hotel for a short, romantic getaway. The hotel has such an intimate, peaceful atmosphere and the staff is among the friendliest I have ever encountered. The island itself is extremely charming and stunningly beautiful. The food was great and the premises were pristine. A really fantastic experience and we have already recommended it to all friends and family.
from Louisville, Kentucky
Submitted on 09-07-2016
My husband and I wanted to take a vacation with just the two of us this summer. We wanted an all-inclusive so we would have no worries or stresses. Palace Isla Mujeres was wonderful. We stayed for 6 days and 5 nights and it was the perfect amount of time. It had all the amenities of an all-inclusive including 24/7 room service, stocked mini-fridge, buffet or sit-down breakfast, lunch, and dinner, 24/7 bar service, spa services and day/night activities and entertainment. It was on a private b... Read more
from St Louis
Submitted on 11-07-2016
We have stayed at many all inclusive resorts. This was our first time without kids, so we decided to head to an adults only resort. It was over the top! Staff was fantastic across the board. The main excursion we did was the beginning scuba with Martin. All I can say, without him, my wife would have stayed on the boat. He was very patient with getting her down to the ocean floor. Every staff member seemed ready to help with anything you needed. I've seen a few reviews about the limited f... Read more
from Oklahoma City, Oklahoma
Submitted on 18-07-2016
We took a day trip over from our stay at Sun Palace in Cancun on a Sunday (7/3/16). We were impressed by the lovely gardens, greenery, palm trees and many inviting places in the shade to sit. The main dining room was pretty, both inside and out. Views are maximized. There were not many people on the property. I have no idea if their occupancy was full or not, and there were just a few other day trippers visiting. The property had a nice tranquility about it. We arrived around 1pm I think.... Read more
from Chicago, Illinois
Submitted on 19-07-2016
As people who do not take frequent vacations, we planned a honeymoon that we hoped would be relaxing and fun at the same time. We chose this hotel as it was part of our timeshare and previous reviews stated that it was a great couples retreat and very secluded. We arrived into the touristy Cancun airport and were immediately impressed with the personalized service we received (transportation was included as a complimentary service with our stay). Our driver notified us that we needed to catch t... Read more
from Tulsa, Oklahoma
Submitted on 19-07-2016
Looking for a place where you can totally relax this is the place. Small very intimate Quiet and peaceful adult only, all inclusive. The staff is the most helpful and accommodating. Food selection is limited due to resort being so small, only 62 units. But the smallness was one of the nicest things about the resort.
from Carthage, Missouri
Submitted on 21-07-2016
This resort is amazing. Definitively a step above most all-inclusive resorts in Mexico. I have so many great things to say about the resort so I am going to leave a list on here. 1) Amazing food. The resort only has one restaurant (and a pool side snack bar) but the food was great. Only lunch is a buffet. Breakfast has a continental buffet and a menu to order from. Dinner only has a menu. Each day there is an additional theme menu. I had to take pictures of several meals because they were so am... Read more
from Lethbridge, Canada
Submitted on 22-07-2016
We were looking for a quiet place for a honeymoon, no kids, to relax and not be bothered, we found it. We landed in Cancun late and due to understaffing of the immigration department we missed our transportation to the island. However the Palace representative was still waiting for us outside the airport and arranged other transportation and a nice cold beer for us. The service was always very personalized and fun;friendly. We did not book it initially as a honeymoon, but when we checked in... Read more
from
Submitted on 24-07-2016
We spent 3 days in this beautiful Island and end it up at this resort, it's all inclusive so you don't have to search outside for food, you just leave the tip. You can have a taxi from the hotel to go everywhere. Downtown is 20 min away from the resort. The people who works here are very attentive and helpful. The way to get in the island it's by a ferry from cancun city it's about 30 min away. Islas mujeres it's an amazing place, worth the money haha You will find with sand and warm water!
from
Submitted on 27-07-2016
Our second stay at the Isla Mujeres was fantastic! We arrived on a Friday and were met at Marina Hacienda deal Mar by the resort yacht which took us directly to the resort dock where we were greeted by Christina and David. We promptly checked in with a glass of sparkling wine and of course no wait (a huge plus to staying at a small resort) and were taken to our Concierge Level Ocean View Room. Janai, the resort manager was extremely accommodating in honoring our request for the same room that... Read more
from
Submitted on 28-07-2016
the resort is small, beautifully appointed and supremely staffed. The food is really really good. I'm kinda a "foodie" and this resort is worthy of distinction in that regard. Not only is food fresh and wonderfully prepared, it is also a work of art. The staff will accommodate your every whim. We very much enjoyed the small luxury setting. No need to leave the resort but of course lots of fun stuff to see in town. Island is small, rent golf cart or take taxi to town.
from
Submitted on 31-07-2016
If you are looking for a special place to spend a relaxing and romantic time with your best half, I highly recommend staying here. The staff is friendly, helpful and accommodating going out of their way to make your stay enjoyable. It is not a mega resort so the staff knows who you are and was greeting us by name before the end of the first day. Each night they would ask if there was anything additional that you needed. As simple as it sounds, both the vanilla and particularly the coconut ice c... Read more
from Plano, Texas
Submitted on 02-08-2016
Beautiful boutique resort. We were taking a day trip to the island and rented a golf cart in town and motored around. We were staying at LeBlanc so we had planned to stop here for lunch and some down time while we explored the island. We rolled up in the cart and showed our wrist bands and we were let in to park in their golf cart spots. Right by the front door, felt like VIP's :) We had lunch in the retaurant, the only one they have. If I were here for a week I would imagine that I would... Read more
from Kansas City, Missouri
Submitted on 03-08-2016
If you're looking for a quiet retreat, this is it. This resort is smaller and does not allow children, so there is always a chair at the beach, a server available to bring you a drink, a stool on the bar, etc. You're not fighting hordes of people to save chairs, etc. Which is so nice. The resort does try to control noise, but party boats do pull up to the docks several times per day. This isn't too bothersome to me, but just something to note. This is an excellent place to just relax. There are ... Read more
from
Submitted on 05-08-2016
My husband and I recently celebrated our 15th wedding anniversary at Isla Mujeres Palace and we couldn't have been happier. The resort is beautiful and the staff is wonderful. Lourdes was so friendly helping us plan our excursions and Alejandro makes the best lemon drop martinis. Everyone we met was professional and welcoming. Other standouts include: Deiby, Roxanna, Johnny, Iran, Jorge, Chef Martin, Noemi, Rosa, and Pilar, the program/activities hostess. My husband and I recommend Isla Mujeres ... Read more
from Juliette, Georgia, United States
Submitted on 07-08-2016
Wonderful staff especially Victor Toledo, Eduardo Carballa, Hector Hernandez and Sharonye Noh in the dining area. The front desk staff and concierge were helpful. I highly recommend the spa. The beach area is nice but do not expect much from the ocean for swimming however the pool is excellent. Definitely rent a golf cart and drive around the island. ,
from
Submitted on 08-08-2016
We had a partial ocean view room and upgraded to an oceanview for our last few nights there. The views from the oceanfront were excellent. Rooms were very clean and maids did an excellent job of making sure it was that way our whole stay. Recieved turn-down service nightly and room service was prompt and courteous. Food in the restaurant can be hit or miss, but the pool bar has excellent food! The island has plenty of awesome restaurants so dont be discouraged by the hotel restaurant. The servic... Read more
from
Submitted on 09-08-2016
I was very hesitant about All Inclusive Resorts but this place completely blew me away! Palace is simply amazing. The staff treat you as though you are giving them a $50 US tip with every interaction. The food is great, the bars are full stocked with practically anything you could want and it is so unbelievable quiet (no kids allowed) that you won't believe it. It felt like the resort was built only for us. During our stay we saw 6-7 other couples and that is all! So secluded! On the day of che... Read more
from Delta, Colorado
Submitted on 10-08-2016
Wonderful place! Enjoyed our stay. I took my wife and parents here in April for my 50th birthday. The staff made our stay here very special. We rented scooters and then an all terrain cart and toured the island. The cliff of the dawn is the most eastern part of Mexico and truly a wonderful experience.
from
Submitted on 10-08-2016
The beaches here are beautiful with the blue sea and the white sand plus the snorkel is amazing, there are just many different fish and there's this place where you can swim with the Dolphins, just an incredible experience I would totally recommend to visit the island
from
Submitted on 14-08-2016
Our excellent experience at the Cozumel Palace prompted us to try this one, and we were not disappointed. Rooms are recently refurbished, with smooth, cool marble everywhere: exactly what you want in the heat. Smart design, too, with an actual water closet for toilet and shower, meaning someone else can be sunblocking or brushing teeth at the same time. Beds are comfortable; drinks are strong; pool is clean; beach is sandy. You need to know that there are beach clubs on either side of the IM Pal... Read more
from
Submitted on 15-08-2016
This place was great. I went with my wife for our honeymoon. There are multiple day trips available. Staff is very hospitable and polite. Pool and outside bar was our favorite place to relax. There are some downsides that we didn't know about. There is a 16 percent tax on all member resort credits used. The food is hit and miss. Mosquitoes are bad so bring bug spray (they do have a shop at the resort but it's expensive). If you're looking for a secluded area this might not be the best place. The... Read more
TOP