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BRAND NEW: Dreams Playa Mujeres Golf and Spa Resort All -Inclusive

Cancun, Quintana Roo, Mexico (CUN)

Room rates from:
$385 $212
Per Adult Nightly
Hotel + Flight from
WAS
Starting from:
$2,189 $1,319
Per Guest for 5 Nights
Based on 2249 reviews
Brand new resort opening November 30, 2016.
Style: Luxury Family Resort
Room & Rates

Junior Suite Garden View - King Bed

Starting from
$385 $212
Per Adult Nightly
602 sq. ft. / 56 sq. meters
All suites are available with either one king-size bed or two queen beds and include a St. Thomas Marble counter top, ample closet, steam iron and more. To ensure your family’s comfort, a separate living area with a sofa bed connects to the beautifully furnished private terrace, which includes a Jacuzzi overlooking the resort’s gorgeous gardens. Rotating mirrors provide privacy to the bathroom area which offers a rain shower, double vanities, water closet, a scale, an additional phone, hair dryer, vanity mirror, full length mirror, bathrobes and slippers.
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Junior Suite Garden View - Two Queen Beds - BRAND NEW: Dreams Playa Mujeres Golf and Spa Resort All -Inclusive - 1

Junior Suite Garden View - Two Queen Beds

Starting from
$385 $212
Per Adult Nightly
602 sq. ft. / 56 sq. meters
All suites are available with 2 queen beds and include a St. Thomas Marble counter top, ample closet, steam iron and more. To ensure your family’s comfort, a separate living area with a sofa bed connects to the beautifully furnished private terrace, which includes a Jacuzzi overlooking the resort’s gorgeous gardens. Rotating mirrors provide privacy to the bathroom area which offers a rain shower, double vanities, water closet, a scale, an additional phone, hair dryer, vanity mirror, full length mirror, bathrobes and slippers.
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Junior Suite Pool View - Two Queen Beds

Starting from
$437 $218
Per Adult Nightly
602 sq. ft. / 56 sq. meters
All suites are available with either one king-size bed or two queen beds and include a St. Thomas Marble counter top, ample closet, electronic laptop-size safe, steam iron and more. To ensure your family’s comfort, a separate living area with a sofa bed connects to the beautifully furnished private terrace, which includes a Jacuzzi overlooking the resort’s astonishing pool areas. Rotating mirrors provide privacy to the bathroom area which offers a rain shower, double vanities, water closet, a scale, an additional phone, hair dryer, vanity mirror, full length mirror, bathrobes and slippers.
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Junior Suite Pool View - King Bed

Starting from
$437 $218
Per Adult Nightly
602 sq. ft. / 56 sq. meters
All suites are available with either one king-size bed or two queen beds and include a St. Thomas Marble counter top, ample closet, electronic laptop-size safe, steam iron and more. To ensure your family’s comfort, a separate living area with a sofa bed connects to the beautifully furnished private terrace, which includes a Jacuzzi overlooking the resort’s astonishing pool areas. Rotating mirrors provide privacy to the bathroom area which offers a rain shower, double vanities, water closet, a scale, an additional phone, hair dryer, vanity mirror, full length mirror, bathrobes and slippers.
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Junior Suite Partial Ocean View - King Bed

Starting from
$449 $224
Per Adult Nightly
602 sq. ft. / 56 sq. meters
All suites are available with either one king-size bed or two queen beds and include a St. Thomas Marble counter top, ample closet, electronic laptop-size safe, steam iron and more. To ensure your family’s comfort, a separate living area with a sofa bed connects to the beautifully furnished private terrace, which includes a Jacuzzi overlooking partially to the Caribbean Sea. Rotating mirrors provide privacy to the bathroom area which offers a rain shower, double vanities, water closet, a scale, an additional phone, hair dryer, vanity mirror, full length mirror, bathrobes and slippers
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Junior Suite Partial Ocean View - Two Queen Beds - BRAND NEW: Dreams Playa Mujeres Golf and Spa Resort All -Inclusive - 2

Junior Suite Partial Ocean View - Two Queen Beds

Starting from
$449 $224
Per Adult Nightly
602 sq. ft. / 56 sq. meters
All suites are available with either one king-size bed or two queen beds and include a St. Thomas Marble counter top, ample closet, electronic laptop-size safe, steam iron and more. To ensure your family’s comfort, a separate living area with a sofa bed connects to the beautifully furnished private terrace, which includes a Jacuzzi overlooking partially to the Caribbean Sea. Rotating mirrors provide privacy to the bathroom area which offers a rain shower, double vanities, water closet, a scale, an additional phone, hair dryer, vanity mirror, full length mirror, bathrobes and slippers
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Preferred Club Junior Suite Ocean View - King Bed

Starting from
$427 $235
Per Adult Nightly
624 sq. ft. / 58 sq. meters
The Preferred Club Junior Suite Ocean View is available with either 1 king-size bed and includes a St. Thomas Marble counter top, an ample closet, electronic laptop-size safe, steam iron and more. To ensure your family’s comfort, a separate living area with a sofa bed connects to the beautifully furnished private terrace, which includes a Jacuzzi overlooking the resort’s breathtaking ocean views. Rotating mirrors provide privacy to the bathroom area which offers a rain shower, double vanities, water closet, a scale, an additional phone, hair dryer, vanity mirror, full length mirror, bathrobes and slippers.
 
Preferred Club
  • All Preferred Club Suites Offer Preferred Status and Upgraded Amenities and Services:
  • Personalized Check-In and Check-Out at the Private Preferred Club Lounge
  • Daily Continental Breakfast Service, Afternoon Hot and Cold Hors d’oeuvres, Exquisite Desserts and Fine Liquors Served in the Lounge
  • Á la Carte Breakfast at Maris Seafood Restaurant
  • Access to the Lazy River at the Preferred Villa Section
  • One Day Pass to the Wet Areas of the Dreams Spa by Pevonia® (per person, per stay)
  • 20% off Spa Treatments (not Combinable With any Other promotions/offers)
  • Upgraded Mini-Bar Service and Bathroom Amenities
  • Complimentary Computer Access in the Preferred Club Lounge
  • Complimentary Daily Newspaper in the Room (available in English or Spanish)
  • Bali beds in the pool and beach area exclusively for Preferred Club guests
  • Preferred Club area on the beach with exclusive access to the Hideaway bar
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Preferred Club Junior Suite Ocean View - Two Queen Beds

Starting from
$427 $235
Per Adult Nightly
624 sq. ft. / 58 sq. meters
The Preferred Club Junior Suite Ocean View is available with Two queen beds and includes a St. Thomas Marble counter top, an ample closet, electronic laptop-size safe, steam iron and more. To ensure your family’s comfort, a separate living area with a sofa bed connects to the beautifully furnished private terrace, which includes a Jacuzzi overlooking the resort’s breathtaking ocean views. Rotating mirrors provide privacy to the bathroom area which offers a rain shower, double vanities, water closet, a scale, an additional phone, hair dryer, vanity mirror, full length mirror, bathrobes and slippers.
 
Preferred Club
  • Complimentary Daily Newspaper in the Room (available in English or Spanish)
  • Complimentary Computer Access in the Preferred Club Lounge
  • Upgraded Mini-Bar Service and Bathroom Amenities
  • 20% off Spa Treatments (not Combinable With any Other promotions/offers)
  • One Day Pass to the Wet Areas of the Dreams Spa by Pevonia® (per person, per stay)
  • Access to the Lazy River at the Preferred Villa Section
  • Á la Carte Breakfast at Maris Seafood Restaurant
  • Daily Continental Breakfast Service, Afternoon Hot and Cold Hors d’oeuvres, Exquisite Desserts and Fine Liquors Served in the Lounge
  • Personalized Check-In and Check-Out at the Private Preferred Club Lounge
  • All Preferred Club Suites Offer Preferred Status and Upgraded Amenities and Services:
  • Bali beds in the pool and beach area exclusively for Preferred Club guests
  • Preferred Club area on the beach with exclusive access to the Hideaway bar
Hide room details

Preferred Club Junior Suite Swim Out Ocean View - King Bed

Starting from
$533 $293
Per Adult Nightly
624 sq. ft. / 58 sq. meters
The Preferred Club Junior Suite Swim Out Ocean View is available with either one king-size bed or two queen beds and includes a St. Thomas Marble counter top, an ample closet, electronic laptop-size safe, steam iron and more. To ensure your family’s comfort, a separate living area with a sofa bed connects to the beautifully furnished private terrace, which includes a Jacuzzi and access to a semi-private pool overlooking the breathtaking Caribbean Sea. Rotating mirrors provide privacy to the bathroom area which offers a rain shower, double vanities, water closet, a scale, an additional phone, hair dryer, vanity mirror, full length mirror, bathrobes and slippers.
Preferred Club
  • All Preferred Club suites offer preferred status and upgraded amenities and services:
  • Personalized check-in and check-out at the Private Preferred Club Lounge
  • Daily continental breakfast service, afternoon hot and cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge
  • Á la carte breakfast at Maris Seafood Restaurant
  • Access to the Lazy River at the Preferred Villa Section
  • One day pass to the wet areas of the Dreams Spa by Pevonia® (per person, per stay)
  • 20% off spa treatments (not combinable with any other promotions/offers)
  • Upgraded mini-bar service and bathroom amenities
  • Complimentary computer access in the Preferred Club Lounge
  • Complimentary daily newpaper in the room (available in English or Spanish)
  • Bali beds in the pool and beach area exclusively for Preferred Club guests
  • Preferred Club area on the beach with exclusive access to the Hideaway bar
Hide room details

Preferred Club Junior Suite Swim Out Ocean View - Two Queen Beds

Starting from
$533 $293
Per Adult Nightly
624 sq. ft. / 58 sq. meters
 
The Preferred Club Junior Suite Swim Out Ocean View is available with either one king-size bed or two queen beds and includes a St. Thomas Marble counter top, an ample closet, electronic laptop-size safe, steam iron and more. To ensure your family’s comfort, a separate living area with a sofa bed connects to the beautifully furnished private terrace, which includes a Jacuzzi and access to a semi-private pool overlooking the breathtaking Caribbean Sea. Rotating mirrors provide privacy to the bathroom area which offers a rain shower, double vanities, water closet, a scale, an additional phone, hair dryer, vanity mirror, full length mirror, bathrobes and slippers.
Preferred Club
  • All Preferred Club suites offer preferred status and upgraded amenities and services:
  • Personalized check-in and check-out at the Private Preferred Club Lounge
  • Daily continental breakfast service, afternoon hot and cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge
  • Á la carte breakfast at Maris Seafood Restaurant
  • Access to the Lazy River at the Preferred Villa Section
  • One day pass to the wet areas of the Dreams Spa by Pevonia® (per person, per stay)
  • 20% off spa treatments (not combinable with any other promotions/offers)
  • Upgraded mini-bar service and bathroom amenities
  • Complimentary computer access in the Preferred Club Lounge
  • Complimentary daily newpaper in the room (available in English or Spanish)
  • Bali beds in the pool and beach area exclusively for Preferred Club guests
  • Preferred Club area on the beach with exclusive access to the Hideaway bar
Hide room details

Preferred Club Junior Suite Ocean Front with Private Pool - Two Queen Beds

Starting from
$576 $317
Per Adult Nightly
624 sq. ft. / 58 sq. meters
The Preferred Club Junior Suite Ocean Front with Private Pool is available with either one king-size bed or two queen beds and includes a St. Thomas Marble counter top, an ample closet, electronic laptop-size safe, steam iron and more. To ensure your family’s comfort, a separate living area with a sofa bed connects to the beautifully furnished private terrace, which includes ocean front private pool and direct access to the beach. Rotating mirrors provide privacy to the bathroom area which offers a rain shower, double vanities, water closet, a scale, an additional phone, hair dryer, vanity mirror, full length mirror, bathrobes and slippers.
Preferred Club
  • All Preferred Club suites offer preferred status and upgraded amenities and services:
  • Personalized check-in and check-out at the Private Preferred Club Lounge
  • Daily continental breakfast service, afternoon hot and cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge
  • Á la carte breakfast at Maris Seafood Restaurant
  • Access to the Lazy River at the Preferred Villa Section
  • One day pass to the wet areas of the Dreams Spa by Pevonia® (per person, per stay)
  • 20% off spa treatments (not combinable with any other promotions/offers)
  • Upgraded mini-bar service and bathroom amenities
  • Complimentary computer access in the Preferred Club Lounge
  • Complimentary daily newspaper in the room (available in English or Spanish)
  • Bali beds in the pool and beach area exclusively for Preferred Club guests
  • Preferred Club area on the beach with exclusive access to the Hideaway bar
Hide room details

Preferred Club Junior Suite Ocean Front with Private Pool - King Bed

Starting from
$576 $317
Per Adult Nightly
624 sq. ft. / 58 sq. meters
The Preferred Club Junior Suite Ocean Front with Private Pool is available with either one king-size bed or two queen beds and includes a St. Thomas Marble counter top, an ample closet, electronic laptop-size safe, steam iron and more. To ensure your family’s comfort, a separate living area with a sofa bed connects to the beautifully furnished private terrace, which includes ocean front private pool and direct access to the beach. Rotating mirrors provide privacy to the bathroom area which offers a rain shower, double vanities, water closet, a scale, an additional phone, hair dryer, vanity mirror, full length mirror, bathrobes and slippers.
Preferred Club
  • All Preferred Club suites offer preferred status and upgraded amenities and services:
  • Personalized check-in and check-out at the Private Preferred Club Lounge
  • Daily continental breakfast service, afternoon hot and cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge
  • Á la carte breakfast at Maris Seafood Restaurant
  • Access to the Lazy River at the Preferred Villa Section
  • One day pass to the wet areas of the Dreams Spa by Pevonia® (per person, per stay)
  • 20% off spa treatments (not combinable with any other promotions/offers)
  • Upgraded mini-bar service and bathroom amenities
  • Complimentary computer access in the Preferred Club Lounge
  • Complimentary daily newspaper in the room (available in English or Spanish)
  • Bali beds in the pool and beach area exclusively for Preferred Club guests
  • Preferred Club area on the beach with exclusive access to the Hideaway bar
Hide room details

PREFERRED MASTER SUITE OCEAN VIEW - TWO QUEEN BEDS

Starting from
$721 $360
Per Adult Nightly
Preferred Club Master Suite Ocean View (1162 sq. ft. / 108 sq. mt): Located on the highest floors on Preferred buildings,  the Preferred Club Master Suite Ocean View is located on the highest floors of the Preferred buildings. The spacious bedroom includes two queen beds, a chaise lounge and spacious drawers under the St. Thomas Marble counter top. The expansive bathroom area offers a hydro tub, an oversize rain shower, double vanities, water closet, a scale, an additional phone, hair dryer, vanity mirror, full length mirror, bathrobes and slippers, in conjunction with the ample closet, electronic laptop-size safe, steam iron and more. A separate living area offers a dining table for 4 people, an ample sitting area with a sofa bed and a 55” flat screen satellite TV that connects to the beautifully furnished private terrace, which includes a Jacuzzi overlooking breathtaking ocean views.  Preferred Club privileges: A la Carte Breakfast, 20% discount on Spa Treatments, access to hydrotherapy and wet areas of the spa (once per person per stay) , access to the Preferred Club Lounge that offers: personalized check-in and check-out, Club concierge service, complimentary computer access and daily continental breakfast service, afternoon hot and cold d'oeuvres, exquisite desserts & fine liquors served in the lounge.
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PREFERRED TWO BEDROOM VILLA - KING, TWO QUEENS AND SOFABED

Starting from
$954 $477
Per Adult Nightly
Preferred Club Two Bedroom Villa (1582 sq. ft. / 147 sq. mt) This one-story villa is designed with a modern and stylish touch with double-height ceilings reflecting the spaciousness and comfort for the whole family. One of the bedrooms have one king-size bed and the second one, two queen beds. Both bedrooms feature stunning wooden bed frames, along with indirect lighting to emphasize the beautiful contrast between the wood pieces and turquoise decor, a 48” flat screen Satellite TV, USB connectors and a radio alarm clock to connect your electronic devices. Each also include a St. Thomas Marble top with a 48" flat screen Satellite TV and USB connectors, spacious drawers, a radio alarm clock to connect your electronic devices, closet, electronic laptop-size safe, steam iron and more. The bathroom area offers a rain shower, double vanities, water closet, a scale, an additional phone, hair dryer, vanity mirror, full length mirror, bathrobes and slippers. To ensure your family’s comfort, a separate living area with a daily refreshed minibar, a Nespresso Coffee Maker, dining table for 6 people and a sofa bed and a larger Satellite TV that connects to the beautifully furnished private terrace with a Jacuzzi and direct access to the Preferred Club Lazy River. Secret Box for private 24-hour in-room delivery service Preferred Club privileges: A la Carte Breakfast, 20% discount on Spa Treatments, access to hydrotherapy and wet areas of the spa (once per person per stay) , access to the Preferred Club Lounge that offers: personalized check-in and check-out, Club concierge service, complimentary computer access and daily continental breakfast service, afternoon hot and cold d'oeuvres, exquisite desserts & fine liquors served in the lounge.
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PREFERRED PRESIDENTIAL FAMILY SUITE OCEAN VIEW - KING, TWO QUEENS

Starting from
$1,109 $610
Per Adult Nightly
Preferred Presidential Family Suite Ocean View (4,078 sq. ft /  379 sq. mt.)  the Preferred Presidential Family Suite Ocean View includes a bedroom with a king-size bed overlooking the breathtaking Caribbean Sea, a St. Thomas Marble counter top with spacious drawers and an ample walk-in closet. Rotating mirrors provide privacy to the bathroom area which offers a hydro tub for two, rain shower, double vanities, water closet, a scale, an additional phone, hair dryer, vanity mirror, full length mirror, ample walk-in closet, bathrobes and slippers. The second bedroom features two queen size beds, a St. Thomas Marble counter top with spacious drawers and an ample walk-in closet. The second bathroom area offers a rain shower, double vanities, water closet, a scale, an additional phone, hair dryer, vanity mirror, full length mirror, bathrobes and slippers. Both bedrooms share a beautifully furnished terrace with Jacuzzi for two. To ensure your family’s comfort there is a separate living area with a  dining table for 8 people, a kitchenette, a sofa bed and a large satellite TV. This area connects to a second over sized furnished private terrace with ample sitting area and dining table for 8, along with a Jacuzzi overlooking the Caribbean Sea. Preferred Club privileges: A la Carte Breakfast, 20% discount on Spa Treatments, access to hydrotherapy and wet areas of the spa (once per person per stay) , access to the Preferred Club Lounge that offers: personalized check-in and check-out, Club concierge service, complimentary computer access and daily continental breakfast service, afternoon hot and cold d'oeuvres, exquisite desserts & fine liquors served in the lounge.
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PREFERRED PARAMOUNT SUITE OCEAN VIEW - KING BED

Starting from
$1,156 $636
Per Adult Nightly
Preferred Presidential Suite Ocean Front (8,866 sq. ft / 825 sq. mt.)t includes a bedroom with a king-size bed and offers direct access to a private furnished terrace with a Jacuzzi for two. The spacious bathroom area has a magnificent ocean front view and offers a hydro tub for two, an oversize rain shower, double vanities, water closet, a scale, an additional phone, hair dryer, vanity mirror, full length mirror, includes a dining table for 8 people and a full kitchen. A separate game room is also included, as well as office room for meetings. The Presidential Suite terrace offers an 82-foot long private pool, a spacious outside dining and living area, a private garden and Jacuzzi.Preferred Club privileges: A la Carte Breakfast, 20% discount on Spa Treatments, access to hydrotherapy and wet areas of the spa (once per person per stay) , access to the Preferred Club Lounge that offers: personalized check-in and check-out, Club concierge service, complimentary computer access and daily continental breakfast service, afternoon hot and cold d'oeuvres, exquisite desserts & fine liquors served in the lounge. 
 To ensure family comfort, Preferred Club Presidential Suite Ocean Front can be connected with a Preferred Club Family Suite Ocean Front with a private pool and to a Preferred Club Junior Suite Ocean Front with Private Pool.
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PREFERRED PRESIDENTIAL SUITE OCEAN FRONT

Starting from
$2,312 $1,272
Per Adult Nightly
Preferred Presidential Suite Ocean Front (8,866 sq. ft / 825 sq. mt.)t includes a bedroom with a king-size bed and offers direct access to a private furnished terrace with a Jacuzzi for two. The spacious bathroom area has a magnificent ocean front view and offers a hydro tub for two, an oversize rain shower, double vanities, water closet, a scale, an additional phone, hair dryer, vanity mirror, full length mirror, includes a dining table for 8 people and a full kitchen. A separate game room is also included, as well as office room for meetings. The Presidential Suite terrace offers an 82-foot long private pool, a spacious outside dining and living area, a private garden and Jacuzzi.Preferred Club privileges: A la Carte Breakfast, 20% discount on Spa Treatments, access to hydrotherapy and wet areas of the spa (once per person per stay) , access to the Preferred Club Lounge that offers: personalized check-in and check-out, Club concierge service, complimentary computer access and daily continental breakfast service, afternoon hot and cold d'oeuvres, exquisite desserts & fine liquors served in the lounge. 
 To ensure family comfort, Preferred Club Presidential Suite Ocean Front can be connected with a Preferred Club Family Suite Ocean Front with a private pool and to a Preferred Club Junior Suite Ocean Front with Private Pool.
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Run of The House All - Inclusive - BRAND NEW: Dreams Playa Mujeres Golf and Spa Resort All -Inclusive - 3

Run of The House All - Inclusive

602 sq. ft. / 56 sq. meters
All suites are available with either one king-size bed or two queen beds and include a St. Thomas Marble counter top, ample closet, steam iron and more. To ensure your family’s comfort, a separate living area with a sofa bed connects to the beautifully furnished private terrace, which includes a Jacuzzi overlooking the resort’s gorgeous gardens. Rotating mirrors provide privacy to the bathroom area which offers a rain shower, double vanities, water closet, a scale, an additional phone, hair dryer, vanity mirror, full length mirror, bathrobes and slippers.
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PREFERRED MASTER SUITE OCEAN VIEW -KING BED

Preferred Club Master Suite Ocean View (1162 sq. ft. / 108 sq. mt): Located on the highest floors on Preferred buildings,  the Preferred Club Master Suite Ocean View is located on the highest floors of the Preferred buildings. The spacious bedroom includes one king bed, a chaise lounge and spacious drawers under the St. Thomas Marble counter top. The expansive bathroom area offers a large whirlpool hydro tub, an oversize rain shower, double vanities, water closet, a scale, an additional phone, hair dryer, vanity mirror, full length mirror, bathrobes and slippers, in conjunction with the ample closet, electronic laptop-size safe, steam iron and more. A separate living area offers a dining table for 4 people, an ample sitting area with a sofa bed and a 55” flat screen satellite TV that connects to the beautifully furnished private terrace, which includes a Jacuzzi overlooking breathtaking ocean views.  Preferred Club privileges: A la Carte Breakfast, 20% discount on Spa Treatments, access to hydrotherapy and wet areas of the spa (once per person per stay) , access to the Preferred Club Lounge that offers: personalized check-in and check-out, Club concierge service, complimentary computer access and daily continental breakfast service, afternoon hot and cold d'oeuvres, exquisite desserts & fine liquors served in the lounge.
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Preferred Master Suite Swim Out Ocean View

624 sq. ft. / 58 sq. meters
The Preferred Club Master Suite Swim Out Ocean View is available with either one king-size bed or two queen beds and includes a St. Thomas Marble counter top, an ample closet, electronic laptop-size safe, steam iron and more. To ensure your family’s comfort, a separate living area with a sofa bed connects to the beautifully furnished private terrace, which includes a Jacuzzi and access to a semi-private pool overlooking the breathtaking Caribbean Sea. Rotating mirrors provide privacy to the bathroom area which offers a large whirlpool, rain shower, double vanities, water closet, a scale, an additional phone, hair dryer, vanity mirror, full length mirror, bathrobes and slippers.
Preferred Club
  • All Preferred Club suites offer preferred status and upgraded amenities and services:
  • Personalized check-in and check-out at the Private Preferred Club Lounge
  • Daily continental breakfast service, afternoon hot and cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge
  • Á la carte breakfast at Maris Seafood Restaurant
  • Access to the Lazy River at the Preferred Villa Section
  • One day pass to the wet areas of the Dreams Spa by Pevonia® (per person, per stay)
  • 20% off spa treatments (not combinable with any other promotions/offers)
  • Upgraded mini-bar service and bathroom amenities
  • Complimentary computer access in the Preferred Club Lounge
  • Complimentary daily newpaper in the room (available in English or Spanish)
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PREFERRED FAMILY SUITE SWIM OUT OCEAN VIEW - KING BED

Preferred Club Family Suite Swim Out Ocean View (1162 sq. ft. / 108 sq. mt): Designed with a modern and stylish touch, featuring a separate spacious bedroom with a stunning wooden bed frame, along with indirect lighting to emphasize the wood pieces and unique decor, one king-size bed facing the fascinating Caribbean Sea, a chaise lounge, spacious drawers under the St. Thomas Marble top underneath the 48" flat screen Satellite TV, USB connectors and a radio alarm clock to connect your electronic devices. The spacious bathroom area offers a hydro tub, an oversize rain shower, double vanities, water closet, a scale, an additional phone, hair dryer, vanity mirror, full length mirror, bathrobes and slippers in conjunction with the ample closet, electronic laptop-size safe, steam iron and more. The separate living area offers a Nespresso Coffeemaker, daily refreshed mini-bar; a dining table for 4 people, an ample sitting area with a sofa bed and a 55” flat screen Satellite TV that connects to the beautifully furnished private terrace with swim-out access to a semi-private pool overlooking breathtaking ocean views. Secret Box for private 24 hrs in-room delivery service. Preferred Club privileges: A la Carte Breakfast, 20% discount on Spa Treatments, access to hydrotherapy and wet areas of the spa (once per person per stay) , access to the Preferred Club Lounge that offers: personalized check-in and check-out, Club concierge service, complimentary computer access and daily continental breakfast service, afternoon hot and cold d'oeuvres, exquisite desserts & fine liquors served in the lounge.   To ensure family comfort, Preferred Club Family Suite Swim out Ocean View rooms can be connected under request to a Preferred Junior Suite Swim out Ocean View room with two queen beds. 
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Junior Suite Ocean View - Two Queen Beds

602 sq. ft. / 56 sq. meters
All suites are available with either one king-size bed or two queen beds and include a St. Thomas Marble counter top, ample closet, electronic laptop-size safe, steam iron and more. To ensure your family’s comfort, a separate living area with a sofa bed connects to the beautifully furnished private terrace, which includes a Jacuzzi overlooking to the Caribbean Sea. Rotating mirrors provide privacy to the bathroom area which offers a rain shower, double vanities, water closet, a scale, an additional phone, hair dryer, vanity mirror, full length mirror, bathrobes and slippers
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Junior Suite Ocean View - King Bed

602 sq. ft. / 56 sq. meters
All suites are available with either one king-size bed or two queen beds and include a St. Thomas Marble counter top, ample closet, electronic laptop-size safe, steam iron and more. To ensure your family’s comfort, a separate living area with a sofa bed connects to the beautifully furnished private terrace, which includes a Jacuzzi overlooking the Caribbean Sea. Rotating mirrors provide privacy to the bathroom area which offers a rain shower, double vanities, water closet, a scale, an additional phone, hair dryer, vanity mirror, full length mirror, bathrobes and slippers
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PREFERRED FAMILY SUITE OCEAN FRONT PRIVATE POOL - KING BED

Preferred Club Family Suite Ocean Front with Private Pool  (1162 sq. ft. / 108 sq. mt): Designed with a modern and stylish touch, featuring a separate spacious bedroom with a stunning wooden bed frame, along with indirect lighting to emphasize the wood pieces and unique decor, one king-size bed facing the fascinating Caribbean Sea, a chaise lounge, spacious drawers under the St. Thomas Marble top underneath the 48" flat screen Satellite TV, USB connectors and a radio alarm clock to connect your electronic devices. The spacious bathroom area offers a hydro tub, an oversize rain shower, double vanities, water closet, a scale, an additional phone, hair dryer, vanity mirror, full length mirror, bathrobes and slippers in conjunction with the ample closet, electronic laptop-size safe, steam iron and more. The separate living area offers a Nespresso Coffeemaker, daily refreshed mini-bar; a dining table for 4 people, an ample sitting area with a sofa bed and a 55” flat screen Satellite TV that connects to the beautifully furnished private terrace which has direct access to the beach and its own private pool. Secret Box for private 24 hrs in-room delivery service.  Preferred Club privileges: A la Carte Breakfast, 20% discount on Spa Treatments, access to hydrotherapy and wet areas of the spa (once per person per stay) , access to the Preferred Club Lounge that offers: personalized check-in and check-out, Club concierge service, complimentary computer access and daily continental breakfast service, afternoon hot and cold d'oeuvres, exquisite desserts & fine liquors served in the lounge. To ensure family comfort, Preferred Club Family Suite Ocean Front with Private Pool can be connected under request to a Preferred Club Junior Suite Ocean Front with Private Pool with two queen beds.
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PREFERRED FAMILY SUITE OCEAN VIEW - KING BED

Preferred Club Family Suite Ocean View (1162 sq. ft. / 108 sq. mt): Designed with a modern and stylish touch, featuring a separate spacious bedroom with a stunning wooden bed frame, along with indirect lighting to emphasize the wood pieces and unique decor, one king-size bed facing the fascinating Caribbean Sea, a chaise lounge, spacious drawers under the St. Thomas Marble top underneath the 48" flat screen Satellite TV, USB connectors and a radio alarm clock to connect your electronic devices. The spacious bathroom area offers a hydro tub, an oversize rain shower, double vanities, water closet, a scale, an additional phone, hair dryer, vanity mirror, full length mirror, bathrobes and slippers in conjunction with the ample closet, electronic laptop-size safe, steam iron and more. The separate living area offers a Nespresso Coffeemaker, daily refreshed mini-bar; a dining table for 4 people, an ample sitting area with a sofa bed and a 55” flat screen Satellite TV that connects to the beautifully furnished private terrace which includes a Jacuzzi overlooking breathtaking ocean views. Secret Box for private 24 hrs in-room delivery service.  
 
Preferred Club privileges:
  • A la Carte Breakfast,
  • 20% discount on Spa Treatments, access to hydrotherapy and wet areas of the spa (once per person per stay) 
  • Access to the Preferred Club Lounge that offers:
  • Personalized check-in and check-out
  • Club concierge service
  • complimentary computer access and daily continental breakfast service
  • afternoon hot and cold d'oeuvres
  • Exquisite desserts & fine liquors served in the lounge.   
 
To ensure family comfort, Preferred Club Family Suite Ocean View can be connected under request to a Preferred Junior Suite Ocean View with two queen beds.
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Preferred Master Suite Ocean Front with Private Pool All - Inclusive

624 sq. ft. / 58 sq. meters
The Preferred Club Master Suite Ocean Front with Private Pool is available with either one king-size bed or two queen beds and includes a St. Thomas Marble counter top, an ample closet, electronic laptop-size safe, steam iron and more. To ensure your family’s comfort, a separate living area with a sofa bed connects to the beautifully furnished private terrace, which includes ocean front private pool and direct access to the beach. Rotating mirrors provide privacy to the bathroom area which offers a rain shower, double vanities, water closet, a scale, an additional phone, hair dryer, vanity mirror, full length mirror, bathrobes and slippers.
Preferred Club
  • All Preferred Club suites offer preferred status and upgraded amenities and services:
  • Personalized check-in and check-out at the Private Preferred Club Lounge
  • Daily continental breakfast service, afternoon hot and cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge
  • Á la carte breakfast at Maris Seafood Restaurant
  • Access to the Lazy River at the Preferred Villa Section
  • One day pass to the wet areas of the Dreams Spa by Pevonia® (per person, per stay)
  • 20% off spa treatments (not combinable with any other promotions/offers)
  • Upgraded mini-bar service and bathroom amenities
  • Complimentary computer access in the Preferred Club Lounge
  • Complimentary daily newspaper in the room (available in English or Spanish)
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BRAND NEW: Dreams Playa Mujeres Golf and Spa Resort All -Inclusive
Lote RTH-7-PM-II, Lte1, Mza1, Sm3 Playa Mujeres, Zona Continental Municipio Isla, Isla Mujeres, Mexico 77400

Location

Opening November 30, 2016 - Perfectly situated in the exclusive gated community of Playa Mujeres, within a world-famous golf course, rests the stunning Dreams Playa Mujeres Golf and Spa Resort.

Why Stay Here


  • All-Suite Resort With Spectacular Views of the Caribbean Sea and Located on a Beautiful White Endless Beach
  • Complimentary Green Fees at the In-Complex 18-Hole Playa Mujeres Golf Course, Designed by Golf Legend Greg Norman
  • Exclusive Location Within a Private Gated Community
  • Family-Friendly Resort
  • 4 Jacuzzis
  • 2,400-Foot Lazy River
  • 65,000 Square Feet of Swimming Pools, Including 2 Infinity Pools
  • Oversized Accommodations Include Family Suites Overlooking the Ocean
  • Garden Surrounded by the Pool and Tropical Vegetation is Perfect for Weddings and Private Events
  • Adult Guests Have Access to Enjoy the Adults-Only Secrets Playa Mujeres Golf and Spa Resort Facilities (subject to availability)

Resort Details

At Dreams Playa Mujeres Golf and Spa Resort, Guests will enjoy the benefits of Unlimited Luxury, where everything is included and no wristband or gratuities are required unlimited premium drinks at any of the 14 bars and lounges which include 3 non-alcoholic bars for teens and tweens, gourmet la carte dining, 24-hour room service, daily refreshed mini bar, pool and beach wait service and more! Guests at Dreams Playa Mujeres will also have complimentary green fees and access to the 18-hole championship golf course designed by Greg Norman located inside the Playa Mujeres complex. With all of this, plus endless daytime activities, live nightly entertainment, Explorers Club for Kids with supervised day and evening activities, Core Zone Teen Club with teenager oriented activities, welcoming services, romantic inclusions and more, Dreams Playa Mujeres provides a lovely setting for a wedding, honeymoon, romantic getaway or family vacation.

All-Inclusive Details

  • Limitless Access to Gourmet a La Carte Dining Options Without Reservations
  • Unlimited International and Domestic Top-Shelf Spirits
  • Unlimited Natural Fruit Juices and Soft Drinks
  • 24-Hour Room and Concierge Service
  • Pool and Beach Wait Service
  • Mini-Bar Refreshed Daily With Soft Drinks, Bottled Water, Juices and Beer
  • Daily Maid Service
  • Endless Daytime Activities and Live Nightly Entertainment
  • Theme Parties, Oceanfront Bars and Entertainment Venues
  • No Wristbands Required
  • All Taxes and Gratuities
  • Free Wi-Fi and Free International Calling to the US, Canada and Local Landlines With Unlimited Connectivity Mobile App

Accommodation Details

This all-suite resort will boast 502 graciously appointed and luxuriously equipped suites, surrounded by secluded white sand beaches and the turquoise Caribbean Sea. With over 65,000 square feet of swimming pools, including 2 infinity pools and a lazy river. This luxurious resort provides an ideal vacation setting for couples and couples with children.

Restaurants, Lounges & Bars

Dreams Playa Mujeres will offer 10 dining options, including 7 la carte restaurants, 1 buffet, a grill and a cafe with an ice cream parlor. No reservations are required. All restaurants openings rotate throughout the week and may vary.

  • World Cafe - Open for  breakfast, lunch and dinner. A vast buffet specializing in local and international cuisine, with several themed stations. Open for  breakfast, lunch and dinner. Indoor and outdoor seating available. Dress code is casual.
  • Maris - Fresh fish and seafood conveniently located near the main pool. Open for breakfast, lunch, dinner and snacks. Breakfast is available for Preferred Club Guests only. Dress code for breakfast and lunch is casual, dinner is casual elegance.
  • The Sand Bar - Enjoy light lunch specialties pool-side. Open for lunch. Dress code is casual.
  • LEtoille (Adults Only) - A la carte bistro restaurant, fine French cuisine. Open for dinner. Dress code is formal.
  • Tres Colores - Savor Mexican a la carte fare in a traditional, elegant Mexican ambiance. Open for dinner. Dress code is formal.
  • Fusion - Pan-Asian restaurant specializing in Thai cuisine served a la carte. Open for dinner. Dress code is Formal.
  • Mezs - Gourmet Mediterranean fare in a Moroccan inspired ambiance. Open for dinner. Dress code is formal.
  • Gaucho Grill - Enjoy unlimited Brazilian appetizers, salads and meats carved table-side. Open for lunch and dinner.  Dress code formal.
  • Thats a Wrap - Select your fixings and toppings to create your ideal garden fresh salad or wrap by choosing from a variety of healthy options. Open for lunch  Dress code is casual.
  • Dolce - Premium coffee, deli snacks and a large variety of ice cream options, served in a casual and relaxed atmosphere. Open for lunch. Dress code is casual.


Dress Codes

  • Casual Bermudas (long shorts or capri pants), sneakers/ tennis shoes or sandals. No sleeveless shirts for men. Women must wear a bathing suit wrap or cover-up.
  • Casual Elegance Sneakers/ tennis shoes or dress sandals, dress shirts with short sleeves or collared shirts. No sleeveless shirts or flip-flops. Long pants required for men.
  • Formal For men: long pants, collared shirts and dress shoes. For women: blouses, skirts, slacks or dresses and dress shoes.
  • Formal dress code does not apply to children under 12 years old.

Bars
Dreams Playa Mujeres will offer 14 bars and lounges, serving international and domestic top-shelf spirits, ranging from swim-up to a nightly music lounge. 3 Of the bars are non-alcoholic and especially designed for teens and tweens.

  • Beach Bar - Enjoy tropical concoctions as you relax beneath the shade and gaze at the clear-blue Caribbean.
  • Wet Bar Main Pool - Swim-up and enjoy a cocktail in the pool.
  • Grotto Pool Bar - Pool bar offering a variety of tropical cocktails and beer.
  • Main Pool Bar - Enjoy elegant cocktails and brand-name beers in the pool area.
  • Lazy River Bar - Enjoy elegant cocktails and premium beers in the lazy river area
  • Lobby Villas Bar - Delicious cocktails and premium beers served at the Preferred Villas Section.
  • Dreams Spa Juice Bar - Enjoy invigorating and energizing beverages while you rest at this relaxing juice bar.
  • Sports Bar and Discotheque - Contemporary music lounge with late-night dance floor and DJ
  • Lobby Bar - Featuring chic furniture for lounging with a refreshing cocktail.
  • Theatre Bar - Sip your favorite cocktail while enjoying the exciting nighttime entertainment.
  • Preferred Club Bar - Exclusive for Preferred Club Guests, located in the Preferred Lounge.
  • Waterpark Juice Bar - Non-alcoholic drinks for kids ages 3-12. Bar located in close proximity to the Explorers Club for Kids.
  • Core Zone Juice Bar - Non-alcoholic drinks for teens and tweens ages 13-17. Bar located inside the Core Zone Teens Club.
  • Explorers Club Juice Bar - Non-alcoholic drinks for kids ages 3-12. Bar located inside the Explorers Club for kids, near the lazy river.

For the Family

Explorers Club for Kids
Available for children ages 3-12. At this fully supervised childrens program, kids will enjoy the following activities:

  • Arts and Crafts
  • Splash Fountain
  • Playground
  • Treasure Hunts
  • Sandcastle Contests
  • Kids Theatre
  • Board Games and Video Games
  • Indoor Game Room
  • Climbing Pyramid
  • Weekly Campout Adventures
  • Big Screen Movies
  • Beepers for parents
  • Dinners for children
  • All Explorers Club staff members are certified by the American Red Cross in CPR for children.

Core Zone Teens Club
For teens ages 13-17. At this supervised program, teens can meet each other and have fun with no parents around:

  • Social Events Including Weekly Bonfires, Disco Mixers and Foam Parties
  • Snack Bar With Non-Alcoholic Drinks
  • Plasma TVs With Wide Variety of DVD and Video Games
  • Baseball Cage
  • Archery
  • Pool
  • Ping-Pong
  • Foosball
  • Air Hockey
  • Kayak Tours
  • SUP Paddle Board
  • Golf Lessons
  • Rifle Shooting
  • Nature Expeditions
  • Bike Tours

Pools & Spas

Dreams Spa by Pevonia
For those Guests seeking a sanctuary for the senses, the Dreams Spa by Pevonia, spanning nearly 1,500 sq. meters / 16,000 sq. ft., will offer a sublime atmosphere of pure indulgence combining hydrotherapy and indigenous treatments, creating a refreshing, invigorating and peaceful experience. Private showers, Jacuzzi baths, treatment rooms, a relaxation lounge, saunas, steam rooms and private showers are available. Other services include pedicures, manicures, facials and a full-service beauty salon including an area specifically for brides.
Spa facilities include:

  • Sauna and Steam Bath (no separate baths for men and women)
  • 2 Pools for Shiatsu
  • 12 Spa Treatment Rooms
  • Bridal Suite
  • Temazcal
  • Beauty Salon With a Section for Teenagers

Weddings

Dreams Wedding in Paradise Package
This package is complimentary when booking at least 7 nights in the Preferred Club Junior Suite Ocean View or higher or if 5 rooms in any category, are booked for at least 3 nights. This package also applies for renewal of vows ceremony. This package includes:

  • Symbolic Ceremony*
  • Wedding Organization and Personal Touch of On-Site Wedding Coordinator
  • Preparation and Ironing of Couples Wedding Day Attire
  • Complimentary Room for 1 Member of the Wedding Couple the Night Before the Wedding (based on availability and upon request)
  • Bouquet(s) and/or Boutonniere(s) for the Wedding Couple
  • Wedding Cake and Sparkling Wine Toast (for up to 10 guests)
  • Special Turn-Down Service the Night of the Wedding
  • 15% Discount on All Spa Treatments (Boutique purchases not included)
  • Newlywed Package
  • Late Check-Out for the Couple (based on availability and upon request)
  • Free Anniversary Nights when staying a minimum of 5 nights over their first anniversary return-stay, the couple will receive 2 additional nights free OR if Stay 4 nights, receive 1 additional night free. Guests must have the authorized anniversary night certificate from the resort of their initial stay in order to receive the free anniversary night(s) as well as Marriage certificate must be provided upon arrival.
  • 2016/2017 Selling Price $999 USD
  • Restrictions/exclusions: All weddings, regardless of size, must be booked a minimum of 30 days in advance of the wedding date. Subject to availability and double occupancy only. Prices and package subject to change without notice. This package cannot be combined with the Dreams Eternity Honeymoon Package for both to be received complimentary and the free wedding package cannot be deducted when purchasing other packages. 15% discount on spa treatments cannot be applied to spa packages or combined with any other spa promotion or offer. Please note restrictions apply when combining the complimentary wedding package with the Groups, Gatherings, and Getaways promotion. See promotion terms and conditions for details. Once wedding is confirmed it cannot be canceled within 6 months of the date of the wedding without a fee. For weddings booked within 6 months of the wedding date the wedding cannot be canceled without the penalty. The cancellation penalty is $100.
  • *Additional fees apply for service of a judge or minister. These fees vary by resort and will be confirmed by the wedding coordinator.


Dreams of Love Wedding Package
This package includes:

  • Service of Judge or Minister
  • Wedding Organization and Personal Touch of On-Site Wedding Coordinator
  • Preparation and Ironing of the Couples Wedding Day Attire
  • Complimentary Room for 1 Member of the Wedding Couple the Night Before the Wedding (based on availability and upon request)
  • Bouquet(s) and/or Boutonniere(s) for Wedding Couple
  • 2 Boutonnieres and 2 Corsages for Wedding Party
  • Hairstyling and Makeup Application for 1 Member of the Wedding Couple for Day of Ceremony
  • Wedding Cake and Sparkling Wine (up to 20 guests)
  • Private Cocktail Hour with Hors Doeuvres (silver menu, up to 20 guests)
  • Private Dinner Reception (silver menu, up to 20 guests)
  • Natural Floral Centerpiece for the Sweetheart Table (1)
  • 36 Full Color Photos and Wedding Album (taken during ceremony)
  • Special Turn-Down Service the Night of the Wedding
  • 15% Discount on All Spa Treatments (boutique purchases not included)
  • Newlywed Package
  • Waterford Yours Truly Toasting Flutes
  • Late Check-Out for the Couple (based on availability and upon request)
  • Free Anniversary Nights When Staying a Minimum of 5 Nights Over Their First Anniversary Return-Stay, the Couple Will Receive 2 Additional Nights free OR if Stay 4 Nights, Receive 1 Additional Night Free. Guests Must Have the Authorized Anniversary Night Certificate From the Resort of Their Initial Stay in Order to Receive the Free Anniversary Night(s) as Well as Marriage Certificate Must Be Provided Upon Arrival.
  • 2016 Selling Price: $2,799 USD
  • 2017 Selling Price: $3,199 USD
  • *August, September and October 2017 Selling Price: $2,799 USD
  • Restrictions/exclusions: All weddings, regardless of size, must be booked a minimum of 30 days in advance of the wedding date. Subject to availability and double occupancy only. Prices and package subject to change without notice. 15% discount on spa treatments cannot be applied to spa packages or combined with any other spa promotion or offer. Once wedding is confirmed it cannot be canceled within 6 months of the date of the wedding without a fee. For weddings booked within 6 months of the wedding date the wedding cannot be canceled without the penalty. The cancellation penalty is $500.

Dreams Ultimate Wedding Package
This package includes:

  • Service of Judge or Minister
  • Wedding Organization and Personal Touch of On-Site Wedding Coordinator
  • Preparation and Ironing of the Couples Wedding Day Attire
  • Complimentary Room for 1 Member of the Wedding Couple the Night Before the Wedding (based on availability)
  • Hairstyling and Makeup Application for 1 Member of the Wedding Couple for Day of Ceremony
  • Bouquet(s) and/or Boutonniere(s) for Wedding Couple
  • 2 Boutonnieres and 2 Corsages for Wedding Party
  • Ceremony Dcor- 20 Chairs with White Covers, Ceremonial Table, and Aisle Runner
  • Wedding Cake and Sparkling Wine (up to 20 guests)
  • Private Cocktail Hour with Hors Doeuvres (Gold menu, up to 20 guests)
  • Private Dinner Reception (Gold menu, up to 20 guests)
  • Natural Floral Centerpiece for the Sweetheart Table (1)
  • Natural Floral Centerpiece for Ceremonial Table (1)
  • Live Mexican Music Trio (1 set, during cocktail hour)
  • Special Turn-Down Service Night of the Wedding
  • 15% Discount on All Spa Treatments (Boutique purchases not included)

 

Newlywed Package

  • Waterford Yours Truly Toasting Flutes
  • Late Check-Out for the Couple (based on availability and upon request)
  • 50 Full Color Photos Taken During the Ceremony and Wedding Album
  • Video of Ceremony (15-30 minutes depending on length)
  • Choice of One Swedish Massage for 2, 1 European Facial for 2 or 1 Glow Body Scrub for 2
  • Free Anniversary Nights When Staying a Minimum of 5 Nights Over Their First Anniversary Return-Stay, the Ccouple Will Receive 2 Additional Nights Free OR if Stay 4 Nights, Receive 1 Additional Night Free. Guests Must Have the Authorized Anniversary Night Certificate From the Resort of Their Initial Stay in Order to Receive the Free Anniversary Night(s) as Well as Marriage Certificate Must be Provided Upon Arrival.

Golf

Guests at Dreams Playa Mujeres Golf and Spa Resort receive special privileges to the Playa Mujeres Golf Course including transportation to and from the lobby to the Club House and use of the resorts golf concierge for booking tee times. This Greg Norman signature 18-hole course features strategically placed holes to offer exceptional ocean and tropical views and is perfect for both the experienced golfer and those who would like to learn. Guests at Dreams Playa Mujeres can enjoy 1 complimentary round per person, per day at Playa Mujeres Golf Course when staying from November 30, 2016 - April 30, 2018*.
Pricing is according to the seasons as follows:
From November 30 December 19, 2016 and from May 1 - December 19, 2017.
Guests playing before 1:00 p.m. will incur a premium tee time charge of $10.00USD
From December 20 - April 30, 2017 and from December 20 - April 30, 2018.
Guests playing before 1:00 p.m. will incur a premium tee time charge of $30.00USD
Guests playing after the premium tee times listed above will only be charged a $45 golf cart rental fee. Golf carts are mandatory for all tee times. Golf cart rates are per person. This offer is subject to availability and can be modified at any time. Blackout dates and restrictions apply.
Transportation is included. Reservation should be made 24 hours in advance with the Concierge/Golf Concierge at concierge2.drepm@dreamsresorts.com Equipment rental is available from $35 USD to $50 USD, depending on the equipment. Food and beverages are not included.

Dress Code

  • Men: Collared shirts and mid-thigh length shorts (non-denim).
  • Women: Appropriate golf attire, no bathing suits

Entertainment & Activities

  • Beach and Pool Volleyball
  • Theme Nights and Beach Parties
  • Live Musical Performances
  • Stage Shows
  • Spanish Lessons
  • Cooking and Cocktail Classes Including Wine
  • Tequila Tastings
  • Pool Rafts/Boogie-Boarding
  • Darts
  • Billiards
  • Ping-Pong
  • Yoga and Fitness Classes Including Stretching, Pilates, Fitness Boot Camps
  • Caribbean Dance Lessons
  • Golf*
  • Fishing Tours*
  • Archery
  • Batting Cage
  • Euro-Bungee
  • Beach Football
  • Water Sports
  • Kayaks
  • Hobie Cats
  • Water Polo
  • Water Aerobics
  • Snorkeling
  • Scuba Diving Lessons*
  • Scuba Diving*
  • PADI Diving Center*
  • Wave Runners*
  • Jet Skis*
  • Water Skiing*
  • *Additional costs may apply

Nearby

Located in the exclusive Playa Mujeres residential gated development, Dreams Playa Mujeres Golf and Spa Resort is a mere 10 minute drive north of Cancun and 35 minutes from the Cancun International Airport. Enjoy scenic views of Isla Mujeres and the Cancun hotel zone from the resort.

Group Promotions

Group Promotion

  • The 6th room is complimentary for every block of 5 rooms paid.  Any room occupancies apply it is not necessary for rooms to be based on double occupancy.  Complimentary rooms are applied to the room/s with the lowest total value for the total group, regardless of occupancy.
  • One complimentary upgrade will be provided to the next category for every block of 10 rooms per night paid; not to exceed 2 total upgrades for the group - complimentary upgrades must be provided to the resort at least 30 days prior to arrival.     
  • The complimentary upgrade is subject to hotel availability.  Unfortunately, there will be periods when due to high occupancy, upgrades will be limited.  
  • Upgrades may also be limited to specific room categories and exclude certain suite types.
  • 3G may apply to groups of more than 20 rooms; however benefits are still capped at 20 rooms.

Terms and Conditions apply:
  • Social groups are defined as groups that do not require any additional services, planned events, meeting space, food and beverage events, etc.     
  • Any group requiring services of any kind is subject to a surcharge.
  • 3G is Combinable with EBB`s and all promotions with the exception of `No Single Supplement` and other group promotions.
  • Private check in for the group / In order to receive the private check-in - it is necessary to contact group or wedding department to request the Private check-in at least 7 days prior of group arrival at.  Please note that in order to qualify, the group must all arrive at the hotel at the same time.
  • Welcome drink and cool towel upon arrival for the group
  • $200 in resort coupons per room. - $200 in Coupons are broken down as such: three coupons worth $40 each, two coupons worth $20 each and four coupons worth $10 each.  These coupons may be used only as follows: $100 for Spa treatment, $60 for romantic dining, and $40 for wine purchases.  Spa treatment coupons are broken down in two coupons worth $40 and one coupon worth $20. Only one coupon can be redeemed per spa treatment. To use coupons for romantic dining, one $40 coupon and one $20 coupon may be combined, resulting in a total discount of $60 off one romantic dining experience. When using coupons towards wine purchases, only coupons worth $10 may be used and cannot be combined, therefore one $10 coupon can be applied toward one bottle of wine.
  • Resort coupons cannot be applied toward the following items: beauty salon services, spa product purchases, telephone charges, dolphin experiences, gift shop purchases, boutique purchases, internet service, marina services, dive shop, medical services, car rentals and travel agency services.

All rooms must be reported to hotel at least 30 days prior to arrival with the following necessary information provided: 1) Lead Pax Name, 2) Room Type, 3) Booking Date, 4) Arrival Date, 5) Duration, 6) Booking Number, 7) Room Rate, 8) 3G Group Name.  3G bookings will not be accepted without these requested details. 

*COMPLIMENTARY ROOM AND ROOM UPGRADE HAS TO BE SPECIFIED IN ROOMING LIST IN ORDER TO BE APPLIED and must be provided at least 30 days prior to arrival.


Based on 2249 reviews
from Lanse, Mi
Submitted on 04-06-2016
This is our 3rd trip to Mexico and our second Secrets resort, with one stay at Live Aqua in the hotel zone. What appealed to us was the privacy as we had already stayed in the hotel zone twice before. It is, as other reviews have stated, away from all the activity of the city but that didn't bother us one bit. You can always arrange an excursion with the front desk or travel rep which we declined to do this trip. Honestly we thought this resort had it all!!! Many wonderful restaurants to choose ... Read more
from Plainsboro, New Jersey
Submitted on 04-06-2016
Very nice stay. Had a small mix up on our reservation - no king beds available even though we had specifically requested at the time of booking. This was sorted out promptly by the check in desk who upgraded both couples in our party to Preferred Rooms - unexpected but very much appreciated. Also a special shout out to Karina our Preferred Concierge who was always available to answer any questions and help things go smoothly. Restaurants all good - if we had to pick one that was not up to pa... Read more
from Bourne, Massachusetts, United States
Submitted on 04-06-2016
I went with a friend for a girls week away from May 21-28. When I booked the trip, my only concern was the construction. I made sure to not book ‚??run of the house‚?? rate in order to avoid the dreaded building #2. Having seen it up close, I totally agree with other reviewers and feel you should avoid that side of building 2 rooms if you plan to book here. When I broke my foot 3 weeks before we were set to travel, my concerns then became all about the fact that I would be on crutches duri... Read more
from Sunderland, United Kingdom
Submitted on 05-06-2016
This was our 7th trip to Mexico and our 2nd to SPM. We stayed in April last year and were spoilt then when we spent the last week of our holiday in an ocean front master suite. This holiday would have a lot to live up to... I emailed in advance (twice) to request a top floor corner room in building 3. My travel agent sent a similar request. I never received a response to my email. We arrived by private taxi after the fastest ever progression through the airport. We were through customs and imm... Read more
from
Submitted on 06-06-2016
We visited this property from May 30 through June 4th and it was amazing. The staff and service was the best we have ever had. Would also like to mention that Laura the waitress on the beach was the best server I have ever had in my life. We are planning to visit this resort again in a couple months. Thank you Secrets.
from Richmond, Virginia
Submitted on 07-06-2016
We traveled to SPM for our 15th anniversary 5/20 - 6/3 2016 and the resort was amazing. Check In & Transport: Joanne at Beach Bum vacations arranged our trip and we had non-stop transportation to the hotel from the airport. After traveling all day it was so nice to know we didn't have to figure it out on our own or make multiple stops on the way. At the resort we were whisked from the lobby to the preferred lounge right away. I'd read the resort coupons weren't worth much and tried to rus... Read more
from UK
Submitted on 08-06-2016
We stupidly left the hotel leaving a camera and my wifes purse in the safe By the time we discovered the loss we had checked in. Aided by a brilliant waiter at "Gumbo Shrimp" at the airport we called the hotel and spoke to Johanna. a concierge She was 100% brilliant Heres the email I sent to her Manager I am writing to you to make you aware of the excellent customer service provided to us by Johanna Davila. We were stupid enough to leave the hotel on May 25th leaving a camera and my wife‚??s ... Read more
from
Submitted on 08-06-2016
Room was awesome-- our room was linked to a pool! The beach was gorgeous and very clean. Servers bring drinks to you while you lay at the beach! Food was very good, and they had many options (that were clearly labeled) for my gluten free fiance. Hulk, in the fitness gym, was very friendly. Diana with the entertainment team had a lot of energy. The best surprise of the trip was that they offered free tennis lessons in the morning! I'm not sure if that happens all the time, but certainly was a ple... Read more
from San Francisco, California
Submitted on 09-06-2016
I traveled to SPM with two of my girlfriends (we are in our late 20s) from 5/26-5/31. We booked our trip through BookIt back in September, so we spent the months leading up to our trip doing our research and making sure we came prepared! The forum and reviews on TA were a great help! So was downloading the Secrets app, which let us see the menus for all the restaurants (some were outdated, fyi). We booked our transportation to the hotel through BookIt when we purchased our trip, and it was for ... Read more
from Cleveland, Ohio
Submitted on 10-06-2016
We traveled to this resort in May for a mini-honeymoon after being married at a Riviera Maya resort a few days prior. This was our 5th Secrets and we usually travel in the Spring with a group of friends, all in our late 20s and early 30s. I probably would have been more wowed by this resort had we not come from Grand Velas Riviera Maya which was in another league completely! In the Cancun/Riviera Maya area, I think this is the best of the Secrets brand although Secrets Vallarta Bay and Secre... Read more
from Winchester, Virginia
Submitted on 29-06-2016
This was the 3rd unlimited vacation club resort that I have visited. Pros - lovely lay out, beautiful pools, clean comfy rooms, checked Inn 3 hours early without a hitch, staff was amazing. Beach area is very sandy and nice, water clear and warm, seaweed at a minimum, don't need water shoes. Con - I may not be able to come back to this resort, as their dress code at night for men is FORMAL, so in high 90 degrees and 80% humidity, my husband had to wear LONG dress slacks and dress shoes each n... Read more
from
Submitted on 29-06-2016
Construction Construction Construction! We came here for our honeymoon on a recommendation of my travel agent. The only reason this place even got two stars out of me is one...the view from our swim up pool and two... the food at the buffet. We flew in on the 14th of June and were supposed to stay until the 22 of June but left to a completely different resort on the 17. Why? Well we walked into our honeymoon and had two queen beds, that was annoying since we requested a KING, we were not told of... Read more
from Pittsburgh, Pennsylvania
Submitted on 29-06-2016
I have been there both with my husband and on a girls trip and heading there for the fourth time on Saturday. The Secrets team is awesome! I am looking forward to seeing Julio, Marco, Diana, Carerra (sp), Theresa and so many others. The golf course is great. (Bring lots of balls). Will give a more detailed report following this trip.
from
Submitted on 30-06-2016
I took a solo trip to get away from the hustle and bustle of life. This resort had all the amenities I could want! The sushi was phenomenal. It was my favorite dining experiencing by far. The entire staff was very welcoming and even though it was mostly a couples and family (18+) resort, I didn't feel out of place at all by myself. I would definitely stay again and I recommend everyone take a solo trip to an all inclusive resort every once in a while :)
from Milwaukee, Wisconsin
Submitted on 01-07-2016
I would like to compliment the staff on their exceptional service. We plan to return in November, 2016. Many of the staff at the resort were at other UVC properties previously, and we were very excited to see them! It is nice to know that this chain promotes staff from within. And, best of all, they remembered us! I hope they continue to retain and reward such pleasant, helpful, attentive staff, as they truly make our time there ‚??home‚??away from home.
from
Submitted on 02-07-2016
My husband and I just spent a week at Secrets Playa Mujeres and can't wait to visit again. The staff was super friendly. They had a great variety of restaurants and all the food was delicious. Our room was big and very clean. They had great entertainment throughout the day to keep guests entertained. We particularly liked the Mexican lunch by the pool with the pool - mariachi, flavored margaritas, fresh fruit, tons of yummy food including awesome quesadillas. They had a movie playing outsi... Read more
from Cancun, Mexico
Submitted on 03-07-2016
Im a great fan of amresorts. I have stayed at dreams cancun and riviera and both are wonderful hotels. This was my first experience in Secrets without kids. The first night someone stole our phones. There were only seven other guests and two maintenance guys. We filed a complaint with the night manager and he told us he would talke care of it. The next day we asked how it was going and they told us they were investigating. By sunday we asked for information and they knew nothing. I demanded to c... Read more
from Ottawa, Canada
Submitted on 06-07-2016
Always good to put things into perspectives so you get from the reviewers their personal likes and dislikes to get the most out of a review. We've previously traveled to the Royal in Playa Del Carmen, the Sun Palace in Cancun and the Excellence in Playa Mujeres so this was our fourth time on the east coast of Mexico (we've been twice to the west coast, but totally different experience, equally as enjoyable!). This resort is probably the one we would come back to although there was nothing wrong ... Read more
from punta cana
Submitted on 07-07-2016
We just spent 10 days, and we were there to celebrate our 25th wedding anniversary. We LOVED this resort. We felt that it had something for everyone. You could "party" or just relax. There are quiet spots by the pool and especially on the beach. We loved the beauty and privacy of the beach. You can walk almost 2 miles until you come to the Beloved, The Finest and The Excellence. I can not imagine staying at any of those resorts. They all share the same small patch of beach, and when we w... Read more
from Somerville, Massachusetts
Submitted on 07-07-2016
The place is really nice but not as good as excellence playa mujeres. We were at the hotel for 5 days. Food was good and beach was really nice. Really hot in May. I would go back but we preferred excellence and would go there instead. Good party scene
from Haddonfield, New Jersey
Submitted on 08-07-2016
A few things before we get into the good and the not quite so good. We booked the Deal of Fortune through Cheapcaribbean.com. This deal was unique in that it specified that the only resorts we could get were either Le Blanc, Secrets The Vine or Secrets Playa Mujeres. For what we paid we could not lose. The worst case scenario is we get Secrets Playa Mujeres, which gives us a Run of the House room, which almost guarantees a view of the massive construction sight next door. However, consideri... Read more
from Puerto Morelos
Submitted on 08-07-2016
This is a hugh resort. The property is immaculately maintained even with the large amount of construction going on as expansion of the resort. There was no disturbances from the construction. If you didnt see the area you wouldnt even know they where there. The atmosphere was relaxing yet vibrant. The best restaurants there was Bordeau and Portafino. Service and food was excellent.
from Dallas, Texas
Submitted on 12-07-2016
Just returned from a long weekend at Secrets Playa Mujeres, and it was spectacular! The service levels are extraordinary, the all-inclusive dining is better than most resort offerings that you pay for, and again, the service is over the top. Friendly, happy staff wherever you are who greet you and offer their help. The rooms are lush and high end - beautiful views of the water or the extensive pool area. Beds super comfortable, and housekeeping timely and courteous. Check in is first class ... Read more
from Atlanta, Georgia
Submitted on 12-07-2016
We came here last year in September 2015 and became UVC members. This was our 2nd stay at this resort. We stayed 7/3/16 - 7/11/16. Typically, we only visit a resort once, because we get bored. But I must say the staff and the beach here has just won us over. The staff is just like family to us. Upon arrival we were greeted with fresh towels and a glass of champagne. We brought a couple of friends with us because we wanted to show them how awesome this place is. During our arrival we did run in... Read more
from Maine
Submitted on 12-07-2016
Secrets Plays Mujeres far exceeded my expectations and my expectations were high. My fiance and I are members of UVC and have stayed at several of their Secrets all inclusive resorts. From the time we set foot on the property of SPM we were treated like royalty. The entire staff was amazing from the bell boys to the front desk to every single food and beverage server and bartender we dealt with over our 7 day stay. If I had to name all of the staff that deserve recognition, I would be here a... Read more
from Atlanta, United States
Submitted on 12-07-2016
I went there to celebrate my 20th wedding anniversary and I had a fantastic time. The resort is so clean and exceeded my expectations in service and entertainment. Fro the moment we stepped out of the transport van, it was like I was being pampered along the way. Julio Gonzalez, Carlos, Victor, Kenya, and more were all exceptionally friendly and courteous. The choices of restaurants were amazing serving great food from one to the other. The rooms (junior suite) was amazing with bottles of c... Read more
from Richboro, Pennsylvania
Submitted on 12-07-2016
Nice hotel nice view nice rooms. Just nice. Not 5 star. No entertainment after dinner hours. Room service food was terrible. Inclusive food was plentiful but average. Pool was nice but not as nice as some others resorts we've been to. Lots of construction next door and if you aren't careful that's what your room will look at ( not the beach) service was good and everyone was helpful.
from Chandler, Arizona
Submitted on 14-07-2016
We stayed for 6 nights at the beginning of July. I have been to a couple of all inclusive, adults only resorts in Cancun so I can easily compare. Rooms: We had room 2110, a swim out on the non-construction facing side. We loved the swim out for afternoon cool off after being at the beach. Yes you can hear some construction starting at 7am until about 7pm, it didn't bother us because we were up early everyday but during the afternoon it can get loud (think of a boat horn, it sounded like tha... Read more
from
Submitted on 14-07-2016
This was our 2nd trip Mexico. Last year we stayed at. 5 star resort and loved it!!! This 5 star resort from last year may have ruined my perception of any other hotel so please bare this in mind: This year we researched and loved what we saw about Secrets PM. Our arrival was fine. Once checked in we sat with another man regarding " a club " wherein if we paid something we could visit any other secrets resort . This only took only an additional 10 minutes but I could do without it since I had nev... Read more
from Devon, United Kingdom
Submitted on 15-07-2016
Check in was easy and fast Great food and cocktails .... Great location ,Good pool with swim up bar. Friendly staff, Lovely location not far from Cancun te,ner to tell them if its your birthday or anniversary.
from
Submitted on 15-07-2016
This resort was Grand!! I will stay with Secrets again!! These pics are at sunrise!!! Simply Beautiful, I must return. Great company with the couples we were with and great service. Preferred or higher is the way to go!! I loved the golf cart service!! OMG the SPA service is a must!! The Aqua therapy, massage, Fish Spa is to die for.
from Galesburg, Illinois
Submitted on 16-07-2016
We had such a great stay here in March we wanted to re-visit with family and we were treated with unbelievable service and amenities by an outstanding staff! We are already planning another trip here next year. Great food, great staff and immaculate grounds. We love the intimacy of what Secrets has to offer here. We would like to mention some outstanding staff who are unbelievable! They are: Marlene-server, Edwardo-beach bar bartender, Alex-pool mgr., Angel-waiter at Seaside restaurant, Marc... Read more
from Oklahoma City, Oklahoma
Submitted on 18-07-2016
We would like to thank Marela at the pool, Oscar and Alex at the pool, Samantha and Enrique and Carlos in the preferred club. This resort was very well staffed very clean the beach was vert pretty not rookie at all. The entertainment was very good. Would recommend to all couples looking for sun and fun.Thank you all at Secrets for a wonderful stay we will see you again.
from
Submitted on 18-07-2016
My husband and I went to this resort in August 2015 for our honeymoon. It was beautiful and we had a great time! Not over crowded and the service, pool, food and drinks were amazing! We are scheduled to come back in early September this year with a few friends and I cannot wait to go back. I look forward to seeing how the resort has grown since we have been there. I have not one complaint from our first stay and the people who complain about the little things need to understand they are on vacat... Read more
from Albers, Illinois
Submitted on 19-07-2016
My wife and I just returned from a 5-night stay for our honeymoon which we booked in January of 2016. What caught our attention was the availability of the swim out suites. We booked a junior swim out suite for a $160 upcharge. Upon arrival, we were told that since we had the honeymoon package, our room was "upgraded" to a "much nicer room." When I asked if the new room was a swim out, they said it was not, but our new room was a premium junior suite with an ocean view. The only swim out av... Read more
from Cheltenham, United Kingdom
Submitted on 20-07-2016
We bought this holiday off our son (dont ask) so was not the type of holiday we would normally book (preferring to go independent) - however we were pleasantly surprised. The resort was beautiful, very clean and the staff, who were super, super friendly worked really hard to make everyone's stay enjoyable. The food was a bit hit and miss in some of the restaurants (ie - cream cheese in sushi?!), but we went with it. Also conflicting music around the pool sometimes jarred the senses, but app... Read more
from United States
Submitted on 20-07-2016
Anyone who gives this resort less than 4 stars is someone who just can't be pleased. This was my first time at a Secrets and loved it. Friends we met there said they go to Sandals all the time and after coming here, they would never go back to Sandals. The resort is beautiful, very clean and well maintained. Being that I'm deathly scared of bugs, I was worried about the Mexican "dinosaur cockroaches" as I call them. Only saw 1 the whole time and absolutely NO mosquitoes! I read lots of rev... Read more
from
Submitted on 20-07-2016
Today is the first day staying at the hotel and I am already somewhat disappointed. Yes staff are friendly, however the operation of the hotel overall is very inefficient. First we waited at the hotel room for over an hour and half for a tablet which was suppose to be in the room before guests arrives. Then we ordered room service, waited for over an hour again, called room service and lady picks up put me on hold to check for my room service, for whatever reason another staff answered the phone... Read more
from Coatzacoalcos, Mexico
Submitted on 20-07-2016
The hotel is very nice and every thing is quite luxurioa but management its just average and sovia food offered in most restaurants Activities are many but not many people participate and food offered in restaurants is just basic and mot well prepared by the cooks When you complain all you hear is excuses but the personnel is just not capable of performing any better The worst part is breakfasts selection is very Limited and not well refreshed during serving hours Beach is ok but the hotel does... Read more
from Toronto, Canada
Submitted on 22-07-2016
Someone earlier said that if you are not giving this resort more than 4 stars you are someone who can't be pleased - they are SO right. This is our second trip to a Secrets. The last one we stayed at was Silversands. Both resorts are amazing. The food is incredible - if you have ANY doubt just book yourself into a resort in Cuba. That will make you realize just how great the food is here. Someone said no selection at breakfast?? Ridiculous. The buffets were amazingly plentiful - tons of o... Read more
from
Submitted on 22-07-2016
We stayed at this hotel for our honeymoon. It was one of the most expensive hotels in cancun but our expectations were not met. First: we got an ocean view room which turned out to be the first floor room right on the edge of the busy walkway path. So much for a romantic honeymoon when I have to make sure my curtains are close all the time. Forget about using the balcony jacuzzi when people are passing by you at an arms distance. We asked the staff if we could switch rooms but they said they w... Read more
from Tremont, Illinois
Submitted on 22-07-2016
Just returned from 10 nights at SPM (July6-16) We love the Secrets brand, previously staying at Maroma (5X) and The Vine. We stayed in the dreaded build 2, 4th floor, facing the ocean, NEVER heard the construction. Loved building 2, close to everything, especially the preferred lounge. We LOVE the preferred club, especially Carlo's margarita's. Carlos took such care in making a Margarita, muddling the fruit, then straining into your glass. Loved the snacks the preferred lounge provides. Luis He... Read more
from
Submitted on 25-07-2016
There's not anything bad that I can say about this resort. It was quiet, tranquil, well maintained and the staff was extremely hospitable. I traveled with my sister (we are in our 50's) and we opted for separate ocean view rooms -- both were equally beautiful. There are plenty of activities onsite, so if you don't want to leave the resort, there are things to do every day. We stayed on the property all but one of our five days and enjoyed the pool and the beach immensely. The food was go... Read more
from Montreal
Submitted on 26-07-2016
stayed july 2016 Beautiful resort very clean, Food was great the French was one of my favorites The waiter Alejandro gave us the best service. Breakfast staff was great Marco the maitredee was always ready to get you what you needed Ruben was our breakfast waiter he was great nand Jennifer the hostess always smilling. Beach was beautiful great white sand you always found a chair with an umbrella if not they got one for you you there was some sea weed as you walk in the ocean but two feet i... Read more
from Portland, Oregon
Submitted on 26-07-2016
I have been back less than a week from Secrets Playa Mujeres and I already can't wait to go back! I had the pleasure of staying at this resort for a full week and it was awesome! Where to start? The STAFF! I can't say enough great things about the staff and entertainment crew. Rigo in the Preferred Club was nothing short of AMAZING, he was always there to greet you with a smile and willing to help out with any issue you may have. I got married a year ago at Silversands and wanted to take advanta... Read more
from Childress, Texas
Submitted on 26-07-2016
The Resort is beautiful, staff friendly, food was excellent. Only a few things were lacking. #1- the two pool bars are under-staffed resulting in frustrating wait times for drinks and they close at 6:00 PM! #2- the pool closes at 8:PM and there were never enough floating mats to go around. On a positive note, this Resort provides premium alcohol, and a top notch Spa. Plenty of excellent choices of restaurants. This Resort is perfect for couples who are looking for a quiet, intimate experience... Read more
from
Submitted on 27-07-2016
My wife and I stayed here June of 2015, we arrived the night before hurricane bill (who was not named yet) hit us in Cancun. When we were leaving Texas it looked as if we might get a thunder storm or something for a day or so. Boy were we wrong. It was torrential rain and wind for Friday night and all day Sat, part of Sunday. Even through the bad storm (now known as Hurricane Bill) the staff delivered the room service to those of us unwilling to get out in the rain to the restaurants. I can't re... Read more
from Hudsonville, Michigan
Submitted on 27-07-2016
Pros: Meals were great. I liked the Itialian and French Restaraunts the best. Breakfasts and lunches were beyond the simple. They did a great job of offering high quality options across the board. The waiters/waitresses were pretty good. I specifically appreciated Artemio at the Italian restraunt. He gave us a very enjoyable experience for our dinner one night. They train the staff pretty consistently. Rooms were well designed and looked very classy. I loved the tile used on the floo... Read more
from Broken Arrow, Oklahoma
Submitted on 29-07-2016
Thank you Secrets Playa Mujeres for making our 25th wedding anniversary an incredible memory. The service, the accommodations, the food exceeded our expectations. The junior swim up suite with a pool and beach view - a complimentary upgrade from our original reservation was a wonderful anniversary surprise and we enjoyed the view and our little personal pool every single day. The entire staff has a complete command of customer service but my husband and I especially want to compliment Marcela... Read more
from Houston, Texas
Submitted on 29-07-2016
We just returned from a 4 night visit at Secrets Playa Mujeres, and we definitely enjoyed ourselves. PROS: -Check in was very fast, and easy. They give you a glass of champagne, and a cool towel. We were at the front desk for no more than 10 minutes before being taken away to our room. The bags arrived shortly after us. -You were never too far from a bar, and the drink selection was great. Unlike a lot of all inclusive resorts, the drinks actually had a kick to them. All of the bartenders were... Read more
from New York City, New York
Submitted on 29-07-2016
We had an amazing 5 days at Secrets. Excellent service and friendly staff made our stay unbelievable. We've previously been to 2 other Secrets resorts - the Vine and Cabo San Jose, both are excellent but this may be out favorite. Food at the Oceana restaurant is exceptional and the service by Tony made every meal a treat The pool are gets a bit crowded but the beach area is very relaxed Note there is some construction going on to the left of the hotel as you are looking at the hotel from the ... Read more
from Laurel Springs, New Jersey
Submitted on 30-07-2016
We have traveled to other Secrets Resorts and absolutely loved them, especially Secrets Silversands. We booked this trip over 6 months in advance. When we first arrived we waited an long time to check in. The woman at check it was not very nice and just rushed us through. When we got to our room, we could not believe the view. It was terrible. We had a direct view of the construction site of a new hotel. We asked if we could move our room, First they said no, then said we will get back to you. ... Read more
from Aurora, Ohio
Submitted on 30-07-2016
My husband and I recently visited Secrets fir our 11th wedding anniversary. We stayed in a preferred club ocean view jr. suite. The experience was wonderful! We booked directly through the resort and it was was so easy. We were picked up in an air conditioned vehicle and taken immediately to the resort. We were greeted with champagne and cold moist towels. We were then shuttled by golf cart to the preferred club lounge for check in. We arrived very early in the morning. Even though our room was ... Read more
from Minor Hill, Tennessee
Submitted on 31-07-2016
First off, I wanted to say thank you to my travel agent, Ruth DeMuth from TripGuy Travel. She always does a fabulous job answering all of my questions and getting everything set up! My mom, sister, and I stayed at Secrets Playa Mujeres for a 4 night girls trip. The resort is absolutely beautiful, and we had a fantastic ocean view room. We stayed in building 3 and did not find the construction to be an issue. The check in process was very quick and we were immediately taken to our room. The beach... Read more
from
Submitted on 02-08-2016
Just be sure to bring your own sunscreen and bug spray! I used what the hotel provided in the room and I'm so burnt and bit up its awful! Our room was gorgeous, we had a room with a little swim out pool. The only problem was that it was facing the construction and often the guys would gawk at me so I didn't choose to use it much. The food was fantastic at the French restaraunt although we did have to wait 45 minutes to be seated when there were multiple tables open. It was that way with every re... Read more
from Floyds Knobs, Indiana, United States
Submitted on 02-08-2016
What a great resort. The staff could not have been more accommodating. The food was great. Beverages freely flowing! Nightly entertainment was great. My only complaint was the bars and pools closed so early.
from Baltimore, Maryland
Submitted on 02-08-2016
We traveled to this resort in late April 2016. We loved Secrets Wild Orchid, Montego Bay, Jamacia so our travel agent recommended this resort. It was the perfect place to celebrate our 35th anniversary. The resort is beautiful. The pools are large and there wasn't an issue getting lounge chairs by the pool or on the beach every day. We traveled with 2 other couples and could always get chairs together. The servers on the beach and around the pool are the best- especially our favorite Blanc... Read more
from Ohio
Submitted on 04-08-2016
Please don't waste your time here - there are so many better places! Bait & Switch: Initially told at purchase we would have a room upgrade, this hotel immediately gave us a run-of-the-house room and told us to get the upgrade we were promised it would cost $400. Room: Our room faced a construction site at which work ran from approximately 8am-8pm. No peace. No quiet. Sales Pitch: There was a constant sales pitch for their "preferred" membership. Every day they called our room about it. Emp... Read more
from chino hills, ca
Submitted on 04-08-2016
Just spent 6 days at this lovely resort. We have stayed at several other Sercets properties, so we knew what to expect. We were not disappointed at all. The grounds were beautiful, the employees were so nice, our suite was fabulous and the spa was nice too. We loved the new tablets in the suites, a very nice touch. We order room service, drinks, and we caught a few spa special too. We thought we were going to have an issue with the golf carts, but we were wrong. We never had to wait long than a ... Read more
from
Submitted on 05-08-2016
We stayed 4 nights. Very nice accomidations, rooms were clean. Had to ask someone where our rooms were. None of the signs were marked for building 4. Beach was nice. Had a couple of great beach days, but it was windy and unsafe to go on the water at the end of the week. Still love the sound of the ocean. Entertainment staff worked very hard at making sure you knew what was going on, where and when. Sylvana, Diana and Louis were great at interacting with us. Louis has been there 2 weeks... Read more
from
Submitted on 06-08-2016
I don't know how anyone could post a bad review about this resort! Everything was perfect! I read lots of reviews before my husband and I chose this Secrets for vacation. Once we arrived we were greeted with a cold towel and champagne, we were able to check right in. Our room was not ready yet because we were early so we went to eat first at seaside grill near the pool. The food was great, we are used to cruise food and I thought it was better than that by far. Our favorites were Bordeau, Himits... Read more
from Bratislava, Slovakia
Submitted on 06-08-2016
My sister-in-law and I went to Secrets Playa Mujeres on July 29, 2016 and spent there 8 days. We booked the run of the house room. Although it took almost 2 hours ,they upgraded us to a room with an pool and ocean view. It was worth waiting :) The room was clean and luxurious. We loved to eat breakfast at the Market Cafe and drink Capuccino at Coco Cafe. The pools and the private beach were within walking distance from our room. The beach was not clean but water was warm and calm. We liked gett... Read more
from Oklahoma City, Oklahoma
Submitted on 07-08-2016
We go on vacation every year to Mexico. We go with a small group of friends and we try new resorts every year typically. So this resort had some really nice features and some not so nice features. Overall I would give it an 8 maybe 8.5 on scale of 10. The food was decent we have had better at other resorts. The Japanese was probably the best and the hibachi here was the best we have had at any of the resorts we have tried. They need to turn on the A/C in these restaurants especially since ... Read more
from
Submitted on 07-08-2016
My wife and I stayed at Secrets Playa Mujeres last summer and decided to return again this year. The resort is still amazing, but there were a few things that could have been better. Let's start with the positives: 1. The ocean/beach area is amazing. The beach is soft white sand and you can walk right into the ocean. The ocean floor is soft sand and there are no rocks (no need for water shoes). It gets deep rather quickly, at about 10-15 yards out I could no longer touch the bottom (I'm 5'1... Read more
from Virginia Beach, Virginia
Submitted on 08-08-2016
Resort is spread out, but it's an easy golf cart ride anywhere or an easy walk. Pool bartenders were the least personable of any resort I've stayed at down there, but they still did their job very well. If we didn't love trying new resorts we would definitely go back and possibly will one day. Your vacation is what you make it. If you go with unreal expectations you will always find something to complain about. If you go to have fun and realize your going to another country and are a guest and h... Read more
from Lenoir City, Tennessee
Submitted on 08-08-2016
My wife and I just returned from SPM where we had our anniversary celebration. This is our second trip to SPM and we are able to contrast one year to the next. Last year was excellent, this year wasok! To start off, our friends who were on their honeymoon had $187 stolen out of his wallet in his pants. Yes, there are signs that state they are not responsible for stolen items and they provide an in room safe but my friend just forgot to put his wallet in there while they went out to the beach. Wh... Read more
from New York City, New York
Submitted on 09-08-2016
Can't say enough good things about this resort. The drink service on the beach was fast and friendly. Room service food was hot and of good quality. The restaurants had small portions but delicious food. I would suggest ordering all of the courses on the menu and it will be enough food for most people. The beach was beautiful and the pool area was fun with lots of activities throughout the day.
from Annville, Pennsylvania
Submitted on 11-08-2016
The resort was very beautiful and we were upgraded to an Ocean View Master Suite. The view was amazing. Food at the restaurants were excellent. The only one we didn't enjoy was dinner at Oceana, otherwise, the other restaurants had a great variety to choose from and the food was prepared to our expectations. We had a special dinner in the Wine Cellar. Hector, our wine concierge and host, informed us that a special dinner was being prepared for us and we had no idea what to expect. But, eve... Read more
from
Submitted on 11-08-2016
We just returned from our Honeymoon at the lovely Secrets Playa Mujeres resort. We could not have asked for a better 8 day vacation. I am still in awe of the amazing staff, beautiful grounds, romantic dinners, delicious food, yummy drinks... I could go on and on. The Room: When booking everything last year, we decided to go with a Junior Swim Out Suit. It wasn't the top of the line room.... actually, not even close. But we didn't mind. We have been to an all-inclusive before (Secrets Maroma Be... Read more
from Deerfield, Illinois, United States
Submitted on 11-08-2016
Selected this new resort after days, weeks, months of researching every destination, every all-inclusive resort, and value. I feel bad I did not write this sooner, and it bothered me that I did not take a moment to write a raving review for this spectacular resort! After checking in, I had no idea where our room was, and as we were escorted past the pool, down some steps, and heading under the pool down a hallway, I knew I was about to be floored! We ended up in this incredible room Preferred... Read more
from long ilsnad
Submitted on 12-08-2016
We were there from August 3 to August 11. We booked the Preferred Club Junior Suite Ocean View. When we arrived we were treated like kings and queens. They gave us all the following. 1. Sparkling wine, fresh flowers and a fruit platter. 2. Romantic breakfast in bed with mimosas. 3. Tension Release Massage for the two of us. 4. Private beachfront dinner for us. 5. we are entitled to complimentary nights at any Secrets Resorts. We were there celebrating my wife"s birthday, my birthday and our we... Read more
from
Submitted on 12-08-2016
My fiancé and I loved this resort! The beach was fabulous and the sand was powdery white! We had a preferred swim out suite with an ocean view! Javier checked us in and he was amazing and got us an upgraded room! And Elvia is the waitress at the beach and she really works hard and goes above and beyond for her guests. The drinks were yummy and not at all watered down. The food was overall really good. Only minor complaint would be to have better air conditioning in the restaurants and have maid... Read more
from Dallas, Texas
Submitted on 15-08-2016
We had a great time at this Secrets location. My fiance spent 5 days here and had a blast! The food was actually pretty good. The staff was always very courteous. We only had a couple of problems however. We had to switch rooms after the first night because our AC wasn't working and the room didn't get below 80 degrees the whole night. The preferred staff was very gracious and allowed us to switch rooms which was actually a better view for us. The pool staff was very nice however MARLENE was the... Read more
from
Submitted on 16-08-2016
This year we tried Secrets Playa Mujeres Resort. It rained a lot but was still great. Spent one night at the end of our stay in a Ocean Front room that was tremendous. Will only go back next time to have that experience again. Food was good, staff was great. We enjoyed the wine tasting evening and especially the sushi restaurant. But we really liked the Lady who welcomed us and helped through out the week. She had a tough job with rain issues. It really rained and some rooms had more water in... Read more
from Niantic, Connecticut
Submitted on 16-08-2016
A bit of a background. I am a travel agent that took 7 people here on my personal vacation. I have been to about 10 resorts in PC and Riviera Maya. We are in our 30's as a group. This place is great, and I'll break down all the details. Check in - They give you a cool towel and some champagne which is always a nice touch. They bring you into a general area where there is a guy with a clip board that comes to you to check you in. You are in order based on when you showed up. The check i... Read more
from Hartford, Connecticut
Submitted on 16-08-2016
This resort was truly exquisite, we just returned from a 5 day stay and highly recommend it. The service and entertainment was amazing. Benito at the bar was awesome and Enrique from the entertainment team as well Dianna and Tanya from the entertainment were great. The cleanliness was on point, everyday the rooms were cleaned and restock as well as prepared for bed. The food was great and the resort was better. One part was under construction but it was not a worry as we had an ocean view over... Read more
from Montreal
Submitted on 17-08-2016
I went to Secrets Playa Mujeres expecting the same quality as the one in Jamaica (St.James) but was a little disapointed because of the quality of food in the à la carte restaurants and the entertainment in the evenings. The bed was also very hard and not very comfortable. Nontheless it was a nice resort, the drinks and service was good but if you wanted the good stuff you had to ask. The buffet in the morning was excellent and the service too. Plenty of chairs near the pools and on the beach.... Read more
from Twinsburg, Ohio
Submitted on 06-09-2016
It IS all it is talked up to be! No complaints, other than the mosquitos. Perhaps spraying more often would help. The beach was raked every day and there was always an abundance of fresh towels there and by the pool. The variety of food was amazing!
from Muskogee, Oklahoma
Submitted on 07-09-2016
Great place overall! Deep white sand beach, no rocks! Great service, very clean! We stayed in ocean front room w/pool, beach access out back of the room! We will definitely return to this hotel! Restaurants are outstanding, make sure to take a collared shirt,long pants and dress shoes for dinners.
from Toronto, Australia
Submitted on 07-09-2016
We have stayed at Secrets The Vine and absolutely loved it. We tried the 5 * Princess Yucatan Adults only resort and after 24 hrs said get us out of here and back to Secrets. This time we are at Secrets Playa Mujeres. Amazing resort, more of a Caribbean feel than the Vine which was high rise in downtown Cancun, but still absolutely amazing. Food is to die for, staff are the most attentive, a big thank you to Marcos ! There's no way anyone cannot be impressed with this place. Some Tips - upgr... Read more
from Lubbock, Texas
Submitted on 08-09-2016
Best trip we have ever had! Love this resort and all of the staff!! The entertainment team is the best, they are all amazing but Luis, Chris, Omar, and Arturo are our favs we love them, the staff is the best part they are all so great!!
from
Submitted on 09-09-2016
My husband and I returned from Secrets Playa Mujeres earlier this week, and overall, had a wonderful time. We had never done the all-inclusive thing, so were very much looking forward to the "unlimited luxury" this resort promised, and for the most part, they delivered. Check-in was seamless in the Preferred Club Lounge, and though we were there well before check-in time at 11am, they got us into our Ocean-front room in building 3, no issues whatsoever. Upon going into our room, I was a litt... Read more
from Saint Cloud, Florida
Submitted on 09-09-2016
Not recommended to any one full surprises they just try you buy prefered club full insects every where mosquitos the room was dirty and the room services take for ever to deliver just water the liquior is like they mix with water .
from Saint Cloud, Florida
Submitted on 09-09-2016
We arrive at the hotel on Wednesday by 4 pm when we arrive at the room the room was not what we bought they suppose to give us ocean view and they not give us .The room was dirty and the room services take for ever the food arrive cold they are insects every where flys in every restaurant all over the food not reconmended to any one is not what you see in pictures at all. Full of construction some rooms facing cunstruction they push you to waist 90 minutes of your time to sell you discount packa... Read more
from Livonia, Michigan
Submitted on 11-09-2016
We had an amazing time. The room in preferred section was amazing and ocean view! You get what you pay for. Those complaining of construction were faced towards the brand new Dreams resort set to be completed December 2016. Big deal - who spends time in their room in Cancun..? Anyway, restaurants were great, staff even better. We were offered, not pushed, the opportunity for the vacation club, we declined and moved on about our day. The pools are to die for, the pool wait service even bet... Read more
from Orlando, Florida
Submitted on 11-09-2016
My husband and I returned from 5 days at this resort and wanted to share our experience. The resort including the grounds, gym, beach and pool were beautiful and well kept. The pool area had plenty of seating and umbrellas. The beach was the best - white powdery sand and beautiful warm water. The service was outstanding at both the pool and the beach. Servers were constantly around with whatever drinks you wanted -they do not serve food or snack which was unfortunate. If you were hungry you had... Read more
from
Submitted on 12-09-2016
We had a swim-out suite which was definitely worth the extra money. Had a wonderful time, made some lovely friends. Great choice of bars and restaurant - favourite being the French and Oceana. The breakfast choices at the buffet were great, as were the lunch options when we ate there. Eric was especially friendly and always smiley. Fabulous poolside bar service from the waitresses (Marlene especially) and bar men (Eduardo and Benito - such friendly people). The entertainments crew were gre... Read more
from
Submitted on 14-09-2016
Me and my Girlfriend stayed here for 7 nights 9/6-9/13and didn't want to leave.. Room and Our swim out suite was amazing and cleaning services were really on point.. The food at this resort was really good.. Our favorite was the Japanese and Italian.. For Lunch and breakfast we went to the Market Cafe where we met our favorite Staff Member Ruben !! He was friendly Fast and very Funny and greeted us with a smile everyday.. The pool and beach was beautiful where the event staff had stuff planned a... Read more
from
Submitted on 15-09-2016
This was our second trip to Secrets, the first being St. James in Montego Bay. Playa Mujeres has the most friendly staff we have ever encountered. The food was very good and the resort is pretty and clean. When calling for a golf cart to take you to another area of the resort, it arrives very quickly. However, we encountered many minuses which helped to negated the pluses. There seems to be a shortage of rafts for use in the pool which causes conflict among the guests. Considering how much it c... Read more
from
Submitted on 15-09-2016
From the time we arrived at our resort until the moment we left, we felt welcome and pampered. Javier checked us in at the Front Desk with friendliness and consideration. We were given an upgrade to swim-up pool room in order to meet our needs. The grounds are beautiful with a huge lovely pool that was a delight to swim in. The room, pool, and the grounds were all very clean and neat. The Cold Strawberry Soup at Oceana restaurant was fantastic. Blanca, pool wait staff, kept us in drinks and took... Read more
from Virginia
Submitted on 15-09-2016
From the moment we arrived until our eight day vacation ended, we were surrounded by a beautiful atmosphere, wonderful service and fabulous food. This is our 4th Secrets resort and we find new wonders and fantastic service every time. Secrets Playa Mujeres has the best chefs, pool area and beach. Each morning we enjoyed a long walk along an undeveloped beach walking along powdery sand and warm waters. The beach has rays/skates that you can see as you walk the shore. Just shuffle your feet whe... Read more
from
Submitted on 16-09-2016
I want to start by saying i would really give this resort a 4.5 star. It is definitely gorgeous. The food is delicious. I don't know what some reviews mean by horrible service. I thought the service was fantastic. I love that the beach is not crowded! Minus .5 star is because of the noise coming from the hotel being built across from our room. We got the pool/ocean view as we requested and payed for but because the Hotel halls are open (sort of like a motel), we could hear the noise in our room ... Read more
from Cleveland, Ohio
Submitted on 18-09-2016
I have a secret to share with Everyone---- Secrets Playa Mujeres is awesome! From the moment you step out of the van until the time you leave, everyone treats you like royalty. We stayed in a Preferred Junior Suite Oceanview room in building 3. We were close to the Sugar Reef bar, both pools, Oceana restaurant, and the beach. It was an ideal spot! Being in the preferred club had many advantages. Gabraela, one concierge, was our angel. I can‚??t thank her enough for the care she gave ... Read more
from Edmonton, Canada
Submitted on 18-09-2016
we got back yesterday and we would go back right back. We live this resort.Rooms are clean,beach, is beautiful and very peaceful, it is perfect.By the pool , it is a lot of chairs available.Food is great and so good.Coffee shop, they make good coffee.We enjoy it every morning and afternoon we had frozen drink.I have to mention a great staff who work so hard and always have a smile on their faces.We had our room in building 4 with an amazing view of pool and sea.I love it!!! We came with our ... Read more
from West Palm Beach, Florida
Submitted on 18-09-2016
Magnificent stay. I came here solo for my birthday and for the Mexico Independence Day festivities. The entertainment staff puts on a great show and fun activities. I stayed in a Ocean View Junior Suite, but I soon realized that every room has an ocean view. I was in building 4, with the view of the entire pool area and off in the distance I could see the ocean. No biggie. I just know next time I will get a Run of the House room. My room was really nice, clean, and the bed was extremely comforta... Read more
from
Submitted on 18-09-2016
Me and my wife stayed at Secrets Playa Mujeres from 9/1 - 9/6. This was our first all inclusive resort stay. We rented a car and drove the 25min ride ourselves from the airport. As we arrived we were greeted by resort staff that promptly unloaded our bags and helped us check in. We had reserved a jr suite ocean view room. The room was beautiful, clean and the view of the ocean and resort were breath taking. It took a little time for our bags to make it to our room but no biggie. Our first stop ... Read more
from Minneapolis
Submitted on 19-09-2016
I would rate the experience at Secretes Playa Mujeres right up there with our experience with the Excellence that is right down the beach. The Excellence had set the bar for our all-inclusive experience and Secrets matched it. The resort has only been open about 18 months so everything is new. The layout is very unique with lots of natural landscaping in the property. They have these winding trails through these gardens that you take, via chauffeured golf carts, from the room area to the mor... Read more
from Minneapolis, Minnesota
Submitted on 21-09-2016
We traveled as a group of four for a girls trip over the Mexican Independence Day Holiday. We were greeted with a cool glass of champagne upon our arrival, and waited about 15 minutes to check in. We were given some run around about getting two rooms near each other but eventually overcame our "run of the house booking" and got two rooms next to each other in building 2. We received swim out rooms overlooking the construction. Our rooms were adjoining, with two double beds in each (no one cou... Read more
from
Submitted on 22-09-2016
I like to vacation at all adult resorts and this one is well worth staying at if you get a chance. The area sits in a very wooded area and is very quite and peaceful. I can't think of anything that I was unhappy with during my stay.
from Saint Louis, Missouri
Submitted on 22-09-2016
My husband & I arrived Friday afternoon 16/09/16 & stayed until 21/09/16 in 4307, a junior suite, ocean view. From the moment we arrived it was great. The resort is about 30 min. ride from the airport. Which I enjoyed for a scenic drive & the resort is fairly secluded compared to most in the hotel zone. The staff greeted us immediately with cool towels, cookies, champagne. They "welcomed us home" in an inviting, friendly atmosphere. Our flight was early so we had a while until check-in, they pr... Read more
from
Submitted on 22-09-2016
We have been traveling to Mexico for about 10 years. First time we took our extended family and after that we traveled with 2 other couples. We have stayed at AM resorts all those years. First to the Dreams in Puerto Vallarta (great experience ) then Dreams in Cancun and Secrets in Puerto Vallarta. We always upgraded to the preferred club and were always treated very well,so we did not hesitate to book our week to Secrets Playa Mujeres this year. I only gave this preamble to point out that w... Read more
from Alliance, Ohio
Submitted on 22-09-2016
From check in with Ximena to check out everything was great! Loved this resort. Have stayed in many AMResorts previously. This beach is outstanding! Our room was very clean, comfortable & spacious. Our maidservice was impeccable, provided by Mayda. Our mini bar was stocked daily. We ate at the market buffet, the italian, asian, french, seafood & steakhouse. Our fave was the french, Bordeaux. We had roomservice our first night which was also great. Omar & Luis entertained us. Those guys are aweso... Read more
from Amelia, Ohio
Submitted on 25-09-2016
My husband and I just got back last night from Cancun, (September 18-24) We could not have asked for a better place to stay. The resort was beautiful and the staff was amazing! We met Marlene (poolside waitress next to barefoot grill) and she was such an awesome waitress, let's just say our drinks were never empty...if you go definitely request/find her! The daily entertainment team was also wonderful, Louis and Tonya plus the others were wonderful to have in the pool! The nightly shows were awe... Read more
from
Submitted on 25-09-2016
We had a preferred master suite with an ocean view. The preferred suite advertises that there is an enhanced bar in the room. What we had was three miniature bottles of liquor, one tequila, one Jack Daniels and one rum. At Sandals and Excellence (in its preferred rooms), they bring the 1000 cl bottles of what you are drinking. I think their advertising is misleading. Otherwise, our suite was fine. The food is not as good as it is at Excellence. No lobster to be seen on the property. Some ... Read more
from Atlanta, Georgia
Submitted on 25-09-2016
What a mistake staying at this resort. If you are looking for little personal service than this is your resort. The staff is friendly but are unable to provide excellent service. The preferred club rooms are nice but you will not get an extra service from the staff. Very disappointing from the moment we walked into the resort. We stayed 6 nights at the resort and that will be our last night ever staying at a secrets resort. Save your money and stay at the excellence down the street if you are ... Read more
from
Submitted on 25-09-2016
My husband and I decided to give this resort a try based on other reviews that we read on Trip Advisor. First, the resort itself is beautiful. The beaches are kept in immaculate shape, and are some of the cleanest I've come across in my travels. The pool area itself is massive, and the requisite swim up bars are pretty much what you would expect. We up graded to the Preferred Club and are glad that we did. We booked an Ocean View Junior Suite, and the room was massive. The view was breathtak... Read more
from Curacao
Submitted on 25-09-2016
Took my mom on her first ever out of the country experience in May. We really had an amazing time, and can't think of anything negative to say. We stayed in building two during the construction and was not bothered by it at all. The rooms were beautiful, restaurants amazing, and entertainment good. The beach was really beautiful with white powdery sand. The entertainment team is absolutely amazing and kept us having fun all day, but weren't too pushy if you just wanted to relax. I have been to s... Read more
from Dunwoody, Georgia, United States
Submitted on 27-09-2016
I had an excellent week at Secrets Playa Mujeres!!! For my Birthday we dined in the wine cellar for the second time and it was nothing short of amazing. Gerardo Garcia our Social Media Coordinator / Econcierge arranged a wonderful birthday event with a violinists, special dinner menu, excellent service and introduction to the cooking staff at Bordeaux. WOW!!! The evening was beyond anything I imagined for my birthday and a truly amazing experience. Thank you to everyone who had a part in making ... Read more
from Chicago, Illinois
Submitted on 27-09-2016
Pros: rooms clean, staff very friendly and accommodating. Food was good, room service fast. Pool/beach area nice! Best part of it all is it's Nooooo KIDS! Cons: they're working in this resort and building more resorts all around it. If you want pure pefection and don't like to color outside the lines this may be a little irritating. If you know how to have one junky room and four clean ones then you should go. Especially if you're familiar with Dreams or its sister resorts. Presidential packag... Read more
from Hamilton, Canada
Submitted on 28-09-2016
My husband and I stayed at Secrets Playa Mujeres for our honeymoon and were so happy with everything. The room was immaculately clean and comfortable. Housekeeping was very prompt when called and routinely left the room in perfect condition. Turn down service every night was also a nice bonus! The resort itself was very well-kept and clean. Pool staff was constantly maintaining the area and pool area servers always made sure we had everything we needed (special mention to Sheryl and Alex who w... Read more
from Austin, Texas
Submitted on 28-09-2016
We had high hopes based on some of the reviews, but was disappointed from the get go with this resort. They are not truly ready for guest expecting a 5-star resort and experience. At check-in we did not get the room type that we reserved, but tried to make the best of it that day. After experiencing poor service & drinks at the pool, dirty bathrooms, and bad food, we returned to our room to find we had no hot water. At that point, I went to the front to attempt to fix the problem. They were less... Read more
from
Submitted on 10-10-2016
Just arrived yesterday, so far so good..... This place is larger than I thought and more spread out but beautiful. Our room (3515) has a great pool and ocean view. Unfortunately we will have to change rooms mid week (my own fault) so I'll update that later.The pool area is very nice and clean. So far no problems getting chairs or umbrellas. Beach is beautiful, water is calm a very small amount of seaweed but doesn't imped swimming or snorkeling. Took a kayak lesson today, a first for me, lead ... Read more
from
Submitted on 10-10-2016
We are part of a large business trip of about 150 people. Our own personal group was 8-10 people. They told us our rooms wouldn't be available till 3pm. We arrived at noon-ish and immediately got checked into our rooms. I found the staff very friendly and helpful. The pool area was amazing. Restaurants were all very good! The breakfast buffet gave a very wide selection of foods to choose from. We had the barefoot grill a couple times for lunch and the cheeseburgers were to die for!! The Boardeau... Read more
from Indianapolis, Indiana
Submitted on 10-10-2016
This resort was wonderful. Service was fabulous! Thank you to Nilma, Erique Correra but many many thanks to Tanya who did the poolside activities. We were there for 7 days and it was one of the best vacations ever!
from Shawnee, Kansas
Submitted on 10-10-2016
We loved the resort! Service was outstanding. Spa definitely worth going and I'd recommend trying the hydro therapy circuit. If you like golf, you will enjoy seeing the friendly crocodile, Coco. (Get your picture taken with the croc). Portafino was a restaurant favorite as well as the coffee shop where you could get coffee, espresso, frozen coffee drinks. Also enjoyed eating dinner poolside under a gazebo at Seaside Cafe. The beach was so pleasant along with outstanding beverage service daily... Read more
from Washington Township, New Jersey
Submitted on 11-10-2016
We stayed Thursday September 29 ‚?? Sunday October 2, 2016. Day 1: We arrived on property approximately 11:00am, our Junior Suite King Swim Out was not yet ready; the check in process was fairly quick and easy. We received a letter and were told we had to go to VIP Services, while there we were asked to attend the Breakfast for the Tour of the Preferred Club, which we did not accept. We then took the golf cart over to the room/restaurant area, had a nice breakfast at the Buffet. We went back t... Read more
from Greensboro, North Carolina, United States
Submitted on 12-10-2016
This resort was absolutely perfect! I chose this resort at the last minute, because we were originally scheduled to go to Jamaica, but Hurricane Matthew rerouted us to Cancun. I am so glad I chose Secrets! The service was absolutely top notch. Anytime we needed anything, the staff was always fast and available. The grounds are STUNNING and pristine. The food was absolutely delicious. We never had to wait to be seated at the restaurants. My favorite was Portofino for dinner and the Coco Cafe for ... Read more
from Joinville, SC
Submitted on 12-10-2016
Very nice and brand new Hotel, friendly staff, wonderful beach‚?¶ The restaurants there are very good. The swimming pool is gorgeous‚?¶ I really recommend. Have nice trips around. Rooms are very clean, with nice view‚?¶ Very romantic place...
from Dallas, Texas
Submitted on 13-10-2016
We traveled Sept 12th thru 22nd 2016. We have stayed at multiple all-inclusive resorts up and down the Riviera Maya. The service here was the best we've experienced. It was pouring rain when we arrived, and the lobby was a bit busy but they did meet us at the Transfer vehicle with warm towels and a glass of champagne! The lobby was not much to speak of but the check-in was quick (15-20 min) considering all the people that arrived when we did. We were then taken by Golf cart shuttle down the hil... Read more
from
Submitted on 13-10-2016
We stayed at secrets playa mujeres October 2nd-7th. We had originally chosen a ocean view room but decided to upgrade to preferred ocean front. Room 3525, it was absolutely gorgeous with a jacuzzi tub on the balcony. I couldn't imagine a better view. I read a lot of bad reviews about numerous things and was honestly nervous for the trip. This place blew our expectations out of the water. The construction, which is very visible, was never once a problem day or night. You really only see it on y... Read more
from
Submitted on 14-10-2016
This was a wonderful resort. The only fault for me was the time it took for room service (for just coffee it was 45 mins) and the open air lunch cafe. The food was delicious, but took far too long for a quick lunch option. Service around the pool, at the restaurants, buffets, sports bar was outstanding! I definitely felt pampered! The rooms were lovely, clean, and with no bugs anywhere! I would not hesitate to come back to this resort or recommend it to friends and family!
from Saint Louis, Missouri
Submitted on 17-10-2016
I have stayed at about a half dozen all inclusives in the Cancun area. Some were Iberostar's and Riu's. I have stayed at two Secret's, Secret Playa Mujeres and Secret Moroma. I have to say the service at these resorts are noticeably above other all-inclusives. In staying at the Playa Mujeres we found the service to be excellent. Some resorts forget to make up your room or if they do they forget towels or to restock the bar. At Secrets Mujeres it was all done daily by Gloria. We had great... Read more
from Mogadore
Submitted on 17-10-2016
Couldn't ask for anything more. Can't wait to go back. At the pool bar Benito will take good care of you. Food was exceptional. Found something I liked at all the restaurants. The Japanese one was the best. Angel is very entertaining as a hibachi chef.
from La Mirada
Submitted on 18-10-2016
Best trip ever!! Had a great time! The people were great! The resort was super clean, food was excellent! Staff was amazing and the shows were fun to attend! this was my second time visiting and will visit again!!
from Navarre, Florida, United States
Submitted on 18-10-2016
Stayed here 9/28/16-10/5/16. It was the best vacation I've ever had! It is a beautiful resort where customer service is great. There is fine dining always or you can pig out at the Co Co'S Buffet. The pool is awesome, met great people from all over the world, service great, drinks were great, and room was great. I did have a construction side room but, really, I was hardly ever in the room. I never heard any construction noise. Secrets Playa Mujeres has made me forget about the Florida Panhandle... Read more
from
Submitted on 18-10-2016
Paid $$$$$$ for rehearsal dinner; 1/3 of wedding party got food poisoning including bride & groom from dinner; on top of paying for bad food; had to pay $300 per guest for doctor visit on wedding day. Also; resort is not safe for elderly wedding relatives; great grandfather slipped into water feature due to low visibility and lack of barriers;we were told there would be shower bars for stability; weren't any. Wedding was postponed for a few hours; a few guests weren't able to stay for reception;... Read more
from Sydney
Submitted on 19-10-2016
Just finished at secrets with 9 holes of golf after 4 night stay. I can't fault the venue service food etc outstanding, clean and lovely warm feel about the place. Only thing we were cranky about was the tactics to get you involved in the ultimate vacation club. it wasn't for us and we spent 4 hours being told about it. it may suit you but not us so once that was out of the way we loved the experience of secrets. Cheers from Aus.BTW Our golf hero Greg Norman's course is great just stay on the f... Read more
from
Submitted on 20-10-2016
We are 4 days into our 7 day stay and still cannot figure out why this resort is rated 5 stars compared to other resorts we have stayed at previously. So let's just start with the positives: the facility is very nice and well maintained, the staff is nice (but some language barriers) and the beach is great. This resort was rated 5 stars and we can't figure out why. Before getting into some of the problems that we have experienced, let me say that if you want a Carnival cruise on land, this i... Read more
from Illinois, United States
Submitted on 20-10-2016
We just returned from nights at the Secrets Playa Mujeres. Overall, the service was outstanding, the food was excellent and there was plenty to keep you busy or there was a nice beach and pool to chill. Chris, Diana, Luis from the entertainment team were very helpful. Monica, the tennis pro, was very helpful on the court. The beach had some seaweed but it was cleaned often. Drinks were great. Maybe it took an extra one or two to do the trick but nothing to fret. Grey Goose all week along with o... Read more
from Modesto, California
Submitted on 21-10-2016
Just wondering/hoping any of you could share some pictures of the Dreams resort next door. We are supposed to go the end of December, and are worried about the opening being delayed. Any information would be appreciated.
from Salt Lake City, Utah
Submitted on 21-10-2016
Secrets Playa Mujeres was a beautiful resort in a great location! The rooms were beautiful and very clean. The restaurants were very good! We were there for our daughters wedding and the wedding coordinator did a great job! Everything was perfect!
from
Submitted on 24-10-2016
I've just checked out after 2 weeks at this resort. Overall we had a great time and would say the whole experience was excellent. Like many others I was worried about the building work in the next resort, however from our ocean view room, block 3. It could not been seen. I'm not sure where the building works can be seen or heard from (perhaps the most basic rooms?) as during the 2 week stay, I must admit I completely forgot about my previous concerns. There is absolutely no sight or sound from... Read more
from Golden, Colorado
Submitted on 24-10-2016
We went here for our honeymoon. It was an awesome place. Food and drink selection is great and the staff is very helpful and friendly. The pool is also nice even though sometimes hard to find a good seat. Beware when you check in they will tell you there is a welcome brunch and tour-but really its a sales pitch for a membership that lasts about an hour in a half. Even when I repetitively said No i will not be purchasing this membership they insisted they keep trying to sell me on it. I found thi... Read more
from Richmond, Virginia
Submitted on 25-10-2016
After we booked we read the menu and were worried we might not care for the food but after trying it we were 100% sold. Everything was top notch. I can't wait to go back! There truly was no down side to my experience here. The staff is awesome. The food is awesome. The views are awesome. The only negative things were minor. We paid extra for the swim out room. The water was too cold to really make good use of this so I would skip that. A cab ride into town and back is going to run you $50. Find ... Read more
from St Louis
Submitted on 26-10-2016
My husband and I stayed last week for four nights (October 2016). We wanted to get away and relax and celebrate my BIG birthday!!! We relaxed by the pool overlooking the ocean. Get up early and grab your chairs. It was Absolutely beautiful. The last day we enjoyed a Beach Cabana down on the beach and swam in the ocean. This was amazing!!! Service for drinks all day was great. Breakfast and Lunch buffet great. We did overeat of course. Oceania great! Italian not so good. If you want to eat at ... Read more
from
Submitted on 26-10-2016
Grounds, pool and rooms are really nice and well maintained. But honestly the restaurants, service and attitude of the hotel is more like a Carnival cruise. So yes this is a very nice mid level resort... But if you are expecting a 5 star resort you will be much happier with a chain like Paradisus or the like. I was a little disappointing...
from Houston, Texas
Submitted on 27-10-2016
Overall this resort is 5 Stars and represents the Secrets Brand well. This was at least our 15th+ or so stay at an AI in the area. We traveled as a couple in our late 30s with friends. We arrived Monday around 12pm to the resort. We were not expecting our room that early as we are aware that check in time isn‚??t until 3pm. However they had our rooms ready which was a pleasant surprise. We booked Run of the House Rooms and were assigned the #2 Building - Room 2139 which we knew was close to th... Read more
from
Submitted on 27-10-2016
We have been to many Secrets. Loved loved this one! For one the weather was absolutely beautiful for this time of year, food was good not over the top but good...buffet in am & lunch was great. Seaside grill turns into a steak house in evening I recommend getting the picana which is their filet it's very tender & the apps there are fantastic...French restaurant was also good do try the French onion soup was really neat how they prepared it. Italian rest & Oceana were good too...not a whole lot t... Read more
from Petersburg,Il USA
Submitted on 28-10-2016
This resort had been recommended by our travel represenative, and we could not have been happier. Upon arrival to the lush beautiful grounds, greeted by staff members bringing cool towels and drinks to our check in process. Rooms had a beautiful full front ocean view that was spectacular. The meals were all good, our favorites, the french and Italian, the main buffet was very good also. Casual wear was expected for dinners at all the restaurants. One of our biggest things at this resort has... Read more
from
Submitted on 29-10-2016
The hotel was gorgeous and the staff was always very professional and helpful. It's VERY worth it to upgrade to the preferred ocean view rooms, changes the whole feel of the vacation. The restaurants were all great, drinks were all strong, and sun/breeze/beach were all beautiful. Never felt packed or crowded.
from st louis
Submitted on 30-10-2016
My husband and I traveled with my sister and brother-in-law October 16 thru the 20, 2016 to celebrate our 34th wedding anniversary. This resort is just two years old and an adults only style resort. The resort is designed with a wonderful 5 acre greenscape separating the main lobby and deluxe restaurants from the beach area and rooms, as well as a few of the other restaurants and bars. Really liked the design and cleanliness of the resort. There are golf cart type transports that are at yo... Read more
from
Submitted on 01-11-2016
We have been to about 5 different All inclusive resorts in Mexico. We really enjoyed Secrets Playa Mujeres. The staff is excellent. The food is wonderful. We enjoyed every meal that we had there. The entertainment staff is very nice- especially Diana. She stands out among all, but everyone was very welcoming and many of them stopped to introduce themselves. They all seem to really enjoy their jobs. My favorite restaurants are the French and Italian. The food was always presented beautifu... Read more
from Lincoln, Nebraska
Submitted on 02-11-2016
This is my 5th trip to an all inclusive resort, and my 2nd time at an adults only resort. My husband and I came here for a getaway. We enjoyed the atmosphere, the room was awesome, the food was wonderful, the staff was great, and the drinks were excellent. We liked that the rooms were separate from most of the restaurants during the evenings. We caught two shows which were great. Check in and check out were quick. I truly have nothing negative to say about this resort (and I am a picky perso... Read more
from Buffalo, New York
Submitted on 02-11-2016
This was our 3rd visit to Secrets Playa Mujeres and it was once again OUTSTANDING. I have to say that the exceptional service starts at the top and goes all the way down. I have contacted and personally met the GM Ricardo Bavaro. He has always made sure that we are well looked after during our stay, so I must first just say a huge thanks from everyone in our group. I was also in contact with many just under Mr. Bavaro and they also made sure our stay was over the top. From Annett Ortiz... Read more
from Burton, Michigan
Submitted on 02-11-2016
Absolutely a great vacation!!!. From the minute we arrived till the last step off the property , we were in Heaven on Earth. Can't say one negative thing about our experience. We had the best, best time and everything was first class all the way. Staff could not do enough for you. Food and drinks were great.... Can't wait to have another Secrets vacation!!
from Long Beach Island, New Jersey
Submitted on 04-11-2016
Alfonso Cervante of the Portofino Restaurant at Secrets was the best ever. He helped us decide on our meal by explaining how the food was prepared and offered substitutions if we wanted. The food was fabulous and relaxed. Thank you. We will be back
from Louisville, Kentucky
Submitted on 05-11-2016
This was our 1st visit to a Secrets property after staying at Zoetry properties multiple times. The property was beautiful with carefully manicured grounds and an amazing pool. Even with 400+ rooms, there was always room at either the pool or on the beach and there was never a need for reservations at any of the wonderful restaurants. The staff was very nice and willing to help with any request. Hector, the sommelier was incredible! He helped us select the right restaurant for particular wi... Read more
from Indianapolis, Indiana
Submitted on 06-11-2016
I'm going to recommend this hotel to stay at while vacationing in CanCun, great option, beautiful place. Just DON'T be discouraged by people at check in when you arrive. ULISES, CARLOS, YAZMIN and another lady whose name I didn't catch have no customer service skills at all! They don't offer you any upgrades, they don't ask you anything about the hotel or how your stay was at check out. Nothing. Just wanted to give you heads up so you don't expect too much from them. Sad, since they are the imag... Read more
from South Bend, Indiana
Submitted on 07-11-2016
What a fantastic resort. The staff was extremely friendly and courteous (especially Pollo at the pool bar). The food was unbelievable as we visited almost all of the restaurants and the french restaurant, Bordeaux a couple of times. The rooms were very nice and had everything you needed and if not just ask at the front desk. This is a resort one goes to in order to relax! If you go to Mexico thinking of doing a lot of excursions do not come here you will not be happy. Due to the resort's locatio... Read more
from Port Coquitlam
Submitted on 07-11-2016
We went here for our 30th wedding anniversary and thoroughly enjoyed it. From the sparkling wine reception, the well appointed room and amenities to the dining and events this place was awesome! The entertainment team was fantastic and Kenia was a standout. Bubbly, helpful and fun!
from Cancun, Mexico
Submitted on 10-11-2016
This resort is second to none! Great staff, wonderful service, everyone is helpful, smiling and always willing to try their best to make your stay an amazing one! Susie - pool bar service was a sweetheart and made our stay even that much better! She was so attentitive, and I swear my glass was never empty. Our room was beautiful, great view and quiet. The room service staff were very accommodating and even brought us something that wasn't on the menu! The pool concerige Adiel was also really gre... Read more
from PA
Submitted on 10-11-2016
This is our second Secrets we have been to the first being Capri. This resort is beautiful, sparkling pools, beautiful clean grounds and a unique set up. The rooms are spacious, beds very comfortable. We chose this place upon a referral from a friend. The food is very good, They have a breakfast and lunch buffet which to me were the typical buffets. I preferred to eat lunch at the the restaurants(three restaurants serve lunch). You do not need reservations for dinner which is great, no pressure,... Read more
from Kingston, Massachusetts
Submitted on 10-11-2016
Stayed a week at this awesome resort. October 29-Nov 5 2016. Loved it!!! Nice, relaxing and fun!. We have stayed at other Secrets in Mexico and will be returning to this one again. We were here for the day of the dead celebration and it was awesome. I loved it!! I want to go back next year the same time. Food was great and the Entertainment team was AWESOME. Loved and Miss all of them. Diana, Chris, Luis, Victor, Enrique, Kenia, Aturo, and Tania. They all were all always Pleasant and Pro... Read more
from Union City, New Jersey
Submitted on 10-11-2016
Well my wife and I and another couple stayed here for 6 days 7 nights to start off everything looked great but as the stay went on we noticed that the food is sub par compared to other resorts we stayed at in Mexico. Also the drinks at the bar did not taste like top shelf liquor it is as if they put watered down vodka into there premium bottles. I can say this because I bought a bottle of kettle one from the duty free and they did not taste the same or give same effect. The food was lacking i... Read more
from MA.
Submitted on 10-11-2016
My wife and I stayed at Secrets Playa Mujeres from 10-29-16 to 11-5-16. We have been to Mexico over 20 times and this resort was one of our favorites. Found the food, alcohol aND entertainment to be excellent. Never waited at any of the restaurants. Stayed in a preference club ocean view Jr suite. Room was very nice and has all the amenities you could ask for. I read the recent review about Chris of the entertainment team being inappropriate. Chris was an absolute pleasure to be around. We got... Read more
from Philadelphia, Pennsylvania
Submitted on 14-11-2016
We visited Secrets for a long weekend (Wednesday-Sunday) and enjoyed every single minute! Everything about the weekend was what we were hoping for, and some of it even exceeded our expectations! The room was spacious, clean, and had two hot tubs (one inside and one on the balcony). The beds were very comfortable too! I love to sink into a comfy bed after a day in the sun! The restaurants were never over crowded, and we ate at all different times of day. There are some great choices in re... Read more
from Laredo
Submitted on 14-11-2016
Great resort - staff is exceptional. Pool area is huge with many different areas to enjoy. Restaurant options were varied and the food was excellent. Loved the golf carts to get guests around the resort
from Indianapolis, Indiana
Submitted on 14-11-2016
We have just returned from a 5 night 6 day stay at Secrets Play Mujeres. Having stayed multiple times with Secrets (Maroma Beach twice and The Vine once) we had a pretty good idea of the level of attention but nothing could prepare us for what the staff of Secrets Playa Mujeres was about to do. Our travel experience to a few of the Secrets Resorts and multiple visits to a few of the Excellence Resorts, we get asked ‚??what is the best?‚?? This has previously been a difficult question to answe... Read more
from Hamburg, Michigan
Submitted on 15-11-2016
Having stayed at many all-inclusive resorts, Secrets really stands out above the rest. We were here for my husband's birthday and the staff greeted us with flowers, songs, champagne--a truly nice touch!
from
Submitted on 15-11-2016
My husband and I stayed here for our honeymoon and we really enjoyed our time. The resort was beautiful and the service was great, across the board. The fact that the beach and the pool are only 100 feet away from eachother makes for a relaxing and truly convenient vacation! When hanging out on the beach, the "bali beds" were a huge plus for us- neither one of us likes to get fried in the sun so having a place to relax, feel the warm breeze, still have a view of the ocean and dodge any brief rai... Read more
from Austin, Texas
Submitted on 18-11-2016
Thank you for the wonderful stay. We had a great time celebrating our 20th anniversary. Musme did a wonderful job helping us resolve a couple of early concerns. The room was very clean and beautiful each night. We enjoyed our spa treatments. And Alex Loranzo and Laura did excellent jobs serving us down at the beach (our daily spot in the preferred cabanas). I could continue with the praise for your entire restaurant staff... every meal experience was excellent. You made our stay a great on... Read more
from
Submitted on 19-11-2016
We had a wonderful room on the 4th floor with amazing views of the pool area, beach area and Caribbean Sea. The facilities were spotless and beautifully maintained. The staff was excellent and extremely accommodating. Our favorite associate was a staff member named Jesus. He was warm and friendly and went out of his way to help us. The restaurants were great and the food delicious.
from
Submitted on 19-11-2016
From the moment our group got off the non-stop transfer bus we received the very best service. I am a travel agent and visit many Secret resorts and the stay at Secrets Playa Mujeres was one of the best from any resort I have stayed at. Check-in was a breeze, our rooms were amazing, food was superb and the grounds were very clean. Special THANK YOU to Hector for a very delightful wine pairing experience. Our group absolutely loved every minute of it. The service at Secrets Playa Mujeres i... Read more
from Beaverton
Submitted on 19-11-2016
Property was very well maintained and appointed with all facilities and amenities one would expect from an upscale all-inclusive resort. Excellent food and attentive staff, especially Roger the porter. First rate golf course access.
from napa, United States
Submitted on 19-11-2016
After hurried through check-in and time share speech at the airport with Secrets, we found no casual restaurant open on Saturday night after checking in at 6 p.m. Everything is formal...not resort casual so we are waiting on room service. No directions on resort or room functionality from the bell staff. Bad on Fox Travel! Great airport transfer but you are at the end of northern line from Cancun. Stay tuned.
from Ky.
Submitted on 21-11-2016
This was our second stay at SPM. Our first was the first month the resort was open and we had a great time and really enjoyed everything about it! We brought friends with us this time. We are Unlimited Vacation Club members and were excited to show this AM resorts property to our friends. We all agreed that the property is beautiful! As for the club benefits,we did not receive an upgrade as touted by the sales people. Our friends were not impressed with our treatment as members. Not interested i... Read more
from Delran, New Jersey
Submitted on 22-11-2016
My wife and I stayed for 6 nights and for the first 4 nights our stay was incredible. VERY CLEAN!!!! Even watching the staff cleaning consistently the seaweed from the beaches, cleaning not only around the bushes but actually inside the bushes. I don't think we even saw an ant on the ground. The restaurants were excellent however the management felt it was more important to close the Mexican restaurant 2 nights in a row, so they could accommodate a travel organization. We were very disappointed ... Read more
from Lancaster, Pennsylvania
Submitted on 22-11-2016
My friend and I recently stayed at Secrets Playa Mujeres in Mexico for a short vacation. Our trip was planned by Dream Makers Vacation Services. They provided excellent service and were very helpful in making all the arrangements for our vacation. They have extensive knowledge about many different properties in Mexico so finding the right resort for us was super easy! Secrets Playa Mujeres is an adult-only, all-inclusive resort located 30-40 minutes (depending on traffic) away from the airport i... Read more
from gottago48
Submitted on 23-11-2016
Traveled with my husband for five nights at secrets. Room was very nice overlooking the pool. top shelf drinks everywhere. Grey goose. Jonny walker black. Etc food is really amazing didn't have one bad meal. You don't need to make reservations just show up at the restaurant of your choice. Beach was really nice they had a bar they had swings around it. Waiter service waitress service at the beach where you sat. Never a shortage of chairs at the pool or the beach. The beach did have a lot of s... Read more
from Atlanta
Submitted on 24-11-2016
We can't say enough about this beautiful resort! This is our fourth visit since they opened in November of 2014, and it only gets better. The view of the beach from the pool is gorgeous, and the beach itself is beautiful also. The food is fabulous and the staff go out of their way to make sure your vacation is spectacular. A big thanks to Andrea Scherrer, Preferred Club, Alex and Oscar, pool concierge, Marcella and Blanca who made sure we were never without a drink at the pool. A special th... Read more
from Naples, Florida, United States
Submitted on 27-11-2016
I was skeptical about doing an all inclusive. Thought it would be bad food and cheap booze. Wow, was I wrong. The staff was absolutely amazing. Service oriented completely. The restaurants included Italian, French, Japanese, a steak house and a seafood place. All were exceptional. There were others I just ran out of time to get to them all. The room was beautiful and the staff around the bar could not do enough. I drink vodka and it was grey goose. Go, do not hesitate. you will love it!!!
from Edmonton, Canada
Submitted on 28-11-2016
The overall resort is great, only 2 years old and very modern. The staff were very attentive and friendly. I would like to acknowledge some specific staff that helped make the trip extra special. Victor Flores, Kenya and Diana in the entertainment group, Alex Lozano pool concierge, Joanna and Blanca pool servers, Ramon ocean swing bartender and Thomas in Oceana Restaurant. Rooms were great, we did the preferred Club swim out but never used the swim out feature, water was pretty cold. The foo... Read more
from
Submitted on 29-11-2016
If you need a break and need to relax, this place is for you. The 8 restaurant are great. We did not get a chance to try them all but The Patio and Portofino were our favorites. We did have dinner by the ocean and the food was just excellent. Cocktails were amazing, and a bloody Mary in the morning was absolutely compulsory . If you are going to explore outside the resort I would suggest to rent a car( because of the scary wildlife) We explored outside and it got quite dark early and because th... Read more
from Raleigh, North Carolina
Submitted on 29-11-2016
I feel like this sounds very negative overall as a review. The place was overall beautiful, and we have a good time. It is hard when you had a resort owned by the same people and had a better experience. I am leaving it because if anyone is torn between the two resorts, I would recommend Maroma beach of Playa Mujeres. There is a 6-month gap between our two stays so it is still pretty fresh on my mind. SPM resort wasn't horrible, it just was different than our experience at Maroma. The differenc... Read more
from Ontario
Submitted on 29-11-2016
Six of us went on a group birthday trip. It was highly recommended by a friend, and she was right! Check in smooth and if you have to wait 5 minutes, there is a comfortable place to sit and you'll get a glass of champagne. Enrique - not sure of his title - knew bout the birthdays and made every effort to make this a special stay for us. He visited us every night at dinner, inquired about our day, arranged for a birthday cake every single night. In fact one night he told us he had asked the kit... Read more