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Hotel Riu Plaza - Guadalajara

Guadalajara, Jalisco, Mexico (GDL)

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Based on 761 reviews
The Hotel Riu Plaza Guadalajara is located in the most privileged area in the city of Guadalajara, just a mile away of the Gran Plaza Fashion Mall and
Room & Rates
Deluxe Superior King - Hotel Riu Plaza - Guadalajara - 1

Deluxe Superior King

Bedding - 1 king bed
Entertainment - Free Wi-Fi, multimedia connections and satellite TV 
Food & Drink - coffee/tea maker, mini bar and room service
Bathroom - Private bathroom, bath products, special make-up mirror, hair dryer, iron/ironing board and a shower/tub combination
Practical - Safe, desk, and phone
Comfort - sitting area w/ arm chair, air conditioning and daily housekeeping
Non-Smoking
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Deluxe Superior Double - Hotel Riu Plaza - Guadalajara - 2

Deluxe Superior Double

Bedding - 2 double beds
Entertainment - Free Wi-Fi, multimedia connections and satellite TV 
Food & Drink - coffee/tea maker, mini bar and room service
Bathroom - Private bathroom, bath products, special make-up mirror, hair dryer, iron/ironing board and a shower/tub combination
Practical - Safe, desk, and phone
Comfort - sitting area w/ arm chair, air conditioning and daily housekeeping
Non-Smoking
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Deluxe Family King - Hotel Riu Plaza - Guadalajara - 3

Deluxe Family King

Bedding - 1 king bed
Entertainment - Free Wi-Fi, multimedia connections and satellite TV 
Food & Drink - coffee/tea maker, mini bar and room service
Bathroom - Private bathroom, bath products, special make-up mirror, hair dryer, iron/ironing board and a shower/tub combination
Practical - Safe, desk, and phone
Comfort - sitting area w/ arm chair, air conditioning and daily housekeeping
Non-Smoking
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Deluxe Family Double - Hotel Riu Plaza - Guadalajara - 4

Deluxe Family Double

Bedding - 2 double beds
Entertainment - Free Wi-Fi, multimedia connections and satellite TV 
Food & Drink - coffee/tea maker, mini bar and room service
Bathroom - Private bathroom, bath products, special make-up mirror, hair dryer, iron/ironing board and a shower/tub combination
Practical - Safe, desk, and phone
Comfort - sitting area w/ arm chair, air conditioning and daily housekeeping
Non-Smoking
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Deluxe King - Hotel Riu Plaza - Guadalajara - 5

Deluxe King

Bedding - 1 king bed
Entertainment - Free Wi-Fi, multimedia connections and satellite TV 
Food & Drink - coffee/tea maker, mini bar and room service
Bathroom - Private bathroom, bath products, special make-up mirror, hair dryer, iron/ironing board and a shower/tub combination
Practical - Safe, desk, and phone
Comfort - sitting area w/ arm chair, air conditioning and daily housekeeping
Non-Smoking
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Deluxe Double - Hotel Riu Plaza - Guadalajara - 6

Deluxe Double

Bedding - 2 double beds
Entertainment - Free Wi-Fi, multimedia connections and satellite TV 
Food & Drink - coffee/tea maker, mini bar and room service
Bathroom - Private bathroom, bath products, special make-up mirror, hair dryer, iron/ironing board and a shower/tub combination
Practical - Safe, desk, and phone
Comfort - sitting area w/ arm chair, air conditioning and daily housekeeping
Non-Smoking
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Executive Superior King - Hotel Riu Plaza - Guadalajara - 7

Executive Superior King

Bedding - 1 king bed
Entertainment - Free Wi-Fi, multimedia connections and satellite TV 
Food & Drink - coffee/tea maker, mini bar and room service
Bathroom - Private bathroom, bath products, special make-up mirror, hair dryer, iron/ironing board and a shower/tub combination
Practical - Safe, desk, and phone
Comfort - sitting area w/ arm chair, air conditioning and daily housekeeping
Non-Smoking
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Executive Superior Double - Hotel Riu Plaza - Guadalajara - 8

Executive Superior Double

Bedding - 2 double beds
Entertainment - Free Wi-Fi, multimedia connections and satellite TV 
Food & Drink - coffee/tea maker, mini bar and room service
Bathroom - Private bathroom, bath products, special make-up mirror, hair dryer, iron/ironing board and a shower/tub combination
Practical - Safe, desk, and phone
Comfort - sitting area w/ arm chair, air conditioning and daily housekeeping
Non-Smoking
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Executive Family King - Hotel Riu Plaza - Guadalajara - 9

Executive Family King

Bedding - 1 king bed
Entertainment - Free Wi-Fi, multimedia connections and satellite TV 
Food & Drink - coffee/tea maker, mini bar and room service
Bathroom - Private bathroom, bath products, special make-up mirror, hair dryer, iron/ironing board and a shower/tub combination
Practical - Safe, desk, and phone
Comfort - sitting area w/ arm chair, air conditioning and daily housekeeping
Non-Smoking
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Executive Family Double - Hotel Riu Plaza - Guadalajara - 10

Executive Family Double

Bedding - 2 double beds
Entertainment - Free Wi-Fi, multimedia connections and satellite TV 
Food & Drink - coffee/tea maker, mini bar and room service
Bathroom - Private bathroom, bath products, special make-up mirror, hair dryer, iron/ironing board and a shower/tub combination
Practical - Safe, desk, and phone
Comfort - sitting area w/ arm chair, air conditioning and daily housekeeping
Non-Smoking
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Deluxe King + Breakfast - Hotel Riu Plaza - Guadalajara - 11

Deluxe King + Breakfast

Bedding - 1 king bed
Entertainment - Free Wi-Fi, multimedia connections and satellite TV 
Food & Drink - coffee/tea maker, mini bar and room service
Bathroom - Private bathroom, bath products, special make-up mirror, hair dryer, iron/ironing board and a shower/tub combination
Practical - Safe, desk, and phone
Comfort - sitting area w/ arm chair, air conditioning and daily housekeeping
Non-Smoking
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Deluxe Double + Breakfast - Hotel Riu Plaza - Guadalajara - 12

Deluxe Double + Breakfast

Bedding - 2 double beds
Entertainment - Free Wi-Fi, multimedia connections and satellite TV 
Food & Drink - coffee/tea maker, mini bar and room service
Bathroom - Private bathroom, bath products, special make-up mirror, hair dryer, iron/ironing board and a shower/tub combination
Practical - Safe, desk, and phone
Comfort - sitting area w/ arm chair, air conditioning and daily housekeeping
Non-Smoking
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Deluxe Superior + Breakfast King - Hotel Riu Plaza - Guadalajara - 13

Deluxe Superior + Breakfast King

Bedding - 1 king bed
Entertainment - Free Wi-Fi, multimedia connections and satellite TV 
Food & Drink - coffee/tea maker, mini bar and room service
Bathroom - Private bathroom, bath products, special make-up mirror, hair dryer, iron/ironing board and a shower/tub combination
Practical - Safe, desk, and phone
Comfort - sitting area w/ arm chair, air conditioning and daily housekeeping
Non-Smoking
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Deluxe Superior + Breakfast Double - Hotel Riu Plaza - Guadalajara - 14

Deluxe Superior + Breakfast Double

Bedding - 2 double beds
Entertainment - Free Wi-Fi, multimedia connections and satellite TV 
Food & Drink - coffee/tea maker, mini bar and room service
Bathroom - Private bathroom, bath products, special make-up mirror, hair dryer, iron/ironing board and a shower/tub combination
Practical - Safe, desk, and phone
Comfort - sitting area w/ arm chair, air conditioning and daily housekeeping
Non-Smoking
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Deluxe Family + Breakfast King - Hotel Riu Plaza - Guadalajara - 15

Deluxe Family + Breakfast King

Bedding - 1 king bed
Entertainment - Free Wi-Fi, multimedia connections and satellite TV 
Food & Drink - coffee/tea maker, mini bar and room service
Bathroom - Private bathroom, bath products, special make-up mirror, hair dryer, iron/ironing board and a shower/tub combination
Practical - Safe, desk, and phone
Comfort - sitting area w/ arm chair, air conditioning and daily housekeeping
Non-Smoking
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Deluxe Family + Breakfast Double - Hotel Riu Plaza - Guadalajara - 16

Deluxe Family + Breakfast Double

Bedding - 2 double beds
Entertainment - Free Wi-Fi, multimedia connections and satellite TV 
Food & Drink - coffee/tea maker, mini bar and room service
Bathroom - Private bathroom, bath products, special make-up mirror, hair dryer, iron/ironing board and a shower/tub combination
Practical - Safe, desk, and phone
Comfort - sitting area w/ arm chair, air conditioning and daily housekeeping
Non-Smoking
Hide room details
Executive Superior + Breakfast King - Hotel Riu Plaza - Guadalajara - 17

Executive Superior + Breakfast King

Bedding - 1 king bed
Entertainment - Free Wi-Fi, multimedia connections and satellite TV 
Food & Drink - coffee/tea maker, mini bar and room service
Bathroom - Private bathroom, bath products, special make-up mirror, hair dryer, iron/ironing board and a shower/tub combination
Practical - Safe, desk, and phone
Comfort - sitting area w/ arm chair, air conditioning and daily housekeeping
Non-Smoking
Hide room details
Executive Superior + Breakfast Double - Hotel Riu Plaza - Guadalajara - 18

Executive Superior + Breakfast Double

Bedding - 2 double beds
Entertainment - Free Wi-Fi, multimedia connections and satellite TV 
Food & Drink - coffee/tea maker, mini bar and room service
Bathroom - Private bathroom, bath products, special make-up mirror, hair dryer, iron/ironing board and a shower/tub combination
Practical - Safe, desk, and phone
Comfort - sitting area w/ arm chair, air conditioning and daily housekeeping
Non-Smoking
Hide room details
Executive Family + Breakfast King - Hotel Riu Plaza - Guadalajara - 19

Executive Family + Breakfast King

Bedding - 1 king bed
Entertainment - Free Wi-Fi, multimedia connections and satellite TV 
Food & Drink - coffee/tea maker, mini bar and room service
Bathroom - Private bathroom, bath products, special make-up mirror, hair dryer, iron/ironing board and a shower/tub combination
Practical - Safe, desk, and phone
Comfort - sitting area w/ arm chair, air conditioning and daily housekeeping
Non-Smoking
Hide room details
Executive Family + Breakfast Double - Hotel Riu Plaza - Guadalajara - 20

Executive Family + Breakfast Double

Bedding - 2 double beds
Entertainment - Free Wi-Fi, multimedia connections and satellite TV 
Food & Drink - coffee/tea maker, mini bar and room service
Bathroom - Private bathroom, bath products, special make-up mirror, hair dryer, iron/ironing board and a shower/tub combination
Practical - Safe, desk, and phone
Comfort - sitting area w/ arm chair, air conditioning and daily housekeeping
Non-Smoking
Hide room details
Hotel Riu Plaza - Guadalajara
Av Lopez Mateos 830, Guadalajara, Mexico Jalisco

Thanks to the complete facilities that the hotel has to offer, relaxing after a hard work day is easy. The gym with complete range of sports equipment, Renova Spa and Wellness center with steam bath, massages and health and beauty treatments converts the Hotel Riu Plaza Guadalajara into a perfect city oasis.

Guadalajara ranks among Mexico`s three most important cities and it is home to some of the nation`s most important cultural symbols. Among its main draws is the magnificent architecture of its historic and religious buildings, in particular that of the Hospicio Cabanas, which houses murals of artist Jose Clemente Orozco. The Teatro Degollado is a wonderful old theater beautifully restored in the heart of the city. The city is also known for its beautiful parks and surrounding natural areas, such as el Bosque la Primavera, often referred to as the city`s lungs. In addition, there`s the Parque Metropolitano, where you can do camping and ecotourism outings, as well as all kinds of sports activities. In Guadalajara you`ll always find a vibrant nightlife in the various bars and restaurants. Finally, Guadalajara stands out for its warm hospitality, well earning its reputation as the Pearl of the West.

Restaurants, Lounges and Bars:

  • Decapolis Restaurant
  • Chardonnay Restaurant
  • Blue Moon Lounge Bar
  • Dreams Lobby Bar
  • Free Breakfast Buffet
  • First In Room Mini bar Free


Conference and meeting rooms
  • Sixteen conference and meeting rooms with capacity of up to 1,387 persons
  • Rental of complete audiovisual equipment
  • Access to the huge terrace with pool
  • Free Wi-Fi


Based on 761 reviews
from Michigan
Submitted on 10-05-2016
I visited Guadalajara for the first time this week for busieness. We stayed in the Riu as a group. The hotel was very nice, clean, and the staff was amazing. While not everyone spoke English, and I barely speak Spanish, we were able to communicate as needed. The pool was out of service which was a bummer. It looks like it cracked and they are repairing it, so if you go in the next few months and want the pool, I'd check first to make sure it's working. The breakfast buffet is AMAZING and I am ... Read more
from
Submitted on 17-05-2016
My favorite hotel in Guadalajara, and I've seen several. The gym is right by the pool. The pool bar is nice to have a drink during the day and refresh yourself, on Sundays a lot of local people go there to spend the day, so you can spot beautiful Guadalajara girls. The restaurant on the first floor is expensive but delicious.
from Puerto Vallarta, Mexico
Submitted on 25-05-2016
I love this hotel! Very modern and clean with a perfect location. At arrival they did not have available the type of room I booked so they gave me an upgrade to a suite on the 31st floor. The room was very spacious, two bathrooms, living room, dining, king size bed, huge master bathroom. The breakfast buffet was very complete, lots of options and less expensive than other hotels I have stayed although I had it included. I will stay here again for sure, even when I only stayed for a night, it... Read more
from So Cal
Submitted on 25-05-2016
Stayed at the Hotel Riu and found it to be very nice and luxurious. The room was clean and the beds were comfortable. There was a third person in the room and they said slept on the sofa bed which is 5 feett in length and would not be comfortable for anyone over that height. The sofa bed was not the fold up type but one where you remove the seat back cushions and sleep on the seat cushions which are flat and more comfortable than your typical seat cushion on a sofa. There is a breakfast buffet f... Read more
from Seabeck
Submitted on 04-06-2016
The two night stay was very nice. Great service during check in and check out. The room was nice and spacious but needed a bit more cleaning in the bathroom. The location is very good as you can get to all points of interest in a short amount of time.
from
Submitted on 09-06-2016
Spent a week here for work and was very happy with everything. The pool was under construction so I was bummed about that. Restaurants in the hotel are really good and decently priced. Other restaurants are located with a walking distance of the hotel and there is a XOXO store near by if you want to purchase water and other snacks. GYM is a little on the small side considering how large this hotel is. I look forward to going back
from San Antonio, Texas
Submitted on 15-06-2016
If you are looking for a classy hotel in Guadalajara, this is definitely it. Good location, amenities, pleasant staff and lovely building. From the moment you enter the lobby, to the elevators, room hallway and room, you will feel like you are in a 5 star hotel. They really do focus on the comfort of the guest. Enjoyed watching live music and dance by the restaurant at the lobby on Friday evening. Definitely no doubt a lovely hotel.
from Guadalajara, Mexico
Submitted on 19-06-2016
I had the chance to stay at the Riu hotel in Guadalajara for the first time and It was a great EXperience, to be honest. Wide open spaces. I bit confused with the elevators. Staff is efficient and mexican friendly with that Riu service. The parking is not so expensive and it´s worth it if you are driving. It has the most spectacular view of Guadalajara city, for sure. It could get ver noisy during working hours. Feel confident to walk around, the area is safe, but always keep in your mind "Safe... Read more
from New York City, New York
Submitted on 25-06-2016
Overall, this is a really nice hotel with beautiful, clean rooms, friendly staff and a huge breakfast buffet. A colleague left a message for me upon my check-in, which was delivered promptly. Hotel operations and security are very effective. Why do I know this? Well... The first morning in Guadalajara I fell on the ramp used for rolling luggage from the hotel portico into the lobby (it is very slick - my advice is to use the stairs unless you have rubber soles shoes). I addressed this with... Read more
from Shenzhen, China
Submitted on 27-06-2016
Yes, its the best view you'll get from Guadalajara. Service is so so, food is good, location is the best. Around the area you can find a lot of good restaurants. Go and try a drink at the bar, with the view
from Israel
Submitted on 29-06-2016
This is the thread time that I'm staying in this hotel. Like it so much. Rooms are well equipped and from top floor you can have a great view of the city. Breakfast is amazing too and there is variety of choices... The only bad this in this hotel is the small gym and a bit old. Definitely will stay here again.
from Miami, Florida, United States
Submitted on 29-06-2016
Stayed at this great hotel for 1 night on June 2016. My first time on this hotel. The lobby is just breathtaking. The customer service provided by ALL hotel staff, amazing. The room was modern, clean, spacious, the bed awesome. Breakfast buffet, one of a kind! Incredible! Went to the gym facility, it had all the necessary equipment to do a full body workout. I will definitely be back to this hotel.
from Corner Brook, Canada
Submitted on 03-07-2016
This is the best hotel in Guadalajara, Jalisco, Mexico. It is expensive, but for please or business, this is the hotel that you want to stay at! The view is great. The amount of car traffic where the Hotel is located is awful.
from Mexico City
Submitted on 13-07-2016
Stayed this week at Riu Guadalajara. Rooms/location are quite convenient, however found a bit messy the Lobby especially at night, local bar/disco just in front of reception appeared to me extremely noisy/inconvenient while checkin. Breakfast was OK.
from Jodhpur, India
Submitted on 15-07-2016
Stayed there for two nights in Feb 2016!!, Was bored of staying intercontinental presidente so tried this one. The location is good and next to my favorite La trattoria restaurant(Great italian food). The staff of the hotel is nice, though rooms are bit small compare to club rooms of Intercontinetal. The best part for me was the selection of vegetarian food at the break fast buffet. The lobby bar is excellent with live music and various events been hosted every day. The higher floor rooms have t... Read more
from
Submitted on 21-07-2016
This hotel ,being the tallest in the city , offers superb views of the city /surroundings and daily life . It is super clean , very " with it ", in modern interiors and bathrooms . A very fabulous buffet breakfast on the weekends is a true treat and well worth a , " shopping weekend or relaxing stay around the pool . Great price for all it gives . Not much for walking zone ,but close to everything by short ride . Used Uber and loved the experience. ENJOY !!
from
Submitted on 24-07-2016
Been at Riu Plaza twice, the breakfast buffet is the best in Guadalajara, why because everyday is different, they have Mexican traditional food and breakfast usuals, the service is excellent and people is helpful, the rooms are good size and the facilities are excellent. The pool is good size and warm, not all the hotels in Guadalajara have warm pool. Is centric there are few good restaurants around and there are 3 plaza malls close in taxi or uber. Guadalajara is a beautiful place to visit i... Read more
from
Submitted on 26-07-2016
Restaurant downstairs, breakfast buffet and room service are all very good for in-house dining when you don't want to leave the hotel grounds. Rooms are extremely spacious and clean. Staff are all very helpful and nice.
from
Submitted on 26-07-2016
I stayed here for 4 nights. The staff was very friendly and helpful. We also had access to the VIP lounge. The lounge had complimentary beer, wine, water, bread and a variety of snacks. The room was large and very modern. The room also had free beer, water etc in the room. The hotel bar was very hip and always had a crowd. The breakfast buffet was amazing. It was a better buffet when comparing to any Las Vegas buffets. It's a must.
from Gilbert, Arizona
Submitted on 03-08-2016
Here is my review of the Hilton vs the Riu. My first 3 trips to Guadalajara (Mar, May, Jun 2016), I stayed at the Hotel Riu at the recommendation of coworkers who live there. The last trip I took (Jul 2016) I decided to try out the Hilton because I am an Honors member and typically always stay at Hiltons. Room/Bathroom: The Hilton is nice, but I think the Riu is better quality overall. The bathrooms at the Riu are definitely nicer. But, the rooms at the Hilton were just fine. Comfortable a... Read more
from San Luis PotosĂ­, San Luis Potosi, Mexico
Submitted on 08-08-2016
I spent the weekend there with my significant other. Our room was clean and well decorated, it was gorgeous! The bathroom was big and new and we had a great view if the city. The hotel has restaurants and a cafe for you to enjoys and also room service, but if you are in the mood of something different, there are restaurants close to the hotel as it is well located (Providencia, Chapultepec and Chapalita are nearby). The hotel also has a spa, a sauna and a pool that you can enjoy.
from New Delhi, India
Submitted on 14-08-2016
This is a big hotel that is mostly busy. It has a huge lobby with a cafe to buy sandwiches, coffee, drinks, empanadas - this is a great gesture. The breakfast spread was the biggest I have ever seen in my life even after travelling across the world - the fresh juices, fruits, mexican dishes, breads, hot fresh items were great! Service was very warm. They have events across the week and DJ pool party I attended was neat. The room was big and well laid out and appointed. The best was the complimen... Read more
from Toulouse, France
Submitted on 14-08-2016
Top quality hotel, however far away from major tourist attractions. The room I got was quite large, with a very modern bathroom. I was at a top floor with an impressive view over the city. We had dinner, classic mexican, at the restaurant and it was top quality. The breakfast buffet was large and plenty of mexican dishes to start the day. Great spot in Guadalajara.
from Mexico City, Mexico
Submitted on 16-08-2016
It is a very good place to stay at but for the raiting of this you can expect more than the offered. Is an expensive one and definitevly one of the best hotels in Guadalajara, however, There are so many other hotels around th country with the same price and class giving more ammenities like a huge bathroom with a bathtube, king size bed, huge smart screen, and 10 or 15 square meters more for the room. The location is good and the view from the eleventh floor was veeeery nice. If you're in the ci... Read more
from
Submitted on 17-08-2016
My fiancé and I always stay at this Rui when ever we can sometimes it is totally booked. The staff is friendly and knowledgeable about where to go and recommends a few of their favorite restaurants. The rooms are modern have great views and each night we receive a phone call if there is anything we need. Coffee maker and refrigerator are in the room too. The pool area is clean has a full bar and high energy music. The breakfast buffet is fit for a king and queen a very nice selection of Mexican... Read more
from Tullahoma, Tennessee
Submitted on 19-08-2016
We stayed at the 34th floor and had an unobstructed view of this magnificent city the BREAKFAST buffet is the largest and best in the city, fresh and clean with fresh squeezed juices the rooms are large and clean and the bar is classy
from Chicago, Illinois
Submitted on 20-08-2016
The lobby is modern and nice looking. The staff is professional and friendly. The food here is very good. Breakfast has a large selection of very tasty Mexican favorites. Every time I ordered room service it was also very tasty and delicious. The room price was actually pretty cheap and comfortable. The location was excellent and most cab rides were inexpensive. The only drawback was the smoked glass partition that separates the washroom from the rest of the hotel room. If anyone needs to utiliz... Read more
from Guanajuato, Mexico
Submitted on 23-08-2016
This is one of my favorite hotels! I always have a great time, I sleep soooo good and the breakfast is amazing!!! People is amazing, they gave me a free Margarita!!!! Every single space makes a wonderful place to stay!!! In every flor u stay and every angle you'll have one of the most btfl views ever!!!
from Regensburg
Submitted on 30-08-2016
In general a good hotel with nice rooms on a central location. Wifi works fine and general good service. In the restaurant we had a little bit problems due to the fact, that the daughter of our friends, who staid in the room with our daughter, went to their mothers room and had breakfast in the room of their parents. But in her room, the breakfast was included, so we wanted to explain to the restaurant supervisor, that instead of the girl, the mother will take the breakfast. It was very diffic... Read more
from Calexico
Submitted on 12-09-2016
From the day we arrived we got good service and attentions, hotel public areas and rooms very nice and comfortable, the place very clean, have no complain about anything, we stayed 4 nights / 5 days with very positive experience.
from Las Vegas, Nevada
Submitted on 12-09-2016
. A couple .can't get a bed together they give us twin beds we called and asked if we can have a queen or kingsize bed. The answer was " that will cost you" All we wanted was a bed to sleep together in different room so me and my wife could sleep together We paid the hotel for overnight parking we didn't know every Time you left you had to pay again I hate being nickeled and dimed
from San Francisco, California
Submitted on 16-09-2016
The Riu is truly the best hotel in Guadalajara. The lobby is one of the most ornate and well utilized I have seen in all of Mexico. The check-in desk was well staffed and very knowledgeable and had English speaking staff as well. In the evenings part of the lobby is used for Salsa lessons or simple dance parties. There is bar, a restaurant, and a coffee shop..all decently priced...for a hotel. The rooms were clean and well decorated...though a bit dark for my taste. The small fridge had spac... Read more
from Glasgow, United Kingdom
Submitted on 18-09-2016
Stayed over 2 separate nights here recently - hotel was superb. Spacious lobby, helpful staff and also a sandwich & coffee shop for snacks and last minute purchases. Room was spacious, spotless & comfortable, Great shower in the bathroom, with quality toiletries Some complementary drinks in the mini bar were welcome, as was speedy Wi-Fi. Breakfast was buffet style, with an absolutely massive range of food to choose from. On the Sunday morning there was also live jazz entertainers in the resta... Read more
from San Antonio, Texas
Submitted on 25-09-2016
Reception: Very good. Pleasant, professional, fairly fast. GETTING TO ROOM: Not so great. Guests have to insert the Key Card to get the elevator to work, and the reader would not read cards very well. On more than one occasion I had to get off the elevator and take a different car to get to my floor. Several other people had some colorful comments in various languages, so it wasn't just my key. ROOM: Very spacious and with a view - I think every room has a view. Hammered glass wall betwe... Read more
from Scotland
Submitted on 29-09-2016
A large hotel, this has good facilities and is well set up for business travellers with nice rooms, speedy WiFi, good restaurant choices and including a shop where you can buy sandwiches etc for light eating in your room. My only criticism is that there is nothing around here to walk to and therefore you are a little isolated.
from Aachen, Germany
Submitted on 29-09-2016
The RIU Plaza Guadalajara is very good, especially the service and the breakfast đ???. The staff is very polite, it helps you for even smaller things. But also if you are I trouble , e.g. we lost our luggage and they discussed with the airport service so that we got it back the day after arrival in the morning. The breakfast is very good, you have a wide selection of Mexican food, but also American and European food. The rooms are very clean and big, I had a very nice view on Guadalajara.
from
Submitted on 06-10-2016
stayed in the hotel for 5 nights fir business. buffet selection for breakfast is great. dine in for lunch is also great. use the conference room and serving of juice coffee and other drinks was unlimited. wifi connection is stable. room is clean and smells good. location is a plus. will come back to this hotek in the future.
from Mexico
Submitted on 07-10-2016
This hotel is one of the best you may find in Guadalajara. Centrally located, with lots of extras, a beautiful view, great service and one of the biggest -included- breakfast buffets there are. Check in and check out is uncomplicated. Taxi and UBER services are always ready to take you where you want.
from Prague, Czech Republic
Submitted on 14-10-2016
Good service and modern facilities, free internet. We would certainly hpapily return. The room was spacious and all very clean. We really appreciate any solid (no carpet) floor - in this case wood (look?). Nice and clean and no stains so frequently found on carpets even in luxury hotels. Tripadvisor shoud add this to specific items to click, when describing the facility - carpet / solid floor ....
from New York City, New York
Submitted on 16-10-2016
The hotel is not in the city centre but it is an excellent jumping off point for a trip down town, to Tlaquepaque, Tonala and just 30 minutes from the airport. The service was excellant particularly from the bell staff who were always quick to get a cab and check the pricing as well as a wink or a nod for a restaurant choice. Concierge service from Francis (??) was great but having only one person available sometimes made for a bit of a wait for her attention. Rooms were up to date, roomy and al... Read more
from Tijuana
Submitted on 19-10-2016
Thia hotel is the best in Guadalajara. Its amazing. Wonderful views. Excelent staff and excelent restaurant. We had for breakfast buffet and everything so delicious. Spacious bedrooms. And comfortable beds.
from
Submitted on 20-10-2016
Excellent hotel. Great service, rooms and staff. Tue and Fri are Salsa dancing nights in the lobby. Great for people watching. Pool and associated area is top class. Fitness suite is large and well equipped. One of the best I have seen in a hotel
from Toronto, Canada
Submitted on 24-10-2016
Great hotel with great amenities. Solid gym. Beautiful outdoor pool with bar service. Spa where we had great massages and a steam. Breakfast buffet was great and very affordable. You can see the hotel from almost anywhere in town as its the tallest building in the city. Bikes for rent right outside. Fun night spot in the hotel lobby bar.
from Bedford, Texas
Submitted on 01-11-2016
This hotel was one of the best hotels, I had been, the location the rooms big and a great view of the beautiful city of Guadalajara, the pool had music and the food is great, a bit of windy but you enjoy the great weather of Guadalajara excellent for business or pleasure and the restaurants offer a large variety of food with excellent quality and flavor
from Mexico City, Mexico
Submitted on 04-11-2016
Upon arrival at the property youre received by nice staff, and a very nice lobby. If you can get an upgrade to the suites on the 31st and up floors, facing the bridge behind the hotel. The views are amazing, and the rooms are well appointed. Internet, room service, gym and pool work just fine, and the rooms are nicely decorated. My only comment and which impacted my review was the stained carpet on room 3107, and stained sheets on the bed upon arrival. I did report it to maintenance, but th... Read more
from Mexicali
Submitted on 11-11-2016
This hotel is relatively new, spacious, the room I got, which was A standard room falls more on the small but confortable size. Ir was a little too cold for me, and I could not find an blanket. The bed only had sheets. The breakfast was included and very good , with a lot of choices, a d very good service. The coffee not great. The Spa is definitely not recommended. The ladies are nice and kind, but they are not trained to preform the services you buy. I has a deep tissue massage that was more ... Read more
from Merida, Mexico
Submitted on 13-11-2016
The room I had was uncomfortably cold. No matter how I adjusted the thermostat, including turning it off, the room had a chill to it. I asked for a bathrobe to keep warm and I was told that they don't have that service. I thought that the food was good and the employees were friendly but the overall experience was that the room was uncomfortable.
from
Submitted on 16-11-2016
I stayed for only one night, room looked very nice, all the hotel has a good looking, personnel very good, super fast, which is great for a late check in after a long business day, however next day in shower I found hair in the walls, not mine of course....totally unacceptable... disgusting and then I felt that feeling that I was not sure if the rest of the room was dirty as well, because is not visually identifiable (carpets, dark furniture, etc, It is disappointed that a hotel like Riu in Gua... Read more
from
Submitted on 17-11-2016
I stayed in it for a week, was nice and affordable for a 5 star hotel. Rooms are nice and spacious , breakfast is good and lots of variety there. Nice and friendly staff It is located near the center in a safe area , 5-10 mins to the touristic center and the famous cathedral in Guadalajara
from Cancun, Mexico
Submitted on 28-11-2016
Perfect place, perfect business setting, the service is not comparable to other Riu Hotels, but turns out, the service in this one is WAY BETTER than in other places in Guadalajara, (I need to emphasize this, service in Guadalajara is really bad) said this, the RIu excells in Guadalajara. Attention at the restaurants, the bar, the housekeeping staff and reception staff was outstanding Congratulations to each and everyone at the hotel. the manager was on duty the whole time, he keeps a close watc... Read more
from Columbus, Ohio
Submitted on 03-12-2016
This was my first time to Guadalajara and this hotel was where the team was staying for the 4 days we were there. The hotel was in pristine shape, very modern, the room was awesome (both clean, room size, and view outside) and it had a very nice bar with live music during the week, and plenty or large screen tvs to watch the game. The 2nd floor was where the breakfast was being served and the selection was incredible, with a nice mix of local and 'standard' dishes and juices. One day we sat out... Read more
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