BookIt.com® Verified Traveler Lisa & David Powell from St Louis, Mo

"We cannot find one thing to complain about, the trip was amazing! The staff was outstanding! We are definately going back!! Thank you for a memorable time :)"

BookIt.com® Verified Traveler Jose G. Martinic from Vina Del Mar, Valparaiso - Chile

"Comento en espanol por ser mas facil y claro expresarme. Escogi este Resort para vacacionar por mi cumpleaños dado los comentarios en la pagina Bookit y no me equivoqué, el lugar marca una diferencia desde la llegada, buena recepcion, amabilidad de todo el personal, comodidad en la habitacion reservada (silver suite), estaba decorada con una torta de cumpleaños hechas con toallas y petalos de flores, un ameno detalle. (solo podria decir que la tv la encontre pequeña para la habitacion). Todo el complejo aseado y con una mantencion constante, buena playa y la comida de primera linea en todos sus restoranes. Marca diferencia con otros resorts desde el inicio ya que no ponen la molesta pulsera al huesped, no hay tarjetas para pedir toallas playeras y no es necesaria la reservacion previa para ir a cenar, definitivamente un buen lugar para ir a vacacionar y descansar., totalmente recomendable. Gracias Valentin y gracias Bookit por estas vacaciones // Comment in Spanish to be easier and clearly express myself. I chose this resort for a vacation for my birthday since the comments on the page were good, the place makes a difference since the arrival, good reception, friendliness of all staff, accommodation in the reserved room (silver suite), was decorated with a birthday cake made ??from towels and flower petals, a fun detail. (one could say that I found her little tv for the bedroom). The entire complex with a neat and constant maintenance, beach and the food good first line in all its restaurants. Unlike other resorts brand from the beginning as it does not get the annoying strap to host, no cards to ask for beach towels and no prior booking is required for dinner, definitely a good place to go on vacation and rest., Fully recommended. Thanks for this holiday."

BookIt.com® Verified Traveler Justin Boldt from San Antonio, TX

"I'll get right to it. It would be much faster to mention the few minor complaints than to try to say all that I loved about the place, because I loved just about everything. The bathroom layout is great except for the toilet. I could care less about the fact the door is made of glass, but since it doesn't seal well it doesn't block sounds and smells. The house wine is pretty bad. I don't know why, but they just don't have good wine unless you want to pay extra. All other forms of booze are great. Like I said, I would happily revisit. My wife and I came for our honeymoon and it was wonderful."

BookIt.com® Verified Traveler Michel Guerin from Lasalle, Canada

"Only one word ''WOW'' what a great time we had in such a wonderful place I would recommend to all my friends"

BookIt.com® Verified Traveler Cindy from Blasdell, NY

"The resort was absolute paradise and we can't wait to go back next spring. Our room was the basic and was gorgeous and huge private balcony. Everything was always very clean, especially the room. Pool was huge and gorgeous and we never had a problem getting chairs or floaties. Pool games and music were alot of fun, but if you want quiet you can get that too on the other side of the pool. Beach was beautiful and had a huge rock free area for swimming, but beware the waves are very big and strong. had lots of fun trying to jump them. Food and drinks were always good. Drinks were always very strong and made with high end liquors. all the wait staff and bartenders were very friendly, even if you didn't tip. Overall we had an excellet time and for the first time at any resort did not wnat to leave and wish we were back there right now"

BookIt.com® Verified Traveler Julie from North Vancouver, British Columbia

"A beautiful all-inclusive, adult only resort. Clean and well-maintained. Friendly staff and good food. Even at full capacity there were plenty of places to enjoy the quiet and privacy. We will definitely return."

BookIt.com® Verified Traveler John Holmstadt from Blaine, MN

"We chose the Valentin for our 5th anniversary vacation and could not be more pleased with the experience we had. From the moment we arrived at the resort the service was wonderful - we were greeted with a cold towel and a glass of champagne and we had a very small (less than 10 minute) wait to check-in. We were seated by a bellhop and he offered to get us more champagne or something else to drink while we waited. Once checked in, our bellhop drove us to our building, giving us a very entertaining tour of the grounds in his 'Mexican Limousine' (ie. stretch golf-cart) We upgraded our room to the Silver Deluxe and really enjoyed the double size whirlpool tub that separated the bedroom from the bathroom. The room was clean, and the daily housekeeping was always timely - we went through quite a few towels a day using the showers and tub and we never had to use the same towel twice if we didn't want to. The mini-bar was always stocked full of beer and waters. The grounds of the hotel are impressive - clean and beautiful. Some people on here have complained about the amount of walking you can end up doing, but we stayed in building 1 and found that we were only minutes away from anything we wanted - restaurants, bars, pool, and beach....just a quick jaunt anywhere we wanted to go - and the landscaping made every walk enjoyable anyway. The pool was clean and we never had a problem getting seats - we were able to get chairs that sat in about 6 inches of water every single day, and, even though we brought our own swim float, we were able to get the blue resort ones every day. One tip I would suggest is bringing along a insulated drink mug - we brought 2 stainless steel Contigo brand mugs that had flip-up straws on them and they were great. The bar would fill our mugs up for us, effectively giving us two drinks instead of one, and they stayed cold for hours. The food at the resort was wonderful, we ate at the French restaurant 2 times and dined everywhere but the Indonesian. The service was good, though a little slow between courses, but it just gave us time to relax and enjoy each other and our time away. We thought the food was great, a nice variety and we were able to try a few things that we probably wouldn't spend the money on back home....they serve Chateaubriand at the French restaurant, which was definitely a treat, and the Creme Brulee was to die for! We also really enjoyed the Italian restaurant. The Steak restaurant wasn't worth the time for us - the steak was average and wasn't anything you couldn't get back home. The shows at night are nothing spectacular - don't expect them to be on par with a great cruise show, or anything overly thrilling, but they were good enough and provided some nice entertainment in the evening. If I had to find any negatives, I would say I thought the bed was a little stiff, but I think that's just a general preference anyway, and, the rooms did get a little humid - best we could figure out, you can't adjust the room temp below 68 degrees, which seems cool, but our room felt humid several times and it would have been nice to set the thermostat a little lower. One thing to note as well - as much as we enjoyed the room, the fact that the toilet isn't in it's own fully closed off area was a bit unappealing. It has a glass door on it, but it doesn't go all the way to the ceiling. I get that you are sharing that kind of a room with your spouse, significant other, etc...but there were a few times the sounds and the smell were, not very romantic! So, definitely pack some air freshener. Other than that, I would say this was one of the best resorts I have ever stayed at. I generally never stay at the same place twice, but I would definitely make an exception for the Valentin. It was an wonderful, relaxing, and beautiful anniversary vacation - I was sad to leave and am already missing the Pina Colada's and the warm breeze. Definitely worth the time and money."

BookIt.com® Verified Traveler Michael Sposa from Closter, Nj

"we had the best time. The staff was the best. We are already planning next year."

BookIt.com® Verified Traveler Karen Lennerton from Langley, Canada

"My husband & I just returned on Apr. 24/12 from a week away. This was our first all inclusive, so we have nothing to compare it to, but we loved it and would highly recommend it. A friend of mine recommended it to us and I'm glad we took her advise. The only thing I would have liked, is if they could have upgraded us. We were in a Silver Jr. Suite, bottom floor with nothing to look at. The next time, I would book either a swim up room, or a room with ocean view. The food was great, especially the Hibachi. The food & show were awesome. You need to get there early as they book up quickly. We also loved the French restaurant. Highly recommend the Chateaubriand!! We were a little disappointed with the Italian restaurant, it was just ok. The breakfasts were good. Anything and everything you could want from cereal to crepes. Lots of fresh fruit, and the Mimosa's!! Great way to start your day!! The beach is fantastic. You need to get there early to get your spot or you can reserve it (not sure if there is a fee or not). The service at this resort is excellent. Anytime we asked or needed something it was there right away. I would definately recommend this resort, and we will certainly go back."

BookIt.com® Verified Traveler A Recent Traveler from Overland Park, Kansas

"Our stay was absolutely wonderful. The only problem for us is that there were 3 friends traveling together. This hotel is really not equiped to accomodate 3 people in one room. We wish they would have told us prior to booking the trip. One of us slept on the couch, which worked out, but could have been better accomodated somewhere else."

BookIt.com® Verified Traveler Doreen O'Brien from Bellmore, NY

"My husband and I were so excited when we arrived. The internet description and pictures do not do it justice. When you see it in person you will be amazed at the beauty and size of the property. The staff goes above and beyond to make you feel special. We will definitely be returning."

BookIt.com® Verified Traveler Tanya & Frankie from Staten Island, New York

"I already put up a review, please read it but I wanted to add a few things. Excursions, there are plenty.... Our friends went on Explor and did the Zipline and had an awesome times. Caves, snorkeling, swimming, etc. We took a cab down to the ferry and went over to Cozumel for the day. The resort ordered the cab for us. Our driver was so nice. He gave us his phone number and we called him to pick us up in the evening. He was great! Rented dune buggies in Cozumel. That's another story. I thought they were going to fall apart but everyone had fun! People were cheering us on in the street since we had a pink one! Oh, at the resort, some of our favorite drinks were the Mango Tango, Pina Coladas, and Frozen Mudslides. (add in a fresh banana) and then it becomes the Dirty Banana."

BookIt.com® Verified Traveler Tanya & Frankie from Staten Island, New York

"OK. This is my first review and my boyfriend and I and 2 other couples returned today from this beautiful resort. I have seen many reviews on here both good and bad and sometimes you just go with the flow. For example, it rained so hard one night that we had water coming in from above the sliding door. That is not anyone's fault and we laughed and put towels on the floor and it didn't happen again. We ordered room service that night which I highly recommend. One day our toilet got clogged... It was fixed right away and that was the end of that, etc. Overall we all had an awesome time and I am sad that I am now home. OK, lets see. We were in a Golden Junior Swim Up Suite which I highly recommend. It was so peaceful to hang out by the 'lazy river' pool and relax. There are 3 buildings for these suites. Buildings 6,7 and 8. We were in 6 which is closer to most things. Big resort, took us awhile to get used to where we were going. A lot of restaurants to choose from. Breakfast, there are 2 buffet places. Mar & Tierra and Le Marche. We basicallly did Mar & Tierra. Closer to us and the beach. I thought it was great. Staff was awesome the entire trip. We did tip generously and they accommodated us very well. Le Marche is closer to the main building/lobby and was also nice. They have an air conditioned area to eat if you like. Mar & Tierra gets split into two different restaurants for dinner. One is called Lobster Pot. Some restaurants for dinner the men have to wear pants and collared shirts. I read some reviews of people not enjoying this restaurant. There was like a 1/2 hour wait but we thought it was worth it. Even though it's all inclusive, the only thing they charge extra for is Lobster tail. $25 but you do get 2 lobster tails and another piece of fish. The other side is the steak restaurant which is called La Hacienda. I had a rib eye and I thought it was great. Everyone I was with enjoyed themselves also. We also tried Ginger which is the Japanese.... I think I enjoyed this one best. We were supposed to do Hibachi instead of regular menu. There was a mix up and they apologized and didn't know what to do for us. We got everything from a special sushi platter to fried vegetables to anything on the menu. It was great! The Italian restaurant 'Il Olivo' was very disappointing. I found it to be just a glorified pizza Restaurant. I was just not impressed. As a matter of fact we were Italian, and they had no Italian menu at all, except for pizza and risotto. We didn't get to eat in the French or Mexican restaurant. They had nightly entertainment which was done extremely well. They have an open outdoor area called 'The Plaza'. Very nice. Bar area, opens into a disco at night if the weather was nice. Some shows are outside but also in the theater. They had a sports bar which was OK to hang-out and have a drinks. There was a cigar bar and a few others. There are bars at the pool areas and down at the beach. They also serve some food by the pool if you didn't want to do the buffet at the restaurants. The main pool was fun. They have music and activities going on to make it more lively. There are different things going on each day. What else? Our rooms were cleaned I think a few times a day. I just loved it. All-in-all Had an awesome time with my boyfriend and our other friends. We plan to do another vacation together and this will definitely be on our list."

BookIt.com® Verified Traveler Trina Korsgard from Stafford, VA

"If you have never stayed at a Cancun all inclusive resort then you will be fine with this one. If you have stayed at as many of them like I have over the years you will be disappointed. Overall it is just so so , nothing special or unique in compare to others I have stayed at. If you are thinking of upgrading and hope for an ocean view beware that the lower rooms have view of trees but still face the ocean, the resort is heavily vegetative .I upgraded to Silver the room was o.k but was disappointed to have daily linen changed only to find holes and the bed coverlet was very warn.S The resort appears older then it is, up keep is week. You will read comments about the food, the buffet is nothing special so you will be sure not to be tempted to over eat.The food selection and presentation was weak! The resort restaurants to me were less then average then most restaurants at other resorts. The beach was very much like most beaches nothing too unique, get there early to get your chair! If I could have shorten my stay I would have, didn't seem to be worth the money. I am very disappointed."

BookIt.com® Verified Traveler Trina Korsgard from Stafford, Virginia

"If this is your first all inclusive resort in Cancun, you will be happy. If you have stayed at other resorts over the last 10 years like I have you will be soooo let down! The resort is very average to below average over all. The food offered at the buffets helped me stay on my diet, NO temptation here and the resort restaurants were a let down also, but my waist is happier for it. I heard this from all patrons that I talked to. Please note if upgrading for a water view, first and some second floors you only see trees, lots of vegetation at this resort. My room was nice enough except for some small ants, others said the same. Each night I had clean linen on my bed but always with holes and the coverlet shows it's age. The whole resort showed missing tiles in the pool,needed patch work in drywall, half painted walls and what's up with the main entrance lobby having no lights, guess they need to save some money. Over all this resort is the most forgettable place I have ever stayed at glad it was only for 4 days."

BookIt.com® Verified Traveler Adam from Montreal, Quebec

"Amazing. Not too quiet but never too crowded. Best food I've ever had at an all inclusive."

BookIt.com® Verified Traveler Bret Manuel from Katy, TX

"Aging pools need repairs, average food, need to change types of foods offered. We have been to this place 3 years in a row."

BookIt.com® Verified Traveler Craig Fischer from Papillion, NE

"Amazing! This resort was the perfect getaway. We only wish we had booked a longer stay. The accommodations exceeded our expectations. We are already thinking about when we will return."

BookIt.com® Verified Traveler Clay & Alicia from Ohio

"We vacationed here in October 2011 with some good friends and had a GREAT time. The room and resort was super clean. We took the golf cart service to the pool and restraunts. Call the front desk and they will send someone to your villa to pick you up and take you back. The staff was Awesome from begining until check out! The entertainment staff kept us busy with pool soccer, beach and pool volleyball. Special thanks to the pool side and night life bartenders for keeping our drinks refreshing and strong. :) Many thanks to the band, DJ and night entertainers for a great time on the dance floor. The food at the steak house by the beach was our favorite for all of our meals. We are booking our second trip for August soon and can not wait to go on our 2nd trip to heaven!! No kids, no stress just relaxation, and fun!"

BookIt.com® Verified Traveler Donna Rivest from North Port, Fl

"We spent Five glorious days at the resort. From the moment we walked in we were treated like royalty. We have been many times to the Playa Del Carmen area and we felt we liked this resort the best overall. The staff could not of treated us better. Everyone was super friendly and always willing to be of assistance. The resort grounds are beautiful. We had very good meals and service at all the restaurants. We loved the facts that we did not need reservations either. We are looking forward to returning next year."

BookIt.com® Verified Traveler Terri Duffee from Coudersport, Pennsylvania

"This was our first trip to Mexico. Our resort was totally awesome and more than exceptional. The rooms, restaurants, lobby, pool area, restrooms, buffets, bars, everything was ***** (5 Star). The entertainment was great and the service was just tremendous. I would recommend anyone to go to Valentin Imperial for a very relaxing and enjoyable vacation. This was for our 25th wedding anniversary and will be very memorable."

BookIt.com® Verified Traveler Todd from Worthington, WV

"Every part of our vacation was excellent from the champagne at arrival to the superb wait staff to the beautiful views. Best vacation ever, If you are not pleased with every aspect of this resort, you cannot be pleased."

BookIt.com® Verified Traveler B Sonnemann from Menomonee Falls, WI

"Hotel was very nice, staff very friendly. The only thing that could have been better was that you had to get a chair at the pool early or the chairs would be taken."

"Let me start off by saying that I travel with 3 other girls for a yearly trip to Mexico/Carribbean. We all read the reviews for the, I guess that is why we were so disappointed with our stay. We had reserved 2 Golden Jr. Suite rooms, but when we arrived at the hotel, the rude manager informed us that we did not reserve these rooms. For 3 hours we were on the phone to get the matter resolved. The manager at the front desk downgraded our room even though we could prove that we did indeed purchase the Golden suites. The following day, they finally admitted to their mistake, but we were never placed in our reserved rooms. Throughout our whole stay we needed to be by my cell phone because our end was trying to rectify the problem. While we were at the pool, we found 2 other parties that this had happened to. Disturbing to say the least. How could all of the reviews posted be so good, yet we and 2 other parties that we know of have such a horrible experience. I would never recommend this hotel to anyone. The hotel is nice, the other service people are nice, the beach is nice, and the pool is nice. But when you encounter a front desk staff that was rude, non accommodating, and wrong, it is not worth any amount of money. We have been travelling since 1999 on these trips, and we have never encountered a problem such as this. Normally, if the hotel makes a mistake, they upgrade you...not here. At first, they would not admit that they were wrong. And once they did admit that they were wrong, we never received an apology or our confirmed rooms. I don't know if this will get posted because it is a negative comment, but please be aware, this hotel does not live up to all of the comments that you read. At first I thought that we were just having a bad experience, but when we found out that we were not alone in how rudely the front desk treated us and did not accommodate our reservation, we knew it was a problem bigger than just our reservations for 2 Golden Jr. Suites. I urge you not to stay at this establishment. You might get lucky and encounter no problems, but then again, you could be like us and others that were vacationing there and have problems. Problems in itself are not bad, but when the hotel does ABSOLUTELY NOTHING to rectify the problem, well then, that is a whole different problem. Whenever you are spending the type of money that you are...you deserve the reassurance that the staff at the hotel will do anything that they can to make your stay a pleasant experience. This hotel will not do that. Please look elsewhere. You deserve to be treated wonderfully and you can experience that at other hotels in Mexico and the Carribbean. "

"My wife and I stayed at the Velentin Maya Jan 20-25 2012. We enjoyed our stay and recommend this resort and hope to return some day. Check in was a breeze as well as check out. We stayed in one of the ocean front rooms called Emerald Suite on the second floor. You have no ocean view on the first floor due to trees. Our first room was in building 9 and was too far of a walk from the lobby and pool plus not much of a view. After two days of asking we got moved to building 12 closer and a great view. Building 11 appears to have the best views. There is a tile Jacuzzi tub that's very large in the room we used a few times. It takes about 30 minutes to fill it and its not comfortable to sit in. The room itself was nice we were pleased overall with it, nice to have a stocked fridge daily and maid service and room service was good, get the chicken wings, breakfast was good as well in the room. I also enjoyed the very large and pretty pool with two swim up bars meant no problems getting a drink. They had snacks at the pools each day as well. The hotel was at full capacity but somehow we managed to get chairs even during the middle of the day at the pool or beach. Also there are floats at the pool. Lots of friendly people there we made new friends. The only somewhat disappointing thing is I wish the food would have been better. Overall it was pretty good but we had a number of poorly prepared dishes and to be fair a number of good dishes as well but we have had better food overall at other All Inclusives. Our favorite restaurant was probably the French, sit upstairs and order the duck, followed by the Japanese but even at these places the dishes were hit and miss. Some raved about the sushi at the bar in the lobby area but it was not very good in my opinion and I eat a lot of sushi. The worst restaurant is the Mar, too bad I love seafood but it was not good. We tipped quite a bit but it didnt seem to improve the service seems that almost everyone was tipping and got the same level of service which was fine. One night they had a Mexican buffet and they ran out of food in about 30 minutes we barely got any of it so we ended up going to a restaurant later, poor planning on their part, plus the Mexican entertainment was blocked buy the buffet so no one could see it form their tables. They had a band that played twice once on the beach after the fire show which we really enjoyed and also in the plaza area, had a lot of fun dancing. They do a good job with the entertainment here overall. I read some complaints about the grounds or accommodations not being a 5 star well yeah its not a 5 star I'd say a 4 star but the grounds and beach are all very very nice and well kept. Wish they had hot tubs on the property...sorry for the rambling review hope you got some good info. Oh and we rented a car and parked it there an did a couple trips on our own and saved a bundle of cash."

"It is the second time that I have been to that area of Riveria Maya. The first time I stayed at a time share near by not an all inclusive. The all inclusive was a great value and provided plenty of dinner options. The weather wasn't to warm but I guess that is to be expected in January. Overall I would recommend that you stay at the Valentin Imperial Maya."

"We stayed at this hotel for 7 nights and there were so many defects that it literally ruined the vacation. I had requested a king size bed but there were none left so we were given a room with 2 'queen beds', but they were really double beds. They told us they would change the room as soon as possible. The room we were given had the following defects:

1. sink drain locked closed so sink wouldn't drain

2. toilet flushed poorly

3. hair dryer broken

4. hole in fllor 1 inch wide by 1/2 inch deep right in center in front of TV. If you were wearing hight heels you would break your neck. Another in the bathroom.

5. handle missing from closet door

6. no glasses in room

I reported these and except for the toilet, they were fixed.
Other easity remedied faults (reported also to the staff)

1. There are ususally 6 restaurants opened for dinner and no buffet. There are no reservation...they say just show up...but then you do and you are told at most restaurants that there is a 45 - 1 1/2 wait. Not a good way to relax. It would be easier if they took reservations or opened the buffet for dinner. Many people would like something simple for dinner. In general however the food in the restaurants and buffet is very good and the staff is usually accomodating.

2. There are not enough chairs at the pool and beach, forcing people to get up early and throw personal belongings on a chair to reserve for later. The hotel has a policy against this, but it is impossible to enforce and all they need to do is invest a few pesos in some more chairs because they certainly have room for this.

I would like to add that this is the first review I have ever written, but I think there were so many negative things for a hotel rated this highly, that people ought to be aware of this. The grounds are beautiful by the way."

"What a great resort for couples. Lots of privacy, beautiful grounds, great beach and very friendly staff. The pool was very clean, however, a bit cold when first getting in. The music at breakfast was a very nice touch. We loved both the sax player and the harpist. We don't usually return to a place we have already visited but will consider a return visit to this resort."

"From start to finish the entire stay was a delight. Extremely friendly and helpful staff, scrumptious food choices, entertaining nightly shows a treat and the accommodations were indeed relaxing and spa-like. I have already recommended the site to a number of friends and would like to return myself."

"My husband and I have been to Cancun/Riviera Maya many times before and we always had a great time and have been please with the Resort but Valentin has been the best so far. I strongly recomend it to anyone looking for a beautiful and great place to stay away from home. :-)"

"Note for physically challenged. Insist bottom floor for beach front. The stair cases have no hand rails, and are dark several times. No elevators for beach front units. The ocean was mighty rough in December. Overall food was good. Ginger restaurant was best and French the worst. Seafood excellent. Pools were not as deep as I would like. About 4.5 ft. Pool water not heated. Beach was rocky with one section not rocky for swimming. Staff was excellent. Place was well kept and beautiful as well as inhabited with wild life. Value was excellent."

"At the best this is 3 star resort.

THIS IS NOT A COUPLES resort - or DREAMS resort it's a nightmare resort. We looked forward to this vacation and found a resort that had beautiful grounds and gardens, but a staff that did nothing unless it was absolutely necessary. The property obviously has not been maintained and the staff has not been properly trained.

Check In: Hassle free very little information about the resort. No orientation! Told latter bike tour was orientation ( we had an 85 and 87 year olds with us bike tour was not an option), resort is very large and very easy to get lost. No explanation of services meal times except for the daily newsletter with the spa specials and with restaurants are open or closed. Note that they will enforce the dress code for some guest at the restaurants some men in sandals were turn away and others were not.

Room: Very pretty. AC worked most of the time. Bugs Bugs and more Bugs I was bitten by something in the room that made my finger swell to double it size.Room has a small flat screen TV hard to see from bed. Rooms leak beware of puddles from above we were on the first floor of a three story building and had water coming in from the light fixtures. 4 days we had 2 rooms we had water leaking puddles on floor no one offered to move to a dry room. Walking down the hallways and seeing all the towels on the floor against the doors to hold the water out there may have not been any rooms not were not leaking. No hot water for 1st 2 days talked to general manager he could care less.

POOL AREA: Pool tiles falling off. The staff was scrubbing the algae while people are swimming in the pool, adding chemicals from 5 gallon containers (very smelly) while we were swimming around 10am. The pool is shared by the ants as you sit in the shaded areas by the pool the ants fall on you crawl of you and taste you.
There was virtually not waiter service around the pool there was 1 waitress that had to serve everyone she was overworked but she did her best.

Restaurants:
Il Olivo (Italian)
Very good 1st visit and 2nd visit was a disaster- no menu limited choices for dinner took 2 hours for dinner with choice of 4 entrees. 20 minutes to get a cocktail Food overcooked wrong 1st course delivered.

Tamansari (Indonesian)
Noveau Indonesian very sweet lacking any Indonesian influence

Mar (Lobster)
Excellent food (see resort credit below) The waiter was serving the bread and butter drop the butter pad on the table picked it up and put it on my bread plate.

Lalace (French)
A lot of pomp food ok not really worth getting dressed up for

Tierra (Steak)
Over processed tenderized unrecognizable cuts of meats. Not an Outback or Longhorn not even Golden Corral quality.

Le Marche (Breakfast/ Lunch Buffet)
Good food beef /chicken/fish cooked to order lunch. Good breakfast if you are there early by 10:15 they run out of stuff like bacon, sausage, replace with lunch items. This restaurant should be open for dinner but is not. The restaurant is better then all the la carte restaurants above.

Room Service
Very good. The last night we had room service instead of taking a chance of another dinning disaster.




Resort credit is a joke. It should be advertised as resort discount coupons. At every other resort the resorts credits were 100.00 to 200.00 off any service NOT a discount on services where you still have to pay a portion of the bill. Even the lobster cost $10.00 per person after the 2 $20.00 coupons for each two people.
We saw other guests checking out who were angry that the coupons did not cover the of the romantic dinner $200.00 the coupon only took $60.00 off. READ YOUR COUPONS if you do not want an unpleasant surprise at checkout.
"

"Rooms were just ok. Food was great and staff was very friendly. Be prepared to do lots of walking!! We came home with blisters on our feet because we didn't realize we'd have to hike to dinner each night. Suite upgrade was NOT worth the money."

"Overall experience: Superb!!



One main recommendation: Contact someone ahead of time in case you have specific requests. My experience is that they at resort will go above and beyond to fulfill your every requests and ensure a pleasant stay at the resort. And this gets easier to accomplish if they know your requests ahead of time!!.



I Thank the front desk personnel for acommodating my specific requests with the room. The wife loved the romantic setting that the room had as we walked in. And It was truly a great feeling to come in and find the Jacuzzi all set up for us and filled with roses. And let´s not forget about the bottle of champagne. Yes, we had quite an exotic and romantic first coujple of hours indoors;)

Tip: Call the front desk and request to have the jacuzzi ready for when you come back from the beach or the pool.



7 A la Carta restauraints: We tried them all, and the Mexican under the strong leadership of its captain, took all the honors. Kuddos to manager and its staff for offering top notch service and for making our already wonderful experience even more amazing! Well Donel!!



Pool Drinks Mud Slide and Miami Vice are so good!! There is the need, however, to work on improving the quality of other frozen drinks such as Pina Coladas and Margaritas!



The resortl turned out to be perfect for us as we were looking for spending some quality time together as a couple just relaxing in the beautifl scenery, enjoying fun times in the pool and at the beach, pampering our six senses, and just enjoying ourselves without the need for heavy alcohol, wild parties, or other well-known guilty pleasures!!

What does this mean? That the resort is not for eveybody. It is, however, for those couples looking to get away from all the stress and noise of life and embark in a very romantic, fun, and peaceful journey. .



Emerald Suites (AKA Oceanfront Suites) are fantastic!!!



Take an excursion. Xplor, Xcaret, and Chitchen Nitza are all great adventures. There´s literally an excursion for everybody, so indulge yourself!



Prearrange your transportation needs from the airport to the resort and viceversa.. It will make your life easier. Best Day Travel transportation was as efficient and courteous as they getI



Lastly, thanks to all at the Resort for doing an excellent job making us feel better than at home, literally!



ArriveDerchi!!





"

"This holiday was our third year in a row that we choose this resort.
Although there have been some subtle changes in the menu we still had a fantastic holiday. Excellent accommodations and the service was the best."

"Beautiful resort in every way; landscaping, rooms, pools...just spectacular. Staff was very friendly and efficient. Stayed in the swim up suites with a pool 5 steps from back patio. Really couldn't ask for anything more. Would highly recommend."

"We had a very relaxing time at the resort. The staff was friendly and the resort/beach was clean. It was a large resort, so if you are in buildings 5-14, be prepared to walk a little. Of course, there is the option to call for a cart. The 24 hour room service was a nice perk that we enjoyed. Our only gripe was the lack of dining options for breakfast and lunch. We wished there was more than two options for lunch, because it gets old after 6 straight days.
Be prepared to spend a little money on the off-resort excursions, which we do recommend.
Overall, a great resort!"

"Best all inclusive resort ever. I would highly recommend Emerald rooms to everyone. Food is good, 24 hours room service is the best. Nice white sand beach with clear blue waters."

"Our stay at Valentin was fantastic. Beautiful grounds, awesome staff and fantastic beach conditions! Book It also was a great booking agent to go through."

"The Valentin was absolutely AMAZING...We were greeted very warmly when we arrived and were immediately given a glass of champagne, told to sit and enjoy and they would come get us when it was time to check in, which took about 10-15 minutes. I work in a Resort in Atlantic City and I was TRULY IMPRESSED with the Valentin. We stayed in the Emerald Suite building 12. It was BEAUTIFUL.... oceanfront. Although I read reviews about how much walking there was, it wasn't that bad. The grounds are beautiful and it took no longer than 5-10 mins to get from building 12 to the lobby.
The pools were beautiful, with lots of activity and they also had quiet pools if you didn't want all of that going on. There was always seats available at the pool. We did not have to get up at 6am and reserve chairs. We found some no matter what time of the day we went to the pool or beach.
No reservations for the gourmet restaurants were required. This was one of my favorite perks. I've been to other resorts and you always had to make reservations at 8am or they were filled up. Nightly entertainment was also great in the plaza. Sports bar was a lot of fun too and we were also able to get premium liquor (Grey Goose).
I would DEFINITELY visit this property again and again. I was definitely impressed and more than satisfied!"

"I just want to commend the Valentin for their handling of the brush with Hurricane Rina last week. They were excellent in providing the guests with updates on the hurricane's progress, and making sure that our safety was their number 1 concern. Evacuation procedures were explained in detail, preparations for the storm were carried out in full by the staff, with our safety being the reason for everything. Yes, there were certain amenities that were reduced (i.e. no alcohol, restricted restaurants), but they were complying with the law. In spite of the storm, we were entertained by the entertainment staff, and the resort activities continued to the best of their ability. I commend the entire resort for taking every precaution to make our vacation the best it could be in spite of the weather situation! We have never been to the Valentin in 'off' season, only during high season. I did notice quite a few amenities that were not offered during the 'off' season. I missed the daily grilling by the pool at noon, I missed the buffet service at Mar/Tiera for a quick lunch, I missed the live music by the pool.....I also did NOT like the change in the menu at the Mexican restaurant. Please bring back the grouper and flaming shrimp!!! Overall, still one of our favorite resorts.....highly recommend!"

"This was our 3rd visit to the Valentin and we will definitely be returning. A great Value for the dollar
First Impressions - WOW - Incredible property.
Our arrival at the resort was warm and welcoming
Accomodation:
Clean rooms Comfortable Beds/Linens/Pillows.
Places to relax during the day:
Variety of places to lounge during the day. By the pools or beach. Quiet or more active its your choice!
You could have a quieter beach area and swim in a roped off area that is well supervised by a Lifeguard. Or you can lounge around in the different pool options. A quieter crescent shaped pool in front of Blds 6 / 7 or 8 (Golden Suites) with its own bar for beverages or the HUGE main pool on the other side of the resort that is an hour glass shape with an active end and a quiet section. It has 2 bars in the pool.
Beverage Service - During the day there are servers at the beach and the pool or you can opt to get up and get your own.
Activities:
Entertainment Staff is incredible. The best I have come across at any resort. They keep the guests well entertained OR leave you alone if you want. We preferred to watch the fun and guests were having lots of fun with them. Busy schedule during the day.

Theme nights: Carribean and Mexican nights
Never did get to see the Carribean night but the Mexican theme night was thee BEST we have ever seen at a resort in the area. Beautiful Venue in their courtyard at the front of the resort. Lots of lively entertainment and the buffet style food was fabulous too!

Food in the Evening - No buffet in the evening. Approx 6 ala carte options for dining available in the evening which suited us fine. We were never rushed and service was consistent with 5 *****. Our favorite restaurant was the French Themed one followed by the Meditteranian and Japanese. They also had a snack bar set up at 11pm in one of the bars for guests and also sushi available at 6pm in another bar.

Food During the Day: During the low occupancy season there is one Buffet Breakfast and Lunch with lots of variety while the other large restaurant that is a buffet also during high season is an ala carte for Breakfast and Lunch so you have a choice. We preferred the buffet option. The buffet serves similar items served daily BUT if you didn't eat the fish, pork, beef and chicken on your plate at every meal and paced yourself you certainly won't tire of the many choices.

Room Service:
Have ordered room service several times. Great variety on the room service menu and tasty. Never longer than 45 minutes and the hot dishes were always hot. Very efficient.

Staff is hard working and genuinely friendly. Always an 'HOLA' for you.

Grounds: Beautiful well manicured in areas and 'jungle' in some areas further away. This resort is spread out so you never feel closed in but there is lots of walking. Or you can call for a shuttle to come to your room to pick you up if you don't feel like a stroll.

Like I mentioned before - we will definitely be returning to the Valentin."

"we stayed in early October for our anniversary, it was wonderful. We had a few room issues which were taken care of right away, otherwise the place is great. The grounds are so pretty and well taken care of, food great, entertainment good and the staff is very friendly and helpful. It was a wonderful vacation."

"We went to the Valentin for our honeymoon and it was great! We had a great time until Hurricane Rina was going to make an appearance. But I have to say the hotel did everything they could to make sure the guests were comfortable and calm. I was very impressed with the property, the rooms and the staff. We stayed in the Golden Jr Suite and it was beautiful. We will be back, but either before or after hurricane season next time. :-) I would definitely would recommend this resort to anyone looking for a nice adults only environment. Perfect for couples!"

"We had an amazing time at this resort in spite of Hurricane Rina. The resort is beautiful although depending on the building you are in, there may be a lot of walking. The walking for us was a bonus, however, as the food at the 7 restaurants was great and we ate a lot! The pools are beautiful and the staff was terrific. We would definitely come back!"

"BEYOND MY EXPECTATIONS... HOMERUN !!!"

"Overall the resort exceeded our expectations with excellent food, outstanding staff, and a lovely room. I really enjoyed the marble flooring throughout. The maid added a special touch by designing hearts and elephants made from the bath towels topped with carnations. We visited serveral different restaurants and never had a bad meal. Even the room service meals were high quality. We only had two complaints: 1. They don't serve corona beer 2. The seated bike and another piece of equipment was broken in the excercise room."

"The resort was more incredible than I imagined. I could not have asked for a better location for our honeymoon."

"Strengths: Food, service, shuttle to move you around if walking is not your style.

Weakness: Pool side food or grill. Help with shipping on purchased goods from street vendors. Casual dining for dinner. All resturants preferred casual elegance, meaning long pants for men and a dress or capri's for women."

"We spend a week at this resort and liked it, but cannot give it and excellent grade since there are plenty room for improvement"

"Everything about this stay was great! The only thing we wish would have been different would be the pools and pool pars to stay open later. Food was great, staff was very friendly, and entertainment was also very good. Beach was AMAZING!"

"Recommended by friends who were there 2 years prior and was a great experience. Terrific rooms, grounds, pool, beach. Food is very good. Staff is incredibly helpful. Definitely would consider returning."

"This adults only resort is fantastic! We read a lot of reviews from many hotels in the area and chose this resort and we're so glad we did. We were in Building 11 and had an ocean view. I think building 12 would be the best for a clearer view but anywhere from building 9-12 would be great. The beach was really nice, no rocks in the swimming area and if you wanted to snorkel and see fish, all you had to do was go closer to the rocky areas. We liked the fact that we never had to make a reservation for any of the restaurants (unlike some of the other resorts we heard about). We felt the French restaurant was a great dining experience in a beautiful setting. We ate most of our breakfasts in the restaurant near our building on the ocean but the one nearer to the front actually had better choices. We liked the fact that the resort was large and we could get a lot of exercise walking whereever we wanted to go. I liked the fact that when we got dressed up for dinner, we could call for a ride and the driver with golf cart appeared within 3 minutes. Room service was also very prompt and everything steaming hot. We never had an issue with the food or water as the whole. Resort uses a filtered water system. I think the only thing we didn't like was the fact that our in room jacuzzi took over 2 hours to fill up so, we only used it once. We would highly recommend this resort to our friends and family! If you want an active full day adventure try the Tulum extreme. It includes visiting the mayan ruins, swimming in a cave (cenotes), zip lining and rappelling. We finished with a great lunch in the jungle that had chicken prepared in a mayan tradition.
The resort had kayak's, snorkling equipment, boogy boards to use for free and we took full advantage of it. We also took the jungle tour through Aquaworld (signed up for this at the main pool where they had out towels) and got to drive a 2 person jet boat through the mangroves and out to the coral reef where we snorkled. All in all this was a great choice for our honeymoon!
"

"This was our second trip to the Valentin Imperial with a group of friends. I can't say enough about this resort. The service is great. The food is very good with a wide variety. We tried all the restaurants and enjoyed the variety of food. The dinners are slow, but this is more a cultural norm versus just slow service. You really can't go wrong staying here."

"Had a great time

"

"We had a wonderful time at the Resort. The Staff was attentive. The Resort itself is well maintained and beautiful. Food was OK, nothing great but OK.



The Beach is clean - soft sand with plenty of lounge chairs."

"This place is amazing! Beautiful grounds, meticulously maintained, wonderful rooms, terrific food, great service, awesome beach and pools, felt welcomed and pampered by the staff at all times. One down side, lots of walking, its a big resort and things are spread out, but you can call for a golf cart ride anytime and they are happy to oblige. Will absolutely be returning to this resort, next time with our friends. This trip was for our 25th wedding anniversary and it was so romantic and the staff went out of their way to recognize our special event. Few tips, bring a float for the pool, and a beverage holder to keep your cold drinks cold and insect repellent for nighttime outdoor activities."

"Fantastic from beginning to end...amazing staff, so friendly and caring...immaculate rooms and delicious food...room service any time at all, Joey loved that...endless beach views...even from the shower...patio off the jacuzzi more beach views and on and on and on...excursions galore...we did the Coba Maya Encounter...we zip lined, reppelled down a mountain and swam inside a cave...it was awesome...so much more than we had hoped for.. :-)
Thank you Valentin Imperial Riviera Maya!!!...We'll be back for sure and we'll bring friends!!!"

"The resort was very nice...very clean and the grounds were well maintained. The large pools and whirlpools were sparkling clean. Customer service was excellent. The overall quality of the food was very good. Our emerald suite had a filtered view of the Caribbean sea and was very private. Overall a great 5 day vacation at a good value."

"We absolutley loved the place and will return again once our yougest is old enough to handle our absence. Everything was perfect !!! The property was immaculate for being set in a tropical rainforest, we actually picked it because of the greenery in all of the pictures we found on the net. The service was superb as well as very timely and the staff was knowledgable and friendly to all of our concerns. Overall the Hotel Valetin was awesome. They advertise a very strict dress code for dinners which was not very strictly enforced except at the French restaurant. All of the others required casual dress and allowed shorts and nice sandals with a collared shirt for men. The emerald beach front is close to the beach and you can hear it but not see it without a short walk through the vegetation. Overall, all of the food, was excellant however if you dont read french then get a good tranlator because steak tartar is RAW. On another note EXPLOR park was well worth the time and money and highly recommended by us."

"We spent 4 days at Valentin Imperial and loved it. Beautiful landscaped grounds, very private, yet you could walk anywhere within a few minutes. I was told that this is not the peak season, and the resort was not crowded at all. We never waited for a table, and had no problem finding chairs at the pool and beach. The breakfast and lunch buffets were first rate. The dinners were also very good. We had great weather, and had many frozen drinks by the pool. Someone suggested that we bring about $50 in singles to give out as tips, which we did. The staff were some of the friendliest, most wonderful people we have met, and we tipped for rounds of drinks, good service, the bell hops, etc. The tips appear to be genuinely appreciated. Overall, a great time and the price was great as well. We will definitely come back and hope to stay for a week or more. "

"Went back for the second time this year and it was as wonderful if not better then the first time. Do yourself a favor and hit up the Valentin, best vacation you will have in Mexico."

"My husband and I had the best trip--ever to this amazing resort! The food was incredible and the staff bent over backwards for us. Top notch service, for sure. Different dining experience every night and live shows which were impressive. Loved the staff, they really work hard to please. We were there 6 nights and only left the resort once for a shopping trip in Playa Del Carmen. Felt like we never wanted to leave this Mexican palace! Beach was stunning and the pool was tremendous! Thank you staff at for making our stay a memorable trip! Regards, Marguerite & Robert"

"Excellent trip an Hotel."

"Excellent venue, wonderful white sand beach with crystal clear ocean. Very friendly and courteous staff, food was mostly great. We even toured the kitchens which were immaculate. Great service was even better with tipping, Please people, one hundred bucks for the week for you is nothing compared to how it can impact the standard of living for those working at resorts. I asked the concierge and only the person you tip gets the tips ,so spread it around to any deserving staff. She also had lots of one dollar bills if you need them and will exchange larger US bills. emerald suite with spectacular view of ocean from bed and enormous jacuzzi. Ask for second level if you want a view as there is serious vegetation in back of the ground floor suites. "

"My husband and I went to Valintin Imperial Maya for our honeymoon just 5 months ago and we are already ready to go back! EVERYTHING was AMAZING! Staff was super helpful they make you feel like royalty. Food was great and lots of it! Drinks were also great too! We got the JR Suite and loved it! We loved the room service, we were able to order food at any time of the night. Beach and pool was beautiful! We are planning our trip for our 1 yr anniversary as a married couple and can't wait! "

"This is a wonderful place, if you love nature than this is the place for you. It's like a garden jungle the only thing I can say that wasn't the best was the food it was just good not great maybe thats because I went at off season. "

"The Valentin was beatuiful. My wife and I went for our honeymoon just a few days ago (Sept.12-19). the weather was great, it was relaxing and there were not to many peeps there. The breakfast buffet and lunch buffet are really good. (ask for the habenero salsa!). The dinners were ok, the best was the Tandoori chicken from the Indonisian resturant. Room service food is best described as, 'eh.' Staff is friendly and the ocean is awesome. It's a good value for all-inclusive, and, out of all the places we looked into, it is the best. always ask for double whatever alchohol you are drinking and the drink will be perfect. Overall, it was an awesome and relaxing experience for both of us. Totally worth it."

"This hotel was magnificent, the grounds were beautiful and meticulously maintained. The food was delicious and every dish had a beautiful presentation. The most notable thing about this hotel was the staff, every employee we encountered was friendly. Everyone from the wait staff to the maintenance workers had a pleasent word and a smile for you EVERY time you saw them. We would definately recommend this hotel to our friends and we would go back again in the future. "

"My husband and I would definitely recommend Valentin to others and we will definitely go back to this resort for vacation. It was very clean, restaurants were good and the staff was very friendly. Only draw back is the fitness room. It only had a few pieces of equipment and they were not in very good condition. Besides that, the overall experience was great!"

"Just returned from our honeymoon! Beautiful pool and beach. Staff was extremely friendly. Food was hit or miss but had many options for dinner. We had the golden suite which was very large. They have daily shows and music on the plaza each night so it gives you something to do if you want. Rooms were cold and frig stocked each day. One complaint is the food from room service was not good so we went to all the different restaurants. Overall a great time!"

"This was a beautiful place to relax. Everything was outstanding. The rooms, food, service, etc... Would highly recommend it to anyone. "

"Amazing value!!! This was a wonderful experience for our first time at an all inclusive!!! VIM was recommended by a friend and we loved it and would definitely recommend it. Our Emerald Suite was beautiful with a white sand beach view and mosaic jacuzzi and glass shower with dual heads! Room service was prompt. Grounds were very secure and no pesky sales people were ever around. The grounds are beautifully manicured and impeccable. This place is immaculately clean. The 7 restaurants were all excellent and provided 5 star dining with beautiful ambiance. Drinks were also excellent and never in short supply! The nightly shows are enjoyable and there are many activities during the day but we didnt partake because the massive pool was just too appealing! My only complaints: 1. The pool and beach 'close' way too early so nights can be a little boring on the grounds. 2.) There is no place to grab a snack. You always have to sit for a meal at a restaurant or order room service. I would have liked a place near to pool to grab a snack. Overall this was an extraordinary value and an absolutely wonderful resort that I would strongly recommend to anyone looking for relaxation and luxury! "

"Awesome resort, everything was perfect. Staff is great and very friendly."

"What a great beginning and it only got better and better..."

"My wife and I picked the Valentin for our 5th anniversary and it was perfect! Beautiful place, room, pool, and beach. We had a great selection of drinks and food. Entertainment was exciting and we made new friends. We will come back."

"This hotel has a very good service , food is incredible, staff is friendly they need to improve with quality of drinks, they serve very poor quality on wine and spirits



"

"It was an awesome trip. It's the first time for me and my wife to be out in Cancun. Everything was nicely arranged and felt freedom.
Thank you."

"The place was great and we'd go back. Lacking on a few details(food was pretty good but not great) but if you don't expect flawless perfection you'll be happy. Wish they had more juices at the bars and beach food. But the grounds, rooms, pools and beach are stunning and the staff is great."

"definatly the best vacation i've had. i spent my time enjoying to do whatever i felt without feeling pressured to do anything. entertainment staff was amazing, getting alot of people to play games and giving us guests a wonderful time and encouraging people to meet one-another and develope some nice friendships. the staff was very accomadting and tried their best to please everyone as well as possible. also nice to see a VERY ' GREEN' HOTEL. i will be returning to this resort in the future."

"My husband and I just got back from a 10 day stay at The Valentin Imperial Riviera Maya. The resort exceeded all of our expectations. It's like a luxurious, beautiful, peaceful adult playground. During the afternoon there are games at the pool and beach. At night there are shows. All of these are optional of course.
"

"Excellent is how we would describe our stay at the Valentin. Our first impression upon arrival was good the grounds are very well kept and the outside is beautiful. When we arrived we were greeted with a cold glass of champagne and a welcome. We were then checked in and given our room keys and explaining what to do if we need anything and how to get around the place. We booked a Golden Junior Suite overlooking the Lazy River Pool in room 8212 and it exceeded our expectations, the room was spacious and had everyhing we needed. Words can't describe our room, it was great. The fridge was kept stocked with bottled water, soda and beer our entire stay. There are many food options and there is always something open so you can get a bite to eat, and if you want room service it is open 24/7 and we used it frequently and had great service, when you place an order for room service they tell you 40 to 45 minutes but its usally 20 to 30 minutes. Each day you are given an activity sheet explaining what you can do each day and what nighttime shows are preforming that night. The beach is also beautiful.......I could go on and on about how much we liked this place. If you are looking for a beautiful place to relax and unwind this is it. The staff are very helpful and friendly also. We are very picky travelers and any concerns we had, we told to the staff and it was corrected quickly....We highly suggest you go here and enjoy."

"This place is totally 'Awesome'!!!! We upgraded to a gold suite and it was well worth it. The service was great and the rooms were really nice. We had a room with a jacuzzi, however with all the other activities going on at the resort we didn't use it often. We read other reviews about a smell of mildew in the rooms and that was true. Make sure you bring candles, air sprays to eliminate the odor. The staff was very helpful and quite efficient. Staff works very hard and are quite appreciative of tips, however the service is still excellent even when there is no tipping. Food was good, drinks were a little weak but you just need to ask for straight alcohol and your chaser on the side...(that's the only way you will get a buzz). Pack bug spray the mosquitos are terrible. They have a DJ in the plaza every night, however ONLY a few people take advantage and actually dance. Most just sit and watch which to me defeats the purpose of being on vacation. Overall we loved the Valentin, and would look into returning later."

"We loved our stay at the Valentin, from the first to the last day. The food was so good and going to the different a la carte restaurants was very easy. One thing we were disappointed in was the wine. But we knew ahead of time, so we brought a few bottles. They had three different kinds, and they were not good. Besides that issue, I have no complaints about the food. The rooms, pools and bathrooms were as clean as can be. I was impressed by that. The bar in the pool closes at 5:00pm. That can be a little early, but considering you go back to your room, get ready for dinner and see a show, that is fine. We would definitely return to the Valentin."

"I cannot express how great my experience was at the Valentin. The service was exceptional, the food at all of the resturants was fabulous, and I could not have asked for a better atmosphere to relax and unwind. "

"AMAZING RESORT! Excellent food and rooms!! WOW! The video here on BookIt.com is exactly what our rooms and pool looked like! Would LOVE to go back!"

"Rooms were awesome! Would recommend upgrading to the silver, we had pool area right outside our doorway. A little far from the main lobby but close to beach and morning buffet. We went in August, it was a little warm in the main buildings but the room temperature was fine."

"We`ve been there three times and love the place. The grounds are gorgeous, the food excellent, and the service outstanding. We stayed in a golden suite in Building 6 this last time and the location was excellent. Close to everything and from our third floor you could see the ocean over the emerald suites. The Valentin is very large and so be prepared to do some walking. But with that size comes a huge beachfront plenty of pools and a feeling that even when it`s full, you aren`t cramped. The house wines are drinkable, but not something you would go out an buy yourself. Of all the restaurants, the French has the best meal with an outstanding beef filet. Food is pretty much the original matter of taste, but we found it to be excellent. It`s not for everyone, but I would guess that 95% of the people who go there are very happy. "

"This was our third trip in 2010 to The Valentin, the reason we returned to the same hotel, the food and wine were great each time. However, this last trip over Christmas the wine was bad, really bad. I hope they get the message and go back to the wine they served before or we will not return. "

"Upon Arrival, We were greeted with Champagne, and a very honest smile from the staff. I will say, the 2nd visit was extremely just as nice as the 1st trip. The resort is extremely beautiful and relaxing. The main pool area is a blast. All adults is nice and meeting people from all over the world and walks of life is fascinating. Everyone is there for different reasons but primarily R and R. You will enjoy the La Plaza area nightly for drinks, mingling, dancing and a great time.The food is great depending on what you like. The complimentary wine definitely needs an upgrade, but for an additional charge, the upgraded wine list isn`t bad. Understand nothing is perfect, but you will definitely enjoy the resort and want to return for another relaxing vacation. The beach area is also nice. Beach Volleyball is fun! You will not spend much time in your rooms, there is so much to do and see. Relaxation is Grand!"

"We (me and my husband) returned from VIM today. We liked everything except food in Taman Sari (Indonesia cuisine), sushi (GInger restaurant) and of course wines in all of the restaurants. They offer only house wine (red and white) for free, they are awful and tastes like vinegar. But, in general we liked it. Beach and pool are good, staff is funny and friendly."

"One of the best resorts we have ever been at. But the reason we went was we only drink wine and the room description states extensive selection of bottles of fine wine is included. They only had one red and one wine and they were vile. We actually watched people sip it and spit it out. They told us that was the only two wines they had in the entire resort. At the French restaurant we asked for something different and the waiter said the wine room was empty. They try every minute to sell you wines and admit their house wine is only good for salad dressing! We paid for all-inclusive which included fine wine and it does not exist. Everyone loves the resort but were upset they could not have a glass of wine with dinner. Other than that it`s great."

"This place is fantastic. Expansive grounds, beautiful beach, great friendly staff, nice selection of different restaurants, and good value make this a place I will definitely have to visit again. "

"My husband and I celebrated our honeymoon at the Valentin Riviera Maya resort and it was absolutely fantastic. We just got home from there and are already planning to go back next year for our first anniversary! The resort, food and staff were amazing! We couldn't have asked for a better vacation! We would recommend this resort to anyone! "

"The whole Valentin staff was extremely nice, very freindly
and accommodating in every way!.

A shuttle co accidently grabbed one of my bags and the Bell men at the Valetin actually tracked it down and got it to me before I left on the airport

The shows we great and the food was wonderful. I have been to Mexico many times.... especially in Cancun... I think the Hospitality at the Valentin can not be compared to any other Hotel/Resorts I have stayed!... Truly Exceptional!

I will definitely come back very soon and will definitely recommend the Valentin Imperial to everyone that I know!... I cant wait to come back."

"We had a wonderful time!! So relaxing, teh swim up room was so great! The staff was excellant I would recommend this place to everyone, well mostly couples, but definately a wonderful experience, we will be going back. "

"I just got back from this resort a couple weeks ago and I can't wait to go back! The staff was beyond wonderful. They were always smiling and just made you feel at ease. I couldn't believe how many activities they planned for you to do throughout the day, we probably almost did all of them! The resort itself was magnificient. I can tell that they really took pride in their resort because it was always clean and well manicured. The main pool was so warm and a live band would come every day! The swim up bars were great as well. Finally, I have never been so impresed with food at once place like I was here at the Valentin. Every plate I recieved was beautifully prepared and tasted amazing! I loved all the nightly entertainment and the resturants were great as well. However, there are dress codes at night. Overall, I will definitely be going back to this resort, I loved everything about it!"

"We will definately be going back! It was very hot and the public areas (lobby, restaurants), were still warm and could have been cooler. Some of the food was outstanding, other food was mediocre. Mexican was great, japanese very good, french we recommend the filet or the lamb stew. Rooms were fabulous and very cool. We had a silver jr suite and upgraded to the golden which was on the second floor by the swim up pool. This was wonderful to go into at night and cool off. Piano bar was nice and the service everywhere was very good. Pool with two large swim up bars were great and the beach was nice as well. We used Best Day shuttle from the airport which was recommended and booked through Bookit. They were very organized and got us to our destinations as required. Overall we had a very relaxing vacation and can't wait to return."

"The Valentin Imperial Maya was our first experience with an all inclusive. All I can say is it exceeded our expectations by 1000%. It was amazing. The staff was friendly and helpful. Even the gardners spoke every time you walked by. The room was beautiful. The grounds were awesome. It was very romantic, private and fun. The restaurants and bars were wonderful. We did not have one negative thing to say about our stay. Also conveniently located. We were pretty much the first ones off the airport shuttle and the last ones picked up on the way back. YOU MUST TRY THIS PLACE!"

"Had a little trouble with breaker switches - they had to be reset by staff. The main pool was awesome, we took our own rafts and just left them there. We met some good folks, the entertainment was great and the food was good."

"My wife and I just returned from a well overdue vacation without the kids. Let me start out by saying WOW!!!. This place has everything you will need for a relaxful vacation. The food was EXCELLENT and the POOL was perfect. No wait at the restaurants and pool side service was A . For those meat lovers that enjoy a great steak, their steak bar was Outstanding !!!!! (Filet Mignon) Service from the staff was outstanding and very friendly. They cater to your every need and make each night an exciting one. They have nightly shows and each one was outstanding. Their is no real need to leave the resort unless you are going on an excursion. Top shelf liquior was flowing non-stop and being in your room was even better...........Well all I got to say is if you book a stay here, you will know what I mean. My wife and I are already planning a return visit. One suggestion, try the Spa session and ask for the couples treatment. Until next itme.... you will not have any regreat choosing this resort ****** (6 STARS FROM ME) "

"My husband and I honeymooned at the resort August of 2009. From the moment we stepped onto the property we were treated like we were King and Queen. No complaints at all. I recommend this resort to all. "

"We stayed at the Valentin from june 15-21 for our honeymoon. It was amazing! The staff is extremely nice and helpful. The food was probably the best part. We ate at 6 of the 7 restaurants. Would definitely recommend all of them. The resort is very elegant there because of it being adults only. The beach was great. It was a little difficult to find a cabana to sit under. People like to leave their stuff there all day. The water was very nice. Its somewhat rough on part of it because of seashells, but there is a nice swimming area just up the beach a little ways. We had a massage on the beach one day (definitely recommend that!). Overall the stay was awesome! My new wife and I will definitely be back"

"My husband and I spent 7 days at the Valentin in October of 2009. I was so impressed by all aspects of this resort. It is a very large resort, but not hard to navigate. We chose building 3 so that we were near the pool and the restaurants. Room service was awesome. The food at all the restaurants was great especially the Indonesian- Taman Sari. We had the lowest category of rooms. It was gorgeous. This resort is NOT a good resort to party at unless you're traveling with several friends, but for couples it is perfect."

"was flawless. I've been to Cancun and Cozumel. By far, this resort is the most beautifle resort yet. The entertainment was great, the staff was very friendly and attentive. Their is not one thing I would change about this resort. My husband and I stayed 6 nights and 7 days in June 2008. We enjoyed going into Playa, not so much Cancun (too touristy), but had a great time. We will definately go back someday. Great memories."

"We chose to spend our honeymoon at the Valentin Imperial. Trusting what we had seen and read on bookit we tried it out. And to our amazement it was everything and more!! From the moment we arrived to the moment we left we were treated like royalty!! The food was great, especially the French restaurant! We were waited on hand and foot at the pool and beach. It was such a wonderful week! After 7 days we were sad to leave. We are already planning a trip back there for our 1 year anniversary. We would highly recommend if you are looking for a get away to totally relax and enjoy yourself!"

"My Husband and I had such a wonderful time at this beautiful resort, we were treated like Royality. There was so much to do, but we just wanted to relax, and thats what we did, it was absolutly wonderful. The people are so great!!! We will bring alot of ones with us next time, even though they don't want you to tip. Everyone works so hard to make sure your having a great time. The resort was so clean and beautiful. The food was wonderful, we tried everything, with no disapointments. It was so romantic- we fell in 'Love' all over again. We haven't stopped talking about it . We are planning to return in October, with another couple. If you have any doubts, don't - It's Heaven!! Thank You so Much, for the best Vacation Ever!!!!!!!!!"