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The Royal Caribbean Resort - An All Suites Resort

Cancun, Quintana Roo, Mexico (CUN)

Room rates from:
$142 $85
Per Adult Nightly
Hotel + Flight from
WAS
Starting from:
$889 $639
Per Guest for 5 Nights
Based on 1695 reviews
Escape to paradise. Sink your toes into soft white sand thats always cool to the touch and listen to the murmur of the waves. Start the day with a swi
Room & Rates
Royal Caribbean std

Double Standard Room (420 sq. ft.)

Starting from
$142 $85
Per Adult Nightly
Open to a balcony with sea views, this Double Standard Room measures 420 square feet and sleeps up to 2 people in its two double beds. Slip into the pillowtop bed with premium bedding for a good night's rest. The private bathroom has a shower/tub combination. There is a TV and DVD player for your entertainment, a kitchenette with a mini-fridge, a microwave and a coffee maker. Complimentary wireless Internet access keeps you connected. You can request an in-room massage.
 
THIS ROOM IS NON-SMOKING
 
Room amenities
●    Bedroom with two double beds, TV and DVD player.
●    One bathroom with a shower/tub combination, hair dryer and a makeup/shaving mirror.
●    Free Wi-Fi.
●    Kitchenette (mini-fridge, microwave, coffee maker, cookware).
●    Free Wi-Fi access.
●    Iron/ironing board.
●    In-room safe.
●    Balcony.
●    Central air-conditioning.



IMPORTANT NOTICE: Please note that for Guests stays crossing a Saturday night, a room move might be required. Should this be the case, the hotel managment team will assist our Guests in order to make this an easy and quick process.


Maximum Occupancy in this Room:
2 Persons.
Up to 2 Adults or 1 Adult and 1 Child.

Hide room details

Double Standard Room (420 sq. ft.) - Bed and Buffet Breakfast

Starting from
$160 $96
Per Adult Nightly
Open to a balcony with sea views, this Double Standard Room measures 420 square feet and sleeps up to 2 people in its two double beds. Slip into the pillowtop bed with premium bedding for a good night's rest. The private bathroom has a shower/tub combination. There is a TV and DVD player for your entertainment, a kitchenette with a mini-fridge, a microwave and a coffee maker. Complimentary wireless Internet access keeps you connected. You can request an in-room massage.
 
THIS ROOM IS NON-SMOKING
 
Room amenities
●    Bedroom with two double beds, TV and DVD player.
●    One bathroom with a shower/tub combination, hair dryer and a makeup/shaving mirror.
●    Free Wi-Fi.
●    Kitchenette (mini-fridge, microwave, coffee maker, cookware).
●    Free Wi-Fi access.
●    Iron/ironing board.
●    In-room safe.
●    Balcony.
●    Central air-conditioning.



IMPORTANT NOTICE: Please note that for Guests stays crossing a Saturday night, a room move might be required. Should this be the case, the hotel managment team will assist our Guests in order to make this an easy and quick process.


Maximum Occupancy in this Room:
2 Persons.
Up to 2 Adults or 1 Adult and 1 Child.

Hide room details
Royal Caribbean 2 bd rm

Two Bedroom Master Suite (1,494 sq. ft.)

Measuring 1493 square feet and sleeping up to 6 people, the suite has a master bedroom with a king size bed and a secondary bedroom with two double beds. Slip into the pillowtop bed with premium bedding for a good night's rest. The separated private bathrooms have a shower/tub combination and complimentary wireless Internet access keeps you connected, the flat-screen TV and DVD player provide entertainment for you. The private kitchen is stocked with a full-sized refrigerator/freezer, a stove and a microwave. Air conditioning, a ceiling fan, and a separate dining and living room with two single Murphy beds are among the conveniences offered. The secondary bedroom has a kitchenette with coffee maker, microwave and a mini-fridge.

THIS ROOM IS NON-SMOKING
 
Room amenities
●    Master bedroom with a king size bed, TV and DVD player and ocean view terrace access.
●    Secondary bedroom with two double beds and a balcony.
●    Spacious living room with two single Murphy beds.
●    Two separated bathrooms with a shower/tub combination, hair dryer and a makeup/shaving mirror.
●    Dining room.
●    Free Wi-Fi.
●    Fully-equipped kitchen (fridge/freezer, stove, microwave, coffee maker, cookware).
●    Kitchenette (mini-fridge, microwave, coffee maker).
●    Free Wi-Fi access.
●    Iron/ironing board.
●    In-room safe.
●    Terrace.
●    Central air-conditioning.


IMPORTANT NOTICE: Please note that for Guests stays crossing a Saturday night, a room move might be required. Should this be the case, the hotel managment team will assist our Guests in order to make this an easy and quick process.


Maximum Occupancy in this Suite:
6 Persons.
Up to 6 Adults or 1 Adult and 5 Children.


Hide room details

Two Bedroom Master Suite (1,494 sq. ft.) - Bed and Buffet Breakfast

Measuring 1,493 square feet and sleeping up to 6 people, the suite has a master bedroom with a king size bed and a secondary bedroom with two double beds. Slip into the pillowtop bed with premium bedding for a good night's rest. The separated private bathrooms have a shower/tub combination and complimentary wireless Internet access keeps you connected, the flat-screen TV and DVD player provide entertainment for you. The private kitchen is stocked with a full-sized refrigerator/freezer, a stove and a microwave. Air conditioning, a ceiling fan, and a separate dining and living room with two single Murphy beds are among the conveniences offered. The secondary bedroom has a kitchenette with coffee maker, microwave and a mini-fridge.

THIS ROOM IS NON-SMOKING
 
Room amenities
●    Master bedroom with a king size bed, TV and DVD player and ocean view terrace access.
●    Secondary bedroom with two double beds and a balcony.
●    Spacious living room with two single Murphy beds.
●    Two separated bathrooms with a shower/tub combination, hair dryer and a makeup/shaving mirror.
●    Dining room.
●    Free Wi-Fi.
●    Fully-equipped kitchen (fridge/freezer, stove, microwave, coffee maker, cookware).
●    Kitchenette (mini-fridge, microwave, coffee maker).
●    Free Wi-Fi access.
●    Iron/ironing board.
●    In-room safe.
●    Terrace.
●    Central air-conditioning.


IMPORTANT NOTICE: Please note that for Guests stays crossing a Saturday night, a room move might be required. Should this be the case, the hotel managment team will assist our Guests in order to make this an easy and quick process.


Maximum Occupancy in this Suite:
6 Persons.
Up to 6 Adults or 1 Adult and 5 Children.


Hide room details

One Bedroom Suite (801 sq. ft.) - Bed and Buffet Breakfast

Measuring 801 square feet and sleeping up to 4 people, the suite has a master bedroom with a king size bed, slip into the pillowtop bed with premium bedding for a good night's rest. The private bathroom has a shower/tub combination and complimentary wireless Internet access keeps you connected, the flat-screen TV and DVD player provide entertainment for you. The private kitchen is stocked with a full-sized refrigerator/freezer, a stove and a microwave. Air conditioning, a ceiling fan, and a separate dining and living room with two single Murphy beds are among the conveniences offered.

THIS ROOM IS NON-SMOKING
 
Room amenities
●    Master bedroom with a king size bed, TV and DVD player.
●    Spacious living room with two single Murphy beds.
●    One bathroom with a shower/tub combination, hair dryer and a makeup/shaving mirror.
●    Free Wi-Fi.
●    Kitchenette (mini-fridge, microwave, coffee maker, cookware).
●    Free Wi-Fi access.
●    Iron/ironing board.
●    In-room safe.
●    Terrace.
●    Central air-conditioning.


IMPORTANT NOTICE: Please note that for Guests stays crossing a Saturday night, a room move might be required. Should this be the case, the hotel managment team will assist our Guests in order to make this an easy and quick process.


Maximum Occupancy in this Suite:
4 Persons.
Up to 4 Adults or 1 Adult and 3 Children.


Hide room details
Royal Caribbean 1 bd rm

One Bedroom Suite (801 sq. ft.)

Measuring 801 square feet and sleeping up to 4 people, the suite has a master bedroom with a king size bed, slip into the pillowtop bed with premium bedding for a good night's rest. The private bathroom has a shower/tub combination and complimentary wireless Internet access keeps you connected, the flat-screen TV and DVD player provide entertainment for you. The private kitchen is stocked with a full-sized refrigerator/freezer, a stove and a microwave. Air conditioning, a ceiling fan, and a separate dining and living room with two single Murphy beds are among the conveniences offered.

THIS ROOM IS NON-SMOKING
 
Room amenities
●    Master bedroom with a king size bed, TV and DVD player.
●    Spacious living room with two single Murphy beds.
●    One bathroom with a shower/tub combination, hair dryer and a makeup/shaving mirror.
●    Free Wi-Fi.
●    Kitchenette (mini-fridge, microwave, coffee maker, cookware).
●    Free Wi-Fi access.
●    Iron/ironing board.
●    In-room safe.
●    Terrace.
●    Central air-conditioning.


IMPORTANT NOTICE: Please note that for Guests stays crossing a Saturday night, a room move might be required. Should this be the case, the hotel managment team will assist our Guests in order to make this an easy and quick process.


Maximum Occupancy in this Suite:
4 Persons.
Up to 4 Adults or 1 Adult and 3 Children.


Hide room details
The Royal Caribbean Resort - An All Suites Resort
Kukulcan Boulevard Km 17.5, Cancun, Mexico 77500

Why Stay Here


24-Hour Front Desk
24-Hour Security
Concierge Services
Wi-Fi
Thomas More Tour Desk For Reservations to Golf Courses, Ecological Theme Parks, Mayan Ruins, Scuba, Snorkeling Charters Plus More
Car Rental
Royal Resorts Special Events Coordinator For Weddings, Anniversaries and Other Occasions
Royal Resorts Shuttle Bus Service Linking The Royal Caribbean to the Four Sister Resorts and Captain`s Cove Restaurant
Guest Laundry
Independent Doctor`s Office (On Call 24 Hours)

Resort Details

Escape to paradise. Sink your toes into soft white sand that`s always cool to the touch and listen to the murmur of the waves. Start the day with a swim in the pool, work out in the gym or sign up for tennis and sail boating. The Royal Caribbean offers plenty of activities for families and friends and after a busy morning or visit the spa for a selection of relaxing massages and therapies. Dine on fresh seafood or timeless Italian classics. Experience the attentive service that will make your vacation truly exceptional.

Pools and Beach:

Large Freshwater Pools
Children`s Pools And Children\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\'s Playground
Shaded Palapas
Swim-Up Bars
Pool and Beach Wait Staff

Accommodation Details

Two-Bedroom, Two-Bathroom Master Suites Sleeping Up to Six
Large, Fully Equipped Kitchen
Spacious Living Room with Murphy Beds and Flat Screen TV
Dining Area
TVs In Bedrooms
Central Air-Conditioning
Free Wireless Internet
Large Ocean-View Balcony with Table and Chairs
In-Room Safe
DVD, Sound System, Telephones, Hairdryer, Iron and Ironing Board
Guest Bedroom Has Mini Fridge, Coffee Maker and Independent Entrance
Cribs and Babysitting Service (Prior Request and Babysitting Service Surcharge)
Daily Maid Service (Except Sunday and Official Mexican Holidays)

Restaurants, Lounges & Bars

Tradewind`s Restaurant For International And Italian Favorites
Additional Restaurants At Neighboring Resort The Royal Islander
Tradewind`s Express Food To Go Counter
Bartolo`s Pizza Delivery Service
The Royal Roast Coffee Shop

Pools & Spas

Spa Express
Fitness Center
Beauty Salon
Beach, Terrace and Villa Massage Service

Entertainment & Activities

Sports Desk Offering Tennis Gear, Snorkeling Equipment, Bikes, Volleyballs, Golf Clubs, Beach Towels and Board Games
Children`s Playground
Tennis Courts
Complimentary Activities For Adults, Teenagers and Children*
Sailboats and Complimentary Sailing Lessons For Members**
Golf Program With Discounted Rates At Several Local Courses
The Royal Marina Opposite The Resort On The Shores of the Lagoon

IMPORTANT INFORMATION

Most activities are complimentary with the exception of craft workshops where a small charge is levied to cover materials. Lessons cost $5 USD.

AMENITIES:
  • 24 Hour Security
  • 24-Hour Front Desk
  • ATM Machine
  • Adjoining Rooms
  • Babysitting
  • Beach Bar
  • Beachfront
  • Beauty Shop/Salon (+)
  • Boutiques/Stores (+)
  • Breakfast Available (Surcharge) (+)
  • Business Services (+)
  • Car Rental Desk (+)
  • Child Programs
  • Condo-Style Accommodations
  • Elevators
  • Exercise Gym (+)
  • Fitness Facility (+)
  • Free Parking
  • Free Wi-Fi
  • Handicap Accessible Elevator
  • Handicap Services
  • Ice Machine
  • Kiddie Pool
  • Kids Club
  • Kids Stay Free (Based on Age)
  • Kitchenette
  • Laundry/Valet service
  • Lounge/Bar
  • Massage Services
  • Medical Services
  • Multilingual Staff
  • Non-Motorized Water Sports
  • On-Site Travel Agency (+)
  • Parking
  • Ping Pong
  • Poolside Bar
  • Restaurant
  • Safe deposit box
  • Scuba Diving (nearby) (+)
  • Snack Bar
  • Stay at 1-Play at 2
  • Sun Deck
  • Tennis Courts
  • Wedding Services (+)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1695 reviews
from Las Vegas, Nevada
Submitted on 05-06-2016
The resort is older but so are we. It was a clean 1 bedroom with a full kitchen. Check-in was easy and the staff was friendly and helpful. The travel desk was convenient and we booked a tour to Tulum through them. I loved the in house market and you could order food from The Royal Express for delivery to your villa ( on a lazy day). The Tradewinds restaurant on property had a good breakfast buffet. We had lunch and a dinner or two their also. It is one Royal property that is not all-inclusive wh... Read more
from St. Catharines, Canada
Submitted on 05-06-2016
My wife and I have stayed at one of the Royal Resorts properties for about 15 years now, at least once per year. We always appreciate the attentive staff, safe family atmosphere and excellent service. Always a good stay!
from Los Angeles, California
Submitted on 06-06-2016
Turquoise waters, white sands...paradise. Villas are 2 bedroom,2 bath, living room, dining area, full kitchen, large ocean view patios with daily maid service(except Sundays).The pools and the beach with palapas are fabulous. Cancun now has some of the best restaurants we've ever eaten in! High end shopping now available! Much prefer going here than Hawaii!! So tranquil!!
from
Submitted on 06-06-2016
Last time we were here was five years ago. Even though the place is older it's well taken care of and a wonderful staff. We were on the 11th floor and every single room in the complex has a great Caribbean Sea view. The Tradewinds is an awesome restaurant. The personal Assistant knows how to take care of all your needs. Even arranging for cabs for your guests.
from Titusville
Submitted on 06-06-2016
The Royal Resorts are the epitome of professionalism: superior service, attention to detail, genuine friendliness, sincere hospitality and great quality. Additionally, the location(s) are wonderful. I have vacationed in Cancun every year since 1999, and have never considered staying anywhere else.
from San Francisco, California
Submitted on 07-06-2016
5 star service. We thoroughly enjoyed our stay at this resort. The staff was wonderful and very accommodating. When our flight arrived earlier than anticipated, we were allowed to check in early at no extra charge. There's a convenient market store on site to stock up on supplies. The spa was wonderful. The pools are massive and gorgeous. The location is perfect in the middle of the hotel zone where the crowds are bit lighter. The rooms were wonderful and large. The water pressure in the shower ... Read more
from Columbia City
Submitted on 29-06-2016
We came to relax and unwind - goal was achieved. Helpful staff - greet you with smiles, good service and clean rooms, clean hotel, well kept grounds. We had a wonderful ocean front room - beautiful view. Offered activities there or easy to make excursions and reservations from there. We hope to visit again.
from
Submitted on 29-06-2016
We traded our 5 star time share and stayed here. Although it was a good hotel not as good as it's sister hotels. To me it seemed to garner an older crowd. I wish there would have been an all inclusive options. The bad part was to get to the beach which was good you had to take an elevator or go down 4 flights of stairs. There were not enough staff in the pool or beach area so the service was slow. We were given two room assignments before our arrival both with a great view but upon check in the ... Read more
from Plainfield, Illinois
Submitted on 30-06-2016
We just stayed at this resort 6/18-6/25/16 and really enjoyed our time there. The view from our room was fantastic, overlooking the pool and still able to see the beach. The water at the beach here is beautiful though rougher than my liking, especially for children. We had either yellow or red flags every day we were there. Denzel was our concierge and has was great! Very personable and always willing to help with all of our requests. This property offers a free shuttle to their other 3 Cancun ... Read more
from
Submitted on 01-07-2016
Overall, it was ok. They use key cards to charge anything you need but are not very careful w them as we were charge $90USD for an excursion or something we never did, all while have other charges at the resort at the time we're supposed to be at the excursion. After a while, they finally accepted responsibility but not w out an argument. Also, we wanted to go to a pirate dinner. We went to the front desk but their prices were no different then the regular prices at the actual place but they wer... Read more
from michigan
Submitted on 02-07-2016
This is the 3rd year in a row I have come stayed at the Royal Caribbean and it is an absolute dream come true!! The view from my villa A802 was something out of fantasy land I swear! Breathtaking views of the stunning ocean, sitting on the balcony listening to the waves, it's unbelievably beautiful! The bed is so comfortable and the villa is perfect! Love the Pina Colada's on the beach and they are half off during happy hour! The Fish Taco's are delicious! The Resort is 5 stars and I have to gi... Read more
from Sayville
Submitted on 03-07-2016
Beautiful view from our balcony. Fantastic beach (a few too many stairways to climb). Pools were well designed. Grounds well maintained. Great place for a family vacation with our young adult children.
from El Paso
Submitted on 04-07-2016
Didn't have a single problem at this hotel. Staff is great. Great breakfast buffet. Mini-market inside the hotel is a definite plus. Hotel is very quiet throughout the day and night so if you are looking to party at the pool and beach this might not be your hotel. Pool and beach bars close too early. Another thing that might be an inconvenience is that it's far from many of the main attractions on the hotel strip or zone. But overall great experience, would recommend and return.
from Santa Maria
Submitted on 05-07-2016
From Check in to check out the service was terrible. Be prepared to deal with gave to carry your wallet to tip the staff for not doing their job right the first time and also be prepared for bad service
from Fairfax
Submitted on 05-07-2016
We loved the overall experience! It was worth staying. Location was great with clean blue ocean! Service was great. I also had access to other Royal resort's features and there was free shuttle between nearby Royal resorts that I could go to and take advantage of its features as well!
from Perth, Australia
Submitted on 05-07-2016
No complaints about this hotel. We wanted a nice hotel we could chill at during the day which was still within distance of the clubs and bars up at the top of the strip and this was the perfect place. Nice pool, good beach, friendly staff members and good food at the hotel restaurants and pretty cheap for such a nice hotel. At night, we would just walk outside and catch the $1 bus 15 minutes up the road to hit up the clubs so no issue about the location at all. My only complaint was the WiFi w... Read more
from El Cerrito, California
Submitted on 05-07-2016
The Royal Caribbean is a mid-range hotel safely tucked away along Cancun's Hotel Zone that predominantly serves as a time-share residence to stay. We stayed here in mid-June during the heart of vacation season where the weather for the most part was cooperative. Save for the last day when it rained and poured! With its multi-room suites that each have a full stocked kitchen with plates and utensils and living room with a sofa and a flat screen television which included American cable and a maste... Read more
from Cleveland, Ohio
Submitted on 06-07-2016
This Royal Resort property alas will end for members come the end of 2018. It was a great run. Wonderful staff, well kept facilities, comfortable in size and great beach access. It has everything. Too bad they could not figure out a way to extend ownership another 5-10 years. It will be missed once sold
from Bryant, Arkansas
Submitted on 10-07-2016
Just returned from our yearly trek to the RC. Although almost 30 years old, the resort is well kept and the staff is wonderful. Our camarista for the past 9 years, Suemy, greeted us at the villa immediately after our arrival, kept our villa spotless for the week, and dropped by Saturday before we left, just to say adios. She is a prime example of the level of service and commitment to excellence shown by almost every employee with whom we interacted. The Royal Resorts mantra for years has been "... Read more
from Trenton, New Jersey
Submitted on 10-07-2016
Great Place, the people were great the rooms were nice, but the bathrooms need a good remodeling. Our maid Desideria was excellent and really cleaned the room well. Restaurant on site had a great mixed menu and a nightly buffet that ranged from $17 to $23 a person. Breakfast buffet was $12.50 a person, not too bad either. We left for two meals and the hotel was better than both of them. Pool entertainment staff left a lot to be desired, but the bar staff and Gilbert in the pool bar made up ... Read more
from
Submitted on 10-07-2016
So reasonable for what you got. Beautiful suite with full kitchen and two Murphy beds in the living room was more than we needed. Had to switch rooms on Saturday which was really no big deal. Friendly, helpful staff. Great happy hour specials in outside bars. Coffee counter was not so great but restaurant coffee was pretty good. Great quick pick up food counter attached to the pool side restaurant. One night got guacamole n chips to take to our room and our final nights dinner consisted of nacho... Read more
from Gardnerville
Submitted on 11-07-2016
Royal Caribbean staff was exceptional. Kids program, sailing, painting. A great family reunion. The Royal Caribbean meet all of our requirements. We had two villas and one was by the pool which made is so convenient. The Mexican night at Poncho & Willy's was well worth seeing. One of the best shows and the Mexican dinner an added treat. Get there early as they had a wonderful clown making balloon hats for everyone.
from Los Angeles, California
Submitted on 11-07-2016
Very nice resort. Pools are even better than the more expensive Royal Sands. The rooms and bathrooms are very dated thought and need updating. Only 2 restaurants on the property. Very close to Luxury Avenue and la isla.
from Atlanta, Georgia
Submitted on 14-07-2016
Would I stay here again? Yes and looking forward to coming back. I only have to complaints. Looking out from the living room is probably the most beautiful blue waters I have ever seen. The problem is if I was sitting on the couch the view was the side of a building. It was a easy fix... we just moved the couch so that we could enjoy the view. My 2nd complaint us the beds. The were to hard. But let me be clear. .. it wouldn't stop me from coming back.
from San Jose
Submitted on 16-07-2016
Just came home from a 10 day vacation at the Royal Caribbean. The food was great, never had trouble finding a poolside lounger or palapa at the beach. Service from everyone was phenomenal! I really cannot think of any moment that I felt unsatisfied with the resort. I will definitely return.
from San Francisco, California
Submitted on 16-07-2016
We had booked this resort for 4 nights in July. This one has its Pro's & Con's Pro's: --Very large pool with different areas & depths for kids & adults. --Amazing beach front area, not the most idyllic for swimming since the waves are pretty big. --Ocean front rooms are the best and have amazing views. --Their standard rooms are very large in comparison to most hotels and if you book the suites you get a kitchenette that would come in handy for large families with long stays. --Captain Cove re... Read more
from NEW YORK
Submitted on 18-07-2016
Arriving at the airport we used USA transfers which called us as soon as we landed and had someone waiting to greet us as soon as we walked out the doors, our driver was fantastic and offered us beer and water for our ride. We arrived at The Royal Carribean, they have greeters that give you a piece of paper to fill out before checking in, my immediate thought was omg this is probably a time share thing and I disregarded it and went straight to the check in. Don't do that lol, its legitimate an... Read more
from Brantford
Submitted on 18-07-2016
This is a great property. I'd come back for sure. Try to get the suite with a kitchen because they have a grocery store on site. So nice to have a fridge with food and the choice to cook to avoid restaurant food every day. Beachview suites are awesome. If the pool had a deep end I'd be even happier here. But that's what the perfect beach is for I guess!
from Cupertino
Submitted on 19-07-2016
We waited 40 minutes in line to check-in. Only one very slow person was at the front desk. Lots of other employees standing around doing nothing. Upon check-out, it took over an hour and they held my credit card hostage and would not return it until my signature matched the passport signature exactly. It was absolutely miserable experience I will NEVER return. The room was very antiquated. The double glass doors to the deck from the living room were sealed shut. Avoid this property. There a... Read more
from Fontana, California
Submitted on 20-07-2016
The resort was very comfortable and inviting. The view from our room was absolutely gorgeous! We went in a large group and they were able to accommodate our group as far as location. We were in the same vicinity just on different floors.
from Pueblo
Submitted on 21-07-2016
My family and I arrived on a Saturday evening. We were greeted by our concierge, Fredery upon arrival. He told us he was going to make our vacation the most happy memorable vacation ever! And that he did!!! The Royal Caribbean is one of the older resorts in Cancun but it is clean, quiet, warm and homey. It has a large beautiful pool and a great view of the Caribbean!! The restaurant served delicious food and my son loved the pizza!! The only thing I hated was the high pressure sales from a time ... Read more
from Saint Augustine, Florida
Submitted on 23-07-2016
We stayed for three nights on the way out of Mexico. The property had a very good great, and the location was very convenient to golf (Iberostar and Riviera Cancun), and restos and nightlife. The room was very good. The property is set up as time shares which consist of a large one bedroom suite and a lockout bedroom (with bath fridge and mic) attached. The lockout has a narrow deck, but all the rooms have fantastic views of the sea and the pool. The property is very well kept, and the onsi... Read more
from Rsrn
Submitted on 25-07-2016
Avoid eating at this hotel. The food is really bad. We tried several times, but never had a good meal. The rooms are out of date and many items were broken. T.V., toilet, basin leaking. Trivial maybe, but when you are trying to wind down from a lot of sun, you may wish to watch a little t.v. had to jiggle the handle on the toilet to keep it from running. The service is very good. and the people are very nice. Check in and out was a bit of hassle. In these times, they could come up wi... Read more
from Limon Centro
Submitted on 25-07-2016
Stayed for 5 days during mid July 2016 Very pleasant days with my girlfriend. Room conditions were great, modern style, AC, Wifi, TV, warm water in Bathroom, no noise heard from outside or other rooms. Beach, pool, restaurant with good food, amazing breakfast and bar by the pool. Some activities being held for everyone to enter during my stay. Thomas Moore agency also quite good (trips to mayan cities and other activities - I went to Tulum and had romantic Columbus boat meat/lobster dinner - hig... Read more
from Rienzi
Submitted on 25-07-2016
Totally horrible , worst cruise I've ever been on. Paid out my acct the night before disembarkment and they send a Bill in the mail !!! Really?? After No Air in State Rooms , Tasteless Food, No ice ,30-45min to get a Mixed Drink at anytime, bars closed very early, Absolutly Nothing to do onboard Guest services can NOT understand English or Phrases. They only say Yes, Yes,but the next day the problem is still not fixed. If you get frustrated at all with them they "Assume" that you want to jump ov... Read more
from
Submitted on 27-07-2016
The staff on arrival, from the front door to the reception desk were welcoming and friendly. We arrived early and were pleasantly surprised our room was available immediately. As we were only at the resort for one night we wanted to take advantage of all the resort had to offer. The beach was very clean. The lawns were impecably manicured. The food on the buffet breakfast was fresh and appealling. The selections were numerous, from the juices, cereals, fruit, to the traditional mexican dishes, t... Read more
from Tul
Submitted on 27-07-2016
This was one property that wasn't all inclusive, which equaled great savings. Plain facts: restaurant was buffet so we did not eat there. Onsite convenience store had items that were past the expiration date, so always check. Laundry room has very limited hours and closed on Sunday. You don't do the laundry, 2 attendants weigh it and put it in the washer and then dryer for you. They don't fold, but probably would with a tip. There are 2 restaurants right across the street, otherwise you need to... Read more
from Perris
Submitted on 01-08-2016
Front desk personal were arrogant made us feel uncomfortable. They actually where rude. We booked online and didn't get a king size bed like advertised we got a two full size bed room. When I called the front desk to ask they where not helpful at all he said that's what I got. Didn't even apologize basaclly a to bad attitude . Definitely not coming back to this place. Paid a lot of money for this vacation and had to sleep in separate beds disappointed
from Levittown, New York
Submitted on 04-08-2016
We had a very comfortable and enjoyable stay at this resort and can't wait to go back; our family of 4 stayed in a one bedroom suite on the 11th floor; we were then moved to the 12th floor on Saturday, but was notified when we checked in that we will be moved. This is a timeshare, all suite property and weekly rental is from Sunday to Saturday...so if your stay include a Saturday, there is a possibility that you will be moved. We had no issue; our room was ready by 10:30 AM in the morning and o... Read more
from Prague, Czech Republic
Submitted on 05-08-2016
This hotel reminds an "all inclusive" type of hotel in Turkey, only that it's not all inclusive, the prices are higher and the service is worse. The Front Desk staff is overall arrogant and definitely not friendly. Our check-in took ages because the agent was doing 20 things at the same time: answering the phone call, giggling with the maids, explaining to another guest laundry rules. (By the way: there's no laundry service, you have to wash it yourselves in the washing machines provided) It ... Read more
from Las Vegas
Submitted on 05-08-2016
Excellent for family and couples. This time it was me and my wife next time we will bring my kids and family. Clean beach, Resort overall was very pleasant. Customer service was also excellent. Good room size.
from Fontana
Submitted on 07-08-2016
We were very disappointed to stay here. We have been members for over 20 years with the Royal Resorts and are seeing this resort not being taken care of like it used to be. The pool bar closes at 7:00 pm which means you cannot get food or drinks around the pool after this time; makes no sense.
from
Submitted on 09-08-2016
royal resorts are the best in Cancun have been a member for 30 years. Cancun continues to grow with great restaurants and tourist attractions. The Ruta de Cenotes just outside of puerto Morales is a good day trip with about 6 cenotes to swim in.
from Berthoud
Submitted on 30-08-2016
We have been staying at the Royal Caribbean for years and this was the first time we found the service and accommodations lacking. We brought 2 friends with us that had never been to the Royal Resorts and we were a bit embarrassed. There seemed to be less wait staff around the pool, which made it very hard to get food and drinks during the days at the pool. The most unbelievable thing that happened was we played Bingo and one of our friends won the game that we donated to the charity. The prize ... Read more
from Tustin
Submitted on 30-08-2016
We love this resort and have been going there as timeshare owners for over 25 years. Extremely sad that the resort will be going away in 2 years. 9 mama turtles came up the week we were there and we were also able to release babies. Our villa gives the most spectacular sunrises of anywhere I have ever been.
from Camarillo, California
Submitted on 02-09-2016
I am reviewing this resort based on my stay as a timeshare owner with RCI and we had the Villa. the villa is very spacious and clean and my views are awesome (see photos I included). During my 7 day stay, they cleaned our room except the dishes, of course. the grounds are immaculate and the pool is always clean. The only reason why I took a star off was because of the following; 1. the bathroom towels are old, sometimes already yellow or ripped, and they need to be changed 2. everything is c... Read more
from
Submitted on 06-09-2016
We booked our hotel with airport transfers, we had to wait 45 minutes at the airport waiting for the shuttle to find our names on the hotel booking to confirm our transfer, after 45 minutes on 100 degree heat and humidity they were not able to confirm and we had to pay again for transfer transportation. Once we arrived the reception did in fact find that our reservations had the tranfer transportation included in our room fees, but they stated that the transportation was from a different source ... Read more
from Plaucheville, Louisiana
Submitted on 06-09-2016
The room cleaning service was very poor. It was rushed and it stunk the old food all the time. I asked that the bed be re-changed and it still smelled the old food. The floors were dirty with hair everywhere.
from Puebla
Submitted on 09-09-2016
This has been my summer house ever since i was 3 years old. I have always loved the way de lobby smells! The service at their restaurants and the food never fails. The rooms are huge, impeccably clean. Magnificient views throughout the entire room. The concierges do a great job and have always been extremely helpful and nice. The products offered at the market and the boutique have always been great and there's not a single time I haven't enjoyed every second spent in this amazing place. Will re... Read more
from Melbourne, Australia
Submitted on 11-09-2016
We checked in and our room had flawless views of the ocean. Bliss. The rooms were huge and the shower was amazing. Love all of this. We did eat at the sports bar and wake up not feeling the best so I wouldn't recommend consuming food there (it was very expensive too). We booked the hotel transfer in our reservation and they were on time at the airport when we arrived and dropped us off with plenty of time to spare the day we departed. Overall, it was a great stay and when I find myself in Cancun... Read more
from
Submitted on 12-09-2016
We had a great room overlooking the sea and the swimming pool. Directly above the children's area which was good for us. It was an okay experience but because we are not that much into resorts. One think I did not like was that room service is delivered with mountains of disposable styrofoam and plastic packaging.
from
Submitted on 12-09-2016
It was clean, nice, and had a fantastic ocean view! The amenities were amazing! The suite itself was a little bit outdated but nice overall. Everything was clean. I like that everything we needed was right there like the grocery store.
from RIVERVIEW, FL
Submitted on 14-09-2016
Overall, we had an awesome vacation! However, was quite upset with this situation: my mother uses a wheelchair (manual). We had to take the elevator to our room. In order to get to the elevator, we were directed to a ramp just down the hall from the reception desk. It was extremely steep but at this point, we had no choice. I tried pulling mom up only to fall because of the angle. My brother decided to try pushing her as mom was visibly upset and begging him not too which was making me g... Read more
from
Submitted on 14-09-2016
i LOVE Royal Caribbean, i've been coming for years. the staff is always friendly, ready to help you. especially Pudico, who is a clear leader and really cares about your stay. the maids do an excellent job of cleaning rooms, there's nothing wrong with this place!
from Jacksonville, Florida
Submitted on 16-09-2016
Definitely will sail again!! All ports were safe, the tours were great. The ship was beautiful, the food was wonderful...we even missed bad weather considering it was hurricane season ~ all together a great time
from Acworth, Georgia
Submitted on 16-09-2016
The Royal Caribbean will only be in the Royal Resorts chain 2 more years and it shows. The food, maintenance, and overall repair is lacking. The staff is as helpful as ever, but the resort itself leaves much to be desired, especially the beds. I haven't slept more than 3 hours in a night all week. Suggest the Sands as it is still in full swing.
from St. Thomas
Submitted on 17-09-2016
Our stay at the Royal Caribbean was delightfully memorable and was enhanced by well maintained facilities, cleanliness and accommodating staff. Our room was maintained nicely and presented with a beautiful view of the water. However, you will not be able to see the waves crashing on the fine beach sand from your room or poolside and the room needs updating. The option to relax poolside or to enjoy the rays on the beach was most enticing. A variety of mixed drinks, cerveza, wine, and soft dr... Read more
from
Submitted on 28-09-2016
My wife and I have been here since 9-24 and have been spending time between the Royal islander and the Royal Caribbean ,we love both we were here a few years ago and nothing has changed same great service, accommodations and beautiful scenery we'll be here till 10-14 and we are already making plans to come back next year. We recommend the Royal Resorts always
from Fontana
Submitted on 29-09-2016
My family and I spent our summer vacation at the Royal Caribbean Aug 13 through the 20th. Our room was clean and comfortable, and the staff was nice and helpful. If youre looking for a beach front hotel that peaceful and relaxing, I highly recommend this place.
from Saint Paul, Minnesota
Submitted on 01-10-2016
We exchanged as a timeshare so can't speak to the price.We had close by 2BR and 1BR suites, which were very roomy and well maintained. 2nd BR had 2 queen beds and each unit had 2 Murphy beds in the living room. Kitchen well stocked with all necessities. Market in resort had all the food, drinks and water we needed. Rooms thoroughly cleaned every day (except Sat.) and they did an excellent job. Kids' pool is large and adjoined a deeper pool. There were 3 add'l pools on the property. Kids loved th... Read more
from Beach Front
Submitted on 01-10-2016
This was our second visit to Cancun. Last time we stayed at the Sands but we enjoyed the Royal Caribbean best. We loved our Concierge Frederry!! He was extremely helpful and suggested extra outings which we otherwise wouldn't have tried. We had a lovely 2 bedroom suite with a balcony view of the ocean. Best sunrise views and always a nice breeze. We did venture to town for groceries but realized that the hotel prices for water and wine and most essentials were very reasonably priced. Thank... Read more
from Arlington, Virginia
Submitted on 02-10-2016
The rooms are clean and spacious, but definitely an older property with all tile bathrooms and older kitchens. They plan to close this place in two years and rebuild. The free WiFi was bad, kept going in and out and really slow! The employees are friendly and attentive. Although Cancun's hotel strip is crowded, you can get around by bus for 50 cents.
from Chula Vista
Submitted on 03-10-2016
I stayed 5 days in this hotel, beside of lovely private beach this hotel has the accommodation and service were excellent. I chose full kitchen suite and since the hotel has its own small supermarket inside it was very easy to prepare your own food in the room.
from Palm Beach, Florida
Submitted on 03-10-2016
The Royal Caribbean is coming up on it's thirtieth birthday next year. At one time it was one of the nicest all suite resorts in Cancun. It is now dated. The bathroom and kitchen look like they are thirty years old. The resort is kept very clean and the staff is constantly doing repairs. The staff is very accommodating. I have stayed at the Royal Properties over 30 times.
from Kerrville
Submitted on 09-10-2016
Once again we had a wonderful time in Cancun at Royal Caribbean. They have everything we needed on property to make our vacation $ go further. Great Restaurants with huge, delicious buffets. Happy Hour at both the beach and pool bars. Excursion and transportation desk to help you make all of your vacation plans a breeze. Very comfy beds, excellent security on property and beautifully kept grounds.
from O'Fallon, Missouri
Submitted on 10-10-2016
We enjoy staying at the Royal Caribbean and have done so for the past 15 years. Friendly staff, good choice of restaurants, restaurant theme nights. Villa's are nicely kept, maid service daily except Sunday. Remember this is a timeshare which rents out unused villa's.
from Allen
Submitted on 10-10-2016
This is a beautiful resort with all of the amenities. The beach was clean and beautiful. The lifeguards and security personnel did an excellent job in keeping the beach area clean and safe. The early morning sunrises are beautiful as well as the sunsets in the evening. The beach vendors are all very nice and have wonderful items to choose from for purchase, which are very resonable. We truly enjoyed our stay and we are already looking forward to a return visit next year.
from
Submitted on 10-10-2016
Great place to stay on a budget No need for all inclusive if you planning to venture out every day Hotel staff are great and helpful They have a timeshare but didn't push or force a sale Rooms need to be modernized
from Dix Hills
Submitted on 11-10-2016
The Royal Caribbean is a beautiful resort with a white sand beach and lovely pools! The grounds and gardens are well maintained by a friendly and helpful staff! The location is terrific and the restaurants at the resort and nearby are wonderful! The villas are lovely especially for families!!!
from New Jersey
Submitted on 29-10-2016
We came back yesterday after visiting for 6 days and we really enjoyed our stay at this resort. We were lucky enough to get an amazing poolside Suite. We were 5 adults, but the place didn't feel cramped at all. There were 2 ways to access the patio, 2 & full bathooms in each of the bedrooms. The Master had a King-sized bed, the other room had two fuuls & the livingroom had 2 twin double murphy-beds that pulled out of the wall unit. Our view of both the pool & ocean were simply amazing. I have to... Read more
from Nueva Gorgona, Panama
Submitted on 31-10-2016
We stayed two weeks, one at the Royal Islander and the second week at The Royal Caribbean next door. Most people are time sharers. We were there our second week with friends who were using their time share. The Royal Caribbean seems a bit older than the Royal Islander, but it was still very nice. The A-B Suites are very nice and have everything you'll need for a week or two: full kitchen and living room, good balcony with pool and ocean views. The store and market prices seemed reasonable and we... Read more
from San Diego, Ca.
Submitted on 01-11-2016
This is the second time we stayed at the Royal Caribbean. The hotel staff are all very warm and friendly. They were very accommodating when we asked to switch rooms due to very noisy neighbors. We were able to upgrade from a small room to a larger room with kitchen and living area for a nominal fee. It made our trip that much more enjoyable. The room was very clean and our view of the ocean and pool area was gorgeous. Loved the relaxing atmosphere, water aerobics, water volleyball, bingo at 3pm ... Read more
from Canton of Lucerne, Switzerland
Submitted on 02-11-2016
I stayed 2 nights but had to change the room the next morning as my current room was already booked. The reason was because it is a timeshare. This apparently happens on weekends but I was not aware when booking so was not very pleased. Hotel itself is nice, nice pool and beach with good location.
from Bayside
Submitted on 02-11-2016
Went there recently to renew our vows for our 30th Anniversary. Our sons and their significant others were supposed to be with us, but due to their schedules they were unable to join us. My wife and i have been to Cancun many times and like to visit different resorts. It was the Royal's turn. The woman at the front desk moved us up to a 11th floor 2 bedroom suite, which was beautiful. They have a shuttle that will take you to any of the 4 other royal properties in Cancun and you can use your ke... Read more
from
Submitted on 06-11-2016
We have 3 teenagers, so the suites were perfect: a double double with one facilities, a living area with kitchen and another double bedroom - all with balcony and all with fantastic sea views. All rooms have sea views...so a big plus. Swim up bar and direct access to a fantastic beach were also great features. Where I felt disappointed was having to move room on the Saturday. I agree the small print tells me this, but we were here for 5 nights with 3 teenagers and we arrived on the day of our 2... Read more
from Lyndhurst, New Jersey
Submitted on 07-11-2016
We have been vacationing at the Royal Caribbean and Royal Islander for ten years and keep going back because we are treated so wonderfully. During this stay, a medical emergency back home in the USA warranted the need for some authorizations and communications for which we needed extra help to complete properly and our concierge, Moreno (Ivan Cortes Moreno), assisted us from start to finish. The professional, prompt and compassionate way this young man handled the situation made us able to enj... Read more
from Strongsville
Submitted on 07-11-2016
We have traveled to many resorts and the Royal Resort experience is by far the best vacation experience for families as well as couples. The staff are always ready to serve you and have a great and friendly attitude which makes the experience great
from Lowell
Submitted on 08-11-2016
Top notch staff, extremely friendly and always looking to make your stay perfect. Royal Resorts are quality resorts. They are very well maintained and clean, even the beach is cleaned daily. We absolutely love staying with Royal Resorts and can't wait to get back!
from Colorado Springs, Colorado
Submitted on 10-11-2016
Preface this with, we went during a time when most kiddos were in school, so we weren't expecting to see a bunch of kids. The kids activities they were supposed to have planned each day did not happen. We had to move rooms while we were there and our room had not been serviced before moving us in there and it was disgusting (cigar butts left etc in a non smoking room). We had a 2 bed suite which was very spacious and well appointed. We had everything we needed for our group of 6. They see... Read more
from Park City, Utah
Submitted on 11-11-2016
Took my wife here for her 40th birthday, and we had a wonderful time. Wonderful staff, good variety of restaurants, on the beach, and just a few steps from all the shopping on 5th. Rigo, one of the bellboy staff, was fantastic. He was always helpful, professional, and friendly. Do yourself a favor and leave tips for your wait staff and your room attendant. We left roughly 3 - 5 bucks at every meal and 5 dollars each day for the room cleaning. They notice, and the service will become top notch.
from
Submitted on 12-11-2016
4 adults shared the two bedroom one living room villa very comfortably. The resort was clean and you can see the hard work that goes into maintaining this property. the staff were all very friendly. We booked a day trip to xcaret through the hotel and it was a really fun day. The food at the hotel was great. The morning breakfast buffet was nice and was about 12 USD a person. Highly recommend the el conquistador restaurant at the royal islander ( hotel next door) it was a fantastic and afforda... Read more
from
Submitted on 12-11-2016
Very nice property. Every employee I encountered had a smile and hello! It would have been nice to have an ice machine on site as I had to purchase a Styrofoam cooler when I bought a bag of ice because the fridge in the room was a dorm style fridge. Other than that, it was very nice. Oh the shower head was very hard & couldn't be changed by me. Probably the worst thing about the room. Oh and it would be aweso!e to have some stools and a small table on the small balcony.
from Sioux Falls
Submitted on 13-11-2016
We stayed at the Royal Caribbean week of November 5. The staff is extremely friendly and efficient. The facilities are very clean and well maintained and the food is excellent. Great value for the dollar.
from Clinton, United States
Submitted on 15-11-2016
I found all of the details are lovely...the living areas & decks are nicely appointed, very clean & comfortable the staff very friendly and accommodating. The gift shop on site is very nice ...I bought several items there and the grocery store has everything you may need for your kitchen...snacks, some fresh fruit & vegetables, pastries, alcoholic beverages. My sister has had a time share there for many happy years, and I have been a guest of hers at almost all of the resorts...the Sands, the Ca... Read more
from michigan
Submitted on 15-11-2016
This was my 4th visit to the Royal Caribbean and as always it took my breath away! It truly is the most beautiful place on earth in my opinion! The view of the ocean from my villa was stunning, the bed is so comfortable and the sheets and pillowcase are like silk, I love to lay in the bed and stare at the ocean! The food was delicious and the happy hour Pina Colada's are the best! The staff treats you like you are family and I would like to give the highest praise to Pedro Chi Canche who is a ma... Read more
from Wilmington, North Carolina
Submitted on 16-11-2016
I recently stayed at the Royal Caribbean in Cancun. I have stayed at the Royal resorts in the past and have always have exceptional customer service. This time around I was disappointed. When I got to the hotel ( before noon) I waited in the check in line for non owners. When it was my turn, I was told that I couldn't check in until 12:00 and to come back in 30 minutes. I waited in the lobby and returned in 30 minutes to once again wait in line. Waiting in line is common, so that is no big... Read more
from Lakeland, Florida, United States
Submitted on 18-11-2016
The best, as always ! Good service, spotlessly clean, comfortable beds, good value for the money. been coming here over 30 years (Royals). So glad we bought here. Never had any regrets. It always gets better every year.
from Singapore, Singapore
Submitted on 18-11-2016
Both my hubby and myself have boarded the Marina of the Sea from 14th to 18 Nov 16. We both have great and fun time on board. Three.cheers to all the staff of The Royal Caribbean (The Marina of the Sea) especially the dining staff, Ms Hong Yang and Mr Daniel serving in the Sound of Music Room and Mr Fang the Cruise Director and not forgetting Mr Sukayasa Igede the Stateroom Attendant. The cabin is very nice, well kept, clean and spacious, They have line up good entertaining programmes, neve... Read more
from Washington, DC
Submitted on 19-11-2016
First time visit to Royal Caribbean. It was nothing short of awesome. Extremely clean resort. Super comfy beds. Incredible view from every room on the property. Clean pools with swim up bars. The property has a few stores for beachwear and sundries. Prices are very good. There is also a food store which also sells liquor and beer. I travel a LOT and this resort is as good as it gets. Best of all -- the hotel Staff is very professional, friendly, and very helpful. Love this place!!
from trinidad, TX
Submitted on 19-11-2016
The royal Caribbean continues to be a great place to stay in Cancun. The property has a great pool area, beach, and the villas are very nice. They are beginning to show some age as the property is nearly 30 years old, but they have been maintained well.
from
Submitted on 20-11-2016
This is a mega complex. Apparently a family resort, which given kids the right to run around freely at night and bang against other guests room doors. Expect no calm and peace in that place. They mix families of kids and solo/couple all together. The beach and the pool are beautiful, but music and jackhammering is loud and you have to walk a mile every time you want something. Everything is very complicated, from the checkin to the checkout, way too complicated... Thomas Moore transfer from t... Read more
from Sao Vicente
Submitted on 21-11-2016
Hotel with good and clean rooms (ocean view), with closet, safe, TV, iron and ironing board. Friendly staff. It has a small market inside (which came in handy!!!), great swimming pools, great breakfast. Recomended!
from Colonia, United States
Submitted on 21-11-2016
Our stay at the Royal Caribbean was most welcome as always. The staff always makes sure that your vacation is the most that it can me. From the maid to the bellboys, to the waiters and of course the consiers.
from
Submitted on 21-11-2016
What a disappointment. From check-in to check-out. The staff never smiled or greeted us; the check-in procedure seemed overly complicated and took well over half an hour. Our rooms didn't look like they had been renovated for many many years. We were looking forward to our visit to Cancun, and while we did have a good time in the town, the experience at this hotel was well short of acceptable. Cancun is recommended, The Royal Caribbean is not.
from Eastwester
Submitted on 21-11-2016
Been going since I was a child as my parents bought during construction. Was hoping to buy their weeks when they were due to turnover. I have "grown up" there and so have my children. Truly love it here. We always feel welcomed and safe, look forward to returning year after year
from Melbourne, Australia
Submitted on 23-11-2016
If you're after staff that never smile and a hotel that makes things difficult at every turn, then this is the place for you! It took us almost 45 mins to check in (with constant dramas and mistakes by staff) and then when we checked out it took more than 30 mins. The staff never smile - which tells me that management must treat them awfully, which then rubs off on us - their guests. Even doing simple things like getting a towel by the pool, or getting breakfast in the morning was overly complic... Read more
from South Hadley, Massachusetts
Submitted on 28-11-2016
We love going to The Royal Caribbean. This was our 5th trip there. Always clean and great food. We rented a lock off for a few days and then stayed with friends in their time share. It is a shame that it will be sold later in 2018.
from San Francisco
Submitted on 28-11-2016
The hotel is perfect. But If you are planning to have a large group be aware of the check out policies. As soon as you check out you need to leave the property. You can not wait for your flight time in the lobby or at the beach! Sometimes you need to change the rooms in the middle of your stay if is a saturday! But the hotel is really good!
from Cedar Rapid
Submitted on 28-11-2016
Great resort layout, quieter scene, great service, love the room layout, cleanliness, water pressure in shower a 10+, view from large balcony, convenient grocery store, bus between resorts a plus too!
from Port Edwards, Wisconsin
Submitted on 29-11-2016
Several family members and a friend of the family vacationed At the Royal Caribbean October 22, 2016 through October 29, 2016. There were 7 of us. We utilized my cousins time share and were able to book two suites. A party of six could squeeze into one suite as there are murphy beds in the living room area. And if one wanted to sleep on the sofa, then 7 could fit as well. This is good to know especially if you are money conscious. We were able to get two suites next to each other, which wo... Read more
from Belington, West Virginia
Submitted on 30-11-2016
We have visited Cancun twice a year for several years now and finally found the place we want to call our Cancun home. The Room layout is spacious, clean and the views are amazing. The prices at the resort market and restaurants are very reasonable. We love having everything reasonable close by such as the pool/beach, food, laundry, market. Paying for everything with your room card makes it simple to get what you need without having to carry around a bag with your wallet and ID. Towels, snor... Read more
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