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FRIDAY FINALE: $1 Books Your Trip

Sun Palace Cancun - All Suites/All Adults/All-Inclusive Resort

Cancun, Quintana Roo, Mexico (CUN)

Room rates from:
$582 $244
Per Adult Nightly
Hotel + Flight from
WAS
Starting from:
$3,269 $1,469
Per Guest for 5 Nights
Based on 2224 reviews
A couples-only playground in the Mexican Caribbean, Sun Palace is more than a getaway resort its your dream destination.
Style: A couples-only playground in the Mexican Caribbean.
Room & Rates
Deluxe Resort View Room with $1,500 Resort Credits - All-Inclusive - Sun Palace Cancun - All Suites/All Adults/All-Inclusive Resort - 2

Deluxe Resort View Room with $1,500 Resort Credits - All-Inclusive

Starting from
$582 $244
Per Adult Nightly



All-Inclusive Features:
  • All meals included every day; breakfast, lunch and dinner, buffet or a la carte dinner
  • Domestic and imported top shelf drinks
  • Use of the facilities of all Palace Resorts in Cancun, Cozumel and the Riviera Maya
  • Transportation to The Moon Spa and Golf Club
  • Unlimited phone calls to Mexico, USA and Canada from your room, some restrictions apply
  • Complimentary Wi-Fi through the resort
  • 24-Hour room service
  • Daily and nightly entertainment, activities, theme parties and shows nightly and one scuba diving demonstration
  • Use of non-motorized water sports
  • Day and Night Activities
  • All taxes and gratuities

Amenities: 1 King Size Bed, Double Jacuzzi, Hair dryer, Radio/ Alarm clock, Liquor Dispenser, Mini bar containing: sodas, bottled water, and domestic beers, Individually controlled air conditioning, Flat screen LCD TV with satellite, Purified water, Farouk CHI bath amenities, Digital safe, Iron/ Ironing board, Direct dial telephone, turndown service, bathrobes and slippers.

FREE RESORT CREDIT

Resort offers an unmatched level of all-inclusive luxury experiences in Mexico and to help you add even more to your all-inclusive vacation, Resort will give you a $1,500 Resort Credit that you can use for spa treatments, rounds of golf, tours and other above-the-ordinary experiences.

Stay 5-8 nights, and the $1,500 Resort Credit is yours. You can even receive additional Resort Credit, if you stay longer. Resort Credit is available for shorter stays, too.

Stay longer, get more cash

Nights and USD $ Cash Value

  • 3 = $500
  • 4 = $750
  • 5-8 = $1,500
  • 9-11 = $2,000
  • 12+ = $2,500

NEED INSPIRATION?

Is all this fun a bit overwhelming? Dont sweat it. Here are just a few ways to spend your cash.

SUN PALACE

  • Chichen Itza Tour $160
  • Isla Mujeres Tour $89
  • Tulum Express $89
  • Dolphin Ultimate Gold (without transportation) $149
  • Tour Around Cancun Island (without transportation) $70
  • Paradise Adventure (without transportation) $90
  • Jungle Tour and Aquatwister (without transportation) $140
  • Valladolid Colonial $110
  • Chefs Dinner $99
  • Romantic Dinner (per person) $150
  • Fly board (without transportation) $203
  • Ventura Park Entrance $89

NOTE: This information is subject to change whithout notice. Resgtricciones may apply.

 

And if you end up not using all of the Resort Credit during your visit, you can roll the cash value over to subsequent stays at any of Palace Resorts eight oceanfront properties. Additionally, you can now gift the accrued cash value of the Resort Credit to friends or family that plan on visiting Palace Resorts in the future. Resort Credit becomes exchangeable two weeks following the transferring parties stay at any Palace Resorts property, and the resort credit cash value balance is redeemable for up to twelve months after the original stay. Subject to additional terms.

Hide room details
Superior Deluxe Ocean View Room with $1,500 Resort Credits - All-Inclusive - Sun Palace Cancun - All Suites/All Adults/All-Inclusive Resort - 4

Superior Deluxe Ocean View Room with $1,500 Resort Credits - All-Inclusive

Starting from
$587 $246
Per Adult Nightly


All-Inclusive Features:
  • All meals included every day; breakfast, lunch and dinner, buffet or a la carte dinner
  • Domestic and imported top shelf drinks
  • Use of the facilities of all Palace Resorts in Cancun, Cozumel and the Riviera Maya
  • Transportation to The Moon Spa and Golf Club
  • Unlimited phone calls to Mexico, USA and Canada from your room, some restrictions apply
  • Complimentary Wi-Fi through the resort
  • 24-Hour room service
  • Daily and nightly entertainment, activities, theme parties and shows nightly and one scuba diving demonstration
  • Use of non-motorized water sports
  • Day and Night Activities
  • All taxes and gratuities


Amenities: 1 King Size Bed, Double Jacuzzi, Hair dryer, Radio/ Alarm clock, Liquor Dispenser, Mini bar containing: sodas, bottled water, and domestic beers, Individually controlled air conditioning, Satellite LCD Screen TV, Purified water, Farouk CHI bath amenities, Safety deposit box, Iron/ Ironing board, Direct dial telephone, Balcony, Turndown service.


FREE RESORT CREDIT

Resort offers an unmatched level of all-inclusive luxury experiences in Mexico and to help you add even more to your all-inclusive vacation, Resort will give you a $1,500 Resort Credit that you can use for spa treatments, rounds of golf, tours and other above-the-ordinary experiences.

Stay 5-8 nights, and the $1,500 Resort Credit is yours. You can even receive additional Resort Credit, if you stay longer. Resort Credit is available for shorter stays, too.

Stay longer, get more cash

Nights and USD $ Cash Value

  • 3 = $500
  • 4 = $750
  • 5-8 = $1,500
  • 9-11 = $2,000
  • 12+ = $2,500

NEED INSPIRATION?

Is all this fun a bit overwhelming? Dont sweat it. Here are just a few ways to spend your cash.

SUN PALACE

  • Chichen Itza Tour $160
  • Isla Mujeres Tour $89
  • Tulum Express $89
  • Dolphin Ultimate Gold (without transportation) $149
  • Tour Around Cancun Island (without transportation) $70
  • Paradise Adventure (without transportation) $90
  • Jungle Tour and Aquatwister (without transportation) $140
  • Valladolid Colonial $110
  • Chefs Dinner $99
  • Romantic Dinner (per person) $150
  • Fly board (without transportation) $203
  • Ventura Park Entrance $89

NOTE: This information is subject to change whithout notice. Resgtricciones may apply.

 

And if you end up not using all of the Resort Credit during your visit, you can roll the cash value over to subsequent stays at any of Palace Resorts eight oceanfront properties. Additionally, you can now gift the accrued cash value of the Resort Credit to friends or family that plan on visiting Palace Resorts in the future. Resort Credit becomes exchangeable two weeks following the transferring parties stay at any Palace Resorts property, and the resort credit cash value balance is redeemable for up to twelve months after the original stay. Subject to additional terms.

Hide room details
Junior Suite with $1,500 Resort Credits - All Inclusive - Sun Palace Cancun - All Suites/All Adults/All-Inclusive Resort - 3

Junior Suite with $1,500 Resort Credits - All Inclusive

Starting from
$602 $252
Per Adult Nightly



All-Inclusive Features:

  • All meals included every day; breakfast, lunch and dinner, buffet or a la carte dinner
  • Domestic and imported top shelf drinks
  • Use of the facilities of all Palace Resorts in Cancun, Cozumel and the Riviera Maya
  • Transportation to The Moon Spa and Golf Club
  • Unlimited phone calls to Mexico, USA and Canada from your room, some restrictions apply
  • Complimentary Wi-Fi through the resort
  • 24-Hour room service
  • Daily and nightly entertainment, activities, theme parties and shows nightly and one scuba diving demonstration
  • Use of non-motorized water sports
  • Day and Night Activities
  • All taxes and gratuities


Amenities: 1 King Size Bed, Full Ocean View, Double Jacuzzi, Seating area, Turndown service, Liquor dispenser, Mini bar containing: sodas, bottled water, and domestic beer, Individually controlled air conditioning, Satellite TV, Ceiling fan, Purified water, Farouk CHI bath amenities, bathrobes and slippers, Safety deposit box, Coffee maker, Direct dial telephone, Radio/ Alarm clock, Hair dryer, Iron/ Ironing board, Shower.

FREE RESORT CREDIT

Resort offers an unmatched level of all-inclusive luxury experiences in Mexico and to help you add even more to your all-inclusive vacation, Resort will give you a $1,500 Resort Credit that you can use for spa treatments, rounds of golf, tours and other above-the-ordinary experiences.

Stay 5-8 nights, and the $1,500 Resort Credit is yours. You can even receive additional Resort Credit, if you stay longer. Resort Credit is available for shorter stays, too.

Stay longer, get more cash

Nights and USD $ Cash Value

  • 3 = $500
  • 4 = $750
  • 5-8 = $1,500
  • 9-11 = $2,000
  • 12+ = $2,500

NEED INSPIRATION?

Is all this fun a bit overwhelming? Dont sweat it. Here are just a few ways to spend your cash.

SUN PALACE

  • Chichen Itza Tour $160
  • Isla Mujeres Tour $89
  • Tulum Express $89
  • Dolphin Ultimate Gold (without transportation) $149
  • Tour Around Cancun Island (without transportation) $70
  • Paradise Adventure (without transportation) $90
  • Jungle Tour and Aquatwister (without transportation) $140
  • Valladolid Colonial $110
  • Chefs Dinner $99
  • Romantic Dinner (per person) $150
  • Fly board (without transportation) $203
  • Ventura Park Entrance $89

NOTE: This information is subject to change whithout notice. Resgtricciones may apply.

 

And if you end up not using all of the Resort Credit during your visit, you can roll the cash value over to subsequent stays at any of Palace Resorts eight oceanfront properties. Additionally, you can now gift the accrued cash value of the Resort Credit to friends or family that plan on visiting Palace Resorts in the future. Resort Credit becomes exchangeable two weeks following the transferring parties stay at any Palace Resorts property, and the resort credit cash value balance is redeemable for up to twelve months after the original stay. Subject to additional terms.

Hide room details
Concierge Level with $1,500 Resort Credits - All Inclusive - Sun Palace Cancun - All Suites/All Adults/All-Inclusive Resort - 1

Concierge Level with $1,500 Resort Credits - All Inclusive

Starting from
$672 $282
Per Adult Nightly



All-Inclusive Features:

  • All meals included every day; breakfast, lunch and dinner, buffet or a la carte dinner
  • Domestic and imported top shelf drinks
  • Use of the facilities of all Palace Resorts in Cancun, Cozumel and the Riviera Maya
  • Transportation to The Moon Spa and Golf Club
  • Unlimited phone calls to Mexico, USA and Canada from your room, some restrictions apply
  • Complimentary Wi-Fi through the resort
  • 24-Hour room service
  • Daily and nightly entertainment, activities, theme parties and shows nightly and one scuba diving demonstration
  • Use of non-motorized water sports
  • Day and Night Activities
  • All taxes and gratuities

Concierge Level

Special Amenities in this Room:
  • DVD player
  • CD player
  • L’OCCITANE bath amenities
  • Aromatherapy
  • Upgraded liquor brands in dispenser: Bacardi White Rum, Jose Cuervo Special Tequila, J&B Whisky and Absolut Vodka
  • Two 25-minute back massages at the Spa
  • Exclusive Beach Bag (one per room/per stay)
  • Private Beach Lounge Chair Area with Waiter Service
  • Candlelight dinner at select locations (once per stay)
  • Exclusive Concierge Service with personalized service
  • Espresso/American coffee maker
  • Alarm clock/radio/iPod dock
  • CHI Professional hair dryer & flat iron
  • Special room service menu for dinners (18:00 to 23:00)
  • Nightly Petit Fours with your turndown service
  • Pillow menu
  • Private check-in and out / early check-in and late check-out (subject to availability)
 
Every amenity included in your room is part of the all-inclusive experience at Palace Resorts.

FREE RESORT CREDIT

Resort offers an unmatched level of all-inclusive luxury experiences in Mexico and to help you add even more to your all-inclusive vacation, Resort will give you a $1,500 Resort Credit that you can use for spa treatments, rounds of golf, tours and other above-the-ordinary experiences.

Stay 5-8 nights, and the $1,500 Resort Credit is yours. You can even receive additional Resort Credit, if you stay longer. Resort Credit is available for shorter stays, too.

Stay longer, get more cash

Nights and USD $ Cash Value

  • 3 = $500
  • 4 = $750
  • 5-8 = $1,500
  • 9-11 = $2,000
  • 12+ = $2,500

NEED INSPIRATION?

Is all this fun a bit overwhelming? Dont sweat it. Here are just a few ways to spend your cash.

SUN PALACE

  • Chichen Itza Tour $160
  • Isla Mujeres Tour $89
  • Tulum Express $89
  • Dolphin Ultimate Gold (without transportation) $149
  • Tour Around Cancun Island (without transportation) $70
  • Paradise Adventure (without transportation) $90
  • Jungle Tour and Aquatwister (without transportation) $140
  • Valladolid Colonial $110
  • Chefs Dinner $99
  • Romantic Dinner (per person) $150
  • Fly board (without transportation) $203
  • Ventura Park Entrance $89

NOTE: This information is subject to change whithout notice. Resgtricciones may apply.

 

And if you end up not using all of the Resort Credit during your visit, you can roll the cash value over to subsequent stays at any of Palace Resorts eight oceanfront properties. Additionally, you can now gift the accrued cash value of the Resort Credit to friends or family that plan on visiting Palace Resorts in the future. Resort Credit becomes exchangeable two weeks following the transferring parties stay at any Palace Resorts property, and the resort credit cash value balance is redeemable for up to twelve months after the original stay. Subject to additional terms.

ay apply. 
Hide room details
Sun Palace Cancun - All Suites/All Adults/All-Inclusive Resort
Blvd Kukulcan Km 20, Zona Hotelera, Cancun, Mexico 77500

Location

Days filled with sun and sizzling evenings in this all-inclusive luxurious resort made for couples, specifically designed for romance, so you can focus on each other while making lasting memories. From personalized service to romantic dinners on the beach, a short 15 minutes from Cancun International Airport.

Why Stay Here


  • All Adults Resort
  • All Suites Resort with Double Size Jacuzzi
  • 2016 Trip AdvisorsTravelers Choice Winner
  • 24-Hour Luxury All-Inclusive Resort
  • Unlimited Phone Calls to USA, Canada and Mexico
  • Up to $2,500 in Resort Credits
  • TripAdvisors Top Hotel for Romance Travelers Choice Award recipient, two years in a row
  • Sun Palace is the place for romance in the Mexican Caribbean
  • $1,500 Resort Credit
  • Stay in One Play at Six Sister Resorts

Resort Details

You can wake up every morning to the sweet mist of the Caribbean Ocean and enjoy a delicious international buffet at El Alamo or taste the delicious Pan-Asian hors doeuvres at the Oriental Lounge. 

Plus, you can enjoy your vacation to the fullest with our $1,500 Resort Credit offer which you can apply to spa treatments, tours, and more. 

Sun Palace has everything you need for romance.

 

  • 252 well-appointed suites
  • private balcony
  • welcome bottle of wine
  • purified water
  • Farouk CHI bath amenities
  • Wi-Fi
  • Fine dining, snack and beverages
  • Shelf drinks in our bars and restaurants
  • 24-hour room service
  • Non-motorized water sports

All-Inclusive Details

  • Elegant Suites Accommodations with double size jaccuzzi
  • All meals and snacks
  • All Beverages
  • Unlimited phone calls to USA, Canada and Mexico from your room
  • Use of the facilities of all Palace Resorts Hotels in Cancun, Isla Mujeres, Cozumel and the Riviera Maya
  • Non-motorized water sports at selected Marinas
  • 24 Hour Room service
  • Complimentary Wi-Fi through the resort
  • Daily and Nightly Entertainment
  • All Gratuities and Taxes

Accommodation Details

A tropical paradise located in the beautiful Mexican Caribbean filled with luxurious accommodations and amenities. As a couples-only resort, we make sure all our suites are equipped with everything you need to enjoy your stay to the fullest, including a double whirlpool in every room as well the following amenities which are available in every room.


Concierge Level

Every Sun Palace guestroom offers an intimate seating area and a number of high-end amenities to enhance your vacation experience. The Concierge Level suite also includes the following: - Apple TV with WiFi connection and special apps including, iTunes, Netflix and more. - DVD and CD player - LOCCITANE bath amenities - Aromatherapy - Upgraded liquor brands in dispenser: Bacardi White Rum, Jose Cuervo Special Tequila, JandB Whisky and Absolut Vodka - Two 25-minute back massages at the Spa - Exclusive Beach Bag (one per room/per stay) - Private Beach Lounge Chair Area with Waiter Service - Candlelight dinner at select locations (once per stay) - Exclusive Concierge Service with personalized service - Espresso/American coffee maker - Alarm clock/radio/iPod dock - CHI Professional hair dryer and flat iron - Special room service menu for dinners (18:00 to 23:00) - Nightly Petit Fours with your turndown service - Pillow menu - Private check-in and out / early check-in and late check-out (subject to availability) Every amenity included in your room is part of the all-inclusive experience at Palace Resorts. Apps on Apple TV may require guest subscription.

 

Grand Level

Enjoy your own Ocean view from your private balcony. The suite offers 1 King bed and a double whirlpool tub. You will find an in-room welcome bottle of wine upon arrival along with a liquor dispenser which features premium brand names. A mini-bar containing sodas, bottled water, juices, domestic and imported beers is also included with your all-inclusive experience. In-room snacks include chips and peanuts. Private bath w/shower features LOCCITANE bath amenities, bathrobes/slippers. Special Menu 24-hour room service with select items from our restaurants. Every amenity included in your room is part of the all-inclusive experience at Palace Resorts.

 

Junior Suite Ocean View

In addition to our all-inclusive package, your stay at Sun Palace Resort is also filled with luxurious accommodations, fine dining, delicious snacks, top-shelf drinks, and 24-hour room service. Its the ultimate vacation destination with all the bells and whistles. Every amenity included in your room is part of the all-inclusive experience at Palace Resorts.

 

Superior Deluxe Ocean View

Wake up to soothing views of the sparkling Caribbean Ocean from the comfort of your private balcony. You can snuggle in bed with your sweetheart while enjoying cozy bathrobes provided just for you. Speaking of hanging out in bed, you can spend a quiet day indoors while watching movies on TV. Every amenity included in your room is part of the all-inclusive experience at Palace Resorts.

 

Deluxe Resort View

Take in the view from your own private balcony and enjoy all the amenities your room affords. Enjoy a complimentary welcome bottle of wine and toast to the good times. Youll also find a mini-bar fully-stocked with sodas, bottled water and juices, domestic and imported beers. With 24-hr room service and daily turndown service, your stay at Sun Palace will be as comfortable as it is romantic. Every amenity included in your room is part of the all-inclusive experience at Palace Resorts.

Restaurants, Lounges & Bars

Nothing sets the mood better than a romantic candlelit dinner for two.

At Sun Palace, our staff makes sure nothing spoils the moment so you can enjoy each others company and delight your palate with mouthwatering dishes.

Original Mexican fare, delectable Italian dishes, and enticing Pan-Asian recipes prepared by our expert chefs will have you coming back for more again and again.

 

The Steak

Pool area

Dinner: Fine cuts/seafood a la carte

The Steak, located near the pool area, is a casual dinner option for dinner, serving a buffet of seafood and fine cuts of beef from 6:00 pm - 10:30 pm. The dress code is casual, but wet clothing or uncovered swimwear is not allowed.

 

Snack Area

Light meals a la carte by the pool, 11:30 am5:00 pm

Also offers Asian selections from an a la carte menu, 6:00 pm -  11:00 pm

 

Pool Bar

Bar with snack service to all pools, 11am5pm

 

Lobby Bar

Bar and lounge, 9am-1am Tea time, 5pm7pm

The lobby bar serves a Continental breakfast from 5:00 am 8:00 am, bar service from 10:00 am 1:00 am and tea time from 5:00 pm 7:00 pm

 

La Tratto

Right in front of the Lobby Bar

Dinner: Italian a la carte

Located adjacent to our lobby bar, La Tratto is a casually elegant choice for dinner from 6:00 pm - 10:30 pm, serving an a la carte Italian menu. Long pants, collared shirts and shoes are required. 

 

El Alamo

Lobby Area
Breakfast and lunch: International buffet
Dinner: Mexican gourmet a la carte

Located in our lobby area, El Alamo is a casual restaurant serving an international breakfast and lunch buffet and an a la carte Mexican menu for dinner. The dress code is casual but footwear and shirts with sleeves are required, and wet clothing or uncovered swimwear is not allowed.

Pools & Spas

At Sun Palace, we want your stay to be filled with fun, romance and unforgettable memories. That is why we have put together a variety of activities for you to enjoy with your loved one. From infinity pools to relax in, to swim-up bars and an indoor pool with a hot tub, we have what you need for an amazing romantic getaway. If youre looking for entertainment, you will find our nightly shows fit the bill.

 

Spa

What could be better than being whisked away to a Caribbean paradise? How about being waited on hand and foot at an all-inclusive spa in the Mexican Caribbean by our professionally trained staff? Let us pamper you with beautifying facial treatments, relaxation sessions, and herbal steam baths.

Weddings

Complimentary Honeymoon Package
This free honeymoon package includes:

  • Mini honeymoon cake
  • Bottle of sparkling wine
  • Complimentary Honeymoon dinner at select restaurants
  • Two honeymoon t-shirts
  • Breakfast in bed (upon request)
  • Guaranteed turndown service
  • Honeymoon desk
  • Late check out until 6:00pm (subject to request and availability)
  • If staying at Le Blanc Spa Resort, also included: Beach bag and nightly petite fours

To reserve this Complimentary Honeymoon Package, just enter Complimentary Honeymoon Package in the comment box when booking online or call our Reservation Center and we will be happy to make the notation for you. Note that a minimum 3-night stay is required. You must present proof that your marriage date occurred less than 1 year prior to your arrival. Upon arrival, you will be directed to the Honeymoon Desk to make all the arrangements.

Golf

Enjoy a fun and challenging round of golf in one of the most beautiful and lush courses in Cancun. Palace Resorts has integrated the beautiful Mexican landscape to its golf course so you can enjoy the lavish surroundings while improving your game. Moon Spa and Golf Club is open from 6:00am to dusk each day. You can make reservations up to 90 days in advance through teetimes@palaceresorts.com, fax (52) 998-881-6089 or 6090 or at the Palace Vacation Planners desks located in the lobby, upon arrival after check-in. Not accepted for day of arrival.

Entertainment & Activities

FREE RESORT CREDIT

Resort offers an unmatched level of all-inclusive luxury experiences in Mexico and to help you add even more to your all-inclusive vacation, Resort will give you a $1,500 Resort Credit that you can use for spa treatments, rounds of golf, tours and other above-the-ordinary experiences.

Stay 5-8 nights, and the $1,500 Resort Credit is yours. You can even receive additional Resort Credit, if you stay longer. Resort Credit is available for shorter stays, too.

Stay longer, get more cash

Nights and USD $ Cash Value

  • 3 = $500
  • 4 = $750
  • 5-8 = $1,500
  • 9-11 = $2,000
  • 12+ = $2,500

NEED INSPIRATION?

Is all this fun a bit overwhelming? Dont sweat it. Here are just a few ways to spend your cash.

SUN PALACE

  • Chichen Itza Tour $160
  • Isla Mujeres Tour $89
  • Tulum Express $89
  • Dolphin Ultimate Gold (without transportation) $149
  • Tour Around Cancun Island (without transportation) $70
  • Paradise Adventure (without transportation) $90
  • Jungle Tour and Aquatwister (without transportation) $140
  • Valladolid Colonial $110
  • Chefs Dinner $99
  • Romantic Dinner (per person) $150
  • Fly board (without transportation) $203
  • Ventura Park Entrance $89

NOTE: This information is subject to change whithout notice. Resgtricciones may apply.

 

And if you end up not using all of the Resort Credit during your visit, you can roll the cash value over to subsequent stays at any of Palace Resorts eight oceanfront properties. Additionally, you can now gift the accrued cash value of the Resort Credit to friends or family that plan on visiting Palace Resorts in the future. Resort Credit becomes exchangeable two weeks following the transferring parties stay at any Palace Resorts property, and the resort credit cash value balance is redeemable for up to twelve months after the original stay. Subject to additional terms.

IMPORTANT INFORMATION

AMENITIES:
  • 24-Hour Front Desk
  • All-Adults
  • All-Inclusive
  • Beach Service
  • Beachfront
  • Beauty Shop/Salon (+)
  • Business Services (+)
  • Car Rental Desk (+)
  • Complimentary Bathrobe and Slippers
  • Concierge Desk
  • Currency Exchange
  • Dry Cleaning Service (+)
  • Elevator / Lift
  • Fine Dining
  • Fishing (nearby) (+)
  • Fitness Facility
  • Free Breakfast
  • Free Parking
  • Free Wi-Fi
  • Gift Shop on Property (+)
  • Golf (nearby) (+)
  • Guest Activity Desk
  • Ice Machine
  • Indoor Pool
  • Interior Corridors
  • Jacuzzi/Hot Tub
  • Live Entertainment/DJ
  • Lounge/Bar
  • Luxury Resorts
  • Massage Therapist (+)
  • Multilingual Staff
  • Multiple Swimming Pools
  • Non-Motorized Water Sports (nearby)
  • On-Site Events
  • On-Site Travel Agency
  • Outdoor Pool
  • Restaurant
  • Room Service
  • Room Service Included
  • Sauna
  • Secured Parking
  • Security Guard
  • Shopping (+)
  • Spa Services (+)
  • Stay at 1-Play at 3
  • Steam Room
  • Sun Deck
  • Swim-Up Bar
  • Top 10 Hotel
  • Wake-Up Service
  • Water Park (nearby) (*/Free)
  • Water Sports (nearby) (+)
  • Widescreen TV
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 2224 reviews
from Grand Rapids, Michigan
Submitted on 01-16-2017
My husband and I stayed here for 2 days. The room was updated and clean. The staff very nice. Everyone had a smile on their face and was helpful ! The beach is great. The water was calm and so beautiful!
from Nashua, New Hampshire
Submitted on 01-14-2017
A great end to a great vacation! This site has been newly renovated and although the infrastructure has not changed, the service has improved greatly. First of all, it is hard to object to anything at an Intercontinental property. Service and ambiance is always top notch. Secondly, at this site the El Presidente sports probably the best beach in the whole city. If you are going for a few days of luxury, don't think twice. The checking and checkout was flawless and very quick. Say yes to El Presi... Read more
from USA
Submitted on 01-12-2017
This might have been considered a resort in the 1980-90's, but nowadays should be considered a hotel on an awesome beach. It's clientele is mostly airline flight crews and while i was there, Mexican and European travelers. Which explains why few employees spoke english and most who did there was always communication issues/misinformation. Misinformation and customer service were like I have never experienced before in Cancun, except for the concierge, humberto who was great. Without going into e... Read more
from Katy, Texas
Submitted on 01-10-2017
Plenty of good restaurants in this hotel. The breakfast buffet is superbe. We stayed twice (at the start and end of our vacation) and both times we were told we were being given "Gold Member" upgrades, but the result was a plain room with a view across the road. If you want to enjoy the sea view, book it first!
from
Submitted on 01-10-2017
Great ! We stayded in this hotel in the last Réveillon . I loved everything. The breakfast and the service it' s very good. The beach and the bar of the beach is the best place of the hotel. I took wonderfuls sea baths every day with a lot of frozen margarita of course !
from Los Angeles, California
Submitted on 01-07-2017
Being an ambassador IHG member, we were checked in at the concierge. Humberto was outstanding! From the moment we arrived, we were given the red carpet treatment. We came in at 8 am and since our room was not ready, we were given a room to shower and freshen up. Then Humberto escorted us to the Club lounge to have breakfast. From that moment on, we knew that we were going to have a very pleasurable stay. It was the kind of personal attention and service that is unique to this hotel. The rooms a... Read more
from Europe
Submitted on 01-06-2017
Our trip to Mexico started off in Cancun. We booked this hotel based on the fact that it is beach front and compared to other luxury hotels, the Presidente InterContinental was the most affordable for our budget! We only have 1 regret and that is that we did not stay longer to enjoy all the amenities this hotel has to offer. During our road trip through Mexico we kept reminiscing on how comfortable the beds were (the best beds we have slept on in Mexico), how pristine the beach was and how ab... Read more
from Houston, Texas
Submitted on 12-06-2016
We travel to Mexico often, not staying in Cancun but usually south of the city. My sister and I were looking for a relaxing beach hotel in Cancun with a good service and a great beach since this was to be a quick trip. We were familiar with the Presidente brand and felt it was our best choice. Thanks to the Presidente for meeting all our expectations and delivering a great vacation.
from
Submitted on 12-05-2016
We are Spire members of the ambassador club and priority club as well so we get an upgrade, free wifi etc. It is well worth the 150/year and pays for itself in one stay. We took the shuttle from the airport for $24/couple. The doorman took our suitcases and Octavio received us at the reception for members. We asked for an upgrade and he provided a great room with an additional private outdoor shower and a real nice partial view of the beach and the gulf. We were escorted to the club lounge by co... Read more
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Submitted on 12-04-2016
Great staff, beautiful rooms and wonderful beach area There is more than one pool, a gym overlooking pool, and restaurant/ breakfast on the beach Staff are pleasant and fun, relaxing vibe. Close to amenities & easy access to Isla Mujeres(island day trip)
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