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Royalton Riviera Cancun Resort and Spa - All-Inclusive

Cancun, Quintana Roo, Mexico (CUN)

Room rates from:
$457 $186
Per Adult Nightly
Hotel + Flight from
WAS
Starting from:
$3,119 $1,159
Per Guest for 5 Nights
4.4/5 BookIt.com Guest Rating
Based on 108 reviews
Royalton Riviera Cancun offers an exclusive All-In Luxury concept which provides Guests with an unforgettable experience.
Style: Modern Luxury Paradise
Room & Rates
Luxury Junior Suite Diamond Club - All-Inclusive - Royalton Riviera Cancun Resort and Spa - All-Inclusive - 3

Luxury Junior Suite Diamond Club - All-Inclusive

Starting from
$457 $186
Per Adult Nightly
Your All-In Luxury Plan Includes:

  • All Meals, Drinks and Snacks with 24-Hour, Reservation-Free Dining
  • Unlimited Free Long Distance Calls to North America and Most of Europe
  • 24-Hour Room Service
  • Concierge Service Around the Clock
  • Daily Activities and Nightly Entertainment
  • Free Wi-Fi Throughout the Resort
  • Bluetooth Audio Station and USB Recharge Station
  • Non-Motorized Water Sports
  • Sports Event Guarantee: Watch all the Big US and International Sports Events at the Score Sports Bar
  • All Hotel Taxes and Gratuities

Diamond Club Privileges and Services
When you upgrade to the Diamond Club Suites you receive upgraded amenities including preferred room locations, preferred reservations in a la carte restaurants and access to the private Diamond Club Lounge, all of which are only made available to Diamond Club Guests. The Diamond Club Lounge features a premium drink menu as well as a daily continental breakfast. Other features include:
  • Personalized Check-In and Check-Out
  • Complimentary Early Check-In and Late Check-Out, Subject to Availability
  • Private Butler Service
  • Exclusive Beach Area with Dedicated Bar and Waiter Service
  • Distinctive Wrist Bracelet
  • Evening Hors d`Oeuvres and Afternoon Snacks including decadent desserts
  • Upgraded Room Service Menu, Pillow Menu, Mini Bar Restocked Daily and Robes/Slippers in Your Suite
  • 10% Discount on Spa Treatments and Hair Dresser
Amenities: The Luxury Junior Suite features comfortable bedding, a full bathroom and a balcony which overlooks the mangrove. All suites feature a DreamBed, exclusively designed for Royalton Resorts. Bedding includes either 1 king size bed or 2 queen beds and a sofa bed with 250 thread count sheets. Bath amenities include a separate toilet, rain shower, 2 washbowls, a hairdryer and an indoor Jacuzzi. Other features include a satellite TV, stocked mini-bar, iron/ironing board, coffee/tea maker and an in-room safe.
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Luxury Junior Suite Ocean View - All-Inclusive - Royalton Riviera Cancun Resort and Spa - All-Inclusive - 5

Luxury Junior Suite Ocean View - All-Inclusive

Starting from
$419 $191
Per Adult Nightly
Your All-In Luxury Plan Includes:

  • All Meals, Drinks and Snacks with 24-Hour, Reservation-Free Dining
  • Unlimited Free Long Distance Calls to North America and Most of Europe
  • 24-Hour Room Service
  • Concierge Service Around the Clock
  • Daily Activities and Nightly Entertainment
  • Free Wi-Fi Throughout the Resort
  • Bluetooth Audio Station and USB Recharge Station
  • Non-Motorized Water Sports
  • Sports Event Guarantee: Watch all the Big US and International Sports Events at the Score Sports Bar
  • All Hotel Taxes and Gratuities

Amenities: The Luxury Junior Suite Ocean View features 1 king or 2 queen beds and a comfortable sofa bed, which is included in both rooms. Full bathroom with separate toilet, 2 sinks and indoor Jacuzzi. Rooms with terrace or balcony ocean view. All suites feature the DreamBed, exclusively designed for Royalton Resorts. Bath amenities include rain shower, 2 washbowls, and a hairdryer. Other features include a satellite TV, stocked mini-bar, iron/ironing board, coffee/tea maker and an in-room safe.
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Luxury Suite Ocean View With Terrace Jacuzzi - All-Inclusive - Royalton Riviera Cancun Resort and Spa - All-Inclusive - 9

Luxury Suite Ocean View With Terrace Jacuzzi - All-Inclusive

Starting from
$432 $197
Per Adult Nightly
Your All-In Luxury Plan Includes:

  • All Meals, Drinks and Snacks with 24-Hour, Reservation-Free Dining
  • Unlimited Free Long Distance Calls to North America and Most of Europe
  • 24-Hour Room Service
  • Concierge Service Around the Clock
  • Daily Activities and Nightly Entertainment
  • Free Wi-Fi Throughout the Resort
  • Bluetooth Audio Station and USB Recharge Station
  • Non-Motorized Water Sports
  • Sports Event Guarantee: Watch all the Big US and International Sports Events at the Score Sports Bar
  • All Hotel Taxes and Gratuities
Amenities: The Luxury Suite features comfortable bedding, a full bathroom and a balcony with ocean views. The balcony also features an outdoor Jacuzzi. All suites feature a DreamBed, exclusively designed for Royalton Resorts. Bedding includes 1 king bed or 2 queen beds and a double sofa bed with 250 thread count sheets. Bath amenities include a separate toilet, rain shower, 2 washbowls, a hairdryer and an indoor Jacuzzi. Other features include a satellite TV, stocked mini-bar, iron/ironing board, coffee/tea maker and an in-room safe.
Hide room details
Luxury Junior Suite - All-Inclusive - Royalton Riviera Cancun Resort and Spa - All-Inclusive - 2

Luxury Junior Suite - All-Inclusive

Starting from
$487 $198
Per Adult Nightly
Your All-In Luxury Plan Includes:

  • All Meals, Drinks and Snacks with 24-Hour, Reservation-Free Dining
  • Unlimited Free Long Distance Calls to North America and Most of Europe
  • 24-Hour Room Service
  • Concierge Service Around the Clock
  • Daily Activities and Nightly Entertainment
  • Free Wi-Fi Throughout the Resort
  • Bluetooth Audio Station and USB Recharge Station
  • Non-Motorized Water Sports
  • Sports Event Guarantee: Watch all the Big US and International Sports Events at the Score Sports Bar
  • All Hotel Taxes and Gratuities

Amenities: The Luxury Junior Suite features 1 king or 2 queen beds and a comfortable sofa bed, which is included in both rooms. Full bathroom with separate toilet, 2 sinks and indoor Jacuzzi. Rooms with terrace or balcony. All suites feature a DreamBed, exclusively designed for Royalton Resorts. Bath amenities include rain shower, 2 washbowls, and a hairdryer. Other features include a satellite TV, stocked mini-bar, iron/ironing board, coffee/tea maker and an in-room safe.
Hide room details
Luxury Suite with Terrace Jacuzzi - All-Inclusive - Royalton Riviera Cancun Resort and Spa - All-Inclusive - 11

Luxury Suite with Terrace Jacuzzi - All-Inclusive

Starting from
$499 $203
Per Adult Nightly
Your All-In Luxury Plan Includes:

  • All Meals, Drinks and Snacks with 24-Hour, Reservation-Free Dining
  • Unlimited Free Long Distance Calls to North America and Most of Europe
  • 24-Hour Room Service
  • Concierge Service Around the Clock
  • Daily Activities and Nightly Entertainment
  • Free Wi-Fi Throughout the Resort
  • Bluetooth Audio Station and USB Recharge Station
  • Non-Motorized Water Sports
  • Sports Event Guarantee: Watch all the Big US and International Sports Events at the Score Sports Bar
  • All Hotel Taxes and Gratuities

Amenities: The Luxury Suite with Terrace Jacuzzi features 1 king or 2 queen beds and a comfortable sofa bed, which is included in both rooms. Full bathroom with separate toilet, 2 sinks and indoor Jacuzzi. Room with terrace and outdoor jacuzzi. All suites feature a DreamBed, exclusively designed for Royalton Resorts. Bath amenities include rain shower, 2 washbowls, and a hairdryer. Other features include a satellite TV, stocked mini-bar, iron/ironing board, coffee/tea maker and an in-room safe.
Hide room details
Luxury Suite Ocean View With Terrace Jacuzzi Diamond Club - All-Inclusive - Royalton Riviera Cancun Resort and Spa - All-Inclusive - 10

Luxury Suite Ocean View With Terrace Jacuzzi Diamond Club - All-Inclusive

Starting from
$503 $208
Per Adult Nightly
Your All-In Luxury Plan Includes:

  • All Meals, Drinks and Snacks with 24-Hour, Reservation-Free Dining
  • Unlimited Free Long Distance Calls to North America and Most of Europe
  • 24-Hour Room Service
  • Concierge Service Around the Clock
  • Daily Activities and Nightly Entertainment
  • Free Wi-Fi Throughout the Resort
  • Bluetooth Audio Station and USB Recharge Station
  • Non-Motorized Water Sports
  • Sports Event Guarantee: Watch all the Big US and International Sports Events at the Score Sports Bar
  • All Hotel Taxes and Gratuities

Diamond Club Privileges and Services
When you upgrade to the Diamond Club Suites you receive upgraded amenities including preferred room locations, preferred reservations in a la carte restaurants and access to the private Diamond Club Lounge, all of which are only made available to Diamond Club Guests. The Diamond Club Lounge features a premium drink menu as well as a daily continental breakfast. Other features include:
  • Personalized Check-In and Check-Out
  • Complimentary Early Check-In and Late Check-Out, Subject to Availability
  • Private Butler Service
  • Exclusive Beach Area with Dedicated Bar and Waiter Service
  • Distinctive Wrist Bracelet
  • Evening Hors d`Oeuvres and Afternoon Snacks including decadent desserts
  • Upgraded Room Service Menu, Pillow Menu, Mini Bar Restocked Daily and Robes/Slippers in Your Suite
  • 10% Discount on Spa Treatments and Hair Dresser
Amenities: The Luxury Suite Ocean View is perfect for families with kids, featuring a balcony with an outdoor jacurzzi overlooking the ocean. All suites feature a DreamBed, exclusively designed for Royalton Resorts. Bedding includes 1 king size bed or 2 queen beds and a sofa bed with 250 thread count sheets. Bath amenities include a separate toilet, rain shower, 2 washbowls, a hairdryer and an indoor Jacuzzi. Other features include a satellite TV, stocked mini-bar, iron/ironing board, coffee/tea maker and an in-room safe.
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Luxury Family Suite Ocean View - All-Inclusive - Royalton Riviera Cancun Resort and Spa - All-Inclusive - 1

Luxury Family Suite Ocean View - All-Inclusive

Starting from
$460 $212
Per Adult Nightly
Your All-In Luxury Plan Includes:

  • All Meals, Drinks and Snacks with 24-Hour, Reservation-Free Dining
  • Unlimited Free Long Distance Calls to North America and Most of Europe
  • 24-Hour Room Service
  • Concierge Service Around the Clock
  • Daily Activities and Nightly Entertainment
  • Free Wi-Fi Throughout the Resort
  • Bluetooth Audio Station and USB Recharge Station
  • Non-Motorized Water Sports
  • Sports Event Guarantee: Watch all the Big US and International Sports Events at the Score Sports Bar
  • All Hotel Taxes and Gratuities

Amenities: The Luxury Family Suite is perfect for families with kids, featuring a balcony overlooking the ocean. All suites feature a DreamBed, exclusively designed for Royalton Resorts. Bedding includes a double sofa bed and either 1 king bed or 2 double beds(subjetc to availability) with 250 thread count sheets. The sliding door between the sofa bed and main guestroom area allows for more privacy. Bath amenities include a separate toilet, rain shower, 2 washbowls, a hairdryer and an indoor Jacuzzi. Other features include a satellite TV, stocked mini-bar, iron/ironing board, coffee/tea maker and an in-room safe.
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Luxury Junior Suite Swim-out - All-Inclusive - Royalton Riviera Cancun Resort and Spa - All-Inclusive - 6

Luxury Junior Suite Swim-out - All-Inclusive

Starting from
$499 $227
Per Adult Nightly
Your All-In Luxury Plan Includes:

  • All Meals, Drinks and Snacks with 24-Hour, Reservation-Free Dining
  • Unlimited Free Long Distance Calls to North America and Most of Europe
  • 24-Hour Room Service
  • Concierge Service Around the Clock
  • Daily Activities and Nightly Entertainment
  • Free Wi-Fi Throughout the Resort
  • Bluetooth Audio Station and USB Recharge Station
  • Non-Motorized Water Sports
  • Sports Event Guarantee: Watch all the Big US and International Sports Events at the Score Sports Bar
  • All Hotel Taxes and Gratuities
Amenities: The Luxury Junior Suite Swim-out is perfect for families with kids, featuring 1 king or 2 queen beds and a comfortable sofa bed, which is included in both rooms. Full bathroom with separate toilet, 2 sinks and indoor Jacuzzi. Room with terrace and semi-private pool, shared with adjoining rooms. All suites feature the DreamBed, exclusively designed for Royalton Resorts.  Bath amenities include a rain shower, 2 washbowls, and a hairdryer. Other features include a satellite TV, stocked mini-bar, iron/ironing board, coffee/tea maker and an in-room safe.
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Luxury Presidential One Bedroom Suite Ocean View With Terrace Jacuzzi  Diamond Club - All-Inclusive - Royalton Riviera Cancun Resort and Spa - All-Inclusive - 7

Luxury Presidential One Bedroom Suite Ocean View With Terrace Jacuzzi Diamond Club - All-Inclusive

Starting from
$594 $259
Per Adult Nightly

Your All-In Luxury Plan Includes:


  • All Meals, Drinks and Snacks with 24-Hour, Reservation-Free Dining
  • Unlimited Free Long Distance Calls to North America and Most of Europe
  • 24-Hour Room Service
  • Concierge Service Around the Clock
  • Daily Activities and Nightly Entertainment
  • Free Wi-Fi Throughout the Resort
  • Bluetooth Audio Station and USB Recharge Station
  • Non-Motorized Water Sports
  • Sports Event Guarantee: Watch all the Big US and International Sports Events at the Score Sports Bar
  • All Hotel Taxes and Gratuities

 

Diamond Club Privileges and Services
When you upgrade to the Diamond Club Suites you receive upgraded amenities including preferred room locations, preferred reservations in a la carte restaurants and access to the private Diamond Club Lounge, all of which are only made available to Diamond Club Guests. The Diamond Club Lounge features a premium drink menu as well as a daily continental breakfast. Other features include:

  • Personalized Check-In and Check-Out
  • Complimentary Early Check-In and Late Check-Out, Subject to Availability
  • Private Butler Service
  • Exclusive Beach Area with Dedicated Bar and Waiter Service
  • Distinctive Wrist Bracelet
  • Evening Hors d`Oeuvres and Afternoon Snacks including decadent desserts
  • Upgraded Room Service Menu, Pillow Menu, Mini Bar Restocked Daily and Robes/Slippers in Your Suite
  • 10% Discount on Spa Treatments and Hair Dresser

Amenities: The Luxury Presidential One Bedroom Suite One-bedroom suite with king size bed, a large bedroom, bathroom with separate toilet and bathroom, walk-in closet and indoor Jacuzzi, some with views of the mangroves. Separate living area with sofa bed and bathroom. A magnificent terrace with outdoor Jacuzzi. All suites feature a DreamBed, exclusively designed for Royalton Resorts. Bath amenities include a separate toilet, rain shower, 2 washbowls, and a hair dryer. Other features include a satellite TV, stocked mini-bar, iron/ironing board, coffee/tea maker and an in-room safe.
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Luxury Junior Suite Ocean View Non Refundable - All-Inclusive - Royalton Riviera Cancun Resort and Spa - All-Inclusive - 4

Luxury Junior Suite Ocean View Non Refundable - All-Inclusive

Starting from
$350 $323
Per Adult Nightly
Your All-In Luxury Plan Includes:

  • All Meals, Drinks and Snacks with 24-Hour, Reservation-Free Dining
  • Unlimited Free Long Distance Calls to North America and Most of Europe
  • 24-Hour Room Service
  • Concierge Service Around the Clock
  • Daily Activities and Nightly Entertainment
  • Free Wi-Fi Throughout the Resort
  • Bluetooth Audio Station and USB Recharge Station
  • Non-Motorized Water Sports
  • Sports Event Guarantee: Watch all the Big US and International Sports Events at the Score Sports Bar
  • All Hotel Taxes and Gratuities
Amenities: The Luxury Junior Suite Ocean View features 1 king or 2 1ueen beds and a comfortable sofa bed, which is included in both rooms. Full bathroom with separate toilet, 2 sinks and indoor Jacuzzi. Rooms with terrace or balcony ocean view. All suites feature a DreamBed, exclusively designed for Royalton Resorts. Bath amenities include rain shower, 2 washbowls, and a hairdryer. Other features include a satellite TV, stocked mini-bar, iron/ironing board, coffee/tea maker and an in-room safe.
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Luxury Suite Ocean View With Terrace Jacuzzi Non Refundable - All-Inclusive - Royalton Riviera Cancun Resort and Spa - All-Inclusive - 8

Luxury Suite Ocean View With Terrace Jacuzzi Non Refundable - All-Inclusive

Starting from
$361 $333
Per Adult Nightly
Your All-In Luxury Plan Includes:

  • All Meals, Drinks and Snacks with 24-Hour, Reservation-Free Dining
  • Unlimited Free Long Distance Calls to North America and Most of Europe
  • 24-Hour Room Service
  • Concierge Service Around the Clock
  • Daily Activities and Nightly Entertainment
  • Free Wi-Fi Throughout the Resort
  • Bluetooth Audio Station and USB Recharge Station
  • Non-Motorized Water Sports
  • Sports Event Guarantee: Watch all the Big US and International Sports Events at the Score Sports Bar
  • All Hotel Taxes and Gratuities

Amenities: The Luxury Suite features comfortable bedding, a full bathroom and a balcony with ocean views. The balcony also features an outdoor Jacuzzi. All suites feature a DreamBed, exclusively designed for Royalton Resorts. Bedding includes one king bed or 2 queen beds and a double sofa bed with 250 thread count sheets. Bath amenities include a separate toilet, rain shower, 2 washbowls, a hairdryer and an indoor Jacuzzi. Other features include a satellite TV, stocked mini-bar, iron/ironing board, coffee/tea maker and an in-room safe.
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Royalton Riviera Cancun Resort and Spa - All-Inclusive
Carretera Federal 307 Cancun-Playa Del Carmen Km 332, Cancun, Mexico 77500

Location

The Royalton Riviera Cancun is located in a beautiful area in Puerto Morelos, only a 15-minute drive away from Cancun International Airport.

Why Stay Here


  • Daily Activities and Nightly Entertainment
  • 10 International Restaurants, 16 Bars 
  • 24-Hour Room Service
  • On-site Royal Spa Featuring Spa - Packages or Express Treatments

Resort Details

Royalton Riviera Cancun offers an exclusive All-In Luxury concept which provides Guests an unforgettable experience, offering luxurious amenities and savory international cuisine.

All-Inclusive Details

  • All Meals, Drinks and Snacks with 24-Hour, Reservation-Free Dining
  • Unlimited Free Long Distance calls to North America and Most of Europe
  • 24-Hour Room Service 
  • Concierge Service Around the Clock
  • Daily Activities and Nightly Entertainment
  • Free Wi-Fi Throughout the Resort
  • Bluetooth Audio Station and USB Recharge Station
  • Non-Motorized Water Sports 
  • Sports Event Guarantee: Watch all the big US and international sports events at the Score Sports Bar
  • All Hotel Taxes and Gratuities

Accommodation Details

All of the 1,183 luxurious suites feature a DreamBed, exclusively designed for Royalton Resorts with 250 thread count sheets. Guests will enjoy the 24-hour concierge service, 24-hour room service and the complimentary Wi-Fi throughout the hotel. Room amenities include USB recharge and Bluetooth audio stations, in-room safe, rain showers, satellite television, iron/ironing board, coffee/tea maker, hairdryer, stocked mini-bar and a balcony or terrace with views of the mangrove or ocean.

The Luxury Family Suites make your family vacation to Royalton Riviera Cancun an unforgettable experience. These are special facilities for children and adults alike in addition to the variety of activities for all ages, supervised by the resort´s activities staff.

Diamond Club Privileges and Services:
When you upgrade to the Diamond Club Suites you receive upgraded amenities including:

  • Preferred Room Locations
  • Preferred Reservations in a La Carte Restaurants
  • Access to the Private Diamond Club Lounge Which Features a Premium Drink Menu as Well as a Daily Continental Breakfast

Other Amenities Include:
  • Personalized Check-In and Check-Out
  • Complimentary Early Check-In and Late Check-Out (subject to availability)
  • Private Butler Service
  • Exclusive Beach Area with Dedicated Bar and Waiter Service
  • Distinctive Wrist Bracelet
  • Evening Hors D`Oeuvres and Afternoon Snacks Including Decadent Desserts
  • Upgraded Room Service Menu, Pillow Menu, Mini-Bar Restocked Daily and Robes/Slippers in Your Suite
  • 10% Discount on all Spa Treatments and Hair-Dresser

Restaurants, Lounges & Bars

As part of your All-In Luxury, All-Inclusive Plan, you can enjoy dining at any of 10 international restaurants, 16 bars and 24-hour room service. The restaurant themes range from Japanese Teppanyaki and Sushi Bar, to an authentic Italian Trattoria to a buffet, to a Mexican and a Steak Restaurant. Reservations are not required at any of the restaurants except for the Tepanyaki and dining is unlimited. There is also an on-site cafe, snack bar and an ice cream bar. During your stay you will not miss any big sports game with the exclusive Sports Event Guarantee at the Score Sports Bar where you can watch all of the US and International events in any of the big screen TVs. While watching your favorite team play, order from a variety of snacks, grilled specialties and international drinks. With all 16 bars around the resort, you will always be close enough to grab a refreshing beverage. The bars go from the lobby bar, to a beach-bar, a swim-up bar al the way to the martini bar. Enjoy the large variety of specialty cocktails, international and local brand liquors, house wines and beers.

Pools & Spas

During your vacations, take some time to get pampered at the 2,094 square-meters Royal Spa which offers anything from Spa packages to express treatments such as:

  • Hydrotherapy Circuit
  • Full Range of Massages
  • Body and Facial Treatments
  • Beauty Center Offering Luxurious Manicure, Pedicure, Waxing, Make-up and Hairstyling Services

Entertainment & Activities

The All-In Luxury, All-Inclusive Plan includes activities during the day and entertainment by night at the on-site discotheque as well as non-motorized watersports including snorkeling, kayaking and an introductory scuba diving lesson.
There is also an on-site splash pad, tennis courts and an on-site shopping area for the families.

  • Kids Club: Children ages 4-12 can have lots of fun with the innovative daily activities at the Kids Club, featuring popular kids characters, games, cartoons and a playground.
  • Teens: Teens ages 13-17 can also have fun in their own space in a lounge with video games, billiard and ping-pong tables as well as free Wi-Fi.
  • All-In Connectivity: With All-In Connectivity you can stay in touch with the complimentary Wi-Fi throughout the resort, unlimited in-room long distance calls to North America and most of Europe, USB recharge stations and Bluetooth speakers in your room.

AMENITIES:
  • 24 Hour Room Service
  • 24 Hour Security
  • 24-Hour Casino
  • 24-Hour Coffee Shop
  • 24-Hour Front Desk
  • 24-Hour Maintenance
  • ATM Machine
  • Accessible Facilities
  • Accessible Parking
  • Air-Conditioning
  • All-Inclusive
  • Audio Visual Equipment
  • Baby Sitting (*)
  • Ballroom
  • Barber Shop
  • Beach Bar
  • Beachfront
  • Beauty Shop/Salon
  • Bilingual Staff
  • Breakfast Room Service
  • Buffet Breakfast
  • Bus Parking
  • Bus/Truck Parking
  • Business Center
  • Butler Service (+)
  • Car Rental Desk
  • Casino (+)
  • Child Programs
  • Children's Play Area
  • Children's Program
  • Coffee Shop
  • Complimentary Bathrobe and Slippers
  • Complimentary Wi-Fi
  • Concierge
  • Concierge Desk
  • Disco
  • Early Check-In (+)
  • Elevators
  • Express Check-In
  • Express Check-Out
  • Family Plan
  • Fitness Facility
  • Free Wi-Fi
  • Front Desk
  • Great for Kids
  • Hair dryer
  • Honeymoon Amenities (+)
  • Ironing board
  • Jacuzzi
  • Kids Club
  • LateCheckOut (+)
  • Liquor store (+)
  • Live entertainment
  • Luxury Resorts
  • Massage (+)
  • Massage Services (+)
  • Massage Therapist (+)
  • Night Club
  • Phone services
  • Printing services available (+)
  • Room Service
  • Security
  • Security Guard
  • Spa (+)
  • Sports bar
  • Swim-Up Bar
  • Swimming Pool
  • Tapas bar
  • TennisCourts
  • Theater
  • Valet Parking
  • Wedding Services (+)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply
4.4 / 5
Based on 108 reviews
from Cheyenne, Wy
Verified Traveler
Submitted on 11-23-2016
Would Return or Recommend: No
Well we got the welcome it sounds like most people did.. three hour your room isn't ready.. So we ate at the buffet to waste time.. When we did finally get into our room it took over an hour to get our luggage.. My husband had to go looking for it cause they didn't know where it was.. The ONLY staff that was always attentive was the pool side staff.. They are amazing! Remember you from the day before and what your whole family had.. Every restaurant you had to wait to sit, wait to be able to ord... Read more
Overall Experience
Quality
Value
Cleanliness
Staff Efficiency
Staff Friendliness
from Glen Ellyn, Il
Verified Traveler
Submitted on 11-20-2016
Would Return or Recommend: No
Well where do I start, when we first arrived at the hotel we were greeted by several staff members promptly brought to the Diamond Club check-in area where they dragged out the check-in process because our room was not ready. . Hunter steak house was by far the best tasting food and service. it was a beautiful night and it was the first time on the entire trip we got excellent service.
Overall Experience
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Value
Cleanliness
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Staff Friendliness
from Leesburg, Va
Verified Traveler
Submitted on 11-15-2016
Would Return or Recommend: No
Our first time to Cancun, and the overall experience at the Royalton Riveria was very good, We stayed 3 nights. The staff were nice, We reserved the Luxury suite terrace, Ocean View with Jacuzzi tub. The food was good at most restaurants. We really enjoyed the Gourmet March?, and Grazie Italian Trattoria. Gourmet March? had a great breakfast spread, and lunch was good too. We never went back for dinner. Grazie Italian Trattoria was very good for dinner. Lunch was just okay there. The po... Read more
Overall Experience
Quality
Value
Cleanliness
Staff Efficiency
Staff Friendliness
from Philadelphia , Pa
Verified Traveler
Submitted on 11-14-2016
Would Return or Recommend: No
Diamond club. Joke. We have a view of the swamp. All they want to do is sell you their vacation club. I'm on vacation! I might have gotten a better view not paying for diamond club. My key didn't work twice. And, it's only day 1. Royalton, you don't understand customer service and you will never see my hard earned $$ again!
Overall Experience
Quality
Value
Cleanliness
Staff Efficiency
Staff Friendliness
from Miami, Fl
Verified Traveler
Submitted on 11-11-2016
Would Return or Recommend: Yes
I enjoyed this hotel it was a great they service was phenomenal the rooms and property is beautiful our butler scheduled are dinner nightly and Michelle our butler had our room decorated lovely when we came from dinner on our anniversary night
Overall Experience
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Value
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from Cincinnati , Ohio
Verified Traveler
Submitted on 11-04-2016
Would Return or Recommend: Yes
The Royalton was nice to stay at. The overall experience was great! I do have a few disappointments but it didn't spoil my trip. Cons: toilet stopped working in suite. The staff was prompt to fix was still a inconvenience. The bad frame broke in the suite. Prompt to fix but was a inconvenience. It was my birthday and other suites had a birthday sign on their suite door. I asked about this during my 5 day stay, this never happened. All the restaurants were not open all the time. Example: Zen was ... Read more
Overall Experience
Quality
Value
Cleanliness
Staff Efficiency
Staff Friendliness
from Georgetown, Texas
Verified Traveler
Submitted on 10-28-2016
Would Return or Recommend: Yes
My son and his fiance were married at the resort and we could not have been more pleased with the facilities and staff. To say that the staff went overboard to meet our expectations would be an understatement. Everything went perfectly and the staff made us feel like they were doing us a favor by letting them serve us. We stayed a week with family and everyone raved at the selection of the resort. We are planning another family trip back for our anniversary. Everyone wants to return. Food g... Read more
Overall Experience
Quality
Value
Cleanliness
Staff Efficiency
Staff Friendliness
from Kelowna, Bc
Verified Traveler
Submitted on 10-23-2016
Would Return or Recommend: Yes
The Resort is great if you like it all modern without any Mexican atmosphere. Food and Restaurants are all good, loads of choices and very good quality. What is totally out of waco is their House Wine, which is fine in the Nose but saucer at the end. Not at all compatible to the standard the Royalton wants to have and does in most other aspects.If it is important to you, don't believe what the normal up front staff tells you, they have little knowledge and nothing to say. Get a Supervisor at lea... Read more
Overall Experience
Quality
Value
Cleanliness
Staff Efficiency
Staff Friendliness
from Tulsa, Oklahoma
Verified Traveler
Submitted on 10-03-2016
Would Return or Recommend: Yes
The resort was beautiful! This was our third time to Mexico doing an all-inclusive and each time we have tried a new place. Of the three, this was the prettiest and nicest resort. As for food, we found the buffet to be the best overall and of course the quickest as well. The Mexican restaurant was pretty good and the hibachi was really good as well. For whatever reason they don't release the schedule of activities until the morning of so it makes it difficult to plan out your day in advance if y... Read more
Overall Experience
Quality
Value
Cleanliness
Staff Efficiency
Staff Friendliness
from
Verified Traveler
Submitted on 10-03-2016
Would Return or Recommend: Yes
This was our first time to travel to Mexico and I have to say my family had a lot of fun! My husband & I took our 12 year old daughter with us and she was entertained by the pool and loved the food (especially the gelato at Scoops!). We also enjoyed the nightly shows and shopping at the stores inside the resort. We were also constantly impressed by the staff- whether it was check-in, waitstaff, housekeeping, bartenders, or other, everyone was extremely helpful and friendly. The resort is als... Read more
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