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3-Day Weekend: DOUBLE Coupons Details

Q Bay Cancun Hotel & Suites

Cancun, Quintana Roo, Mexico (CUN)

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Based on 1083 reviews
Room & Rates
Exterior

Standard room

  • One Double Bed
  • One King Bed
This room features views of the garden or pool from the comfort of a balcony or patio. Cable channels are offered for your entertainment. The private bathroom has a shower; a hair dryer can be requested. A safe, cribs/infant beds, and a phone are among the conveniences offered. This room is Non-Smoking.

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Exterior

Junior suite

  • One Double Bed
  • Three Single Beds
This room opens to a balcony or patio, great for kicking back and taking in ocean and beach views. Cable channels are offered for your entertainment. The private bathroom has a shower; a hair dryer can be requested. Air conditioning, a safe, and complimentary cribs/infant beds are among the conveniences offered. This room is Non-Smoking.

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Exterior

Family suite

  • Two Double Beds
  • Two Beds
  • Three Single Beds
This room opens to a balcony or patio, great for kicking back and taking in ocean and beach views. Cable channels are offered for your entertainment. This room is outfitted with a kitchenette. The private bathroom has a shower; a hair dryer can be requested. A sofa bed, a safe, and a separate dining area are among the conveniences offered. This room is Non-Smoking.

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Q Bay Cancun Hotel & Suites
Boulevard Kukulkan KM 3.5, Cancun, Mexico 77500

Hotel Features.
Dining options at Q Bay Cancun Hotel & Suites include a coffee shop/café and a snack bar/deli. A beach bar, a swim-up bar, and a bar/lounge are open for drinks. Recreational amenities include an outdoor pool, a children's pool, and a spa tub. Complimentary wireless Internet access is available in public areas. Business services, wedding services, concierge services, and tour/ticket assistance are available. Complimentary guest parking is limited, and available on a first-come, first-served basis. Additional property amenities include a marina, a terrace, and multilingual staff. This is a smoke-free property. A total renovation of this property was completed in December 2012.

Guestrooms.
98 air-conditioned guestrooms at Q Bay Cancun Hotel & Suites feature blackout drapes/curtains. Balconies or patios offer pool or garden views. Guestrooms offer phones. Cable television is provided. Guests may request irons/ironing boards, hair dryers, and extra towels/bedding. Housekeeping is available daily.


Based on 1083 reviews
from
Submitted on 02-03-2017
We are in Cancun and drove by and noticed that they now have a ramp for wheelchair access. Thank you Cancun Bay for listening - reacting to customer needs. This is an update to a previous review where I mentioned the hotel had said it was accessible through booking agent but upon arrival we were faced with stairs and no ramp
from New York City, New York
Submitted on 01-31-2017
The staff are the greatest the food the service the overall atmosphere and hospitality is the greatest from Manuel to Marco ,Martin ,zulema to many to mention but so great any on thinking about a vacations this is the place and the people to enjoy your experience with from David NYC Thursday 1/26/2017 to 1/30/2017
from Forest, Virginia
Submitted on 01-28-2017
The hotel had a quick and easy check in.The room was large and a little outdated,the room was cleaned very good every day.We have gone to Cancun for 25yrs and have and stayed at 40 different hotels.The main problem was no hot water for the whole week other than that we were good to go.The Beach area is not very good,a very small area,there are 2 pools both were kept real clean,The restaurant staff was the best part of the trip,they would do anything to accommodate us,The names of the staff wer... Read more
from Chicago, Illinois
Submitted on 01-23-2017
I have chosen this hotel because I saw good food reviews.. I am a very disspointed about it. It has no taste and no mexican food at all. Everyday the same things... I havent like noisy, loud pool quizes. Just the music would be the best. Btw the mexican music dj was putting on was the best from arpund the world. Very relaxing and gave me a good time. Stuff in nice Israel and Jorge from the kitchen were really sweet men. Love ya. I liked my room as well I have a nice big and clear washroom... the... Read more
from London, Canada
Submitted on 01-20-2017
4th time visiting Cancun If food or beach are important to you, keep looking elsewhere.....anywhere else! The food selection was very limited...the beach is very small. Of the entire service staff Raul was the best of perhaps 4 good service staff. The most surprising and disgusting part was the fact that all of the plastic drink cups were not properly sanitized and cleaned....nothing like getting a cup with lipstick on it...yum. From that point we continued to use the same plastic cups for t... Read more
from
Submitted on 01-15-2017
The best service , the people who works ther are really nice people , they hade really good drinks ! , Dance shows at the Hotel at lest 3 days in a week. Manuel Cano, Manuel Gemez and the King Angel Osorio are the gays WHO make your holyday the best !! Thank you for everything From the africa girl Torre and Margin â?¤
from
Submitted on 01-11-2017
We booked our trip 8 hours before leaving, got a good deal on Expedia. This resort is close to all major attractions plus almost all the water activities are located next door and Starbucks right across the street. You can go to the near cheap market or coco bongo (the nightlife area) by 15 minutes bus ride which cost less than a dollar and bus service is pretty awesome, better than Canada. Rooms were very spacious with a great view, balcony right at the beach. Wifi was available in the lobby, ... Read more
from
Submitted on 01-05-2017
Jose Guadalupe is great and best service i have ever had. Jose has great sense of humor. Tuomas Alinikula from Finland room 415. This was my third visit to same hotel, that should tell you something. Really like the friendliness and general atmosfere. Highly recommended.
from Farmington, Utah
Submitted on 01-05-2017
The only great thing I have to say about this hotel is that the food was the best part of it. The menu varied every day and on New Year's Eve, they had a special meal and it was fantastic. Other than that, it was way below par. Example: ordering a vodka and cranberry juice was this--not real cranberry juice, just some sweet syrup nastiness and a dab of vodka. We actually ended up spending extra money across the street at the OXXO store to get Skyy vodka drinks. Also, all the bars closed at... Read more
from
Submitted on 01-02-2017
A Very pleasant time we had. I traveled with my family (4) The installations were very good, looks like they are working hard on renovating the whole place, our rooms were like brand new! gorgeous ocean view and the entire staff made this week unforgettable. Top notch service! The food and cocktails were always delicious. Will definitely be going back.
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