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Platinum Yucatan Princess All Suites - All Adults/All-Inclusive Resort

Cancun, Quintana Roo, Mexico (CUN)

Room rates from:
$291 $145
Per Adult Nightly
Hotel + Flight from
WAS
Starting from:
$1,949 $1,219
Per Guest for 5 Nights
4.1/5 BookIt.com Guest Rating
Based on 62 reviews
The Yucatan Platinum Princess All Suites and Spa is an All Adults Resort, taken to its finest expression, with an unbeatable location.
Style: Contemporary Luxury
Room & Rates
Junior Suite Deluxe with Terrace (590 sq. ft.) - All-Inclusive - Platinum Yucatan Princess All Suites - All Adults/All-Inclusive Resort - 3

Junior Suite Deluxe with Terrace (590 sq. ft.) - All-Inclusive

Starting from
$291 $145
Per Adult Nightly
Your All-Inclusive Plan Includes:
  • All Meals Included Daily (buffet breakfast, buffet lunch and buffet or a la carte dinner)
  • Unlimited Domestic and Imported Premium Brand Beverages
  • 1 International Buffet (breakfast, lunch and dinner)
  • 4 a La Carte Restaurants Without Previous Reservation (1 Italian, 1 grill/tex mex, 1 international and 1 oriental Sushi/Teppanyaki)
  • 1 Restaurant/Snack in the Pool Area
  • 1 Grill in the Beach Area (hamburgers)
  • 8 Bars (including swim-up bars)
  • Use of Fully Equipped Fitness Center, 6 Tennis Courts, and Baseball Practice Field
  • Organized Daytime Activities and Nightly Entertainment at the Theater
  • Access to Club La Salsa
  • Use of Non-Motorized Water Sports
  • 1 Multi-Use Court (basketball, football, etc.)
  • Introductory Scuba Lesson in Pool (1 lesson per person per stay)
  • Open Trail for Walking / Running
  • Free Internet Connection
  • Access to the Facilities and Services of the Hotel Grand Riviera Princess and Grand Sunset Princess

Room Amenities: This Junior Suite comes complete with 1 king or 2 double beds, a sofa and either balcony or terrace. There is a full bathroom with a double shower, hair dryer, and vanity mirror. Other features of the suite include; a safety deposit box (free of charge), air-conditioning, ceiling fan, coffee maker, plasma TV, satellite system, docking station for iPod, iron/ironing board, mini bar (water, soft drinks, beer, stocked daily) and telephone in room and bathroom.

Maximum Occupancy: 3 Adults
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Junior Suite Deluxe Swimout with Terrace (590 sq. ft.) - All-Inclusive - Platinum Yucatan Princess All Suites - All Adults/All-Inclusive Resort - 4

Junior Suite Deluxe Swimout with Terrace (590 sq. ft.) - All-Inclusive

Starting from
$332 $166
Per Adult Nightly
Your All-Inclusive Plan Includes:
  • All Meals Included Daily (buffet breakfast, buffet lunch and buffet or a la carte dinner)
  • Unlimited Domestic and Imported Premium Brand Beverages
  • 1 International Buffet (breakfast, lunch and dinner)
  • 4 a La Carte Restaurants Without Previous Reservation (1 Italian, 1 grill/tex mex, 1 international and 1 oriental Sushi/Teppanyaki)
  • 1 Restaurant/Snack in the Pool Area
  • 1 Grill in the Beach Area (hamburgers)
  • 8 Bars (including swim-up bars)
  • Use of Fully Equipped Fitness Center, 6 Tennis Courts, and Baseball Practice Field
  • Organized Daytime Activities and Nightly Entertainment at the Theater
  • Access to Club La Salsa
  • Use of Non-Motorized Water Sports
  • 1 Multi-Use Court (basketball, football, etc.)
  • Introductory Scuba Lesson in Pool (1 lesson per person per stay)
  • Open Trail for Walking / Running
  • Free Internet Connection
  • Access to the Facilities and Services of the Hotel Grand Riviera Princess and Grand Sunset Princess

Room Amenities:
This Junior Suite comes complete with 1 king size bed, a sofa and direct pool access. There is a full bathroom with a double shower, hair dryer, and vanity mirror. Other features of the suite include; a safety deposit box (free of charge), air-conditioning, ceiling fan, coffee maker, plasma TV, satellite system, docking station for iPod, iron/ironing board, mini bar (water, soft drinks, beer, stocked daily) and telephone in room and bathroom.

Maximum Occupancy:  3 Adults
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Platinum Deluxe Junior Suite with Terrace (583 sq. ft.) - All-Inclusive - Platinum Yucatan Princess All Suites - All Adults/All-Inclusive Resort - 6

Platinum Deluxe Junior Suite with Terrace (583 sq. ft.) - All-Inclusive

Starting from
$347 $173
Per Adult Nightly
Your All-Inclusive Plan Includes:
  • All Meals Included Daily (buffet breakfast, buffet lunch and buffet or a la carte dinner)
  • Unlimited Domestic and Imported Premium Brand Beverages
  • 1 International Buffet (breakfast, lunch and dinner)
  • 4 a La Carte Restaurants Without Previous Reservation (1 Italian, 1 grill/tex mex, 1 international and 1 oriental Sushi/Teppanyaki)
  • 1 Restaurant/Snack in the Pool Area
  • 1 Grill in the Beach Area (hamburgers)
  • 8 Bars (including swim-up bars)
  • Use of Fully Equipped Fitness Center, 6 Tennis Courts, and Baseball Practice Field
  • Organized Daytime Activities and Nightly Entertainment at the Theater
  • Access to Club La Salsa
  • Use of Non-Motorized Water Sports
  • 1 Multi-Use Court (basketball, football, etc.)
  • Introductory Scuba Lesson in Pool (1 lesson per person per stay)
  • Open Trail for Walking / Running
  • Free Internet Connection
  • Access to the Facilities and Services of the Hotel Grand Riviera Princess and Grand Sunset Princess

Room Amenities: This Junior Suite comes complete with 1 king or 2 double beds, a sofa and either balcony or terrace. There is a full bathroom with a double shower, hair dryer, and vanity mirror. Other features of the suite include; a safety deposit box (free of charge), air-conditioning, ceiling fan, coffee maker, plasma TV, satellite system, docking station for iPod, iron/ironing board, mini bar (water, soft drinks, beer, stocked daily) and telephone in room and bathroom.

Additional Services Included In This Suite:
  • In-Room Premium Bar
  • DVD Library (in reception desk)
  • Pillow Menu
  • 24-Hour Room Service
  • Nightly Turn Down Service
  • Use of Bathrobes During Stay, 2 Pairs of Slippers Per Room
  • Private Check-In with Cold Towel and Welcome Drink on Arrival
  • 24-Hour Concierge Service
  • A La Carte Breakfast and Lunch in the Grill Restaurant
  • 1 Water Circuit at the Spa (per adult, per week)   

Maximum Occupancy: 3 Adults
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Honeymoon Suite with Terrace Hydromassage Tub (887 sq. ft.) - All-Inclusive - Platinum Yucatan Princess All Suites - All Adults/All-Inclusive Resort - 2

Honeymoon Suite with Terrace Hydromassage Tub (887 sq. ft.) - All-Inclusive

Starting from
$483 $241
Per Adult Nightly
Your All-Inclusive Plan Includes:
  • All Meals Included Daily (buffet breakfast, buffet lunch and buffet or a la carte dinner)
  • Unlimited Domestic and Imported Premium Brand Beverages
  • 1 International Buffet (breakfast, lunch and dinner)
  • 4 a La Carte Restaurants Without Previous Reservation (1 Italian, 1 grill/tex mex, 1 international and 1 oriental Sushi/Teppanyaki)
  • 1 Restaurant/Snack in the Pool Area
  • 1 Grill in the Beach Area (hamburgers)
  • 8 Bars (including swim-up bars)
  • Use of Fully Equipped Fitness Center, 6 Tennis Courts, and Baseball Practice Field
  • Organized Daytime Activities and Nightly Entertainment at the Theater
  • Access to Club La Salsa
  • Use of Non-Motorized Water Sports
  • 1 Multi-Use Court (basketball, football, etc.)
  • Introductory Scuba Lesson in Pool (1 lesson per person per stay)
  • Open Trail for Walking / Running
  • Free Internet Connection
  • Access to the Facilities and Services of the Hotel Grand Riviera Princess and Grand Sunset Princess.

Room Amenities: This Honeymoon Suite comes complete with 1 king bed and a hydromassage tub on the terrace. There is a full bathroom with a double shower, hair dryer, and vanity mirror. Other features of the suite include; a safety deposit box (free of charge), air-conditioning, ceiling fan, coffee maker, plasma TV, satellite system, docking station for iPod, iron/ironing board, mini bar (water, soft drinks, beer, stocked daily) and telephone in room and bathroom.

Additional Services Included In This Suite:
  • In-Room Premium Bar
  • DVD Library (in reception desk)
  • Pillow Menu
  • 24-Hour Room Service
  • Nightly Turn Down Service
  • Use of Bathrobes During Stay, 2 Pairs of Slippers Per Room
  • Private Check-In with Cold Towel and Welcome Drink on Arrival
  • 24-Hour Concierge Service
  • A La Carte Breakfast and Lunch in the Grill Restaurant
  • Reserved Area on the Beach with Butler Service (drinks only)
  • 1 Water Circuit at the Spa (per adult, per week)  

Maximum Occupancy:  2 Adults
Hide room details
Honeymoon Suite with Terrace Hydromassage Tub and Swimout (887 sq. ft.) - All-Inclusive - Platinum Yucatan Princess All Suites - All Adults/All-Inclusive Resort - 1

Honeymoon Suite with Terrace Hydromassage Tub and Swimout (887 sq. ft.) - All-Inclusive

Starting from
$523 $261
Per Adult Nightly
Your All-Inclusive Plan Includes:
  • All Meals Included Daily (buffet breakfast, buffet lunch and buffet or a la carte dinner)
  • Unlimited Domestic and Imported Premium Brand Beverages
  • 1 International Buffet (breakfast, lunch and dinner)
  • 4 a La Carte Restaurants Without Previous Reservation (1 Italian, 1 grill/tex mex, 1 international and 1 oriental Sushi/Teppanyaki)
  • 1 Restaurant/Snack in the Pool Area
  • 1 Grill in the Beach Area (hamburgers)
  • 8 Bars (including swim-up bars)
  • Use of Fully Equipped Fitness Center, 6 Tennis Courts, and Baseball Practice Field
  • Organized Daytime Activities and Nightly Entertainment at the Theater
  • Access to Club La Salsa
  • Use of Non-Motorized Water Sports
  • 1 Multi-Use Court (basketball, football, etc.)
  • Introductory Scuba Lesson in Pool (1 lesson per person per stay)
  • Open Trail for Walking / Running
  • Free Internet Connection
  • Access to the Facilities and Services of the Hotel Grand Riviera Princess and Grand Sunset Princess

Room Amenities: This Honeymoon Suite comes complete with 1 king, direct pool access, and a hydromassage tub on the terrace. There is a full bathroom with a double shower, hair dryer, and vanity mirror. Other features of the suite include; a safety deposit box (free of charge), air-conditioning, ceiling fan, coffee maker, plasma TV, satellite system, docking station for iPod, iron/ironing board, mini bar (water, soft drinks, beer, stocked daily) and telephone in room and bathroom.

Additional Services Included In This Suite:
  • In-Room Premium Bar
  • DVD Library (in reception desk)
  • Pillow Menu
  • 24-Hour Room Service
  • Nightly Turn Down Service
  • Use of Bathrobes During Stay, 2 Pairs of Slippers Per Room
  • Private Check-In with Cold Towel and Welcome Drink on Arrival
  • 24-Hour Concierge Service
  • A La Carte Breakfast and Lunch in the Grill Restaurant
  • Reserved Area on the Beach with Butler Service (drinks only)
  • 1 Water Circuit at the Spa (per adult, per week)  

Maximum Occupancy: 2 Adults
Hide room details
Platinum Deluxe Junior Suite Swimout with Terrace (583 sq. ft.) - All-Inclusive - Platinum Yucatan Princess All Suites - All Adults/All-Inclusive Resort - 5

Platinum Deluxe Junior Suite Swimout with Terrace (583 sq. ft.) - All-Inclusive

Starting from
$572 $286
Per Adult Nightly
Your All-Inclusive Plan Includes:
  • All Meals Included Daily (buffet breakfast, buffet lunch and buffet or a la carte dinner)
  • Unlimited Domestic and Imported Premium Brand Beverages
  • 1 International Buffet (breakfast, lunch and dinner)
  • 4 a La Carte Restaurants Without Previous Reservation (1 Italian, 1 grill/tex mex, 1 international and 1 oriental Sushi/Teppanyaki)
  • 1 Restaurant/Snack in the Pool Area
  • 1 Grill in the Beach Area (hamburgers)
  • 8 Bars (including swim-up bars)
  • Use of Fully Equipped Fitness Center, 6 Tennis Courts, and Baseball Practice Field
  • Organized Daytime Activities and Nightly Entertainment at the Theater
  • Access to Club La Salsa
  • Use of Non-Motorized Water Sports
  • 1 Multi-Use Court (basketball, football, etc.)
  • Introductory Scuba Lesson in Pool (1 lesson per person per stay)
  • Open Trail for Walking / Running
  • Free Internet Connection
  • Access to the Facilities and Services of the Hotel Grand Riviera Princess and Grand Sunset Princess

Room Amenities: This Junior Suite comes complete with 1 king size bed, sofa and direct pool access. There is a full bathroom with a double shower, hair dryer, and vanity mirror. Other features of the suite include; a safety deposit box (free of charge), air-conditioning, ceiling fan, coffee maker, plasma TV, satellite system, docking station for iPod, iron/ironing board, mini bar (water, soft drinks, beer, stocked daily) and telephone in room and bathroom.

Additional Services Included In This Suite:
  • In-Room Premium Bar
  • DVD Library (in reception desk)
  • Pillow Menu
  • 24-Hour Room Service
  • Nightly Turn Down Service
  • Use of Bathrobes During Stay, 2 Pairs of Slippers Per Room
  • Private Check-In with Cold Towel and Welcome Drink on Arrival
  • 24-Hour Concierge Service
  • A La Carte Breakfast and Lunch in the Grill Restaurant
  • 1 Water Circuit at the Spa (per adult, per week)  

Maximum Occupancy: 3 Adults
Hide room details
Platinum Yucatan Princess All Suites - All Adults/All-Inclusive Resort
Prolongacion 5ta Avenida, Mz 20 Lote 006, Playa del Carmen, Mexico 77710

Location

The Platinum Yucatan Princess is located just 45 minutes south of Cancun, and only 10 minutes from the electric and vibrant downtown of Playa del Carmen.

Why Stay Here


  • All-Adults Luxury Property
  • Elegant and Large Deluxe Junior Suite Accommodations with Terrace
  • Many Fun Activities, Entertainment and Dining Options
  • Close Distance to 5th Ave. in Playa del Carmen
  • Stay in 1 Play at 3: Enjoy Full Access to Grand Sunset Princess and Grand Riviera Princess Adjacent to the Resort

Resort Details

Welcome to the Platinum Yucatan Princess! This luxury resort boasts 672 luxurious suites, 24-hour room service, fine onsite dining, a full service spa, activities, entertainment and so much more! Public areas offer complimentary Wi-Fi. The resort also features a nightclub, a terrace and business services including audio/visual equipment. In addition to the onsite restaurants, the resort also offers a snack bar, a swim-up bar, and complimentary breakfast buffet each morning. The resort also has event facilities including a conference center, ballroom, and banquet facilities.

All-Inclusive Details

  • Large and Modern Deluxe Junior Suite Accommodations
  • Butler Service on the Beach
  • All Meals Included Daily (Buffet breakfast, buffet lunch and buffet or a la carte dinner)
  • Unlimited Domestic and Imported Premium Brand Beverages
  • Room Service
  • 6 Restaurants includes 4 a La Carte Without Previous Reservation (1 Italian, 1 grill/tex mex, 1 international and 1 oriental serving Sushi/Teppanyaki), 1 Restaurant/Snack in the Pool Area and 1 Grill in the Beach Area (hamburgers)
  • 5 Bars Including Swim-Up Bars
  • 13 Pools in the Complex
  • Use of Fully Equipped Fitness Center, 6 Tennis Courts, and Baseball Practice Field
  • Organized Daytime Activities and Nightly Entertainment at the Theatre
  • Access to Club La Salsa
  • Use of Non-Motorized Water Sports
  • 1 Multi-Use Court (basketball, football, etc.)
  • 6 Tennis Courts, Baseball Practice Field and Golf Driving Range
  • Non-Motorized Water Sports
  • Introductory Scuba Lesson in Pool (1 lesson per person per stay)
  • Open Trail for Walking / Running
  • Free Internet Connection
  • Access to the Facilities and Services of the Hotel Grand Riviera Princess and Grand Sunset Princess
  • All Taxes and Gratuities

Accommodation Details

The 672 air-conditioned suites all open to furnished balconies or terraces, have separate living rooms and have either 1 king bed or 2 double beds. The suites offer a private bathroom with separate shower and tub, a hair dryer, along with complimentary toiletries. Each suite features a free mini-bar (stocked daily with bottled water, soft drinks and beer), free Wi-Fi, and a plasma TV with satellite service. Other room amenities include blackout drapes, desk, in-room safe, iron/ironing board, coffee/tea maker and a phone.

Restaurants, Lounges & Bars

  • International Buffet - Serves breakfast, lunch and dinner, in a buffet style service. Dress Code: Not allowed to enter barefoot, swimsuit and wet clothes. For men it must wear a shirt or T-shirt with sleeves.
  • Italian - Specializing in Italian dining, this restaurant serves dinner only. Dress Code: Casual Elegant 
  • Grill/Tex Mex - Offering Tex Mex cuisine, this restaurant serves dinner only. Dress Code: Casual Elegant 
  • International - Featuring international cuisine, this restaurant serves dinner only. Dress Code: Casual Elegant 
  • Teppanyaki - This restaurant specializes in sushi and serves dinner only. Dress Code: Casual Elegant 

Dress Code: 
- Casual Elegant (long pants, closed shoes and shirt with sleeves required for gentlemen, casual shorts and sandals are acceptable for ladies.)

Pools & Spas

More than 1,230 square meters dedicated to the care of the body and mind.

Princess Spa
A time to enjoy sensations, beauty treatments, spacious pools, whirlpool, team of professionals at your disposal for your program and individual treatment, saunas, fitness room, very bright spaces.

Types of Booths
3 Cabins with Jacuzzi. 2 Cabins for face and body with showers. 3 Double massage cabins.

Princess Spa Platinum Circuit
The facilities include Sauna, Steam, hot Jacuzzi and Relax area after your massage may consent yourself at the relax area and enjoy a refreshing drink. Princess Spa has Platinum Yucatan Massage treatments, aromatherapy, reflexology, Rituales anti-stress, hot stones and more. Spa also has steam baths and showers, available for everyone.

Weddings

Honeymoon Package Includes:

  • 1 King Bed in Your Room
  • Special Decoration in the Room on the -Arrival Date
  • 1 Bottle of Sparkling Wine
  • 1 Fruit Basket
  • Nightly Turndown Service
  • Welcome Cocktail
  • Complimentary Photo Souvenir During -Cocktail
  • Late Check-out Subject to Availability
  • Honeymoon couple must present proof of marriage at the resort upon check-in; marriage must have taken place within 30 days of arrival. Please request your honeymoon package at time of booking.

Entertainment & Activities

The resort offers onsite activities including basketball, scuba diving, table tennis, tennis, and volleyball onsite (fees may apply). The resort features an onsite nightclub, fitness center, hair salon, and free Wi-Fi. The resort offers complimentary Wi-Fi, coffee/tea in the lobby, dry cleaning/laundry services, concierge services and complimentary parking. There are also translation and wedding services available.

AMENITIES:
  • 24 Hour Security
  • 24-Hour Front Desk
  • All Suite Hotel
  • All-Adults
  • All-Inclusive
  • Audio/Visual Equipment (+)
  • Banquet Facility (+)
  • Beachfront
  • Business Services (+)
  • Car Rental Desk (+)
  • Cocktail Lounge
  • Coffee Shop
  • Complimentary Use of Bathrobe and Slippers
  • Concierge Desk
  • Currency Exchange
  • Dry Cleaning Service (+)
  • Elevators
  • Exercise Gym
  • Exterior Corridors
  • Fine Dining
  • Fishing (nearby) (+)
  • Fitness Classes
  • Free Parking
  • Free Wi-Fi
  • Gift Shop on Property (+)
  • Golf (nearby) (+)
  • Honeymoon Amenities
  • Horseback Riding (nearby) (+)
  • Interior Corridors
  • Laundry/Valet service (+)
  • Live Entertainment/DJ
  • Lounges/Bars
  • Luxury Resorts
  • Massage Services (+)
  • Massage Therapist (+)
  • Medical Services (+)
  • Multilingual Staff
  • Multiple Swimming Pools
  • Non-Motorized Water Sports (nearby) (+)
  • On-Site Dive Shop (+)
  • On-Site Entertainment
  • On-Site Nightclub (+)
  • On-Site Travel Agency
  • Outdoor Pool
  • Parking
  • Poolside Bar
  • Porter / Bellhop
  • Properties with Word of Mouth Testimonials
  • Restaurant
  • Room Service Included
  • Safe deposit box (+)
  • Scuba Diving (nearby) (+)
  • Security Guard
  • Shops and commercial services (nearby) (+)
  • Snack Bar
  • Solarium
  • Spa Services (+)
  • Stay at 1-Play at 3
  • Sun Deck
  • Swimming Pool
  • Top 10 Hotel
  • VIP Rooms
  • Wake-Up Service
  • Wedding Services (+)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply
4.1 / 5
Based on 62 reviews
from PaloAlto, California
Verified Traveler
Submitted on 11-20-2016
Would Return or Recommend: Yes
This is our first time to go to Mexico, it's an amazing place for us such as price, weather, services.... We will come back again, this is a wonderful place for family reunion.
Overall Experience
Quality
Value
Cleanliness
Staff Efficiency
Staff Friendliness
from Buffalo, New York
Verified Traveler
Submitted on 11-14-2016
Would Return or Recommend: Yes
My husband & I just returned from a week here to celebrate our 5th Wedding Anniversary and it was amazing! We had a Junior Suite Deluxe Swimout and it was incredible. Very private, quiet and relaxing. We had drink service from our Terrace/poolside. The swim raft from the gift shop was A MUST! The suite was very chic and modern but still cozy. The hotel team is just as amazing! Everyone was very friendly & helpful every single day. We have stayed at several different Adults only/All inclu... Read more
Overall Experience
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Value
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Staff Efficiency
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from Dallas, Texas
Verified Traveler
Submitted on 11-14-2016
Would Return or Recommend: Yes
Had a really great experience here. Most of the staff went above and beyond to make us feel welcomed. The events were fun, and the team that handled them were even more fun. The spa and its staff were wonderful!! Front desk made sure we were well taken care of the entire trip, and even helped us when we had issues with our taxi. The rooms were very nice, and the resort felt clean. Only con we had was the food which did not seem like the best quality. Our dining experience was wonderful and we e... Read more
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from Washington , D.C,
Verified Traveler
Submitted on 11-03-2016
Would Return or Recommend: Yes
Drinks, drinks and more drinks!!! Resort was awesome and staff made me feel like Beyonce?!!! I came alone to celebrate my 35th bday and was sorta bummed once I realized it was more of a couples resort and I had to watch all these people kiss and hold hands and I was there alone! once the staff got whim of this fact they catered to me like I was there only guest and made me feel wonderful! I honestly probably would never stay anywhere else if I ever came back to Cancun because I have a hard time ... Read more
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Value
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from Grand Rapids, Mi
Verified Traveler
Submitted on 10-24-2016
Would Return or Recommend: Yes
Enjoyed my time at this resort - we would definitely go back again. Staff was awesome, food was great, and every night they had some kind of a show spicing things up a bit.
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from
Verified Traveler
Submitted on 10-19-2016
Would Return or Recommend: No
Great hotel with SUPER friendly staff! Visited with friends/family and had a blast lounging poolside. The property's beachfront is rather small but still enjoyable with plenty of chairs, waitstaff and amazing views. There are countless pools on the property so you are never far from the water. My only CONS are: The 24-hr restaurant is open 24-hrs but food is NOT available 24-hrs. Food is only served in that restaurant during certain hours. Use room service outside of those hours. The pool bars ... Read more
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from Atlanta, Georgia
Verified Traveler
Submitted on 10-17-2016
Would Return or Recommend: No
Overall, the resort was okay. The food selection was poor, due to certain restaurants only being open on certain days. The dress code for men is ridiculous...at night, it was required for them to wear long pants and closed toe shoes...Why would anybody wanna do that on vacation? The resort states that free wifi is available, but that was not the case...it must've only been in specific areas (areas we never found). The beach and beach access was okay, ...Everything was just average.
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from Thousand Oaks, Ca
Verified Traveler
Submitted on 10-11-2016
Would Return or Recommend: Yes
I want to give extra props to special staff for his excellence and professionalism. Very happy to have met him! He was very active in making sure we were aware of hotel protocol and his follow-up with the guests was superb!
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from Suwanee, Ga
Verified Traveler
Submitted on 09-27-2016
Would Return or Recommend: Yes
Enjoyed my time at this hotel - would definitely go back again. Staff was awesome!
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from Yucaipa, Ca
Verified Traveler
Submitted on 09-25-2016
Would Return or Recommend: Yes
First vacation to this hotel and we loved it!!
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