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Platinum Yucatan Princess All Suites - All Adults/All-Inclusive Resort

Cancun, Quintana Roo, Mexico (CUN)

Room rates from:
$245 $125
Per Adult Nightly
Hotel + Flight from
WAS
Starting from:
$1,569 $899
Per Guest for 5 Nights
The Yucatan Platinum Princess All Suites and Spa is an All Adults Resort, taken to its finest expression, with an unbeatable location.
Style: Contemporary Luxury on the Beach
Map
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3.6 / 5 BookIt.com Guest Rating
Based on 24 reviews
Room & Rates
Junior Suite Deluxe with Terrace (590 sq. ft.) - All-Inclusive

Junior Suite Deluxe with Terrace (590 sq. ft.) - All-Inclusive

Best Rate Guaranteed
Starting from
$245 $125
Per Adult Nightly
Your All-Inclusive Plan Includes:
  • All meals included daily (buffet breakfast, buffet lunch and buffet or a la carte dinner)
  • Unlimited domestic and imported premium brand beverages
  • One international buffet (breakfast, lunch and dinner)
  • Four a la carte restaurants without previous reservation (one Italian, one grill/tex mex, one international and one oriental (Sushi/Teppanyaki)
  • One restaurant/snack in the pool area
  • One grill in the beach area (hamburgers)
  • Eight bars (including swim-up bars)
  • Use of fully equipped fitness center, six tennis courts, and baseball practice field
  • Organized daytime activities and nightly entertainment at the theatre
  • Access to Club La Salsa
  • Use of non-motorized water sports
  • One multiuse court (basketball, football, etc.)
  • Introductory scuba lesson in pool (one lesson per person per stay)
  • Open trail for walking / running
  • Free internet connection
  • Access to the facilities and services of the Hotel Grand Riviera Princess and Grand Sunset Princess

Room Amenities: This Junior Suite comes complete with one king or two double beds, a sofa and either balcony or terrace. There is a full bathroom with a double shower, hair dryer, and vanity mirror. Other features of the suite include; a safety deposit box (free of charge), air conditioning, ceiling fan, coffee maker, plasma TV, satellite system, docking station for iPod, iron/ironing board, mini bar (water, soft drinks, beer, stocked daily) and telephone in room and bathroom.

Maximum Occupancy: 3 adults
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Junior Suite Deluxe Swimout with Terrace (590 sq. ft.) - All-Inclusive

Junior Suite Deluxe Swimout with Terrace (590 sq. ft.) - All-Inclusive

Best Rate Guaranteed
Starting from
$277 $152
Per Adult Nightly
Your All-Inclusive Plan Includes:
  • All meals included daily (buffet breakfast, buffet lunch and buffet or a la carte dinner)
  • Unlimited domestic and imported premium brand beverages
  • One international buffet (breakfast, lunch and dinner)
  • Four a la carte restaurants without previous reservation (one Italian, one grill/tex mex, one international and one oriental (Sushi/Teppanyaki)
  • One restaurant/snack in the pool area
  • One grill in the beach area (hamburgers)
  • Eight bars (including swim-up bars)
  • Use of fully equipped fitness center, six tennis courts, and baseball practice field
  • Organized daytime activities and nightly entertainment at the theatre
  • Access to Club La Salsa
  • Use of non-motorized water sports
  • One multiuse court (basketball, football, etc.)
  • Introductory scuba lesson in pool (one lesson per person per stay)
  • Open trail for walking / running
  • Free internet connection
  • Access to the facilities and services of the Hotel Grand Riviera Princess and Grand Sunset Princess

Room Amenities:
This Junior Suite comes complete with one king size bed, a sofa and direct pool access. There is a full bathroom with a double shower, hair dryer, and vanity mirror. Other features of the suite include; a safety deposit box (free of charge), air conditioning, ceiling fan, coffee maker, plasma TV, satellite system, docking station for iPod, iron/ironing board, mini bar (water, soft drinks, beer, stocked daily) and telephone in room and bathroom.

Maximum Occupancy:  3 adults
Hide room details
Platinum Deluxe Junior Suite with Terrace (583 sq. ft.) - All-Inclusive

Platinum Deluxe Junior Suite with Terrace (583 sq. ft.) - All-Inclusive

Best Rate Guaranteed
Starting from
$289 $159
Per Adult Nightly
Your All-Inclusive Plan Includes:
  • All meals included daily (buffet breakfast, buffet lunch and buffet or a la carte dinner)
  • Unlimited domestic and imported premium brand beverages
  • One international buffet (breakfast, lunch and dinner)
  • Four a la carte restaurants without previous reservation (one Italian, one grill/tex mex, one international and one oriental (Sushi/Teppanyaki)
  • One restaurant/snack in the pool area
  • One grill in the beach area (hamburgers)
  • Eight bars (including swim-up bars)
  • Use of fully equipped fitness center, six tennis courts, and baseball practice field
  • Organized daytime activities and nightly entertainment at the theatre
  • Access to Club La Salsa
  • Use of non-motorized water sports
  • One multiuse court (basketball, football, etc.)
  • Introductory scuba lesson in pool (one lesson per person per stay)
  • Open trail for walking / running
  • Free internet connection
  • Access to the facilities and services of the Hotel Grand Riviera Princess and Grand Sunset Princess

Room Amenities: This Junior Suite comes complete with one king or two double beds, a sofa and either balcony or terrace. There is a full bathroom with a double shower, hair dryer, and vanity mirror. Other features of the suite include; a safety deposit box (free of charge), air conditioning, ceiling fan, coffee maker, plasma TV, satellite system, docking station for iPod, iron/ironing board, mini bar (water, soft drinks, beer, stocked daily) and telephone in room and bathroom.

Additional Services Included In This Suite:
  • In room premium bar
  • DVD library (in reception desk)
  • Pillow menu
  • 24-Hour room service
  • Nightly turn down service
  • Use of bathrobes during stay, two pairs of slippers per room
  • Private check-in with cold towel and welcome drink on arrival
  • 24-Hour concierge service
  • A la carte breakfast and lunch in the Grill Restaurant
  • One water circuit at the spa (per adult, per week)   

Maximum Occupancy: 3 adults
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Honeymoon Suite with Terrace Hydromassage Tub (887 sq. ft.) - All-Inclusive

Honeymoon Suite with Terrace Hydromassage Tub (887 sq. ft.) - All-Inclusive

Best Rate Guaranteed
Starting from
$402 $221
Per Adult Nightly
Your All-Inclusive Plan Includes:
  • All meals included daily (buffet breakfast, buffet lunch and buffet or a la carte dinner)
  • Unlimited domestic and imported premium brand beverages
  • One international buffet (breakfast, lunch and dinner)
  • Four a la carte restaurants without previous reservation (one Italian, one grill/tex mex, one international and one oriental (Sushi/Teppanyaki)
  • One restaurant/snack in the pool area
  • One grill in the beach area (hamburgers)
  • Eight bars (including swim-up bars)
  • Use of fully equipped fitness center, six tennis courts, and baseball practice field
  • Organized daytime activities and nightly entertainment at the theatre
  • Access to Club La Salsa
  • Use of non-motorized water sports
  • One multiuse court (basketball, football, etc.)
  • Introductory scuba lesson in pool (one lesson per person per stay)
  • Open trail for walking / running
  • Free internet connection
  • Access to the facilities and services of the Hotel Grand Riviera Princess and Grand Sunset Princess.

Room Amenities: This Honeymoon Suite comes complete with one king bed and a hydromassage tub on the terrace. There is a full bathroom with a double shower, hair dryer, and vanity mirror. Other features of the suite include; a safety deposit box (free of charge), air conditioning, ceiling fan, coffee maker, plasma TV, satellite system, docking station for iPod, iron/ironing board, mini bar (water, soft drinks, beer, stocked daily) and telephone in room and bathroom.

Additional Services Included In This Suite:
  • In room premium bar
  • DVD library (in reception desk)
  • Pillow menu
  • 24-Hour room service
  • Nightly turn down service
  • Use of bathrobes during stay, two pairs of slippers per room
  • Private check-in with cold towel and welcome drink on arrival
  • 24-Hour concierge service
  • A la carte breakfast and lunch in the Grill Restaurant
  • Reserved area on the beach with butler service (drinks only)
  • One water circuit at the spa (per adult, per week)  

Maximum Occupancy:  2 adults
Hide room details
Honeymoon Suite with Terrace Hydromassage Tub and Swimout (887 sq. ft.) - All-Inclusive

Honeymoon Suite with Terrace Hydromassage Tub and Swimout (887 sq. ft.) - All-Inclusive

Best Rate Guaranteed
Starting from
$436 $239
Per Adult Nightly
Your All-Inclusive Plan Includes:
  • All meals included daily (buffet breakfast, buffet lunch and buffet or a la carte dinner)
  • Unlimited domestic and imported premium brand beverages
  • One international buffet (breakfast, lunch and dinner)
  • Four a la carte restaurants without previous reservation (one Italian, one grill/tex mex, one international and one oriental (Sushi/Teppanyaki)
  • One restaurant/snack in the pool area
  • One grill in the beach area (hamburgers)
  • Eight bars (including swim-up bars)
  • Use of fully equipped fitness center, six tennis courts, and baseball practice field
  • Organized daytime activities and nightly entertainment at the theatre
  • Access to Club La Salsa
  • Use of non-motorized water sports
  • One multiuse court (basketball, football, etc.)
  • Introductory scuba lesson in pool (one lesson per person per stay)
  • Open trail for walking / running
  • Free internet connection
  • Access to the facilities and services of the Hotel Grand Riviera Princess and Grand Sunset Princess

Room Amenities: This Honeymoon Suite comes complete with one king, direct pool access, and a hydromassage tub on the terrace. There is a full bathroom with a double shower, hair dryer, and vanity mirror. Other features of the suite include; a safety deposit box (free of charge), air conditioning, ceiling fan, coffee maker, plasma TV, satellite system, docking station for iPod, iron/ironing board, mini bar (water, soft drinks, beer, stocked daily) and telephone in room and bathroom.

Additional Services Included In This Suite:
  • In room premium bar
  • DVD library (in reception desk)
  • Pillow menu
  • 24-Hour room service
  • Nightly turn down service
  • Use of bathrobes during stay, two pairs of slippers per room
  • Private check-in with cold towel and welcome drink on arrival
  • 24-Hour concierge service
  • A la carte breakfast and lunch in the Grill Restaurant
  • Reserved area on the beach with butler service (drinks only)
  • One water circuit at the spa (per adult, per week)  

Maximum Occupancy: 2 adults
Hide room details
Platinum Deluxe Junior Suite Swimout with Terrace (583 sq. ft.) - All-Inclusive

Platinum Deluxe Junior Suite Swimout with Terrace (583 sq. ft.) - All-Inclusive

Best Rate Guaranteed
Your All-Inclusive Plan Includes:
  • All meals included daily (buffet breakfast, buffet lunch and buffet or a la carte dinner)
  • Unlimited domestic and imported premium brand beverages
  • One international buffet (breakfast, lunch and dinner)
  • Four a la carte restaurants without previous reservation (one Italian, one grill/tex mex, one international and one oriental (Sushi/Teppanyaki)
  • One restaurant/snack in the pool area
  • One grill in the beach area (hamburgers)
  • Eight bars (including swim-up bars)
  • Use of fully equipped fitness center, six tennis courts, and baseball practice field
  • Organized daytime activities and nightly entertainment at the theatre
  • Access to Club La Salsa
  • Use of non-motorized water sports
  • One multiuse court (basketball, football, etc.)
  • Introductory scuba lesson in pool (one lesson per person per stay)
  • Open trail for walking / running
  • Free internet connection
  • Access to the facilities and services of the Hotel Grand Riviera Princess and Grand Sunset Princess

Room Amenities: This Junior Suite comes complete with one king size bed, sofa and direct pool access. There is a full bathroom with a double shower, hair dryer, and vanity mirror. Other features of the suite include; a safety deposit box (free of charge), air conditioning, ceiling fan, coffee maker, plasma TV, satellite system, docking station for iPod, iron/ironing board, mini bar (water, soft drinks, beer, stocked daily) and telephone in room and bathroom.

Additional Services Included In This Suite:
  • In room premium bar
  • DVD library (in reception desk)
  • Pillow menu
  • 24-Hour room service
  • Nightly turn down service
  • Use of bathrobes during stay, two pairs of slippers per room
  • Private check-in with cold towel and welcome drink on arrival
  • 24-Hour concierge service
  • A la carte breakfast and lunch in the Grill Restaurant
  • One water circuit at the spa (per adult, per week)  

Maximum Occupancy: 3 adults
Hide room details
Platinum Yucatan Princess All Suites - All Adults/All-Inclusive Resort
Prolongacion 5ta Avenida, Mz 20 Lote 006, Cancun, Mexico 77710

Location

The Platinum Yucatan Princess is located just 45 minutes south of Cancun, and only 10 minutes from the electric and vibrant downtown of Playa del Carmen.

Why Stay Here

  • All-Adults Luxury Property
  • Elegant and Large Deluxe Junior Suite Accommodations with Terrace
  • Many Fun Activities, Entertainment and Dining Options
  • Close distance to 5th Av in Playa del Carmen
  • Stay in one play at 3: enjoy full access to Grand Sunset Princess and Grand Riviera Princess adjacent to the resort

Resort Details

Welcome to the Platinum Yucatan Princess! This luxury resort boasts 672 luxurious suites, 24-hour room service, fine onsite dining, a full service spa, activities, entertainment and so much more! Public areas offer complimentary Wi-Fi. The resort also features a nightclub, a terrace and business services including audio/visual equipment. In addition to the onsite restaurants, the resort also offers a snack bar, a swim-up bar, and complimentary breakfast buffet each morning. The resort also has event facilities including a conference center, ballroom, and banquet facilities.

All-Inclusive Details

  • Large and Modern Deluxe Junior Suite Accommodations
  • Butler service on the beach
  • All meals included daily (buffet breakfast, buffet lunch and buffet or a la carte dinner)
  • Unlimited domestic and imported premium brand beverages
  • Room Service
  • 6 Restaurants inclding four a la carte without previous reservation (one Italian, one grill/tex mex, one international and one oriental serving Sushi/Teppanyaki), one restaurant/snack in the pool area and one grill in the beach area (hamburgers)
  • Eight bars including swim-up bars
  • 13 Pools in the complex
  • Use of fully equipped fitness center, six tennis courts, and baseball practice field
  • Organized daytime activities and nightly entertainment at the theatre
  • Access to Club La Salsa
  • Use of non-motorized water sports
  • One multiuse court (basketball, football, etc.)
  • 6 Tennis Courts, baseball practice field and Golf driving range
  • Non motorized water sports
  • Introductory scuba lesson in pool (one lesson per person per stay)
  • Open trail for walking / running
  • Free internet connection
  • Access to the facilities and services of the Hotel Grand Riviera Princess and Grand Sunset Princess
  • All taxes and gratuities

Accommodation Details

The 672 air-conditioned suites all open to furnished balconies or terraces, have separate living rooms and have either one king bed or two double beds. The suites offer a private bathroom with separate shower and tub, a hair dryer, along with complimentary toiletries. Each suite features a free mini-bar (stocked daily with bottled water, soft drinks and beer), free Wi-Fi, and a plasma TV with satellite service. Other room amenities include blackout drapes, desk, in-room safe, iron/ironing board, coffee/tea maker and a phone.

Restaurants, Lounges & Bars

  • International Buffet - Serves breakfast, lunch and dinner, in a buffet style service.
  • Italian - Specializing in Italian dining, this restaurant serves dinner only.
  • Grill/Tex Mex - Offering Tex Mex cuisine, this restaurant serves dinner only.
  • International - Featuring international cuisine, this restaurant serves dinner only.
  • Teppanyaki - This restaurant specializes in sushi and serves dinner only.

Pools & Spas

More than 1,230 square meters dedicated to the care of the body and mind.

Princess Spa
A time to enjoy sensations, beauty treatments, spacious pools, whirlpool, team of professionals at your disposal for your program and individual treatment, saunas, fitness room, very bright spaces.

Types of Booths
3 cabins with jacuzzi. 2 cabins for face and body with showers. 3 double massage cabins.

Princess Spa Platinum Circuit
The facilities include Sauna, Steam, hot Jacuzzi and Relax area after your massage may consent yourself at the relax area and enjoy a refreshing drink. Princess Spa has Platinum Yucatan Massage treatments, aromatherapy, reflexology, Rituales anti-stress, hot stones and more. Spa also has steam baths and showers, available for everyone.

Weddings

Honeymoon Package Includes:

  • 1 King Bed in Your Room
  • Special Decoration in the Room on the -Arrival Date
  • 1 Bottle of Sparkling Wine
  • 1 Fruit Basket
  • Nightly Turndown Service
  • Welcome Cocktail
  • Complimentary Photo Souvenir During -Cocktail
  • Late Check-out Subject to Availability
  • Honeymoon couple must present proof of marriage at the resort upon check-in; marriage must have taken place within 30 days of arrival. Please request your honeymoon package at time of booking.

Entertainment & Activities

The resort offers onsite activities including basketball, scuba diving, table tennis, tennis, and volleyball onsite (fees may apply). The resort features an onsite nightclub, fitness center, hair salon, and free Wi-Fi. The resort offers complimentary Wi-Fi, coffee/tea in the lobby, dry cleaning/laundry services, concierge services and complimentary parking. There are also translation and wedding services available.

AMENITIES:
  • 24 Hour Security
  • 24-Hour Front Desk
  • All Suite Hotel
  • All-Adults
  • All-Inclusive
  • Audio/Visual Equipment (+)
  • Banquet Facility (+)
  • Beachfront
  • Business Services (+)
  • Car Rental Desk (+)
  • Cocktail Lounge
  • Coffee Shop
  • Complimentary Use of Bathrobe and Slippers
  • Concierge Desk
  • Currency Exchange
  • Dry Cleaning Service (+)
  • Elevators
  • Exercise Gym
  • Exterior Corridors
  • Fine Dining
  • Fishing (nearby) (+)
  • Fitness Classes
  • Free Parking
  • Free Wi-Fi
  • Gift Shop on Property (+)
  • Golf (nearby) (+)
  • Honeymoon Amenities
  • Horseback Riding (nearby) (+)
  • Interior Corridors
  • Laundry/Valet service (+)
  • Live Entertainment/DJ
  • Lounges/Bars
  • Luxury Resorts
  • Massage Services (+)
  • Massage Therapist (+)
  • Medical Services (+)
  • Multilingual Staff
  • Multiple Swimming Pools
  • Non-Motorized Water Sports (nearby) (+)
  • On-Site Dive Shop (+)
  • On-Site Entertainment
  • On-Site Nightclub (+)
  • On-Site Travel Agency
  • Outdoor Pool
  • Parking
  • Poolside Bar
  • Porter / Bellhop
  • Properties with Word of Mouth Testimonials
  • Restaurant
  • Room Service Included
  • Safe deposit box (+)
  • Scuba Diving (nearby) (+)
  • Security Guard
  • Shops and commercial services (nearby) (+)
  • Snack Bar
  • Solarium
  • Spa Services (+)
  • Stay at 1-Play at 3
  • Sun Deck
  • Swimming Pool
  • Top 10 Hotel
  • VIP Rooms
  • Wake-Up Service
  • Wedding Services (+)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply
3.6 / 5
Based on 24 reviews
from Augusta, Georgia
Verified Traveler
Submitted on 12-24-2015
Would Return or Recommend: No
MOST IMPORTANT-NEVER USE BD TRAVEL. CANCUN ADVENTURES IS MUCH MORE RELIABLE. WE RESERVED CHCHEN ITZA DELUX WITH BD TRAVEL AND THEY ARRIVED 25 MINUTES EARLY AND LEFT 15 MINUTES EARLY-WITHOUT US! VERY EXPENSIVE AND I STILL HAVE NOT RECEIVED A REFUND! And both BD Travel and are giving me the run around passing responsibility between agencies. The food is ok and service is really hit or miss, but you can get much better service and quality for your $ in downtown Playa. We highly recommend Frida Kahl... Read more
Overall Experience
Quality
Value
Cleanliness
Staff Efficiency
Staff Friendliness
Verified Traveler
Submitted on 11-09-2015
Would Return or Recommend: No
AS MY FIRST TIME TO MEXICO IT WAS JUST AN OKAY ONE. EVERYTHING STARTED OUT OKAY, WE CHECKED IN AND PROVIDED A CREDIT CARD ON FILE AND CHECKED INTO OUR ROOM WITH NO ISSUES. STAFF WAS FRIENDLY AND PLEASANT TO BE AROUND, FOOD WAS BLAND WITH NO VARIETY FOR LUNCH, THE POOL BAR WAS NICE BUT IT CLOSED AT 5PM,THE BEACH WAS NOT ATTRACTIVE AT ALL, SEAWEED WAS ALL OVER AND THE BEACH AREA WAS SHORT. THE FRONT DESK STAFF WAS VERY UNORGANIZED AND RUDE WHEN TRYING TO CHECK OUT. WE HAD BEEN THERE FOR 4 DAYS A... Read more
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from Omaha, Ne
Verified Traveler
Submitted on 10-26-2015
Would Return or Recommend: No
We returned to this resort after being there in March and having a wonderful experience. Upon arrival I was told that I couldn't have the room I requested because I had booked an upgrade and they wouldn't do a refund. Upon entering our "upgraded" room, the smell knocked us over. We opened the sliding door and tried airing it out, but the next day we told the platinum desk about it. They sprayed something to cover up the smell. The upgrade put us right across from the dance bar wh... Read more
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from Berkeley, Ca
Verified Traveler
Submitted on 10-12-2015
Would Return or Recommend: No
It was our first time in Cancun and after looking at all the resorts we decided to give this place a try. At the time of arrival we were not offered a cold towel or a beverage as advertised. To make matters worse there was an issue with our booking. You would think at a 4-5 star hotel any problems you have they will help you and resolve the issue. First they would not allow me to make an international call to my travel agent and they specified I needed to pay for the international call let a mi... Read more
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from Kalamazoo, Mi
Verified Traveler
Submitted on 09-30-2015
Would Return or Recommend: Yes
My husband and I went on our honeymoon to this resort for a week in June 2015. When I booked our honeymoon, this resort had been open for only 8 weeks, so there were NO REVIEWS to help me decide. I took a gamble since the price was very affordable. The check in: Very nice and courteous. There is a bar and sitting are at the check-in. The map we were given was helpful at first, but then we realized the resort wasn't big enough to get lost in. ha ha ha . The Room: We had a swim-up suite an... Read more
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from Charlotte, Nc
Verified Traveler
Submitted on 09-15-2015
Would Return or Recommend: No
I will try to be fair on this review. We spent 6 nights at the Platinum Yucatan Princess (which by the way is in Playa del Carmen, not Cancun). The rooms were clean and very nice. I mentioned it was my anniversary and there was a swan with rose petals on the bed. The staff cleaned the room once a day and turned down the bed in the evening. The mini bar had water, soda, 2 beers and 2 small bottle of liquor. The water and soda was refreshed every day, but not the beer or liquor. You needed ... Read more
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from Houston, Texas
Verified Traveler
Submitted on 08-13-2015
Would Return or Recommend: No
Much of what is on the hotel's website is absolutely false!! We booked a Platinum Junior Suite with Terrace. We had two other couples that stayed in this hotel at the same time with us (and 4 other couples that stayed in the sister resort, Grand Sunset) and one had the Deluxe Suite (terrace), another had the Deluxe Swimout and we had the Platinum Deluxe and we all received the exact same (inconsistent) treatment, even though our 'Platinum' room cost more. We all had exactly the same 'premium ... Read more
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from Seattle, Wa
Verified Traveler
Submitted on 07-12-2015
Would Return or Recommend: No
I will be fair here. First this is at playa del carmen not cancun. If you are looking to sit and eat and stay put this is the place for you. If not it will cost you a lot for a cab to cancun. The place is clean but the complain on the AC in the rooms were plentiful. When its 95 outside your room does not provide cool relief- for a brand new hotel. The staff was helpful to a point if they want to- room service was awful, we have to stop a guest from almost punching the bell boy as they were... Read more
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from Dover, Pennsylvania
Verified Traveler
Submitted on 06-22-2015
Would Return or Recommend: Yes
My wife and I went the week of the june 13 2015 awesome the drink the food the people dont believe the poor review this place worth every penny staff go out of their way to make feel welcome the drink are awesome the food was awesome i going back next year. Evething at plan thank to make this vacation special.
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Verified Traveler
Submitted on 06-18-2015
Would Return or Recommend: Yes
I stayed 22-29 May 2015. Used Canada Transfers for private transportation from the airport. I wasn't feeling well from the flight, but they had the ice cold Corona's ($1 each) in the ice chest as I had requested. Once we arrived at the resort, I was taken to the Platinum lobby for check-in. It was only 2:00, but I was told that my room was ready. I was very grateful as I had been up since 3 am having driven to DFW and sick from plane. I got the EXACT room that I had emailed and requested to have... Read more
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