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Platinum Yucatan Princess All Suites - All Adults/All-Inclusive Resort

Cancun, Quintana Roo, Mexico (CUN)

Room rates from:
$245 $131
Per Adult Nightly
Hotel + Flight from
WAS
Starting from:
$1,599 $919
Per Guest for 5 Nights
The Yucatan Platinum Princess All Suites and Spa is an All Adults Resort, taken to its finest expression, with an unbeatable location.
Style: Contemporary Luxury on the Beach
Map
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3.8 / 5 BookIt.com Guest Rating
Based on 41 reviews
Room & Rates
Junior Suite Deluxe with Terrace (590 sq. ft.) - All-Inclusive

Junior Suite Deluxe with Terrace (590 sq. ft.) - All-Inclusive

Best Rate Guaranteed
Starting from
$245 $131
Per Adult Nightly
Your All-Inclusive Plan Includes:
  • All Meals Included Daily (buffet breakfast, buffet lunch and buffet or a la carte dinner)
  • Unlimited Domestic and Imported Premium Brand Beverages
  • 1 International Buffet (breakfast, lunch and dinner)
  • 4 a La Carte Restaurants Without Previous Reservation (1 Italian, 1 grill/tex mex, 1 international and 1 oriental Sushi/Teppanyaki)
  • 1 Restaurant/Snack in the Pool Area
  • 1 Grill in the Beach Area (hamburgers)
  • 8 Bars (including swim-up bars)
  • Use of Fully Equipped Fitness Center, 6 Tennis Courts, and Baseball Practice Field
  • Organized Daytime Activities and Nightly Entertainment at the Theater
  • Access to Club La Salsa
  • Use of Non-Motorized Water Sports
  • 1 Multi-Use Court (basketball, football, etc.)
  • Introductory Scuba Lesson in Pool (1 lesson per person per stay)
  • Open Trail for Walking / Running
  • Free Internet Connection
  • Access to the Facilities and Services of the Hotel Grand Riviera Princess and Grand Sunset Princess

Room Amenities: This Junior Suite comes complete with 1 king or 2 double beds, a sofa and either balcony or terrace. There is a full bathroom with a double shower, hair dryer, and vanity mirror. Other features of the suite include; a safety deposit box (free of charge), air-conditioning, ceiling fan, coffee maker, plasma TV, satellite system, docking station for iPod, iron/ironing board, mini bar (water, soft drinks, beer, stocked daily) and telephone in room and bathroom.

Maximum Occupancy: 3 Adults
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Junior Suite Deluxe Swimout with Terrace (590 sq. ft.) - All-Inclusive

Junior Suite Deluxe Swimout with Terrace (590 sq. ft.) - All-Inclusive

Best Rate Guaranteed
Starting from
$277 $155
Per Adult Nightly
Your All-Inclusive Plan Includes:
  • All Meals Included Daily (buffet breakfast, buffet lunch and buffet or a la carte dinner)
  • Unlimited Domestic and Imported Premium Brand Beverages
  • 1 International Buffet (breakfast, lunch and dinner)
  • 4 a La Carte Restaurants Without Previous Reservation (1 Italian, 1 grill/tex mex, 1 international and 1 oriental Sushi/Teppanyaki)
  • 1 Restaurant/Snack in the Pool Area
  • 1 Grill in the Beach Area (hamburgers)
  • 8 Bars (including swim-up bars)
  • Use of Fully Equipped Fitness Center, 6 Tennis Courts, and Baseball Practice Field
  • Organized Daytime Activities and Nightly Entertainment at the Theater
  • Access to Club La Salsa
  • Use of Non-Motorized Water Sports
  • 1 Multi-Use Court (basketball, football, etc.)
  • Introductory Scuba Lesson in Pool (1 lesson per person per stay)
  • Open Trail for Walking / Running
  • Free Internet Connection
  • Access to the Facilities and Services of the Hotel Grand Riviera Princess and Grand Sunset Princess

Room Amenities:
This Junior Suite comes complete with 1 king size bed, a sofa and direct pool access. There is a full bathroom with a double shower, hair dryer, and vanity mirror. Other features of the suite include; a safety deposit box (free of charge), air-conditioning, ceiling fan, coffee maker, plasma TV, satellite system, docking station for iPod, iron/ironing board, mini bar (water, soft drinks, beer, stocked daily) and telephone in room and bathroom.

Maximum Occupancy:  3 Adults
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Platinum Deluxe Junior Suite with Terrace (583 sq. ft.) - All-Inclusive

Platinum Deluxe Junior Suite with Terrace (583 sq. ft.) - All-Inclusive

Best Rate Guaranteed
Starting from
$289 $166
Per Adult Nightly
Your All-Inclusive Plan Includes:
  • All Meals Included Daily (buffet breakfast, buffet lunch and buffet or a la carte dinner)
  • Unlimited Domestic and Imported Premium Brand Beverages
  • 1 International Buffet (breakfast, lunch and dinner)
  • 4 a La Carte Restaurants Without Previous Reservation (1 Italian, 1 grill/tex mex, 1 international and 1 oriental Sushi/Teppanyaki)
  • 1 Restaurant/Snack in the Pool Area
  • 1 Grill in the Beach Area (hamburgers)
  • 8 Bars (including swim-up bars)
  • Use of Fully Equipped Fitness Center, 6 Tennis Courts, and Baseball Practice Field
  • Organized Daytime Activities and Nightly Entertainment at the Theater
  • Access to Club La Salsa
  • Use of Non-Motorized Water Sports
  • 1 Multi-Use Court (basketball, football, etc.)
  • Introductory Scuba Lesson in Pool (1 lesson per person per stay)
  • Open Trail for Walking / Running
  • Free Internet Connection
  • Access to the Facilities and Services of the Hotel Grand Riviera Princess and Grand Sunset Princess

Room Amenities: This Junior Suite comes complete with 1 king or 2 double beds, a sofa and either balcony or terrace. There is a full bathroom with a double shower, hair dryer, and vanity mirror. Other features of the suite include; a safety deposit box (free of charge), air-conditioning, ceiling fan, coffee maker, plasma TV, satellite system, docking station for iPod, iron/ironing board, mini bar (water, soft drinks, beer, stocked daily) and telephone in room and bathroom.

Additional Services Included In This Suite:
  • In-Room Premium Bar
  • DVD Library (in reception desk)
  • Pillow Menu
  • 24-Hour Room Service
  • Nightly Turn Down Service
  • Use of Bathrobes During Stay, 2 Pairs of Slippers Per Room
  • Private Check-In with Cold Towel and Welcome Drink on Arrival
  • 24-Hour Concierge Service
  • A La Carte Breakfast and Lunch in the Grill Restaurant
  • 1 Water Circuit at the Spa (per adult, per week)   

Maximum Occupancy: 3 Adults
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Platinum Deluxe Junior Suite Swimout with Terrace (583 sq. ft.) - All-Inclusive

Platinum Deluxe Junior Suite Swimout with Terrace (583 sq. ft.) - All-Inclusive

Best Rate Guaranteed
Starting from
$322 $187
Per Adult Nightly
Your All-Inclusive Plan Includes:
  • All Meals Included Daily (buffet breakfast, buffet lunch and buffet or a la carte dinner)
  • Unlimited Domestic and Imported Premium Brand Beverages
  • 1 International Buffet (breakfast, lunch and dinner)
  • 4 a La Carte Restaurants Without Previous Reservation (1 Italian, 1 grill/tex mex, 1 international and 1 oriental Sushi/Teppanyaki)
  • 1 Restaurant/Snack in the Pool Area
  • 1 Grill in the Beach Area (hamburgers)
  • 8 Bars (including swim-up bars)
  • Use of Fully Equipped Fitness Center, 6 Tennis Courts, and Baseball Practice Field
  • Organized Daytime Activities and Nightly Entertainment at the Theater
  • Access to Club La Salsa
  • Use of Non-Motorized Water Sports
  • 1 Multi-Use Court (basketball, football, etc.)
  • Introductory Scuba Lesson in Pool (1 lesson per person per stay)
  • Open Trail for Walking / Running
  • Free Internet Connection
  • Access to the Facilities and Services of the Hotel Grand Riviera Princess and Grand Sunset Princess

Room Amenities: This Junior Suite comes complete with 1 king size bed, sofa and direct pool access. There is a full bathroom with a double shower, hair dryer, and vanity mirror. Other features of the suite include; a safety deposit box (free of charge), air-conditioning, ceiling fan, coffee maker, plasma TV, satellite system, docking station for iPod, iron/ironing board, mini bar (water, soft drinks, beer, stocked daily) and telephone in room and bathroom.

Additional Services Included In This Suite:
  • In-Room Premium Bar
  • DVD Library (in reception desk)
  • Pillow Menu
  • 24-Hour Room Service
  • Nightly Turn Down Service
  • Use of Bathrobes During Stay, 2 Pairs of Slippers Per Room
  • Private Check-In with Cold Towel and Welcome Drink on Arrival
  • 24-Hour Concierge Service
  • A La Carte Breakfast and Lunch in the Grill Restaurant
  • 1 Water Circuit at the Spa (per adult, per week)  

Maximum Occupancy: 3 Adults
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Honeymoon Suite with Terrace Hydromassage Tub (887 sq. ft.) - All-Inclusive

Honeymoon Suite with Terrace Hydromassage Tub (887 sq. ft.) - All-Inclusive

Best Rate Guaranteed
Starting from
$402 $226
Per Adult Nightly
Your All-Inclusive Plan Includes:
  • All Meals Included Daily (buffet breakfast, buffet lunch and buffet or a la carte dinner)
  • Unlimited Domestic and Imported Premium Brand Beverages
  • 1 International Buffet (breakfast, lunch and dinner)
  • 4 a La Carte Restaurants Without Previous Reservation (1 Italian, 1 grill/tex mex, 1 international and 1 oriental Sushi/Teppanyaki)
  • 1 Restaurant/Snack in the Pool Area
  • 1 Grill in the Beach Area (hamburgers)
  • 8 Bars (including swim-up bars)
  • Use of Fully Equipped Fitness Center, 6 Tennis Courts, and Baseball Practice Field
  • Organized Daytime Activities and Nightly Entertainment at the Theater
  • Access to Club La Salsa
  • Use of Non-Motorized Water Sports
  • 1 Multi-Use Court (basketball, football, etc.)
  • Introductory Scuba Lesson in Pool (1 lesson per person per stay)
  • Open Trail for Walking / Running
  • Free Internet Connection
  • Access to the Facilities and Services of the Hotel Grand Riviera Princess and Grand Sunset Princess.

Room Amenities: This Honeymoon Suite comes complete with 1 king bed and a hydromassage tub on the terrace. There is a full bathroom with a double shower, hair dryer, and vanity mirror. Other features of the suite include; a safety deposit box (free of charge), air-conditioning, ceiling fan, coffee maker, plasma TV, satellite system, docking station for iPod, iron/ironing board, mini bar (water, soft drinks, beer, stocked daily) and telephone in room and bathroom.

Additional Services Included In This Suite:
  • In-Room Premium Bar
  • DVD Library (in reception desk)
  • Pillow Menu
  • 24-Hour Room Service
  • Nightly Turn Down Service
  • Use of Bathrobes During Stay, 2 Pairs of Slippers Per Room
  • Private Check-In with Cold Towel and Welcome Drink on Arrival
  • 24-Hour Concierge Service
  • A La Carte Breakfast and Lunch in the Grill Restaurant
  • Reserved Area on the Beach with Butler Service (drinks only)
  • 1 Water Circuit at the Spa (per adult, per week)  

Maximum Occupancy:  2 Adults
Hide room details
Honeymoon Suite with Terrace Hydromassage Tub and Swimout (887 sq. ft.) - All-Inclusive

Honeymoon Suite with Terrace Hydromassage Tub and Swimout (887 sq. ft.) - All-Inclusive

Best Rate Guaranteed
Starting from
$436 $243
Per Adult Nightly
Your All-Inclusive Plan Includes:
  • All Meals Included Daily (buffet breakfast, buffet lunch and buffet or a la carte dinner)
  • Unlimited Domestic and Imported Premium Brand Beverages
  • 1 International Buffet (breakfast, lunch and dinner)
  • 4 a La Carte Restaurants Without Previous Reservation (1 Italian, 1 grill/tex mex, 1 international and 1 oriental Sushi/Teppanyaki)
  • 1 Restaurant/Snack in the Pool Area
  • 1 Grill in the Beach Area (hamburgers)
  • 8 Bars (including swim-up bars)
  • Use of Fully Equipped Fitness Center, 6 Tennis Courts, and Baseball Practice Field
  • Organized Daytime Activities and Nightly Entertainment at the Theater
  • Access to Club La Salsa
  • Use of Non-Motorized Water Sports
  • 1 Multi-Use Court (basketball, football, etc.)
  • Introductory Scuba Lesson in Pool (1 lesson per person per stay)
  • Open Trail for Walking / Running
  • Free Internet Connection
  • Access to the Facilities and Services of the Hotel Grand Riviera Princess and Grand Sunset Princess

Room Amenities: This Honeymoon Suite comes complete with 1 king, direct pool access, and a hydromassage tub on the terrace. There is a full bathroom with a double shower, hair dryer, and vanity mirror. Other features of the suite include; a safety deposit box (free of charge), air-conditioning, ceiling fan, coffee maker, plasma TV, satellite system, docking station for iPod, iron/ironing board, mini bar (water, soft drinks, beer, stocked daily) and telephone in room and bathroom.

Additional Services Included In This Suite:
  • In-Room Premium Bar
  • DVD Library (in reception desk)
  • Pillow Menu
  • 24-Hour Room Service
  • Nightly Turn Down Service
  • Use of Bathrobes During Stay, 2 Pairs of Slippers Per Room
  • Private Check-In with Cold Towel and Welcome Drink on Arrival
  • 24-Hour Concierge Service
  • A La Carte Breakfast and Lunch in the Grill Restaurant
  • Reserved Area on the Beach with Butler Service (drinks only)
  • 1 Water Circuit at the Spa (per adult, per week)  

Maximum Occupancy: 2 Adults
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Platinum Yucatan Princess All Suites - All Adults/All-Inclusive Resort
Prolongacion 5ta Avenida, Mz 20 Lote 006, Cancun, Mexico 77710

Location

The Platinum Yucatan Princess is located just 45 minutes south of Cancun, and only 10 minutes from the electric and vibrant downtown of Playa del Carmen.

Why Stay Here

 
  • All-Adults Luxury Property
  • Elegant and Large Deluxe Junior Suite Accommodations with Terrace
  • Many Fun Activities, Entertainment and Dining Options
  • Close Distance to 5th Ave. in Playa del Carmen
  • Stay in 1 Play at 3: Enjoy Full Access to Grand Sunset Princess and Grand Riviera Princess Adjacent to the Resort

Resort Details

Welcome to the Platinum Yucatan Princess! This luxury resort boasts 672 luxurious suites, 24-hour room service, fine onsite dining, a full service spa, activities, entertainment and so much more! Public areas offer complimentary Wi-Fi. The resort also features a nightclub, a terrace and business services including audio/visual equipment. In addition to the onsite restaurants, the resort also offers a snack bar, a swim-up bar, and complimentary breakfast buffet each morning. The resort also has event facilities including a conference center, ballroom, and banquet facilities.

All-Inclusive Details

  • Large and Modern Deluxe Junior Suite Accommodations
  • Butler Service on the Beach
  • All Meals Included Daily (Buffet breakfast, buffet lunch and buffet or a la carte dinner)
  • Unlimited Domestic and Imported Premium Brand Beverages
  • Room Service
  • 6 Restaurants includes 4 a La Carte Without Previous Reservation (1 Italian, 1 grill/tex mex, 1 international and 1 oriental serving Sushi/Teppanyaki), 1 Restaurant/Snack in the Pool Area and 1 Grill in the Beach Area (hamburgers)
  • 5 Bars Including Swim-Up Bars
  • 13 Pools in the Complex
  • Use of Fully Equipped Fitness Center, 6 Tennis Courts, and Baseball Practice Field
  • Organized Daytime Activities and Nightly Entertainment at the Theatre
  • Access to Club La Salsa
  • Use of Non-Motorized Water Sports
  • 1 Multi-Use Court (basketball, football, etc.)
  • 6 Tennis Courts, Baseball Practice Field and Golf Driving Range
  • Non-Motorized Water Sports
  • Introductory Scuba Lesson in Pool (1 lesson per person per stay)
  • Open Trail for Walking / Running
  • Free Internet Connection
  • Access to the Facilities and Services of the Hotel Grand Riviera Princess and Grand Sunset Princess
  • All Taxes and Gratuities

Accommodation Details

The 672 air-conditioned suites all open to furnished balconies or terraces, have separate living rooms and have either 1 king bed or 2 double beds. The suites offer a private bathroom with separate shower and tub, a hair dryer, along with complimentary toiletries. Each suite features a free mini-bar (stocked daily with bottled water, soft drinks and beer), free Wi-Fi, and a plasma TV with satellite service. Other room amenities include blackout drapes, desk, in-room safe, iron/ironing board, coffee/tea maker and a phone.

Restaurants, Lounges & Bars

  • International Buffet - Serves breakfast, lunch and dinner, in a buffet style service.
  • Italian - Specializing in Italian dining, this restaurant serves dinner only.
  • Grill/Tex Mex - Offering Tex Mex cuisine, this restaurant serves dinner only.
  • International - Featuring international cuisine, this restaurant serves dinner only.
  • Teppanyaki - This restaurant specializes in sushi and serves dinner only.

Pools & Spas

More than 1,230 square meters dedicated to the care of the body and mind.

Princess Spa
A time to enjoy sensations, beauty treatments, spacious pools, whirlpool, team of professionals at your disposal for your program and individual treatment, saunas, fitness room, very bright spaces.

Types of Booths
3 Cabins with Jacuzzi. 2 Cabins for face and body with showers. 3 Double massage cabins.

Princess Spa Platinum Circuit
The facilities include Sauna, Steam, hot Jacuzzi and Relax area after your massage may consent yourself at the relax area and enjoy a refreshing drink. Princess Spa has Platinum Yucatan Massage treatments, aromatherapy, reflexology, Rituales anti-stress, hot stones and more. Spa also has steam baths and showers, available for everyone.

Weddings

Honeymoon Package Includes:

  • 1 King Bed in Your Room
  • Special Decoration in the Room on the -Arrival Date
  • 1 Bottle of Sparkling Wine
  • 1 Fruit Basket
  • Nightly Turndown Service
  • Welcome Cocktail
  • Complimentary Photo Souvenir During -Cocktail
  • Late Check-out Subject to Availability
  • Honeymoon couple must present proof of marriage at the resort upon check-in; marriage must have taken place within 30 days of arrival. Please request your honeymoon package at time of booking.

Entertainment & Activities

The resort offers onsite activities including basketball, scuba diving, table tennis, tennis, and volleyball onsite (fees may apply). The resort features an onsite nightclub, fitness center, hair salon, and free Wi-Fi. The resort offers complimentary Wi-Fi, coffee/tea in the lobby, dry cleaning/laundry services, concierge services and complimentary parking. There are also translation and wedding services available.

AMENITIES:
  • 24 Hour Security
  • 24-Hour Front Desk
  • All Suite Hotel
  • All-Adults
  • All-Inclusive
  • Audio/Visual Equipment (+)
  • Banquet Facility (+)
  • Beachfront
  • Business Services (+)
  • Car Rental Desk (+)
  • Cocktail Lounge
  • Coffee Shop
  • Complimentary Use of Bathrobe and Slippers
  • Concierge Desk
  • Currency Exchange
  • Dry Cleaning Service (+)
  • Elevators
  • Exercise Gym
  • Exterior Corridors
  • Fine Dining
  • Fishing (nearby) (+)
  • Fitness Classes
  • Free Parking
  • Free Wi-Fi
  • Gift Shop on Property (+)
  • Golf (nearby) (+)
  • Honeymoon Amenities
  • Horseback Riding (nearby) (+)
  • Interior Corridors
  • Laundry/Valet service (+)
  • Live Entertainment/DJ
  • Lounges/Bars
  • Luxury Resorts
  • Massage Services (+)
  • Massage Therapist (+)
  • Medical Services (+)
  • Multilingual Staff
  • Multiple Swimming Pools
  • Non-Motorized Water Sports (nearby) (+)
  • On-Site Dive Shop (+)
  • On-Site Entertainment
  • On-Site Nightclub (+)
  • On-Site Travel Agency
  • Outdoor Pool
  • Parking
  • Poolside Bar
  • Porter / Bellhop
  • Properties with Word of Mouth Testimonials
  • Restaurant
  • Room Service Included
  • Safe deposit box (+)
  • Scuba Diving (nearby) (+)
  • Security Guard
  • Shops and commercial services (nearby) (+)
  • Snack Bar
  • Solarium
  • Spa Services (+)
  • Stay at 1-Play at 3
  • Sun Deck
  • Swimming Pool
  • Top 10 Hotel
  • VIP Rooms
  • Wake-Up Service
  • Wedding Services (+)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply
3.8 / 5
Based on 41 reviews
from Springfield , Mo
Verified Traveler
Submitted on 06-13-2016
Would Return or Recommend: Yes
This is a beautiful resort. It has the best of both worlds if you are going as a couple. This resort is quiet but fun and has awesome aminities but it is attached to a big resort that is easy to get to if you desire a little change during your trip. We enjoyed the romantic feel of this resort and how close everything was with still feeling you're at a big beautiful resort. Great staff and value also
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from Woodward, Ok
Verified Traveler
Submitted on 06-13-2016
Would Return or Recommend: Yes
We had a wonderful stay here! It was absolutely beautiful! Anything we needed, we asked for and received. The massages were excellent! TAO restaurant was our favorite. On our last night there, we ate at the Skylight. This was the only restaurant that charged, but it was still reasonable. The foam party at the main pool was AWESOME! Our whole group had a great time and we will definitely be back! The staff was SO nice!
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from Menlo Park, California
Verified Traveler
Submitted on 05-31-2016
Would Return or Recommend: Yes
Let me start by saying..for the price this hotel cannot be beat. It has the location, on the beautiful ocean ...5 minutes from 5th Avenue Playa del Carmen downtown and lots of attractions nearby. Breakfast buffet was always plentiful. Swimsuit rooms are a must..just fabulous. You can choose quiet seclusion or loud party pool. Party fun in the pool includes all day activity. Foam parties, pool races, dancing, exercises, just a variety that can keep you participating or just watching. The ente... Read more
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from Jupiter Florida, Fla
Verified Traveler
Submitted on 05-23-2016
Would Return or Recommend: Yes
Just got back from the resort a few days ago. We had a wonderful time. This was our third trip to Mexico. The resort is absolutely beautiful. We loved the modern architecture and details. Very different from other resorts we have stayed at. The staff is exceptionally helpful and accommodating. The resort, when you include in its two sister resorts, has plenty of things to do and grounds to explore. They offer trams but we loved the exercise. The food was good for all-inclusive standard... Read more
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from
Verified Traveler
Submitted on 05-23-2016
Would Return or Recommend: No
We recently stayed at this resort and generally enjoyed our time. Our room was beautiful and clean. We had a swim out room which was really awesome and convenient. This was our 3rd time at an all inclusive and the restaurants were probably the prettiest we have seen. The food on the other hand, not so much. One of my favorite things about doing an all inclusive is getting to try the different foods but I can safely say the food here with the exception of the hibachi grill was pretty awful. ... Read more
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from Philadelphia, Pennsylvania
Verified Traveler
Submitted on 05-19-2016
Would Return or Recommend: Yes
The resort is lovely,food was good,staff friendly,but my room and one of the clubs on the resort had a funny smell kinda like mold.
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from Tulsa , Oklahoma
Verified Traveler
Submitted on 05-11-2016
Would Return or Recommend: No
I just returned from Mexico on May 9th , it was my boyfriends first time to Mexico , we thought the resort itself was very nice , and the staff were always very friendly to us , however the food was terrible , I could not wait to get home and have a home cooked meal . With the resort being newer I expected more out of it , a person can only eat so much nachos before they become tired of it . The buffet food wasn't very good , ..the salad bar sucked ... What they consider pizza was horrible!. ... Read more
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from Philadelphia, Pa
Verified Traveler
Submitted on 05-09-2016
Would Return or Recommend: Yes
This was my first time at in Cancun and at this resort it was beautiful just like online, everyone was very nice and friendly. I enjoyed my stay I will return next year , The only complaint was housekeeping had to keep asking for wash clothes each day it got annoying three people one wash cloth I sis complain and the house keeping didn't clean floors or shower until I complained after three days. Other than that no complaints I will tell a friend which I told several they must stay at this resor... Read more
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from Astoria, Ny
Verified Traveler
Submitted on 04-28-2016
Would Return or Recommend: Yes
Just back from a five day stay in a swim up suite, which if you have the opportunity is totally worth the slight extra cost. (A must for us when we go back) After reading other reviews we were a bit hesitant because obviously everyone wants to have the perfect vacation. I can honestly say that for the value this place lived up to and exceeded in pretty much every way! I was most impressed with the service, everyone was so kind and eager to help. Our poolside cocktail server was amazing. She wou... Read more
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from Katy, Tx
Verified Traveler
Submitted on 04-27-2016
Would Return or Recommend: No
This was our 2nd trip to Playa Del Carmen. We selected an all-inclusive adult resort because we did not want to contend with kids. the vacation was to get a break from them. Overall the place was reasonably organized, clean sized to where everything was in a short walking distance. However, several things were missing. They have 5 restaurants that catered to various tastes. They provided us with a schedule for the different menu themes that were offered nightly, but the correct theme was never... Read more
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