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ALL-IN WKEND: $5 Books Your Resort

Paradisus Cancun All Suites Resort - All-Inclusive

Cancun, Quintana Roo, Mexico (CUN)

Room rates from:
$429 $203
Per Adult Nightly
Hotel + Flight from
WAS
Starting from:
$2,759 $1,459
Per Guest for 5 Nights
4.6/5 BookIt.com Guest Rating
Based on 74 reviews
The 4.5-Star Paradisus Cancun Resort is a beachfront, luxury resort. Enjoy the Spa, the executive golf course, 3 sparkling pools and more.
Style: Paradisus Cancun - Where You Want To Be.
Room & Rates
Paradisus Jr. Suite Lagoon View - All-Inclusive - Paradisus Cancun All Suites Resort - All-Inclusive - 1

Paradisus Jr. Suite Lagoon View - All-Inclusive

Starting from
$429 $203
Per Adult Nightly
Your All-Inclusive Plan Includes:
  • 24-Hour Room Service
  • Free Golf (green fees) and Free Wi-Fi
  • Unlimited Domestic and Imported Beverages
  • All Meals and Drinks
  • Buffet-Style + 8 a La Carte Restaurants
  • 5 Bars, Including 1 Swim-Up Bar and 1 Lounge Bar
  • In-Room Mini-Bar That is Restocked Daily
  • Daytime and Nighttime Live Entertainment
  • Use of the Gym at the YHI Spa
  • Use of Tennis Courts, Based on Availability; Advance Reservation is Required
  • Daily Activities
  • Non-Motorized Water Sports and Diving Demonstration at Aquaworld Marina
  • Kid`s Zone
  • All Gratuities Included
 
Room Amenities: 474 sq. ft. with 1 king or 2 double beds, spacious private Solarium welcome Guests to enjoy fantastic views of the Nichupte lagoon, electronic door-lock, alarm clock and wake-up call upon request.
 
Other Features:
  • Flat Screen Satellite TV w/ Remote Control
  • Electronic Safety Box Suitable for Laptops
  • International Direct Dial Telephone
  • Hi-Speed Internet Access
  • Mini-Bar
  • Coffee and Coffee Maker
  • Vanity Mirror
  • Iron and Ironing Board
  • Hair Dryer
Hide room details
Paradisus Jr. Suite Ocean View - All-Inclusive - Paradisus Cancun All Suites Resort - All-Inclusive - 2

Paradisus Jr. Suite Ocean View - All-Inclusive

Starting from
$459 $218
Per Adult Nightly
Your All-Inclusive Plan Includes:
  • 24-Hour Room Service
  • Free Golf (green fees) and Free Wi-Fi
  • Unlimited Domestic and Imported Beverages
  • All Meals and Drinks
  • Buffet-Style + 8 a La Carte Restaurants
  • 5 Bars, Including 1 Swim-Up Bar and 1 Lounge Bar
  • In-Room Mini-Bar That is Restocked Daily
  • Daytime and Nighttime Live Entertainment
  • Use of the Gym at the YHI Spa
  • Use of Tennis Courts, Based on Availability; Advance Reservation is Required
  • Daily Activities
  • Non-Motorized Water Sports and Diving Demonstration at Aquaworld Marina
  • Kid`s Zone
  • All Gratuities Included

Room Amenities: 474 sq. ft. space with 1 king or 2 double beds, a spacious private Solarium that welcomes Guests to enjoy fantastic views of the Caribbean Sea, electronic door-lock, alarm clock and wake-up call upon request.

Other Features:
  • Flat Screen Satellite TV w/ Remote Control
  • Electronic Safety Box Suitable for Laptops
  • International Direct Dial Telephone
  • Hi-Speed Internet Access
  • Mini-Bar
  • Coffee and Coffee Maker
  • Vanity Mirror
  • Iron and Ironing Board
  • Hair Dryer
Hide room details
Paradisus Junior Suite Lagoon View (NON-Refundable) - All Inclusive - Paradisus Cancun All Suites Resort - All-Inclusive - 6

Paradisus Junior Suite Lagoon View (NON-Refundable) - All Inclusive

Starting from
$469 $222
Per Adult Nightly
All-Inclusive Features:
  • Luxury Accommodations
  • Nightly Turn-down service
  • Luxury Amenities
  • Buffet Meals for Breakfast, Lunch, and Dinner
  • A-la-carte Dinner
  • Snacks
  • Unlimited Domestic and imported premium beverages, although some brands may have an additional cost
  • Room service available 24 hours a day ($5 service charge applies)
  • Mini-bar with sodas, national beer and bottled water included
  • Daily Activities
  • Non-motorized water sports and diving demonstration at Aquaworld Marina Ask for your ticket at the marina desk in the hotel
  • Tennis and paddle tennis courts, based on availability
  • Free Green Fee at executive Golf Course 9 holes par 3
  • GYM and fitness center with Nautilus fitness equipment
  • Free pool towel service
  • Tax and Gratuities Included
  • Melia Mini Club for children from 5 to 12
  • YHI Spa ($) With purchase of a relaxing, sport or aromatherapy massage of 50 minutes you will obtain a complimentary aromatherapy salt glow exfoliation (One per stay)


In-Room Amenities - 474 sq.-ft with king size bed or two double beds, spacious private Solarium welcome Guests to enjoy fantastic views of the Nichupte lagoon, electronic door-lock, alarm clock and wake-up call upon request, flat screen satellite TV with remote control, electronic safety box suitable for laptops, international direct dial telephone -$-, hi-speed Internet access, mini-bar sodas, national beer and bottled water included, Coffee and coffee maker, vanity mirror, iron, ironing board and hair dryer.
Hide room details
Family Concierge Jr. Suite Lagoon View - All-Inclusive - Paradisus Cancun All Suites Resort - All-Inclusive - 3

Family Concierge Jr. Suite Lagoon View - All-Inclusive

Starting from
$513 $243
Per Adult Nightly
Your All-Inclusive Plan Includes:
  • 24-Hour Room Service
  • Free Golf (green fees) and Free Wi-Fi
  • Unlimited Domestic and Imported Beverages
  • All Meals and Drinks
  • Buffet-Style + 8 a La Carte Restaurants
  • 5 Bars, Including 1 Swim-Up Bar and 1 Lounge Bar
  • In-Room Mini-Bar That is Restocked Daily
  • Daytime and Nighttime Live Entertainment
  • Use of the Gym at the YHI Spa
  • Use of Tennis Courts, Based on Availability; Advance Reservation is Required
  • Daily Activities
  • Non-Motorized Water Sports and Diving Demonstration at Aquaworld Marina
  • Kid`s Zone
  • All Gratuities Included
 
The signature Family Concierge suites feature personal service and luxuries right-sized for everyone in the family. Let the attentive Family Concierges take care of your every need.
 
Room Amenities: This suite is 595 sq. ft. Step inside your very own private sanctuary of elegance and tranquility. Relax in your own private terrace with a Nichupte Lagoon view. Kids will enjoy special amenities just for them, such as mini-bathrobes and slippers, a kids` beach kit upon check-in, and nightly milk and cookies.
 
Other Features:
  • 1 King or 2 Double Beds (on request upon check-in) and Luxury Amenities
  • Electronic Door-Lock
  • Alarm Clock and Wake-Up Call Upon Request
  • Flat-Screen 32-Inch TVs w/ Satellite and Remote Control
  • Electronic Safety Box Suitable for Laptops
  • International Direct Dial Telephone
  • High-Speed Internet Access
  • Radio Alarm Clock
  • Mini-Bar
  • Coffee and Coffeemaker
  • Private Bathrooms w/ Rain Shower Heads
  • Curved Shower Curtain for More Space and Special Toiletries
  • Vanity Mirror
  • Iron and Ironing Board
  • Hair Dryer
  • Smoke Detectors
Hide room details
Royal Service Paradisus Jr. Suite Lagoon View - All-Inclusive - Paradisus Cancun All Suites Resort - All-Inclusive - 7

Royal Service Paradisus Jr. Suite Lagoon View - All-Inclusive

Starting from
$535 $254
Per Adult Nightly
Your All-Inclusive Plan Includes:
  • 24-Hour Room Service
  • Free Golf (green fees) and Free Wi-Fi
  • Unlimited Domestic and Imported Beverages
  • All Meals and Drinks
  • Buffet-Style + 8 a La Carte Restaurants
  • 5 Bars, Including 1 Swim-Up Bar and 1 Lounge Bar
  • In-Room Mini-Bar That is Restocked Daily
  • Daytime and Nighttime Live Entertainment
  • Use of the Gym at the YHI Spa
  • Use of Tennis Courts, Based on Availability; Advance Reservation is Required
  • Daily Activities
  • Non-Motorized Water Sports and Diving Demonstration at Aquaworld Marina
  • Kid`s Zone
  • All Gratuities Included
 
Royal Service Deluxe Lagoon View Junior Suites boast luxurious finishes and sweeping views of the lagoon. The signature Royal Service suites offer unparalleled all-inclusive luxury in an exclusive and private environment for adults only. The discreet but efficient personal butlers will attend to your every need.
 
Room Amenities: 474 sq. ft. with 1 king or 2 double beds, spacious private Solarium welcome Guests to enjoy fantastic views of the Nichupte lagoon, electronic door-lock, alarm clock and wake-up call upon request.
 
Other Features:
  • Flat Screen Satellite TV w/ Remote Control
  • Electronic Safety Box Suitable for Laptops
  • International Direct Dial Telephone
  • Hi-Speed Internet Access
  • Mini-Bar
  • Coffee and Coffee Maker
  • Vanity Mirror
  • Iron/Ironing Board
  • Hair Dryer
Hide room details
Family Concierge Jr. Suite Ocean View - All-Inclusive - Paradisus Cancun All Suites Resort - All-Inclusive - 4

Family Concierge Jr. Suite Ocean View - All-Inclusive

Starting from
$545 $258
Per Adult Nightly
Your All-Inclusive Plan Includes:
  • 24-Hour Room Service
  • Free Golf (green fees) and Free Wi-Fi
  • Unlimited Domestic and Imported Beverages
  • All Meals and Drinks
  • Buffet-Style + 8 a La Carte Restaurants
  • 5 Bars, Including 1 Swim-Up Bar and 1 Lounge Bar
  • In-Room Mini-Bar That is Restocked Daily
  • Daytime and Nighttime Live Entertainment
  • Use of the Gym at the YHI Spa
  • Use of Tennis Courts, Based on Availability; Advance Reservation is Required
  • Daily Activities
  • Non-Motorized Water Sports and Diving Demonstration at Aquaworld Marina
  • Kid`s Zone
  • All Gratuities Included

The signature Family Concierge suites feature personal service and luxuries right-sized for everyone in the family.  Let the attentive Family Concierges take care of your every need.

Room Amenities: This room is 595 sq. ft. Step inside your very own private sanctuary of elegance and tranquility. Relax in your own private  terrace with Caribbean sea view. Kids will enjoy special amenities just for them, such as mini-bathrobes and slippers, a kids` beach kit upon check-in, and nightly milk and cookies.

Family Concierge Luxury Ocean View Junior Suites Feature:
  • 1 King Bed or 2 Double Beds (on request upon check-in) and Luxury Amenities
  • Electronic Door-Lock
  • Alarm Clock and Wake-Up Call Upon Request
  • Flat-Screen 32-Inch TVs w/ Satellite and Remote Control
  • Electronic Safety Box Suitable for Laptops
  • International Direct Dial Telephone
  • High-Speed Internet Access
  • Radio Alarm Clock
  • Mini-Bar
  • Coffee and Coffeemaker
  • Private Bathrooms w/ Rain Shower Heads
  • Curved Shower Curtain for More Space and Special Toiletries
  • Vanity Mirror
  • Iron/Ironing Board
  • Hair Dryer
  • Smoke Detectors
Hide room details
Royal Service Paradisus Jr. Suite Ocean View - All-Inclusive - Paradisus Cancun All Suites Resort - All-Inclusive - 8

Royal Service Paradisus Jr. Suite Ocean View - All-Inclusive

Starting from
$557 $264
Per Adult Nightly
Your All-Inclusive Plan Includes:
  • 24-Hour Room Service
  • Free Golf (green fees) and Free Wi-Fi
  • Unlimited Domestic and Imported Beverages
  • All Meals and Drinks
  • Buffet-Style + 8 a La Carte Restaurants
  • 5 Bars, Including 1 Swim-Up Bar and 1 Lounge Bar
  • In-Room Mini-Bar That is Restocked Daily
  • Daytime and Nighttime Live Entertainment
  • Use of the Gym at the YHI Spa
  • Use of Tennis Courts, Based on Availability; Advance Reservation is Required
  • Daily Activities
  • Non-Motorized Water Sports and Diving Demonstration at Aquaworld Marina
  • Kid`s Zone
  • All Gratuities Included

Royal Service Deluxe Ocean View Junior Suites boast luxurious finishes and sweeping views of the ocean. The signature Royal Service suites offer unparalleled all-inclusive luxury in an exclusive and private environment for adults only. The discreet but efficient personal butlers will attend to your every need.

Room Amenities: 474 sq. ft. space with 1 king or 2 double beds, a spacious private Solarium that welcomes Guests to enjoy fantastic views of the Caribbean Sea, electronic door-lock, alarm clock and wake-up call upon request.

Other Features:
  • Flat Screen Satellite TV w/ Remote Control
  • Electronic Safety Box Suitable for Laptops
  • International Direct Dial Telephone
  • Hi-Speed Internet Access
  • Mini-Bar
  • Coffee and Coffee Maker
  • Vanity Mirror
  • Iron and Ironing Board
  • Hair Dryer
Hide room details
Royal Service Paradisus Jr. Suite Lagoon View (NON-Refundable)- All-Inclusive - Paradisus Cancun All Suites Resort - All-Inclusive - 5

Royal Service Paradisus Jr. Suite Lagoon View (NON-Refundable)- All-Inclusive

Your All-Inclusive Plan Includes:
  • 24-Hour Room Service
  • Free Golf (green fees) and Free Wi-Fi
  • Unlimited Domestic and Imported Beverages
  • All Meals and Drinks
  • Buffet-Style + 8 a La Carte Restaurants
  • 5 Bars, Including 1 Swim-Up Bar and 1 Lounge Bar
  • In-Room Mini-Bar That is Restocked Daily
  • Daytime and Nighttime Live Entertainment
  • Use of the Gym at the YHI Spa
  • Use of Tennis Courts, Based on Availability; Advance Reservation is Required
  • Daily Activities
  • Non-Motorized Water Sports and Diving Demonstration at Aquaworld Marina
  • Kid`s Zone
  • All Gratuities Included
 
Royal Service Deluxe Lagoon View Junior Suites boast luxurious finishes and sweeping views of the lagoon. The signature Royal Service suites offer unparalleled all-inclusive luxury in an exclusive and private environment for adults only. The discreet but efficient personal butlers will attend to your every need.
 
Room Amenities: 474 sq. ft. with 1 king or 2 double beds, spacious private Solarium welcome Guests to enjoy fantastic views of the Nichupte lagoon, electronic door-lock, alarm clock and wake-up call upon request.
 
Other Features:
  • Flat Screen Satellite TV w/ Remote Control
  • Electronic Safety Box Suitable for Laptops
  • International Direct Dial Telephone
  • Hi-Speed Internet Access
  • Mini-Bar
  • Coffee and Coffee Maker
  • Vanity Mirror
  • Iron/Ironing Board
  • Hair Dryer
Hide room details
Paradisus Cancun All Suites Resort - All-Inclusive
Boulevard Kukulcan Km 16.5, Cancun, Mexico 77500

Location

Located in a spectacular oceanfront destination within 5 minutes of Cancun`s premier shopping centers and exciting entertainment venues.

Why Stay Here

A vacation favorite of many Guests, this resort boasts of luxury, comfort, and excellence. Feel the excitement and sea breeze upon arrival and get ready to enjoy your stay to the max. Paradisus offers countless amenities to suit you and your family needs.

Resort Details

Indulge in the worlds most luxurious all-inclusive resort in Mexico and the Caribbean. Enjoy 5-Star Dining, lavish accommodations and impecable service. VIP amenities and services such as our FAMILY CONCIERGE, offering personalized vacations for families and ROYAL SERVICE, exclusively for adults.

Evocative of an ancient Mayan civilization, this resort features lavish architecture that both ascends to the sky and slips into the sandy Cancun shore. Paradisus Cancun Resort is a 4.5-star beachfront resort and a winner of AAA`s coveted 4-Diamond Award. As voluminous as it is elegant, as decadent as it is distinguished, Paradisus Cancun Resort`s 5 majestic pyramids decorate this timelessly tropical scene, amid the phenomenal backdrop of the Caribbean Sea. This resort has everything to make your next vacation one to remember, with amenities that include 3 spectacular pools, luxurious Guestrooms, and delightful dining, as well as the renowned YHI Spa, Kids Zone and restaurants, which stands among the most prestigious in the world. However these examples are only a taste of the bold collection of services and amenities offered at this sleek and luxurious Cancun resort paradise. Book today and experience a hotel that marries the astounding beauty of the Yucatan Peninsula with the privilege and elegant sophistication that defines Paradisus Cancun Resort as one of Cancun`s premiere resorts.

All-Inclusive Details

  • 24-Hour Room Service 
  • Free Golf (green fees)
  • Free Wi-Fi 
  • Unlimited Domestic and Imported Beverages
  • All Meals and Drinks 
  • Buffet-Style + 8 a La Carte Restaurants 
  • 5 Bars, Including 1 Swim-Up Bar and 1 Lounge Bar 
  • In-Room Mini-Bar That is Restocked Daily
  • Daytime and Nighttime Live Entertainment Use of the Gym at the YHI Spa 
  • Use of Tennis Courts, Based on Availability; Advance Reservation is Required 
  • Daily Activities 
  • Non-Motorized Water Sports and Diving Demonstration at Aquaworld Marina 
  • Kid`s Zone
  • All gratuities included Family Concierge Private Family Concierge Lounge with private check-in/out exclusively for the family concierge plan, separate from other Guests checking in. Internet access and an all-day snacks buffet with premium drinks available. Paradisus Kids Beach Kit check-in gift. All-day assistance of a family concierge, included walkie-talkie or cell phone for all-day communication. Kids and teens activities menu. Exclusive family activities and excursions including: swimming, classes, painting, massage lessons. Kids bathroom amenities (mini kit with mini soaps, mini toothbrush, shower gel, mini mosquito repellant, mini towels), kids drinks in the minibar. PlayStation on request. Kids pillows. Kids bathrobes and mini slippers in closet. Nightly turndown with milk and cookies. Bathrobes and slippers for parents, pillow menu for the parents and luxury bathroom amenities for parents. Royal Service Paradisus signature Royal Service Suites offer unparalleled all-inclusive luxury in an exclusive and private environment for adults only. Discreet, effective assistance of personal Butlers throughout the stay, Royal Service lounge for private check-in/out, exclusively for Royal Service guests, separate from other guests checking in. Other features include library, complimentary Internet access, daily continental breakfast buffet, snacks, coffee and premium beverages throughout the day, international newspapers, and evening cocktails and hors oeuvres; preferential and guaranteed reservations for specialty restaurants, spa, activities and excursions. Private pool with bar, private beach area with beach concierge service. You can realize a new tier of luxury on your trip with Paradisus Cancun Resort`s Royal Service. Select among the hotel`s collection of expertly-designed accommodations, and pair with this a heightened level of exclusive and preferential treatment. Allow the ultra-deluxe accommodations and close attention of the conscientious staff to pamper you.

Accommodation Details

Suites combine the compelling and breezy elements of Cancun with the sophistication of Paradisus, for a distinctive vacation experience. The distinct architecture of Paradisus Cancun Resort allows for dramatic views of cinematic sunsets and sunrises that invigorates the senses and replenish the soul. Vibrant hues of amber, magenta, and azure paint the sky and await admiration from your private terrace. Each Paradisus Cancun Resort Suite is air-conditioned and features a private terrace, 32-inch flat-screen TV, rain shower heads and curved curtains in the bath for more space, high-speed internet access, 24-hour room service ($5 service charge will apply), mini-bar, safe deposit box, individually controlled air-conditioning, direct dial telephones, and many other features to enrich your stay.

Restaurants, Lounges & Bars

Paradisus Cancun Resort`s eclectic suite of restaurants offers cuisine to satisfy every taste. Partake in ocean view dining, al fresco, or feed your culinary wanderlust with dishes that sample the globe. The hotel`s gorgeous selection of restaurants and lounges transform the decision-making process into an exploration that inspires curiosity and spoils the senses. Courtesy of a team of expert chefs and diligent staff, Paradisus Cancun`s restaurants present a colorful exhibition of fine dining choices.

Restaurants

  • Tempo: by Martin Berasategui: A touch of retro elevates elegant signature cuisine by 7-Star Michelin Chef Martin Berasategui, served in air-conditioned atmosphere with a private dining room.
  • Naos: Everyone is welcome to this sumptuous International breakfast, lunch and dinner buffet style.
  • Vento: Distinctly Mediterranean dining variety on palm-filled outdoor terrace. Wood oven Pizzas and fresh pasta made on a Show Cooking Experience.
  • Fuego: Latin fusion bar treats diners to spicy ceviche and a raw bar, an air-conditioned restaurant.
  • Bana: Contemporary Asian dining experience. Located at beautiful Zen lobby terrace. Asian fusion cuisine with sushi menu.
  • Market Grill: Experience the best Italian-Argentine grill in a lovely terrace. Prime cuts and fresh salads served.
  • Mole: Mexican contemporary cuisine featuring special quesadillas Tres Marias style, private-room dining, air-conditioned restaurant.
  • Gabi Club: Beat. Drink. Grove. Ultimate chill-out club features a casual chic elegance and unique harmony of bar, restaurant and beach featuring fish and chips and seafood specialties for lunch and dinner.

Lounges
  • Avenue Bar: Cocktails, snacks and stunning beach views, air conditioned area.
  • Red Lounge: Guests can enjoy tropical cocktails and music with a DJ, on site.
  • Swim-Up Bar: Located on the South Pool, offering tropical cocktails.
  • Beach Bar: Right on the beach, offering cold and refreshing beverages.
  • Caribe Bar: It is located at the pool Royal Service area.

Pools & Spas

Settle into the cool, glassy waters of Paradisus Cancun Resort`s 4 lagoon style swimming pools, or a body-enriching treatment at the signature YHI Spa.

Entertainment & Activities

  • Salt glow exfoliation with the purchase of a relaxing, sport or aromatherapy massage of 50 minutes (one per stay)
  • 3 sparkling swimming pools, plus one children`s pool
  • 9-hole, par 3 golf course
  • Illuminated tennis court
  • The YHI spa with a variety of hydrotherapy water rituals and signature treatments
  • Wellness center with life fitness equipment
  • Non-motorized water sports; kayaks, canoes, windsurfing, water bikes, snorkeling, sunfish sailing and scuba diving lessons at the pool
  • Kids zone for children from 4 to 17 years old
  • Tai-Chi classes and more

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • AAA 4-Diamond Resorts
  • ATM Machine
  • Air-Conditioning
  • AirConditioning
  • All-Inclusive
  • Babysitting
  • Beach Bar
  • Beach Service
  • Beachfront
  • Beauty Shop/Salon
  • Bellman
  • Bilingual Staff
  • Business Center
  • Business Services
  • Car Rental Desk
  • Children's Play Area
  • Children's Program
  • Coffee Shop
  • Concierge Desk
  • Conference Rooms
  • Currency Exchange
  • Dry Cleaning Service
  • Elevator / Lift
  • Executive Floor
  • Fine Dining
  • Fitness Facility
  • Free Parking
  • Free Wi-Fi
  • Gift Shop on Property
  • Golf
  • Guest Activity Desk
  • Hair dryer
  • Honeymoon Amenities
  • Ice Machine
  • Interior Corridors
  • Jacuzzi/Hot Tub
  • Kiddie Pool
  • Kids Club
  • Lounge/Bar
  • Massage Therapist
  • Medical Services
  • Multilingual Staff
  • Multiple Swimming Pools
  • No Cleaning Fees
  • Non-Motorized Water Sports
  • Oceanfront Pool
  • Outdoor Pool
  • Parking
  • Properties with Word of Mouth Testimonials
  • Public Internet Access
  • Restaurant
  • Room Service
  • Sauna
  • Security Guard
  • Spa Services
  • Steam Room
  • Sun Deck
  • Swim-Up Bar
  • Tennis Courts
  • Valet Parking
  • Wake-Up Service
  • Wedding Services
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply
4.6 / 5
Based on 74 reviews
from Psco, Wa
Verified Traveler
Submitted on 09-13-2016
Would Return or Recommend: No
There was a leak in the bathroom ceiling covering the floor with lots of water. had to wait to get another room and not once but twice in the AM time.. Our room was not in the same floor as the rest of my family members. The pool closes at 7 EVERY night. We have always gone on excursions and come back to hotel to swim in the pool in the evenings or nights and what a disappointment!! I have been in cancun several times in different hotels and never have we experienced something like this.
Overall Experience
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from Chula Vista, Ca
Verified Traveler
Submitted on 09-11-2016
Would Return or Recommend: Yes
It's my second time at Paradisus Cancun and I can't say enough about this place. The atmosphere is spectacular, restaurants are amazing, & staff is friendly. All-inclusive is the way to go! The rooms are spacious and beds are very comfortable. I can't wait to return for a third time!
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from Miami, Fl
Verified Traveler
Submitted on 09-10-2016
Would Return or Recommend: Yes
We had a great time at the Paradisus. From check in to check out we experienced top notch service, great food choices and a friendly staff. Will be back.....soon.
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from Brooklyn, New York
Verified Traveler
Submitted on 08-29-2016
Would Return or Recommend: Yes
For my first all- inclusive experience, it was fantastic!!! I can't wait to return!!!
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from New York, Ny
Verified Traveler
Submitted on 08-25-2016
Would Return or Recommend: No
Booked the hotel for a family vacation as a party of 10 to celebrate my mother's 80th birthday. Facilities were beautiful, the staff were very nice. Spent time at the beach, restaurants, pools. However our vacation was marred by an incident at the children's play center inside the hotel. My brother in law brought his 5 year old grandson to play and while there, overheard some music playing over the loudspeakers inside the play center that contained offensive, racist lyrics. But it wasn't unti... Read more
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from Brooklyn, Ny
Verified Traveler
Submitted on 08-22-2016
Would Return or Recommend: Yes
The trip to Paradisus Cancun was amazing. The service was fantastic from the Airport to the Hotel. There was actives for everyone. There were more food and drink then anyone person can consume. We will be going back. Everyone should make the trip and stay at the Paradisus.
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from Chicago, Illinois
Verified Traveler
Submitted on 08-18-2016
Would Return or Recommend: Yes
Excellent service! Enjoyed my stay but I would suggest you have a DJ that would change up on the music played. At check in we were suppose to get an upgrade which was included in our package, but was told we would have to pay the difference. Was given a room with a view that was blocked by a tree, however, after I said that room was unacceptable, we were upgraded for free to the room with a view we wanted when we first checked in. Overall we had an excellent time and would recommend this resort... Read more
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from Stratford, Ct
Verified Traveler
Submitted on 08-18-2016
Would Return or Recommend: No
This was my 2nd vacation to the Paradisus Resort in Cancun. The first time I went with my husband and we had a lovely time because we just wanted to hang out by the pool and do nothing. This time I went with my daughter and a friend and we were looking forward to resting but also having fun. This exterior part of resort is really big and it's beautiful. The rooms were nice, but can use some better care. They have good equipment but it's all crammed in a very small area. People are more health co... Read more
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from Canal Winchester, Ohio
Verified Traveler
Submitted on 08-17-2016
Would Return or Recommend: Yes
First let me say that this was a great place to stay and I really enjoyed my trip at this resort. There are a lot of positives, but since a lot of people look at reviews to see the negatives, I'll start with those. The rooms are nice, but the ceiling did have some spots where it looked like it had a little mildew starting from condensation. This could be because when you open your door to the balcony the ac shuts off and it's quite humid if you leave your door open. Those were really my only neg... Read more
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from Las Vegas, Nv
Verified Traveler
Submitted on 08-16-2016
Would Return or Recommend: Yes
This resort is absolutely beautiful throughout! Every area is meticulously maintained. Every staff member I encountered was friendly. The food was pretty good- not everything was amazing but overall it was good. I thought Enso was the best restaurant we visited and enjoyed the variety of the buffet for breakfast. The only improvement I could think of is more entertainment and/or lively music, especially at the pool area. The nightly show was entertaining, but after it was over everything ... Read more
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