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One Cancun Centro

Cancun, Quintana Roo, Mexico (CUN)

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Based on 383 reviews
One Cancun Centro
Room & Rates

Superior Room, 1 Queen Bed

1 Queen Bed
Entertainment - Free WiFi, 22-inch LCD TV with cable channels
Food & Drink - 24-hour room service and free bottled water
Bathroom - Private bathroom, free toiletries, and a shower
Practical - Desk and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Superior Room, 2 Double Beds

2 Full Beds
Entertainment - Free WiFi, 22-inch LCD TV with cable channels
Food & Drink - 24-hour room service and free bottled water
Bathroom - Private bathroom, free toiletries, and a shower
Practical - Desk and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

1 Queen Bed
205-sq-foot (19-sq-meter) room with city views

Entertainment - Free WiFi, 22-inch LCD TV with cable channels
Food & Drink - 24-hour room service and free bottled water
Bathroom - Private bathroom, free toiletries, and a shower
Practical - Desk and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

2 Full Beds
205-sq-foot (19-sq-meter) room with city views

Entertainment - Free WiFi, 22-inch LCD TV with cable channels
Food & Drink - 24-hour room service and free bottled water
Bathroom - Private bathroom, free toiletries, and a shower
Practical - Desk and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

2 Twin Beds
205-sq-foot (19-sq-meter) room with city views

Entertainment - Free WiFi, 22-inch LCD TV with cable channels
Food & Drink - 24-hour room service and free bottled water
Bathroom - Private bathroom, free toiletries, and a shower
Practical - Desk and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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One Cancun Centro
Av. Tulum esq. Banco Chinchorro, 1-01 Manzana 2 Supermanzana 13, Cancun, Mexico 77504

Rooms
Make yourself at home in one of the 60 air-conditioned rooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as desks and complimentary bottled water.

Amenities
Enjoy the recreation opportunities such as an outdoor pool or make use of other amenities including complimentary wireless Internet access.

Dining
Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's 24-hour room service.

Business, Other Amenities
Featured amenities include a computer station, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

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Know Before You Go

  • Up to 3 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Free Breakfast
  • Laundry Services/Laundry Facility
  • Multilingual Staff
  • Outdoor Pool
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 383 reviews
from Memphis, Tennessee
Submitted on 07-05-2016
We just returned home from a stay at this hotel. Very clean and friendly staff. Helpful in every way. Lovely lady named Angela was so gracious and helpful. Thoroughly enjoyed. Only a 10 minute ride to Las Amerias mall and several nice restaurants.
from Dubai, United Arab Emirates
Submitted on 15-05-2016
This is a brand new hotel, great room, and clean. However the location is bad it's located on a highway. You need a taxi pretty much to get to other places like zona hotelera and the beach. The breakfast was appalling, dunno why the reviews said it was great. Housekeepers came to clean my room, despite having a do not disturb sign hanging outside the door. Wifi speed was decent, and the staff was friendly and attentive I can give you that. Other than that I will not recommend nor stay in this ho... Read more
from Berrien Springs, United States
Submitted on 15-05-2016
I was impressed with the breakfast served at One Hotel in Cancun. The room was spartan but adequate, bed was good, free internet access was rapid. A good stay. I was at this hotel 3 nights while my wife was in the hospital nearby. It was good to have a hotel that had reasonable quality at a stressful time.
from
Submitted on 18-05-2016
We had a change of plans and needed a quick cheaper hotel in Cancun. It was $70 per nite hotel.com....neat clean modern bathrooms nice shower, tiles, smaller room but great value. It is a bit out of or off the main areas but we hopped a bus, 10 pesos and went to hotel row and got around easy. They have a nice breakfast great staff. Very impressed considering. It is 15 min from airport. Oh yes, they also have a great. Pool area and towels available at the desk. You cant go wrong he... Read more
from Kelowna, Canada
Submitted on 20-05-2016
We were on our way home from Cozumel and needed a place to stay for an early flight the next morning. We were arriving late and leaving early and just needed a clean place to stay. This place was PERFECT!!! The front desk staff were courteous, kind and spoke excellent English. The rooms were small but clean. Nothing fancy. Just a clean bed with all the amenities at a low rate. I will advise this one thing,...if you are calling a cab to get to the airport the next day, give yourself time to ne... Read more
from
Submitted on 09-06-2016
We used the Hotel One as a stop over location for a tour to Chichinitza. It's a great hotel with comfortable beds, hot free breakfast, and is very clean throughout. Staff was helpful calling in taxis and also recommended tour companys. Its close to the center of Cancun and with good surrounding restaurants. Lastly, this hotel won't break your wallet!!
from New York City, New York
Submitted on 27-06-2016
I stayed with a friend here as we were planning to get out of town for the weekend, so a hotel by the beach wasn't our requirement. In terms of value, I would give this hotel 4 stars - the rooms were furnished with everything you need for an overnight stay plus it comes with breakfast and there is a pool outside. Cleanliness, however, could be improved. The first room we got was appalling - it was 408 and there were urine stains on the sheets and hair all over both beds. The toilet still had pee... Read more
from UK
Submitted on 27-06-2016
Basic room and a tad small for two doubles but clean, conveniently located and great value for three adults. Staff friendly and helpful - free Wi-Fi and breakfast included. Best for short stays but perfect for our overnight stop over before flying home. Convenient for Cancun shopping, restaurants and the airport!
from Perth, Australia
Submitted on 06-08-2016
Good: 1. A clean simple guestroom. It's also spacious. 2. A great city view from a guestroom 3. Overall cleanness! Bad: 1. Kinda far away from downtown.. 2. Wish they had ATM machine (but you can find one at a hospital, which is next to the hotel) 3. Grudging receptionists
from
Submitted on 07-08-2016
For a very reasonable price, this hotel, though plain, was modern, clean and comfortable with good quality furnishings and plumbing. The staff was helpful and courteous and coffee, tea and water were available throughout the day. The breakfast buffet was enjoyable with tortillas with fixings, eggs and fresh fruit - unexpected in a continental breakfast. Finally, the hotel was conveniently located close to the airport and within walking distance to the Mall of America. As an unexpected bonus, it ... Read more
from
Submitted on 18-08-2016
I was hoping to find a clean, neat room, not something great because of the price, yet worthy of the high rating in tripadvisor. Good mattress, awful pillows, phone had something dark red smudged all over where you would put your ear, and air conditioning was constantly working, yet not actually blowing cold air all the time. Service was good during check in and stay, yet at check out when I mentioned the issues above, all I got was: please tell us that in your follow up quality survey. No matte... Read more
from Limassol, Cyprus
Submitted on 22-08-2016
I found some negative comments about this hotel disturbing. I booked it not only because the price was great, but it also has a good rating in Tripadvisor and thanksfully its a great hotel. The staff is attentive and polite. Maybe some of the staff cant speak any English, but they will still find the way to help. The whole place and rooms are clean, and even though they didnt replace the soap and shampoo regulary, i didnt really mind. Breakfast is not very rich, but its enough and theres a pool ... Read more
from Austin, Texas
Submitted on 04-09-2016
We stayed here for one night to be close to the airport for our flight out. It's a little ways off from anything to do as far as food or entertainment but for our purpose, it served us well. The hotel was new and clean. The rooms however took forever to cool. We rented two of them and both rooms had the same problem.
from Moreno Valley, California, United States
Submitted on 12-09-2016
This was a quick stop over hotel before heading south to Playa del Carmen and Tulum. The check in was quick and easy. The room was clean and the bed was comfortable. The price was very low and the service definitely exceeded it. Good wifi through the hotel. The breakfast that was included with similar to American hotels in the selection and quality. It was definitely more than the price tag suggested. It is not near the beach or anything for tourist. It worked great as a place to stay since we g... Read more
from
Submitted on 29-08-2016
Staff is courteous and accommodating. Facilities are clean and well maintained. Perfect for overnight and short term stay. Complimentary breakfast is tasty. Its all you can eat. The rooms are cleaned daily and the building is well secured.
from Guaynabo, Puerto Rico
Submitted on 01-10-2016
Centrally located, great service, free breakfast, self parking and Wi-Fi. It has everything you need for a vacation. Since it is located at the Centro, you'll be close to all main attractions in Cancún. Great value and cozy rooms. Only downside is the size of the rooms and the awkward layout and place of the hangers/closet. Other than that, highly recommended.
from
Submitted on 06-10-2016
what you can expect from this chain of hotels. nothing new . recommended if your on a busget ac is great pool inst to nice but who uses the pool anyways. close to shopping mall 5 min drive. 20 min drive from airport . breakfast isnt that good . its fair
from Cancun, Mexico
Submitted on 08-11-2016
Nice rice decoration on the bed, nice view to the street and hotel zone, clean pool, AC, cable tv, and a really comfortable bed, nice bathroom, all what you need, the breakfast is good enough but not much variety of meals, and I didn't realize the little ketchup and mustard were already expired and I ate 'em, the people at the front desk just said "sorry we will report it", they were really nice btw, but at the check out time, it took more than 30minutes 'cause they could not find the right bank... Read more
from
Submitted on 08-11-2016
Clean and updated rooms with stone showers. They are a little small. Very close to the airport and about 1 km to the Dubai casino. Non smoking, small lounge where the sell snacks and drinks. Includes free breakfast (European typye).
from Merida, Mexico
Submitted on 11-11-2016
I have stayed here many times. I believe for the price you pay, it is well worth it. I go with my wife and 2 young kids every time we need to overnight in Cancun. There are some cheaper places, but not as clean and well run and as well located. Just down the road is the Ibis, but you can't get a room for 4 people, just 3. I usually pay abou $1200 pesos or so, so about $60 us. I has a breaky included. It has a pool. I have always had good service.
from Oslo, Norway
Submitted on 22-11-2016
We stayed here for 3 nights, and had originally planned on going on various trips and just having this as a base, but our plans changed and we just stayed around the hotel for the entire stay. Nothing too exciting, but clean, quiet, a nice pool area with sunbeds, and good breakfast each morning. Not in the most exciting neighborhood, but a few very good restaurants nearby and a large road with plenty of taxis right next to the hotel. Perfectly okay hotel, and good value for the price!
from Here
Submitted on 23-11-2016
Room was clean, shower had a good pressure, pool was okay, friendly staff tried to Help us with the rental car Company, breakfast was nice too, mexican style. the Location is not so good, you Need a taxi from the bus Station, but i still would rate 5 Stars
from
Submitted on 24-11-2016
The One in Cancun is only 20min with the car away from the airport. The rooms are small but nice. As it's not directly in the touristic area you don't have many noises. It's a good place for a short stay in Cancun.
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