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Ocean Villa All Inclusive by Omni Cancun

Cancun, Quintana Roo, Mexico (CUN)

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Based on 5457 reviews
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Room & Rates

Standard Studio, 1 Double Bed

1 double bed
538-sq-foot (50-sq-meter) room, furnished balcony/patio with ocean views

Layout - 3 bedrooms, living room, and dining area
Relax - Private spa tub
Entertainment - Free WiFi and wired Internet access, flat-screen TV, DVD player
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, free toiletries, and a shower
Practical - Iron/ironing board and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Villa, 3 Bedrooms, Kitchen, Oceanfront

Villa, 3 Bedrooms, Kitchen, Oceanfront

2 king and 1 double bed
717-sq-foot (67-sq-meter) room, furnished balcony/patio with ocean and garden views

Layout - 3 bedrooms, living room, and dining area
Relax - Private spa tub
Entertainment - Free WiFi and wired Internet access, flat-screen TV, DVD player
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, free toiletries, and a shower
Practical - Iron/ironing board and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Villa 3 bedrooms

Deluxe Villa 3 bedrooms

2 king and 1 double bed
2000-sq-foot (186-sq-meter) room, furnished balcony/patio with ocean and garden views

Layout - 3 bedrooms, living room, and dining area
Relax - Private spa tub
Entertainment - Free WiFi and wired Internet access, flat-screen TV, DVD player
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, free toiletries, and a shower
Practical - Iron/ironing board and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Premier Villa 3 bedrooms

Premier Villa 3 bedrooms

2 king and 1 double bed
2000-sq-foot (186-sq-meter) room, furnished balcony/patio with ocean and garden views

Layout - 3 bedrooms, living room, and dining area
Relax - Private spa tub
Entertainment - Free WiFi and wired Internet access, flat-screen TV, DVD player
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, free toiletries, and a shower
Practical - Iron/ironing board and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Ocean Villa All Inclusive by Omni Cancun
Boulevard Kukulcan KM 16.5 L-48 MZA.53, Cancun, Mexico 77500
AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Babysitting
  • Beauty Shop/Salon
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Fitness Facility
  • Free Breakfast
  • Jacuzzi/Hot Tub
  • Kiddie Pool
  • Kids Club
  • Poolside Bar
  • Porter / Bellhop
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 5457 reviews
from Tinton Falls, New Jersey
Submitted on 07-06-2016
Just got back from the Omni Cancun Resort, four women (all in our 50's) celebrating a big birthday. The people who worked at the Omni were fantastic, I'd like to recognize Antonio, our bartender and Juan Carlos, our waiter in the Italian Restaurant, they were so friendly and tended to our every need. There were all age groups at the Omni, which I really liked, everyone seemed to enjoy themselves. The place was very clean. The food in all of the restaurants was great, I tried sushi for the fi... Read more
from Istanbul, Turkey
Submitted on 09-06-2016
I had to come to the hotel due to a flight cancellation, and the staff was extremely supportive. Particularly Samantha at guest relations was very helpful, assisting me in finding a new flight. I would like to thank the kind staff of the hotel.
from Oakland, Maryland, United States
Submitted on 10-06-2016
We booked this place to get away for a few days. never been to Cancun so not sure what to expect. Hotel is spotless, staff very pleasant. Rooms clean and comfortable. Pools clean, lots of seating although the chaises under the shade go quickly in the morning. Food was the only disappointment. It was just OK. Sushi and taco bar by the pool were pretty good as was the Asian fusion restaurant. Breakfast buffet was decent as well. The buffet for lunch and dinner was unremarkable. Waiters waling arou... Read more
from Florida
Submitted on 10-06-2016
The Omni is a beautiful property with very nice amenities. The staff is very attentive and the food is well prepared and presented. The restaurant types are Italian, Asian, Mexican and an all purpose buffet. There are also smaller places for lunch with sushi, tacos, and a grill. Check with the concierge for reservations for dinner when you arrive as not all are open every night. The Asian place recently stopped the extra fee they had been charging to dine there. We though each was very nice. The... Read more
from Boston, United States
Submitted on 10-06-2016
Our room's Wi-Fi can not connect, and we talked to front desk employee twice but nobody came to fix it. Sometimes we want to rest in the room but we can not use wifi, we must come to lobby or outside to use it. And some employee can not understand our means, so they just guess and give us wrong things. It make our so crazy and inconvenience.
from McKinney, Texas
Submitted on 03-07-2016
The staff at the Omni were very friendly and helpful. They treated us like we were the most important people there. Our room was great with an amazing view of the ocean. The buffet and restaurants were great. Always offering us a wide variety of foods. The variety of the drinks (alcoholic and non alcoholic) was great. Mr. Ramirez at the front desk was always helpful whenever we had any questions. We rented a cabana for the day and Beatrice was amazing. She was so very sweet and attentive. We c... Read more
from
Submitted on 03-07-2016
We had amazing 9 days in Omni Cancun. Friendly staff, excellent service, clean and beautiful room, good food, everything was great. We visited 3 a la carte restaurants; La Pina, La Vista and Da Vinci, and we enjoyed them all. There are also a lovely sushi bar, a grill and Viva Mexico restaurant near the swimming pool. Layout of the resort facilities towards the beach is very pleasant. Even resident iguanas were nice. We enjoyed the morning stroll on the beautiful beach. The gym was very good too... Read more
from Fort Worth, Texas
Submitted on 04-07-2016
3rd year in a row to stay at the Omni. Beautiful, clean hotel with amazing views. Best part is the service. Arturo at the poolside restaurant is phenomenal. A great guy. Consuela at Viva Mexico, formerly from the beach is oustanding as well. Many, many others were fantastic. I know it is a "family resort" but I wish they would keep the kids away from swim-up bar. Would also like to see more activities in the lobby bar. If you have a chance, definitely stay at this place.
from
Submitted on 06-07-2016
The Omni Cancun completely exceeded my expectations. The hotel was cleanly and had a lot of activities to do and restaurants to choose from. I was thoroughly impressed that the bartenders knew how to make virtually any drink you could think of! I would say one of the highlights of my trip were two employees of La Paloma; Octavio Martinez and Rene Medrano... They both went above and beyond for my fiancé and I. We went to Cancun for my birthday and they truly made my birthday dinner the best I ha... Read more
from Spring Valley
Submitted on 07-07-2016
clean, friendly staff. food are decent with a lot of choices. great for kids and couples. 2 swim up bars. just beware with the timeshare people. the asian restaurant was our favorite. they have a sushi bar for lunch. a lot of swimming pools for everyone to enjoy.
from Boise, Idaho
Submitted on 07-07-2016
Could a brand new, glitzier hotel have spoiled us more? Perhaps. But from the moment we got out of our shuttle upon arrival at the Omni until we got back on the shuttle again 10 days later absolutely every employee at the Omni worked their tails off to ensure that guests are taken care of. We had an amazing ocean view room. Maria, our housekeeper spoke about as much English as we spoke Spanish but her smile communicated volumes and she kept our room spotless. Nicolas at the hotel main door w... Read more
from Healdsburg, United States
Submitted on 07-07-2016
The Omni proved to be an amazing place to stay for our family! The food, the service, the beautiful hotel and pools were amazing. The Omni also had a gorgeous beach that we all enjoyed. The staff were beyond helpful and friendly. I would go back again!
from Allen, United States
Submitted on 13-07-2016
Hotel needs to be updated. Food and drinks were great and staff was very friendly. Jacuzzi and outside bars close at 6 which I felt was too early. We could hear lots of noise in our room from either the hallway, neighbors next door, or the show going on outside. We stayed at the beach the entire trip because from the main adult pools you could not get a good view of the ocean.
from Proctorville, Ohio
Submitted on 18-07-2016
My fiancé and I went for a week last week. I must say even though the hotel was a little outdated the service is the best service I have ever experienced in all my world travels. They wait staff is superb. This is an all inclusive resort so tipping is not a must. However we couldn't resist tipping because the service was that great. Sometimes if we were in the pool and they waited on us, we would not tip. We would see those same people the next day and they were just as friendly. We would alway... Read more
from Brawley, United States
Submitted on 19-07-2016
We went to Omni Resort for our 20th Anniversary, and we loved it. Excellent service with great food and drinks, down to earth, friendly, well educated, extremely hard working people that will help you enjoy your stay. Highly recommend this Resort!!!!
from grundy center
Submitted on 25-07-2016
Our vacation at the Omni Cancun Resort and Villas was once again "Exceptional and Exciting"! The service, activities, food and beverages are outstanding. The Omni is a gorgeous resort with a hard working, friendly and honest staff....on every level, in every job. The evening entertainment continues to offer great shows, my favorite is the Michael Jackson Show. The entertainment team is lead by Marco Aréizaga and Arturo Diaz, who both put the guests first and make everyone feel important. I woul... Read more
from Washington DC, District of Columbia
Submitted on 02-08-2016
We liked the property. The rooms are a bit dated, but overall very clean and nice. The staff was great, friendly and always helpful. The food was good, but after a couple of days feels repetitive (especially for breakfast). Drinks were great, but I did not feel they had much alcohol. Pools were nice and clean. Beach area very pretty and kept very clean. They have chairs, loungers, cabanas for rent, beach bar, and more. Pool towels are available from 6 am to 10 pm and you can trade as ... Read more
from Waco, Texas
Submitted on 02-08-2016
I booked this hotel with Bookit. I have given Bookit two chances. They will not get a third. We were told we would get an upgraded suite room. It was on our paperwork. The hotel would not honor it and Bookit did nothing. Our a/c never worked and we could not get it fixed. The staff was rude, rude and rude. It was all inclusive and the food was slim pickings and bad. I have been to Cancun a few times and this hotel was a nightmare. The only good thing I can say is the waiters were very nice. They... Read more
from
Submitted on 02-08-2016
My son had his wedding along with the reception on the Beach and was very well coordinated. The staff was awesome!!! The beach was very clean and staff made sure there was no party crashers since this was on the beach. The tables and chairs along with the dance floor was beautiful. The was the first beach wedding we have ever attended and look forward for to our next visit here in Cancun.
from Chicago, Illinois
Submitted on 08-08-2016
This is our first trip to Cancun and we picked a awesome hotel, staff was very nice and friendly, room was nice and we were luckily upgraded to a ocean view room, even better for us. Food was delicious, beach was nice, we really have a great experience at the Omni Hotel
from Pittsburgh, Pennsylvania
Submitted on 08-08-2016
I would definitely recommend this hotel to others. The entertainment was the best part. Abi was great and kept my family and I entertained and laughing the whole time.The food was very good as well. I loved the variety the hotel provided. However, it took most of the bartenders a while to come over to us. It was almost like they were trying to ignore us. Other than that, the service was great. All the waiters and waitresses were fantastic and on point. I would definitely go back to Omni Cancun R... Read more
from Chicago, Illinois
Submitted on 08-08-2016
Omni is such a gem in between all the big hotels surrounded by it. All the staff so friendly and helpful, great place to be at, food was good view was great, beach was awesome, kids loved the pools... many people complain about WI-FI, in my book is ok because I am on vacation, I don't need to check my phone
from Ft Worth, United States
Submitted on 09-08-2016
Wonderful hotel! Raul at the front desk was wonderful! Made us feel very welcome and was very friendly. Also, Rene at La Paloma was awesome! Very nice and wonderful service! We rented a Cabana and Salvador took care of us. He was the best! We will be back soon!
from
Submitted on 11-08-2016
We totally enjoyed the Omni hotel. The food and drinks are great!! The staff is great!!! The hotel and grounds are kept very clean and tidy. We got to participate in releasing baby turtles into the ocean which is an awesome program they have to help more babies turtles survive. Can't ask for much more. The only compliant is that the walls and doors seem to be so thin you can hear everything. I'm a pretty picky person and I really enjoyed this hotel. I will return again.
from Grand Blanc, Michigan
Submitted on 11-08-2016
Excellent overall resort makes you want to return year after year. Carlos, Roberto, Adam, Gilberto, Leonardo, Aurturo, and Elesa are just some of the many reasons we have returned for seven years in a row.
from Las Vegas, Nevada
Submitted on 12-08-2016
I only have one complaint and I will list it right up front. The Italian restaurant DaVinci was the WORST! The food was okay for an all inclusive however, the service was horrible! When we arrived we were seated given a glass of wine and bread to start our romantic dinner. We like olive oil and balsamic vinegar with our bread and before I would mix some up at our table the waiter snatched it from our table and gave it to the large group next to us. Note that there were plenty of empty tables... Read more
from Grapevine, United States
Submitted on 12-08-2016
The Omni all inclusive is a good choice. The only downfall was the lack of evening entertainment for adults, dinner restaurants and lumpy bed mattresses. The service was very good and the staff was friendly. The breakfast buffet was wonderful.
from Port Orange Florida
Submitted on 14-08-2016
Wow, where do I start? This place is absolutely wonderful. The resort is beautiful, well maintained and landscaped , clean and easy to navigate, but without a doubt it is the hotel staff that will bring you back again! Raul at reception is great ,the front door staff and concierge are friendly too! My family and I have travelled to a lot of all-inclusive resorts in Mexico,Jamaica and the Dominican Republic but the Omni really has something special and it's the employees, they act like there is n... Read more
from
Submitted on 14-08-2016
My husband and I just had an amazing week at the Omni! I would recommend this Hotel to anyone who is looking for a fabulous all inclusive hotel! Francisco Rodriquez at the Lobby bar treated us so well! Alejandro at the KuKu's was so nice and provided amazing service! The Sushi bar was my favorite place to have a roll or two of top quality sushi?? The Pina Colada also provided us with fabulous service the view was amazing! If you go ask to be seated in Victors section he was great! Thanks for a... Read more
from Charlotte, North Carolina
Submitted on 14-08-2016
Just returned from a 5 day trip to the Omni and would highly recommend it! We traveled with 3 teenage girls and everyone had a great time! They have a lot of fun activities to get everyone of all ages involved. Every member of the staff was upbeat and so accommodating! We especially liked Abe on the Entertainment crew! I also highly recommend checking out their nightly shows - the Mr. and Mrs. Omni show was hysterical! All restaurants and bars were great! It was our first trip to Cancun a... Read more
from Miami Beach, Florida
Submitted on 16-09-2016
This was my 4th hotel in 4 weeks in Cancun, so I was well aware of what was good & bad about Cancun. Well, Omni is as good as it gets. From my early check in - alone - my partner arrived later in the day, to the service and attention to your every need. The dining choices at this all inclusive resort were above average. Sushi bar by the pool, fine dining with the sand between your toes or maybe a live show in the theatre or by the pool. I loved everything about this property and as I write ... Read more
from Cancun, Mexico
Submitted on 17-09-2016
It is not mentioned on the Omni web site, but there is major construction going on at this hotel. Mutiple floors with hammering and construction noise happening all day until 6:30PM. The hotel is beautiful, the food is excellent and the service is great. I would not have booked during construction time. If you have a room with a pas thru door to another room, expect to hear moderate level conversations and snoring from next door neighbor's rooms.
from Atlanta, Georgia
Submitted on 24-09-2016
We love our 7 days vacation there. It was l inclusive vacation in Mexico. Before going we have read a lot of reviews and of course everyone's opinion was different. We loved it and will definitely come back. The location is very good, beach is clean and very close, in 3-5 min walking distance, food was amazing. I really mean it. There are several restaurants you can go for lunch and make reservation for dinner, But for us was more than enough the buffet, which was almost always open. They have... Read more
from Roseville, United States
Submitted on 28-09-2016
The staff was excellent the entire stay. The problem we saw was the hotel was under renovation and were not informed until we arrived. Second, one of the limited restaurants closed for renovation the second day we were there. Third, our television in the room never worked even after staff tried to fix it. We have stayed at better locations in Cancun.
from
Submitted on 09-10-2016
Stayed here 14 going on 15 times.. Omni is by far number one! Never had a bad time! Great food & SERVICE is off the chain! I have way to many fond memories to type them all.. Keep up the good work & I'll see you soon.. I need a watermelon martini !
from
Submitted on 10-10-2016
We have just returned from a 9 night stay at this wonderful hotel. On arrival we were greeted by a very nice man, 'Carlos' who showed us to our room which was lovely with a Lagoon view & re furbished bathroom. It was nice to have air conditioning that worked very well, considering the outside temperature. On looking around the hotel we were not disappointed with the facilities. The hotel has many beautiful pools and seating areas to relax. The beach view was just Paradise with its turquoise ... Read more
from
Submitted on 10-10-2016
We had a large group, and the service was incredible. The staff were always willing to help us with whatever we needed. Thank you Jorge Mercado from Pina Grill. He was one of our favorite waiters. We enjoyed all the hospitality we received. Thank you for helping us make this a very memorable vacation. Love, The Adult Spring Breakers ?
from Vancouver, Canada
Submitted on 10-10-2016
I have to said the best part was the service since we get at the reception Josue the receptionist was so nice and so helpful omg that was the first impression of many good memories, Aldo the waitress was amazing he was so nice we feel so good amazing so in love of the service Jose and Jorge was so friendly anything we ask they was just so fast and so nice , so many name to say Arturo other waitress Sergio the maintaining people always so nice love it the hotel beautiful but more beautiful are hi... Read more
from Austin, Texas
Submitted on 11-10-2016
My Wife and I visited Oct. 7, 2016 - Oct. 11th, 2016. Overall the stay was pleasant. Let me start with the good: SERVICE- 5 stars From the moment we arrived our bags were unloaded from our personal rental car and we were offered a room that was immediately available, that was actually an upgrade. This is not to be expected as we visited during off season and these things are always subject to availability and front desk staff. Throughout our stay service requests were fulfilled very promptly... Read more
from Richmond, Virginia, United States
Submitted on 12-10-2016
Had a wonderful time. Friendly staff, friendly guests. Nice variety of newlyweds and middle aged couples. Plenty of restaurants. A couple were closed due to renovation but we did not suffer a bit. Portions of the hotel are also under construction, but that too posed no problems. Afternoon Pool area activities were fun. Definitely will be back. Hotel is clean, beach is beautiful!
from Queretaro, Mexico
Submitted on 17-10-2016
They make you feel welcome during all your stay. Excellent environment, charming staff, and it's all inclusive!! Lots of food and drink options. Rooms are comfortable and neat. Only need to be more wheelchair friendly.
from New York City, New York
Submitted on 17-10-2016
This Hotel claimed it is a 5star, when clearly its a 3 star.... hotel was underconstruction no one mentioned that.. As soon as you walked in the lobby you got hit by a moldy smell....Food was horrible first night. But was ok for the rest of the days.It was advertised as having queen beds turned out to be full beds... they need a lot of upgrades for claiming to be a 5star....service was excellent.. I will not stay at this hotel again..
from Las Vegas, Nevada
Submitted on 17-10-2016
This was a last minute trip since our original plans were cancelled due to Hurricane Matthew. This was the absolute noisiest hotel I have ever stayed in. We never got a decent night's sleep due to noisy guests, doors slamming, and furniture moving in neighboring rooms. The staff was wonderful, the beaches beautiful, and the pools were fun. This hotel was under construction at the time so we didn't get the full experience. The main bar was closed, the beach restaurant was closed, and many of... Read more
from Dallas, Texas
Submitted on 23-10-2016
The Good -- A very nice set of pools kept spotlessly clean that cater to both adults and children; a huge selection of delicious food with the all-inclusive package, especially the desserts!; very friendly and helpful staff throughout resort; very good entertainment provided - during our short stay we saw a Michael Jackson Tribute show and a Latin Dancer show and a Spanish instrumental band, all with very talented performers; the room was large and clean but furnishings are old; comfortable beds... Read more
from
Submitted on 24-10-2016
We stayed 5 days/4nights at this beautiful location. Overall the service was FANTASTIC, especially by the pools (Thank you Arturo!). The beach is easy to access and well kept. Our room was well maintained and well stocked every day. There are two reasons I am not giving 5 stars. First, the time share push is a bit much. After saying we were not interested, they kept calling the room and meeting us at the elevators. Second, there were several times we had no hot water in the room. Possibly due t... Read more
from Salt Lake City, Utah
Submitted on 30-10-2016
Awesome how easy it is to get to this resort from the US. We were greeted by extremely friendly staff that continued to the second we left on the van back to the airport. Looking back I can not find anything to complain about this week in paradise. The food theme varied every night of the week and was always something that made my taste buds happy. The beach is amazing and right there - can't ask for much more than that. The few times we were hanging out in the room was very relaxing as it ... Read more
from Toronto, Canada
Submitted on 04-11-2016
I went with a close friend and our entire stay was phenomenal. We had some check-in hiccups (1 hr-ish delay) but that wasn't too bad as we simply explored the resort. Our rooms had the lagoon view and it was amazing! Room service staff made sure our mini fridge remained filled with water and other beverages. Room was always cleaned when we returned at the end of the day, though one of my decorative pillows had a weird stench. Everything else was in top shape. The resort had quite a number of d... Read more
from West Palm Beach, Florida
Submitted on 07-11-2016
I just booked this hotel on bookingvip. An almost unbelievable deal. They charged my card and today I went to reserve a room and was told that I needed to be married to the person I was going with. They charged my card and held my money. This is a timeshare scam!
from Ashburn, Virginia
Submitted on 12-11-2016
I recently traveled to Cancun with family through Costco travel. It was a 5 days and 4 nights trip from Nov 3, 2016 to Nov 7, 2016.The first 3 days were good. The 4th day I went to the lobby to get some information about a place to go on boat ride and snorkeling. They told me there is a agent to get tickets for the activity and introduced Danny to me and my husband. Our nightmare started there. He started to talk about Omni cancun vacation club and lured us into their club building. There Danny,... Read more
from Raleigh, North Carolina
Submitted on 12-11-2016
Great vacation! Everyone was so accommodating and educated us on what to do and when to do it. Never had to wait for a waiter to come by and ask us if we needed anything when sitting at the pool. Rooms and food were great!
from Temple, Texas
Submitted on 13-11-2016
The hotel is beautiful, outside of the ongoing construction when we went. Resteraunts were closed, new paint smell with paint thinner was horrible. Individuals going to this hotel in the future will be extremely pleased as the pictures of the completed construction is very beautiful. Food was good, service great, just didn't get to enjoy all that was available prior to the construction. Wait awhile till early this next year to be rewarded with what all Omni has to offer.
from
Submitted on 15-11-2016
We stayed for 5 days, and we were blown away by the resort. There was construction happening but that did not affect our stay at all. The service was amazing, from the time we stepped foot in the lobby to check in, to the time we checked out. Each employee seemed to be genuinely happy to assist every customer. Highly recommended place to stay.
from New York City, New York
Submitted on 20-11-2016
We visited Omni in November 2016, for the second time. It is a wonderful place to come and have a peaceful vacation. Service is great, starting with severs from Pina Colada - Adam (the best), Leonardo, Adolfo and the rest of the crew. We had dinners at Da Vinci, Italian restaurant where the service was excellent as well (staring with restaurant manager and host to Juan Carlos and the rest of the servers). The gentleman at the concierge is very helpful, he even helped me with ordering flowers fro... Read more
from Fairfax, Virginia
Submitted on 24-11-2016
My partner and I were so excited to come to this resort. We stayed for 5 days. Pros -Ladies by the beach are always quick to refill drinks; I never had to have an empty cup -Da Vinci/La Vista food was great! Loved the Pad Thai, Lobster, Shrimp dishes, and Pasta dishes -Michael Jackson show was entertaining....definitely try to see it if you're there - Room was cleaned properly. - Waiters at the restaurants were all friendly, professional and served us right away Cons -Time Share guy. Does he R... Read more
from Boise, Idaho
Submitted on 25-11-2016
All-inclusive with an excellent room but would have preferred one king bed. Housekeeping was superb but the mattresses & pillows poor. Amazing view of the pools & beach from room. Restaurants were okay but I'm not a fan of the reservation system used at the Da Vinci (Italian) and La Vista (Asian) restaurants. The La Paloma is their buffet restaurant and they were awesome. For a quick snack try Viva Mexico where we found the friendliest staff. Hotel activities are clearly communicated to the ... Read more
from
Submitted on 25-11-2016
My husband and I were vacationing in mexico a couple of weeks ago. He lost his cell phone at isla mujeres. We back tracked and could not find it And assumed that it was gone for good..later that evening we got a text from the phone. A woman that lived several hours away had found the phone on the Island that day. Unfortunately our flight was due out in the morning and we were not able to retrieve the phone before we left mexico. An amazing lady named Samantha that worked at the concierge desk m... Read more
from
Submitted on 26-11-2016
My boyfriend and I went to celebrate his birthday as well as our first trip together and boy was it unforgettable. Breathtaking views and even better service from Lizbeth Abbie and Aldo!! Will be back next year xoxo
from
Submitted on 29-11-2016
Decent food and facility for the package price through Costco. Horrible WiFi (especially inside the rooms). Most of staffs are helpful and friendly except one young dude at the front desk who would need some serious training on customer service.
from Harrison Twp
Submitted on 30-11-2016
Our all inclusive "package" included a 90-120 min presentation on purchasing a membership in their travel agency and actually took 3 hours before the final no mas... BUT, the property, beach, and restaurants were awesome!! Too many pools to count and a number of swim up bars. The employees of the Omni were awesome! Another downside was that it was under construction that will end in a few days that we were unaware of until check in. If you want to unplug and relax for a few days, this is t... Read more
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