BookIt.com® User Return/Recommend Rate:
Based upon 17 User Reviews
94% would return or recommend
6% would not return or recommend
Overall BookIt.com® User Rating: 
Based upon 17 User Reviews
A Recent Traveler from jacksonville, florida had this to say:
"This hotel is THE BEST EVER. I loved it! I went with my family. My big brother my mom and my dad. It`s the best for kids ! I really enjoyed karaoke night! The only thing that was a little bad was the rooms. But its okay because your not really in the room the whole day! I got the best tan. I LOVED it here also the staff was really great. I would love to go back to this wonderful hotel. Oh and did I mention they had aerobics! And 7 restaurants! The food was GREAT don`t miss out on the restaurants!. I went April 10 -2009 - April 17 -2009. My parents couldn`t pull me away from the hotel! As soon as I left I started crying. My point is you should really go! AND BRING YOUR KIDS!"
Posted: Fri, Jan 01, 2010
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- Would Return or Recommend:Yes
Rexanna from Newark, OH had this to say:
"We stayed in April 2009 and it was our first trip to Cancun. There were a few small snags at check-in, but everyone was very helpful and attentive to our problem. The staff went out of their way to solve the little irritations; one staff member pulled change from his pocket and helped us make a call from a pay phone when cells would not work, the staff at the front desk even printed our boarding passes for the return trip to save time at the airport. It is those little things that make all the difference. We did not like having to dodge all the sales vultures hoovering in the lobby, but we managed. The staff from the Oasis Cancun could take some lessons from the staff at the Palm Beach! We liked the toned down atmosphere at the Palm Beach. Still lots of fun and excitement at the pool, but never out of control. Management spoke to rowdy guests immediately so as not to disturb others. Thank you for a wonderful stay!"
Posted: Sat, Dec 19, 2009
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- Would Return or Recommend:Yes
A Recent Traveler from cedar rapids, iowa had this to say:
"Trip dates 10-5-09 to 10-12-09, had a great time. STAFF IS EXCELLENT, if you throw them a $1 or 2 they will bend over backwards for you. Had no problems. Rooms were good, food was excellent, clean, fun, don`t know what else to say. Was there with wife, two kids, bro and sis in law, mom and dad, sister and her friend and kids total of 12 of us. Those bad reviews dont put a lot thought into them. Thanks Oasis and Book It for a great time."
Posted: Tue, Oct 13, 2009
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- Would Return or Recommend:Yes
Mike from Long Island, NY had this to say:
"My family of 5 (3 boys 8-13) stayed during Spring break. Very good value. The restaurant food was actually very good. Fruit for breakfast, fresh fish for lunch and reservations for dinner. The beach was good and bad. The water was shallow and adjacent to a port. Really not a big deal. It was clean. We took a bus to the sister beach where the waves were huge and the beach was crowded. Felt good to get back to a quieter setting (Palm). I like that there were no waves because I didn`t have to worry about the kids. I would definitely go back. "
Posted: Thu, Oct 08, 2009
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- Would Return or Recommend:Yes
A Recent Traveler from jersey city, NJ had this to say:
"The hotel was a great price, the service was great and I will recommend this hotel for people who love to go out and have a good time."
Posted: Thu, Sep 03, 2009
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- Would Return or Recommend:Yes
mem from nassua county, NY had this to say:
"Staff was very nice and helpful. Too many sales people trying to sell vacation packages (time shares) and day trips. Bring dollar bills for better service. Don't bother with the Mexican Rest. Remember 4 star Mexican is not 4 star NY"
Posted: Wed, Apr 22, 2009
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- Would Return or Recommend:Yes
Jasmin from Wichita, Kansas had this to say:
"One of my good friends and I went to Cancun summer of 08' and stayed at the Oasis Palm Beach and we loved absolutely everything about it. The food on the resort is amazing at all of the different places. Just make sure you make reservations or you'll be stuck eating at the buffet all day everyday! One of my personal favorites was the mediterannean. It was delicious. The staff was also great, there was always something to do by the pool, I played volleyball with the staff just about everyday. ''Your not too far from the clubs and nightlife and buses are only about 60 cents USD. There is even a snack bar open from 1-4am if i remember correctly to serve grilled sandwiches when you get back if you've had a little too much to drink :)''The only dislike I can think of is the cleaning staff. We had our room cleaned everyday... and not because we wanted to. We would often put the do not disturb on the door and come back to find one of the maids in our rooms. That was definately annoying. but other than it was an amazing vacation."
Posted: Fri, Apr 03, 2009
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- Would Return or Recommend:Yes
mirfern from Binghamton, NY had this to say:
"Spent a week in mid-November with 5 friends, celebrating the big 50. Rooms smelled a bit musty and lacked washcloths, Food at buffets seemed the same everyday, sushi bar was awesome. Definitely make reservations to dine at on site restaurants. Staff was very attentive,and sooo friendly, but we tipped. Yes, its all inclusive but these hard workers are there 6 days a week many hours a day, tip them. They appreciate it."
Posted: Sat, Mar 14, 2009
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- Would Return or Recommend:Yes
Nadine from Rome, NY had this to say:
"My husband and I traveled with our three kids in Oct 08 and they had the run of the kids club....there were no other kids around and the ratio of supervisor to child was 1-1. Plenty of activities for them to do.'Some times there were line ups for the breakfast buffet - but we were a family of 5 - our longest wait time was less than ten minutes.'The pictures of the room was a little misleading, it was pretty small for the 5 of us. There were never enough towels and there we no facecloths. We had to switch rooms because the air conditioner leaked uncontrollably when we were there. They obviously knew that it leaked because the repair person came up with a hose and knew exactly what was wrong. After the third leak, we said enough was enough and changed rooms. No hassle at all.' 'My oldest is a very picky eater, and even he managed (10 years old) to find food that he liked.'Don't waste your $$ on the bottle water in the hotel room...we hopped on a bus and went to the market...stopped by the corner store on the way back to the bus stop and paid less than 1/2 the price.'Gotta agree with Chris from PA, Alfredo was an amazing bartender.'If only my husband and I were to return to Mexico, we would probably find a diff't resort, but for the price that we paid and the fact that the kids absolutely loved the kids club, we'd definitely go back there as a family."
Posted: Wed, Feb 25, 2009
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- Would Return or Recommend:Yes
Denise from Lincoln, North Dakota had this to say:
"I have read many reviews of the Oasis Palm Beach Resort, I had to respond. This is a great resort for the price. It is clean, well managed, and plenty of food and drink. We are taking our kids with us this time and hope that everything is the same. We had a wonderful time and love the beautiful beach and pool. It's what you make of it folks! "
Posted: Mon, Dec 29, 2008
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- Would Return or Recommend:Yes
paula from fresno, ca had this to say:
"loved this hotel, the food at the buffet could have been changed up a bit. staff made it delightful! cuper, marcos and alfredo were the best bartenders and the room service was great. money well spent. thank you to all staff!"
Posted: Thu, Dec 04, 2008
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- Would Return or Recommend:Yes
A Recent Traveler from Antelope, California had this to say:
"the food was the same every day. the service to fix items was VERY slow. Room service missed our room 2 times "
Posted: Thu, Nov 20, 2008
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- Would Return or Recommend:No
Jeff Mills from Guatemala, Sacatepequez had this to say:
"I have been now to 4 different hotels in Cancun and iImust say I enjoyed this the best of all. If you don't want waves in the sea and a safe place for children then this is it. Food was good overall. They didnt have my brandy but there again I went out a bought my own! I had a wonderful view of the sea. Not a place for rowdie teenagers!"
Posted: Wed, Nov 05, 2008
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- Would Return or Recommend:Yes
Chris McCormick from Scranton , PA had this to say:
"The hotel was awesome ! I had the best time of my life! Alfredo at the beach bar in the best bartender ever, and as long as you tip him he will take care of you all week. Cupper the bar tender was pretty cool too.. the food at the asian resturant was excellent, deff. go there... make sure you get up early to get your chairs at the pool and to book your reservation for the resturant... Worth the money "
Posted: Sun, Oct 19, 2008
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- Would Return or Recommend:Yes
yvette canales from panama city, florida had this to say:
" the staff are very friendly the hotel is ok .and we have a very very good time"
Posted: Sun, Oct 19, 2008
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A Recent Traveler from Syracuse, New York had this to say:
"Looking to return to Cancun again this year with my best friend. Not sure if I would stay here again. Good price, food not bad...Chinese restaurant was dreadful! There were no waves...had to go to sister hotel to see the big waves. The room was ok...didn't really spend much time in it...although there was a musty smell to it. The staff was very friendly and helpful. If your looking to lounge by a pool with good drinks and a snack bar...then this is your place!"
Posted: Sat, Oct 18, 2008
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- Would Return or Recommend:Yes
Laurie from Randolph, MA had this to say:
"This hotel was definetly worth the money spent. The food was excellent. My only grip was the coffee was not hot enough most of the time. I wish it was out of a machine and not served by the staff. The pool is beautiful and clean. The staff was extremely helpful and accomodating. "
Posted: Mon, Oct 06, 2008
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- Would Return or Recommend:Yes
