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$2 TUES: $2 Books Your Resort Details 

Nizuc Resort and Spa All Suites

Cancun, Quintana Roo, Mexico (CUN)

Room rates from:
$416 $166
Per Adult Nightly
Hotel + Flight from
Starting from:
$1,879 $1,179
Per Guest for 5 Nights
Based on 1551 reviews
NIZUC Resort and Spa is a celebration of the best that Punta Nizuc has to offer - a rich cultural heritage on one of the most spectacular beachfronts.
Room & Rates
Garden Suite Two Queen Size Bed (610 sq.ft.) - Room Only - Nizuc Resort and Spa All Suites  - 1

Garden Suite Two Queen Size Bed (610 sq.ft.) - Room Only

Starting from
$416 $166
Per Adult Nightly
This room features views of the garden from the comfort of a balcony. The Select Comfort bed with premium bedding, Egyptian cotton linens, and a pillow menu invite a good night's sleep. The private bathroom has a deep soaking bathtub with a handheld shower head, as well as bathrobes and slippers. Complimentary wired and wireless Internet access keeps you connected, and the 47-inch high-definition television is offered for your entertainment. Enjoy welcome amenities, and request an in-room massage. A minibar, a coffee/tea maker, and an espresso maker are provided. Climate control, a ceiling fan, and a cordless phone with speakerphone capability are conveniently included. This room is Non-Smoking.

This Suite does not include meals and beverages.

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Room 1.1

Ocean View Deluxe King Bed Suite (605 sq. ft.) - Room Only

Starting from
$384 $196
Per Adult Nightly

This room features views of the ocean or beach from the comfort of a balcony. The Select Comfort bed with premium bedding, Egyptian cotton linens, and a pillow menu invite a good night's sleep. The private bathroom has a deep soaking bathtub with a handheld shower head, as well as bathrobes and slippers. Complimentary wired and wireless Internet access keeps you connected, and the 47-inch high-definition television is offered for your entertainment. Enjoy welcome amenities, and request an in-room massage. A minibar, a coffee/tea maker, and an espresso maker are provided. Climate control, a ceiling fan, and a cordless phone with speakerphone capability are conveniently included. This room is Non-Smoking and comes with one king size bed.


This Suite does not include meals and beverages.

Hide room details
Room 1.2

Ocean View Deluxe Double Suite (640 sq. ft.) - Room Only

Starting from
$384 $196
Per Adult Nightly
This room features views of the ocean or beach from the comfort of a balcony. The Select Comfort bed with premium bedding, Egyptian cotton linens, and a pillow menu invite a good night`s sleep. The private bathroom has a deep soaking bathtub with a handheld shower head, as well as bathrobes and slippers. Complimentary wired and wireless Internet access keeps you connected, and the 47-inch high-definition television is offered for your entertainment. Enjoy welcome amenities, and request an in-room massage. A minibar, a coffee/tea maker, and an espresso maker are provided. Climate control, a ceiling fan, and a cordless phone with speakerphone capability are conveniently included. This room is Non-Smoking and comes with two double size beds.

This Suite does not include meals and beverages.

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Ocean Suite (710 sq. ft.) - Adults Only - Room Only - Nizuc Resort and Spa All Suites  - 4

Ocean Suite (710 sq. ft.) - Adults Only - Room Only

Starting from
$592 $273
Per Adult Nightly

Take in the spectacular ocean views from our lavish 950 sq ft Ocean Suite, with 710 sq ft of interior space and floor-to-ceiling windows that open onto a beautiful 240 sq ft terrace boasting breathtaking views. A king bed draped in fine Egyptian cotton linens and blackout curtains ensure a night of comfort and tranquility. The large bathroom features a freestanding deep soaking tub with separate rainfall shower and luxurious amenities such as plush bathrobes, slippers, and L’Occitane products. In-suite entertainment is provided through a state-of-the-art system with flat panel televisions in both bedroom and bathroom, IP Avaya telephone, Radio with iPod dock, and Wi-FI. The suite is equipped with a mini-bar and Nespresso coffee maker. Butler service available.

This Suite is for adults only, no children allowed.

This Suite does not include meals and beverages.

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Garden Pool Villa with King Bed Suite (605 sq. ft.) - Room Only - Nizuc Resort and Spa All Suites  - 2

Garden Pool Villa with King Bed Suite (605 sq. ft.) - Room Only

Starting from
$605 $316
Per Adult Nightly

This room features views of the garden or pool from the comfort of a balcony. The Select Comfort bed with premium bedding, Egyptian cotton linens, and a pillow menu invite a good night's sleep. The private bathroom has a deep soaking bathtub with a handheld shower head, as well as bathrobes and slippers. Complimentary wired and wireless Internet access keeps you connected, and the 47-inch high-definition television is offered for your entertainment. Enjoy welcome amenities, and request an in-room massage. A minibar, a coffee/tea maker, and an espresso maker are provided. Climate control, a ceiling fan, and a cordless phone with speakerphone capability are conveniently included. This room is Non-Smoking and comes with one king size bed.


This Suite does not include meals and beverages.

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Garden Pool Villa with Pavilion King Bed Suite (605 sq. ft.) - Room Only - Nizuc Resort and Spa All Suites  - 3

Garden Pool Villa with Pavilion King Bed Suite (605 sq. ft.) - Room Only

Starting from
$636 $340
Per Adult Nightly

This room features views of the garden or pool from the comfort of a balcony. The Select Comfort bed with premium bedding, Egyptian cotton linens, and a pillow menu invite a good night's sleep. The private bathroom has a deep soaking bathtub with a handheld shower head, as well as bathrobes and slippers. Complimentary wired and wireless Internet access keeps you connected, and the 47-inch high-definition television is offered for your entertainment. Enjoy welcome amenities, and request an in-room massage. A minibar, a coffee/tea maker, and an espresso maker are provided. Climate control, a ceiling fan, and a cordless phone with speakerphone capability are conveniently included. This room is Non-Smoking and comes with one king size bed. This room has a pavilion.


This Suite does not include meals and beverages.

Hide room details
Nizuc Resort and Spa All Suites
Blvd Kukulcan Km 21, Cancun, Mexico 77500


Located at the gateway of the Riviera Maya, less than 20 minutes from the Cancun International Airport, NIZUC Resort and Spa is positioned in the secluded enclave of Punta Nizuc, the newest luxury destination in the Mexican Caribbean situated on the most desirable land of the Mayan region. 

Why Stay Here

  • Wedding Services Available
  • Multiple Dining Options
  • Direct Beach Access
  • Activities for Kids
  • On-Site Spa
  • Multiple Swimming Pools
  • 274 Luxurious Suites and Private Villas
  • 109 Pools
  • 6 World Class Restaurants
  • Private Jetty
  • 30,000 Square Foot Spa

Resort Details

Set within a paradise of protected mangroves and lush, local foliage, and facing the white sands of the Mesoamerican Barrier Reef -- the second largest coral reef in the world -- NIZUC is home to two exclusive beaches and is surrounded by the region`s natural wonders, archaeological sites and attractions.

The resort offers 274 luxurious suites and private villas dispersed throughout its 29-acre property. Guests can enjoy the resort`s 109 pools, 6 world class restaurants, private jetty, 30,000 square foot spa and 8,500 square feet of event and meeting space. NIZUC Resort and Spa is a celebration of the best that Punta Nizuc has to offer -- a rich cultural heritage on one of the most spectacular natural beach fronts in the world.

NIZUC Resort and Spa is about luxurious indulgence. Delight yourself in a culinary adventure from modern Mexican cuisine and Peruvian ceviche`s to authentic Asian and Mediterranean fare in the resort`s six gourmet restaurants. Heal your body and your soul in the 30,000 square foot spa or simply luxuriate on one of the two exclusive beaches. Their three infinity pools, private pier, butler service, 24-hour concierge, kids club and nearby golf course designed by the legendary Jack Nicklaus round out their amenities which ensure the opportunity to do as much or as little as you choose.


Chef`s Table
Indulge in a creative and personally designed menu made for up to 8 Guests by the Executive Chef, Vincent Wallez inside Ramona`s private room.

Private Dinner
Choose any of the exclusive settings for your special private dinner. Our concierge can provide a complete list of menus and extra services to enhance your evening. Select among one of our specially designed gourmet menus or create your own.

  1. Private dinner on the beach: A romantic dinner on the beach is a classic and unforgettable way to celebrate your special occasion or to simply enjoy an intimate outing.
  2. Private in-suite dinner: Enjoy a sumptuous and elegant dinner from the privacy and comfort of your own suite.
  3. Private dinner on the pier: Lose yourself beneath the starry sky and among the gentle evening breezes while dining on our intimate pier. (This service is subject to weather conditions.)


Wine Pairing Dinner at Santo Toms Wine Cellar

Enjoy a topnotch dining experience while indulging in the exquisite wines of the Bodegas Santo Toms in the Guadalupe Valley, the oldest winery in Baja California. Our Executive Chef, Vincent Wallez, will prepare an exceptional dinner that will be expertly paired with the classic and contemporary vintages of Santo Toms, available exclusively at NIZUC. Delight yourself with an unforgettable evening of sumptuous tastes in a sublime atmosphere.


Sushi and Tequila Night SusTasting

This culinary experience will allow you to sample some of Mexico`s best Tequilas while indulging in a varied selection of exquisite and exotic sushi.

In addition to a children`s pool, other recreational amenities include a private beach, a sauna, a steam room, and a fitness facility. Guests under 12 years old are not allowed in the spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Winkis Kids Club
Take in all the wonders of NIZUC without having to worry about the kids. The Winiks Kids Club is a convenient way to keep children safe, entertained and happy while the adults take some away time. The Winiks Kids Club offers an array of fun and productive activities for kids to enjoy while on vacation. From educational games to fun crafts, sports and entertainment, our highly trained staff will offer you and your child an experience that they will never forget!

The preferred airport for Nizuc Resort and Spa is Cancun, Quintana Roo (CUN-Cancun Intl.) - 9.1 km / 5.6 mi.

Distances are calculated in a straight line from the property`s location to the point of interest or airport and may not reflect actual travel distance. 

Distances are displayed to the nearest 0.1 mile and kilometre.

Accommodation Details

Suites do not include any meals or beverages. Adult-only suites are available to choose from. Standard room amenities include: TV with Programming, premium linens, a coffee/tea maker, some bathroom amenities, and Wi-Fi is also available.

Restaurants, Lounges & Bars

NIZUC Resort and Spa is home to six world-class restaurants, making it the region\\\\\\\'s premier culinary destination. The resort offers a variety of superb gourmet cuisines, each providing a unique and unforgettable dining experience.

Cafe de la Playa
Awakens your senses through a global culinary journey in a casual atmosphere. Breakfast and brunch are the specialties at this relaxed eatery where a diverse buffet, made-to-order chef stations, fresh tropical fruits and juices, home-baked pastries, and inviting selections from the a la carte menu will create a sublime beginning to your day.

Offering a tantalizing Peruvian experience, Ni is a place where small dishes carry big flavors. The unique menu is infused with a rich blend of cultural influences to create a delectable selection of one-of-a-kind traditions, tapas and ceviche`s.

A contemporary interpretation of traditional Mexican cuisine served in a spectacular setting overlooking the beach. Ramona explores Mexico`s varied culinary traditions by stimulating your taste buds with the heavenly use of local produce and spices to create modern versions of authentic regional recipes.

La Punta
With its thatch roof and tropical setting, La Punta Grill and Lounge is the perfect place to indulge in a menu that includes succulent seafood and fine cuts of meat perfectly grilled and served in a casual outdoor atmosphere with panoramic ocean views.

A fusion of Asian spices and fresh ingredients recreates the classic dishes of the Far East with a modern twist. At Indochine, the rich flavors of the Orient are brought together in an imaginative and savory menu that captures the essence of its diverse culinary cultures.

Terra Nostra
This Mediterranean restaurant explores the region`s rich culinary heritage with enticing and unforgettable flavors. Terra Nostra offers homemade pastas and wood-oven specialties that showcase the freshest seasonal ingredients for a simple yet flawless dining experience.

Chef`s Table
Immerse yourself in NIZUC`s rich culinary world by experiencing our Chef`s Table. Starting with a personal tour of our kitchen, and culminating with a guided multi-course tasting menu accompanied by our Executive Chef, this unique dining adventure will take your tastebuds on a one-of-a-kind gastronomic journey. With seating limited to eight, our intimate Chefs Table is an extraordinary event that exemplifies the true essence of NIZUC.

24-hour room service is also available.


Havana Lounge
A cigar lounge with an extensive selection of rums from the Caribbean, Havana Lounge offers an intimate setting where guests are invited to sit back and relax while enjoying hand-rolled cigars as they sip on their favorite spirits.

Bar A-kan
This sophisticated oceanfront hideaway with breathtaking ocean views offers signature concoctions, making Bar A-Kan the ideal beginning or end to a special evening.

Terra Nostra Bar and Lounge
An upscale yet casual rooftop bar located above Terra Nostra Restaurant. Distinguished style and a friendly atmosphere will captivate your evening along with exceptional cocktails and a live DJ that will set just the right mood for a sensuous evening escape.

Pools & Spas

5 outdoor swimming pools and 6 spa tubs are on site along with an indoor pool.


Minimum check-in age is 18 years old. There are no room charges for children 12 years old and younger who occupy the same room as their parents or guardians, using existing bedding. Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.


Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:


A 14 percent city/local tax will be charged

Resort fee: 10 percent of room rate


Hotel resort fee inclusions (may be listed elsewhere in this description as complimentary or available for a surcharge):


  • Internet Access Property-Wide
  • Newspaper (Daily)
  • Use of Pool
  • Beach Access
  • Beach Towels
  • Use of Health Club
  • Use of Fitness Center
  • Use of Sporting Facilities or Equipment
  • Access to Children`s Club/Arcade
  • Use of Business Center/Computer
  • Use of In-Room Safe
  • In-Room Coffee
  • In-Room Bottled Water
  • Concierge/Valet Service
  • Valet Parking
  • Parking
  • Welcome Amenities
  • Housekeeping/Cleaning Fees/Gratuities

  • 24-Hour Front Desk
  • ATM Machine
  • Air-Conditioning
  • All Suite Hotel
  • Babysitting (+)
  • Beach Bar
  • Beachfront
  • Beauty Shop/Salon
  • Breakfast Available (Surcharge)
  • Business Services (+)
  • Children's Program
  • Complimentary Newspaper in Lobby
  • Complimentary Use of Bathrobe and Slippers
  • Conference Facilities
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Fitness Facility
  • Free Parking
  • Free Wi-Fi
  • Gift/News Stand
  • Kiddie Pool
  • Kids Club
  • Laundry/Valet service
  • Limousine service
  • Lounges/Bars
  • Luggage Storage
  • Multilingual Staff
  • Multiple Swimming Pools
  • Outdoor Pool
  • Poolside Bar
  • Porter / Bellhop
  • Private Beach
  • Restaurant (+)
  • Sauna (+)
  • Spa
  • Steam Room
  • Tennis Courts
  • Turndown service
  • Umbrellas
  • Wedding Services (+)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1551 reviews
from North Miami Beach
Submitted on 02-06-2016
Amazing staff, resembling to USA prices by all means. Extremely high prices on hotel's taxis, which leaves a beater taste. Great amenities. Decoration and design are outrages by all means. It's fun to stay in a modern facility with authentic touch
from San Diego, California
Submitted on 03-06-2016
This was my first time to both Cancun and Nizuc and my expectations were completely exceeded. However, I can't speak much for the city as we never left the property. The hotel grounds are absolutely stunning with exceptional service throughout our stay. The food was AMAZING and I loved how many options there were on site. Yes, it was pricey, but well worth it. We had the breakfast buffet every morning and it was delicious with lots of delicious options (even gluten free bread which I greatly app... Read more
from New York City, New York
Submitted on 05-06-2016
amazing experience overall. spa is the most beautiful spa we've ever been to. service is outstanding. infinity pools, beaches, activities, make it an ideal destination for couples or family. highly recommended for anniversary, birthday or special family vacation.
from Jacksonville Beach, Florida
Submitted on 05-06-2016
We enjoy researching the best hotels where we go and after a couple other options in Cancun and Playa del Carmen, we decided to book the Nizuc hotel. We love boutique modern hotels and we try to stay at the best of the best. I had a hard time deciding if giving a 4 star or 5 star rating as there is no option for 4 and a half stars, however based on the quality of the room and some great experiences, I decided to rate it as 5 stars. Usually we book through Fine Hotels and Resorts to get a few ... Read more
from Calgary, Canada
Submitted on 06-06-2016
We stayed at Nizuc last spring in May 2015 and everything was great. All the restaurants had amazing food and the service was really good from breakfast to the pool bar and to all the dinner restaurants. The only thing that we didn't like about the hotel was the service from the concierge team. Our pool villa was really nice and clean!
from Scarborough
Submitted on 06-06-2016
Nizuk Resort is beautiful. The service cannot be faulted, with friendly professional staff. The spa provides excellent service and the facial was perhaps the best I have ever had. The many restaurants offer quality menus and the food and beverage was excellent. There are multiple pools to chose from and also a lovely beach. I stayed for 7 nights and wished it was longer.
from New York City, New York
Submitted on 07-06-2016
My husband and I visited Nizuc this past weekend and it was paradise. Everyone is extremely nice. The hospitality is beyond compare and resort itself is an architectural beauty. Everything during our stay, from Citlali at the front desk to Saul at the Cafe de Playa are amazing. Everyone does a great job at making you feel welcome and comfortable. The food is also delicious -- every single restaurant was marvelous. Can't wait to come back!! It was OUR pleasure, Nizuc!
from Secaucus
Submitted on 07-06-2016
One of the greatest experiences. The personnel is very attentive and courteous. The SPA is amazing and unlike any other. I would highly recommend this resort to couples and families. The pools are wonderful.
from Guanajuato, Mexico
Submitted on 07-06-2016
Great stay in a Great property. Restaurants are all a 10. Infinity pool deserves a 10+. Service was excellent . Rooms are large and furnishings are the perfect combination of luxury and sophistication in an eco friendly chic way . Only downside is the property sits on the lagoon and not directly on the beach, but that could be an upside to many. Definitely recommend ... You'll want to go back!
from Ambler
Submitted on 08-06-2016
The resort is so close to the airport. Food was incredible. Lots of yummy things to choose from. Very relaxing all around. Love the service - everyone was so nice! Room provides beach totes - towels at beach and pool are plentiful and large. All around amazing place!
from Jacksonville
Submitted on 25-06-2016
We stayed only 3 nights here. Then two other hotels during our 10 day vacation. We wanted to go back as soon as we checked in to the next hotel. We complain a lot and we had zero complaints about this!
from Rio De Janeiro
Submitted on 26-06-2016
Great property, great service, great Acomodation, great food and beautiful visual . Tranfers de Luxe , personal very well trained. Different options of restaurants with very good food and perfect service. Daily breakfast excellent.
Submitted on 28-06-2016
This hotel really is a very special find, I have just returned from my 2nd visit this year and will defiantly be returning. The staff are exceptional and go way and beyond the call of duty, they genuinely seem to care about your experience whilst in their care. Julie, a French concierge was so helpful and accommodating it was a pleasure to deal with her. She was fantastic, as was Kevin who was one of the buggy drivers and was a great Ambassador for the hotel.I can't wait to go back. Well done!
from Austin, Texas
Submitted on 30-06-2016
We stayed at the Nizuc on a last minute whim. Since it's low season the resort was very quiet. Overall we had an amazing stay. The room was incredible and so was the service. The food was exceptional and clearly one of the best I have experienced anywhere. The staff was awesome and never hesitated when we needed help or had a special request (and we had plenty)... We spent most of our stay by the beach and enjoyed paddle boarding and snorkling. Very nice reef close to the pier that is easy to s... Read more
from Lansing, Michigan
Submitted on 30-06-2016
Since you arrive, the staff goes beyond trying to make you comfortable, service is amazing, decoration is simple but with excellent taste, the penthouse has a small pool with a beautiful view, I had two butlers and they were willing to give me a solution with an internet problem that it was not even from the hotel. Food is really good, my only discontent I believe portions are small for the price, but in overall, this is the dream place of any person just looking for the best.
from Sandton
Submitted on 03-07-2016
Lovely people in a new hotel with great architectural planing. Lots of space to walk around with great service from all employees . few very good resturant to test different type of food. Room are clean and comfortable . All is perfect but if I would have to suggest what can be done is to add more water attraction like few small sailing boat.
from London
Submitted on 03-07-2016
It was my second time in nizuc, my mom and I had a lot of fun here! No matter the restaurants, the food, the pools, the service , everything was perfect! Nizuc should be the best hotel in cancun! I will choose nizuc if I come cancun next time!
from Palm Beach Gardens, Florida
Submitted on 06-07-2016
We went with 5 couples for a birthday celebration. This resort is is a convenient location close to the airport and away from the commercial area of Cancun. A famous Mexican architect designed the buildings. The lobby is beautiful and very zen. You don't need to leave the property since everything you need to relax is there. The personal butler was a nice touch. Our room was gorgeous and faced the water with a private balcony. The service at the pool and beach was great and the paddle board yoga... Read more
from Atlanta
Submitted on 06-07-2016
We had a marvelous short 6 day vacation at Nizuc. Everything about the resort is superb but the service is truly unbelievable. Our butlers, Ivan and Armando, were fabulous. We ate in four of the restaurants and each was lovely. Overall, a truly wonderful resort vacation.
from Berkeley, California
Submitted on 06-07-2016
This is a beautiful resort with excellent service and incredibly well-appointed rooms. The kids play room with full time care was great. We had excellent, but expensive, tacos here. All prices are resort prices which is to be expected and it would be better if the club food were available longer in the day. The quality of the building, rooms, and facilities are fantastic but you feel completely removed from the rest of Mexico. So, if you are looking just to hang in one place, this is the place f... Read more
from South Orange, New Jersey
Submitted on 06-07-2016
Really pretty property, 2 nice pools...the main infinity pool overlooking the beach is amazing with a nice bar in it, beautiful rooms and top service. If you want a quick trip to just relax and recharge this is a great choice. If you are looking to explore Mexico and get a feel for the culture, I would pick a different area. The breakfast was abundant and high quality. If you like ceviche there are several delicious ones available at the various restaurants at the resort.
Submitted on 07-07-2016
With no doubt, this is the BEST hotel I have visited in my whole life. People are very friendly and they get to know you so well. Our stay at NIZUC was delightful and pleasant. Definitively consider coming back to them. Not only did we celebrate my birthday but had the opportunity to experience the proposal of my sister-in-law, and every detail was well thought by the staff. #LoveNIZUC.
from louisiana
Submitted on 10-07-2016
I stayed at Nizuc last Feb for 7 nights and it was amazing! The property is beautiful and peaceful from the moment you arrive to the open air lobby then get whisked away on a golf cart through what looks like the rainforest to your building/room. There is a butler assigned to you who you can pick up the phone for all your needs. There are 3 pools the main family friendly pool wick is beautiful looking out over the ocean, an adult pool by the casual restaurant also by the ocean and another pool ... Read more
from New York City
Submitted on 10-07-2016
Visited for the 5th time!!! This time with my daughter and friend. This place never disappoints. So many people are wonderful - Oswaldo, Angel (both of them!), Luis, Arturo, Hector (the Protector), Arturo, Israel, Isaac, Victor, Richard (the Bear). I probably miss a few... This visit, I want to give a special thank you to Veronica at the Spa. The french manicure gel that she did was the best!!!! While I love my salon here in NYC, I have to admit Veronica is the best! The Jessica nail produ... Read more
from Acworth
Submitted on 11-07-2016
This is one of the best resorts I have stayed in. The service and friendliness of the staff was outstanding. The hotel grounds were immaculate. The rooms are spacious, comfortable, and the decor was beautiful. The food was also exceptional.
from Elizabeth
Submitted on 11-07-2016
This was our first visit to Nizuc. My wife and I were very impressed. The grounds are beautiful, the rooms are large and very well appointed and the staff is amazing and very attentive. The Spa is wonderful and has more facilities than many I have been to: steam room, sauna, ice room, cold plunge, hydrotherapy area, facials, massages, etc. There are three pools with the main pool sporting a swim up bar. Pool was large and very inviting. Spent a LOT of time there. As noted in another review, gen... Read more
from Coral Springs
Submitted on 12-07-2016
I have stayed at most luxury resorts worldwide and NOTHING even comes remotely close to NIZUC. The staff is handpicked, the service is surreal and the resort itself is beyond gorgeous. My mother and children were treated like royalty. The employees are constantly communicating to make sure that guests don't wait for golf carts, to be attended etc. I cant wait to come back with a group of friends and share the experience with them
from Houston, Texas
Submitted on 13-07-2016
Heaven in Cancun, brand new resort, everything brand new, amazing employees, facility is amazing, amazing pools, beach and restaurants. I had the pool villa and i highly recommend it, very spacious, it was super private.
from Brooklyn
Submitted on 13-07-2016
Hands down best hotel in Cancun area... Absolutely no complaints. Slice of heaven on earth. Honestly we felt like we were in Thailand. The food and service best of the best. The grounds are super clean and sexy. I didn't want to leave definitely going back very soon.
from NYC
Submitted on 14-07-2016
Would return again and again. Close to airport but stay not affected at all by airline traffic. Peaceful beautiful retreat with amazing service. Spa was great. View from roomwas fantastic. Amazing value for quality of resort. Food outstanding.
from New York City, New York
Submitted on 14-07-2016
With so many prior travel experiences I've had, this Resort is definitely now on my Top list of being number one! This was a truly magnificent experience! Attention to detail was huge in this place, from the minute we arrived and were greeted by the staff that placed their right hand towards their heart to the next minute where were taken by the electric golf cart to our Ocean Front King Room with our own mini pool! The Service in this Hotel is Impeccable! Food is divine! Views are extraor... Read more
from San Diego, California
Submitted on 15-07-2016
Excellent experience!!! My daughter had a heat rash second day of the trip. The butler of the building after he's work, went to a pharmacy and purchased a ice belt, so she could go to the beach. We didn't ask him. We were totally surprised. I traveled all over the world by Four Seasons Hotel never had that type service. The propriety it's beautiful, staff is a 100% on assisting you. There's five restaurants, they are all delicious tasty foods. You don't need to leave the resort, everything is th... Read more
from Monterrey, Mexico
Submitted on 18-07-2016
This is a perfect hotel !! Definitely would come back (we stayed 4 nights). The hotel property is gorgeous and the rooms are amazing. Our suite faced the ocean and was amazing (comfortable bed and amenities). From the moment we were picked up at the airport, through check in and walking into our room it felt like a dream..Moments later we were already at the beach with a pina colada. The hotel staff is the best part of this hotel and is what makes it so special. They go out of their way to mak... Read more
from Findlay, Ohio
Submitted on 18-07-2016
This place is fabulous. The architecture of the place is based on Mayan architecture. The promises are clean and well maintained. Our room was spacious with high ceiling. Bathroom was too spacious with a big closet. The place is NOT all inclusive, but the restaurants are outstanding. They have a gourmet Peruvian, Italian, Mexican, Asian restaurants. All of them have excellent food quality, but food is expensive. If you are traveling on a budget this is not the place for you. Beach is ok, the adu... Read more
from Garland
Submitted on 19-07-2016
The resort was amazing, very private and away from all other vacationers. However if you like people watching and want more action and active authentic cancun experience this would not fit. This is perfect for a private tranquil getaway. It's a great place to relax away from too many many people and chaos.
from Wayne
Submitted on 19-07-2016
July 2016 visit to Nizuc. I have been to Cancun numerous times and stayed at top rated resorts and the Zilke by far exceeded our expectations. The accommodations were luxuroius in the Oceanfront Suite with access to all amenities.
from Curitiba
Submitted on 19-07-2016
Hotel fantastic! Everything great! The room was perfect. My kids loved the kids club, was so funny! The restaurants are fantastics. We tried 5 restaurants. The best one for us was the Italian "Terra Nostra"
from Ladera Ranch
Submitted on 20-07-2016
When I decided to take a trip to celebrate my 40th birthday I researched every resort in Cancun, read every review and once I found NIZUC I was sold. From beginning to end we were overwhelmed by the beauty of the resort, the impeccable service and the incredible food. I would highly recommend this resort to anyone who wants to feel pampered on their vacation. We can't wait to go back!
from Mx
Submitted on 20-07-2016
We had a great stay at Nizuc. The location is extraordinary, very close to the airport, but so close to paradise. It is a expensive hotel, specially to mexicans, due to actual exchange rate, but according to international standards. There was some noise from cars in thr terrace. Every meal we were very impressed on the quality of food.
Submitted on 21-07-2016
What a place! You will enjoy every moment, every person, every place. And the beach, and the pool, and the food... Ready to go back. You will find a great staff ready to help you, great food, excelent restaurants. First class place.
from Los Angeles
Submitted on 21-07-2016
Amazing wonderful experience. This is one of the best resorts I have ever stayed. the amenities were top notch, the staff were so friendly and accommodating. The restaurants were spectacular and our room amazing views.
from Phoenix, Arizona
Submitted on 22-07-2016
great setting. consistently friendly service. food prices exorbitant. higher than the French Riveria. activities are very limited. hotel could add a few more of those. hotel should have a place to snack during the evening hours.
from Winter Park, Florida
Submitted on 25-07-2016
Beautiful hotel, facilities and restaurants. Away from the crowds and other hotels. Pools are spectacular and the beach very private. The staff is professional, friendly and very helpful. Staff golf carts are quickly available to get you from one end of the property to the other.
from Distrito Federal
Submitted on 25-07-2016
After many years of choosing the Riviera Maya instead of the more noisy Cancun, I just discovered NIZUC Resort and Spa... what a haven, so calm, so enjoyable, so delightful..I could not believe it was Cancun and 10minutes away from the airport. First of all the place it self, separated from all the fuzz, great architecture, blended into the nature surroundings. Service, service, service from every single person was top quality. I got un upgrade so an elegant Ocean view Junior Suite was refine in... Read more
from New York City, New York
Submitted on 26-07-2016
Loved the proximity to the airport (10 mins away by car). The property is amazing. You feel isolated and protected from outside stresses. The rooms are very clean and very nicely appointed. I recommend the breakfast buffet, fruits are fresh and great choices healthy and not:). A golf cart transports you everywhere, unless you want to walk a distance to the main house (food, beach, civilization). This was a great trip for relaxation and unwinding. Also, the service was over the top. Fantas... Read more
Submitted on 26-07-2016
Everything about the Nizuc resort and spa is so chill and modern yet you get a sense of Mexico's heritage and hospitality. The resort. Large, clean and intimate. You see and hear other guests as you enjoy your day but the oversized modern design of the resort provides a quietness to better hear the birds and waterfalls. Even the resort's staff greeting, a gentle hand over the heart, has a warm yet not over the top feel. The rooms. We had a villa and was so overwhelmed we tried to figure out ... Read more
Submitted on 26-07-2016
Absolutely one of the most beautiful places we have stayed! The grounds are amazing, the food is awesome and the staff is the most caring and helpful that we have ever encountered! The spa is perfection and the rooms are amazing! I would recommend anyone wanting a luxury getaway to go here! I think it would be great as an adults only place, my kids may have been bored but it was for me and my husband only this time so it was PERFECT! Location is great too, 10 minutes from airport. Restaura... Read more
from New York City, New York
Submitted on 28-07-2016
If you are looking for a high level of activity in Cancun, then, this is not the place. This is a private resort for a private Gateway. The architecture is a mayan inspiration construction. Be aware that it is not all inclusive. However, food is outstanding. NIsux is amazing.
from San Jose
Submitted on 28-07-2016
resort was beautiful and service was great. food was very expensive without options. resort was far from the town and no transportation options. every bill and charge was in pesos and description spanish
Submitted on 28-07-2016
Everything was perfect at the hotel, the service is incredible, the garden pool village is very private and romantic, the quality of the restaurants is just amazing, please try all of them. The beach is beautiful and very calm for kids. It is definitely one of the nicest hotel in Cancun.
from Ellicott City
Submitted on 28-07-2016
Positive points: This hotel is super clean, there are maids all around the clock , there is a dedicated staff in each of your building ! Private beach is incredible, there are carts to carry you every time inside with less than 1 min waiting time ! Amnesties in room are excellent.ladies in reception was very nice with my kids.Negative - we booked through orbits paid extra for ocean view room and got a room in ocean facing but there were all trees facing from our balcony! Since it was 1st floor. ... Read more
from Austin, Texas
Submitted on 28-07-2016
We only had 3 days to get away with no kids, so we wanted someplace close to the airport to minimize our travel time. This was a great spot! The rooms were not cheap, but the food and drinks weren't too bad for a resort. Restaurants were all fantastic. The brunch should not be missed - we ate at 11 each morning, had a snack at the pool each afternoon, and then dinner. No need for three meals after that brunch! We did SUP and kayak in the bay. It would be nice to have more ocean activities b... Read more
from Bethesda
Submitted on 01-08-2016
We were surprised at the beautiful beach and garden with birds. Everything was so different from the ordinary life, excellent vacance. The pool was so nice with a great view and a bar. All the food was excellent. Some places have a dress code, my husband should have brought long pants and lether shoes.
from Moscow, Russia
Submitted on 01-08-2016
There is ot a y suggestion I could give- all detailes to the minimum are perfect.Staff deserves a special comment- before you realize what you want two three members of the staff are already there and do it- a bit better and faster than you would expect- always everyone any place anytime.This is without exagerating...
from Fort Lauderdale
Submitted on 01-08-2016
Service was outstanding. Accommodations where beautiful. Nice to relax on the beach and participate in the water activities. Never felt chaotic or over crowed. Only criticism would be the lighting in the bathroom. It was a little too dark. Other than that it was fabulous.
from Us
Submitted on 02-08-2016
Nizuc is the perfect resort for a true luxury experience. Everything is done at the highest level and you can see/feel the quality at all times. The various restaurants provide a diverse range of food options for all palates as well.
Submitted on 02-08-2016
This resort was incredible, the food was perfect, but most importantly the staff's hospitality and level of service was impeccable. They were kind, respectful, and attentive to our requests no matter what they were. We didn't need to leave the resort at all! with 6 restaurants and tons of water activities, we had 5 booked days of fun! would most definitely return without hesitation. One of the best places we have ever stayed.
from Atlanta
Submitted on 03-08-2016
Love this place. An elevated experience. Architecture, beach, staff, food, ...all excellent. Unique experience. Nizuc is peaceful and extremely elegant. The ocean is 2-4 feet deep for 200 yards, so it was great to paddle board, and snorkle. Calm shallow water. Very minor complaint - the pool could have been a bit cooler. Lunch is best ordered at the beach or pool - the restaurants are pricey for lunch.
from Dallas
Submitted on 03-08-2016
You get what you pay for and this is a high end resort with exceptional luxury and customer service. You're actually on your own private resort surrounded by jungle. There is no need to leave the property bc you can find the finest dining on the resort itself.
from Santa Monica
Submitted on 03-08-2016
I enjoyed your beautiful, breath taking resort. I specially appreciate your polite n nice friendly staff, Aurea our lady butler was so nice n helpful n she did everything with a big smile. Thanks for a pleasant stay.
from New York City, New York
Submitted on 03-08-2016
There's nothing bad to say about Nizuc. Stunning modern architecture, excellent service, extremely clean, and uniquely luxurious. I never want to leave when its time. I've been to Nizuc about four times throughout different seasons and each time was simply unforgettable. There are numerous dining and food options which I love, too. For those of you who haven't yet tried the "hydrotherapy" at the spa -- this is a MUST. Nizuc is more than 5 stars in my opinion!
from Us
Submitted on 04-08-2016
Loved it! Great place to go in Cancun. I will only go to Nizuc. One of the best resorts in the world hands down! Food and ambiance at the restaurants were amazing!! I will only stay at Nizuc when I come to Cancun. Rooms were so nice and large. Scenery was wonderful too! Highly recommend this resort to anyone looking to stay at a 5 star hotel.
from Belo Horizonte, Brazil
Submitted on 05-08-2016
The room was beautiful, big and very comfortable. The hotel is new, very well decorated and everybody is so kind and smiling all the time. It is impossible not feel good there. Breakfast is amazing. Everything you imagine and all high quality! There are 5 restaurants and they are great!!! We had a great time and I really wish to come back to Nizuc next time in Cancun.
Submitted on 06-08-2016
It is the best hotel i had ever visited . They have a good service they have several restaurants and a kids zone they do a lot of activities like painting ,movies ... I love it and I culd not ask for more the hotel is awesome I really enjoyed being there!!!!
from Dallas, Texas
Submitted on 06-08-2016
I stayed here for my son's wedding. We had all of the events on the resort (buffet, beachfront ceremony, etc.) for the entire weekend. It was amazing and beautiful. After inputting so much of our resources into this resort the least they could do was return my emails for a simple mistake on their end. I was charged an extra night and called to see if we could fix the problem. After talking to multiple levels of management, they told me to email them because they were busy. I did as I was told an... Read more
from Coppell, United States
Submitted on 06-08-2016
We loved the spectacular room, infinity pool, restaurants, and courteous service. The staff was there to make sure our stay was memorable. The ceviches were amazing! We couldn't stop taking pictures of the gorgeous views.
from Snaroya
Submitted on 07-08-2016
Atmosphere, food And not at least service was perfect. Stayed with three kids (age 15, 13 And 7) for 9 nights. They all loved it. The resort is very relaxing, exterior as well as interior is beautiful. All employees are very helpful serviceminded. Great yoga classes and pleasant fitness center. The spa was extraordinary. We will definately recommend this resort.
from Caracas, Venezuela
Submitted on 09-08-2016
It's an amazing and beatiful place to take a break and share with family, excellent service, highly recomended. I will come back! Clean, relaxing, good structures, pretty good atmosphere, good food, good prices.
from Edmond, Oklahoma
Submitted on 09-08-2016
This resort was perfect for my wife and I to get away. 5 stars for atmosphere, food and service. The staff is the best I've been around and only 12 min from airport yet felt like you were on a secluded beach.
from Milano
Submitted on 10-08-2016
The hotel is fantastic, rooms are very spacious,the staff is really welcoming and the food is amazoning in every restaurant.Everything is perfect. We stayed three days and i would like to come back soon
from Vancouver, Canada
Submitted on 10-08-2016
I visited with a friend quite awhile back during my first time to Cancun and I absolutely fell in love with Nizuc. The staff are so friendly and the resort itself is stunningly beautiful with spectacular views. Most people choose to go with an all inclusive package when visiting Mexico and although Nizuc does not offer these sort of deals, their food and drinks are incredibly delicious and worth every penny not to mention they have an amazing range of cuisine selections. On top of laying back on... Read more
from Miami, Florida
Submitted on 10-08-2016
Its important to know the person whose review you are reading. We are the pickiest, high maintenance family who also loves good food. We love good service, cleanliness and food. Nizuc exceeded all of our expectations. They have 6 restaurants and I ate at them all. They were all excellent. I prefer "crappy" mexican, so the gourmet mexican was a little lost on me, but still very good. They had an "espa" which is a great spa with a hydrotherapy sequence of 5 different water elements ( very coo... Read more
from Puebla, Mexico
Submitted on 13-08-2016
Beautiful place, the staff members are realy kind and welcoming; we stayed 5 nights and everything was amazing. Yes I would like to come back; the hotel is a perfect location to cancun comercial, restaurants an 10 minutes from the airport
from Houston, Texas
Submitted on 14-08-2016
Beautiful property but the management has too much attitude. For a 5 star property I expected 5 star service. When you order food at the restaurants and they serve you bottled water, they charge you for the water. They provide 4 bottles of water in the room and if you want more they charge for that too. I offered to buy my own in town and they said no outside water to be brought in. I was disappointed with the beach, it didnt have the cancun turquoise waters. The property has its own little ... Read more
Submitted on 15-08-2016
Nizuc is an absolute paradise location. The resort is super exclusive, very private and full of love. The staff is just amazing, everyone that greets you when you first enter, to the check-in desk, concierge, personal butlers, bartenders, the staff at breakfast have all been nothing short of amazing. Some of the names and service that stuck with us were Eric (our beach server) and Hector at the infinity pool. Both went well and beyond to make sure we never waited longer than 5minutes to refill o... Read more
from Dallas
Submitted on 06-09-2016
This was the perfect place to relax. Service was great, food was great and the resort is nice and quiet. Rooms were very comfortable, great beds and pillows. Property was very clean and had a peaceful atmosphere to it. I have been to a lot of places in Mexico, this place is in my top 5 to recharge.
from miami
Submitted on 08-09-2016
Best beach for kids, nice services, the breakfast and beach food excelent, the peruvian and italian lack character, the italian overdone regarding spicies, italian have to be simply and clean not over done Thanks
from Jackson, Mississippi
Submitted on 08-09-2016
My husband and I, along with our two children ages 2 and 9, just returned from Nizuc. We absolutely fell in love with this place. It's great for couples looking for romance and also for families seeking fun and relaxation. There are adults only spaces for those not wanting to be around children, but also places perfect for family's with children. The ocean on this side of Cancun is perfect, no waves, crystal clear, and shallow, almost like a giant kiddie pool. My two year waded around all day. I... Read more
from Miami
Submitted on 08-09-2016
Just relax... and enjoy NIZUC Resort and Spa and get ready to feel like Royalty. Also the main pool the bartender Luis and Javier are so nice. Ask them for the Passion Rose drink it is very refreshing cocktail. Must have diner at the Ramona.. Mexican infusion.
from Houston, Texas
Submitted on 08-09-2016
At first I was daunted by the distance from the room to the main building, desiring to be able to more easily walk the resort all the time, but the drives and drivers became part of the overall experience of the overwhelmingly friendly and helpful staff. We had intended to venture out from the resort, but within our short four days there we never ran out of things we wanted to do on site. We tried a different restaurant every evening, all very good but we enjoyed Ramona the most, but don't l... Read more
from Toronto, Canada
Submitted on 09-09-2016
Overall it is good. Just relax. I feel very private. Private beach and pool. Resort is very clear. Lobby, restaurant, washroom and private room are all clear. And It is a quit place, Only the food I dont like, very limit.
Submitted on 10-09-2016
Tops every expectation. I came here for my honeymoon and the hotel is to die for! The service is too notch and the staff is extremely friendly! I will define to be coming back here. The food is amazing also!
from Miami
Submitted on 11-09-2016
Amazing hotel, everything was excellent from the food, service and property, they had worked in every detail, this is a vacation that we are looking foward to go back. Magali had helped us on planning our vacation, she was very helpful and friendly. Thank you very much
from Houston, Texas
Submitted on 12-09-2016
This hotel by far one of favorite hotels, if not my favorite. The property is simply out of a movie. The grand entrance, outside architecture, the door to our room and the white sands made our stay unforgettable. We planned on going site seeing, but there is more than enough to do at the resort. You can paddle board, snorkel, kayak and more. There are two swimming pools and two beaches each with their own unique charm. The staff and service is amazing. Everyone is accommodating and friendly.... Read more
from Appomattox, Virginia, United States
Submitted on 13-09-2016
By far the most amazing resort I have ever been too! Every inch of the property is flawless. The staff is amazing and incredibly friendly. The food was incredible! We were here in the off season and they treated us like royalty. Always tracking us down somehow to invite us to wine tastings or to bring us drinks and food. Plenty of free activities to do in the ocean (snorkeling, paddle boards, etc) We did not bring the kids but some folks did and they seemed to be having a great time too. Plenty ... Read more
from New York City, New York
Submitted on 13-09-2016
I've been to Nizuc twice - it is, hands down, the best hotel in Cancun. The service is superb; there is always someone to call a golf cart or make a dinner reservation or grab a towel or answer your questions while mixing you a drink. You will literally never wait around and most of the time they'll refer to you by name. The rooms & grounds are spectacular; lush, modern, luxurious, private and above all: really, really clean. The food and drinks are great at every single bar & restaurant th... Read more
from Arlington
Submitted on 13-09-2016
It was a great experience. The comfort, the staff, the food, the views, everything was great! And super close to the airport! I want to go back right now! The kids club is super fun and the staff at the kids club are really wonderful smart girls!
from Kuwait City, Kuwait
Submitted on 14-09-2016
One of the best resorts i have been too. The staff was always there to help you. They had more than 3 restaurants with different cuisine. also they where close to the airport. There concierge was helpful he provided us with the best deals.
from London
Submitted on 15-09-2016
We travelled to Cancun with our children this August and had a absolutely wonderful time. We had booked an ocean view suite for us and a connecting ocean view double for the kids which was perfect. The rooms were very modern and large - huge bathrooms with dressing areas etc. The hotel decor was spectacular (if you like contemporary you will love it. The restaurants were all wonderful - I couldn't pick out a favourite as they all had wonderful service and ambience. The standard of food was ... Read more
from Gateshead, United Kingdom
Submitted on 23-09-2016
Whilst the resort is a spectacular place that I have visited six times, it saddens me how the ambassador to the senior management can be so far away from knowing how to deliver customer service! 1) never assume that your guest doesn't speak Spanish when talking about them. 2) stop talking over your guest when they are trying to explain something. 3) listen to what they are requesting and if it is not possible then suggest another option which is what Jesus the co worker did very well. I am ... Read more
from Atlanta, Georgia
Submitted on 23-09-2016
This place has it all. Easy and close airport, Many great restaurants on the Resort, Awesome pool villas, Great gym, AWESOME trainer Ali, a coral ref you walk out of the resort to go snorkeling and the staff could not be any better. Everyone was extremely helpful and nice! I really could not believe how great they were, so much so I felt the need to speak with the manager at the front desk to tell them how impressed I was with Nizuc. One last thing, super clean rooms and resort. I always w... Read more
from Houston
Submitted on 27-09-2016
I love this place! Very private! Very nice and quiet, perfect place to relax. The rooms are very clean and peaceful. The Staffs are very helpful and service was excellent. The beach wasn't that great so we spent most of our time at the pool. Very contemporary and beautiful surroundings with swim up bar.
from Chicago
Submitted on 28-09-2016
From the food, to pool, to spa/gym to friendly staff, Nizuc does an awesome job at covering all the bases and making a truly wonderful vacation experience for all ages. We will plan to return someday to revisit the beauty of Nizuc.
from Southport
Submitted on 04-10-2016
The most beautiful , clean, delicious resort. The staff is absolutely amazing, ready to please at every moment. The rooms are beautiful and immaculate. The beach and pools were heavenly. Snorkeling was beautiful and the guide wanted us to see everything possible. The food was beautifully presented and delicious. I would go every year if I could.
from Cancun, Mexico
Submitted on 04-10-2016
Many thanks for special service from Chefs Luis Zavaleta, Alejandro Cholim and Carlos Hau. They prepared some special dishes allowing a couple of vegans to have a great meal. Also, the presentation of the dish was beautiful, as well.
from Sydney, Australia
Submitted on 04-10-2016
Gorgeous hotel with polite and mature staff. Wasnt the cheapest place to stay but I'd say possibly the best hotel in all of cancun. The food was impeccable. Not cheap but felt like i was eating at a high end restaurant each time regardelss whether it was the food on the beach/pool or in any of there restaurant's.
from New York
Submitted on 05-10-2016
Nizuc is a resort for someone who appreciates genuine hospitality, design, good food and an amazing spa while being conveniently located to visit the important sites in the Yucatan Peninsula, to the city of Cancun and to the airport while being a world away.
from Gstaad, Switzerland
Submitted on 06-10-2016
When ever I return to the Riviera Maya I will return to the nizuc hotel!! I highly recommend this great property to everybody!! Superb choice of restaurants with amazing food, great SPA, very professional, knowledgible and friendly service. I had a wonderful experience at nizuc resort & spa.
from Elkton
Submitted on 09-10-2016
I just can't say enough about Nizuc Resort and Spa. Beautiful grounds, immaculate rooms, excellent service. We stayed in the breathtakingly beautiful Garden Pool Pavilion Villa and loved the seclusion while also being walking distance from the beaches, restaurants and resort pools. We will never stay anywhere else! Do yourself a favor, stop reading all the reviews and just go! You will not be disappointed!
from Porto, Portugal
Submitted on 10-10-2016
I was at Nizuc 3 nights. Next time i am sure i will stay longer! The villa, the room the private pool , the commons areas are so great and so beautiful, that i never go out the resort all the 3 days i was there.
from Marseille, France
Submitted on 10-10-2016
Perfect hotel, peaceful and with private access to incredible beaches. The staff was present when I needed, but very discret when I wanted to have rest.... Exactely what I needed. Very high quality of the food. I loved.
from Miami, Florida
Submitted on 10-10-2016
The atmosphere throughout the resort is magical and mystical.....the integration of the elements with the lights at different times of day elevates the experience to a constantly changing feeling. Food quality is excellent as well as the presentation offering a feast to the eyes and the palate. Highly recommended!!
from Austin, Texas
Submitted on 11-10-2016
We stayed here the weekend of October 6th 2016. The hotel picked us up from the airport in a black Escalade which was very nice. Check in went smoothly and they showed us around the property. The room was fantastic! Plunge pool on the deck with ocean view. The service was first class from the butler to the concierge, to the people work in the bars, in the restaurant, and the beach area. Beach was super clean and water was like glass, it was so still. We tried the Asian restaurant, the Ita... Read more
Submitted on 12-10-2016
We went there for a mini family scape. My sister joined at the last moment... The place had the main fountain in reparation so we couldn't see the whole beauty of walking in, although it was beautifull and impresive. The big scale, the dark materials, the basic elegance, all of it makes a big impresion...service is great, the put their hand in the heart everytime they adress you or just say hi. There are three pools, one is only for adults with a very nice restaurant and beach section. The main... Read more
from New York City, New York
Submitted on 12-10-2016
NIZUC is amazing. The architecture and design are dramatic and elegant. The beaches are beautiful. Food and service are top-notch. And the staff seem to provide what you need or want before you even realize you want something! Expensive and well worth it.
from Three Rivers
Submitted on 13-10-2016
We were coming in after a long flight day and decided to stay in Cancun for 1 night before heading down to Playa del Carmen & Tulum. The Nizuc was highly rated and looked beautiful, so we decided to try it out. This place is amazing. An extremely well designed and beautiful hotel, away from the tourist noise of the rest of the hotel zone. It reminded us of hotels we have stayed at in Asia that are more remote and peaceful and exotic. Every single aspect of this hotel is 5 star from the desi... Read more
from Miami Beach, Florida
Submitted on 14-10-2016
The Nizuc Experience is second to none. The staff, the food, the rooms, beach, pool.. Everything about this property has as WOW factor. Thank you Nizuc Team for an incredible experience. If you want to be in Mexico, yet feel as if you are in paradise, go give this place a try.
from Needham, Massachusetts
Submitted on 14-10-2016
Nizuc is a beautiful, perfectly maintained resort about 12 minutes from the airport. It's not small and if you stay not in the main building there are carts to take you from point a to point b constantly but nothing is more than a 6 minute walk. The room was amazing - we had an ocean view suite w a plunge pool and loved it. The bathrooms are lovely and equipped w L' Occitiane products. There are multiple pools and all are just perfect but as parents traveling child-free we definitely enjoyed the... Read more
from Val-d´Illiez
Submitted on 19-10-2016
This hotel is a real 5*. Rooms are very clean. Housekeeping is made twice a day. Beachs and pools are nice but be carreful we found brocken glass at beach . Service is present but not too much present : good point. Breakfast's choice is huge. Food is good. Special note for the Terra Nostre and the chief Daniele: probably the best italian restaurant out of in Italy, the food exactly the same than in Firenze or Milano.
from Grapevine
Submitted on 19-10-2016
One restaurant was really good. All the rest were sub par or unedible - especially for this price range. Spa and staff were amazing. Beach was good. Food was not - especially from a not all inclusive.
from Lafayette, La.
Submitted on 20-10-2016
I had never stayed in cancun and was surprised to find such an upscale hotel. The service and food was excellent and the hotel itself was beautiful. The only downside is that it is away from the center of town and not looking out on the open ocean.
from Washington DC, District of Columbia
Submitted on 21-10-2016
The staff take customer service to a whole another level. The resort is beautiful and well maintained. The private beach and access to water activities are just the icing on the cake! Highly recommend this for anyone.
from Tel Aviv, Israel
Submitted on 22-10-2016
The most amazing pampering resort one can think of! The beautiful spacious room, the most magnificent ocean views, the immaculate service of all the staff, the pool, the beach, the excellent restaurants, the pool bar, the adult beach, everything! We just didn't want to leave the place!It was a dream vacation. We will definitely return.
from Miami Beach
Submitted on 24-10-2016
greatest place I have ever been to...indescribable. Impeccable hospitality, facilities, service. Not enough wonderful things could be said to describe it. The people were amazing, one person is nicer and more helpful than the next...simply exquisite!!
from Beaconsfield
Submitted on 24-10-2016
It felt like an immersion into a peaceful wonderland. We stayed for 8 nights. Staff super friendly and well trained always having answers and solutions. Food 1st class and the hotel design and facilities top. Highly recommended.