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Krystal Urban Cancun - Malecon

Cancun, Quintana Roo, Mexico (CUN)

Room rates from:
$95 $32
Per Adult Nightly
Hotel + Flight from
WAS
Starting from:
$799 $389
Per Guest for 5 Nights
Based on 305 reviews
Krystal Urban Cancun - Malecon is a unique and new concept which integrates all the business traveler´s requirements: hotel, residences, and com
Room & Rates
City View Room  - Krystal Urban Cancun - Malecon - 1

City View Room

Starting from
$95 $32
Per Adult Nightly

NO MEALS OR BEVERAGES INCLUDED IN THIS ROOM


Enjoy a relaxing stay in these cozy rooms that are decorated in a contemporary style. Whether you need to keep working or just relax, these rooms are a great option

  • 2 double beds or 1 King size bed
  • 32" Plasma TV with Cable
  • Telephone in room ($)
  • Ipod Charger
  • WiFi in room
  • Work desk with executive chair
  • Air conditioning and ceiling fan
  • Kit Room Cafe
  • Hair dryer
  • Bathroom vanity mirror
  • Iron and ironing board
  • WC separate shower
  • A luxury Sink
  • Safe
  • Facilities for handicaped guest
  • Connecting Rooms
  • Rainfall Shower

Hide room details
Panamoric City View Room  - Krystal Urban Cancun - Malecon - 5

Panamoric City View Room

Starting from
$104 $36
Per Adult Nightly


NO MEALS OR BEVERAGES INCLUDED IN THIS ROOM


Enjoy a relaxing stay in these cozy rooms that are decorated in a contemporary style. Whether you need to keep working or just relax, these rooms are a great option

  • 2 double beds or 1 King size bed
  • 32" Plasma TV with Cable
  • Telephone in room ($)
  • Ipod Charger
  • WiFi in room
  • Work desk with executive chair
  • Air conditioning and ceiling fan
  • Kit Room Cafe
  • Hair dryer
  • Bathroom vanity mirror
  • Iron and ironing board
  • WC separate shower
  • A luxury Sink
  • Safe
  • Facilities for handicaped guest
  • Connecting Rooms
  • Rainfall Shower

Hide room details
City View Room with Buffet Breakfast - Krystal Urban Cancun - Malecon - 3

City View Room with Buffet Breakfast

Starting from
$112 $39
Per Adult Nightly

This Room includes Buffet Breakfast Only. No other meals or beverages are included.


Enjoy a relaxing stay in these cozy rooms that are decorated in a contemporary style. Whether you need to keep working or just relax, these rooms are a great option

  •     2 double beds or 1 King size bed
  •     32`` Plasma TV with Cable
  •     Telephone in room (extra cost)
  •     Ipod Charger
  •     Wi-Fi in room
  •     Work desk with executive chair
  •     Air conditioning and ceiling fan
  •     Kit Room Cafe
  •     Hair dryer
  •     Bathroom vanity mirror
  •     Iron and ironing board
  •     WC separate shower
  •     A luxury Sink
  •     Safe
  •     Facilities for handicaped guest
  •     Connecting Rooms
  •     Rainfall Shower
Hide room details
Panoramic City View Room with Buffet Breakfast - Krystal Urban Cancun - Malecon - 6

Panoramic City View Room with Buffet Breakfast

Starting from
$120 $43
Per Adult Nightly

This Room includes Buffet Breakfast Only. No other meals or beverages are included.


Enjoy a relaxing stay in these cozy rooms that are decorated in a contemporary style. Whether you need to keep working or just relax, these rooms are a great option

  •     2 double beds or 1 King size bed
  •     32`` Plasma TV with Cable
  •     Telephone in room (extra cost)
  •     Ipod Charger
  •     Wi-Fi in room
  •     Work desk with executive chair
  •     Air conditioning and ceiling fan
  •     Kit Room Cafe
  •     Hair dryer
  •     Bathroom vanity mirror
  •     Iron and ironing board
  •     WC separate shower
  •     A luxury Sink
  •     Safe
  •     Facilities for handicaped guest
  •     Connecting Rooms
  •     Rainfall Shower
Hide room details
City View Room Non Refundable - Krystal Urban Cancun - Malecon - 2

City View Room Non Refundable


NO MEALS OR BEVERAGES INCLUDED IN THIS ROOM


Enjoy a relaxing stay in these cozy rooms that are decorated in a contemporary style. Whether you need to keep working or just relax, these rooms are a great option

  • 2 double beds or 1 King size bed
  • 32" Plasma TV with Cable
  • Telephone in room ($)
  • Ipod Charger
  • WiFi in room
  • Work desk with executive chair
  • Air conditioning and ceiling fan
  • Kit Room Cafe
  • Hair dryer
  • Bathroom vanity mirror
  • Iron and ironing board
  • WC separate shower
  • A luxury Sink
  • Safe
  • Facilities for handicaped guest
  • Connecting Rooms
  • Rainfall Shower

 

This Room is Non Refundable in case of Cancellation or No Show.

 

Hide room details
City View Room Non Refundable with Buffet Breakfast - Krystal Urban Cancun - Malecon - 4

City View Room Non Refundable with Buffet Breakfast


This Room includes Buffet Breakfast Only. No other meals or beverages are included.


Enjoy a relaxing stay in these cozy rooms that are decorated in a contemporary style. Whether you need to keep working or just relax, these rooms are a great option

  • 2 double beds or 1 King size bed
  • 32" Plasma TV with Cable
  • Telephone in room ($)
  • Ipod Charger
  • WiFi in room
  • Work desk with executive chair
  • Air conditioning and ceiling fan
  • Kit Room Cafe
  • Hair dryer
  • Bathroom vanity mirror
  • Iron and ironing board
  • WC separate shower
  • A luxury Sink
  • Safe
  • Facilities for handicaped guest
  • Connecting Rooms
  • Rainfall Shower

 

This Room is Non Refundable in case of Cancellation or No Show.

 

Hide room details
Krystal Urban Cancun - Malecon
Avenida Sayil SM4A, Lote 7, Malecon Cancun, Cancun, Mexico 77500

Amenities and facilities:

  • Wedding Facilities ($)
  • Room Event ($)
  • Disabled access
  • Ice Machine
  • Elevator
  • Parking
  • Wireless Internet
  • Car Rental ($)
  • Transportation Available ($)
  • Laundry ($)
  • Beach Club at sister hotel Krystal Cancun with daily transportation included from 10 am - 5 pm, reservation required at Front Desk, plus 15% off on Food and Beverages at the Beach Club.
  • Buffet Breakfast.  7 am - 11 am ($)
  • Room Service. 9 am - 11 pm ($)
  • All Rooms with Balcony
  • 7 meeting rooms with capacity up to 500 persons. ($)

($) Extra Fee/Charge applies.

At Krystal Urban Cancun - Malecon guests can enjoy an exceptional vacation, or a perfect business trip to Cancun city. The best choice if you`re looking for accommodations in Cancun. They offer extraordinary comfort, and also have large spaces filled with modern, outstanding amenities and excellent business services. The best choice to stay in the area of downtown Cancun.

The pool of Krystal Urban Cancun - Malecon is located in a large, pleasant terrace. Before beginning work or after a hard day`s work, come and enjoy the sun of Cancun in the lovely pool. There is no better setting for your business event or business trip to the Krystal Urban Cancun - Malecon in Cancun City. The hotel has all the elements, the amenities and the services to carry out a functional and productive business meeting and at the same time to enjoy a pleasant stay of pleasure. You can use the Beach Club at Krystal Cancun Hotel (Food and beverages and transportation not included).

AMENITIES:
  • Air-Conditioning
  • Breakfast Available (Surcharge)
  • Business Center
  • Cabana Rentals
  • Complimentary Newspaper in Lobby
  • Dry Cleaning Service (+)
  • Free Parking
  • Free Wi-Fi
  • Housekeeping - daily
  • Kiddie Pool
  • Laundry Services/Laundry Facility (+)
  • Lounge/Bar
  • Luggage Storage
  • Meeting rooms
  • Outdoor Pool
  • Poolside Bar
  • Public Internet Access (+)
  • Restaurant
  • Room Service
  • Smoke-free property
  • Wake-Up Service
  • Wedding Services (+)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 305 reviews
from
Submitted on 21-02-2016
I really enjoy my 1 night stay. We arrived Cancun late so I didn't want to spend a lot on a fancy all inclusive beach front hotel. The bed was firm and comfortable, breakfast was surprisingly nice. They got many choices and lots of hot food options. It's in downtown Cancun and we felt very safe there to walk around late at night with 2 kids. We had dinner at a near by mall, it's nice to see what local do at night. I took a star away because the front desk is not helpful. I am not sure why since ... Read more
from Melbourne, Australia
Submitted on 16-03-2016
Krystal Urban is quite a nice hotel, that has just about all you will need when you're staying at a hotel. We visited Cancun from Australia during the American spring break. we didn't know it was spring break until we got there. However this hotel was far enough away from the over populated Cancun strip where all the young party goers were. So we were able to have restful night sleeps. Krystal Urban has a sister hotel simply called 'Krystal Cancun' - every day at 11am there is a free shutt... Read more
from Watford, United Kingdom
Submitted on 22-03-2016
We sent very clear instructions to the reservations department regarding the payment of this booking, but the hotel completely ignored them, leaving the guest standing in reception unable to check in. Once this was eventually sorted, the hotel then insisted on charging the guest for all the wrong things. Clearly no communication at this hotel whatsover. Won't be using them again.
from Covington, Georgia
Submitted on 25-04-2016
My wife and I had great stay at the Krystal Urban Cancun. At first we were a little worried the shuttle service would confuse this hotel with the 2 other Krystal Hotels in Cancun, however it did not happen. He dropped us off at the lobby and we were greeted by hotel staff at the taxi. From that moment, the next time we saw our luggage, the bellboy was delivering it to our room. We arrived before noon and our room was not ready, but they promised a room would be available at 1pm. No problem, the ... Read more
from
Submitted on 12-05-2016
Good luck parking your car when the nearby restaurant is full. Breakfast is nothing special . Staff is friendly but not very helpful. Ask for a room on the side of the lagoon because rooms on city side are very noisy until 7 am because of the bars. Used to be good hotel once but now I will look for some other options. I travel often and this guys are falling behind.
from Abu Dhabi, United Arab Emirates
Submitted on 23-07-2016
Seems to be a new property, nicely constructed. But air conditioner makes notice. Cleanliness is ok. Reception staff friendly and helpful. Breakfast is both hot and cold serve, with separate section for eggs. Friendly staff, although not good in English. Restaurants in neighborhood are mainly serving Mexican food. If some one wants to go to main tourist area (similar to Las Vegas) then walk to the closest petrol station, turn right from hotel and further right (about 800 meters) and catch R1 or ... Read more
from Lakeside, California
Submitted on 28-07-2016
I reserved 2 rooms with 2 double beds in each of them. When we arrived after flying all night from California I learned that our rooms were not put close to each other and they informed us that we would be on separate floors. After much complaining we were put on the same floor. Check-in time is 3:00 p.m. One of our rooms was not ready until 6:00 p.m. In each room there was one bed that did not have any blanket or bed spread, only sheets. When I called to get a blanket I was told that there w... Read more
from Mexico City, Mexico
Submitted on 29-07-2016
Hi folks, the other day was in a medical event at the Krystal Urban Cancun i hace to say, is very nice hotel, the facilities always clean, rooms, are excelente, services are nice but simple tho. The parking lot is free charge. so i think is kind of a nice business hotel of if you want a nice place just for sleep is a great choice.
from
Submitted on 19-08-2016
The location is very good, you have plenty of options to eat, bars and a big mall. Staff is very friendly, service is normal. My problem is with the rooms, they are not clean and they are super noisy, the doors do not isolate noise. Stained stool, stained chair, etc. The only thing worth saving is location.
from Corozal Town, Belize
Submitted on 08-09-2016
We spent a week here. The rooms and service were very good. The staff was very accommodating and helpful even though our spanish was very limited. They took care of our every request whether is was getting a taxi or more towels and pillows. Even brought an extra chair for the balcony. All done with a great attitude and a warm smile. The breakfast was good with eggs to order, fresh fruit, french bread, many juices, etc. The pool was very clean and well tended. All in all it was a great stay.
from San Pedro Garza Garcia, Mexico
Submitted on 24-09-2016
Quick check in and fast check out. It is well located into the city. Easy to drive to hotel. Check in desk personnel is friendly. Reservation was ready. Rooms were ready for us (2 rooms) Rooms are clean ans big. Air conditioned work really well. Bathrooms are huge and clean
from Mexico City, Mexico
Submitted on 04-10-2016
The hotel has nice service and loyal employees (we reported an object lost and they have given it back to us) The personal is very friendly and always has an smile in his face I recommend this hotel due to his location and his staff they make me feel like home
from
Submitted on 08-10-2016
When back in Cancun I'll stay at this hotel. Attentive and friendly but not on your face. Clean. Lovely staff. Great wifi and location. The views from the balcony were excellent & relaxing. The pool has an infinity feeling to it and is large so if other guests are swimming you're not on top of eachother. Overall a good stay.
from Fairfield, California
Submitted on 12-10-2016
We have constantly stayed at this location year after year since before it was a Krystal Hotel and the it has been slowly decaying. Balconies are excessively corroded, doors, furniture, walls and floors wear and tear etc. The lobby bar always takes too long to process a simple transaction for drinks. The staff is amiable, but the quality is fading. The breakfast buffet is not great, but acceptable if you don't wish to walk off the property. This hotels main attraction is location, location, loca... Read more
from
Submitted on 13-11-2016
Stayed here for 1 night and that was enough. Checked in at 6pm which took a while considering it was only me at the desk. Was asked to pay a security deposit even though the room had been booked through booking.com. by my partner. Got to the room which was nice enough except it had twin beds as opposed to the king bed requested. Had a shower which was more like a gigantic trickle which subsequently leaked all over the bathroom floor. Called room service to ask them to bring up a new bath mat a... Read more
from Toronto, Canada
Submitted on 16-11-2016
Newly opened or renovated hotel, very clean with spacious rooms and great view. Location in the middle of restaurants, cafes and pubs. very reasonable price for the cleanliness and taste of furnishings.
from Sant Cugat del Valles, Spain
Submitted on 20-11-2016
I went for 4 days to work at the city ...spent aweekend too ...they have free shuttle to the beach ...nice room..the pool is nice....breakfast was good ....The only thing to improve is the check in process if you have the bad luck of arriving at same time with airlines crew you will spend more than 10 min
from Tijuana
Submitted on 02-12-2016
All people in this hotel were extremelly kind, excellent food. Zero complaints. People by the entrance, behind, the desk and in the restaurant were always very helpfull. The lady who cleans the rooms gave us important hints to discover the city in our own. Unforgetable experience. Thank you all!
from
Submitted on 03-12-2016
We loved our stay at krystal hotel. We checked in early and the staff accommodated our request of a high rise room. The view from the room is beautiful especially at night. Room was very clean and spacious. Plenty of the room in the closet. The hotel also has restuarant serving breakfast, lunch and dinner on demand at a very reasonable price. Restuarant staff are exceptional, we loved the egg any style section. We also enjoyed the pool with some cocktails and a great seating area. Only complai... Read more
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