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Hyatt Zilara Cancun - All Adults All-Inclusive Resort

Cancun, Quintana Roo, Mexico (CUN)

Hyatt Zilara Cancun provides unparalleled vacation indulgence!
Style: Beachfront, All Inclusive, Adults only
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3.4 / 5 BookIt.com Guest Rating
Based on 3 reviews
Room & Rates

Ocean View Suite Two Double - All-Inclusive

BookIt.com Special Rate
This 653 square foot suite features a balcony with a hammock. Bath amenities include His/Hers plush bathrobes/slippers, hairdryer and a hair straightener upon request. The suite comes with a 2-line direct dial cordless telephone with bilingual voice mail and bathroom extension and an individually controlled air conditioner and ceiling fan with bed-side controls. Other features include a coffee maker, work desk with desktop lamp, internet and 110v electric power, rotating 32-inch LCD satellite TV with DVD/CD player and MP3 Player and an iron/ironing board.

Room Amenities Include:
  • Two Double Beds w/ Egyptian Cotton Sheets and a Pillow Menu
  • Refreshment Center Stocked Daily with Water, Beer, Soft Drinks and Snacks
  • Liquor Cabinet with a Selection of Domestic and Imported Beverages
  • Electronic Laptop-Size Safety Deposit Box
Hide room details

Ocean View Suite One King - All-Inclusive

BookIt.com Special Rate
This 653 square foot suite features a balcony with a hammock. Bath amenities include His/Hers plush bathrobes/slippers, hairdryer and a hair straightener upon request. The suite comes with a 2-line direct dial cordless telephone with bilingual voice mail and bathroom extension and an individually controlled air conditioner and ceiling fan with bed-side controls. Other features include a coffee maker, work desk with desktop lamp, internet and 110v electric power, rotating 32-inch LCD satellite TV with DVD/CD player and MP3 Player and an iron/ironing board.

Room Amenities Include:
  • One King Bed w/ Egyptian Cotton Sheets and a Pillow Menu
  • Refreshment Center Stocked Daily with Water, Beer, Soft Drinks and Snacks
  • Liquor Cabinet with a Selection of Domestic and Imported Beverages
  • Electronic Laptop-Size Safety Deposit Box
Hide room details

Oceanfront Suite Two Double - All-Inclusive

BookIt.com Special Rate
This 653 square foot suite features a balcony with a hammock. Bath amenities include His/Hers plush bathrobes/slippers, hairdryer and a hair straightener upon request. The suite comes with a 2-line direct dial cordless telephone with bilingual voice mail and bathroom extension and an individually controlled air conditioner and ceiling fan with bed-side controls. Other features include a coffee maker, work desk with desktop lamp, internet and 110v electric power, rotating 32-inch LCD satellite TV with DVD/CD player and MP3 Player and an iron/ironing board.

Room Amenities Include:
  • Two Double Beds w/ Egyptian Cotton Sheets and a Pillow Menu
  • Refreshment Center Stocked Daily with Water, Beer, Soft Drinks and Snacks
  • Liquor Cabinet with a Selection of Domestic and Imported Beverages
  • Electronic Laptop-Size Safety Deposit Box
Hide room details

Oceanfront Suite One King - All-Inclusive

BookIt.com Special Rate
This 653 square foot suite features a balcony with a hammock. Bath amenities include His/Hers plush bathrobes/slippers, hairdryer and a hair straightener upon request. The suite comes with a 2-line direct dial cordless telephone with bilingual voice mail and bathroom extension and an individually controlled air conditioner and ceiling fan with bed-side controls. Other features include a coffee maker, work desk with desktop lamp, internet and 110v electric power, rotating 32-inch LCD satellite TV with DVD/CD player and MP3 Player and an iron/ironing board.

Room Amenities Include:
  • One King Bed w/ Egyptian Cotton Sheets and a Pillow Menu
  • Refreshment Center Stocked Daily with Water, Beer, Soft Drinks and Snacks
  • Liquor Cabinet with a Selection of Domestic and Imported Beverages
  • Electronic Laptop-Size Safety Deposit Box
Hide room details

Oceanfront Deluxe Suite One King - All-Inclusive

BookIt.com Special Rate
This 653 square foot suite features a balcony with a hammock. Bath amenities include His/Hers plush bathrobes/slippers, hairdryer and a hair straightener upon request. The suite comes with a 2-line direct dial cordless telephone with bilingual voice mail and bathroom extension and an individually controlled air conditioner and ceiling fan with bed-side controls. Other features include a coffee maker, work desk with desktop lamp, internet and 110v electric power, rotating 32-inch LCD satellite TV with DVD/CD player and MP3 Player and an iron/ironing board.

Room Amenities Include:
  • One King Bed w/ Egyptian Cotton Sheets and a Pillow Menu
  • Refreshment Center Stocked Daily with Water, Beer, Soft Drinks and Snacks
  • Liquor Cabinet with a Selection of Domestic and Imported Beverages
  • Electronic Laptop-Size Safety Deposit Box
Hide room details

Zilara Suite Two Double - All-Inclusive

BookIt.com Special Rate
This 653 square foot suite features a balcony with a hammock. Bath amenities include His/Hers plush bathrobes/slippers, hairdryer and a hair straightener upon request. The suite comes with a 2-line direct dial cordless telephone with bilingual voice mail and bathroom extension and an individually controlled air conditioner and ceiling fan with bed-side controls. Other features include a coffee maker, work desk with desktop lamp, internet and 110v electric power, rotating 32-inch LCD satellite TV with DVD/CD player and MP3 Player and an iron/ironing board.

Room Amenities Include:
  • Two Double Beds w/ Egyptian Cotton Sheets and a Pillow Menu
  • Refreshment Center Stocked Daily with Water, Beer, Soft Drinks and Snacks
  • Liquor Cabinet with a Selection of Domestic and Imported Beverages
  • Electronic Laptop-Size Safety Deposit Box
Hide room details
Hyatt Zilara Cancun - All Adults All-Inclusive Resort
Blvd Kukulcan Km 11.5 Zona Hotelera, Cancun, Mexico 77500

Location

Beachfront resort in the heart of the hotel zone and only 15 minutes away from the downtown area and 20 minutes from Cancun`s International Airport. Hyatt Zilara Cancun provides unparalleled vacation indulgence!

Why Stay Here

Why Stay at Hyatt Zilara Cancun:
Created for romance; every detail of the resort`s design and service is enhanced to create a romantic experience, from the double Jacuzzis in each Guest suite to the romance concierge and the little touches such as the aromatherapy candles and in suite bars with full bottles of brand name liquor.
Best location and beaches in Cancun.
All suites face the Caribbean and overlook the widest stretch of beach that is environmentally preserved and recognized for its sustainability.
In the heart of the Hotel Zone, only walking distance to shopping and entertainment.
Luxury-gourmet dining with a selection of 12 restaurants and lounges.
Mayan-influenced, eco-holistic SPAzul. Guests may use the hydrotherapy circuit and enjoy yoga and pilates classes. Additional spa treatments and services may be purchased by guests.
Butler service upon arrival to help with unpacking and pressing clothing. Beach Butlers to keep you cool and offer magazines and sunscreen. Romance Concierge to arrange special intimate interludes such as a private beach dinner for two, or an suite massage and champagne Jacuzzi. In addition amenities include Bose sound systems and iPod docking stations in each suite.
The largest selection of wedding and honeymoon possibilities of any resort in the Mexican Caribbean. From barefoot beach and complimentary weddings to lavish affairs, the Professional Wedding Planners will help make the occasion special. Planning can begin online with the robust wedding planning site that includes features such as a Wedding Registry program. Wedding planning is turn-key with onsite magistrates at the resort.
Complimentary activities and events throughout the day and evening that capture the romantic essence of the resort. Guests can enjoy a cooking class for couples with the resort`s chefs, and then dance the night away at the evenings musical performance.
Personal service from the heart! A AAA Four-Diamond rated property. Each Guest is welcomed with Hyatt Zilara Cancun signature service that guarantees an exceptional experience.

Resort Details

Hyatt Resorts, with its rich legacy of personalized service and hospitality, proudly presents Hyatt Zilara Cancun, the latest addition to its Hyatt brand of luxury resort hotels with the ONLY oceanview spa in Cancun. This new flagship property, conveniently located in the heart of Cancun`s Hotel Zone, is an Adults-Only, all-suite, all-inclusive resort, combining outstanding facilities with exceptional amenities, where Guests will experience a truly extraordinary escape. With all 285 suites oceanview, and most actually oceanfront, all Guests of Hyatt Zilara in Cancun are guaranteed magnificent views of Cancun`s turquoise blue waters and a newly expanded, white sand beach.
Hyatt Resorts is particularly proud to offer Cancun`s only Beachfront Swim-up Master Suites, the ultimate in romantic accommodations and the perfect honeymoon choice, as are the distinctive Corner Suites, with outstanding views in two directions! Complimentary wireless internet access in the resort areas and dial-up in Suites; upgraded premium beverages and snacks in the mini-bar, exclusive housekeeping services, an extensive pillow menu and so much more!

All-Inclusive Details

24-Hour Luxury All-Inclusive Package All Meals and Snacks Included Every Day: Buffet Breakfast, Buffet Lunch, Buffet or a La Carte Dinner Seven Restaurants Including Buffets and a La Carte Specialty Restaurants Seven Bars Including One Swim-up Bar 24-Hour VIP Lounge Including Snacks and Wines, Beers and Liquors from an Extensive Premium International Selection 24-Hour Room Service Unlimited Consumption of Domestic and Imported Premium Beverages Daily Activities Including Games, Contests and Sports Nightly Turndown Service Volleyball, Tennis, Billiards and Ping Pong Access to Fully-Equipped State-of-the-Art Life Fitness Center, Complete with Expert Instruction Introductory Scuba Lesson in the Resort`s Professional Dive Tank Table Games, Books, Music or Movies from the Resort`s Extensive Media Library Evening Festive Theme Parties, Live Music, and Colorful Shows Reflecting the Mexican Caribbean Culture Waiter Service at the Pool One Gorgeous Infinity Pool, Inlaid with Cascading Dountains Overlooking the Caribbean; Featuring Two In-Pool Hot Jacuzzis, an Official Olympic-Size 50-Meter Lap Lane with Starter Block, In-Water Lounge Chairs and a Swim-up Bar

Accommodation Details

All suites feature the magnificent Beds, an in-suite double Jacuzzi, a magic box for discreet 24-hour room service delivery, a multi-position 32-inch Plasma TV and CD/DVD/Radio player, a spacious marble bathroom with oceanview showers and body massage jets and a private terrace or balcony with hammock. While every Guest of Hyatt Zilara Cancun will enjoy superb treatment and outstanding service, over 80% of the suites will also include an enhanced Premium Service. This new service concept will set incomparable standards for the definitive vacation experience for couples, groups, business meetings and special events. Wi-Fi is available in public areas and in suites for an additional fee.With all 285 suites oceanview, and most actually oceanfront, all Guests of Hyatt Zilara in Cancun are guaranteed magnificent views of Cancun`s turquoise blue waters and a newly expanded, white sand beach. Hyatt Resorts is particularly proud to offer Cancun`s only Beachfront Swim-up Master Suites, the ultimate in romantic accommodations and the perfect honeymoon choice, as are the distinctive Corner Suites, with outstanding views in two directions! Complimentary wireless internet access in the resort areas and dial-up in Suites; upgraded premium beverages and snacks in the mini-bar, exclusive housekeeping services, an extensive pillow menu and so much more! Oceanfront Deluxe Suite One King - All-Inclusive
Room Sleeps up to 4 People
BookIt.com Special Rate
This 653 square foot suite features a balcony with a hammock. Bath amenities include His/Hers plush bathrobes/slippers, hairdryer and a hair straightener upon request. The suite comes with a 2-line direct dial cordless telephone with bilingual voice mail and bathroom extension and an individually controlled air conditioner and ceiling fan with bed-side controls. Other features include a coffee maker, work desk with desktop lamp, internet and 110v electric power, rotating 32-inch LCD satellite TV with DVD/CD player and MP3 Player and an iron/ironing board.

Room Amenities Include:

One King Bed w/ Egyptian Cotton Sheets and a Pillow Menu
Refreshment Center Stocked Daily with Water, Beer, Soft Drinks and Snacks
Liquor Cabinet with a Selection of Domestic and Imported Beverages
Electronic Laptop-Size Safety Deposit Box

Restaurants, Lounges & Bars

Hyatt Zilara Cancun is proud to offer you an exceptional selection of Restaurants and Bars designed to provide you with a new level of outstanding dining pleasure and to add variety and fun to your overall all-inclusive vacation experience.
Tapas and Pintxos: Spanish tapas restaurant, offering a trendy and relaxing gourmet tasting experience from Northern Spain and the Basque region. Open for dinner.
Asiana: Contemporary gourmet Asian fusion cuisine with always popular `Teppanyaki` - spectacular Asian way of show cooking; stylish, romantic setting with cozy seating, glorious sunset views and romantic garden setting ensuring an intimate dining experience. Open for lunch and dinner.
Maria Marie: Upscale gourmet Mexican-French fusion cuisine. Mexican hacienda-like dining experience complete with colorful murals painted by Mexican artists, evoking memories of Mexicos rich heritage. Open for dinner.
Chef`s Plate: Gourmet international haute cuisine where a new and different dinner menu is carefully selected each day and artfully prepared at the discretion of the Executive Chef. Open for dinner. Available from RJF category (reservation required).
Spice: All day nouvelle ocean view fine dining with sumptuous buffets, show cooking stations and an a la carte menu. Casual atmosphere open for breakfast, lunch and dinner.
Pelicanos: Delicious a la carte gourmet Caribbean fusion seafood in an oceanfront setting by the infinity pool overlooking white powdery beach and turquoise Caribbean. Open for breakfast, lunch and dinner.
Trade Winds Swim-up Bar: Snacks and light fare while sunbathing. Open for breakfast and lunch.

Please Note: Minimum age of Guests is 16 years old with a parent and Guests must be 18 years of age to check in.

Pools & Spas

Guests will be treated to exceptional facilities including the signature eco-holistic SPAzul ($) offering a full range of traditional and Mayan-inspired massage and body treatments, as well as innovative lifestyle and well-being programs; a modern, state-of-the-art Life Fitness Center with Stott Pilates, spinning, aerobics and yoga. Multiple pools

Weddings

The largest selection of wedding and honeymoon possibilities of any resort in the Mexican Caribbean. From barefoot beach and complimentary weddings to lavish affairs, the Professional Wedding Planners will help make the occasion special. Planning can begin online with the robust wedding planning site that includes features such as a Wedding Registry program. Wedding planning is turn-key with onsite magistrates at the resort.

Entertainment & Activities

Complimentary activities and events throughout the day and evening that capture the romantic essence of the resort. Guests can enjoy a cooking class for couples with the resort`s chefs, and then dance the night away at the evenings musical performance. Guests may use the hydrotherapy circuit and enjoy yoga and pilates classes

AMENITIES:
  • 24-Hour Front Desk
  • Beachfront
  • Beauty Shop/Salon (+)
  • Billiards
  • Business Center (+)
  • Business Services (+)
  • Car Rental Desk (+)
  • Coffee Shop
  • Complimentary Bathrobe and Slippers
  • Complimentary Coffee
  • Concierge Desk
  • Conference Rooms (+)
  • Currency Exchange
  • Dry Cleaning Service (+)
  • Elevator / Lift
  • Exterior Corridors
  • Fine Dining
  • Fishing (nearby) (+)
  • Fitness Facility
  • Free Golf
  • Free Local Calls
  • Free Parking
  • Game Room (+)
  • Gazebo
  • Gift Shop on Property (+)
  • Golf (nearby) (+)
  • Guest Activity Desk
  • Handicap Services
  • Horseback Riding (nearby) (+)
  • Ice Machine
  • Interior Corridors
  • Jacuzzi/Hot Tub
  • Lounge/Bar
  • Massage Therapist (+)
  • Medical Services (+)
  • Multilingual Staff
  • Non-Motorized Water Sports (nearby) (+)
  • On-Site Check In
  • On-Site Travel Agency
  • Outdoor Pool
  • Properties with Word of Mouth Testimonials
  • Public Internet Access (+)
  • Racquetball
  • Restaurant
  • Room Service
  • Room Service Included
  • Sauna
  • Security Guard
  • Shopping (nearby) (+)
  • Spa Services (+)
  • Steam Room
  • Sun Deck
  • Swim-Up Bar
  • Tennis Courts
  • Top 10 Hotel
  • VIP Rooms
  • Valet Parking (+)
  • Volleyball Court
  • Wake-Up Service
  • Water Park
  • Water Sports (+)
  • Wedding Services (+)
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply
3.4 / 5
Based on 3 reviews
from Melbourne, Florida
Verified Traveler
Submitted on 05-01-2014
Would Return or Recommend: Yes
This was our sixth trip to Mexico. Check in was the only negative part of the trip. We booked a premium ocean front junior suite king. Booked three months in advance. When we checked in we were told our room had two double beds. We stated we booked a king. We were told 'king' was a category not a bed size. Sure it its. We had to check into a double room and then move the next afternoon. The person checking us in was not friendly and wanted us to upgrade. It was obvious he was not happy t... Read more
Overall Experience
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Value
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Verified Traveler
Submitted on 02-08-2014
Would Return or Recommend: Yes
The service was the worst.
I have already paid for my room in October.
However, when I checked in the hotel on end of the December the concierge ask me to charge again.
I showed my confirmation slip and my payment certificate to the them but they weren't helpful, ask me to pay double.

And they told me that they will refund later. But still I have not received my money.
Overall Experience
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Value
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from Los Angeles, California
Submitted on 08-25-2014
Would Return or Recommend: Yes
This was our fourth trip to Cancun. It was our honey moon and I was expecting to get a honey moon room ready! The hotel told us that they will make the room ready the day after we arrived which took the excitement away.
Overall I like this hotel the only down side was that you had to literally fight for cabanas. I think the food was good quality and the staff were friendly. I still prefer to stay at this resort when I'm in Cancun.
Overall Experience
Quality
Value
Cleanliness
Staff Efficiency
Staff Friendliness
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