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$0 Down Weekend Flight + Hotel PKGS

Hard Rock Hotel Riviera Maya All Suites All Inclusive

Cancun, Quintana Roo, Mexico (CUN)

Room rates from:
$315 $202
Per Adult Nightly
Hotel + Flight from
WAS
Starting from:
$1,949 $1,219
Per Guest for 5 Nights
Based on 5691 reviews
Be pampered by royal treatment at Hard Rock Hotel Riviera Maya where luxury prevails with magnificent spas set amongst beautiful golf landscapes or b
Style: Beachfront, all Inclusive,
Room & Rates
Deluxe Room - All -Inclusive  - Hard Rock Hotel Riviera Maya All Suites All Inclusive - 9

Deluxe Room - All -Inclusive

Starting from
$315 $202
Per Adult Nightly

You’re a Rock Star now. Soak it in and enjoy top-­shelf luxury and everything you need for an unforgettable all inclusive performance with:


  • One king or two double beds, a hot tub, and complimentary Wi-­Fi
  • Private balcony, hammock, personal liquor dispenser and 24-­hour room service
  • Minibar with soda, bottled water, juices, domestic beer and an in-­room bottle of wine
  • Flat screen satellite TV, individually controlled AC
  • Rock Spa® bath amenities, bathrobes and slippers
  • Laptop-­sized digital safe, coffee maker, telephone, alarm clock, hair dryer, iron and ironing board


View: Resort View

Max Occupancy: Up to 4 guests including children. 482 sq. ft., 44.8 m2

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Deluxe Gold King Bed - All-Inclusive  - Hard Rock Hotel Riviera Maya All Suites All Inclusive - 4

Deluxe Gold King Bed - All-Inclusive

Starting from
$321 $205
Per Adult Nightly

Consider this room your all-­‐access pass to club awesome. So kick things off in style and never look back with:


  • One king bed, a hot tub and complimentary Wi-­‐Fi
  • A private balcony, hammock and personal liquor dispenser
  • Minibar with soda, bottled water, juices, domestic beer and an in-­‐room bottle of wine
  • Rock Spa® bath amenities, bathrobes and slippers
  • 24-­‐hour room service and a flat screen satellite TV
  • Laptop-­‐sized digital safe, coffee maker, telephone, alarm clock, hair dryer, iron, ironing board and individually controlled AC


View: Garden View

Max Occupancy: Up to 2 guests including children. 482 sq. ft., 44.8 m2

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Deluxe Gold  2 Double Beds- All-Inclusive  - Hard Rock Hotel Riviera Maya All Suites All Inclusive - 3

Deluxe Gold 2 Double Beds- All-Inclusive

Starting from
$321 $205
Per Adult Nightly

Consider this room your all-­‐access pass to club awesome. So kick things off in style and never look back with:


  • Two double beds, a hot tub and complimentary Wi-­‐Fi
  • A private balcony, hammock and personal liquor dispenser
  • Minibar with soda, bottled water, juices, domestic beer and an in-­‐room bottle of wine
  • Rock Spa® bath amenities, bathrobes and slippers
  • 24-­‐hour room service and a flat screen satellite TV
  • Laptop-­‐sized digital safe, coffee maker, telephone, alarm clock, hair dryer, iron, ironing board and individually controlled AC


View: Garden View

Max Occupancy: Up to 4 guests including children. 482 sq. ft., 44.8 m2

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Deluxe Platinum  2 Double Beds- All-Inclusive  - Hard Rock Hotel Riviera Maya All Suites All Inclusive - 8

Deluxe Platinum 2 Double Beds- All-Inclusive

Starting from
$348 $223
Per Adult Nightly

Consider this room your all-­‐access pass to club awesome. So kick things off in style and never look back with:

  • Hydro spa tub
  • Private bath with shower
  • Balcony with hammock
  • Liquor Dispenser
  • Mini bar with soda, bottled water, juice & domestic beer
  • LCD TV with satellite
  • Purified water
  • Rock Spa® bath amenities
  • Bathrobes & slippers
  • Digital safe (laptop size)
  • Individually controlled A/C
  • Coffee maker
  • Direct dial telephone
  • Alarm clock
  • Hair blow dryer
  • Iron/ironing board
  • Free wireless internet
  • 24-hour room service
  • Turndown service



View: Partial Ocean View

Max Occupancy: Up to 4 guests including children. 482 sq. ft., 44.8 m2

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Deluxe Diamond King - All-Inclusive  - Hard Rock Hotel Riviera Maya All Suites All Inclusive - 1

Deluxe Diamond King - All-Inclusive

Starting from
$382 $244
Per Adult Nightly

Hard Rock is more than a vacation — it’s a lifestyle. And to prove it, we’ve packed these legendary digs with non-­‐stop extras and no-­‐limit luxury:



  • Room with best views or locations (views and location varies per hotel)
  • King bed guaranteed
  • 24 Hour room service from select restaurant menus
  • Pre order breakfast
  • Espresso / American coffee machine
  • DVD player / CD player (upon request at Hard Rock Hotel Vallarta)
  • iPod dock / Radio / Alarm clock
  • Pillow menu
  • Aromatherapy menu
  • Concierge phone service
  • Upgrade brand of liquors in room dispenser
  • Private beach lounge chairs area with waiter service
  • Exclusive beach bag (one per room / per stay)
  • Private check-in & check-out / Late check -out & early check-in (subject to availability)
  • Nightly petit-four
  • Professional blow dryer

View: Ideal location with Pool and/or Partial Ocean View Max Occupancy: Up to 2 adults. 482 sq. ft. 44.8 m2

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Rock Royalty Level Deluxe Platinum King - All-Inclusive   - Hard Rock Hotel Riviera Maya All Suites All Inclusive - 6

Rock Royalty Level Deluxe Platinum King - All-Inclusive

Starting from
$426 $273
Per Adult Nightly
– Consider this room your all-access pass to club awesome. 
•Rock Royalty Personal Assistant (7am – 11pm) 
•Ironing Service (2 items per person/per stay) 
•Upgraded full-size Rock Spa® bath products 
•Express luggage delivery 
•Complimentary Shoe Shine 
•Nightly Petit Fours 
•Aromatherapy and Pillow Menu 
•Spa Tub Preparation (with 24-hours notice) 
•Personal Assistance with reservations (on 
and off property) 
•Priority Reservations to picks® and mix® 
program 
•Complimentary 25-minute couple’s 
massage at the Rock Spa® 
•VIP Check-in and check-out 
•Late checkout available (until 3pm – 
available upon request) 
•Complimentary beach bag (1 per room/per 
stay) 
•Bonus Track - (Personal Assistant will help 
review account and assist in express check- out) 
• Priority booking for bali beds ($) • Hydro spa tub
• Private bath with shower
• Balcony with hammock 
• Premium Liquor Dispenser – Absolut, Bacardi White, Johnny Walker Red Label, Jose Cuervo Especial 
• Mini bar with soda, bottled water, juice, domestic beer and snacks 
• LCD TV with satellite 
•Purified water 
•Plush Bathrobes & slippers 
•Sleeping mask 
•Loofah Sponge 
•Digital safe (laptop size) 
•Individually controlled A/C 
•Espresso machine 
•Direct dial telephone 
•iPod Dock 
•Hair blow dryer 
•Iron/ironing board 
•Free wireless internet 
•24-hour room service – select a la carte 
menu 
•Turndown service 
($) indicates additional cost – not part of the all-inclusive experience View: Partial Ocean View. 482 sq. ft. 
 
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Deluxe Platinum  Grand Sky Terrace 1 Bedroom - All-Inclusive  - Hard Rock Hotel Riviera Maya All Suites All Inclusive - 5

Deluxe Platinum Grand Sky Terrace 1 Bedroom - All-Inclusive

Starting from
$440 $281
Per Adult Nightly

Let’s amp things up and blow some minds with unparalleled access to the things in

life that rock. Step up and enjoy:


  • Access to a private 3rd floor outdoor terrace, lounge chairs and hot tub
  • One king bed and complimentary Wi-­‐Fi
  • Private balcony, hammock, personal liquor dispenser and in-­‐room red wine
  • Minibar with soda, bottled water, juices and domestic beer
  • Flat screen satellite TV, 24-­‐hour room service and turn-­‐down service
  • Rock Spa® bath amenities, bathrobes, and slippers
  • Coffee maker, telephone, alarm clock, hair dryer, iron, ironing board, laptop-­‐ sized digital safe and individually controlled AC
  • Private BBQ service available in sky terrace at extra cost


View: Ocean View

Max Occupancy: Up to 2 guests. 1,446 sq. ft., 134.4 m2 including terrace

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Pure Deluxe Gold King Bed - All-Inclusive

Starting from
$336
Per Adult Nightly

Consider this room your all-­‐access pass to club awesome. So kick things off in style and never look back with:


  • One king bed, a hot tub and complimentary Wi-­‐Fi
  • A private balcony, hammock and personal liquor dispenser
  • Minibar with soda, bottled water, juices, domestic beer and an in-­‐room bottle of wine
  • Rock Spa® bath amenities, bathrobes and slippers
  • 24-­‐hour room service and a flat screen satellite TV
  • Laptop-­‐sized digital safe, coffee maker, telephone, alarm clock, hair dryer, iron, ironing board and individually controlled AC


View: Garden View

Max Occupancy: Up to 2 guests including children. 482 sq. ft., 44.8 m2

Hide room details

Pure Deluxe Gold 2 Double Beds- All-Inclusive

Starting from
$336
Per Adult Nightly

Consider this room your all-­‐access pass to club awesome. So kick things off in style and never look back with:


  • Two double beds, a hot tub and complimentary Wi-­‐Fi
  • A private balcony, hammock and personal liquor dispenser
  • Minibar with soda, bottled water, juices, domestic beer and an in-­‐room bottle of wine
  • Rock Spa® bath amenities, bathrobes and slippers
  • 24-­‐hour room service and a flat screen satellite TV
  • Laptop-­‐sized digital safe, coffee maker, telephone, alarm clock, hair dryer, iron, ironing board and individually controlled AC


View: Garden View

Max Occupancy: Up to 4 guests including children. 482 sq. ft., 44.8 m2

Hide room details
Deluxe Family 2 Rooms Connecting - All-Inclusive  - Hard Rock Hotel Riviera Maya All Suites All Inclusive - 2

Deluxe Family 2 Rooms Connecting - All-Inclusive

Starting from
$578 $370
Per Adult Nightly

 

Swap the minivan for the tour van, buckle up, and go for a ride straight to the front row of paradise with world-­‐class extras including:


  • Two connecting rooms with one king and two double beds
  • Private balcony, hammock, hot tub and complimentary Wi-­‐Fi
  • Xbox 360, DVD player, and Fun in The Sun Bucket Kit
  • Kid’s room service menu, L’Oreal Kids bath products, candies and chocolate milk
  • Complimentary mini cake for birthdays upon request
  • Personal liquor dispenser and an adult minibar with soda, bottled water and domestic beer
  • A kid-­‐friendly minibar with snacks, juices, soda and more
  • Flat screen satellite TV and 24-­‐hour room service
  • Rock Spa® bath amenities, bathrobes and slippers for kids and adults
  • Coffee maker, telephone, alarm clock, hair dryer, iron, ironing board, laptop-­‐ sized digital safe and individually controlled AC

 View: Garden or Resort View

Max Occupancy: Up to 6 guests including children and infants. This room category is only available for families traveling with children. 964 sq. ft., 89.6 m2

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Deluxe Platinum  Grand Sky Terrace 2 Bedrrom - All-Inclusive  - Hard Rock Hotel Riviera Maya All Suites All Inclusive - 7

Deluxe Platinum Grand Sky Terrace 2 Bedrrom - All-Inclusive

Starting from
$691 $442
Per Adult Nightly

We packed this crowd pleaser with everything your entourage needs live it up and

rock the show in style. Enjoy:


  • Two connecting rooms with one king and two double beds, hot tub and wireless Internet
  • Private balcony, hammock and sky terrace with a double hot tub, lounge chairs, tables, a restroom and an ocean view
  • Xbox 360, DVD player, and Fun in The Sun Bucket Kit
  • Kid’s room service menu, L’Oreal Kids bath products and kid-­‐friendly snacks
  • Premium liquor dispenser, red wine, and an adult minibar with soda, bottled water and domestic beer, upgraded liquors available
  • A kid-­‐friendly minibar with juices, soda, snacks and more
  • Complimentary mini cake for birthdays upon request
  • Flat screen satellite TV and 24-­‐hour room service
  • Rock Spa® bath amenities, bathrobes and slippers
  • Coffee maker, telephone, alarm clock, hair dryer, iron, ironing board, laptop-­‐ sized digital safe and individually controlled AC
  • Private BBQ service available in sky terrace at extra cost


View: Ideal Ocean View

Max Occupancy: Up to 6 guests including children and infants. This room category is

available for families traveling with and without children. 1,928 sq. ft., 179 m2 including terrace

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Rock Suite Platinum - All-Inclusive

Starting from
$908
Per Adult Nightly

This room plays to a packed house every night and nails the gig every time. Unleash your inner icon and enjoy:

  • Oversized private balcony, hammock, hot tub, lounge chairs and tables
  • Premium liquor dispenser and in-­‐room bottle of red wine, upgraded liquor available
  • Minibar with soda, bottled water, juices and domestic beer
  • Exclusive restaurant and late-­‐night pillow menu
  • Aromatherapy, Rock Spa® amenities, bathrobes and slippers
  • Wireless internet, flat screen satellite TV, DVD player, CD player, and i-­‐dock
  • 24-­‐hour room service with select menu
  • Living room and dining room
  • Nightly petit fours & turn-­‐down service


View: Ocean Front

Max Occupancy: Up to 6 guests including children and infants. 2,583 sq. ft., 240 m2

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Rock Royalty Level Deluxe Platinum Double Beds - All-Inclusive

– Consider this room your all-access pass to club awesome. 
•Rock Royalty Personal Assistant (7am – 11pm) 
•Ironing Service (2 items per person/per stay) 
•Upgraded full-size Rock Spa® bath products 
•Express luggage delivery 
•Complimentary Shoe Shine 
•Nightly Petit Fours 
•Aromatherapy and Pillow Menu 
•Spa Tub Preparation (with 24-hours notice) 
•Personal Assistance with reservations (on 
and off property) 
•Priority Reservations to picks® and mix® 
program 
•Complimentary 25-minute couple’s 
massage at the Rock Spa® 
•VIP Check-in and check-out 
•Late checkout available (until 3pm – 
available upon request) 
•Complimentary beach bag (1 per room/per 
stay) 
•Bonus Track - (Personal Assistant will help 
review account and assist in express check- out) 
• Priority booking for bali beds ($) • Hydro spa tub
• Private bath with shower
• Balcony with hammock 
• Premium Liquor Dispenser – Absolut, Bacardi White, Johnny Walker Red Label, Jose Cuervo Especial 
• Mini bar with soda, bottled water, juice, domestic beer and snacks 
• LCD TV with satellite 
•Purified water 
•Plush Bathrobes & slippers 
•Sleeping mask 
•Loofah Sponge 
•Digital safe (laptop size) 
•Individually controlled A/C 
•Espresso machine 
•Direct dial telephone 
•iPod Dock 
•Hair blow dryer 
•Iron/ironing board 
•Free wireless internet 
•24-hour room service – select a la carte 
menu 
•Turndown service 
($) indicates additional cost – not part of the all-inclusive experience View: Partial Ocean View. 482 sq. ft. 
 
Hide room details
Hard Rock Hotel Riviera Maya All Suites All Inclusive
Km 72 Carretera Cancun - Tulum, Cancun, Mexico 77710

Location

The ultimate pampering experience awaits at Hard Rock Hotel Riviera Maya Heaven Section. Set on a luxury beachfront location, the 4-star resort is an adults only all-inclusive retreat ideally positioned in Riviera Maya just 60 Minutes from the Cancun Airport. Be pampered by royal treatment at Hard Rock Hotel Riviera Maya where luxury prevails with magnificent spas set amongst beautiful golf landscapes or breathtaking ocean views.

Why Stay Here

  • Oceanfront
  • Full Service Spa
  • Luxurious gardens
  • Many Great activities

Resort Details

The ultimate pampering experience awaits at Hard Rock Hotel Riviera Maya Heaven Section. Set on a luxury beachfront location, the 4-star resort is an adults only all-inclusive retreat ideally positioned in Riviera Maya just 60 Minutes from the Cancun Airport. Be pampered by royal treatment at Hard Rock Hotel Riviera Maya where luxury prevails with magnificent spas set amongst beautiful golf landscapes or breathtaking ocean views.
This Family resort is set within a 85-acres expanse, combining the exuberant virgin jungle, typical of the state of Quintana Roo, with wide and spacious lawns and gardens carefully designed to please the senses. Our botanical garden cares for and multiplies the native trees and flowers to offer you the widest array of brilliant colors. From the central patio with its colonial fountain, through the romantic archways, down to the natural tile floor to the carefully handcrafted furniture, it all combines to create a magical setting.

The highlight of this resorts offerings is its deluxe full-service spa. However, if you are an active person you will want to choose from a range of activities including non-motorized water sports, tennis on three lit courts at Hard Rock Hotel Riviera Maya, and golf on two nearby championship courses to keep you energized throughout your stay. Lagoon-style beaches invite snorkeling, swimming and kayaking next to snow-white sands, and a lap pool welcomes serious swimmers. A range of facilities designed with relaxation in mind include a yoga hut and an indoor pool with sound therapy. For true heart-pumping fun, you can try out the 100-foot climbing tower, the 14-obstacle fitness trail, the virtual spinning room or the wide range of classes offered in the full-service aerobic studio. The fully equipped fitness center offers everything from free weights, to treadmills, to stair and weight machines.

All-Inclusive Details


  • 5 Star acommodations
  • Casual and a la carte dining
  • Beverages
  • Snacks
  • Top-shelf in-room liquor dispenser
  • 24/7 in-room service
  • Land sports
  • Fitness center
  • Pool and beachside service
  • Daily activities
  • Nightly entertainment
  • Live entertainment
  • Free Wi-Fi in-room and resort-wide
  • Parking Free
  • Unlimited phone calls to the Continental US and Canada
  • Private function concessions
  • Gratuities inlcuded

Accommodation Details

  • Luxurious accommodations with double jacuzzi.
  • Non-smoking rooms available Unlimited phone calls to Mexico, USA and Canada from your room (Some Restrictions apply).
  • Fruit basket and wine upon arrival.
  • Wireless Internet throughout the resort
  • Turndown service. Liquor dispenser.
  • Mini-bar containing sodas, bottled water and domestic beer, including a fully stocked in-room liquor dispenser that offers top-shelf night caps.
  • TV with satellite.
  • Brand name bath amenities.
  •  Bathrobes and slippers.
  • Digital safe (laptop size),
  • Individually controlled air conditioning,
  • Coffee maker,
  • Direct dial telephone/alarm clock,
  • Hair dryer,
  • Iron/ironing board.
  • 24 Hour room service.

Restaurants, Lounges & Bars

DINING
At the Hard Rock Hotel Riviera Maya, dining is about more than food. Its a feast for the senses and an appetite for the good life. One served up with legendary eats and non-stop service at 9 world-class restaurants. That means access to everything from a decadent steak house and classic Italian to Asian fusion, service by the pool, and everything in between.

RESTAURANTS:

  • THE MARKET:Enjoy fresh and exotic ingredients from around the world with a breakfast buffet by morning and themed dinner buffet by night.
  • PIZZETO: Step outside and step into a world of flavor with a wood burning stove, crispy brick- oven pizza, salads, soups, and pasta la carte.
  • FRIDA: Discover the fiery flavors and festive atmosphere of Mexico at Frida, serving Mexican cuisine and regional specialties la carte.
  • IPANEMA: Head to South America with authentic Rodizio service and the passionate flavors of Brazil. Sit, sample, and share with traditional ingredients and modern style.
  • ZEN: From sushi to stir fry, Zen offers the very best of traditional Asian cuisine with dishes served la carte.
  • TORO: The good life deserves a great steak. Step inside and enjoy premium cuts of the finest steak and a menu of lavish dishes served la carte.
  • CIAO: Savor the finest Italian specialties la carte as you take your taste buds on a journey to the heart of culinary paradise. Weve got your favorite table ready and waiting.
  • LE PETIT COCHON: Serving remarkable dishes la carte, Le Petit Cochon features the finest ingredients for a delicious taste of the rustic French countryside.

  • DELIS and SNACK BAR Being this epic can work up a hunger. With 3 delicious snack and sweet options, youre never far from a quick bite to eat.

  • CAFFETO: Kick back and take it slow with snacks, coffee, and tea served until 11PM.
  • FLOAT: Grab a quick bite to eat or enjoy a selection of top-shelf cocktails by the pool.
  • DIVE: Refuel with great snacks, top-shelf drinks, and service by the Heaven pool.

  • IN-ROOM DINING Sometimes going big means keeping a low profile. Stay in, enjoy your view, soak in the double Jacuzzi, and order up any time of day with 24-hour room service. Here, youll never get bored and youll always be satisfied. Well make sure of it.

  • BARS With 9 legendary bars, youre never far from a refill. Thats what being a Rock Star is all about. Raise a glass and toast to all things awesome as you live it up and take it through the night. Or, relax and grab a cool drink along the crystal blue waters and warm Caribbean sand with service by the pool. We even packed your room with a personal liquor dispenser, premium brands, and a fully stocked minibar with domestic beer, bottled water and juice.

  • SUN BAR: The perfect place to raise a glass, the Sun Bar is located off the main lobby and offers exotic cocktails, old favorites, and a premium selection.
  • DIVE BAR- Heaven section Short steps from the main pool, the Dive Bar is the perfect place to relax after a sun filled day with fresh beverages and light snacks.
  • FLOAT BAR: A fresh Margarita for you and a strawberry smoothie for your little one. Enjoy this pool side bar while soaking up the Caribbean sun.
  • CAFFETTO:Kick back and take it slow with snacks, coffee, full bar and premium cocktails until 11PM.

Pools & Spas

Multiple pools. Indoor pool with sound therapy, lap pool. LIVE HARD PURIFY HARDER,
Committed tooffering authentic experiences that rock, Hard Rock
Hotels & PURIFY HARDER Casinos presents Rhythm and Motion the worlds firstfully immersive music-centric spa menu utilizing amplified vibrations, pressures and patterns, as the foundation of its treatments.
Thisgroundbreaking experience takes guests on a rhythmic massage
journeybass vibrations ripple through the massage table as treble beats
come from above, sending pulses through the body and leaving guests
feeling energized and invigorated.
These areinvented Rock Spa Rhythm andMotion treatments, available at Hard Rock Hotels & Casinos, transcending current spa rituals and inspiring spa-goers to Live Hard, Purify Harder.
Turning up the volume on the traditional Swedish massage practices, the massage therapist synchronizes movements with an expertly curated playlist
as guests embark on a journey of the senses. Utilizing Hard Rocks
differentiatormusiceach treatment connects the healing power of music
with the artistry of message therapy.

RHYTHM AND MOTION Synchronicity(50 or 80 minutes)PLAYLIST Utilizing
greatest hits from yesterday to today, the treatment taps into
memories to create an experiential journey, in sync with a performance of
techniques, pressure and rhythm. The massage is infused with a choice of natural organic essential oils to reduce stress, ease muscle tension, and detoxify.

Face the Music(50 or 80 minutes)
Bringing the therapeutic benefits of sound vibration and clinically
proven organic products to rejuvenate and hydrate facial skin, this
journey leaves skin smoothed and refreshed, shedding years andrestoring a star-worthy glow.

SmoothOperator(50 minutes)
Retunes the skin and rocks the souwith a two-part treatment
removing impurities and invites new nourishing elements in. Starting
with the rhythmical Sweetgrass inspired dry brushing, a ritual that
softly sloughs rough skin away and closing with a soothing detoxifying
wrap, to release toxins, hydrate, and smooth the skinwrapping it up
on a high note.

Wrap Remix (110 minutes)
Thisis the ultimate healing experience warming guests up and wrapping them in bliss with a sweet finish. For the full body benefit, this treatment begins with a cleansing shot of ginger tea to jumpstart the detox process, followed
by a brisk, rhythmical Sweetgrass inspired dry brushing. Following the
detoxifying wrap to nourish the skin, the 250 -minute rhythm and motion
massage and cleansing facial mask complete the treatment. A refreshing shot of Rock Spa Detox Tea is then served, to keep guests in a state of ahhh even longer.

HISTORY OF ROCK SPA
Hard Rocks mission is simple: to spread the spirit of rock n roll by
creating authentic experiences that rock. Not only do we aim to provide such memorable moments, but provide them to an audience that specifically seeks out experiences far from the usual moments that resonate and stand apart
from a pool of generalizations. In the ever-evolving world of hospitality,
Hard Rock sought an opportunity to revitalize and take the spa industry a
step forward.
Realizing that our guests are in search of unusual, yet unforgettable
encounters, we were able to invigorate our Rock Spa offerings by providing
an immersive and energetic departure from what our spas traditionally delivered. Through the new musically-synchronized treatments, our goal is for guests to embark upon a journey of the senses into which they are subsumed, a journey that makes them awake, alive and at peace all at the same time. Much like seeing your favorite artist perform live, you would
rather be nowhere else.

Weddings

Hard Rock is excited to announce their new Indian Wedding Esperiences available at Hard Rock Hotel Riviera Maya. The Indian Wedding Experiendce offers Live entertainment, popular Indian Music, decor and traditional cuisine crafted by our master chefs. Special Promotion: Two Night Anniversary Stay
Couples who book a minimum of a 5 night stay within 18 months of their wedding at Hard Rock Hotel Riviera Maya, will receive 2 complimentary room nights. Bride and groom must provide their wedding confirmation number at the time of booking. Complete stay must be a minimum of 7 nights. Promotion does not apply for the Deluxe Room.
Promo code: WED2NIGHT
Minimum Stay: 5 nights (Complete stay must be a minimum of 7 nights / 5 nights paid + 2
nights complimentary = 7 nights total stay)
Booking Window: Now through 08-MAY-2015
Travel Window: Now through 08-MAY-2017
Combinable with $1,800 Limitless Resort Credit
COMPLIMENTARY HONEYMOON and ANNIVERSARY PACKAGE: Mini Honeymoon Cake, Bottle of Sparkling Wine, Honeymoon Dinner, In-Room Breakfast, Jacuzzi Experience. Requirements: Honeymoon couples must present proof of marriage within the past year. NOTE: Anniversary amenity is ONLY the Mini Cake. After honeymoon couple checks in at the front desk, couple will be directed to the honeymoon desk where they will be welcomed and reserve their candlelight dinner. The additional amenities will be delivered to their room.

Entertainment & Activities

Music Lab

Hard Rock Hotel Riviera Maya introduces the ultimate way to live out your fist-pumping, guitar-shredding fantasy,
Music Lab.
All guests 12 years and older can choose from 4 programs, complete with expert instruction and accelerated stage training. Program is free as a part of the all inclusive stay.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • AAA 4-Diamond Resorts
  • All-Adults
  • All-Inclusive
  • Beachfront
  • Business Services
  • Car Rental Desk
  • Complimentary Bathrobe and Slippers
  • Concierge Desk
  • Currency Exchange
  • Dry Cleaning Service
  • Elevator / Lift
  • Exterior Corridors
  • Fitness Facility
  • Free Local Calls
  • Free Parking
  • Free Wi-Fi
  • Gazebo
  • Ice Machine
  • Indoor Pool
  • Interior Corridors
  • Jacuzzi/Hot Tub
  • Jogging Area
  • Lounge/Bar
  • Massage Services
  • Medical Services
  • Multilingual Staff
  • Multiple Swimming Pools
  • Night Club
  • Non-Motorized Water Sports
  • Ocean View
  • On-Site Travel Agency
  • Pool Area Bar
  • Restaurant
  • Room Service
  • Sauna
  • Secured Parking
  • Security Guard
  • Shopping
  • Snack Bar
  • Spa Services
  • Steam Room
  • Sun Deck
  • Swim-Up Bar
  • Swimming Pool
  • Tennis Courts
  • VIP Rooms
  • Valet Parking
  • Wake-Up Service
  • Water Sports
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 5691 reviews
from Tulum
Submitted on 06-06-2016
The main worries at an all inclusive is quality of food/drinks and cleanliness. Hard Rock Riviera Maya comes through in these areas. We stayed Monday-Friday and the daytime activities suited us fine. We stayed at beach/pool on Hacienda side. Never had a reason to go to Heaven side during the day. I've heard that it's more laid back/quiet but we enjoyed watching people/kids on the hacienda side. We ate at Torro, Ipanema twice, and Zen. All were wonderful. We ate at Pizzeto near pool everyday and ... Read more
from Lake Charles, Louisiana
Submitted on 06-06-2016
This is our 5th trip to Hard Rock Riviera Maya and the most common question we get asked is Why do we keep going back? Besides it being a beautiful resort...besides it being immaculately clean...besides it having great food and great drinks... It is the staff there that keep us coming back! When we arrive and are greeted "Welcome home", that makes all the long travel hours melt away and you feel like you can finally relax. When we walk around the resort and told Hola and Buenos Dias from eve... Read more
from National Harbor, Maryland
Submitted on 06-06-2016
Just returned from a fantastic trip at the HRRM. It's a beautiful resort and the service is World Class. We had our daughter's wedding there and they did a fabulous job. I want to recognize a few people that we're absolutely tremendous and need special recognition. First, our butlers Mauricio and Esau were second to none in customer service. I would return just because of them. Secondly, our wedding coordinator, Miriam, was terrific. If you are going to consider having a destination wedding, b... Read more
from Columbia, South Carolina
Submitted on 06-06-2016
I'm sure I will have more because I still have 2 more nights here, but I want to give a big shout out to Cristian and Kiyoshi in the Heaven pool area, Marco (pollo) in the Martini Bar, manager Mateo, and Luis at Los Gallos. Best service, beat atmosphere, and employees that really care. I will be back for sure!
from
Submitted on 06-06-2016
This was our first time in Mexico & also our first time at an all inclusive. We had our wedding here on May 25th with 20 of us. Upon arriving on Monday May 23rd our shuttle of 8 people we were greeted outside with cool towels that smelled like HEAVEN..(literally the heaven building smelled like those towels the whole week & we all wanted to bring the smell with us). Our shuttle dropped us off on the wrong side. We were dropped off at Hacienda but were staying on the Heaven side. Well no big deal... Read more
from New York City, New York
Submitted on 09-06-2016
This resort does not have an actual beach instead it's a man made beach from the ocean. There is not much area to swim in because of that. The restaurants are good the resort is clean the staff is semi friendly. Hard rock cancun is wayyyyy better. This is ore of couples resort or family resort.
from Colorado Springs, Colorado
Submitted on 09-06-2016
We spent a week at the Heaven side of the Hard Rock Hotel in Riviera Maya. The resort is clean and well kept, the rooms were comfortable, and the staff was exceptionally friendly and helpful. The variety of restaurants was great and the food was excellent. The pools offer everything from the party scene to relaxing quiet areas to a family-friendly area with plenty of kids activities to more intimate small pools. The beaches and lagoons were comfortable and clean and the snorkeling was great! The... Read more
from london
Submitted on 10-06-2016
The hotel was absolutely fabulous the staff were beyond great and the atmosphere and the facilities were awesome. I loved the way the staff would pre-empt your needs and desires and would make recommendations instead of only being functional and polite , it made a difference it permitted us to try drinks, food and activities we may have not had the idea of trying . The hotel is laid back and casual but the service is efficient and prompt. The alcoholic drinks were all mixed with recognised bra... Read more
from Hilliard, Ohio
Submitted on 10-06-2016
Check in was easy and quick. Our room was ready early so we were able to get right in.The two bedroom deluxe with rooftop balcony and hot tub was awesome. Very clean rooms and comfortable beds /pillows. However room 8345 has some plumbing issues. The toilet never stopped running, the pipes in the walls made loud weird noises all day/ all night. Great new feature are the wrist bands programmed with your room number that unlock your door- no more key cards! Music is everywhere at this resort wh... Read more
from
Submitted on 10-06-2016
The service, staff and management team is awesome. I misplaced my Texas DL and Credit Card and they turned it in immediately at the Hacienda Area of the Hotel. The food and drinks are non stop all day long, bring sunscreen and lotions for mosquitoes just in case. I am still here with two days to go and the professional service continues.
from
Submitted on 29-06-2016
This was my first time at Riviera Maya, and I got to admit that I loved everything!! The staff members were very friendly, kind and polite. I enjoyed the entertainment, as well as the food. The spa was really great; I enjoyed the massages and facial treatments. My favorite part at the spa, was the "temazcal" which was a great spiritual experience. During our stay my mom felt sick, and she needed medical assistance. But everything happens for a reason! Dr. Hector Trevino assisted my mom, and let ... Read more
from Galesburg, Illinois
Submitted on 30-06-2016
The Cafetto was a wonderful oasis for us in the am and In the evening in between meals. The having fruit cups you can run in and grab while at the pool and the coffee and white mochas are my favorite on site. Snacks, donuts and the people mingling are the best here. Sit around and watch the hotel in the works while you grab a snack!
from Orlando, Florida
Submitted on 30-06-2016
We spent four days at the hard rock riviera maya and we had the best experience! Aside from the great views, amenities, and entertainment, the staff's service was great! Everyone was so polite when answering our needs, from the front desk to the maintenance personnel. Most of the time we stayed at the pools on the heaven side. We spent a full day from early morning to late afternoon at the natural pool and we had such a relaxing time. Specially because our bar server, Diego was the best! He was ... Read more
from
Submitted on 01-07-2016
We stayed 3 wonderful nights. My husbands company had their annual general meeting here, the resort did a fantastic job with the events and dinners. The food was pretty good, the employees were friendly, the room was clean and comfortable. We stayed in the Heaven side of the resort, it was very relaxing. The lagoon is lovely to swim in (tropical fish!). I really enjoyed the Rock Spa, I had an awesome massage....take advantage and come an hour early to your appointment and use the "hydrotherapy".... Read more
from South San Francisco, California
Submitted on 01-07-2016
We just returned from our romantic trip, and verything was perfect Great sunny Weather, the food is amazing, and the staff is very professional and they call you back to confirm if the service you requested was delivered. Little Cesar, Diego and all the entertainment guys are awesome...! We will comeback for sure! Thank you Hard Rock Hotel!!
from Addison, Illinois
Submitted on 03-07-2016
I really enjoyed my stay at the Hard Rock Hacienda. What really stood out to me was the friendly atmosphere that two members named Jay and Gerardo from the teen club known as "The Cavern Club" provided. They always said hi and offered to help us with anything we needed. They didn't seem like workers to my family and I they were more like good friends. They made our stay even better than it already was.
from
Submitted on 03-07-2016
Amazing stay! Great place to take your kids and enjoy the beautiful beach. Food choices were awesome! Staff was great and Cipriano there went above and beyond to make sure we were taken care of from the time we arrived until our departure. The beach side is a must. Definitely going back!
from Vancouver, Canada
Submitted on 03-07-2016
My mom and I went there for a day pass. We are members at a different resort and we travel a lot. From the time we arrived at Hard Rock, we felt very welcomed by the staff's hospitality. Unfortunately, the weather wasn't being very cooperative, but that in no way dampered the day. The staff rose to the occasion by ensuring the guests had a great time through non-stop fun and interactive activities. I was pleasantly surprised at the quality of the food buffets at this resort not to mention the st... Read more
from Dallas, Texas
Submitted on 04-07-2016
My family & I spent 5 WONDERFUL fun filled days at this resort! The staff was very attentive. Jaime & Joss and everyone made us feel at home. If you have a chance to go to this resort I highly recommend that you do! We will definitely be going back!
from Burlington, Canada
Submitted on 04-07-2016
From check-in until airport transfer, smooth seamless, easy breezy! Food was excellent, beach and pools great! Drinks great and easy! My favourite place, the Marinti after dinner over the ocean with a cool breeze and a great drink! Go explore, and have fun!
from Monterrey, Mexico
Submitted on 07-07-2016
Besides the pool not being THAT clean, everything else was wonderful. Totally worth your money. Very good food, restaurants, excellent service from everyone at the hotel. Once you enter the hotel property, you forget all your daily worries and just enjoy the stay. No need to remember the key to your room, or your wallet, or the towel...you just ENJOY! We loved that it was a family oriented hotel, lots of activities for little kids, pre-teens and adults. Really happy we chose HRH!
from Tulum
Submitted on 07-07-2016
The resort, facilities, amenities, and staff went above and beyond to make our 5th anniversary feel like a honeymoon. Champagne, rose petals, cake, and other treats were provided in our room on our special day. Heaven felt like its name. We will definitely return for a future vacation.
from London, England
Submitted on 07-07-2016
Staff were brilliant. Very good, friendly, courteous service by all hotel staff. Very accommodating. Food was quite bland, and I felt it was more 'quantity over quality.' I found it difficult to eat healthily, apart from at breakfast time. Our best meal was at the French restaurant over at Heaven. The grounds were immaculately kept- not a blade of grass out of place. Our kids enjoyed the nightly shows and the pool. Beach area very nice and calm water. Good for beginner snorkelling. The rooms we... Read more
from Tulum
Submitted on 07-07-2016
We greatly enjoyed our stay. I can honestly say that ever single staff member that we encountered was very friendly, always offering assistance and ready to provide excellent service. The service, food, music and entertainment were all excellent!!! Thank you.
from Tulum
Submitted on 07-07-2016
My girlfriend and I stayed at the hard rock over the 4th of July holiday. We stayed on the adults only side and thoroughly enjoyed our stay. The grounds are beautiful and well manicured, the service was top notch and we did not have a bad meal. There were constant activities at the pool and the staff was friendly and always seemed to have our drinks ready. The only thing that we thought was missing were the fireworks but that is definitely a small item. Overall we love the hotel.
from Lake Hopatcong, New Jersey
Submitted on 11-07-2016
Just got back from a 7 night stay at the Hard Rock Hotel Riviera Maya and had a great time with family (11 of us). The resort is really nice and modern and the staff is very friendly and go over and above to make you feel at home. Marcela and Mario were great in getting us anything we needed... even on short notice. They really took great care of us and assisted us in getting dinner and spa setup just the way we wanted. Also, other staff that made our stay at the HR even better... Edgar at t... Read more
from
Submitted on 11-07-2016
Perfect family vacation. Great food, wonderful service, all staff is committed to give the best service to their guests. We loved the beach, clear water, quite, special for kids.. Very clean and comfortable rooms. My kids simply had so much fun with all the activities the entertainment staff planned every day and also they liked the kids Club (La Caverna) a lot!. Special thanks Isabel at La Caverna, to Alberto Perez, for his awesome services at the beach, Ezequiel his supervisor, Alma for her se... Read more
from Tulum
Submitted on 11-07-2016
Outstanding facility with great service and tours. Food was good except one restaurant. The French one. Bad service at this place. Go visit the Italian restaurant Chaio and ask for Alejandro. GREAT waiter. Watch out for the sales pitch. It can be a little strong
from Toronto, Canada
Submitted on 11-07-2016
The good. Amazing food. Food everywhere. Lobby by pools by beach. A wood burning pizza oven whenever you want. Several restaurants. Room service was a bit weak. They have a Brazilian steak restaurant like copa cabana. It was amazing! Also a teppanyaki restaurant with cooking tables. Real cool for the kids. We stayed on fam side. Beautiful property with gardens hidden caves and relaxation coves. FAB MAN MADE BEACH. When you are with little ones no need to worry. No tide clear beautiful wate... Read more
from Luckey, Ohio
Submitted on 11-07-2016
I had the luxury of a 80 minute massage and 50 minute facial with Adelia Lopez yesterday. Adelia was absolutely the best masseuse I've ever experienced, and I've had dozens over the years. She was completely thorough with both and so informative even though I don't speak Spanish. With the facial, which I'd never had, she put my at ease and it was wonderful. If you're coming to the Hard Rock at Riviera Maya I'd highly recommend Adelia.
from
Submitted on 14-07-2016
I don't do all inclusive resorts often because I fear that the quality of service and food may suffer- I was so wrong and my expectations were superseded during my stay at this resort. We arrived on the 4th of July and from the moment we stepped foot onto this resort it was fantastic. The service was spectacular and the food was very good, especially during dinner hours at the restaurants, which there are 9! We stayed at the Heaven side which made our experience even that much better because i... Read more
from Atlanta, Georgia
Submitted on 14-07-2016
Great food, service, and staff! everyone here is very helpful and friendly. I would greatly recommend Lyon in the teens club!! lots of fun games and people there :-) The hard rock hotel is a great place for a family vacation, I cannot wait to visit again very soon!
from Waterloo, Canada
Submitted on 14-07-2016
I am 23 years old - here for a business trip with my mom in which she has to work more than I do. Given this, I was kept busy with fun activities from 10:00am to 5:00pm by the pool. The day FLIES by, even though I am on my own. Thankfully, I became close with many of the Sports & Entertainment staff. Chihauha, Nicky, Lyon, Gerry, Mario, Kermit, Dani and Chicken Poyo (to name a few) made my trip so memorable. They are so personable and really made my visit special. Thank you for all the great act... Read more
from
Submitted on 15-07-2016
We just returned from the Heaven side of Hard Rock and had a wonderful visit. There were small hiccups on occasion, took about 25 minutes for our private airport transfer to pick us up, at the airport, as well as an error for our honeymoon breakfast in bed gift (didn't come on the day we scheduled, had to change it to the next day) but that was corrected quickly and wasn't anything to really worry about. The entertainment crew at the heaven pool bar was great. They bring a lot of fun and ener... Read more
from Tulum
Submitted on 15-07-2016
Will stay here again. It's perfect for all ages. You can stay at the family side of the hotel and still enjoy the adult side of the hotel. All inclusive really means that you can visit all the restaurants. They are so smart to have the room key on a bracelet with a scanner. Your bracelet gave you access to everything in the hotel. Very safe. We had to register each time we entered and left the hotel. Taxis have to register to enter hotel as well as leave the hotel.
from North Andover
Submitted on 18-07-2016
This resort is the perfect vacation getaway for the family. Facilities are great, staff is very friendly and very helpful. Food was plentiful and readily available. Place has a great vibe! Would go back and stay if I am in the area again.
from Toronto, Canada
Submitted on 18-07-2016
Our first visit and we loved it! Staff are everywhere, and so nice, creating a perfect atmosphere. Food is great and available all over the resort. Casual and formal dining choices are plentiful and high quality. Perfectly safe, excellent security and the resort is beautifully maintained. Opportunities for relaxation as well as party zones of all types. You can choose your preference.
from Tulum
Submitted on 18-07-2016
I had always heard of hard rock and was excited to stay there! Truthfully it was a below average hotel. A little run down I my opinion and food on the resort was average at best! We had a problem with our room and finally got help resolving it thanks to Giovanny. He was truly helpful and the hotel is lucky to have him.
from Flagler Beach, Florida
Submitted on 19-07-2016
This all-inclusive resort feels like a cruise on land, only better! The surroundings are extremely peaceful and serene. The rooms are immaculate and very luxurious. The kids club is phenomenal. Had a Primavera massage at the spa and felt completely relaxed after the conference I was here for. All in all a great, relaxing vacation to Cancun!
from Gallatin, Tennessee
Submitted on 19-07-2016
This was my first all-included resort stay. I am now spoiled beyond redemption. The staff sought every opportunity to make your stay as comfortable as possible. The room had a killer view, and the food was excellent. There were French, Mexican, Italian, Brazilian, and other restaurants that I did not get to visit. The wife and I had a ball. There was not much that the resort did not have. I intend to go back as soon as possible..
from
Submitted on 22-07-2016
My experience during my staying at Hard Rock Hotel on July 2016 was a good one. Although it's a bit commercial (compare to Dreams Rivera at Cancun i stayed in 2013), the overall experience was great! The pool could have been a little cleaner but service by the staff was really great and very friendly! The entertainment crew was great - in particular Super "Mario" was terrific! He was very energetic and a lots fun to be with. He was very nice to kids and has done a great job for our snorkeli... Read more
from San Diego, California
Submitted on 22-07-2016
I just completed a Five day vacation at Hard Rock. I stayed here when it was Adventura Spa Palace and I want to say it was then and remains a place of relaxation and enjoyment. My daughter and I stayed at Heaven, the adults only side of the resort, was just a few feet from the beach. We rented a Cabana at Eden beach and Luis was our personal butler. We was so attentive, kept us well fed and an endless supply of water and drinks. It was a wonderful secluded cove next to an outdoor jacuzzi. I p... Read more
from Lanham, Maryland
Submitted on 22-07-2016
I was looking for an adult all-inclusive resort to celebrate my 40th birthday. My travel agent suggested this resort as she recently experienced the resort firsthand. I loved every minute of my weeks' stay- never leaving the resort. I had a blast with the entertainment staff at the pool: Orlando, Maritza, Little Caesar, Karen, Smiley, and Jonathan kept us smiling and happy the entire time! I visited the Rock Spa for facials and massages- Juan Mauel in the Rock Spa is the best!
from
Submitted on 22-07-2016
Great vacation! Very nice accommodations. Received the best service from Diego at Eden Beach. He made sure that we had everything that we needed. Diego always went above and beyond to keep our group happy. Thanks for making our vacation the best Diego!
from
Submitted on 22-07-2016
Had a great time at the Hard Rock! It was beautiful and the accommodation were great! Diego at Eden Beach was excellent!! He went above and beyond to make sure we had everything we needed!! He made the trip perfect!! Thank you Diego!!
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