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Extra $200 OFF Package | $100 OFF Hotel

Emporio Hotel & Suites Cancun

Cancun, Quintana Roo, Mexico (CUN)

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Based on 1701 reviews
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Room & Rates
Superior Room, Ocean View

Superior Room, Ocean View

2 Full Beds
365-sq-foot (34-sq-meter) room, balcony with ocean views

Entertainment - Free WiFi, flat-screen TV with cable channels, and DVD player
Food & Drink - Microwave, minibar, coffee/tea maker, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Suite, 1 Bedroom, Kitchen, Oceanfront

Suite, 1 Bedroom, Kitchen, Oceanfront

1 King Bed and 2 Twin Beds
841-sq-foot (78-sq-meter) room, balcony with ocean views

Layout - Bedroom, living room, and dining area
Entertainment - Free WiFi, flat-screen TV with cable channels, and DVD player
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Suite, 2 Bedrooms, Beachside

1 King Bed or 2 Twin Beds
Features a private balcony

Entertainment - Free WiFi, flat-screen TV with cable channels, and DVD player
Food & Drink - Microwave, coffee/tea maker, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Suite, 2 Bedrooms, Kitchen, Oceanfront

Suite, 2 Bedrooms, Kitchen, Oceanfront

5 Twin Beds
1205-sq-foot (112-sq-meter) room, balcony with ocean views

Layout - 2 bedrooms, living room, and dining area
Entertainment - Free WiFi, flat-screen TV with cable channels, and DVD player
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Suite, 2 Bedrooms, Resort View

1 King Bed or 2 Twin Beds
Features a private balcony

Entertainment - Free WiFi, flat-screen TV with cable channels, and DVD player
Food & Drink - Microwave, coffee/tea maker, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Suite, 1 Bedroom, Kitchen, Ocean View

Suite, 1 Bedroom, Kitchen, Ocean View

1 King Bed and 2 Twin Beds
841-sq-foot (78-sq-meter) room, balcony with ocean views

Layout - Bedroom, living room, and dining area
Entertainment - Free WiFi, flat-screen TV with cable channels, and DVD player
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Standard Room

2 Full Beds
Features a private balcony

Entertainment - Free WiFi, flat-screen TV with cable channels, and DVD player
Food & Drink - Microwave, coffee/tea maker, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Run of the house

Run of the house

2 Full Beds
365-sq-foot (34-sq-meter) room, balcony with resort views

Entertainment - Free WiFi, flat-screen TV with cable channels, and DVD player
Food & Drink - Microwave, minibar, coffee/tea maker, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Junior Suite

1 King Bed and 2 Twin Beds
796-sq-foot (74-sq-meter) room with a balcony

Layout - Bedroom, living room, and dining area
Entertainment - Free WiFi, flat-screen TV with cable channels, and DVD player
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Master Suite

1 King Bed and 2 Queen Beds
1205-sq-foot (112-sq-meter) room with a balcony

Layout - 2 bedrooms, living room, and dining area
Entertainment - Free WiFi, flat-screen TV with cable channels, and DVD player
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Deluxe Double Room

2 Full Beds
Balcony with lagoon views

Entertainment - Free WiFi, flat-screen TV with cable channels, and DVD player
Food & Drink - Microwave, coffee/tea maker, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Deluxe Double Room

2 Full Beds
Balcony with lagoon views

Entertainment - Free WiFi, flat-screen TV with cable channels, and DVD player
Food & Drink - Microwave, coffee/tea maker, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Superior Room, Oceanfront

Superior Room, Oceanfront

2 Full Beds
365-sq-foot (33.92-sq-meter) room, balcony with ocean views

Entertainment - Free WiFi, flat-screen TV with cable channels, and DVD player
Food & Drink - Microwave, minibar, coffee/tea maker, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Suite, 2 Bedrooms, Kitchen, Ocean View

Suite, 2 Bedrooms, Kitchen, Ocean View

5 Twin Beds
1205-sq-foot (112-sq-meter) room, balcony with ocean views

Layout - 2 bedrooms, living room, and dining area
Entertainment - Free WiFi, flat-screen TV with cable channels, and DVD player
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Suite, 2 Bedrooms, Ocean View

1 King Bed or 2 Twin Beds
1385-sq-foot (128.71-sq-meter) room with a balcony

Layout - Living room, dining area, and sitting area
Entertainment - Free WiFi, flat-screen TV with cable channels, and DVD player
Food & Drink - Kitchen with stovetop, microwave, dishwasher, and cookware/dishware
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Emporio Hotel & Suites Cancun
Blvd. Kukulcan, Retorno Gucumatz, Km.17 Lote 49, Segunda Etapa, Zona Htl., Cancun, Mexico 77500

Rooms
Make yourself at home in one of the 399 air-conditioned rooms featuring microwaves and DVD players. Rooms have private balconies. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Amenities
Spend the day on the private beach or dip into one of the 2 outdoor swimming pools. Additional amenities at this resort include complimentary wireless Internet access, gift shops/newsstands, and wedding services.

Dining
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at one of the resort's dining establishments, which include 2 restaurants and a coffee shop/café. While enjoying a refreshing dip in the resort pool, you can order your favorite drink at the poolside bar. Buffet breakfasts are available daily for a fee.

Business, Other Amenities
Featured amenities include a computer station, express check-in, and express check-out. Free self parking is available onsite.

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Know Before You Go

  • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.
  • Up to 3 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between MXN 200 and MXN 280 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes
 

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24-Hour Front Desk
  • Coffee Shop
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Gift Shop on Property
  • Kiddie Pool
  • Kids Club
  • Laundry Services/Laundry Facility
  • Multilingual Staff
  • Poolside Bar
  • Private Beach
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1701 reviews
from Antwerp, Belgium
Submitted on 01-15-2017
we are two families with children and we stayed in two apartments with a well equipped kitchen. the staff is very professional and friendly. the beach is nearby. The kids went everyday an hour to the kidsclub. Fatima is a very very friendly woman who is caring & playing with the kids. We had the best holiday ever. Thank you Fatima and the staff of Emporio!
from Tegucigalpa, Honduras
Submitted on 01-11-2017
It's a well located hotel, but the rooms need renovation, the bathrooms are terrible, in general the property looks nice, the beach is phenomenal, the hotel is well located in the most popular area in cancun, close to the main attractions, public transport 24 hours.
from
Submitted on 01-11-2017
I have been to many 4 stars and 5 stars in the Caribbean. Especially traveling to Mexico because it's my favour place. I am only the 3rd day here and I'm very disappointed. I want to right this before I leave. Pros - the staff is amazing. They are very well manners and friendly. Service are very quick and helpful when needed. Cons - the food is very poor. One of the most important part of the vacation. I can eat salty food but the soup is very salty. The hot food are so limited. I haven't eve... Read more
from Perth, Australia
Submitted on 01-08-2017
This hotel is far enough away from the busy part of Cancun but a short bus trip away if you want to go where there's more action. Book a room with an e prefix to get amazing beach views. There's a great little shop for essentials and the main restaurant by the pool is good value.
from
Submitted on 01-08-2017
Our party had four people and decided to occupy a suite. This hotel was fantastic, from the beach, to the swimming pool, to the restaurants, to the rooms. Everything was to our liking, including the price. They also had a great tour service, which organized an excellent visit to Chichen Itza. We would recommend this hotel highly to others.
from North Platte, Nebraska, United States
Submitted on 01-08-2017
I fully admit that we are spoiled, when it comes to places to stay, but for the price I expected a bit more. The only real negative part of the hotel is the setup at the front desk and check in/out process. It is very slow and un organized. The employees are great and do all that they can to help you enjoy your time here. I didn't meet anyone that was not helpful, courteous, and smiling. The rooms we stayed in where a bit dated, not a real problem for us. I would probably be willing to try... Read more
from Atlanta, Georgia
Submitted on 12-04-2016
Would never visit again this hotel. The people at reception are rude and not very clear on the room booked. I booked a superior room with ocean view for a day and while checking in I checked with the lady at the reception to make if its the same room and she said yes. Once we reached the room and opened the balcony , I saw another block of rooms infront of me and when asked at the reception, she answered that this room comes under the same category under which I had booked the room and they don... Read more
from
Submitted on 12-01-2016
If I could, I would change it to a 2.5 start. As far as cleanliness, it was clean and thank God we went during a slow season. The beach was very choppy so now I know not to visit this side of Cancun on the next trip. I'm also, so glad I didn't do the all inclusive, we had to have dinner at the restaurant on our 1st night and it was tasteless.... My main complaint was on the parking. They didn't have any parking! A parking garage was being built right in front of the building we had to park ... Read more
from Nashville, Tennessee
Submitted on 11-30-2016
My husband and I visited this resort for our anniversary and we were left blown away!! The customer service was impeccable! A huge thank you again to our server on the beach,Valentin who went above and beyond to make our stay enjoyable! The place was clean, beautiful, and worth every penny! The food on the resort was also very good. We will definitely be back soon.
from Denton, Maryland
Submitted on 11-30-2016
Staff below the supervision was fantastic. They went out of their way to make us comfortable. The leadership such as front desk check in, grounds supervision, and restaurant supervision was a little abrasive, (except in the Mexican buffet), and needs some customer service training. Upon arrival we were given a complimentary upgrade to a suite with a kitchen and within an hour after moving our luggage in and starting a shower were told we must move to a regular hotel room. It was crazy, they ... Read more
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