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Crown Club by Crown Paradise - All-Inclusive Resort

Cancun, Quintana Roo, Mexico (CUN)

Room rates from:
$228 $108
Per Adult Nightly
Hotel + Flight from
WAS
Starting from:
$1,559 $909
Per Guest for 5 Nights
Based on 7016 reviews
The Crown Club by Crown Paradise was voted best for families in the Caribbean! (Tripadvisor Choice Awards) Featuring 7 restaurants, 8 bars, one water
Room & Rates
Garden View with Balcony - All-Inclusive  - Crown Club by Crown Paradise - All-Inclusive Resort - 2

Garden View with Balcony - All-Inclusive

Starting from
$228 $108
Per Adult Nightly

All Inclusive Package:


  • All meals and snacks daily: 24 hour food service.
  • Unlimited consumption of domestic and imported drinks.
  • Room service available 24 hours.
  • Nightly, Live entertainment in the theater.
  • Daily activities: Aerobics, Ping-Pong, tennis, volleyball, basketball, bingo, billiards, shuffleboards, and table games.
  • Non-motorized water sports: Introduction to scuba in pool, and snorkeling demos.
  • Activities in Marina: Sailing, windsurfing, kayaks, pedal boats, and equipment based on availability.
  • Daily shuttles to marina located at Marina Aqua World.
  • Clubs with supervised activities:
    Kid's club for children between 4-12 years of age.
    Baby club for infants between 18 months to 3 years of age.
  • All gratuities included.

Amenities: Room will be on 1st or 2nd floor, with balcony/terrace. Bedding includes two double beds. Sleeps 3 adults and one child, 2 adults and 3 kids, or 1 adult with 3 kids (kids are ages 0-12 years inclusive). Roll-away available at extra charge. Room includes A/A, satellite TV, movies on demand [$], clock radio, telephone with voice mail, In-room safety deposit box, iron and ironing board, coffee maker, full bathroom or shower/bathtub, make-up mirror and hair dryer.

Garden View Rooms with slightly reduced rates, located on lower floors with garden view. This Room is Available ONLY at Bookit.com
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Crown Club Room with Jacuzzi - All-Inclusive - Crown Club by Crown Paradise - All-Inclusive Resort - 1

Crown Club Room with Jacuzzi - All-Inclusive

Starting from
$276 $131
Per Adult Nightly
ADULTS ONLY IN THIS ROOM!

All Inclusive Package:

  • All meals and snacks daily: 24 hour food service.
  • Unlimited consumption of domestic and imported drinks (imported brands are: scotch, gin, brandy, and vodka).
  • Room service available 24 hours.
  • Nightly, Live entertainment in the theater.
  • Daily activities: Aerobics, Ping-Pong, tennis, volleyball, basketball, bingo, billiards, shuffleboards, and table games.
  • Non-motorized water sports: Introduction to scuba in pool, and snorkeling demos.
  • Activities in Marina: Sailing, windsurfing, kayaks, pedal boats, and equipment based on availability.
  • Daily shuttles to marina located at Marina Aqua World.
  • All gratuities included.


Amenities: Adult-only rooms with  guaranteed ocean view and balcony, king bed in  room Jacuzzi, with A/A and ceiling fan,  satellite TV, movies on demand (extra), mini bar (restocked daily with water, soft drinks and beer), mini CD stereo, coffee maker, bathrobe and slippers, hair dryer, iron and ironing board, make up mirror.

Special Amenities:
  • Continental breakfast, afternoon cocktails and concierge service at the Crown Club Lounge
  • Lagoon Cruise lunch aboard the Cancun Queen (once per stay - TUESDAYS), reservations required.
  • Bottle of sparkling wine, fruit basket and flower arrangement (once during stay).
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Garden View with Balcony 3 Kids - All-Inclusive

Starting from
$289 $137
Per Adult Nightly

OCCUPANCY POLICY IN THIS ROOM: Five persons maximum. Two adults maximum and up to 3 children stay free (from 0-12 yr. old). No roll-away beds available. Guests must use existing bedding in the room. Up to 5 guests maximum.

All Inclusive Package:


  • All meals and snacks daily: 24 hour food service.
  • Unlimited consumption of domestic and imported drinks.
  • Room service available 24 hours.
  • Nightly, Live entertainment in the theater.
  • Daily activities: Aerobics, Ping-Pong, tennis, volleyball, basketball, bingo, billiards, shuffleboards, and table games.
  • Non-motorized water sports: Introduction to scuba in pool, and snorkeling demos.
  • Activities in Marina: Sailing, windsurfing, kayaks, pedal boats, and equipment based on availability.
  • Daily shuttles to marina located at Marina Aqua World.
  • Clubs with supervised activities:
    Kid's club for children between 4-12 years of age.
    Baby club for infants between 18 months to 3 years of age.
  • All gratuities included.


Amenities: Room will be on 1st or 2nd floor, with balcony/terrace. Bedding includes two double beds. Sleeps 3 adults and one child, 2 adults and 3 kids, or 1 adult with 3 kids (kids are ages 0-12 years inclusive). Roll-away available at extra charge. Room includes A/A, satellite TV, movies on demand [$], clock radio, telephone with voice mail, In-room safety deposit box, iron and ironing board, coffee maker, full bathroom or shower/bathtub, make-up mirror and hair dryer.

Garden View Rooms with slightly reduced rates, located on lower floors with garden view. This Room is Available ONLY at Bookit.com
Hide room details
Crown Club by Crown Paradise - All-Inclusive Resort
Boulevard Kukulkan Km 18.5 Hotel Zone, Cancun, Mexico 77500

All-Inclusive Details

  • 24-Hour All-Inclusive package
  • Wireless Internet ($)
  • All meals included every day (buffet breakfast, buffet lunch, buffet or a la Carte)
  • Room Service available 24 hours
  • Unlimited consumption of domestic and imported drinks (imported brands are: scotch, gin, brandy and vodka)
  • Night club
  • Live Entertainment with Nightly shows in the Theater
  • Daily activities: Aerobics, Ping-Pong, Tennis, Volleyball, Basketball, Bingo, Billiards, Shuffleboard and Table Games
  • Non-motorized water sports, with introduction to scuba in pool and snorkeling demos
  • Activities in the Marina: Sailing, Windsurfing, Kayaks, Pedal Boats and Equipment based on availability. Daily shuttles to marina, located at Marina AquaWorld
  • Kids Paradise club with supervised activities for children between 4-12yrs. of age
  • Baby Club: Featuring supervised activities for young children between 18 months - 3 years of age
  • Water park for children 4 - 12 years old
  • Infants Mini Water Park
  • Teens` Paradise Club for ages 13-17 years featuring Water Slides, Volleyball, Bocce Ball, Horse Shoes, Table Tennis, multipurpose Court
  • Mini golf
  • Unlimited golf at Iberostar Cancun Golf Club
  • HONEYMOON FREE PACKAGE: One Fruit basket, Domestic Champagne in the Room and Bathrobes and Slippers upon arrival at the Resort. (In order to receive these amenities couple must make prior reservation as honeymooners and present proof of marriage at check in.)

IMPORTANT INFORMATION

Please note the hotel will be going under their annual renovations in different areas having works being done between 9:00 to 18:00 hrs.

  • A complete change of furniture for all standard rooms. September to December, 2016.
  • An overall change in appearance for the Fishermans restaurant terrace. Aug 01 - September 16, 2016.
  • The Crown Tower motor lobby will be a completely renovated. September  to October 15, 2016.
  • More shade will be provided in the Brisas and Concha pools September 19 to October 21, 2016. 
  • A complete renovation of the Fishermans restaurant. September 19 to October 15, 2016. 
Kids Paradise will remain closed from September 19 to October 01, 2016.

Maintenance to Restaurants:
  • La Palapa Buffett.- Oct 24 - Nov 05, 2016.
  • La Piazza.- Nov 07 - Nov 12, 2016.
  • Los Galos.- Oct 17 - Oct 22, 2016.
  • Waynes Boots.- Nov 14 - Nov 22, 2016.
  • Stan Soucis.- Nov 23 - Nov 30, 2016.
  • Fujiyama.-  Dec 01 - Dec 04, 2016.

AMENITIES:
  • 24 Hour Room Service
  • 24 Hour Security
  • ATM Machine
  • Accessible Facilities
  • Accessible Parking
  • Accessible Rooms
  • Aerobics Instruction
  • Air-Conditioning
  • Airport Shuttle Service (+)
  • All-Inclusive
  • All-Inclusive Meal Plan
  • Audio Visual Equipment (+)
  • Babysitting (+)
  • Baggage Hold
  • Ballroom
  • Beach Access
  • Beach Bar
  • Beachfront
  • Bicycle Rentals
  • Biking / Hiking Trail
  • Bilingual Staff
  • Billiards
  • Boarding Pass Print-Out Available
  • Body Scrub
  • Body Wrap
  • Buffet Breakfast
  • Business center
  • Childcare (+)
  • Children's Play Area
  • Children's Program
  • Coffee Lounge
  • CoffeeShop
  • Complimentary Wi-Fi
  • Concierge
  • Concierge Desk
  • Elevators
  • Exercise Gym
  • Fitness Facility
  • Free Parking
  • Free Wi-Fi
  • Front Desk
  • Full Service Housekeeping
  • Hair dryer
  • Handicap Accessible Elevator
  • Handicap Parking/ADA Accessible Parking
  • Handicap Services
  • HandicapParking
  • HandicappedAccess
  • High Speed Wireless
  • Housekeeping - daily
  • Ironing board
  • Kayaking / Rafting
  • Kiddie Pool
  • Kids Club
  • Kids Stay Free (Based on Age)
  • Massage (+)
  • Massage Services (+)
  • Massage Therapist (+)
  • Multilingual Staff
  • On-Site Entertainment
  • On-Site Events
  • On-Site Nightclub
  • OutdoorPool
  • Parking
  • Rooftop Terrace
  • Room Service
  • Safe deposit box
  • Snack Bar
  • Spa (+)
  • Spa Services (+)
  • Swim-Up Bar
  • Swimming Pool
  • Tennis Courts
  • Theater
  • Wireless Internet
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 7016 reviews
from
Submitted on 07-06-2016
Where can i start? This hotel is fab!! We (booked with Thomas cook) Our rooms were clean and good sized we had a great view of the pool and sea front. Theres always some food to eat so you will never go hungry. Buffet is average (no baked beans for breakfast) mostly Mexican and american cuisine but nice for a change. The burger bar is fantastic Tastes nicer then it looks. The Chinese type bar is lovely. The al e cart restaurants are nice (small portions) our favourite was fisherman's we went f... Read more
from
Submitted on 10-06-2016
Well we're do we start got here and to start the holiday the room was terrible outdated overlooking a derelict building the lift are the worst I've ever used entertainment is not worth watching it is poor food is alright I have been to Mexico 6 times and this is the worst hotel if you are planning trip to Mexico I recommend riu caribe that is definitely a 5 star not like this 1 this is more like 2 I've stayed in better rooms in magaluf Be aware it's not worth the money pay the bit extra and st... Read more
from
Submitted on 10-06-2016
Stayed here for 2 weeks with kids 7&10 and it was best holiday we,v had , everything is good, room, food , staff, weather etc, have to mention what a fantastic kids club and how good the staff were in it, such a great place and will be returning may 2018, cant wait! Some names to look out for at buffet israel, angel they r fantastic and alberto in adult pool these men r a credit to the hotel thank you
from
Submitted on 10-06-2016
We picked this resort because of their facilities for the kids, activity and the bargain price the time we booked it. They have a lot of variety of food to chose from, hey have 5 kinds of a la carte restaurants. But in their buffet resto, i found them repetitive every meal especially the meat. The beef and pork is the same everyday they just change the sauce to make it different. The very annoying one, was their greeter/receiver who will of course greet you and welcome you but will misguide y... Read more
from Carmichael, California
Submitted on 10-06-2016
Just got back home. And want to thank Paula for her helpful and friendly attitude. Our three grandkids loved their time in the pool and we enjoyed having Paula be so patient with us. Thank you Paula. The picture is of my Grandkids with their parents.
from Clarkston, Washington
Submitted on 29-06-2016
My wife and I booked the Crown Paradise Club in Cancun for our Honeymoon back in November. We arrived by shuttle from the airport, and from the moment we stepped into the resort to the moment we left, we felt like we were royalty. The workers are very kind and respectful, They will recognize you, learn your names and know how to serve you best. We booked the Honeymoon suite the first two nights, which was pure bliss. It had a wonderful hot/bath tub outside with a bottle of Champagne waiting for... Read more
from Vancouver, Canada
Submitted on 04-07-2016
Just spent a week at Crown Paradise. Had the best time! Can't say enough about all the staff. They were all so great from the moment we checked-in until the time came to leave. The entertainment team is fantastic!! They work so hard and do so much for the kids and adults to make your vacation a happy and memorable one. Omar is so sweet and is always smiling, and does such a good job wherever he is working. Carlos is amazing at his job!!! Can tell he loves what he is doing. He has a huge impac... Read more
from
Submitted on 05-07-2016
The wife and I decided on a quick get away. We did the all inclusive and we're so impressed that next time we're bringing the grand children. They have four signature restaurants (a steak house, a Mexican restaurant, an Italian restaurant, and a seafood restaurant), and a variety of buffet and snack options. Tons of kids clubs and activities, while still allowing, alone adult time.
from
Submitted on 05-07-2016
1st time in Cancun and 1st time at Crown Paradise Club Cancun and quite good experience. Not our first time at a all inclusive but up to par with the others we have visited in Los Cabos and Cuba. On arrival at Cancun Airport was very busy and took us 1.5 hours to clear customs but on Westjet shuttle was there was for us and was very quick to get us to the Crown Paradise. On arrival we were greeted with the baggage guy and checkin was very smooth. We got a free upgrade to bunk beds for the kids... Read more
from
Submitted on 10-07-2016
OMG!!! Where do I start? From the time we got to the hotel and from the time we left each and every department of the staff was amazing. From Bell Boys to reception / checkin / room service / bar / restaurants everything was exceptional. The staff here works so hard to make everyone stay like it is never before.Even though our tips and gratuities were included we tipped the servers and bar guys when we got service. These guys work way too hard for very little money. I mean spending extra $5 as t... Read more
from New Forest National Park Hampshire, United Kingdom
Submitted on 20-07-2016
All the staff we encountered while we were staying here were so pleasant and couldn't do enough to help you! Our housekeeper in particular Carmen was so good at her job and always had a smile on her face! The bar on the 8th floor is nice to have a few drinks in before/after dinner, they also have nibbles! A very relaxed bar. Only negative side would be having to book in advance to eat in the restaurants and when you do book a time they'll give you a completely different one.. Although most night... Read more
from Louisiana
Submitted on 25-07-2016
Just returned from our third trip to Crown Paradise and we were just as satisfied as with the first. Once again, the entire experience was pleasurable from check-in to check-out. Check-in was a breeze and the room was ready, clean, and cold. All staff members, entertainment, bar, waiters, bellman, food...etc, work really hard!! Eltigo, Abraham, and Israel in the main lobby bar did a fantastic job!! Rene, from the Bell Staff, was awesome. We were very satisfied with all the food choices wh... Read more
from
Submitted on 25-07-2016
We came to crown paradise for 1 week stay with our 2 boys. The location of the hotel is pretty good, its only a 5 minute bus ride to the mall, and the ferry to isla mujeres. Overall i would say the hotel is a little bit dated, the lot next door is a run down hotel which was ruined by the hurricane and never rebuilt. Its a real eye sore if you're given a partial ocean view room. One elevator was out of service for almost 3-4 days so there were only 2 passenger elevators and i'm not one to nitpic... Read more
from Brookfield, Illinois, United States
Submitted on 26-07-2016
Staff was courteous and helpful. Rooms was clean and spacious with a beautiful view of the ocean This was my first stay at an all inclusive resort. Mini bar was refilled everyday and the food was better then I expected. Really wish I would of had the kiddies since there was so much they could have done. I would also recommend getting a scooby snack at the bar if your of legal drinking age
from Glasgow, United Kingdom
Submitted on 05-08-2016
I started writing on trip advisor due to what I thought were some very unfair reviews on the crown paradise . Now obviously I fully understand that people have there own opinion also not everyone has the same outlook on places and experiences but sometimes there really are some reviews that leave you shaking your head for example a review done on 21st July now maybe this person really did have a bad experience who am I to judge but the pictures they put up example the crazy golf what it fails to... Read more
from Fort Worth, Texas
Submitted on 05-08-2016
I went here with 13 other people, there was six kids and eight adults. It was a large family reunion. Room The room was OK, we had a room with a queen bed and a bunkbed. The room faced North so if we looked to the east we could see the ocean.our room number was 1115, and was facing the lobby which was horrible because we heard all the people were yelling and talking during the night hours. One night we heard extremely loud music every time a door was opened, I am assuming it was one of the clu... Read more
from New York City
Submitted on 13-08-2016
Returned from Cancun on 8/1/2016 with my family which included myself, husband and 3 children. When we first arrived we were greeted with pretty drinks in glass cups. Check-in was smooth no long lines! Our room was ready before check in time another plus! As we are going to the room that's where we hit a little bump... Time share people!!! Ugh how terribly annoying. Like vultures all over the lobby. Constantly harassing my husband and I to sign up for the 'free' 90 minute breakfast presentation... Read more
from Whitehaven, United Kingdom
Submitted on 14-08-2016
We went August 15 and the first week was fine, second week got really busy and was very rowdy, we were a few flights above the lobby bar. Lovely food and place but no shade around the kids pool at all and all around the main pool which all sunbeds had gone by half 8/9 with people not using them till dinner time. Fab kids club and pool with it just a shame that pool didn't have beds or you could go down with the kids, you were only allowed in certain parts which is no good for younger kids. The s... Read more
from
Submitted on 15-08-2016
I was there on the 4th of August with my family.! I did reserved before for our 16 years wedding anniversary and the concierge manager Rebecca did a wonderful job! My children and my husband were fully surprised! The table was beautifully decorated the music was so romantic! The food was great! And the room was so clean, beautiful and comfortable! After the dinner it is again an other surprised with the beautiful bed decorations! Not only that we are family of 6 people and they gave us a beautif... Read more
from London, United Kingdom
Submitted on 15-08-2016
Me, my partner and my two children stayed here at the start of august and from the moment we arrived loved it, great welcome! We never normal bother with our Thomas cook rep as we feel its just selling but we are so glad we went to the meeting, we learnt some great places to visit we would have never thought of. Beth the thomas cook rep was nothing but helpful and a real breath of fresh air, a credit to the company! The hotel it self is great and perfect for the kids, they loved the water park! ... Read more
from Bolton, United Kingdom
Submitted on 16-08-2016
Came here on my birthday for 2 weeks and loved it. The reps, bar staff and staff in the food area were amazing was gutted to leave and say goodbye to them all. Met some really lovely people in the hotel too! If i had a choice i'd of stayed and wouldnt of come home haha. Recommend it to anyone, especially the adult only pool, probably the best place to go to have fun and relax. Hopefully return one day X
from Hull, United Kingdom
Submitted on 07-09-2016
Our 2nd visit to this hotel with my family. Overall a great stay. Some things have changed since our last visit. You now have to pay for room service and the tv in the rooms used to be accessible in English on all channels. Now it's just a few. I know you don't go away to watch tv but we used to like going to bed after the kids were asleep and watching this. I don't feel this has improved the hotel. Some things are better. The pool area and rooms had been revamped but there is little shade anyw... Read more
from United States
Submitted on 08-09-2016
My wife and I wanted a last minute vacation,our usual vacation favorite was full,so we began to look elsewhere.We decided with help from our travel agent to give the Crown Paradise club in CANCUN a chance. Booking was easy and prices were good.Upon arrival only 10-15 minutes from airport,the greeting was nice,check in took 1/2 hr but after that things picked up.Upgraded to Adult Tower I was extremely satisfied to the large room with a jacuzzi in room.Clean and a beautiful balcony overlooking the... Read more
from Sunderland, United Kingdom
Submitted on 13-09-2016
Hotel was lovely, beautiful views and great food. Also would like to say how lovely the staff are and there is one staff called Joel he looked after us very well and made our holiday better .. Great hotel
from Kilmarnock, United Kingdom
Submitted on 14-09-2016
Went on holiday to this hotel with my boyfriend for my 21st and it was lovely everything in the pictures is just exactly how it was lovely food always something to eat theirs snack bars on everywhere and a Chinese Thai restraint open at all times never hungry a snack bar on from 1 in the morning till 10am right on the beach lovely seaview from my bedroom rooms were very clean and spacious I had the room with the jacuzzi and it was fresh bubble baths all the time great service staff very friendly... Read more
from Celaya
Submitted on 15-09-2016
I really had good time but it can be better. Our hot tube wasn't clean. Nice view and great areas for adults only. The beach and pools areas are clean. Good food and beverages. The lounge is a good place to visit.
from
Submitted on 18-09-2016
we arrived here on the 25th we didnt like the way we were put in a conference room and made to wait to check in was a bit strange compared to what we are used to , the first room the view wasnt good we had that hotel thats falling down ,we also had a leaking toilet and people in the next room were banging on the door and trying to get in the same time every day and every night we then moved rooms ,the second room was better,we had issues with the fridge not been filled this got sorted after ma... Read more
from
Submitted on 18-09-2016
Fantastic family holiday the hotel was very good so were all the staff they were all so helpful would definitely go there again the food catered for every age and was outstanding . The entertainment at the pool was well organised for children and adults . The only thing I can say was poor was the entertainment on the nights catered for children rather then the adults and all finished by 9.30'
from
Submitted on 18-09-2016
We were very happy with The Crown Paradise Club Cancun. We went for 9 nights and had a great time. Our room was a standard, 2 doubles and had a spectacular view of the beach, main pools and was very clean. The kids (6 &8) loved it as there were many options for them. Waterslides, kids club/pool, shows, food etc. Lots of families so not recommended for couples wanting a quiet, romantic rype vacation. All Staff were fabulous and work so hard. Kids club staff were fantastic. I was impressed with t... Read more
from
Submitted on 18-09-2016
Had the most amazing 2 weeks away with my boyfriend. When we arrived we were all taken into a room to make check in faster and smoother which was really good. Everything in and around the hotel was explained to us and we were given our keys however we were told our room wouldn't be ready till 4pm which wasn't really an issue as it was ten minutes too 4. The room was ok didn't seem as big as we thought it was going to be. There was no TV in our room, no iron and the mini fridge had nothing in. W... Read more
from Kansas City, Missouri
Submitted on 21-09-2016
Just got back from there yesterday. Loved the activities in the hotel and the food but my 150$ smartwatch got stolen from the room. I filed a complaint but got no resolution. The safe they provide can only fit a few things and it is not possible to lock everything in that when you go outside of your room. Without the unfortunate event I liked everything else. There was an abandoned property on one side of the hotel which was an eyesore.
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