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A beachfront location full of beauty all on its own, indulge in Unlimited Luxury at this 4.5-star all-inclusive adult only resort and spa. Secrets The Vine Cancun is situated by the Caribbean Sea and the Laguna Nichupte with ocean views from your private balcony as far as the eye can see.
Introducing Secrets The Vine Cancun, the first Secrets Resort and Spa in Cancun, offering adults an Unlimited-Luxury experience surrounded by crystal-clear views of the Caribbean Sea and powder-white beach. This brand-new resort promises guests a rich and relaxing experience celebrating fine wine, in both its design and menu offerings, with a wine wall, sommelier-led wine tastings and unique wine wall housing over 3000 varieties of fine wine. Each of the spacious guestrooms will be finely-appointed with contemporary decor and chic lighting offering 24-hour room service, daily refreshed mini bar, a private balcony and satellite television. The 12,580 square foot Spa features cave-like structures and open water pools, inspired by natural cenotes to create a tranquil and rejuvenating spa experience. Read More About Secrets The Vine Cancun - All Adults/All-Inclusive ResortLocated 9 miles southwest of Cancun`s International Airport and convenient to a vast network of underground rivers and eco-adventure sports including mountain biking, scuba diving, trekking, bird watching, deep sea fishing, archaeological sites, world renowned golfing as well as some of the best shopping, nightlife and gourmet dining the area has to offer.
Indulge in the ultimate in pampering experiences with Unlimited-Luxury The name "Unlimited" says it all as you will encounter limitless gourmet food and premium brand beverages from seven gourmet restaurants and three ultra-luxurious bars and lounges offering the best in cocktails and atmosphere The activities and entertainment couldn't be better with a total of three infinity pools and an expansive beach all with wait service Do some yoga, learn to dance and then soak in that evening's live entertainment
This and more coming to you reservation and wristband-free.
Unlimited Connectivity Secrets The Vine
The all-new, complimentary, interactive Unlimited-Connectivity mobile app allows guests to stay connected to those they are with, as well as friends and family back home. Utilizing the app-to-app call feature, guests can make local and international calls using the resorts Wi-Fi connection, without incurring any cell phone roaming charges. Guests can also personalize their stay by creating a user profile using email, Facebook or Twitter accounts to contact resort staff directly, book spa appointments, reserve excursions and access information about dining, resort activities, local attractions and much more. In addition, this easy-to-use, cost-saving app registers as a room extension so guests can send and receive calls throughout the resort as if they were in their room.
Relax in one of the resorts 495 flawless guest rooms, each offering a private and furnished patio or terrace overlooking the sunrise and sunset cast over the Caribbean Sea and Luguna Nichupte that are sure to be memorable Enjoy the Italian porcelain floors and teak wood finishings to give an extra special touch to your personal retreat.
In room amenities: King size bed or 2 double beds with custom cover headboards, Private and furnished ocean view terrace or patio, Complimentary mini bar refreshed daily with soft drinks, bottled water and premium beer, Concierge service, His-and-her armoire, Sofa, Luxurious baths wrapped in white glass, Italian porcelain floors, Teak wood furnishings, 24-hour room service, 42-inch Satellite TV, Alarm clock with iPod docking station, Direct dial telephone, Electric voltage -120V, In-suite climate control, ceiling fan and air-conditioning, Alarm clock with MP3 docking station, His-and-her armoire, Spacious bathroom with shower and hydro-massage bathtub.
Preferred Club
Embrace our sensuous world of Unlimited-Luxury, where everything is included, with its all-new Preferred Club, concierge-style resort Share our spectacular Caribbean scenery Rejuvenate in world class spas Pamper yourself with 24/7 concierge and room services Indulge in our many gourmet restaurants Dance the night away under the stars.
Preferred Club benefits include:
- Preferred Status and Amenities
- Concierge service
- Daily continental breakfast service in the lounge
- Afternoon hot and cold hors d'oeuvres
- Exquisite desserts & fine liquors in the lounge
- Complimentary newspaper in room every day (English or Spanish)
- Free internet access in suite
Restaurants and Bars
Secrets The Vine Cancun offers the finest in gourmet food and premium beverages with la carte service and buffet options with a team of professionals who make your comfort their only concern Our seven gourmet restaurants and three bar areas provide an option for every taste and there's no need to make a reservation because you have full access to dine where ever and whenever you wish.
3-Meal Buffet Bar and Restaurant
Lively and casual space explores all of the flavors of Mexico buffet style with private seating.
Asian Fusion Signature Restaurant
Serving up elegant, fine dining celebrating flavors from the Far East
Specialty Steak Restaurant
Offering indoor and outdoor dining facing an exposed kitchen and featuring steakhouse favorites.
Specialty Italian Restaurant
With an anitpasta bar and stone pizza oven, Italian specialties are served with Modern Italian decor.
The Mediterranean Terrace and Grill
Flavors from Tunisia, Morocco, Greece and Spain served overlooking the pool area and Luguna Nichupte.
The Kitchen
Delight in the tastes of Mexico and celebrate the culture with traditional decor.
Bistrotheque
Serving fresh seafood delights.
Bars and Lounges
Piano Lounge
A sleek and modern lounge with a lighted dance floor so you can dance the night away.
Casual Bar and Outdoor Lounge
Sip a cocktail and relax in this lounge surrounded by Mexican pottery and crafts.
Terrace Bar
Enjoy views of the ocean and pool area while drinking a refreshing beverage.
Daily Activities
Every day is yours to enjoy at Secrets The Vine Cancun With a backdrop of the spectacular Caribbean Sea along the sugar-white Cancun beach, guests can look into views of pure perfection from one of the three infinity pools Put up the perfect serve playing beach volleyball or learn how to salsa with your loved one as a dancing partner. There are activities to take you from sunrise to sunset At night the resort comes alive with nightly shows in the open-air theater and live music for your listening or dancing pleasure.
Splash around in one of three infinity pools or the outdoor Jacuzzi Play some ping-pong, beach or pool volleyball, archery, football or nearby golf. Enjoy the euro-bungee or take part in cigar rolling, wine tasting, cocktail classes, dance lessons, sailing, windsurfing, kayaking and snorkeling.
SIP, SAVOR & SEE DINING EXPERIENCE
Terms & Conditions
As part of your Unlimited-Luxury privileges, you now have the option to Sip, Savor & See at nearby participating resorts from 6pm - 1am each evening! Enjoy top-shelf spirits, dinner and live entertainment during your Dining Experience.
Here's How It Works:
- Visit the concierge desk of the resort you are staying at by 3pm to make arrangements.
- Choose from any of the delectable options from participating resorts below.
- Let the concierge assist you arranging transportation.
- Have fun discovering what nearby resorts have to offer! Remember, transportation costs are not included. Reservations can be made at the visiting resort for up to 4 people per seating. Holidays and special event restrictions may apply.
Mexican Caribbean: Guests of Secrets Capri Riviera Cancun, Secrets Maroma Beach Riviera Cancun, Secrets Silversands Riviera Cancun and Secrets The Vine Cancun can choose to visit and enjoy the Sip, Savor & See Dining Experience at one another and additionally choose to visit Dreams Cancun Resort & Spa, Dreams Riviera Cancun Resort & Spa, Dreams Puerto Aventuras Resort & Spa, Dreams Tulum Resort & Spa, Now Jade Riviera Cancun or Now Sapphire Riviera Cancun.
Secrets Spa by Pevonia
Let your body, mind and spirit surrender to the pleasures at the world-class Secrets Spa by Pevonia. For those guests seeking a sanctuary for the senses, the spa will offer an atmosphere of pure indulgence, elite services and quality products. You'll experience an invigorating and peaceful experience.
The 12,580 square foot facilities include 14 treatment rooms divided into 12 multifunctional indoor massage Spa Suites and two massage Spa Suites for couples.
You'll be in capable hands that will transport you by way of a massage, body treatment, hydrotherapy treatment or facial in a soothing and sublime atmosphere. A sauna and steam room are also here to indulge you.
A full-service beauty salon provides haircut & styling, manicures and pedicures and make-up applications perfect for those who just want a touch-up or those looking for the perfect do for their very special day.
The spa boutique offers Pevonia branded products available for purchase.
Fitness Center
The on-premise fitness center offers a variety of exercise equipment, perfect to get your heart rate going. The fitness center features exercise bikes, ellipticals, treadmills, star climbers, step machines, free weights and other fitness accessories including yoga mats and exercise balls.
SPECIAL GROUP BENEFITS:
Every 6th room within the group will be complimentary, with a maximum of 3 complimentary rooms per Group Booking. One complimentary room will be offered per every 5 double occupancy rooms paid on a daily basis. In case during some nights of the group`s stay the total amount of rooms is reduced under the required 6 rooms with 5 paid double occupancy rooms, then the complimentary 6th room benefit will not be applied during those specific nights.
End client should not be charged for the applicable complimentary room nights earned based on the purchased room block. The hotel will not reimburse nor credit back the end client or the agency for any complimentary room nights paid.
One Free room upgrade to the next available category per every 10 paid rooms, with a maximum of 2 upgrades per Group Booking. Upgrade will be offered to the next available category based on the majority of rooms purchased category.
$200 in Resort Coupons per room, per stay (rules of use apply).
Group private checkin when all group participants arrive together to the resort on the same date at the same time. Group arrival flight information must be provided to the hotel with at least 7 days anticipation.
PROMO TERMS & CONDITIONS:
1. Valid for new group bookings or requests, please contact BookIt.com groups department at: linda.sanchez@bookit.com
2. Special Groups promotion applies only for social groups booking a minimum of six (6) and a maximum of 20 rooms (including complimentary rooms)
3. Complimentary rooms will apply at the same room category for every block of 5 paid rooms to a maximum of 3 per group booking and will be granted on a daily basis, not cumulative.
4. Upgrades will apply to the next room category where a room block of 10 rooms is achieved, for the average length of stay of the group.
5. Details (guests names and booking numbers) on guests receiving any Special Groups promo complimentary room stay and/or upgrade must be provided by BookIt.com to the hotel groups & conventions department, preferentially by including this information in the definitive group rooming list that will be send to the hotel 30 days prior to the group arrival. Otherwise the hotel must receive written specifications, about complimentary and/or upgraded room(s) assignment, with at least 7 days anticipation prior to the group first arrival in order to apply these benefits.
6. Resort Credit Coupons are applicable at selected services. Resort coupons are nontransferable, nonrefundable, and hold no cash or commercial value. Resort Coupons must be redeemed at the time of reservation or service. Resort Coupons are not cumulative and cannot be combined with other coupons offered in any other promotion or special offer; they are only valid during initial stay.
7. Special Groups Promo is not combinable with other Group Promotions or Complimentary Wedding Packages.
8. Applicable Special Groups concessions are based on the original room block requested by the group. In case this room block suffers any modification, group concessions & benefits will be subject to revision and could be partially adjusted or fully voided if the Special Groups promotion requirements, terms and conditions are not fully met by the group.
9. An agreement will be issued by the resort for every group booking according to the property group policies terms and conditions.
IMPORTANT: In order to receive the complimentary room(s), all rooms are required to book at the same time. For more information please contact Bookit.com groups department at linda.sanchez@bookit.com
Approximate driving time is 20 minutes and distance is 26 km (1625 miles)
Driving directions from Cancun International Airport:Take airport access road going east and follow signs to Zona Hotelera Proceed north on Boulevard Kukulcan, the main street running along Cancun Island Just past JW Marriott and Cancun Palace resorts turn right and follow side street to hotel on right
BookIt.com Verified Traveler
Crag from Newfield, Ny
"We wanted to celebrate our Anniversary a bit early as we were on sunshine withdrawl in upstate NY. We heard a mixture of reviews and didn't really know what to expect. We were extremely happy with Secrets The Vine! The staff were all wonderful. The resort was beautiful. The beach was just what we had hoped with plenty of beach to walk. The food was excellent. We loved the breakfast and lunch buffet and received the royal treatment at the Italian and Asian Restaurants. They went out of their way to make it special for us. We came home with great memories! It was just the break we needed."
Posted: Wed, May 08, 2013- Overall Experience:
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- Would Return or Recommend?Yes
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Christine from Okotoks, Alberta
"Our stay was fantastic. It was our first time at a Secrets resort and we would be happy to book at this resort again or at another Secrets brand based on our experience at the Vine. We traveled Monday to Monday and found that the resort was relatively quiet until Thursday then picked up quite a bit for the weekend. Overall though, we were always able to get a lounge chair without reserving early and that was for anytime of the day!
The only thing we didn't like (and this is minor) was that at some of our meals we were offered the 'special' which always sounded delicious, but the catch was that you had to purchase a bottle of wine or champagne of a certain value in order to be able to get the special for free. At an all-inclusive resort we didn't think that we should feel pressured to buy extras like this. On the other hand, we recognize that some people might actually like this. Like I said we didn't like having this added pressure but in the end you can always say no, so all-in-all not a big deal! When the wine list was presented (all the wine on the list was extra cost) we just started saying we weren't interested before they went into the their 'special' details."
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- Would Return or Recommend?Yes
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Lb from Rochester, Ny
"Overall, I had a great time at this resort. This was my second time in Cancun. The first time I stayed at The NOW Jade (a sister resort to The Vine), in Puerto Morelos, Cancun. I would say they are both great resorts but it depends on the atmosphere you are looking for. I preferred The Vine over The NOW Jade due to location, drinks, adults-only and liveliness. If you are looking for a very low key/private experience The NOW Jade is the place to go. The Vine was great because it was right in the Hotel Zone and we were able to hop on a bus for $1.00 whenever we wanted to venture out of the hotel. The NOW Jade was outside of the Cancun Hotel Zone and the only way to get to the Hotel Zone was to take a cab, which 2 years ago we were told would have been $50 each way (we never ended up doing so). The good news was that The NOW Jade had fantastic food in all of their restaurants, so at the time we did not feel like we missed much by not heading to the Hotel Zone. The Vine, not so much. I was disappointed in their food, but the rest of the hotel made up for that disappointment. The pools were great! I did not wait long for drinks and was constantly being checked on to see if I was ready for another drink. They had Absolut and 1800, which we were impressed with for being an all-inclusive. There were enough bars in the hotel that every time we went to one there was a place to sit and the drinks were served quickly (The NOW Jade- a bit slow in this area). After reading up on many reviews, we did not upgrade to the preferred status. I did end up regretting that choice only due to our room and view. Non-preferred guests are placed on the lower floors. We were placed on the 14th floor, which is really the 4th floor of the resort the way they number their floors. I would have much rather paid for the upgrade in order to receive a room on a higher floor. We were able to see the ocean from our room, but the Hard Rock hotel was blocking a much better view. Had we been on a higher floor our view would have been amazing! If you ask me the Hard-Rock side of the hotel is the place to be, it overlooks The Vine's pool area and 2 of their outside bars, so I was able to peek out and see what was going on. The other side of the resort is overlooking the pool area to the resort next door. I much rather preferred overlooking what was happening at my resort. As for our room, the bathroom was not very private. When you walk in the room the toilet area and shower are right there followed by the bed area. The toilet area and shower are not enclosed in a separate room, they are each enclosed by glass with a frosted pattern covering only the middle area. For a shower I am okay with this, but as for the toilet area- you need a little more privacy than that. Had we upgraded we might have had a larger room with more space between the bed and the bathroom area for a little more privacy. Back to the restaurants- they try to offer up different American Cuisine- but fall short. It seems as if they should have hired an American Chef to help them create their menus and to train their Chefs how to prepare these American Meals. Or....we are in Mexico- do what you do best and make me Mexican cuisine! I eat American food when I am at home. This is a very accommodating and clean hotel with a lot going on. If you are not a 'foodie' like I am than you will have a blast! Bring sun tan lotion with you- it is close to $40 a bottle down there. Also, shoot for the highest SPF you can find! Once I have a base, I do not typically burn easily. I wore SPF 50 and it was not enough!"
Posted: Mon, Apr 29, 2013- Overall Experience:
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- Would Return or Recommend?Yes
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Marie Cabrera from Chicago, Illinois
"Secrets the Vine was a fantastic experience and exceeded my expectations by a long stretch! Never had an all exclusive experience. It was fantastic from the room, amenities, 6 restaurants, 24 hrs. room service and hotel activities! Even dialing out to the States, Mexico and Canada were free, wifi was free and the food was really delicious and plentiful! The drinks were outstanding! I'd keep going back to Secrets The Vince whenever I just want to relax. The beachfront and beauty of this 7 month hotel is unbelievable. You have all got to go!"
Posted: Sat, Apr 27, 2013- Overall Experience:
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- Would Return or Recommend?Yes
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Randa AlSarabi from Queens, Ny
"I bought this as a gift for my husbands birthday and also out anniversary, check in was great very friendly and they had a banner on door that says happy birthday and brought a cake up, rooms and hotel very modern and clean ... They will try to sell you to go for a presentation if you are not interested don't go and just cut it from the beginning so you save yourself some time, they were not pushy at all though. So food average, wasn't awesome at all although I loved the Mediterranean place the chef came out an said hello. However if you don't eat pork or meat the options are limited. Wifi suckssssssssss big time so if you need of don't book here, they let you make free calls to USA but at some point I needed my wifi, I used to connect to the other hotel (sandos) from my rooms balcony and didn't get any from secrets in my room. Water pressure and temperature sucked at least in my room if you at going check before you unpack your bags these two things and see if you can get a better room. We called for both these problems and they come up say they will talk to the manager and fix it and they never come back, call or fix it . Got me really frustrated that I spoke to the front desk she says water temperature is like this and she will send the manager up to fix wifi and that it was never reported,she said meet him up I'm 5 min I wait 15! Come back to her they tell me she is I'm meeting. really bad bad customer service they are new and they have a lot to learn. Staff around the pools, really slow service it's better you go get your drinks, at some point we had a sunburn and we needed shade, all shade areas taken And we ask for an umbrella and thre was none left. Really!!! Get more umbrellas, cabanas will be reserved by ppl before 8:00 that's how desperate ppl are for shaded areas and comfy seating! Entertainment not the best everyday the same almost and some stuff they don't even try and one girl was a bit rude when we were inquiring about stuff. If you are young don't stay for night enternatiment it is meant for older people, like 50-60 we are in out 30s the music is old and no one dances until they are way too drunk. Going out was an option every night with the hotel but it gets expensive $45pp and above drinks included though but or us its too expensive for every night and too tiring to go out every night so some nights we would be entertaining out selves which is fine or bored because we tried their nightly entertainment! With some staff you just feel they would rather not be working there. Spa was great but needs to be able to do recommendations it's a long story but its a beautiful spa and therapists were great.gym is really good, enjoyed my dolphin experience but make sre you take money or credit for pictures they are expensive. drivers are crazy seriously! evereyone will try to hussle hou so be ready,overall way too much for the money for the hotel, wasn't relaxing much too much noise there is no serenity to be enjoyed and staff needs customer service lessons. Spend less money on a hotel enjoy the beach and go out clubbing better than chucking all that money for a friendly check in and modern hotel look."
Posted: Thu, Apr 25, 2013- Overall Experience:
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- Would Return or Recommend?No
BookIt.com Verified Traveler
Karen from Methuen, Ma
"We just returned from THE VINE last night. This resort is amazing! There is nothing lacking for amenities. The cleanest we have ever stayed at . We stay in Mexico every year, this by far is the sleekest modern resort we have experienced. The staff is very attentive. The restaurants are excellent. Only negative there is the food tends to be very salty. If you mention this issue to your waiter when ordering he will address it. The breakfast and lunch buffet was also excellent. We would have liked a buffet option for dinner some nights but it is not offered. Perhaps they can address this if enough people agree. The beach was beautiful, however the ocean is VERY rough in this area. Swimming could be dangerous. One other comment...We dont feel the extra money for prefered is really worth it. Didnt really feel we got extra treatment. As for the liquor Absolut vodka is top shelf! Doesnt matter what category you have. We would definetly return to this paradise!"
Posted: Tue, Mar 19, 2013- Overall Experience:
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- Would Return or Recommend?Yes
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David from Minneapolis, Minnesota
"This is a new property and there were a number of issues. They are struggling with a new, relatively untrained staff. Many don't speak English, and of course for non Spanish-speaking guests, that is a problem. We upgraded to a larger room, and its a beautiful room. It appears, however, unfinished. There were places for pictures or accents, but none were in the room. No floor coverings, so fairly cold. We had problems in mid afternoons with the lack of hot water (which was a surprise for a property like this ). When we called, it took half an hour for a maintenance person to come to investigate. He spoke no English, and by the time he got there hot water was running again. All he could do was smile and look at us like we were idiots. That was frustrating, but actually kind of funny as well. As if we don't know how to turn on a faucet? The hallway floor on 17 was absolutely filthy, every day. The room attendant was not properly trained. She would remove soiled towels but not replace them with clean towels? Again, training. The pool-side attendants were nice, but the property seemed understaffed. Not what you would expect for a property of this caliber. Over-all, we were happy with our stay, its just the management is not attending to the details, and for a property like this property, its all about the details!"
Posted: Mon, Mar 18, 2013- Overall Experience:
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- Would Return or Recommend?Yes
BookIt.com Verified Traveler
Ms from Tx
"We have been to several secrets and we transferred after two days. The hotel is nice and very small and contemporary. I would not call it a resort. It is 26 floors-very tall and skinny slammed right between two other hotels. No room to roam or see any beautiful vegetation or lush tropicals. Mostly cement, tile and steps everywhere. We saw several people with sprained /broken ankles from accidents on steps. The food was average/good. Not near as good as maroma or silversands. It's a different type mexico hotel-very scheik-but not for us. Also the front desk/concierge will try to get you to do the 90 minute presentation-don't fall for that."
Posted: Tue, Mar 12, 2013- Overall Experience:
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- Would Return or Recommend?No
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Mark from Windber, Pa
"We agree with all the reviews that we have read...Great service,food, wine selection, beach, cleanliness,gym ,spa ...definitely upgrade to preferred room. If you have trouble walking there are a lot of steps and they do not have many handrails so be cautious also if you are looking for lush tropical setting you might be disappointed as this Secrets was ultra-modern with minimal plants. The all adult resort is perfect if you want to be alone and also perfect if you like to socialize. We did not leave the resort for 7 days! Lastly you could not have asked for a nicer staff of kind, caring and professional people!"
Posted: Wed, Mar 06, 2013- Overall Experience:
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- Would Return or Recommend?Yes
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Leigh from Linden, Nj
"This place was GREAT!
It was SUPER clean, they cleaned/turned down our room 3 times a day. and they kept the hotel in pristine condition. Throughout the hotel you would see the staff cleaning. And I'm huge on cleanliness. The only dirt i could find was a smudge on the glass doors. and even that would be cleaned within the same day. They have this huge machine they use to clean the pool walkways. It's like a big floor buffer for out doors. I loved seeing that because I'm the girl that has to wear water shoes to a park to avoid feet nastiness on the ground.
The beach/ocean/pool was all excellent. well laid out and super relaxing. the hotel had servers on the beach and pool side to take your drink orders. They had an outdoor buffet if you got hungry. and a few of the days they made piaya and served it on the beach and pool side.
The food and restaurants were good. The buffet always had GREAT food. our favorite restaurant was Dragon. Very tasty eastern food. I don't really like sushi but this place made excellent sushi. The Dim Sum and Spring rolls were excellent as well.
The staff was always friendly and waiting on us. When you walk in you get a cool towel and a glass of champagne. In the evening,s they had board games in the main lobby area. as we sat and played, the waiters would come around and serve us drinks and appetizers.
The place was EXTREMELY relaxing and it's a great place to decompress and enjoy yourself.
the only thing lacking was entertainment at night. They have little venues but it's nothing crazy fun. My husband and I didn't care about that because we're in Cancun, if we want dancing and DJ's we can just walk a few blocks away and get all the entertainment we want :)
There was only one 'time share' snag. if you sit through a 2 hour 'information' seminar you'll get $200 towards the hotel spa. Which we didn't do.
Overall, this place was beautiful, amazing, and I'd go back in a heart beat. Usually on vacation I'm ready to go home by the end of the week. I never wanted to go home while we were here. I would recommend this hotel to everyone I know."
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- Would Return or Recommend?Yes
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Jason Schneider from Columbus, Ohio
"It was a great experience in every aspect. I went on my honeymoon with my wife and we both had intentions of taking excursions and viewing the ruins and senotes...long story short the hotel was just too nice to justify paying money to leave where everything was provided for us. It was the best food that I've ever had at an all inclusive resort by far. Get it while it's still new and affordable."
Posted: Tue, Jan 08, 2013- Overall Experience:
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- Would Return or Recommend?Yes
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Karen Babcock from Nanoose Bay, B.C.
"A beautiful 5 star resort - excellent attention to detail and very sleek and modern, with every guest convenience. Preferred club staff are extremely helpful, and check-in is smooth and easy. Lovely rooms and ocean views.nThe restaurants and amenities are many, and the wine list is extensive.nWe enjoyed our stay very much, although I had difficulty with the many stairs down to the beach and the pools (and would have appreciated more handrails)nThe ocean was very rough while we were there, and so swimming was notnan option, but the beach itself was lovely with turquoise water. Enjoyed thenmarket buffet for breakfast and lunch (thanks Martin, for your excellent service!)nAlso enjoyed dining at the Bluewater Grill. All in all, as so many have stated, it was a wonderful resort and we all enjoyed our vacation very much. Thanks, Secrets!"
Posted: Fri, Dec 28, 2012- Overall Experience:
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- Would Return or Recommend?Yes
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David Lee from Montreal, Quebec
"Just got back from this resort and it was an amazing experience. Stayed there for 7 days 6 nights and I wish I was there for and extra week. Everything was great about this place, the food was amazing, service was great, ocean view, the beach was beautiful. The only thing weak anout this place is the lack of entertainment but beside that everything was a dream come true. Don't do the sub-see explorer activity, it was a waste of money. I'll definately plan on going back there next year!!"
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- Would Return or Recommend?Yes
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Quentin Satterwhite from San Antonio, TX
"Secrets the Vine is without a doubt a 5 Diamond resort!! Every little detail at this resort is thought of! Every person there always greeted us with a smile and asked if there was anything they could get for us. My wife and I take at least one trip to an all-inclusive every year and this was far and away the best resort we have ever experienced! Every restaurant took you to a different mood and the food was great in each of them. Our favorite was the Bluewater Grill! The coffe bar was also great to get a latte, a mini dessert, and enjoy the live music that would be played in the lobby! We opted to go for the preferred level which gives you private check in, a butler, a higher floor room, and a preferred lounge which was great for the drinks, coffee, and food that was available all day! There is so much more that I can go into but I would be typing forever! I will say this, We are already planning our next trip to Secrets the Vine!!!"
Posted: Sun, Dec 09, 2012- Overall Experience:
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- Would Return or Recommend?Yes
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Tiffany Neely from Pembroke Pines, FL
"This was a great hotel with an ideal location on the beach. The staff was very nice and accomodating. They were eager to assist you with any needs. The food was pretty good and with several restaurants on the property, there was a lot of variety. You didn't have to make reservations for the restaurants either. All in all I would highly recommend this resort."
Posted: Fri, Nov 30, 2012- Overall Experience:
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- Would Return or Recommend?Yes
BookIt.com Verified Traveler
A Recent Traveler
"This was my first experience with an all-inclusive hotel and they set the bar VERY high. From the moment we drove up to the resort until we were back in the van 6 days later the staff was absolutely accommodating to everything we may need.
The staff- from the front counter, waiters, bartenders, towel guys, cleaning staff were all just so nice. Always very happy
The Rooms- we had the Deluxe room which was really big with a great view of the lagoon and ocean. Room service was also very nice it usually took about 30 mins to get your food but you could pre-order (if you wanted breakfast the next morning you can just call and tell them what and when) the bathroom and shower didn't have much privacy but still nice.
Restaurants- we found something we loved at each restaurant. But don't forget your long pants they enforce dress code at a few of the indoor restaurants. All the food was GREAT.
We did sit through a sales pitch to receive a $100 towards the spa / I'd say it was worth it. It took a while longer then they said, over two hours they said it wouldn't be more than 90 mins. The salesman was a nice guy but he was certainly a salesman.
From what we understood they were only at 40% capacity so it seemed like we had it all to ourselves which was nice but understand with double the people there our experience might have been different, such as longer waiting time on our food, room service, drinks and so on.
"
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- Would Return or Recommend?Yes
BookIt.com Verified Traveler
Nancy from Dalton, GA
"The rooms were spacious & gorgeous. Had a wonderful time! Couldn't ask for a finer staff; everyone was most gracious & helpful. The hotel is beautiful. BIG & beautiful, with it's share of growing pains. The second day we were there the elevators were down for repair. Couldn't help the feeling of being sardines in a can as we sat - chair butted against chair -at the 'privilege pool'. Don't fall for it...the people on the lower level have 4 pools - all much nicer -and four bars/restaurants. Go down to the lower level to enjoy yourself.
Plus, the Ultra luxury lounge chairs were awful on the back! Once we got out of the Ultra area and joined the people on the ground level we were quite pleased and had a wonderful time. Inside, the food at the restaurants is heavenly. Even the buffet! Very good. NOTE: Gentlemen must bring long pants to be served in the restaurants. Overall, it was well worth the trip. We won't return to this hotel, but only because we prefer a smaller more intimate venue."
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- Would Return or Recommend?No
BookIt.com Verified Traveler
John A from Chicago, Illinois
"When we travel we do not look for the 'cheap' option. I can not speak to the low end packages at the Vine but the value for the upgrade option was everything that was advertised. The accomodations were first rate and we were treated with efficiency and courtesy. The property and staff were outstanding and the service was excellent. We would definitely return to this hotel and would be interested in looking at other facilities operated by the parent company."
Posted: Wed, Oct 24, 2012- Overall Experience:
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- Would Return or Recommend?Yes
BookIt.com Verified Traveler
Mark Houchens from Dallas, Texas
"when you get there the staff greets you at the door very nice
Then when you get to the counter and you find out your room you had reserved
is not the king bed as you were primised for your ANNIVERSARY THAT PUT A VERY BAD TASTE
On top of that THEY TRY TO SELL YOU ON THERE PREFERED GUEST
AND THEY HOLD YOU CAPTIVE UNTIL YOU ALMOST HAVE TO SAY WORDS YOU WOULD NOT NORMALLY SAY
AND I PAYED FOR THIS!!!!!
AFTER THAT ITS A OK PLACE BUT I WOULD NOT GO BACK
"
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- Would Return or Recommend?No
BookIt.com Verified Traveler
DAMIAN PARK from SYLMAR, CA
"Great 5 star hotel! Restaurants were little disappointing, but 5 star hotel for 3 star price!!"
Posted: Tue, Oct 16, 2012- Overall Experience:
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- Would Return or Recommend?Yes
"Def worth spending the money for the preferred suites as they gave us a free room upgrade to the Honeymoon suite! Also, premium liquor is only available in the preferred rooms as well."
Posted: Wed, May 08, 2013- Overall Experience:
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"My wife and I vacationed at Secrets The Vine April 21 through April 26. We were greeted warmly and with a glass of champange and a cool towel. We were checked in and taken by our room by one of the staff, which was nice. Theres not a bad view in any room, you have ocean on the front and back of the resort.
This is our third trip to Cancun and we stay at a different all adult all inclusive each time, and the entire food expeirence on this resort is 2 or 3 notches above other resorts. Very easy to get around, you can catch a bus out front for $1. and in 10 minutes you are at a great mall. My wife loved the easy access to everything on the resort, not a lot of walking. The management and staff work hard to ensure a good vacation. I didn't care for the restrooms in the rooms they were glass and some things you need some privacy for, but thats just a personal preference. Overall a great vacation with many positives."
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- Would Return or Recommend?Yes
"Great hotel, great staff and the beach is amazing. Food and service were excellent. I Try to plan your trip at the end of April because weather could be a little disappointing."
Posted: Thu, Apr 11, 2013- Overall Experience:
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"We just returned from THE VINE last sunday. we celebrated our 20th wedding aniversary.This resort is amazing! There is nothing lacking for amenities. The cleanest we have ever stayed at . We stayed in other resorts in the past, this by far is the sleekest modern resort we have experienced. The staff is very attentive. The restaurants are excellent. the rooms are excelent. If you needed any thing they are right there to help. The breakfast and lunch buffet was also excellent. We would have liked a buffet option for dinner some nights but it is not offered. Perhaps they can address this if enough people agree. The beach was beautiful. One thing needs improvement is the photo center.long waite time .ALL STAFF MEMBERS ARE VERY FRIENDLY THEY GO OUT OF THIER WAY TO HELP WITH A SMILE BUT MANAGEMENT ARE NOT SMILEY PEOPLE AT ALL THAT NEEDS A CHANGE. As for the liquor Absolut vodka is top shelf! Doesnt matter what category you have. We would definetly return to this paradise!'
Over all this resort can be the best out there ."
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- Would Return or Recommend?Yes
"We stayed at Secrets The Vine from October 27th to November 3rd.
Overall, I would give this resort 5 stars. Here are a few noteworthy items that may be helpful for your stay.
Coffee Bar (A ). It's like having a Starbucks right your hotel, but all the drinks are free. The baristas are fantastic. All of them were very friendly and happy. Good selection of hot and cold drinks. Since we are more coffee drinkers than alcohol drinkers, the coffee bar was one of the main reasons we selected this resort.
Beach (A ). the location is perfect, especially if you enjoy walks/runs on the beach. You can walk almost four miles north or south from the hotel along the beach. The beach is very safe and the merchants are not overly aggressive. If a 8 mile round trip run/walk is too much for you, exit the beach through one of the public access points or another hotel to catch a local bus back to the resort. The waves are fairly strong here so bring a boogie board for some fun in the ocean. This is not a good place to snorkel. Some days had a fair amount of seaweed washing up on shore, but the hotels seem to stay on top of it.
Pools (A). The hotel pools are very nice. Three main pools and a fourth for preferred guests. The water was a little cool, but refreshing. Would like to have a swim up bar, but other than that no complaints. Lots of chairs available and plenty of options for shade vs. full sun. The waiters were attentive. I think the hotel was only 50% occupied during our stay so the attentiveness may change when peak season kicks in.
Restaurants (A). Yes, the Market Cafe is really as good as everyone mentions. The fruit was incredible. The dragon fruit and kiwi fruit were fresh and the best we ever had. Far better than the cruise ships. Really, don't miss this restaurant for breakfast or lunch. They have two different soup selections during lunch and most were very good.
Skip Sea Salt, it was fair at best. Our food was cold and the burgers were terrible. Dragons, the Asian restaurant was our favorite. Our waiter was top notch! The portions, selection, and atmosphere at Dragons can't be beat. The Mexican and Italian restaurants are very good as well. The surf and turf restaurant called Blue Water was average, not bad but nothing to wow about.
Rooms and Hotel Common Areas (A). We like modern and minimalist decor so we enjoyed the vibe the hotel gives. Very clean and constantly maintained by the staff. The large fireplace in the lobby is very inviting. The have a nice large table and an assortment of board games to pass the time. Yes, the room balconies are not very private but it didn't really bother us since we never saw anyone out there when we were enjoying the view from our room. Ideally, you want an even numbered room so your balcony faces North. The hotel to the North is very quiet and has a nice pool area to view. A low numbered room puts you closer to the beach and away from the elevators. We really didn't have any problems with hall noise. The rooms are spacious and provide lots of closet space and drawers for your things. The beds and pillows were comfortable.
Bars (A). We are not big drinkers, but we found the drinks to be of high quality. Try the blue margarita, you won't be disappointed. The glasses for beers were usually chilled and the bartenders were very attentive and friendly. The lobby bar gets a tad crowded in the evening so hang out at the piano bar in the early evening. Most people forget its there so you get great service. The sports bar was great. On Sunday they made sure everyone had a TV with their home team game on. The house wines were good, especially the Merlot.
Access to public transportation (A). The local bus stops at the Hard Rock Hotel which is right next to the Vi ne. The buses are safe, clean, and stop frequently. The cost is $1 per person. Note, hold on tight because the stop and accelerate fast. You can get to the ferry for a trip to IsaMujeres, the La Isla Shopping Mall, or downtown Cancun. The mall is an easy 20 minute walk from the hotel and provides some variety form the day to day resort activities.
Gym (B ). The gym has a decent selection of equipment to get in a good workout. However, they are missing a set of barbells. The rack is there, but no barbells yet. Yes, the gym gets a lot of sun in the a.m., so it gets hot. They should put some portable fans in the gym to help keep you cool. Great views of the resort and ocean throughout the gym.
Evening Entertainment (C). We really only had one great show which was a group of Cuban musicians and dancers. The rest of the entertainment was below average for a resort of this caliber. Being close to Cancun I thought they would have access to better talent. Cruise ships trump all inclusive resorts in this category. The daytime activities were on par with what you would expect.
Spa (C-) . The amenities in the spa were a real disappointment. No reason to show up one hour before your treatment. We have stayed at the Dreams Riviera Cancun and thought this spa would be comparable, but its not even close. The massage treatment was good, but not great.
This resort gets all the major items right and only has a few things to improve upon. You won't regret your stay here.
"
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- Would Return or Recommend?Yes
"The hole staff went be on the call of duty.. They were very friendly and helpful. You never ran out of food, there was always something good to eat. Would go back in a heart beat!!!"
Posted: Thu, Oct 18, 2012- Overall Experience:
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- Would Return or Recommend?Yes
"just stay for 5 nights, 6 days. i have to say i love this chain, jamica, montego bay is great!!! but the vine was amazing!!! the ocean veiws, the staff. i wanted for nothing!!!
the mini bar was restocked every day (which is also included), room service, breakfast on the balcony. the food at the restaurants, the coffee bar. the service and staff were wonderful and more then helpful. it was a pleasure!!!!"
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- Would Return or Recommend?Yes
- Unlimited-Connectivity mobile app
- Full breakfast, lunch, dinner and snacks each day
- Unlimited premium alcoholic beverages at 3 lounge areas
- Unlimited natural fruit juices and soft drinks
- Mini-bar refreshed daily with soft drinks, bottled water and beer
- 24-hour room and concierge services
- Pool and beach wait service
- Endless daytime activities
- Nightly theme parties and live entertainment
- All gratuities
- Secrets Eternity Honeymoon Package: Complimentary when booking a Preferred Club Junior Suite Ocean View category or higher for a minimum of 7 nights, Champagne on arrival, Fresh flowers and fruit platter in room upon arrival, Champagne breakfast in bed, Tension Release Massage for two, Choice of European Facial or Salt Glow Scrub body treatment for two, Private beachfront dinner one evening, Romantic turn down service with petit fours. Plus, earn Free Anniversary Nights. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in.
- - Unlimited-Connectivity mobile app
- - Full breakfast, lunch, dinner and snacks each day
- - Unlimited premium alcoholic beverages at 3 lounge areas
- - Unlimited natural fruit juices and soft drinks
- - Mini-bar refreshed daily with soft drinks, bottled water and beer
Reg.
PLUS: Up To $400 In FREE Resort Coupons
- BRAND NEW Resort!
- Book w/Flight to SAVE MORE!
- Luxury All-Inclusive Resort
- 24-Hour Room Service Included
- All Meals and Drinks Included
- Hurry, Ends at MIDNIGHT Tomorrow!
Per Day at Playa Mujeres Golf Club
Valid for Travel Now - April 30, 2013
- 1 Round Per Person Per Day!
- Greg Norman Designed
- 7,218 Yards 18-hole Course
- Hurry, Limited Rooms Available!
Reg.
PLUS: Up To $400 In FREE Resort Coupons
- BRAND NEW Resort!
- Book w/Flight to SAVE MORE!
- Luxury All-Inclusive Resort
- 24-Hour Room Service Included
- All Meals and Drinks Included
- Hurry, Ends at MIDNIGHT Tomorrow!
Per Day at Playa Mujeres Golf Club
Valid for Travel Now - April 30, 2013
- 1 Round Per Person Per Day!
- Greg Norman Designed
- 7,218 Yards 18-hole Course
- Hurry, Limited Rooms Available!
- Full breakfast, lunch, dinner and snacks each day
- Unlimited premium alcoholic beverages at 3 lounge areas
- Unlimited natural fruit juices and soft drinks
- Mini-bar refreshed daily with soft drinks, bottled water and beer
- 24-hour room and concierge services
- Pool and beach wait service
- Fitness center
- Internet access*
- Infinity edge pool and outdoor Jacuzzi
- Endless daytime activities
- Nightly theme parties and live entertainment
- Pool and beach wait service
- 24-hour room service
- All taxes and gratuities
Amenities: Featuring 1 King size bed with custom cover headboards, Private and furnished ocean view terrace or patio, Complimentary mini bar refreshed daily with soft drinks, bottled water and premium beer, Concierge service, His-and-her armoire. Sofa, Luxurious baths wrapped in white glass, Italian porcelain floors, Teak wood furnishings, 24-hour room service, 42-inch Satellite TV, Alarm clock with iPod docking station, Direct dial telephone, Electric voltage -120V, In-suite climate control, air-conditioning, Alarm clock with MP3 docking station, spacious bathroom with shower and hydro-massage bathtub, Iron and ironing board, Hairdryer and vanity mirror, Night table with lamp, Electronic in-room safe (laptop size), Internet access*, All guestrooms and suites are non-smoking.
Preferred Club benefits include:
- Preferred Status and Amenities
- Concierge service
- Daily continental breakfast service in the lounge
- Afternoon hot and cold hors d'oeuvres
- Exquisite desserts & fine liquors in the lounge
- Complimentary newspaper in room every day (English or Spanish)
- Free internet access in suite
- Free computer access in Preferred Lounge
- Upgraded mini bar service
- Upgraded Bath amenities
- Full breakfast, lunch, dinner and snacks each day
- Unlimited premium alcoholic beverages at 3 lounge areas
- Unlimited natural fruit juices and soft drinks
- Mini-bar refreshed daily with soft drinks, bottled water and beer
- 24-hour room and concierge services
- Pool and beach wait service
- Fitness center
- Internet access*
- Infinity edge pool and outdoor Jacuzzi
- Endless daytime activities
- Nightly theme parties and live entertainment
- Pool and beach wait service
- 24-hour room service
- All taxes and gratuities
Amenities: Featuring 1 King size bed with custom cover headboards, Private and furnished ocean view terrace or patio, Complimentary mini bar refreshed daily with soft drinks, bottled water and premium beer, Concierge service, His-and-her armoire. Sofa, Luxurious baths wrapped in white glass, Italian porcelain floors, Teak wood furnishings, 24-hour room service, 42-inch Satellite TV, Alarm clock with iPod docking station, Direct dial telephone, Electric voltage -120V, In-suite climate control, air-conditioning, Alarm clock with MP3 docking station, spacious bathroom with shower and hydro-massage bathtub, Iron and ironing board, Hairdryer and vanity mirror, Night table with lamp, Electronic in-room safe (laptop size), Internet access*, All guestrooms and suites are non-smoking.
Preferred Club benefits include:
- Concierge service
- Daily continental breakfast service in the lounge
- Afternoon hot and cold hors d'oeuvres
- Exquisite desserts & fine liquors in the lounge
- Complimentary newspaper in room every day (English or Spanish)
- Free internet access in suite
- Free computer access in Preferred Lounge
- Upgraded mini bar service
- Upgraded Bath amenities
- Full breakfast, lunch, dinner and snacks each day
- Unlimited premium alcoholic beverages at 3 lounge areas
- Unlimited natural fruit juices and soft drinks
- Mini-bar refreshed daily with soft drinks, bottled water and beer
- 24-hour room and concierge services
- Pool and beach wait service
- Fitness center
- Internet access*
- Infinity edge pool and outdoor Jacuzzi
- Endless daytime activities
- Nightly theme parties and live entertainment
- Pool and beach wait service
- 24-hour room service
- All taxes and gratuities
Amenities: Featuring 1 King size bed with custom cover headboards, Private and furnished ocean view terrace or patio, Complimentary mini bar refreshed daily with soft drinks, bottled water and premium beer, Concierge service, His-and-her armoire. Sofa, Luxurious baths wrapped in white glass, Italian porcelain floors, Teak wood furnishings, 24-hour room service, 42-inch Satellite TV, Alarm clock with iPod docking station, Direct dial telephone, Electric voltage -120V, In-suite climate control, air-conditioning, Alarm clock with MP3 docking station, spacious bathroom with shower, Iron and ironing board, Hairdryer and vanity mirror, Night table with lamp, Electronic in-room safe (laptop size), Internet access*, All guestrooms and suites are non-smoking.
Preferred Club benefits include:
- Concierge service
- Daily continental breakfast service in the lounge
- Afternoon hot and cold hors d'oeuvres
- Exquisite desserts & fine liquors in the lounge
- Complimentary newspaper in room every day (English or Spanish)
- Free internet access in suite
- Free computer access in Preferred Lounge
- Upgraded mini bar service
- Upgraded Bath amenities
- Full breakfast, lunch, dinner and snacks each day
- Unlimited premium alcoholic beverages at 3 lounge areas
- Unlimited natural fruit juices and soft drinks
- Mini-bar refreshed daily with soft drinks, bottled water and beer
- 24-hour room and concierge services
- Pool and beach wait service
- Fitness center
- Internet access*
- Infinity edge pool and outdoor Jacuzzi
- Endless daytime activities
- Nightly theme parties and live entertainment
- Pool and beach wait service
- 24-hour room service
- All taxes and gratuities
Amenities: Featuring 1 King size bed or 2 queen beds with custom cover headboards, Private and furnished ocean view terrace or patio, Complimentary mini bar refreshed daily with soft drinks, bottled water and premium beer, Concierge service, His-and-her armoire. Sofa, Luxurious baths wrapped in white glass, Italian porcelain floors, Teak wood furnishings, 24-hour room service, 42-inch Satellite TV, Alarm clock with iPod docking station, Direct dial telephone, Electric voltage -120V, In-suite climate control, air-conditioning, Alarm clock with MP3 docking station, spacious bathroom with shower, Iron and ironing board, Night table with lamp, Electronic in-room safe (laptop size), Internet access*, All guestrooms and suites are non-smoking.
Preferred Club benefits include:
- Concierge service
- Daily continental breakfast service in the lounge
- Afternoon hot and cold hors d'oeuvres
- Exquisite desserts & fine liquors in the lounge
- Complimentary newspaper in room every day (English or Spanish)
- Free internet access in suite
- Free computer access in Preferred Lounge
- Upgraded mini bar service
- Upgraded Bath amenities
- Full breakfast, lunch, dinner and snacks each day
- Unlimited premium alcoholic beverages at 3 lounge areas
- Unlimited natural fruit juices and soft drinks
- Mini-bar refreshed daily with soft drinks, bottled water and beer
- 24-hour room and concierge services
- Pool and beach wait service
- Fitness center
- Internet access*
- Infinity edge pool and outdoor Jacuzzi
- Endless daytime activities
- Nightly theme parties and live entertainment
- Pool and beach wait service
- 24-hour room service
- All taxes and gratuities
Amenities: Featuring 1 King size bed with custom cover headboards, Private and furnished ocean view terrace or patio, Complimentary mini bar refreshed daily with soft drinks, bottled water and premium beer, Concierge service. Sofa, Luxurious baths wrapped in white glass, Italian porcelain floors, Teak wood furnishings, 24-hour room service, 42-inch Satellite TV, Alarm clock with iPod docking station, Direct dial telephone, Electric voltage -120V, In-suite climate control, air-conditioning, Alarm clock with MP3 docking station, His-and-her armoire, Spacious bathroom with shower, Iron and ironing board, Hairdryer and vanity mirror, Night table with lamp, Electronic in-room safe (laptop size), Internet access*, All guestrooms and suites are non-smoking.
- Full breakfast, lunch, dinner and snacks each day
- Unlimited premium alcoholic beverages at 3 lounge areas
- Unlimited natural fruit juices and soft drinks
- Mini-bar refreshed daily with soft drinks, bottled water and beer
- 24-hour room and concierge services
- Pool and beach wait service
- Fitness center
- Internet access*
- Infinity edge pool and outdoor Jacuzzi
- Endless daytime activities
- Nightly theme parties and live entertainment
- Pool and beach wait service
- 24-hour room service
- All taxes and gratuities
Amenities: Featuring 1 King size bed or 2 queen beds with custom cover headboards, Private and furnished ocean view terrace or patio, Complimentary mini bar refreshed daily with soft drinks, bottled water and premium beer, Concierge service, His-and-her armoire. Sofa, Luxurious baths wrapped in white glass, Italian porcelain floors, Teak wood furnishings, 24-hour room service, 42-inch Satellite TV, Alarm clock with iPod docking station, Direct dial telephone, Electric voltage -120V, In-suite climate control, air-conditioning, Alarm clock with MP3 docking station, spacious bathroom with shower, Iron and ironing board, Hairdryer and vanity mirror, Night table with lamp, Electronic in-room safe (laptop size), Internet access*, All guestrooms and suites are non-smoking.
- Full breakfast, lunch, dinner and snacks each day
- Unlimited premium alcoholic beverages at 3 lounge areas
- Unlimited natural fruit juices and soft drinks
- Mini-bar refreshed daily with soft drinks, bottled water and beer
- 24-hour room and concierge services
- Pool and beach wait service
- Fitness center
- Internet access*
- Infinity edge pool and outdoor Jacuzzi
- Endless daytime activities
- Nightly theme parties and live entertainment
- Pool and beach wait service
- 24-hour room service
- All taxes and gratuities
Amenities: Featuring 1 King size bed with custom cover headboards, Private and furnished ocean view terrace or patio, Complimentary mini bar refreshed daily with soft drinks, bottled water and premium beer, Concierge service, His-and-her armoire. Sofa, Luxurious baths wrapped in white glass, Italian porcelain floors, Teak wood furnishings, 24-hour room service, 42-inch Satellite TV, Alarm clock with iPod and MP3 docking station, Direct dial telephone, Electric voltage -120V, In-suite climate control, air-conditioning, spacious bathroom with shower and hydro-massage bathtub, Iron and ironing board, Hairdryer and vanity mirror, Night table with lamp, Electronic in-room safe (laptop size), Internet access*, All guestrooms and suites are non-smoking.
- Full breakfast, lunch, dinner and snacks each day
- Unlimited premium alcoholic beverages at 3 lounge areas
- Unlimited natural fruit juices and soft drinks
- Mini-bar refreshed daily with soft drinks, bottled water and beer
- 24-hour room and concierge services
- Pool and beach wait service
- Fitness center
- Internet access*
- Infinity edge pool and outdoor Jacuzzi
- Endless daytime activities
- Nightly theme parties and live entertainment
- Pool and beach wait service
- 24-hour room service
- All taxes and gratuities
Amenities: Featuring 1 King size bed with custom cover headboards, Private and furnished ocean view terrace or patio, Complimentary mini bar refreshed daily with soft drinks, bottled water and premium beer, Concierge service, His-and-her armoire. Sofa, Luxurious baths wrapped in white glass, Italian porcelain floors, Teak wood furnishings, 24-hour room service, 42-inch Satellite TV, Alarm clock with iPod docking station, Direct dial telephone, spacious bathroom with shower and hydro-massage bathtub, Iron and ironing board, Hairdryer and vanity mirror, Night table with lamp, Electronic in-room safe (laptop size), Internet access*, All guestrooms and suites are non-smoking.
- Full breakfast, lunch, dinner and snacks each day
- Unlimited premium alcoholic beverages at 3 lounge areas
- Unlimited natural fruit juices and soft drinks
- Mini-bar refreshed daily with soft drinks, bottled water and beer
- 24-hour room and concierge services
- Pool and beach wait service
- Fitness center
- Internet access*
- Infinity edge pool and outdoor Jacuzzi
- Endless daytime activities
- Nightly theme parties and live entertainment
- Pool and beach wait service
- 24-hour room service
- All taxes and gratuities
Amenities: Featuring 1 King size bed or 2 queen beds with custom cover headboards, Private and furnished ocean view terrace or patio, Complimentary mini bar refreshed daily with soft drinks, bottled water and premium beer, Concierge service, His-and-her armoire. Sofa, Luxurious baths wrapped in white glass, Italian porcelain floors, Teak wood furnishings, 24-hour room service, 42-inch Satellite TV, Alarm clock with iPod docking station, Direct dial telephone, Electric voltage -120V, In-suite climate control, air-conditioning, Alarm clock with MP3 docking station, spacious bathroom with shower, Iron and ironing board, Hairdryer and vanity mirror, Night table with lamp, Electronic in-room safe (laptop size), Internet access*, All guestrooms and suites are non-smoking.
- 24 Hour Room Service
- 24 Hour Security
- All-Adults
- All-Inclusive
- Banquet Facility (+)
- Beach Front
- Beauty Shop/Salon (+)
- Car Rental Desk (+)
- Concierge Desk
- Conference Rooms (+)
- Currency Exchange (+)
- Elevator / Lift
- FREE Parking
- Fine Dining
- Fitness Facility
- Guest Activity Desk
- Luxury Resorts
- Massage Therapist (+)
- Medical Services (+)
- Multilingual Staff
- Multiple Swimming Pools
- Non-Motorized Water Sports (+)
- Non-Smoking Property
- Ocean View
- Parking
- Pool Area Bar
- Public Internet Access (+)
- Restaurant
- Sauna (+)
- Spa Services (+)
- Steam Room (+)
- Water Sports (+)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply.

