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Barcelo Maya Caribe - All-Inclusive

Cancun, Quintana Roo, Mexico (CUN)

Room rates from:
$188 $118
Per Adult Nightly
Hotel + Flight from
WAS
Starting from:
$2,949 $1,949
Per Guest for 5 Nights
Based on 2755 reviews
The resort is encompassed by lush, tropical forests, and has 2 kilometers of private beach running alongside the Caribbean Sea!
Style: Upscale and Family-Friendly
Room & Rates
Superior Room - All-Inclusive - Barcelo Maya Caribe - All-Inclusive - 2

Superior Room - All-Inclusive

EXTRA BONUS: 10% Off Nightly Instant Rebate Details
Starting from
$188 $118
Per Adult Nightly
Your All-Inclusive Plan Includes:
  • Unlimited Beverages Including Domestic Alcoholic and Non-Alcoholic
  • Kids Club (kids ages 4-12)
  • Water Park
  • Mini Golf and Pitch and Putt (equipment included)
  • Use of Sun-Beds, Gym, Jacuzzi, Steam Bath, Sauna, Beach Towels, and Hammocks
  • Free Entrance to Dance Club Featuring International Music
  • Diving (1 free lesson per week in swimming pool)
  • Bathrobes and Slippers
  • Minibar Stocked Daily with Water, Soft Drinks and Beer
  • All Meals Included Every Day (buffet breakfast, buffet lunch, buffet or a la carte dinner)
  • 2 Snack Bars
  • 4 Restaurants Including Buffets and a La Carte Specialty
  • 6 Bars
  • Daily and Nightly Entertainment Activities
  • Snorkeling (1 hour free equipment use per day)
  • 3 Tennis Courts and 1 Sports Track (equipment included)
  • 2 Open-Air Theaters Offering Nightly Shows
  • Fitness Center
  • Playground
  • 2 Huge Swimming Pools with Jacuzzi
  • Beautiful Beach and Infinite Gardens
  • All Gratuities Included

Room Amenities: Each room provides a telephone, mini bar, coffee maker, terrace or balcony, flat screen LCD TV, full bathroom with bathtub and shower, ironing board, air-conditioning, room service, and hairdryer. Internet services are available at an additional cost.
Hide room details
Junior Suite Oceanfront Premium Level - All-Inclusive - Barcelo Maya Caribe - All-Inclusive - 1

Junior Suite Oceanfront Premium Level - All-Inclusive

EXTRA BONUS: 10% Off Nightly Instant Rebate Details
Starting from
$294 $185
Per Adult Nightly
Room Amenities: Spacious junior suite of 55 m2 that combines the exclusive location of the Premium Level area, Jacuzzi on the terrace or balcony and a spectacular view. Receive all the exclusive benefits of the Club Premium concept. A delicate selection of petit fours and a bottle of sparkling wine will also be waiting for in your room upon arrival. Bedding includes 1 king size bed or 2 double beds and 2 sofa beds. Other features include air-conditioning, ceiling fan, pillow menu, 24-hour room Service, motion-sensor lighting System, 42-inch LCD TV, Wi-Fi (free), telephone with answering machine, radio alarm clock with iPod and MP3 dock, digital safe, minibar with daily refills, coffee machine, fully equipped bathroom, magnifying mirror, hairdryer, bathrobe and slippers, raindance shower, scales, luxury toiletries and an iron/ironing board.

The Premium Level Program Features:
  • Personalized Check-In and Check-Out
  • Early Check-In and Late Check-Out (subject to availability)
  • Access to the Club Premium Lounge
  • Continental Breakfast in the Lounge
  • Hors-d`oeuvres, Coffee, Tea, Board Games in the Lounge
  • In-Room Petit Fours and Bottle of Sparkling Wine Upon Arrival
  • Club Premium Lounge Bar Serving Premium Liquor Brands
  • Unlimited Access to a La Carte Restaurants (reservations required)
  • Free Internet Access in the Club Premium Lounge and All Business Centers
  • Pool Towels in Room
  • 24-Hour Room Service
  • Best Room Location
 
All-Inclusive Features:
  • Unlimited Beverages Including Domestic Alcoholic and Non-Alcoholic
  • Kids Club (kids ages 4-12)
  • Water Park
  • Mini Golf and Pitch and Putt (equipment included)
  • Use of Sun-Beds, Gym, Jacuzzi, Steam Bath, Sauna, Beach Towels, and Hammocks
  • Free Entrance to Dance Club Featuring International Music
  • Diving (1 free lesson per week in swimming pool)
  • Minibar Stocked Daily with Water, Soft Drinks and Beer
  • All Meals Included Every Day (buffet breakfast, buffet lunch, buffet or a la carte dinner)
  • 2 Snack Bars
  • 4 Restaurants Including Buffets and a La Carte Specialty
  • 6 Bars
  • Daily and Nightly Entertainment Activities
  • Snorkeling (1 hour free equipment use per day)
  • 3 Tennis Courts and 1 Sports Track (equipment included)
  • 2 Open-Air Theaters Offering Nightly Shows
  • Fitness Center
  • Playground
  • 2 Huge Swimming pools with Jacuzzi
  • Beautiful Beach and Infinite Gardens
  • All Gratuities Included
Hide room details

Junior Suite Swim-Up Premium Level - All-Inclusive

EXTRA BONUS: 10% Off Nightly Instant Rebate Details
Starting from
$388 $251
Per Adult Nightly
Room Amenities: Spacious junior suite of 55 m2 that combines the exclusive location of the Premium Level area, Jacuzzi on the terrace and direct access to the swimming pool. Receive all the exclusive benefits of our Club Premium concept. Bedding includes 1 king size bed or 2 double beds and 2 sofa beds. Other features include a ceiling fan, air-conditioning, 42-inch LCD TV, free Wi-Fi, telephone with answering machine, radio alarm clock with iPod and MP3 dock, digital safe, minibar VIP replenished daily, coffee machine, exclusive amenities, fully equipped bathroom, pillow menu, magnifying mirror, 1,600 W hairdryer, bathrobe and slippers, raindance shower, scales, motion-sensor lighting system, iron/ironing board and 24-hour room Service. A delicate selection of petit fours and a bottle of sparkling wine will also be waiting for in your room upon arrival.

The Premium Level Program Features:
  • Personalized Check-In and Check-Out
  • Early Check-In and Late Check-Out (subject to availability)
  • Access to the Club Premium Lounge
  • Continental Breakfast in the Lounge
  • Hors-d`oeuvres, Coffee, Tea, Board Games in the Lounge
  • In-Room Petit Fours and Bottle of Sparkling Wine Upon Arrival
  • Club Premium Lounge Bar Serving Premium Liquor Brands
  • Unlimited Access to a La Carte Restaurants (reservations required)
  • Free Internet Access in the Club Premium Lounge and All Business Centers
  • Pool Towels in Room
  • 24-Hour Room Service
  • Best Room Location
 
Your All-Inclusive Plan Includes:
  • Unlimited Beverages Including Domestic Alcoholic and Non-Alcoholic
  • Kids Club (kids ages 4-12)
  • Water Park
  • Mini Golf and Pitch and Putt (equipment included)
  • Use of Sun-Beds, Gym, Jacuzzi, Steam Bath, Sauna, Beach Towels, and Hammocks
  • Free Entrance to Dance Club Featuring International Music
  • Diving (1 free lesson per week in swimming pool)
  • Minibar Stocked Daily with Water, Soft Drinks and Beer
  • All Meals Included Every Day (buffet breakfast, buffet lunch, buffet or a la carte dinner)
  • 2 Snack Bars
  • 4 Restaurants Including Buffets and a La Carte Specialty
  • 6 Bars
  • Daily and Nightly Entertainment Activities
  • Snorkeling (1 hour free equipment use per day)
  • 3 Tennis Courts and 1 Sports Track (equipment included)
  • 2 Open-Air Theaters Offering Nightly Shows
  • Fitness Center
  • Playground
  • 2 Huge Swimming Pools with Jacuzzi
  • Beautiful Beach and Infinite Gardens
  • All Gratuities Included
Hide room details

Suite Oceanfront Premium Level - All-Inclusive

EXTRA BONUS: 10% Off Nightly Instant Rebate Details
Starting from
$424 $267
Per Adult Nightly
Room Amenities: These suites offer 133 m2 of elegantly designed, intimate space. They also have spectacular views for you to enjoy from your large terrace while you relax in the Jacuzzi. Receive all the exclusive benefits of the Club Premium concept. A delicate selection of petit fours and a bottle of sparkling wine will also be waiting for in your room upon arrival. Bedding includes 1 king size bed and 2 sofa beds. Other features include a dining room, microwave, air-conditioning, pillow menu, ceiling fan, 24-hour room Service, motion-sensor lighting system, two 42-inch LCD TVs, free Wi-Fi, telephone with answering machine, radio alarm clock for iPod and MP3, digital safe, minibar with daily refills, coffee machine, 2 fully equipped  bathrooms, Jacuzzi, raindance shower, hairdryer, bathrobe and slippers, iron/ironing board, luxury toiletries, magnifying mirror and scales. A delicate selection of petit fours and a bottle of sparkling wine will also be waiting for in your room upon arrival.

The Premium Level Program Features:
  • Personalized Check-In and Check-Out
  • Early Check-In and Late Check-Out (subject to availability)
  • Access to the Club Premium Lounge
  • Continental Breakfast in the Lounge
  • Hors-d`oeuvres, Coffee, Tea, Board Games in the Lounge
  • In-Room Petit Fours and Bottle of Sparkling Wine Upon Arrival
  • Club Premium Lounge Bar Serving Premium Liquor Brands
  • Unlimited Access to a La Carte Restaurants (reservations required)
  • Free Internet Access in the Club Premium Lounge and All Business Centers
  • Pool Towels in Room
  • 24-Hour Room Service
  • Best Room Location
 
Your All-Inclusive Plan Includes:
  • Unlimited Beverages Including Domestic Alcoholic and Non-Alcoholic
  • Kids Club (kids ages 4-12)
  • Water Park
  • Mini Golf and Pitch and Putt (equipment included)
  • Use of Sun-Beds, Gym, Jacuzzi, Steam Bath, Sauna, Beach Towels, and Hammocks
  • Free Entrance to Dance Club Featuring International Music
  • Diving (1 free lesson per week in swimming pool)
  • Minibar Stocked Daily with Water, Soft Drinks and Beer
  • All Meals Included Every Day (buffet breakfast, buffet lunch, buffet or a la carte dinner)
  • 2 Snack Bars
  • 4 Restaurants Including Buffets and a La Carte Specialty
  • 6 Bars
  • Daily and Nightly Entertainment Activities
  • Snorkeling (1 hour free equipment use per day)
  • 3 Tennis Courts and 1 Sports Track (equipment included)
  • 2 Open-Air Theaters Offering Nightly Shows
  • Fitness Center
  • Playground
  • 2 Huge Swimming Pools with Jacuzzi
  • Beautiful Beach and Infinite Gardens
  • All Gratuities Included
Hide room details
Barcelo Maya Caribe - All-Inclusive
Carretera Federal Chetumal Puerto Juarez Km. 266, 3, Riviera Maya, Mexico 77710

Location

Its magnificent facilities are surrounded by a lush 500,000 square-meter natural park. Through the Barcelo All-Inclusive package, 1 of the most comprehensive in the Caribbean, it offers an excellent variety of facilities and services that will make your stay an unforgettable one. An ideal vacation spot for families, couples, or groups of friends.

Why Stay Here

  • Handicapped Accessible
  • Numerous Activities for Guests of All Ages
  • Close to the City of Playa del Carmen and Cancun with an Active Nightlife and Shopping
  • Near the City of Tulum, a Well-Known Archeology Site

Resort Details

The 4-star Barcelo Maya Caribe is an upscale all-inclusive resort and spa that is perfect for the entire family. Book today and experience attentive customer service, delectable cuisine and extensive amenities sure to rejuvenate your spirits. This hotel which exudes affordable upscale amenities is surrounded by lush vegetation and crystal clear turquoise water, sure to be an idyllic vacation destination. Choose the convenience of Barcelo`s all-inclusive package and discover a wide variety of excellent services and amenities at your disposal. Guests receive unlimited breakfast, lunch, and dinner.

Services Available at an Additional Cost:

  • Internet Services
  • Spa Services

All-Inclusive Details

  • Unlimited Beverages Including Domestic Alcoholic and Non-Alcoholic
  • Kids Club (kids ages 4-12)
  • Water Park
  • Mini Golf and Pitch and Putt (equipment included)
  • Use of Sun-Beds, Gym, Jacuzzi, Steam Bath, Sauna, Beach Towels, and Hammocks
  • Free Entrance to Dance Club Featuring International Music
  • Diving (1 free lesson per week in swimming pool)
  • Room Accommodations with King or 2 Double Beds with Private Terrace or Balcony
  • Bathrobes and Slippers
  • Minibar Stocked Daily with Water, Soft Drinks and Beer
  • All Meals Included Every Day (buffet breakfast, buffet lunch, buffet or a la carte dinner)
  • 2 Snack Bars
  • 4 Restaurants Including Buffets and a La Carte Specialty
  • 6 Bars
  • Daily and Nightly Entertainment Activities
  • Snorkeling (1 hour free equipment use per day)
  • 3 Tennis Courts and 1 Sports Track (equipment included)
  • 2 Open-air Theaters Offering Nightly Shows
  • Fitness Center
  • Spa ($)
  • Playground
  • 2 Huge Swimming pools with Jacuzzi
  • Turkish bath, sauna, and Jacuzzi ($)
  • Beautiful beach and infinite gardens
  • All gratuities included

Accommodation Details

612 Comfortably appointed rooms comprised of Doubles, Standard Kings, and Junior Suites. Each Guest room features: Air-conditioning, coffee maker, Hairdryer, iron/ironing board, satellite TV, room service, safe deposit box, telephone, terrace or balcony, mini bar (stocked daily with water, soft drinks and beer). Each room is furnished with a Queen-size bed, or a King-sized or 2 Double beds. Adjoining rooms are available upon request.

Restaurants, Lounges & Bars

  • 2 Snack Bars
  • 4 Restaurants Including Buffets and a La Carte Specialty
  • 6 Bars

For the Family

For families with children, a Kids Club for ages 4-12, a kids playground and an abundance of family-friendly activities are provided to keep everyone entertained on your Mexican beach vacation.

Meetings & Conventions

For other events, conferences or meetings, the Barcel Maya Caribe include 2 convention halls which can be converted into 6 meeting rooms accommodating 45 to 350 Guests, perfect for business events and family or class reunions.

Pools & Spas

  • Spa (services available at an additional cost)
  • 2 Huge Swimming Pools with Jacuzzi

Weddings

This Caribbean oasis on the Mayan Riviera is also a romantic and tranquil setting for newlyweds to share an intimate honeymoon. Barcel Maya Caribe offers an inspiring setting for a destination wedding or to renew your vows.

IMPORTANT INFORMATION

Please note the property will be doing maintenance works on the following areas:

  • NEW Semi Olympic Pool. - September 18 - November 18,2016.
All facilities will remain open and no services are affected.

AMENITIES:
  • 24 Hour Room Service
  • 24 Hour Security
  • 24-Hour Coffee Shop
  • 24-Hour Front Desk
  • ATM Machine
  • Accessible Facilities
  • Accessible Parking
  • Accessible Rooms
  • Aerobics Instruction
  • Air-Conditioning
  • Airport Shuttle Service (+)
  • All-Inclusive
  • All-Inclusive Meal Plan
  • Baby Sitting (+)
  • Baggage Hold
  • Ballroom
  • Barber Shop
  • Beach Access
  • Beach Bar
  • Beachfront
  • Beauty Shop/Salon (+)
  • Bilingual Staff
  • Billiards
  • Body Scrub
  • Body Wrap
  • Boutiques/Stores
  • Bowling Alley (+)
  • Buffet Breakfast
  • Bus Parking
  • Business Center
  • Business Services
  • Cafe
  • Car Rental Desk (+)
  • Child Programs
  • Childcare (+)
  • Children's Program
  • Complimentary Newspaper in Lobby
  • Concierge
  • Concierge Desk
  • Dance Classes
  • Elevators
  • EveningTurnDown
  • Exercise Gym
  • Free Parking
  • Front Desk
  • Full Service Housekeeping
  • Hair dryer
  • High Speed Internet Access (+)
  • High Speed Wireless (+)
  • Housekeeping - daily
  • Ironing board
  • Kayaking / Rafting
  • Kiddie Pool
  • Kids Club
  • Laundry Services/Laundry Facility
  • Massage Services (+)
  • Massage Therapist (+)
  • Newspaper
  • Night Club
  • No Resort Fee
  • Non-Motorized Water Sports
  • Oceanfront
  • Oceanfront Pool
  • Outdoor Hot Tub
  • Outdoor Parking
  • Outdoor Pool
  • Parking
  • Private Beach
  • Room Service
  • Scuba Diving
  • Spa (+)
  • Spa Services (+)
  • Tennis Courts
  • Water Sports
  • Widescreen TV
  • Wireless Internet (+)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 2755 reviews
from Grande Prairie, Canada
Submitted on 02-06-2016
We just recently returned from our 10 day stay at the Barceló Maya Caribe and couldn't have been more pleased, everything about the resort was great. The food, service, beach & rooms are all spot on. We also celebrated our wedding on the beach and it was truly the perfect day. Our wedding coordinator Alejandra did an amazing job creating our dream wedding, the weather was great, and the ceremony & reception were beautiful!! Cannot wait until we can return! :)
from
Submitted on 03-06-2016
I would like to thank the water Sports team for giving me and my family an amazing vacation. The staff is incredible at their job and their really well trained. Cisco and Gabby were fast and really clear when it comes to costumer service n and Pancho and Ares were incredible at a giving me my catamaran Lesson. I really recommend everyone to try it out. NOT ONLY IS IT FREE!!! but you get Lessons. I will surly come back. Thank you Water Sports team
from
Submitted on 03-06-2016
I absolutely recommend this hotel for a family with active children. I loved the water park, service, food....everything!!! You have to come with kids!!! The shopping mall is amazing and the night clubs as well. There are nannys on site if you want to party at night. There is also a 24 hr bowling and junk food buffet!!!
from San Francisco, California
Submitted on 04-06-2016
Great customer service from Anel, fer, and Pedro. They were very personable and friendly. If you have little kids I recommend visiting the park. The slides are very fun and safe. Me and my wife are definitely coming back with our little one...
from
Submitted on 05-06-2016
This is a hotel, I would highly recommend staying here! I like the bowling at Strikers, great service from Jenifer!! Food and snacks were always available and delicious! The pool is great and beach is beautiful. The rooms were also very nice.
from
Submitted on 09-06-2016
I love the boat ! Come to Cancun Mexico. They give you very well and they give you great service. Alejandra, Roberto, Cisco and gaby and angel in the front desk. Thank u will comeback again , kayaks are aweaome also hobie, need to try it again . The food very good and the beach it's beautiful
from
Submitted on 09-06-2016
We had a great time with Cisco, Alejandra and Roberto going out to sea on the Hobie! We took about 30 minutes to go across the bay and back. He was able to point out the different parts of the resort and he told us about his experiences working at the resort. And Gabriela gave us great customer service! Thanks to Lito for letting us go out today! It was so fun!
from
Submitted on 10-06-2016
I like the food and the activities presented by the staff. In our first full day we went to the water sports, we did kayak, we met the staff, Gabriella Hernandez, Miguel , Roberto, Cisco. They made our experience incredible and amazing! They are the best staff I have met.
from
Submitted on 10-06-2016
It was an awesome trip! The staff were helpful and nice Gabriela helped us figure out what we wanted to do at the water sports Cisco Miguel and Robert helped us ride the catamaran in the ocean which is like a giant sailboat we enjoyed it a lot thank you so much I loved it
from Cape Coral, Florida
Submitted on 10-06-2016
the water sports were great, Gabriela was so helpful. Cisco was super helpful especially if you were a beginner. Angel made sure you had the right equipment. Miguel was a great instructor for windsurfing. Roberto kept the energy up the whole time. 10/10
from Mexico City, Mexico
Submitted on 27-06-2016
I love this place. This place is the best all inclusive resort in Riviera Maya, nice pool and beach. we enjoyed all the facilities including the mini golf, food area with delicious specialities, beach sports as sailing, snorkeling, wave runner, kayak and the unique surf simulator.
from Toronto, Canada
Submitted on 27-06-2016
Great all inclusive, the beach is beautiful, staff is friendly and polite, resort is kept impeccable, food at the buffets and restaurants is very good, you'll always find something to please everyone; special thanks to Sergio and his mate at the Mall bar and to Gilberto at restaurant Caribe for the outstanding service.
from Elmwood Park, New Jersey
Submitted on 28-06-2016
I just spent 7 days in Riviera Maya, at the Barceló Maya Caribe with my husband and son (8 years old). The staff at the resort was very friendly and polite, the resort is big and with lots of entertainments for families with kids. The entertainment group at the pool was awesome, they made our vacation super fun, from bingo to water polo, it was great, my son had lots of fun. The beach is just beautiful, one of the best I've seen in the Caribbean. The water park was fun too but we only went once... Read more
from Bloomingburg, New York
Submitted on 30-06-2016
Excellent vacation especially for family and friends. Many fun activities to do. Food is grewt and the water is always warm. Snorkeling is also very fun. Bobby and Luis are very good instructors for surfing.
from
Submitted on 30-06-2016
Barcelo Maya is an amazing and beautiful resort! It is well maintained, clean, and has a very high-end spa-like feel. My husband and I went there on our honeymoon and had just the best time! The resort offers so many activities, you could keep busy for a full month! They have a spa, fitness center, water sports center, dolphin enclosure, mall, a mexican plaza (outdoor mall with mexican shops), miniature golf, bowling alley, adult night club, childrens night club, restaurants and buffets. Ju... Read more
from
Submitted on 03-07-2016
We just returned from a week stay at the Barcelo Maya Caribe. We traveled with 4 adults and 4 boys ages 16-18. I will start by saying that we are not picky people by nature and I would not classify our group as "foodies". First, the negatives; the front desk staff is inconsistent with how they treat guests. One employee can be polite and helpful, while the next can treat you as if you are inconveniencing them with your mere presence. The bar service at the Caribe pool is very hit and miss. ... Read more
from
Submitted on 03-07-2016
This vacation was great. The drinks are very good and the beaches are beautiful. Crystal clear waters and amazing wildlife. You will definitely enjoy the views from the balcony. The weather was very hot and you better bring sunscreen.?????????? Maria from entertainment is cool and was very helpful
from
Submitted on 03-07-2016
My boys had a blast with the great staff Alex, Luis, fergi, Anel, Edgar,Pablo and Robert. They taught them to surf the flow rider in an hour for $15 which is less than our hometown. The hotel is beautiful and the all inclusive food buffet, tips,pools, drinks were just the ticket for our family vacation. They have a beautiful gym, ping pong, shopping and a beautiful beach.
from Cancun, Mexico
Submitted on 03-07-2016
Very cool. Great Clases and a lot of fun. Our kids really enjoyed it. The staff was very helpful and friendly. A couple of hard falls and may be sore the next day but definitively worth it. Not for the lazy but if you like action this is a great option.
from Chicago, Illinois
Submitted on 03-07-2016
Barcelo is the name of the entire resort. It has "neighborhoods" that each have their own pools, buffets, ala carte restaurants & beachfront. Caribe & Beach are two of these neighborhoods. I stayed at caribe which is very centrally located near the resort shopping plaza & fitness center. Your only limitation here is VIP neighborhood. You cannot eat at those 3 ala carte restaurants (the Brazilian steakhouse, French, and one other). I found the resort to be well designed and always clean. The serv... Read more
from Montreal, Canada
Submitted on 05-07-2016
If you enjoy surfing, must go to the waterpark. Funny and friendly staff that let's you experiment with the board! We had a lot of fun. We went about 4 days during our stay, family with 4 teenagers. Thanks to Anel, Pablo, Roberto, Fergi, Edgard, Alex and Louis.
from
Submitted on 05-07-2016
My wife and I just returned from a great 8 day stay at the Barcelo Maya Caribe. I'll keep the summary short and brief for those looking for help picking a place to stay! The Barcelo Maya resort encompasses five resorts in one. The Palace Deluxe is considered their 'premium' resort and is on the left-most side of the property. To the right of that are the four regular resorts. The Barcelo Maya Caribe has recently been renovated to the tune of over 500 million (source: staff on premise). The re... Read more
from
Submitted on 06-07-2016
We are still here in this resort with the family and had the most enjoyable experience using their catamaran sail boat. Gabriela Hernandez was so helpful and informative and made our reservation smooth sailing : ) You can also use kayak, paddle board, water bike, and wind surf board for free for 1 hour at a time. Overall, great resort, you can't go wrong on any of the hotels here.
from Montreal
Submitted on 06-07-2016
? lot of fun at Water sport, catemaran course is really well explained by Cisco. And kayak is est, Gabriella was Very helpful people . A lot of fishes at the pier. Dolphine are cute. A lot of Nice drinks and shows at evenings.???????????????????????????????????????????????????????????????????????????
from Castle Rock, Colorado
Submitted on 06-07-2016
We stayed at this hotel in April for a family wedding. The hotel is about 45-60 minutes from the Cancun airport. We paid for the shuttle bus to the hotel - it makes a few stops along the way. Overall the property was nice - pretty beach - we had an oceanfront junior suite with hot tub on our lanai. - ocean was actually far away from the room. This property is huge with 5 buildings and a bus is available to transport guests around if needed. We enjoyed the exercise. The breakfast buffet was won... Read more
from
Submitted on 11-07-2016
Enjoyed the hotel, the beach, the buffets, and especially the 5***** dining two nights. A bit away from the airport but worth it, I had a lovely massage by Haydee Salazar. The only downside was the front desk, not very organized and that you had to make reservations for the 5* dinners at guest service that took more than a half hour,
from
Submitted on 11-07-2016
We had a really nice time at this resort. The grounds were beautiful, the restaurants were amazing and the beach was perfect! The buffet food was just ok but thats to be expected. We didn't go hungry. We did the surfing simulator and it was a lot of fun. Bobby did a great job helping my husband and I, but esp me! He was very patient and actually had me surfing! You wouldn't think that you would be sore after that but wow, we were in pain for about 2 days. You use muscles that you didn'... Read more
from Tijuana, Mexico
Submitted on 11-07-2016
Leonardo, Manuel , Eder best pool crew with their energy , activities and the MC Charly. They help out a lot with our vacation to have a great time !! I would return to the hotel and also recommend it just because of this animation crew ! There all about making you have a great time.
from
Submitted on 11-07-2016
Theres us a good beach with nice pool and the food is delicious also there is a good animation and the room are clean. There is a lot of good activities around the resort that are super nice for the family. A lot of pool and bars. Thanks to manuel eder Leo for make us had a good time
from Vancouver, Canada
Submitted on 11-07-2016
We were amazed by the quality of this resort, and in particular the helpfulness and friendliness of the staff. My son tried the 'FlowRider' surfing attraction, and with the instruction and guidance provided by Pedro he was surfing on his own in less than an hour. This was probably the best travel experience we have had in years and look forward to going back again.
from
Submitted on 13-07-2016
Today was my first day at barcelo and I must say the staff here at the barcelo are amazing; specifically Gabriella, Angel, cisco, alejandra, andrill, miguel, they were beyond friendly and happy to help with anything, they took us on a catamaran ride and made the experience one to remember!!!! I would recommend these lovely people to anyone who are trying to meet friends here at barcelo!!!!
from
Submitted on 15-07-2016
My experience was fantastic. Mainly because of Jennifer Pulido. She helped answer alot of questions. She also made sure that we had everything that we needed. She is a fantastic asset to your company. She walked us through many of the options we have as far as entertainment as well as what we needed to do in case of an emergency.
from
Submitted on 15-07-2016
It was so much fun! The activities were definitely a highlight from our trip to cancun, I wanna give a huge shoutout and thank you to our guide Miguel! He was beyond amazing and made sure everything went smoothly!! He had this positive fun vibe. Me and my friends are highly satisfied. I recommend this to anyone! ?????
from Longview, Texas
Submitted on 15-07-2016
We had a great time at Barcelo. We were at Barcelo Maya caribe. The grounds are immaculate! Just beautiful, clean, manicured and staff is so friendly. The service is top notch. I want to thank Alex who helped us with the catamaran. She was awesome, told us of some local things to do that made our trip awesome!! I hope she sees this:) Thanks Alex, you rock!!
from
Submitted on 16-07-2016
Had so much fun surfing with the great staff! At the beginning I had no idea how to surf but the staff help you until you could do it al alone. I would recommend it to all ages. Another awesome thing is that you can do stand up surf or boogie board!!!
from
Submitted on 17-07-2016
Barcelo is a very nice resort. the beach at this resort is beautiful and there's barely any seaweed. the employees here are very nice. a special mention for the entertainment at the pool, very nice. I recommend this place 10/10. very nice pools and very beautiful.
from
Submitted on 17-07-2016
Beautiful beaches, nice rooms, good food, fun games to play, nice friendly employees, fun pool, family friendly, Special mention for the entertainment at the pool those guys are amazing. All the complex is beautiful you can find a lot of things to do.
from Mexico City, Mexico
Submitted on 18-07-2016
I had reserved and prepaid two romos at the Barcelo Maya Caribe, at arrival I was told I only had one room and that would send us to an older and less nice hotel in the same complex, the Barceló Maya Tropical. The check in and check out took more tan an hour each. In one of the roooms the air conditioning didn't work and two days they hadn't cleaned it before 7:00 pm. We purchased "Premium" bracelets which included imported spirits and in many occasions the bartenders deceitfully served local ... Read more
from
Submitted on 19-07-2016
Barcelo is beautiful, clean and well maintained the food is excellent.. Most of the specialty restaurants were great. The manager (ANAHI VALENCE) at the habachi restaurant Tokiyo in the Mayan mall was one of the rudest employees we've ever had to deal with. She did not want to accommodate the family as a unit and was going to seat our kids (group of 14) 12 at 1 table and two at a completely different table.. With no solution.. We said to divide the group evenly.. like 7 kids at 1 table and 7 a... Read more
from
Submitted on 19-07-2016
The service is great, the food is good! Everyone is friendly and willing to help. The pool is beautiful with drinks that are served. Bowling was very fun for kids and adults. Everything is easy and close by! I would recommend it for all families.
from
Submitted on 21-07-2016
Surf ride was really fun. Totally recommended it . Luis was really helpful. I know how to surf, but it was actually closer to snowboarding . At the end was really fun. I'm planning on doing it again . One hour $15 was reasonable. The hotel is really nice.
from Dallas
Submitted on 22-07-2016
The overall property is quite large though owing to its layout is generally fairly manageable (possible exception is that getting from areas like the Caribe and those further South to the Grand restaurants can be a bit of a walk). The upside of staying at a larger property like this should be far more expansive facilities and in this case Barcelo delivers in spades. The gym is by far the best hotel or resort gym that I have ever seen. It is on par with major US gyms like LA Fitness. They als... Read more
from Austin, Texas
Submitted on 22-07-2016
Flow ride was a lot of fun. My brother and I have already done it twice and now know how to do tricks thanks to the instructors. Totally recommend it . At the end was really fun. I'm planning on doing it again . One hour for $15 was reasonable. The hotel is really nice.
from Wiener Neustadt, Austria
Submitted on 22-07-2016
I highly recommend the flow ride in the pirates island. It is great fun to ride! At first it is hard to keep staying at the board but after a few attempts you may manage to ride without help! The Staff was also very kind and always tried to do their best to help you keep staying on the board. At all it was great fun and i am sure i would do it again :)
from Saint Louis, Missouri
Submitted on 22-07-2016
We are very pleased with our stay at the Barceló Maya Caribe! We were a party of 7 with two rooms. The rooms were vey comfortable and nice. The food was very good especially the Italian restaurant. We had one waiter almost every time we ate at the buffet. Hassim was amazing!!!!! He treated us like family!! (I have added a picture with Hassim, if you go ask for him!!!!) The staff was very friendly. The beach was very clean as were the grounds. They had lots of activities for kids, teens a... Read more
from
Submitted on 26-07-2016
Great place to be stay! I Water sports was amazing. Great staff, great catamaran training. And yes, it was free! Highly recommend! Make sure and schedule your meals the first night for your whole stay, the restaurants fill up quickly, but the food is amazing.
from Farmington, Arkansas
Submitted on 26-07-2016
I loved all the free activities you do. One of them being the water sports, and they were actually very fun! I will say that you'll need LOTS of sunscreen!! And water shoes is probably a must.. I got a rock stuck in my foot but, other than that it was an amazing time!!
from
Submitted on 26-07-2016
Barcey Club Caribe has great staff and very helpful, excellent activities for the children, the club is very large and entertaining My kids enjoyed every second of it and had them very busy with the activities
from
Submitted on 26-07-2016
The water sports are a great place for fun at the resort! The food is really good, and people are really helpful. The beach is beautiful and there is lots to do. Great place for a family vacation in this area.
from
Submitted on 27-07-2016
The hotel was great and we enjoyed it a lot. The bowling was fantastic with lots of fun for the whole family. Mini Golf was also lots of fun with a great course. The service was fantastic and everything we wanted was given with a smile.
from
Submitted on 29-07-2016
The beaches an pools were great, good staff, good people, activities from the entertainment group included kids, wonderful environment for you young and old! Definitely will be coming back again, best trip and resort in Mexico! And the entertainment people from the pool was super.
from
Submitted on 29-07-2016
Great experience. My son and I loved it. Best bang for the buck at the resort. Definitely a must try. The instructors were very knowledgeable and were able to work with everyone very well. It's safe to say that my son and I can cross that off the bucket list.
from Charlotte, North Carolina
Submitted on 29-07-2016
First off, this was a vacation my family and I had anticipated for several months. I researched different properties for weeks and was pretty proud of myself for picking a hotel resort that I thought was going to be a highlight of our summer...boy was I wrong! I have to admit that I am rather shocked at the numerous favorable reviews and can only assume that most of these travelers have not stayed in any better resorts to compare it with. In fact, I'm so disappointed that I am writing it in BE... Read more
from Detroit
Submitted on 30-07-2016
My husband took our 2 nephews and we were able to sign up for the last lesson of the day. Very easy and only had 4 people total in the lesson (faster rotation to keep getting turns). Very inexpensive 15 USD with no discount and you get a full hour. Trust me, really worth the money. THEY HAD A BLAST!!!!!
from
Submitted on 30-07-2016
I went on the tour on the cadmaran and it was amazing! I would highly recommend it! Everyone was so helpful and nice! The food was amazing and the bartenders were prompt with orders! There are kayaks, snorkeling, paddleboarding, sailing, and many other really fun activities to choose from! The water sports were the best!
from Belgorod, Russia
Submitted on 31-07-2016
Hi! I am Matvey. I have a rest in Barcelo Maya Beach hotel in July 2016. It is already the second time as it is the coolest hotel on the coast. Most of all I had liked Pirates Island. There is Surf Ride. The coolest Life Guard are Anel, Fer and Rodger. They are very cheerful and cool guys!!!! Every day they think out something new and intresting. They taught me to ride a surf and always interestingly joke. They have named me Pizza's Boy))
from Miami, Florida
Submitted on 31-07-2016
This Hotel is beautiful. You have FREE WI-FI in the MAYA MALL from 10 am to 2 pm. The rooms are new and the ocean view ronm have their own private pool (see pictures). This hotel is next to the MAYA MALL when there are shops and restaurants, bowling and casino.
from Owasso, Oklahoma
Submitted on 31-07-2016
My family of 5 (husband and three teenage children-15,17,19) along with my in-laws just returned from a week at the Barcelo Maya Caribe. We booked two Premium Club Junior Swim-Up Suites. Our overall experience was wonderful. It was a memorable experience for the whole family.... but I also feel like I need to give a completely honest review. I will try to touch on every aspect of the resort. If I forget something, don't hesitate to message me and ask. Arrival: We arrived to our hotel around 5:0... Read more
from
Submitted on 01-08-2016
We actually stayed at the Barcelo Colonial, but the WATER PARK was so much fun that I wanted to leave a review. The staff was amazing, and the gentleman running the surfing and boogie board machine were very outgoing in helping my kiddos out. It was a few extra bucks to get in, but very worth it!
from New York City, New York
Submitted on 02-08-2016
I had a great time at Barcelo Maya Caribe with my daughter. We were greeted by Dennis the concierge who made our state amazing. He was very helpful, attentive and caring throughout our stay. The resort is full of things to do, has many pools, beaches, bars and restaurants. Great location to travel outside the resort to the ruins or Playa Del Carmen.
from Burlington, North Carolina
Submitted on 03-08-2016
3 THINGS - 1st) On any of these Riviera Maya Barcelo Hotels - a manager told me they transfer 20% of the guest to the lesser rated hotels. The Deluxe and the Caribe - (the top 2) transfer their overflow to the bottom three to fill them up. This is why they will not take your payment in advance for the room. 20% of you reading this will be downgraded against your will. I was downgraded from a confirmed reservation @ the Caribe in a 435 square foot room to the Maya Tropical and a 350 squar... Read more
from
Submitted on 04-08-2016
Great service everyone was very nice. We went kayaking and it was a great experience. Miguel gave us great service and he helped us a lot with getting off and on and helping us do the water sports. shoutout to the people at the activities. ?????????
from
Submitted on 04-08-2016
Very good service, everyone was very nice to us, they helped us with everything. We did kayak and Miguel was very nice and funny while helping us. I advice everyone to come out and check it out, and a plus was the the piña coladas were great ?????????
from
Submitted on 04-08-2016
Great service at hotel we went to the tour with Miguel who is a great guy super friendly . They helped us with our children and it was a great experience, will recommend it . Love it .?????????????????????????????????super fun will do it again ????????????????????????????????????????????????
from
Submitted on 05-08-2016
The water park at caribe is awesome. My 12 year old son hit the surf ride everyday we were there and couldn't get enough. Was the highlight of his trip. The staff is awesome and very helpful with teaching and instructing new surfers. 5 stars all the way.....
from
Submitted on 08-08-2016
Thank you water sports center! The service was great. I loved the beach. Being here for 5 days was really great and fun! I would recommend to come and visit. Gabriela H. was very helpful and very sweet. Catamaran was super fun! The whole family enjoyed this trip.
from
Submitted on 08-08-2016
Thank you so much for the great times at the water sports center. They taught us how to sail . they were kind and patiently delt with our silliness. Me and my 2 kids are now very good sailers. Reception very nice. Thanks francisoco miguel andrea Gabriella angel and eric.
from Cancun, Mexico
Submitted on 09-08-2016
I highly recommend the Barcy club at the Barcelona maya caribe. The activities are varied and keep the kids occupied all day. My son ignored me during the day. The ladies that work in the kids club are amazing, super awesome especially Andrea. Great work ladies in giving the adults a break.
from atl. ga.
Submitted on 09-08-2016
unlike some of the check in issues I have read, we did not have this issue. we paid for premium, got there at 1:00pm and was in our room at 1:20. alex did a great job moving the process along. property,staff and rooms were 5 stars. no complaints. having been to many all inclusive properties, I understand that buffets are just average, but here I have to say they were below average and I'm not a picky eater at all. as far as the dinner reservations, that as well was below average. booked as soon ... Read more
from Ajax, Ontario
Submitted on 09-08-2016
We are staying at the Palace section of the resort however knowing before hand that there is a flowrider available at Caribe we used it today for the first time. Our son rode on a boogie board on Royal Caribbean cruises however never surfed. Senioritas Anel and Fer from the park reception recommended to get a lesson which was way cheaper than Royal Caribbean pricing. So we went for it and by the end of it our son could actually do some surfing. We are planning to get more lessons from senior Lu... Read more
from
Submitted on 11-08-2016
The activities offered are great. We did the catamaran and had a lot of fun. Miguel was awesome., he was a great instructor , lots of patience specially with the kids. Highly recommended In general everybody was great!!!! We all want to do it again
from
Submitted on 11-08-2016
Excellent service everywhere you go! Miguel and Eric at water sports were great and my family and I had a blasts on the catamarans and kayaks with them! I would suggest trying the catamaran and the water park surf ride. Love it here and would definitely recommend this resort to anyone. Such friendly service!!
from
Submitted on 11-08-2016
Everyone was super great! The catamaran was fantastic and the employees are extra nice :) Miguel and Eric were very helpful in teaching how to use all the equipment. Highly recommend this resort and the water sports! They also have kayaks, which are fun as well!!
from
Submitted on 12-08-2016
I spent 8 days staying at Barcelo this past week (the palace to be specific) but I loved the flowrider/water park I would make the trip daily to catch an hour of the stand up surf rider. Angel and Fer at the reception desk were professional and friendly, and the instructors that run the ride itself (i didnt catch any names that i can remember) were beyond friendly and supportive in making sure everyone had a good time, as well as coaching ALL skill levels to a point where they could ride solo by... Read more
from
Submitted on 12-08-2016
My daughters, Mia and Nicole - 8 and 7 years old had the pleasure of meeting the wonderful young ladies of Barcy Cub - Elizabeth, Daniela, Eliza and Andrea. We are staying at Barclelo Maya Beach from Aug 5-10, 2016. The girls don't normally like to attend the Kids Club, but as soon as they spent time with The Barcy crew they loved them. They made cookies, shell and coral frames (picked their own shells from the beach), painted, did acrobatics on the trampoline, had water baloon fights and who kn... Read more
from
Submitted on 16-08-2016
Barcelo was fantastic!! The water sports were included and the staff were friendly and knowledgeable! We had a fun family adventure on the catamaran!! The beach is right outside of your hotel room. Everything in the hotel was well maintained.
from Dallas
Submitted on 16-08-2016
Water spots center was fantastic !! The Hobie Cats where perfect . The staff was accommodating and showed us how to sail. What a good time. The pool bars are perfect to fill up your Yeti full of Modelo. The grounds are immaculate. The buffets have all the food you could ask for. We used the dive shop for our boys and they had a special for 2 open water dives for 190. Good deal
from
Submitted on 16-08-2016
The pool animation staff are the nicest people you'll meet in your life, very happy and fun and play games and activities with you constantly throughout the day 5* .. The girls from the pool animation team are extremely beautiful and the guys are good at what they do
from
Submitted on 16-08-2016
The pool animation staff were very helpful and happy all the time, they always help you and are very friendly. 5 stars. The girls are beautiful and the guys are very cool and sporty. They are all great dancers and helped me to move my hips like Shakira ?????
from Chicago, IL
Submitted on 16-08-2016
We've been to Cancun many times and stayed in great resorts, but this is by far the nicest place to stay in Riviera Maya. It's part of the 5 Barcello resorts that are connected and we could eat and swim at any of the 4 connected resorts. It was $20 pp per day to eat at the Deluxe resort. There's a great dolphinarium with free shows at 11:30am every day and for $125 you can swim with dolphins. Our daughter loved this experience. We had a beautiful premium suite for 2 adults and 3 kids-room w... Read more
from Buffalo, New York
Submitted on 08-09-2016
The surf ride was awesome! I highly recommend it, especially on a hot day. The staff was professional and courteous and they were really helpful in getting you to stand up. The water is a bit colder than that pool, but it was super refreshing!! It was definitely a great way to spend a few hours while on vacation there. Overall the resort was great and the customer service was top notch! Love it here and will definitely be back to the surf ride on my next visit :)
from Buffalo, New York
Submitted on 08-09-2016
Had an absolutely wonderful time on the surf ride. The staff was amazing and very helpful. They gave me lessons and tips that allowed me to stand up in no time. I would highly recommend it to anyone looking for adventure and fun!
from Scottsdale, AZ
Submitted on 08-09-2016
A fun family atmosphere with a small area for bowling, sports viewing area with large comfortable chairs, many televisions for viewing. Great place to watch sporting events. Arcade and a few small rides for small chikdren. Well air conditioned too.
from Tampa, Florida
Submitted on 09-09-2016
My husband and I spent four nights for a getaway without the kids. The entire property was immaculately clean and well kept. Food was very good- some things not great, but lots of choices, so something for everyone. Beautiful beach and pools. Comfortable rooms and good service. We would both go back, with or without kids b/c seemed very family friendly, and definitely recommend this resort.
from
Submitted on 09-09-2016
Lots of fun activities at Barcy caribe. Surf ride, a must do if you want to try out surfing, loved it! Very clean facilities all around. Will come back. Excellent pool. Free scuba dive by the pool as well, how about that!
from
Submitted on 11-09-2016
Barcelo Maya resorts is a great vacation destination of all time that offers many activities making memorial moments. The resort offer choices for all ages including Barcy Cariby that is a great choice for kids!
from
Submitted on 11-09-2016
Loved staying at the Barcelo Maya!! Best vacation, great service, and even the amazing Barcy Caribe kids club! Everyone is so nice and ready to make your vacation the best you've ever had, I'll be coming back for sure.
from
Submitted on 12-09-2016
It was a great experience in the kayak boat... I don't know swimming in the begging I was really scared but the guide carlie he explained really well and then I got confidence to do it and I did it first time without any problem....I will recommended every body to come here and do it....
from Toronto, Canada
Submitted on 13-09-2016
We spent 8 days staying at Barcelo Maya Caribe this past week, because We have been to this resort twice in the past and decided to come back again - Barcelo complex administration gave us free upgrade to the Club Premium level. Wow! The upgrades and additions are gorgeous and top notch! The check in is in a beautiful private office with food and drinks available. There was only one customer service person and check in took about 10 minutes. We got there at 11:30pm and was in our room at 12:00... Read more
from Toronto, Canada
Submitted on 13-09-2016
We went to the Barceló Maya Caribe for the week of August- September, 2016 and we already miss this place! The ocean, the beach, the people, all are amazing! This was our second trip to Riviera Maya (first was in Blue Grand Esmeralda) and we love it. Great service! Very relaxing! You didn't have to get up early in the morning to reserve your chairs and to make a reservation for the restaurant! Our transfer (arrival and departure) was perfectly on time and thanks a lot to ??Sunwing,?? great s... Read more
from
Submitted on 14-09-2016
Thank you so much for the time here, it was amazing. Instructors are great, and very helpful. Love the activities here. It is amazing to be here in Cancun to be able to do these activities in warm weather. It is great because I am from an area of cold weather. Ideal place to enjoy vacation from a place cold in the Pacific Northwest.
from
Submitted on 16-09-2016
The hotel was great. The food was very good and the service as well. Beach and pool were beautiful. I was here for work and also with my family. Barcy caribe was a great place for the kids to enjoy as well.
from Vancouver, Canada
Submitted on 17-09-2016
Pros: Food is amazing, staff outstanding, water Activities staff (Gabriela and Erik) beyond excellent. A la carte dinners impressive, gardens that look like a postal card. Cons : I booked my room at the Maya Beach but when I got at the resort I was informed that I was going to stay at the Maya Caribe.... way more busy....Standard garden view Bedroom had a strong odour ( Like sewer) from the washroom , specially after being cleaned. Hallways super busy with cleaners, people fixing things. I got ... Read more
from
Submitted on 18-09-2016
Surf ride was very cool, we had lots of fun. 1 hour was a very reasonable price! They are flexible with the times and are very helpful in learning, my husband loved every minute of it and fun once you get the hang of it!
from Atlanta, Georgia
Submitted on 18-09-2016
It was so amazing, especially the water park. the food was great and there was so much things to do. everone who who works there is so kind and friendly. I just cant get over how good the water park was. it was so fun. So was the beach. i will definitely be traveling back soon.
from Fredericksburg, Virginia
Submitted on 18-09-2016
We had a wonderful time at this resort! The beach & the grounds were beautiful! Snorkeling at the end of the pier was great! There were some huge fish there! Food was great too which was an unexpected surprise based on my past experience at other resorts in the Caribbean. There was a friendly stingray that hung out at the Caribe beach section everyday. We spent a lot of time at the beach and in the water so I always looked out for him! Someone accidentally stepped on him and he just scooted away... Read more
from Edmond, Oklahoma
Submitted on 21-09-2016
We have had a great time at the pools and the beach!! The entertainment staff are all great and make the days very fun and enjoyable! Everyone is always so helpful and generous! We went on the atv excursion through the resort and it was amazing and totally worth the money!!
from Montreal, Canada
Submitted on 21-09-2016
Excellent establishment with great service and fun aquatic activities. Angel and Miguel went above and beyond to plan our activities and made sure we are having a great time. It could be a little challenging due to weather conditions however, staff can provide alternatives and accommodate.
from Montreal, Canada
Submitted on 21-09-2016
Even though we were staying at Colonial, I cannot imagine our vacation without trying out water activities. Great choice of equipment, which all looks new and perfectly maintained in excellent condition: snorkeling, kayak, paddle board, catamaran, windsurfing, tricycle. Spacious modern facility, very friendly staff! They even offer short classes for people who never tried a water activity before. Just be sure to be there early, it's first come first served basis. Special thanks to Angel who intr... Read more
from
Submitted on 21-09-2016
Great resort, great customer service, great food and a great vacation, beyond all my expectations. It had everything for everybody whether you're looking to party or just spend some time relaxing with the family. I will definitely be coming back again. 10/10
from
Submitted on 22-09-2016
Awesome way to spend your time in the pool, fun to be there with the animators, the poil is Clean, Tidy, people are friendly and fun to be with. Highly recommended, the bar inside the pool has a friendly staff
from
Submitted on 24-09-2016
Estuvo de maravilla!!! Súper atentos en el Staff!! Gaby y Erick se portaron de lujo!! Mil gracias, muy buena experiencia!! / It was amazing!! The Staff was very kind!! Gaby and Erick were awesome!! Thanks a lot my friends, very cool experience!!
from
Submitted on 24-09-2016
Very great service! Fun!! The water slides are a blast and my son had a blast and wants to keep coming back. We will be back. I love barcelo! Great weather food and drinks and the service is awesome. Surfing was fun!
from
Submitted on 25-09-2016
The sports bar is brilliant, Great food and drink , Friendly and helpful staff especially Rubén. Helped to find the football match I wanted, The Barcelo resorts is awesome fantastic place for all. All pools and beach areas very clean staff are very friendly and efficient.
from Westaros
Submitted on 25-09-2016
This hotel isn't the most beatiful one, but the staff, pool and the beach is awesome. The hotel offers a lot. And with is other hotels in the same company beside each other makes it great. U can mix and use you're all inclusive package on almost all of them. It's just the uber fancy one in the end of the area that is not included. So there is a lot of pool and play areas to use. And the beach is super nice. With it you also have a pear, and own dolphin aquarium, one discotheque and few enterta... Read more
from Acworth, Georgia
Submitted on 26-09-2016
First time in Mexico. This hotel is amazing, food is good for the volume that they prepare everyday, nightly entertainment could be a little earlier in the night but did not stop us from seeing the shows every night. Enjoyed the spa, bowling, putt putt and water park. Yes there are somethings that are extra but well worth the cost. Would certainly go back.
from
Submitted on 26-09-2016
Had a blast with my family. My 2 year old enjoyed the pool and the baby slide. My husband learned how to surf while I got to enjoy the sun and the warm pool as well . Lovely place with not a lot of people.
from
Submitted on 26-09-2016
Barcelo flow rider was amazing. They tought my son how to boogie board and they tought me. They are great with kids and it is well worth the money. I would recommend this to anybody staying at the barcelo.
from Burnaby, Canada
Submitted on 27-09-2016
Went here February 2016. If you have kids this is the place to be. Lots of fun filled activities and water slides. The beach is stunning. The water is calm and you could walk out quit far & it doesn't go over your head. The sunrise is breathtaking! I found the rooms nice but the walls were thin. You can hear the people walking in the suite above you and the children/teens running in the halls yelling/screaming. We would often get woken up throughout the night. There is a mini mall where you... Read more
from
Submitted on 28-09-2016
This little hang out was our number one stop. Early in the morning they would make us custom cappuccinos, or late night stop by here for some amazing snacks. They even have this little coconut cake, its actually the best dessert in the resort. My friends love the nachos or bacon wrap hot dogs. Also they have one of the best bartenders in the resort. The manager, Ruben, was very helpful. Any time he saw our group he would come over and ask if we need anything. If the bar was busy he would... Read more
from
Submitted on 29-09-2016
My girls had an excellent time at the water Park. The instructors where great at the surfing ride. And the life guard made sure that all of the kids where being safe and followed the rule. I would dude rly be coming back next year!
from Hamilton, Canada
Submitted on 01-10-2016
Barcelona Maya Caribe was a great resort! Enjoyed the beach and service. Many options of activities to participate in. Restaurants are fantastic with each night with different food themes each night. Ocean and beach are white sands and clean, clear waters. Service staff were very accomadating and friendly. Highly recommend visiting!
from
Submitted on 02-10-2016
Having a great time the staff are very friendly and can't do enough for you. Strikers is a brilliant sports bar with all the football you need! The beach is amazing and the pools are well kept and looked after.
from Bacup, Lancs
Submitted on 02-10-2016
Great bar, great service and wonderful staff, always happy to help, especially Rubén! Nice air conditioning with lots of televisions showing any sport you want! Beautiful beach, relaxing pools and perfect weather!
from
Submitted on 02-10-2016
This was our 10th trip to Barcelo, we love it, love the surf ride, recommend it to anyone. Food is great, staff is very nice and helped us whenever needed. Make sure you eat at Tokyo and Kyoto restaurant.
from southend on sea
Submitted on 02-10-2016
This is an excellent sports bar and Ruben the manager is a really friendly guy it is a must visit in beautiful Mexico at Barcelona beach resort amazing time at strikers bar if you've never been here it's a must visit for a beer sports and ten pin bowling
from Windlesham, United Kingdom
Submitted on 04-10-2016
Firstly I will say it's billed as 5 hotels but really it's just a huge resort with 5 different accommodation sections, it's not separate in any way, it's all linked up and you walk seamlessly between them all, only the 'palace' deluxe section is excluded which is the upgraded area. We were booked into the 'Caribe' section but on arrival were told we were in the 'beach' part, from what I could tell it made no difference whatsoever, but there seemed some people of the opinion that the rooms are sl... Read more
from Calgary, Canada
Submitted on 05-10-2016
I tried the Flowrider surfing simulator in the Barcelona Maya Caribe resort... HIGHLY RECOMMENDED! It was really easy to try it, just sign a quick waiver and pay $15 for an hour. It was my first time trying the machine but the guys there were so helpful and were very encouraging. They provided lots of coaching and even offered myself and my boyfriend's family a free one hour lesson because we loved it so much. With the help of the coaches I was really getting the hang of it. Would definitely go... Read more
from Calgary, Canada
Submitted on 05-10-2016
All of the staff here are amazing and really take the time to teach you how to surf! If you are looking for a fun day you should definitely check this place out. Juan was very helpful and always made us feel comfortable on the board. It's very intimidating at first.
from
Submitted on 06-10-2016
Had a wonderful time at Barcelo Maya Caribe! My girls loved the Barcy club! There were tons of activities to keep us busy all day! Excellent service. Excellent food! This place is huge! Definitely would have to come back and stay longer!
from Effort, Pennsylvania
Submitted on 06-10-2016
Good time good food and good service barcy caribe is good for kids! Very safe for kids and the weather was soooo nice. Tons of places to eat very nice shopping staff is always friendly always ready to get you a drink the rooms are nice.
from
Submitted on 09-10-2016
I was in the water sports it was grateful I love it I go on the water bike an it was really cool with my children the people that work there is really good on their job like Juan Fernando, Gabriela, Pablo, Jose, Angel good people
from
Submitted on 09-10-2016
This place is amazing!!! They have the best sports bar ever!! 24/7 and a big screen, Rueben Gonzales was awesome he took care of us all day on the most important day of the week Football Sunday!! There is a bowling alley and games for the kids to keep them in sight while you're watching the game....great food 24/7 what more could you ask for??!!! The best I have ever seen......ever!!!!!
from Somers, New York
Submitted on 09-10-2016
My family is here now. One of the main reasons I booked this hotel was because of the Flow Rider. My children couldn't wait to try it. Upon getting here we found out it is broken and won't be fixed for at least a week. For the two days we have been here we noticed that no one is even trying to fix it. We are very disappointed.
from
Submitted on 10-10-2016
Amazing resort amazing service would come here again unbelievable atmosphere Ruben at sports bar was a great service and excellent personality! Thank you for bartender service waiter service awesome excellent cenote which is a watering splash coming from the ground I will definitely come back next year
from Riviera Maya, Mexico
Submitted on 10-10-2016
This is my first time here, and the service is amazing, as soon as we walked to check in, the staff welcomed us, they are very nice and friendly. This is by far the best Hotel I've ever been to, i really recomend it to everyone, it is really pretty and decorative. There is so much to do here, many activities, sports, and otheres, it will keep you happy all day long.
from
Submitted on 11-10-2016
We had a great time today sailing with Catamaran instructor Angel. The wind was pretty strong and with two sails catamaran was flying across the waves. It was a perfect experience. Later we have taken an intro scuba diving lesson with Nick which was pretty awesome too. At the end Nick had saved the day by finding in the water a diamond earring my wife accidentally lost. Thanks a lot!
from
Submitted on 13-10-2016
This was our first visit to this hotel and on our 20 year anniversary as well. Can not say enough about the staff at this location they were happy,friendly,fun and such an enjoyable experience. They interact well with all their guests and make you feel like family. Special shout out to Charlie, Gabriella, Stephanie and of course Gerardo they made each day full of dancing,games and many smiles! We will definitely be back soon :)
from Atlanta, Georgia
Submitted on 14-10-2016
Love all the staff here. The Maya Mall has a lot of fun things to do and Strikers is open 24 hours and the have food and drinks and lots of laughs. Ruben was very professional and took pictures for me. This is my favorite spot at the resort.
from New York City, New York
Submitted on 14-10-2016
The best hotel for families!! Rooms are clean and beautiful! So many different restaurants to choose every night!! Pool and beach are clean!!! Staff are very professional!! Lots of activities for kids!! Would recommend this property for my friends and family!!!
from
Submitted on 14-10-2016
Beautiful staff, enjoy to play booling, minigolf. I really suggest to visit barcelo maya beach resort. Beatiful sea and beach. Restaurants are very good. Experience that everybody must do. Thank to Barcelo Maya.
from Harleysville, Pennsylvania
Submitted on 15-10-2016
Activities at the pool were amazing!!!!!!! Gabrielle is awesome!!!!!!!!!! Pool area is very,very clean. The restaurant and food is great.......... Beach is beautiful!!!!!!!!!!!! Geraldo is a great guy,,,,,,,,,, the rooms are clean and overall staff is great!!!!!!!!
from
Submitted on 16-10-2016
Great amenities at the water activity section. If you don't have experience they require a lesson, which are three different times. Make sure to get there when they open to schedule a lesson for the day, they book up fast.Bring water shoes if you plan on wind surfing, rocks can cut your feet if you don't have any.
from Denver, Colorado
Submitted on 17-10-2016
We visited Barcelo during the first week of October and we stayed 8 nights. This was our eighth trip here in the the last 10 years. As usual the grounds were beautiful, the weather was perfect, and the stay was relaxing. The real reason continue to return year after year is because of the wonderful people that work there. There are so many people the give wonderful service but two that I want to single out. Isabel Garcia at the Lobby Bar in the Tropical. She is great and has became a friend to... Read more
from
Submitted on 18-10-2016
Great staff (Abdiel) keeps us Canadians entertained!! Games are fun. More alcohol in the games=more loud! The beach is really great. We are traveling for a few days would definately come back here! . .
from South Beloit, Illinois
Submitted on 20-10-2016
Gabriella is fantastic..great activities..beautiful pool & music..this resort we will definitely be back to as the staff is friendly & resort is clean. Food is delicious & drinks are fantastic. Definitely a must stay, beautiful beach as well!!
from London, United Kingdom
Submitted on 21-10-2016
I have just returned from a 10 day stay at Barcelo Maya Caribe ?? the hotel was absolutely fabulous! One of the best holidays I have ever been on. On arrival we were greeted with a glass of fizz. We were very lucky as the hotel we were meant to stay in was closed for a refurb so they transferred us here, so glad they did! The hotel literally has everything you need and so much to do! Food: Good selection of food from the buffets, we enjoyed going to Captain Morgan??s for lunch. Sadly you can... Read more
from
Submitted on 22-10-2016
Loved the caribe resort..nothing to complain about.. Great pools.. Beaches.. Food. You have to try the La trattoria Italian restaurant in the Maya mall. Also drinks at the mall bar with bartender Sergio. Good quality drinks (tequila)! Loved being there no one hassles you for money or bothers you to buy things. It's a bit of a hike from the airport at cancun but the resort offers a free airport transfer.. Would have tipped the bartenders and waiters more...but the desk didn't allow me to br... Read more
from Halifax Region, Canada
Submitted on 23-10-2016
The food was mediocre, the staff was great. The the amount of screaming, horribly behaved children was alarming. I would encourage the hotel to make an area for adults only because I was unable to find such a place. Would not return, but would be great for people vacationing with young children.
from
Submitted on 24-10-2016
Just returned from our 3rd visit at this resort. Each time we've booked we've tried a different section of the resort. The first two times we stayed at Colonial and Tropical. We upgraded to the Club Premium Jr Swim Up Suite and even though it was extremely nice however it definitely had more downfalls than up in my opinion. The attached pool is great until you have young drunken neighbors who seem to think it's a "party room/pool" all hours of the night, and the folks staying on the other si... Read more
from South Plainfield, New Jersey
Submitted on 24-10-2016
We had a wonderful time at this resort!!! We just returned from a 6 days vacation at the Barcelo Maya Caribe and loved this resort. Oscar at the Capitan Morgan Restaurant is the best waiter EVER very professional, friendly and efficient.....
from Toronto
Submitted on 25-10-2016
This was my second stay at the property (was at the Colonial last time) and since I was going alone for a quick getaway to simply read and sleep I paid a bit more to stay somewhere I was comfortable. Since the last time, Barcelo has fully upgraded the property, with a mall right on premise and a bowling alley, mini golf, even wifi. Initially I was ecstatic, my room was beautiful and clean, bed comfortable with amazing pillows. Rosaura at the front desk made sure the check in was quick and eas... Read more
from West Islip, New York
Submitted on 26-10-2016
For our our first time going on a FlowRider my friend and I were extremely impressed. Although the wave rider was harder then we had expected, the service and help we recieved was excellent! The guides were there the whole time to help and show you the necissary steps in having a good time and being able to ride this succesfully. I was glad to see the instructors active and willing to make sure you guys are left with a good experience.. Highly recommend checking out the FlowRider!
from West Islip, New York
Submitted on 26-10-2016
Came here with a couple of my buddies and just have to say the FlowRider was phenomenal. Always wanted to try one and it totally fulfilled my expectations. Even if you have no surf experience the instructors help you the whole way through it. If you are staying at Barcelo Maya I highly recommend trying it. Great staff. Great time.
from
Submitted on 27-10-2016
The sports bar was brilliant to us when we visited. It provides entertainment like mini golf, pool, sports and delicious food. The staff are very friendly too especially Ruben who took good care of us during our stay.
from
Submitted on 27-10-2016
Just want to say what a lovely hotel and bar this is. Especially Ruben who is very helpful and friendly and always available to help. Highly recommend visiting. The mini golf was lots of fun with small lizards playing around the course.
from
Submitted on 27-10-2016
What a wonderful resort. All the staff are so helpful. Ruben in the sports bar is a gem of a person who is always happy to help and nothing is too much for him or his staff. Highly recommend this hotel to anyone
from
Submitted on 27-10-2016
Excellent surf rider, fun for kids, teens, and adults. Great instructors! Food buffets were delicious and had different kinds of food for everyone's likes. Would highly recommend this resort for families that want lots of activities. Free scuba lessons in pool also. Instructor Nick was friendly and helpful.
from
Submitted on 28-10-2016
Everything about this resort is what you need in a vacation! Food is outstanding, both buffet and a la cart, the hospitality is very well kept, great amenities,.... flow rider is a must!!!! Beach is beautiful, white sands, clear waters! Overall great experience!
from East Kilbride, United Kingdom
Submitted on 29-10-2016
This is our 3rd time in Mexico and first at this hotel. The stay was planned as part of a 50th birthday with friends. I do not want to say too much negative about the hotel. So will highlight the positives first. Good location, great pool areas. Great beach. Clean and welcome. Food good, and plenty of selection. Entertainment for what we seen was good. Now to our room. Our first room ( yes 1st) was on the ground floor and on entering the room we were hit with a smell. The room smelled da... Read more
from Guelph, Canada
Submitted on 01-11-2016
We spent a week at the Barcelo Maya Caribe and we loved it. Our room was spacious and clean, bed was comfortable, and the mini fridge was re-stocked daily (with free beverages). The pools are very large and clean and you have many to choose from - with great areas for kids to play in with waterslides, etc. We never had any problems finding chairs by the pool or by the beach. The beach was BEAUTIFUL, sandy not rocky and the water was super warm. The food was also very good with tons of options, a... Read more
from Southam, United Kingdom
Submitted on 03-11-2016
Great all inclusive location. High quality, modern hotel - or four hotels in one. Superb natural beach, with safe swimming and snorkelling. Lots of choice of places to lie in the sun, eat out and around and activities on site. We only ate in the same restaurant twice and had Italian, Mexican, fish, steaks, Japanese (tepanyaki show) and the multi choice buffet. Many bars to choose from, with different themes. Great value for money and a welcome autumn break. Rooms are a little dated and could do ... Read more
from Brooklyn, New York, United States
Submitted on 03-11-2016
Flow rider is the best ride in the resort!! The staff is very helpful and taught us some nice moves. You should all check it out!!!! The weather was great and the water get perfect. I never knew I could ride a surf board like that!
from Philadelphia, Pennsylvania
Submitted on 05-11-2016
We are there last year in November , we did the club premium and were at Labana top floor. It is beautiful , the beach on the beach side Is better , there are no umbrellas but they are not needed. We really liked the Japanese, seafood restaurant . The Spanish and Mexican was just okay and Italian was not that good. The buffets were okay. We liked premium and it's more convenient if you do premium. But the beach, the snack bar, pools, maya mall and overall ambience is just beautiful. Eve... Read more
from
Submitted on 06-11-2016
We came here to celebrate multiple birthdays and could not be more pleased with our choice to stay at the Barecelo Maya. Everyone is super friendly and helpful and the food is amazing. It is absolutely gorgeous here. The entertainment staff at the Pools is awesome! Very energetic - thank you Fernando, Nash, Bryan, Esteban, Angel, Ady, Oscar & Thomas for a great time! We can't wait to come back!!
from Los Angeles, California
Submitted on 08-11-2016
The Caribe is one of 5 properties on the Barcelo Maya resort. The beach is beautiful and the people are great. This is my first and probably last stay in an all-inclusive. The food is just so-so... we got tired of it fast, but for the price, it is a good deal. Might not be a problem for some, but we like the occasional fine dining. We stayed in one of the premium rooms, and I am so glad I did. Others in our party stayed in standard rooms and they were just OK..So, definitely go for the premiu... Read more
from Scotland, United Kingdom
Submitted on 09-11-2016
In the Sports Bar just now. Ruben and his staff are very hospitable and welcoming. Nothing too much bother. Ruben spent a considerable amount of time to see if we can watch the England v Scotland game this Friday while making sure our glasses are always full, whether alcohol, soft drinks or coffee. Snacks available 24 hours and are fresh and plentiful. If you are in the Caribe you should definitely visit the Sports Bar.
from Merida, Mexico
Submitted on 10-11-2016
I have stayed at a number of all-inclusive chain hotels but this one has it's definite limits and quite frustrating. When I went to check-in despite making my reservation directly with the hotel, they tried to send me to another of their hotels indicating my reservation was elsewhere. Good thing I had a copy of the reservation confirmation. They were quite disorganized. So the bars--if you are looking for beer beyond Corona and Modelo, you must bring your own. If you want any top-shelf liquo... Read more
from Detroit, Michigan
Submitted on 13-11-2016
This is a great resort 4 properties together it is huge. The food is good several restaurants the beach is beautiful with calm but not very clear water. So much to do With a mall and a carousel, bowling, discos, several pools with waterslides, basketball courts, tennis courts, shows every night and a great kids club with activities all day to keep the kids busy and happy. We love the Pirates island waterpark and surf rider This place is a paradise and we will definitely be back
from Aurora, Colorado
Submitted on 16-11-2016
We went to Barcelo Maya Caribe for a family vacation, with three rooms (two swim-up and one in the same building but second floor). Almost everything about the resort was amazing - and the things that were only "OK" seem a distant memory (and really didn't impact our stay). The property itself is beautiful and well maintained, the workout facility is state of the art, and the various food options were amazing! Gilberto was one of our waiters and we attempted every meal to get in his section i... Read more
from
Submitted on 16-11-2016
My wife and I just came back from our 10 days stay in Caribe. Just to begin with, we have stayed in this Barcelo resort many times and will come back again. I would like to thank Dulce Padilla Quezada (front desk manager) for her exceptional service and eagerness to help - Dulce thank you very much!!! Gregorz - manager in charge of restaurants and buffets (sorry Gregorz, I apologize for not getting your title correctly...) Our observation was Gregorz made Trattoria (Italian restaurant) much bett... Read more
from Stettler, Canada
Submitted on 16-11-2016
We have never taken a trip to Mexico before so this was a first. We spent 5 days surfing on the Flowrider and that was really fun. My son was a snowboarder so he really liked it. I am 50 so it took me 5 days to really have fun on it but the crew and staff who ran it were amazing. I have to say a big thank you to Pablo and Louis who basically taught me to surf. Thanks boys bucket list check mark. The food was a boring after 3 days of continuous runs to the Buffet but we then went to the ala... Read more
from Utah
Submitted on 16-11-2016
I was looking for an all inclusive in Cancun, and read a ton of reviews....the more I read, the more I was frustrated. Most seemed to be from whiners who could complain about anything, but some were very helpful too. The deeper I got, the less confidence I had....and then came the Barceló email with multiple promotions and things got much better real fast. The extremely high reviews were accurate and well deserved, and Barceló does everything extremely well. Now, I'm a fan and won't look b... Read more
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