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Banyan Tree Mayakoba

Cancun, Quintana Roo, Mexico (CUN)

Room rates from:
$236
Per Adult Nightly
Hotel + Flight from
WAS
Starting from:
$1,699 $1,559
Per Guest for 5 Nights
Based on 1593 reviews
The epitome of luxury resort living, Banyan Tree Mayakoba brings Asian hospitality to the beautiful and idyllic Riviera Maya.
Room & Rates
Bliss Pool Villa - Room Only - Banyan Tree Mayakoba - 3

Bliss Pool Villa - Room Only

Starting from
$236
Per Adult Nightly

As you open the door to your Garden Pool Villa, you will find yourself stepping into a tastefully decorated single-story tropical haven. Enjoy airy living and dining areas, a spacious bathroom and a private landscape garden. You can take the sun from the comfort of your own outdoor bathtub, enjoy a dip in your 380 sq.ft. private swimming pool, or simply unwind on a lounger on the outdoor terrace. This room also includes:

  • King Size Bed
  • Premium Bedding 
  • 42 inch Flat-Panel Television
  • Complimentary Wi-Fi
  • In-Room Safe
  • Complimentary Bottled Water
  • 2 Complementary Bicycles per villa
Hide room details
Serenity Pool Villa - Room Only - Banyan Tree Mayakoba - 1

Serenity Pool Villa - Room Only

Starting from
$286
Per Adult Nightly
The Serenity Pool Villa is a blissful retreat and the idyllic space for two to relax and recuperate from the stresses of modern life. Each is equipped with separate living and study pavilions and tastefully furnished with Mayan-inspired bed, lamps and talavera earthenware sinks. Enjoy open living and outdoor dining areas, a spacious bathroom and a private landscaped garden. With your own heated swimming pool and outdoor whirlpool, you will have the option of spending unhurried afternoons soaking your cares away. This room also includes:
  • King Size Bed
  • Premium Bedding 
  • 42 inch Flat-Panel Television
  • Complimentary Wi-Fi
  • In-Room Safe
  • Complimentary Bottled Water
  • 2 Complimentary Bicycles per villa
Hide room details
Spa Pool Villa - Room Only - Banyan Tree Mayakoba - 5

Spa Pool Villa - Room Only

Starting from
$336
Per Adult Nightly

The Spa Pool Villas are designed to create the perfect romantic hideaway. Enjoy a sensuous spa treatment at your personal outdoor massage deck and let our trained therapists work their magic. Revel in the privacy of an exclusive outdoor area equipped with the massage beds, loungers and a dining area with birds-eye view of the idyllic surroundings of Mayakoba`s lagoons. Specially designed for couples, with romantic touches such as the two outdoor showers, this villa category is exclusive for two to ensure privacy. This room also includes:

  • King Size Bed
  • Premium Bedding 
  • 42 inch Flat-Panel Television
  • Complimentary Wi-Fi
  • In-Room Safe
  • Complimentary Bottled Water
  • 2 Complimentary Bicycles per villa
Hide room details
Spa Pool Villa - Breakfast Buffet Included - Banyan Tree Mayakoba - 4

Spa Pool Villa - Breakfast Buffet Included

The Spa Pool Villas are designed to create the perfect romantic hideaway. Enjoy a sensuous spa treatment at your personal outdoor massage deck and let our trained therapists work their magic. Revel in the privacy of an exclusive outdoor area equipped with the massage beds, loungers and a dining area with birds-eye view of the idyllic surroundings of Mayakoba`s lagoons. Specially designed for couples, with romantic touches such as the two outdoor showers, this villa category is exclusive for two to ensure privacy. This room also includes:

  • King Size Bed
  • Premium Bedding 
  • 42 inch Flat-Panel Television
  • Complimentary Wi-Fi
  • In-Room Safe
  • Complimentary Bottled Water
  • 2 Complimentary Bicycles per villa
Hide room details
Two Bedroom Estuary Pool Villa

Serenity Two Bedroom Pool Villa - Breakfast Buffet Included

A haven of privacy, indulgence and serenity, your Serenity Two-Bedroom Pool Villa encompasses and redefines tranquil living with stylish furnishings and fertile gardens. Designed for up to four guests, each villa is tastefully furnished with Mayan-inspired beds and spacious bathrooms featuring talavera earthenware sinks. Interiors elegantly flow into a landscaped garden with a heated swimming pool and bubbling jet pool. Bedrooms have their own separate entrances. This room also includes: 

  • King Size Bed and 2 Double Beds
  • Premium Bedding 
  • 42 inch Flat-Panel Television
  • Complimentary Wi-Fi
  • In-Room Safe
  • Complimentary Bottled Water
  • 2 Complimentary Bicycles per Villa
Hide room details
Serenity Pool Villa - Breakfast Buffet Included - Banyan Tree Mayakoba - 2

Serenity Pool Villa - Breakfast Buffet Included

The Serenity Pool Villa is a blissful retreat and the idyllic space for two to relax and recuperate from the stresses of modern life. Each is equipped with separate living and study pavilions and tastefully furnished with Mayan-inspired bed, lamps and talavera earthenware sinks. Enjoy open living and outdoor dining areas, a spacious bathroom and a private landscaped garden. With your own heated swimming pool and outdoor whirlpool, you will have the option of spending unhurried afternoons soaking your cares away. This room also includes:
  • King Size Bed
  • Premium Bedding 
  • 42 inch Flat-Panel Television
  • Complimentary Wi-Fi
  • In-Room Safe
  • Complimentary Bottled Water
  • 2 Complimentary Bicycles per villa
Hide room details
Garden Pool Villa

Bliss Pool Villa - Breakfast Buffet Included

As you open the door to your Blis Pool Villa, you will find yourself stepping into a tastefully decorated single-story tropical haven. Enjoy airy living and dining areas, a spacious bathroom and a private landscape garden. You can take the sun from the comfort of your own outdoor bathtub, enjoy a dip in your 380 sq.ft. private swimming pool, or simply unwind on a lounger on the outdoor terrace. This room also includes:

  • King Size Bed
  • Premium Bedding 
  • 42 inch Flat-Panel Television
  • Complimentary Wi-Fi
  • In-Room Safe
  • Complimentary Bottled Water
  • 2 Complementary Bicycles per villa
Hide room details
Banyan Tree Mayakoba
Carretera Federal Chetumal Puerto Juarez KM 298, Playa del Carmen 77710, Mexico

Location

The resort is situated within the private gated resort development of Mayakoba. Guests will experience Banyan Trees `romance of travel`, a unique sense of tranquil and private space immersed in untouched nature, complemented by touches of our signature Asian hospitality and warmth.

Resort Details

This 5-star luxury resort is positioned beachfront along the Riviera Maya coast. Banyan Tree Mayakoba brings you to new heights of resort living with an on-site golf course, relaxing spa treatments, and superior dining. Mayakoba offers a unique ecosystem of carefully maintained dunes, mangroves and freshwater lagoons home to a myriad of indigenous species of fish and birds. The resorts convenient location is 40 minutes away from Cancun International Airport.

Enjoy a range of outdoor activities such as golfing, snorkeling, canoeing and eco tours to discover the wildlife around the resort. With daily Yoga classes, two pools and two tennis courts, you will never be idle.

Restaurants, Lounges & Bars

Banyan Tree Mayakoba Dining - Contemporary Thai delights and romantic interludes by the tranquil lagoon awaits at Saffron, while Mediterranean fare will tempt you at Tamarind. Savor a modern Mexican cuisine at Oriente and delectable seafood at Sands beach club. At sunset, look at the fading light from the rooftop bar, La Copa, with a margarita in hand. Each meal is an experience, whether you are dining in their restaurants or in the privacy of your villa. Make your selection from the In-Villa menu, which features popular dishes from Banyan Tree Mayakobas restaurants. Each meal can be specially designed around your needs, from an extensive breakfast menu to seafood themed outdoor barbecue freshly grilled on your patio.

Ixchel - Every couple should experience the romance of Banyan Trees drifting dinner. Step aboard the `Ixchel Goddess of the Moon`, Banyan Trees unique and traditional dining boat. Against the backdrop of the Mayakoba lagoon, you will experience local and international cuisines prepared by one of their trained culinary hosts.

Reflections Pool Bar - The ideal location for sun enthusiasts, serving light snacks, drinks and cocktails throughout the day. The bar offers refreshments that are a perfect taste of the tropics - from salads to hot pizzas, chunky skewers and inventive wraps to satiate your appetite. Just add a dash of cool drinks and tropical cocktails for the classic poolside experience.

La Cava - Banyan Trees beautifully appointed wine cellar is also a private dining room for up to 14 people. Accentuated by mood lighting, each dish is presented as a work of art, matched by exquisite wines. Speak to their executive chef to customize your menu for any special occasion, from champagne wishes to caviar dreams.

La Copa - Whether it be before or after dinner, La Copa is the perfect place to unwind as you catch the sunset, and offers the best setting for star gazing while you enjoy your favorite cocktail. Toast to good memories with classic as well as innovative new cocktails that are perfect to pair with your vacation.

Sands - Set at the Mayakoba Beach, alongside the beautiful Caribbean Sea, this perfect spot offers a la carte breakfast, cool drinks, light snacks and fresh seafood for lunch. After the sun sets, enjoy the gentle caress of the ocean breeze while sipping your favorite cocktail and sampling the freshest and finest catches of the day.

Oriente - With a beautiful view overlooking the elegant Reflections Pool, enjoy our international breakfast buffet each morning, or our modern Mexican cuisine in the evening. Each dish pays homage to the highest quality Mexican ingredients while also presenting a wide array of popular dishes.

Tamarind - Set in the tranquil surroundings of the Banyan Tree Spa, dining at Tamarind is an experience not to be missed. Fresh ingredients, exotic herbs, roots, spices and aromatic salts create the distinctive flavors of Tamarinds hearty eclectic cuisine.

Saffron - Banyan Trees signature restaurant Saffron serves contemporary Thai cuisine prepared by Thai chefs who come directly from Phuket to delight everyone with authentic dishes and techniques. Overlooking the lobby, lagoon and the mangroves, the restaurants three over-water decks provide an intimate romantic setting that caters to special occasions.

For the Family

Recreation for Kids - If you are traveling with children under 12 years of age, Banyan Tree Mayakoba offers a Kids Meeting point which is open from 9:00 AM to 5:00 PM with different activities for kids during the day, all week.

Meetings & Conventions

Ballroom - The elegant banquet hall measuring 35,628 sq. ft. can seat up to 200 people, offering an exclusive event space for weddings or corporate groups. Different setups, ranging from theatre seating to banquet tables, can be arranged.

Meeting Rooms - The meeting rooms are fully equipped with the latest audio visual equipment and LCD projectors, as well as wireless and broadband internet. To ensure the full success of your meetings, secretarial support can also be provided by specially-trained services associates. Four air-conditioned meeting rooms, Labna, Kabah, Sayil and Mayapan, are available for boardroom meetings, banquets and receptions. These accommodate groups of up to 200 people.

Group Events - Unforgettable theme dinners can be specially organized to offer groups unique and evocative experiences. The hotel staff will help select the perfect venues, indoor and outdoor, to provide attendees with the perfect event. The team will be delighted to customize special events to cater for each guests needs, all complemented by Banyan Trees outstanding hospitality and service.

Pools & Spas

Banyan Tree Spa Mayakoba - Banyan Tree Spa bringsfor the very first time its award-winning blend of Asian therapies, featuring massages and body treatments inspired by traditional Asian healing disciplines. Banyan Tree Spa therapists are all formally trained at one of the Banyan Tree Spa Academies around the world. Their innate grace, attentiveness to detail and instinctive sensitivity to guests needs sets Banyan Tree Spa apart from the rest. Indulge in an exotic menu of spa treatments under the skillful hands of the Banyan Tree Spa therapists. All sessions (except beauty & hair treatments) consist of 30 minutes calm time, which includes a footbath before the treatment and a herbal drink served during treatment.

Golf

El Camalen Golf Club - One of the most famous golf courses in Riviera Maya, Mexico, the El Camaleon golf course earned its name because it weaves through three distinct ecosystems - jungle, dense mangrove and stunning, oceanfront stretches of sand. Designed using Greg Norman\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\'s `least disturbance` philosophy, the course incorporates the natural elements of the landscape, where golfers will navigate over an open cave, called a `cenote`, close to the first hole. El Camalen Golf Club has been certified as an Audubon Cooperative Sanctuary, one of the world\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\'s leading environmental certifications. Audubon\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\'s stringent program includes environmental planning, wildlife and habitat management, water conservation, chemical use reduction, as well as safety and water quality management.

Entertainment & Activities

Enjoy a range of recreational activities at Banyan Tree Mayakoba from yoga to golf as you discover everything the resort has to offer.

Yoga Sessions - Yoga, Stretching and Sun Salutation classes are taught by our private Yoga Instructor. Join our classes for a rejuvenating experience or request a personalized session to meet your personal needs.

Mangrove Boat Tour - Guests can embark on their electric-powered lancha (covered boat), while guided by a nature specialist during a tour of the surrounding environment. This interactive two-hour session brings guests on a bird-watching and animal-spotting adventure, sharing intimate knowledge of the friendly creatures including tortoises, iguanas and even a crocodile or two living freely in their natural environment. (Subject to Availability) 

AMENITIES:
  • 24 Hour Room Service
  • 24 Hour Security
  • AAA 4-Diamond Resorts
  • BBQ Area
  • Babysitting
  • Banquet Facility
  • Barber Shop
  • Beach Club
  • Beach Service
  • Beachfront
  • Beauty Shop/Salon
  • Business Center
  • Children's Program
  • Complimentary Coffee
  • Concierge Desk
  • Conference Rooms
  • Currency Exchange
  • Eco-Friendly
  • Elevator / Lift
  • Express Check-Out
  • Exterior Corridors
  • Fine Dining
  • Free Parking
  • Free Shuttle to Beach
  • Free Wi-Fi
  • Full Breakfast
  • Gift Shop on Property
  • Golf
  • Handicap Accessible Elevator
  • Honeymoon Amenities
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Luggage Storage
  • Luxury Resorts
  • Massage Therapist
  • Multilingual Staff
  • Outdoor Pool
  • Parking
  • Pool Area Bar
  • Postal Services
  • Restaurant
  • Room Service
  • Safe Deposit at Front Desk
  • Sauna
  • Shuttle To Airport (surcharge)
  • Spa Services
  • Sun Deck
  • Tennis Courts
  • Valet Parking
  • Wake-Up Service
  • Wedding Services
  • Wheelchair Access
  • Wireless Internet
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1593 reviews
from Boston, Massachusetts
Submitted on 23-05-2016
I stayed with Banyan Tree Mayakoba this past week. I was blown away by the level of service. I have never in my life stayed anywhere where the service was so perfect. I wish I knew the names of all the staff members who made for such an excellent stay. Seriously -- top notch!
from New York City, New York
Submitted on 02-06-2016
I was completely blown away by the experience at the Banyan Tree Mayakoba. I don't even know what I liked best...the incredible villa, the exceptional service, the wonderful food, the beautiful property and beach, the fun bikes we used all over the Mayakoba...everything was just so perfect, it made it so hard to leave! I think this wins for my favorite hotel I've ever stayed at, and I only hope I can come back again one day!
from
Submitted on 15-06-2016
The Banyan Tree Mayakoba´s staff is one of the most attentive and efficient at any hotel. The Villas are magnificent with great spaces and plenty of amenities to enjoy the day, the room swimming pools are nice and you can enjoy total privacy. The Saffron restaurant has an average and overpriced Thai cuisine, yet placed in a very romantic location. Dining options at hotel are few and nothing worth mentioning, my experience with room service options was remarkably poor and below the overall ... Read more
from Grapevine
Submitted on 16-06-2016
The property, villas, food and staff were all amazing. I would highly recommend this resort. We went for our 10th anniversary and left with so many great memories. The only thing I wish they would change is to not allow kids.
from Puerto Vallarta, Mexico
Submitted on 17-06-2016
If U want to stay out of the world, come and enjoy this amazing place!! It is unique around the universe. and Playa del Carmen is the one and the only place. in the caribean sea. with all beatiful romantic magic inside
from Panama Province, Panama
Submitted on 17-06-2016
Everything was great, our Cabin was espectacular, very secluded place, great for lovers. to many anemities, we couldn´t enjoy it all. You need at least 4-5 nights and days to explore and enjoy the sorroundings. The beach is great, you make it either by golf cart or biking. Biking was a very nice experience, like if you were in a rural town. We tried couple of restaurants and the main bar, it was pretty good. The pool inside the villa is just great. imagine what you can do in a private villa.
from Dallas, Texas
Submitted on 20-06-2016
We were staying in Mayakoba rosewood and took the boat over to banyan tree for some variety. We were thoroughly disappointed. Our server was slow and there restaurant was empty so he certainly could have been more attentive. The food was not good at all and widely expensive for what we were served. We should have saved the time and gone somewhere else. The beach however looked beautiful and the grounds were well kept.
from California
Submitted on 27-06-2016
This is one of the most beautiful hotels we have ever been to. We were treated like royalty by the staff. The Spa was great. Attention to detail was incredible. We celebrated our 20 yrs anniversary, and were very happy we chose this place.
from Philadelphia, Pennsylvania
Submitted on 28-06-2016
Banyan tree Mayakoba was an amazing experience. Stayed in Spa villa 701. Villa was very private and had great amenities. The steam shower and private pool were are favorites. In-villa dinning was used mostly, food was great. Will stay again
from San Diego, California
Submitted on 30-06-2016
It was our first time staying in Playa del Carmen and I am so happy we picked Banyan Tree Mayakoba. We stayed there for three nights. It is such a gorgeous resort and the staff is so amazing! We went there for our Anniversary and they made our stay so special. Our villa had a private pool, jacuzzi, and a separated pool house with large table, tv, and daybed. Our actual room was very large with a separated bathroom with an outside bathtub. When we walked into our room it was full of candles, ro... Read more
from Pleasanton, California
Submitted on 03-07-2016
We were really looking forward to spending 3 days at this resort. Money obviously was not an issue staying at this property. With the amount of money we are about to spend, we expected the level of service to match. Pulling into the property, we went through a jungle of windy road and finally ended up at the front entrance. It was spectacular! From the time we disembarked our ride, we were looking forward to a special treat for us and the extended family. But the "honeymoon" became a nightmare a... Read more
from Winnetka
Submitted on 07-07-2016
Really great on all levels - service, food, location, and service again! Rooms were great, and very unique providing your own oasis if you wanted it. Beach front and Sands were our favorite largely due to the team down there - Manolo, Gamma, Spencer, Carlos and Emelio all super attentive and fun! Worth trying Tomahawk and Tamarind - would not guess a steakhouse and a new Italian in Mexico would be worth it but had EXCELLENT and unique meals at both. Seek out Juan Carlos and Abel - both fanta... Read more
from Madrid
Submitted on 08-07-2016
I really enjoyed the villa, restaurants and massage services. It was great to spend those days at the hotel! It is ideal for couples, is a paradise, care staff is great and the tremendous facilities! A good place to rest!
from
Submitted on 08-07-2016
Can't say enough good things about Banyan Tree Mayakoba!! From the second we arrived we were completely relaxed and taken care of by the amazing staff. Laura was extremely helpful in getting us a taste of the juice of the day- a handmade bracelet made of flowers and seeds, and checked in ready to enjoy the property. We were given bikes to ride around the expansive property and our villa had a private pool and additional "guest house". Wow! So special!! Great place for a romantic trip or a q... Read more
from
Submitted on 09-07-2016
Absolutely amazing resort with spectacular architecture and very tranquil atmosphere,service was the best,their restaurants are simply wonderful and very romantic the view has 10* That's the resort for the people that are searching exclusivity and very tranquil vacation... Rooms are very spacious and bathroom is huge with amazing art designs everything was always very clean.. I can definitely recommend this place "the best from Riviera Maya "!!!
from New York City, New York
Submitted on 15-07-2016
Zen Luxury! We returned after a six year hiatus, time flies when your having fun. The Banyan Tree hasn't missed a beat. Our spa villa, the staff/service, the cuisine, and the grounds make it the place to be in Mayakoba. Although at almost full capacity, you have the sense you're the only visitors. The vast resort spread's out the joy and calm. Each villa has bicycles if so inclined, but chauffeured golf carts are always a quick and less athletic choice to get around. The breakfast buffet c... Read more
from Atlanta, Georgia
Submitted on 17-07-2016
There are 3 hotels in the this group (Banyan Tree, Rosewood and The Fairmont) and they share the same entrance which then branches off to the different hotels. The golf course on the grounds is a PGA destination. The hotel entrance to the Banyan Tree is gorgeous and open with water being a focal point. Each villa comes with 1 bicycle per guest and you can leave them anywhere on property and they will be returned to your villa. We had a 1 room pool villa and were lucky enough to see a 2 and 3 bed... Read more
from
Submitted on 20-07-2016
When we booked this hotel, we did extensive searching to find the perfect place for our vacation. We definitely found it with the Banyan Tree Mayakoba! From the moment we arrived we were greeted and escorted to a very beautiful lobby, given a local drink (Green Juice), cold hand towel to freshen up, and then taken via golf cart to our villa. No waiting in line at a service desk. VERY professional and excellent way to start our experience! Now on to the Villa: Each villa has a private courty... Read more
from Charlotte, North Carolina
Submitted on 20-07-2016
Loved the villas, the food and the pools. I liked the fact that each villa is assigned bicycles so that you can get around the resort. They also have golf carts that will pick you up/drop you off anywhere in the resort for no charge. When we checked in we were not given a tour of the resort, they just dropped us off at the villa. We had no idea where the pools, the restaurants or the spa was. At this price point I would expect that tours of the resort be offered at check-in. The location is ... Read more
from
Submitted on 24-07-2016
We stayed in the Sanctuary Villa for 5 nights in July. The resort is absolutely incredible. The staff are so friendly and helpful. Loved riding our bicycles around on the nature trail - and the Eco boat ride along the lagoon!
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