Menu
My BookIt.com
Sign In Support Why BookIt.com Coupon Codes Terms & Conditions Privacy Policy Site Feedback Vacations Hotels Flights Cruises Things To Do Group Request Careers Press Media

FINAL DAY: 10% Off Hotel or $100 Off Pkg

Azul Sensatori All Suites Resort - Gourmet All-Inclusive by Karisma

Cancun, Quintana Roo, Mexico (CUN)

Room rates from:
$304
Per Adult Nightly
Hotel + Flight from
WAS
Starting from:
$2,719 $1,369
Per Guest for 5 Nights
Based on 6990 reviews
Featuring the renowned Gourmet Inclusive concept by Karisma, the Azul Sensatori Hotel brings together spacious facilities with unlimited activities an
Style: All-Inclusive, Family-Friendly Resort
Room & Rates
Luxury Jacuzzi Suite (640 sq. ft.) - All-Inclusive - Azul Sensatori All Suites Resort - Gourmet All-Inclusive by Karisma - 2

Luxury Jacuzzi Suite (640 sq. ft.) - All-Inclusive

Starting from
$304
Per Adult Nightly


Your Gourmet All-Inclusive Plan Includes:


  • Welcome glass of sparkling wine
  • Accommodations as selected
  • All local and selected international premium alcoholic and non-alcoholic drinks and juices
  • All meals and specialty snacks
  • Daily activities program
  • Azulitos program
  • Playhouse
  • Kayaks
  • Scuba diving clinics in the pool
  • Spanish lessons, yoga, stretching classes, aqua aerobics, dance and cooking classes
  • Fitness center
  • Special nightly entertainment, shows and live music
  • Two tennis courts, racquets and balls
  • Cribs, bottle warmers, sterilizers, baby baths, changers, strollers, bathrobes, baby sleepers, diaper genie, baby monitor, high chair, pack n' plays
  • All taxes and gratuities

 


Amenities:

Located in the Azul Section, these oversized suites feature either one king-size bed or two queen beds with pool or garden views.


All accommodations are provided with air conditioning, 32-inch plasma TV, DVD Player, iPod docking station, radio/alarm clock, safety deposit box, amenity kit, once daily stocked mini-bar, iron/ironing board, coffee maker, over-sized balcony or terrace, direct dialing telephone, deluxe bathrobes, private marble bathrooms with rain forest shower-head, hair dryer, double sink and vanity mirror.


Max Occupancy: 2 adults + 2 children or 3 adults + 1 child

Hide room details
Luxury Jacuzzi Ocean View Suite (640 sq. ft.) - All-Inclusive - Azul Sensatori All Suites Resort - Gourmet All-Inclusive by Karisma - 3

Luxury Jacuzzi Ocean View Suite (640 sq. ft.) - All-Inclusive

Starting from
$551 $330
Per Adult Nightly



Your Gourmet All-Inclusive Plan Includes:


  • Welcome glass of sparkling wine
  • Accommodations as selected
  • All local and selected international premium alcoholic and non-alcoholic drinks and juices
  • All meals and specialty snacks
  • Daily activities program
  • Azulitos program
  • Playhouse
  • Kayaks
  • Scuba diving clinics in the pool
  • Spanish lessons, yoga, stretching classes, aqua aerobics, dance and cooking classes
  • Fitness center
  • Special nightly entertainment, shows and live music
  • Two tennis courts, racquets and balls
  • Cribs, bottle warmers, sterilizers, baby baths, changers, strollers, bathrobes, baby sleepers, diaper genie, baby monitor, high chair, pack n' plays
  • All taxes and gratuities

 

Amenities:

Located in the Azul Section, these oversized suites feature either one king-size bed or two queen beds with ocean views.


All accommodations are provided with air conditioning, 32-inch plasma TV, DVD Player, iPod docking station, radio/alarm clock, safety deposit box, amenity kit, once daily stocked mini-bar, iron and ironing board, coffee maker, over-sized balcony or terrace, direct dialing telephone, deluxe bathrobes, private marble bathrooms with rain forest shower-head, hair dryer, double sink and vanity mirror.


Max Occupancy: 2 adults + 2 children or 3 adults + 1 child


Hide room details
Family Jacuzzi Suite (625 sq. ft.) - All-Inclusive - Azul Sensatori All Suites Resort - Gourmet All-Inclusive by Karisma - 1

Family Jacuzzi Suite (625 sq. ft.) - All-Inclusive

Starting from
$640 $384
Per Adult Nightly


Your Gourmet All-Inclusive Plan Includes:


  • Welcome glass of sparkling wine
  • Accommodations as selected
  • All local and selected international premium alcoholic and non-alcoholic drinks and juices
  • All meals and specialty snacks
  • Daily activities program
  • Azulitos program
  • Playhouse
  • Kayaks
  • Scuba diving clinics in the pool
  • Spanish lessons, yoga, stretching classes, aqua aerobics, dance and cooking classes
  • Fitness center
  • Special nightly entertainment, shows and live music
  • Two tennis courts, racquets and balls
  • Cribs, bottle warmers, sterilizers, baby baths, changers, strollers, bathrobes, baby sleepers, diaper genie, baby monitor, high chair, pack n' plays
  • All taxes and gratuities

 


Amenities:

Oversized suite, specially designed for families. The master bedroom features a queen size bed and Jacuzzi for two. Frosted glass sliding door separates this area from the living space where there is a double sofa bed and a single sofa bed. Pool and garden view. Located in the Family Section.


All accommodations are provided with air conditioning, 32-inch plasma TV, DVD Player, iPod docking station, radio/alarm clock, safety deposit box, amenity kit, once daily stocked mini-bar, iron/ironing board, coffee maker, over-sized balcony or terrace, direct dialing telephone, deluxe bathrobes, private marble bathrooms with rain forest shower-head, hair dryer, double sink and vanity mirror.


Max Occupancy: 2 adults + 3 children, or 3 adults + 1 child

Hide room details
Premium Jacuzzi Suite (620 sq. ft.) - All-Inclusive - Azul Sensatori All Suites Resort - Gourmet All-Inclusive by Karisma - 5

Premium Jacuzzi Suite (620 sq. ft.) - All-Inclusive

Starting from
$662 $397
Per Adult Nightly


Your Gourmet All-Inclusive Plan Includes:


  • Welcome glass of sparkling wine
  • Accommodations as selected
  • All local and selected international premium alcoholic and non-alcoholic drinks and juices
  • All meals and specialty snacks
  • Daily activities program
  • Azulitos program
  • Playhouse
  • Kayaks
  • Scuba diving clinics in the pool
  • Spanish lessons, yoga, stretching classes, aqua aerobics, dance and cooking classes
  • Fitness center
  • Special nightly entertainment, shows and live music
  • Two tennis courts, racquets and balls
  • Cribs, bottle warmers, sterilizers, baby baths, changers, strollers, bathrobes, baby sleepers, diaper genie, baby monitor, high chair, pack n' plays
  • All taxes and gratuities

 

Honeymoon and Anniversary Package

Complimentary package when booking a five night stay or longer in qualifying room category:

  • Private gourmet four course romantic dinner on the beach
  • Chefs special gourmet breakfast in bed
  • Two for one beachfront sky massages
  • Chilled bottle of domestic champagne delivered to the room upon arrival
  • One night anniversary return stay voucher
  • Complimentary Wi-Fi
  • 15% Discount on spa services
  • Romantically decorated suite with rose petals aromatherapy, candles and a fresh tropical flower arrangement in room

Amenities:

One king or 2 queen size beds. Premium services such as: private check-in, champagne and fruit basket in room upon arrival, pillow and aromatherapy menu selection, wireless internet access, personal concierge service, DVD menu, beach and pool butler. Located in Premium Section.

In the Premium Jacuzzi Suite you have an in-room Jacuzzi for two, pre-arrival concierge services. Other features include a pillow menu, private area concierge and aromatherapy menu. This suite offers ocean and pool views. All accommodations are provided with air conditioning, 32-inch plasma TV, DVD Player, iPod docking station, radio/alarm clock, safety deposit box, amenity kit, once daily stocked mini-bar, iron/ironing board, coffee maker and a direct dialing telephone. Bedding includes either one king bed, two queen beds or one queen bed and sofa bed. Private marble bathrooms with rain forest shower-head, hair dryer, deluxe bathrobes, double sink and vanity mirror.


Max Occupancy: 2 adults + 2 children, or 3 adults + 1 child

Hide room details
Premium Jacuzzi Swim-up Suites (539 sq. ft.) - All-Inclusive - Azul Sensatori All Suites Resort - Gourmet All-Inclusive by Karisma - 4

Premium Jacuzzi Swim-up Suites (539 sq. ft.) - All-Inclusive

Starting from
$464
Per Adult Nightly


Your Gourmet All-Inclusive Plan Includes:


  • Welcome glass of sparkling wine
  • Accommodations as selected
  • All local and selected international premium alcoholic and non-alcoholic drinks and juices
  • All meals and specialty snacks
  • Daily activities program
  • Azulitos program
  • Playhouse
  • Kayaks
  • Scuba diving clinics in the pool
  • Spanish lessons, yoga, stretching classes, aqua aerobics, dance and cooking classes
  • Fitness center
  • Special nightly entertainment, shows and live music
  • Two tennis courts, racquets and balls
  • Cribs, bottle warmers, sterilizers, baby baths, changers, strollers, bathrobes, baby sleepers, diaper genie, baby monitor, high chair, pack n' plays
  • All taxes and gratuities

 

Honeymoon and Anniversary Package

Complimentary package when booking a five night stay or longer in qualifying room category:

  • Private gourmet four course romantic dinner on the beach
  • Chefs special gourmet breakfast in bed
  • Two for one beachfront sky massages
  • Chilled bottle of domestic champagne delivered to the room upon arrival
  • One night anniversary return stay voucher
  • Complimentary Wi-Fi
  • 15% Discount on spa services
  • Romantically decorated suite with rose petals aromatherapy, candles and a fresh tropical flower arrangement in room

 


Amenities:

This category includes all the amenities described in the Premium Jacuzzi Suite. These suites feature a private outdoor Jacuzzi and underwater chaise lounge in the swim-up pool just a few steps off the terrace. Ocean and pool view. Located in the Premium Section.


All accommodations are provided with air conditioning, 32-inch plasma TV, DVD Player, iPod docking station, radio/alarm clock, safety deposit box, amenity kit, once daily stocked mini-bar, iron/ironing board, coffee maker and a direct dialing telephone. Bedding includes either one king bed, two queen beds or one queen bed and sofa bed. Private marble bathrooms with rain forest shower-head, hair dryer, deluxe bathrobes, double sink and vanity mirror.


Max Occupancy: 2 adults + 2 children, or 3 adults + 1 child


Hide room details
Azul Sensatori All Suites Resort - Gourmet All-Inclusive by Karisma
Carretera Cancun Puerto Morelos, Km. 27.5, Manz. 37 Super Manz. 12, Bahia Petempich, Puerto Morelos, Quintana Roo, Cancun, Mexico 77580

Location

The resort is only 20 minutes south of downtown Cancun, 25 minutes north of Playa del Carmen and 30 minutes north of the Mayakoba Golf Club and 20 minutes from Cancun International Airport.

Why Stay Here

Welcome Glass of Sparkling Wine
Accommodations As Selected
All Local and Selected International Premium Alcoholic and Non-Alcoholic Drinks And Juices
All Meals and Specialty Snacks
Daily Activities Program
Azulitos Program
Playhouse
Kayaks
Scuba Diving Clinics In The Pool
Spanish Lessons, Yoga, Stretching Classes, Aqua Aerobics, Dance and Cooking Classes
Fitness Center
Special Nightly Entertainment, Shows, and Live Music
Two Tennis Courts, Racquets and Balls

Resort Details

Featuring the renowned Gourmet Inclusive concept by Karisma, the Azul Sensatori Hotel brings together spacious facilities with unlimited activities and services The Azul Sensatori is designed to allow couples, groups, wedding parties, families and friends from all generations to re-connect under the sun Azul Sensatori Mexico Beachfront Family Resort enjoys a privileged location facing the beautiful Mexican Caribbean, perfectly situated in beautiful Bahia Petempich in Riviera Maya.

With 435 Jacuzzi Suites, gourmet cuisine, butler services and world-class Vassa Spa, Azul Sensatori offers the Karisma Gourmet Inclusive Experience on a grand scale. Add swim-up suites, a personal concierge and every activity under the Mayan sun, and this AAA Four Diamond resort is sensational in every sense of the word yet as expansive as this multi-generational Caribbean resort is, every Guest is treated like royalty Need fresh towels by the pool, or another round of cocktails on the beach? Summon your beach butler Eager to explore local ruins or swim with dolphins? Nothing would give your personal concierge more pleasure than to fulfill your request The Azul Sensatori staff has mastered the art of attending to and even anticipating your every wish even when your greatest desire is to be left alone From the fanciful Nickelodeon Experience to the sugar white sand beach, gourmet restaurants and bars, couples, groups, wedding parties, families and friends can savor the Karisma Gourmet Inclusive Experience in their own special way.

All-Inclusive Details

Your Gourmet All-Inclusive Plan Includes:

  • Welcome glass of sparkling wine
  • Accommodations as selected
  • All local and selected international premium alcoholic and non-alcoholic drinks and juices
  • All meals and specialty snacks
  • Daily activities program
  • Azulitos program
  • Playhouse
  • Kayaks
  • Scuba diving clinics in the pool
  • Spanish lessons, yoga, stretching classes, aqua aerobics, dance and cooking classes
  • Fitness center
  • Special nightly entertainment, shows and live music
  • Two tennis courts, racquets and balls
  • Cribs, bottle warmers, sterilizers, baby baths, changers, strollers, bathrobes, baby sleepers, diaper genie, baby monitor, high chair, pack n' plays
  • All taxes and gratuities
  • Gerber Baby Food is available in all restaurants and with room service

Accommodation Details

With 435 elegantly appointed Jacuzzi suites including an exclusive Adults Only Premium Section, there is plenty to love about Azul Sensatori Mexico. All suites are tastefully designed in contemporary Caribbean dcor, with dark wood accents, earth tones, canopy beds and luxury accouterments designed to satisfy the most discerning traveler.

Here, no luxury or amenity has been overlooked, including views that go on forever. Settle in and enjoy all of the Gourmet Inclusive amenities, including remote control air conditioning, your choice of a king-size bed, two queens or one queen + sofa bed, in-suite Jacuzzi, oversized balcony or terrace and a minibar stocked daily with your preferred snacks and beverages. Enjoy 24-hour in-room dining, satellite TV, DVD player, safety deposit box, direct-dial telephone, iPod docking station, coffee maker and deluxe bathrobes. Private marble bathrooms provide absolute luxury and comfort, with rainforest showers, double sinks, vanity mirrors and more.

Restaurants, Lounges & Bars

Dining at Azul Sensatori Mexico is a celebration of the culinary arts a perfect orchestration of ingredients, preparation, presentation and service. Gourmet cuisine is the foundation for Karisma Gourmet Inclusive Experience, and has been lauded Superb, Best in class, Decadent and Outstanding. To them, it simply means creating sumptuous meals in stunning environments prepared by their star chefs.


Azul Sensatori Mexico restaurants range from the hearty to sublime, from family favorites such as Italian, Grill and Mexican to Asian fusion to molecular cuisine. Here, family style meals and 24-hour in-room dining are also yours to savor. The bars at Azul Sensatori Mexico range from swim-up bars to themed lounges to specialty bars such as Mojito Lounge. At Azul, every meal and every drink is a culinary adventure.

Dress Code: To enhance their unique dining experience, please comply with the following casual elegant dress code at all gourmet restaurants.

Ladies: Capri pants, dresses, skirts, long pants, shoes, dress, sandals.
Gentlemen: Formal bermuda shorts, long pants, collared shirts, dress sandals, casual shoes or dress sandals.

LE CHIQUE
Avant-Garde (Modernist) Cuisine
One of the top 10 restaurants in Mexico, Le Chique is a AAA Five Diamond Award winning multi-sensory dining adventure that will challenge any notions you have of how fine cuisine should look, feel and taste. This is Modernist Cuisine, where foods are reimagined to resemble something else. In fact, everything on Le Chiques avant-garde tasting menu will puzzle and amaze you. Cuisine this inventive deserves to be placed on a pedestal, which is precisely how its served - atop a pedestal, inside a hollowed-out book, resting on a sling. Behind this pageantry is Chef Jonatn Gmez Luna and his culinary team, who`ve mastered the art and science of cooking to achieve astounding new flavors, textures and shapes.
Adults only restaurant (18yrs +).

SPOON
World Cuisine
With flavors originating from all over the globe, Spoon offers a true world-class dining experience. This specialty restaurant boasts an open kitchen environment with interactive cooking stations, where Guests can enjoy the lavish la carte service and ambiance while observing chefs preparing their meal.

SIENA
Italian Cuisine
The authentic cuisine of Tuscany is presented in the ambience of a bricked Italian wine cellar. Savor the world of fresh, hand-made pasta, crusty pizzas cooked in a brick oven, sauce simmering with fresh herbs, and the aromas of garlic, basil and oregano.

TAPAZ
World Cuisine
At Tapaz, chefs not only create sumptuous world cuisine, but also personally present each masterfully prepared meal to their Guests. And with oversized tables to add to the fanfare, Tapaz is ideal for those in search of a family style setting, where food is celebration of tastes.

ZOCALO
Authentic Mexican Cuisine
Zocalo is a vibrant celebration of food, energy and music. Refreshing and unpretentious, this seaside Mexican eatery boasts lush surroundings with enticing culinary creations along with a kids menu that includes an impressive list of pizzas.

ZAVAZ
Caribbean Cuisine
With breakfast staples like eggs benedict, pastries and fresh fruits, this Caribbean bistro is the perfect way to start your day. At lunch, the Gourmet Burger Bar opens with their namesake juicy bites, as well as fresh seafood and savory grilled chicken dishes. During dinner you can explore a popular menu full of island-flavored fare.

BBQ GRILL
Gourmet Corner
Enjoy a casual lunch on the beach with spectacular views of the Caribbean Sea. Favorites include traditional hamburgers, hot dogs, grilled sausages, BBQ ribs and fresh vegetables among others.

MOJITO LOUNGE
With an impressive menu of 18 different specialty Mojitos, premium cocktails, a DJ spinning your favorite tunes and beautiful views of the Caribbean, Mojito Lounge is a treat for all of your senses.
Adults Only - 18+

ROOF GARDEN LOUNGE
Roof Garden Lounge is an outdoor lounge with a premium cocktail menu and views of the Caribbean Sea.

WAVE BAR
By day this lively bar located in the adults-only section of Azul Sensatori Mexico is the perfect place to grab an underwater bar seat or poolside lounge and soak up the tropical flavors and the sun. At night, the DJ beats keep the vibe going at the illuminated lounge side of the bar.
Adults Only - 18+

ZAVAZ LOUNGE
With pools on every side and knowledgeable and outgoing bartenders, Zavaz International Caribbean bistro and lounge is the perfect place to relax and savor your favorite tropical libations.

ZOCALO CANTINA
Experience a true Mexican cantina and Caribbean views, while talented mixologists prepare and serve Mexican specialties, from domestic beers and smooth tequilas to your favorite domestic and international premium brands.

SWIM-UP BARS
For the ultimate cool down and the one of the best ways to spice up a relaxing vacation, belly up to one of Azul Sensatori Mexico three swim-up pool bars. They add a whole new meaning to watering hole.

WAVE
Located next to building 15, in Adults Only section.
ZOCALO
Located in front of Zocalo Restaurant.
ZAVAZ
Located in front of Zavaz Restaurant.

For the Family

Between the Nickelodeon Experience, Extreme Breeze Teens Club, My Gym Program, Karisma Gourmet Inclusive Baby Amenities and Azulitos Spa, there is sun and fun around every corner. Children can have breakfast with SpongeBob. Take a cooking class. Make a piata. Break a piata. Try Kids Yoga, get their face painted, build a sandcastle or enjoy a relaxing spa treatment. And when the sun goes down, the stars come out for live shows and movie nights with popcorn and dinner.

Nickelodeon Experience
Introducing the Nickelodeon Experience, the final piece of the ultimate family vacation. And it begins the moment you arrive. Unwind with a greeting glass of champagne and cool towel as your kid indulges in an exclusive Slime Smoothie. Then choose whats next on your agenda. A character dining experience unlike any other? Pushing your toes into soft white sand on our breathtaking beaches? Or simply hang out in the Azulitos Playhouse by Nickelodeon with SpongeBob SquarePants, Dora the Explorer and the Teenage Mutant Ninja Turtles? At Karismas award-winning Azul Hotels, the possibilities are endless.

Azulitos Playhouse by Nickelodeon
Give your children a vacation experience they`ll remember, with ultimate access to Azulitos Playhouse by Nickelodeon. This play space for children six months to 12 years of age features My Gym equipment and developmental toys and organized fun activities designed to help children learn self-confidence and social skills such as patience and sharing. There are supervised programs for children four to 12 years old as well as mommy-and-baby mornings, sing-alongs, Nickelodeon character visits, story time, daily themed play groups, a spray water playground, kiddie pool with water slide, arts & crafts, a doll room, mini-theater and more.

Meetings & Conventions

Destination weddings. Reunions. Corporate retreats. No matter what kind of event is on your agenda, we can help you create an affair that everyone will remember. And with an array of luxurious suites, world-class Gourmet Inclusive restaurants, open bars and beautiful event settings, Karisma Hotels & Resorts are a natural consensus builder. Their staff will happily coordinate dinner arrangements, culinary events, group activities, fishing and golf tournaments, tours of Mexicos many cultural and historic sites, and pretty much anything else you can dream up. Whether your visit is for business or for pleasure, it`s always their pleasure to serve you.

Pools & Spas

Channeling the restorative powers of water combined with ancient healing rituals, Vassa Spa and Fitness Center at Azul Sensatori pampers Guests with restorative treatments and sensory experiences that create an extraordinary sense of wellness, relaxation and inner peace Cross the threshold of this two-story oasis and you`ve entered into a 13,000 square-foot Zen-inspired sanctuary Take in the soothing scents, the sound of flowing water, the handcrafted mosaic tile and shafts of light filtering down from the spa atrium dome above Vassa Spa features 13 treatment suites including VIP couples suites, Bridal Suite, Children`s Suite, steam room, Hydrotherapy Area, sauna and relaxation lounge Start your treatment with a beachfront Sky Massage, or savor a couples treatment For a true sensory journey, lounge in the Hydrotherapy Suite Experience the miracles of reflexology Or visit the Fitness Center featuring state-of-the-art weight training systems and cardio equipment Brides-to-be and children can also indulge in beautifying and calming rituals, such as a Relaxation Ritual for Brides, and the girls Princess for a Day experience Either way, you`ll emerge renewed and refreshed

Weddings

WEDDINGS IN PARADISE...THE START OF SOMETHING BEAUTIFUL.

With everything from beach and pier weddings, to private chapels, to their one-of-a-kind Sky Weddings, you can rest assured that we will make your dream destination wedding come to life. Whether you already have a vision for your big day or decide to choose your decor from their groundbreaking Memorable Moments Signature Wedding Collection by Karisma, their masterful Signature Wedding Designers will help you create a truly special Gourmet Inclusive Wedding Event that will make the bride, the groom and everyone you love feel embraced by a moment that will last forever.

HONEYMOONS AND ANNIVERSARIES, BECAUSE LOVE HAS NO LIMITS.

For some, it`s an exciting new beginning. For others, it`s the relaxed comfort of familiarity. But for everyone, there is Karisma Hotels and Resorts. Whether you`re escaping on an unforgettable honeymoon or a romantic rendezvous to celebrate a lifetime of love, with candlelit seaside dinners, couples spa treatments, in-suite Jacuzzis and outdoor showers, beach beds for two, and a breathtaking variety of Gourmet Inclusive experiences, their passion to please is exceeded only by your passion for each other.

Private Gourmet Four Course Romantic Candlelit Dinner On The Beach
Beachfront Sky Massage 2 X 1 Offer
Chilled Bottle Of Champagne Delivered To Room Upon Arrival
One Night Anniversary Return Stay Voucher*
Complimentary Use Of WIFI
15% Discount On Spa Services
Romantically Decorated Suite With Rose Petals, Aroma Therapy And Candles
Following Private Dinner
Fresh Tropical Floral Arrangement In Room
Chefs Special Gourmet Breakfast In Bed Morning After Dinner
Complimentary When Booking A 5 Night Stay Or Longer In A Qualifying Category

Requirements
Valid In North America Market Only
Copy Of Marriage Certificate (Or Wedding Invitation With Wedding Photo) Required At Check-In
Package Can Be Reserved For Use Up To 30 Days After Wedding Date For Honeymoons And 30 Days Before And After Wedding Date For Anniversaries
Available For Purchase In Lower Categories For $750usd Per Couple
One Massage Must Be Purchased To Receive One Of Equal Or Lesser Value Complimentary
One Night Return Stay Voucher Valid For Future Stays Of 5 Nights Or Longer, Non-Transferable, Holidays Excluded And Must Be Used Within 395 Days Of Check Out Date
Package Inclusions May Vary Without Previous Notice
Not Combinable With Any Other Promotion Unless Otherwise Specified
Only Available When Qualifying Category Is Purchased
Not Valid For Any Reservations Traveling With A Group Or Wedding Party

Entertainment & Activities

At Azul Sensatori Mexico, the fun never ends. Morning, noon and night there are countless activities designed to keep everyone engaged. Awaken your senses with morning yoga on the beach. Immerse yourself in some aqua aerobics. Build a castle on the beach, or do your best to avoid the sandy stuff on a nearby championship green. Grab a mask and snorkel and search for colorful reef fish right off the beach. Try scuba diving, swimming with dolphins or exploring a Mayan ruin. Or grab a king-size Bali beach bed and let their beach butlers cater to your every whim. When evening falls, the stars come out in more ways than one, with live music, authentic Mexican performances, fire dancers, just to name a few.
Azul Sensatori List of Activities:

Choose a Song
Cooking Lessons
Dance on a Towel
Darts Tournament
Fitness Center
Horseshoe
Kayak Race
Kayak Tour
Kayak Towing
Latin Dance Lessons
Million Goal
Mini Boat Race
Mini Golf
Name That Tune
NFL Shots
Paper Plane Contest
Ping Pong Pool
Volleyball
Sauna
Soccer
Spanish Lessons
Steam Baths
Tennis Lessons
Tequila Tasting
Towel Figures
Water Aerobics
Water Balloon Fight
Water Olympics
Water Polo
Yoga Classes

AMENITIES:
  • 24 Hour Room Service
  • 24 Hour Security
  • 24-Hour Front Desk
  • AAA 4-Diamond Resorts
  • Adjoining Rooms
  • All-Inclusive
  • Babysitting (+)
  • Beachfront
  • Bell Staff/Porter
  • Bilingual Staff
  • Business Services (+)
  • Child Programs
  • Children Welcome
  • Children's Play Area
  • Children's Program
  • Coffee Shop
  • Complimentary Breakfast
  • Complimentary Use of Bathrobe
  • Concierge Desk
  • Conference Rooms (+)
  • Currency Exchange
  • Doctor on Call (+)
  • Dry Cleaning Service (+)
  • Exercise Gym
  • Exterior Corridors
  • Fine Dining
  • Fishing (nearby)
  • Fitness Facility
  • Gift Shop on Property
  • Golf (nearby) (+)
  • Guest Activity Desk
  • Honeymoon Amenities
  • Horseback Riding (nearby) (+)
  • Housekeeping - daily
  • Internet services (+)
  • Jacuzzi
  • Kayaking / Rafting
  • Kiddie Pool
  • Kids Club
  • Laundry/Valet service (+)
  • Lazy River
  • Live Entertainment/DJ
  • Lounges/Bars
  • Luxury Resorts
  • Massage Services (+)
  • Medical Services (+)
  • Meeting rooms (+)
  • Multilingual Staff
  • Multiple Swimming Pools
  • Non-Motorized Water Sports
  • On-Site Entertainment
  • On-Site Travel Agency (+)
  • Outdoor Pool
  • Parking
  • Playground
  • Public Internet Access (+)
  • Restaurant
  • Room Service (+)
  • Room Service Included
  • Security Guard
  • Spa (+)
  • Swim-Up Bar
  • Swimming Pool
  • Tennis court
  • VIP Rooms
  • Volleyball Court
  • Water Sports (nearby) (+)
  • Wedding Services (+)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 6990 reviews
from Somerset
Submitted on 24-05-2016
This was our second visit to Sensatori Mexico and we were really hoping that this break lived up to our high expectations based on our previous trip. We need not have worried. We were in room 2102, which is the second Swim Up in the Adult Section block. We started our holiday using the beds surrounding the Adult pool during the day, but as was the case in our previous holiday, the peace and tranquility was tarnished by the American wedding guests (Whoop Whoop!) This has been covered in many othe... Read more
from Somerset, United Kingdom
Submitted on 25-05-2016
I'm still here at the Sensatori Mexico with my husband & 2 daughters having a wonderful time - I'm just writing this quick review to personally thank Oscar (Duty Manager) & Marzia (Head of Concierge) for their care, kindness & understanding. I'm 41 years old & have suffered with rheumatoid arthritis since being diagnosed 6 years ago - after a long flight I was already in a lot of discomfort & on day 2 of being at the hotel & sitting on the uncomfortable sun loungers around the family pool I was ... Read more
from Chester, United Kingdom
Submitted on 25-05-2016
As expected from last year excellent hotel and staff, cleanliness and attention to detail amazing, staff never stop to make your holiday even better. Staff I would like thank for being curtious in the premium pool area are Blanca, Nancy and Alberto.
from Saint Louis, Missouri
Submitted on 25-05-2016
We recently chose Azul Sensatori for our destination wedding. Everything was beyond our expectations. Not only did we feel like royalty, but so did our guest. They made everything so easy, enjoyable, and took away a lot of wedding stress. From the second we checked in we were in aww of how great and beautiful this resort is. We used BeachBum vacations (Joann) as a travel agent, which really helped organize our large wedding group of 50 people. The resort was able to accommodate the whole group f... Read more
from
Submitted on 25-05-2016
First time here and it has been paradise the staff cannot do enough for you bettyna especially is fantastic and we were disappointed when she moved to another pool, the staff at zocola swim up bar were also fantastic the only place we didn't rate was the Mexican as we didn't like the food
from Orangeville, Canada
Submitted on 05-06-2016
My wife and I have traveled a lot and I must say that the service at this resort was amazing. Special Thanks to Raul, and Betyna. Our room was one of the best rooms we have stayed in, clean big and the Jacuzzi worked great as well. The resort is only about 20 minutes from Cancun, and food was amazing at the alacarte restaurant's. No reservations needed We love that. The buffet or Spoons restaurant was only average but the rest were great. Would go back tomorrow if it was in the budget, but unfor... Read more
from
Submitted on 05-06-2016
Me and my partner stayed here for a week in May and we loved it! We stayed in a premium swim up and it was pure luxurious. The food was really good, well made and staff very attentive (wasn't a huge fan of spoons but cant win everything). As English we did get treated a little different- Americans do get better hospitality but that's because they tip more. But even with this in mind the service is still amazing! Marianno was our main man at the swim up, he remembered our names and always kept o... Read more
from Glasgow, United Kingdom
Submitted on 05-06-2016
Firstly need to say a massive thanks to Salvador who delivered room service tonight. There was a thunderstorm which lasted several hours and even though we made attempts to get to a restaurant, they were unable to serve us due to the extreme weather conditions. Having not ate since lunch (due to an earlier excursion), we attempted room service and Salvador, although not required to do so, agreed to deliver to ourselves to which we were extremely grateful. The hotel itself is lovely with fantas... Read more
from Grapevine
Submitted on 06-06-2016
This was our first 'all-inclusive' vacation and we were surprised at how much we enjoyed it. The other surprising aspect was the stellar attitudes of every single member of the Azul staff. We were at one point compelled to ask one young lady how in the world the company created such a positive atmosphere and happy employees, and her answer was very sincerely that they all knew guests had come to enjoy themselves and everyone truly wanted to be a part of creating that wonderful vacation experienc... Read more
from Leigh-on Sea, United Kingdom
Submitted on 06-06-2016
I visited this hotel for my 20th birthday and was treated with the greatest of respect thought the holiday , the location was perfect distance from the airport and most excursions and the food is absolutely stunning, the staff were amazing but with three exceptions , members of the activities team : Jessica , Astrid, and Perla are the best people at this resort they are fun and know how to make you feel welcome and can play on amazing game of water polo, 10/10 would recommend them to anyone who ... Read more
from Fort Worth, Texas
Submitted on 21-06-2016
We were in for five days to celebrate a destination wedding with some of our dearest friends. It was a first time visit to Karisma's Azul sensatory and we had consulted trip advisor before our arrival for details about the resort. The reviews were honest and real and we were not disappointed. With two dozen family members involved and a resort that was booked to capacity, there were some fumbles with the check in with family scattered all over this large (more than 400+ room resort), and exte... Read more
from
Submitted on 21-06-2016
Yoga was amazing with George would come back just for the yoga And the whole family said there would too. George is really friendly and makes everyone do their best and helps you too get better with the yoga moves.
from
Submitted on 21-06-2016
This place is fabulous, we spent a week here in June The service is amazing! A special mention to Blanca and Nancy who looked after us at the poolside keeping us refreshed with an array of gorgeous cocktails. These guys made our holiday - thank you ladies ?? Also thank you to Louis who set our sunbeds every morning and brought us our cool box filled with water and beers We loved lunch down at the beach bbq and also loved the Caribbean for lunch Our fave places for dinner were the Italian... Read more
from
Submitted on 22-06-2016
My wife and I stayed for 3 nights for a friend's wedding. The wedding itself was on the last night and went off without a hitch! Our favorite activities were volleyball and boot camp with Jorge on the beach. If you see any event hosted by Jorge, be sure to attend as he is very fun and helpful. We got a lot of helpful information from Ricardo, a hotel concierge. We ended up getting couples massages on the beach from Celso and Vividianna that were very much worth it.
from
Submitted on 22-06-2016
We are currently staying at this hotel and it cannot be faulted for anything. The cleanliness is above any standard you can imagine. Italian and Tapas restaurants are outstanding. All food is fantastic. Pool service is amazing, Nancy and Blanca are so attentive and so friendly!!! They have kept us topped up with drinks the whole time. All the staff are welcoming and friendly and nothing is too much of a problem for them. Would highly recommend this hotel to anybody, from families to couples of a... Read more
from New York City, New York
Submitted on 29-06-2016
My husband and I are currently here celebrating our anniversary and my husband's birthday. We're VERY happy with everything- we were able to change our room from the family suite to the adult suite - the rooms are very nice and spacious! The service all around is excellent - a few honorable mentions - Blanca and Nancy at the pools, Angel in Zarav and Teressa in Members Services (used a timeshare exchange). There are others as well but these are the standouts. Despite having a great time, a... Read more
from
Submitted on 30-06-2016
This resorts main success is from the hardworking staff that never let you down...they are so helpful and make it there pleasure to serve you or make your stay more pleasurable...Bettyana was for me the hardest working, happiest, funniest member of this staff
from County Cork, Ireland
Submitted on 02-07-2016
We chose mexico for our honeymoon and spent 14 days in paradise. We were welcomed from the bus with champagne and cold towels and check in was quick and efficient. The bell boy service had our bags in our room before we got there. Our room was spotless and spacious. The door to the mini fridge was broken when we arrived at the room but was fixed within 20mins. Nothing was too much in this resort, the staff were polite, pleasant and always smiling! Our concierge Karen was an absolute gem and a... Read more
from Florence, Kentucky
Submitted on 03-07-2016
Excellent Food, service, rooms, views! Start to finish, top-notch! Special shout-outs to our "pool-side server" Alma Delia! She was friendly and provided on-the-spot service. Also, Alan in the Restaurante Siena. Wonderful Italian food and 1st class service. These two employee and many more made our stay memorable! Thank you!
from Glasgow, United Kingdom
Submitted on 03-07-2016
The hotel is beautiful with several swimming pools and bar areas. We stayed in the premium swim up room so fair to say we were in luxury accommodation. The room is gorgeous with a jacuzzi inside and outside. Swim up is great also good to lie and sunbathe. Blanca, Luis working at the pool are outstanding staff. Blanch goes out of her way to make you feel welcome and she brings you any drink you want. She never stops running! Very friendly and polite and a good laugh too! Angel in the Caribbean r... Read more
from Chicago, Illinois
Submitted on 04-07-2016
We are returning members at Karisma Hotels and arrived at Azul Sensatori in June for a family vacation that was booked 4 months in advanced. We requested at least one of the rooms be on the first level for health reasons this time but of course we were all on the 4 th floor. I think what is kind of annoying is that you would think being members for 10 yrs. spending the money at these resorts that my family spends that the members concierge would go out of their way to make our stay as nice as p... Read more
from Llanelli, United Kingdom
Submitted on 05-07-2016
My husband and I are currently on our Honeymoon in this fantastic hotel. Having a fab time, would definitely recommend to any other couples looking to book. We would like to say a massive thank you to our friend/pool bar staff 'Bettyna' who has made our experience so fun, relaxing and enjoyable! She has been a star though out our whole stay! Make sure you go to her side of the pool :). Going to miss her!
from Worcester
Submitted on 09-07-2016
It's the best holiday ever we had the adult only swim up room which was fantastic, the staff are all helpful & friendly nothing is too much bother, the food was great lots of choice , there is just nothing I could moan about , a must try is the restaurant Lchique but men must were trousers and enclose shoes but amazing restaurant
from Derby, United Kingdom
Submitted on 10-07-2016
As last time, the staff here are truly a credit to the company, nothing is too much trouble for them. A special mention to Alex, Oscar, Eva, matao, who remembered us from last time, also rafiel and Enrique who gave us exceptional service in the Italian restaurant. The room was kept immaculate by our maid Reyna and the main areas and the pools were exceptionally well maintained. The only down side, and why I only gave 4 stars this time, was communication with the resort. We came here this time f... Read more
from Reading, United Kingdom
Submitted on 10-07-2016
Pool butler service is excellently delivered by Gaby, Luis, Alberto, Enrique, Nancy & Blanca, always with a beaming smile & cheerful greeting. The restaurant staff including Alex, Enrique & Jorge provided excellent service & friendly chat making the whole experience that much better. I hope the hotel management know that they have staff with a wonderful work ethic, always enthusiastic & projecting the very best image of this hotel. Some of the best staff I have experienced in my many travels aro... Read more
from
Submitted on 10-07-2016
Wonderful experience and very clean here. The pool butler service has been second to none executed by Gabby, Luis,Enrique, Alberto always smiling and making sure you have everything you need with wonderful smiles also Nancy and Blanca bringing and recommending refreshing drinks with smiles, the staff in the restaurant (spoon) very attentive also Alex, Enrique and Jorge entertaining us with his tricks these guys work tirelessly with pleasant words and smiles. Our time here has been wonderful five... Read more
from Reading, United Kingdom
Submitted on 10-07-2016
The hotel was spotless , our room was always cleaned to a high standard, the maid always left us with a little something on the bed. Gabby, Luis, Alberto and Enrique looked after us around the pool, they did a fantastic job always happy to talk to us and make us laugh , Blanca , Nancy was always happy to bring us our drinks with a smile even recommending drinks to try,nothing was ever to much trouble. The service restaurant staff of , Alex, George , Enrique was fantastic , always happy to see ... Read more
from
Submitted on 12-07-2016
Our room was absolutely amazing, the location is perfect (20 minutes from Cancun airport) and the amentites are insane, everything is pretty much included, but if you want to spend a little extra and our a foodie, you must go to Le Chique it was the best dining experience of my life and I have eaten all over the world.
from Worcester, Massachusetts
Submitted on 12-07-2016
I stumbled across Jorge's Boot Camp on my way to the beach after a "generous" breakfast. At precisely 11:30, Jorge rallies every daring Marine wanna-be to join him in a colossally energetic work-out. It starts off slowly and ramps up to a work-out that rivals anybody's at any private gym. The speed, intensity and sweat-factor is perfectly matched to a vacation on the beach. Not too killer, but certainly not easy. If you visit Jorge every morning, you will certainly stave off the extra pound or 2... Read more
from
Submitted on 12-07-2016
Stayed here for two weeks with my boyfriend. Lovely resort with amazing staff. The food was pretty average and we didn't think much of the entertainment but amazing service throughout. Our room was in the adult section. Great room with comfy bed. We've stayed at better all inclusives but for the price this one is pretty good!
from Meriden, Connecticut
Submitted on 12-07-2016
We spent a lot of time by the pool with our friends. The staff, one in particular, Battyna, went above and beyond to make sure we were happy. She established a relationship with us all and showed dedication to her job. It says a lot when we would return to the same place because of the energy of one person. Our housekeeper, Marina, was also very good and very creative with the towel animals. She left the room spotless and was always thorough! Great place to stay!
from Scotland, United Kingdom
Submitted on 14-07-2016
Excellente!! Jorge is a great fitness instructor and anyone visiting this hotel should try his bootcamp on the beach - an amazing experience - he is a great motivator to anyone of any age and fitness level.
from Stroud, Oklahoma
Submitted on 15-07-2016
My wife and daughter both wanted a gourmet all-inclusive, so this is what they picked. We had a newborn infant with us, so it was necessary to go to a family-friendly place, which this fit the bill. The staff was super friendly and attentive, a special shout-out to Bettina, Beatrice, Mario, and Daniel. I wish I could remember all the rest, but there were so many! They keep this place up like Disneyland, even constantly sweeping the sidewalks so you don't track sand into your rooms. It is ob... Read more
from Scunthorpe, United Kingdom
Submitted on 15-07-2016
Fantastic hotel, food was excellent. Service excellent. Nightly entertainment poor. Only down side for us is the hotel is quite far from anywhere, taxis quite expensive, if the hotel had a shuttle to playa del carmen and cancun I am sure holidaymakers would be happy to pay to go to these places. Went to deserted island and chichenitsa trips both very good and good value for money. Free calls home at any time a bonus.
from Saint Louis, Missouri
Submitted on 16-07-2016
After spending five nights in Tulum, we checked into a swim up suite in the adults only section of Azul for another five nights. Our check-in with Hugo in the Prestige department was a breeze and we waited just about an hour for our two rooms to be ready. The property is beautifully landscaped and laid out very well for making all sections accessible with minimal walking. Our rooms were clean and comfortable, a little dated but you don't really want to stay in your room all the time anyway. ... Read more
from Newmarket, Canada
Submitted on 20-07-2016
Had an amazing experience at this resort. We booked it for our Wedding in January and all i can say is that the resort is the perfect size and set up to feel intimate, but with all the amenities you need. The staff were BEYOND helpful - so sweet, and truly cared about whether you were having a good time or not. We didn't have a single issue while we were there, and neither did our guests. I would HIGHLY recommend this resort for a destination wedding.
from London, United Kingdom
Submitted on 20-07-2016
What a lovely hotel, I've been to lots of hotels but this is the best so far. The staff the food is amazing the location is out of Cancun which is 25 mins but the beaches are better. You must to the Dolphins its out of this world, also Coco Bongo night club is the best night club. If you do a week hear it's not enough time at lest 2 weeks. It's best you book your trip asap. Steve
from
Submitted on 22-07-2016
Service was amazing, will be coming back again because of jorge & alba as well as rico suave the lifeguard, the food is great, the people are friendly, water is beautiful and is a great choice for your family vacation, would recommend this resort for everybody
from Seminole, Florida
Submitted on 23-07-2016
We were there for a week for our nephews wedding. There are pools a plenty. Family, quiet, adult only with swim up bars and a splash park for toddlers. They also offer jar baby food in their resturants. Very family friendly but also romantic enough for couples. Very friendly staff. They did a nice job for the rehearsal dinner and wedding. The last night there my nephew arranged for a private s'more party on the beach. There is spa services, a work out room and excursions. Over all thi... Read more
from
Submitted on 23-07-2016
Absolutely amazing! I went here with my husband in Jan 16 for 10 nights and it was truly a holiday to remember - luxury hotel, lovely room, delicious food and beautiful people! If your fussy then maybe you'd find things to fault, the pool is pretty chilly, the entertainment is ok and... nope that's it! I will definitely be going back - it really was a holiday remember.
from Liverpool, United Kingdom
Submitted on 24-07-2016
Stayed here August 2015 for our Honeymoon, first time to Mexico and a package holiday by Thomson. The hotel was fantastic, there is an Italian, Caribbean, Mexican & Spanish Restaurant within the grounds aswell as pizza place for lunch, beach BBQ for lunch, buffet restaurant and a la carte restaurant which you can eat at once during your stay at a cost. We also had 24 hour room service which we had breakfast from a couple of times and couldn't fault it. There is a spa in the grounds, pool bars ... Read more
from Washington DC, District of Columbia
Submitted on 24-07-2016
We visited Azul Sensatori back in December for our anniversary and decided to become members. We recently revisited with our four children and they had the most wonderful time! We only stayed 5 nights, we should have stayed longer!!! The kids really enjoyed all the pools and kid centered activities. Our 5 year old twins loved hanging out at the Kids spaces while our older 11 year old and 17 year old loved the pool. The room was spacious and clean. The spa was wonderful. I love all the activities... Read more
from Aylesbury, United Kingdom
Submitted on 27-07-2016
After researching for days for the perfect hotel for me and my partner to stay at we resorted to the sensatori as it looked amazing and the hype was big. We were so so excited to visit and when we arrived we were upgraded to the adults only swim up room as it was our anniversary. Thrilled at that we enjoyed our first night. Restaurants are good, variety of food. Carribean is lovely as is Italian. Mexican is okay and spoons has everything. Until day 6 of our 14 day holiday when myself and partner... Read more
from Louisville, Kentucky
Submitted on 27-07-2016
This is yet another year we come back to this place every July since we became members. And it does not disappoint!! From every little detail, from our personal butlers, Lois and Benito, to Prestige consierge Ana, to great food, accommodations and entertainment, this place has it all!! Special thanks to our pool and beach butlers, Luis, Nancy, Bianca, Enrique and Alberto!! Definitely without them, our stay would not be as relaxing!! And special thanks to head butler Martin, who we know and l... Read more
from
Submitted on 27-07-2016
George was an awesome instructor. Yoga on the the beach was breathtaking. I will definitely take his course again. His session was excellent. I recommend George to anyone that is visiting Azul hotel..
from Levis, Canada
Submitted on 27-07-2016
Very luxurious hotel, very safe, friendly staff (especially at the Spoon restaurant and the Siena restaurant), very clean rooms, resort and pool, a wide variety and quality of food. Thank you, especially to Manuel (Siena restaurant), all the staff from the Gazebo 4, Oscar (Spoon restaurant), Enrique (Spoon restaurant), Edgar Salgado (Spoon restaurant) and Rosaura Tox (our maid during our stay at the Azul Sensatori), who made our stay memorable. La familia
from Brooklyn, New York
Submitted on 28-07-2016
We just returned from a wonderful week at Azul Sensatori, our second time there. As always, the property was spotless and service was amazing. In particular, our beach butler Gaby was outstanding and made it so easy for me to manage our three young kids on the beach (bringing us towels, drinks, sand toys, etc.). Her colleagues Luis and Alberta were also wonderful. It was a great week full of special touches by the staff, and my kids are already asking when we can go back. Thank you Azul Sensator... Read more
from London, United Kingdom
Submitted on 29-07-2016
We have just returned home after an awesome 2 weeks. This hotel is great, there are such a wide variety of activities for both adults and children. My favourite being water aerobics with David ( don't break the circle!!) and water polo with George. The entertainment staff are fab and were great with the children. i also enjoyed the dance classes with Tony and also visiting the swing bar on the beach, we were always greeted with a smile. We would have breakfast at spoons as the choice was extensi... Read more
from
Submitted on 29-07-2016
we stood at this hotel for a wedding and since we were traveling with our children we made it into a family vacation. our children loved the azulitos club house and didn't want to leave. our cleaning lady Maria was Awesome! we are a family of 5 and she always had our room fully stocked and very clean, plus the towel animals were such a great touch. Diego form zocalo (The Mexican restaurant) was the best staff person we encountered while our stay at this resort. he really went out of his way to m... Read more
from Nottingham, United Kingdom
Submitted on 29-07-2016
Two weeks spent in the most lovely location, staff are excellent and always willing to provide. Facilities are wonderful and definitely recommend the spa, the beach is everything you can hope for, clean, white sand and blue seas, so warm and good for kayaking.....when you pay the tax! Lol the restaurants are fantastic and great choice for food, the beef here is delicious. My favourite part of the resort has been the activities, water polo and water volley ball especially, the entertainers make t... Read more
from
Submitted on 30-07-2016
Helpful friendly staff really made this holiday. A beautiful hotel anyway made better by such helpful staff. Especially the pool staff in premium section- Luis and Gabby took the stress out of having to get a bed around the pool and Nancy and Alba served us with cool drinks all day. Thank you- we will return for sure.
from Paisley, United Kingdom
Submitted on 30-07-2016
We travelled from Glasgow for a 2 week stay and loved every single minute of our stay! The food, drink and outstanding service was evident throughout. Blanca, Lenin and Nancy were really great throughout the day, offering service above and beyond what we would expect, brilliant! The entertainment team were all great too, brilliant holiday, highly recommend!!
from Algonquin, Illinois
Submitted on 02-08-2016
We just returned from our first all inclusive trip to Mexico. Staff and food were great. I have to say that Alex at the Spoons buffet was one of the nicest servers we have ever met. He always went out of his way to take care of us. The room was fine with the exception of a terrible sewer smell inside and out of unit in building #2. We emailed front desk and they are looking into situation. Other then that it is a very nice resort with very friendly people and plenty of food and drinks!!
from
Submitted on 02-08-2016
The resort is beautiful and you see staff working hard around the clock. The restaurant waiters, spa staff, bar waiters, cleaners, poolside staff, reception, concierge, hospitality staff, you name it we found everyone couldn't do enough to help. This stood out so much that we did notice when a just couple of swim up bar staff at one pool seemed unhappy and reluctant to smile or even serve you but hey it was really hot out there! It seems that anywhere you go nowadays you need to be prepared to ... Read more
from
Submitted on 02-08-2016
Loved every second staying here! Staff were so lovely every single one of them always had a smile on their face. Hotel was the perfect size, always clean and service was like I have never had before, didn't have to move off our sun bed by the quiet pool once as a drink was always brought over although the swim up bar was always really nice to go to and they would make you any drink you asked for. Would definitely recommend staying here and I would 100% come back here!
from Glasgow, United Kingdom
Submitted on 02-08-2016
I visited here with my 3 children it was my first holiday as a single mum. The grounds , pools and staff were all amazing so many staff stood out but huge mention the the Nick team .... Stephanie , Billy , Vucko, Rodrigo ........ What a huge asset to the resort . Sadly I was very unwell the last 3 days and since coming home have been diagnosed with cyclosporiasis which has been awful . Although I was unwell I still absolutely adored this resort .
from Gulf Shores
Submitted on 04-08-2016
Booking another trip to a Karisma resort for next summer and Maria Ruiz was AMAZING with helping us! I appreciated her patience and understanding with all of my questions and have been very impressed with her. Would highly recommend requesting her if you're booking Karisma in the future!
from
Submitted on 05-08-2016
We couldn't rate this hotel anymore. We had the most wonderful honeymoon. The food, drinks, activities and the wonderful staff made this place paradise for us. Especially Blanca and Nancy down by the premium pool, such gorgeous women and willing to do anything for you! (Best raspberry mojitos going!) The room was to die for.... Top floor in the honeymoon suite was amazing. Clean, bed sheets and towels changed daily and UK TV channels!! A honeymoon to remember which is exactly what was wanted.
from UK
Submitted on 05-08-2016
I was very excited when I booked our holiday here and read the great reviews, however I was a bit disappointed with the whole thing. Nothing specific,I just expected it to be better. I know it's all inclusive but I felt a bit trapped, as there is only one very expensive taxi firm allowed from the hotel which makes getting out and about a bit difficult. The rooms are kept spotlessly clean by housekeeping and all the staff are very friendly. The pools are lovely although getting a sun lounger can... Read more
from
Submitted on 05-08-2016
Excellent resort and amazing sun and laughter filled holiday over spring break with our extended family... (all adults). We stayed in the adult section where we found rhe rooms ro be spotless and tastefully decorated. We all enjoyed a partial to full view of the ocean from our balconies. The swim out rooms would have been lovely so if your budget allows for that it's worth considering! We found the beach itself to be well groomed but the floor of the ocean in this area of the Riveria Maya is no... Read more
from England
Submitted on 05-08-2016
The hotel and staff were great and we had a great 2 weeks away, but just as the title suggests, I have lost faith in the Sensatori brand and Thomson packages as this is not a 5 star accommodation/experience. All the sunbeds on the beach, and half those at the pool are broken. A 5 Star hotel would not let this situation arise They try to limit you to 1 towel per person. The private taxi transfer was in a beaten up old transit with poor air con. I know it's not meant to be a limo service but... Read more
from Lake Zurich, Illinois
Submitted on 09-08-2016
From the time you arrive to the time you depart, you will enjoy. Beautiful setting with great weather. You are never more than a few steps a pool, which is very warm in the end of July. The beach is very nice but seaweed on most days makes it undesirable to swim. This is the friendliest staff we have ever encountered. I think they even top Disney! In particular visit the Spoons (buffet) and ask to sit in waiter Alex's station. He was just outstanding! Many options for food and you will have no p... Read more
from Taunton, United Kingdom
Submitted on 10-08-2016
We visited this hotel based on a recommendation from friends. We were looking for a special place to go for a big birthday. This was our first visit to a Thompson Sensatori hotel and we were happy with the hotel. First things first, the staff are all excellent, permanent genuine smiles and cannot do enough to help. The Thompson reps were again very good and helpful. The hotel was well presented the rooms were very nice and the pools excellent and everywhere was spotless. There were a selecti... Read more
from Chicago, Illinois
Submitted on 10-08-2016
We had an awesome time at Azul Sensatori. We went for my nephew's wedding. The weather was hot hot hot and humid - which would explain why the pool water was *hot*! Upon our arrival, we were handed a glass of champagne and a cool wet towel. This was a nice touch after a day of travel. Check in was a breeze ?? staff is very friendly and accommodating. We went for lunch at Spoons , the buffet restaurant, while waiting for our room to be ready. OSCAR was our attendant. He welcomed us and ... Read more
from Miami
Submitted on 10-08-2016
this is our 2nd stay at a karisma Azul resort. Last year we stayed at Azul Beach hotel. We booked Sensatori because it advertised to be a more family type resort. We found that to be true. They were very accommodating for families. We do however prefer Azul Beach Hotel over Azul Sensatori even with our children. The beach was nicer and we liked the restaurants better.
from Greater London, United Kingdom
Submitted on 12-08-2016
I oved the boot camp. We started with easy warm-up then the level of the exercises increased. We ran on the beach, Spiderman pushups, abs crunches, stretching. I recommend his activity to people of all ages.
from Ipswich, England, United Kingdom
Submitted on 12-08-2016
We stayed here as a family just before school holidays started, hence a bit quieter which suited us. gOOd points, the staff are amazing,very good customer service, folding our towels up on sun bed when we went for lunch and fixing umbrella immediately. FOOd AMAZiNg , we as a family enjoyed carribean restaurant, this style of food, fresh fish and melt in mouth steak. Chocolate fondant to die for!!! We went there 4 times. Tapas good but not tiny portions! Italian lovely presentation and smaller po... Read more
from Monterrey, Mexico
Submitted on 13-08-2016
Hi id like to make suggestions about the hotel and what we experience in our family vacations!! but first i have to tell you that the hotel staff is outstanding!! and all the facilities are impeccable! the restaurants lack of all the food that they give to the clients , we were at sienna restaurant and i order a foccacia and the waitress told me they ran out of that because a lot of people come around 7:00pm , btw i was there at 9:00pm which is early for a client from Mexico, and if you close at... Read more
from United Kingdom
Submitted on 14-08-2016
Whether your single or with a family this could be the place for you. I visited this place in May & July and found the staff are friendly from the Bellboys, cleaners to the management staff. They even remember you on your second return. The food is excellent (you have five+ restaurants to choose from) and the entertainment is great also, e.g beach parties, reggae bands, chilled music at the night bar. You may pay a little more for this resort but its worth it. There is something for everyone whe... Read more
from
Submitted on 14-08-2016
Just got back from 11 nights here and do not have a bad word to say. The hotel is lovely and the staff are so friendly and can't do enough for you, nothing is too much trouble. The food is great with plenty to choose from. Spoon buffet restaurant is lovely as are the other restaurants if you fancy being waited on. Would definitely recommend to anyone.
from Whitby, Canada
Submitted on 16-08-2016
Jorge was amazing. He gave me a workout and then some. He was really professional and knowledgeable when he was kicking my butt. It was a lot of fun. Not so much while I was working so hard but after when I look back at what he helped me do it was fun. Highly recommend if you are at the Azul Sensatori that you find some time to do the boot camp.
from
Submitted on 17-08-2016
Absolutely wonderful! George is excellent for beginners and experienced yoga goers. Having yoga by the beach in the morning is fantastic and not too early either (9am). Also really great for rescheduling if it rains too so you can't miss out!
from Crawley, United Kingdom
Submitted on 17-08-2016
Arrived back Friday 12th after a lovely 2 weeks in this hotel. This wasn't our destination of choice but after a mess up with Thomsons 4 weeks prior to traveling ( despite booking original hotel May 2015 ) this was the only one that a) had availability & b) that was on our preferred list. Arriving at the hotel our party of 6 looked around the reception area and our expectations plummeted, looks tired,awkward marble flooring waiting for an accident to happen. The Thomson rep ( despite being told... Read more
from
Submitted on 18-08-2016
We arrived home a few days ago after 2 weeks a the sensatori hotel as a family of 5 (3 teenagers). We had 2 lovely rooms in block 3 overlooking 1 of the pools and a view of the sea. The hotel was lovely and clean and all of the staff are very friendly, always saying hello as they pass you. The welcome meeting with Thomson was informative and there was a good variety of trips. We tried all of the restaurants, our favourite being he Italian, closely followed by the Caribbean. Le chique is a must... Read more
from London, United Kingdom
Submitted on 18-08-2016
Nice hotel by Thomson standards. Rooms are clean but timetable and frequency of maid visits a little sporadic though not a problem. Here with family, so excluded from some of the 'adult' areas which is a little annoying, but somewhat typical of Thomson resorts..note the video you see is of the adult areas which are slightly plusher than the family areas. Staff are friendly, but bars are understaffed during the day. There is a pointless Starbucks between the pools which would serve better as an e... Read more
from Thirsk, United Kingdom
Submitted on 08-09-2016
Myself and 2 mates stayed here in early September, all with pretty high expectations which were completely exceeded. It's a really well set-out hotel with great food, pools and a beach (all of which you'll read about in other reviews and is absolutely spot on). The highlight for us however was the level of service - it wasn't just 'good' - they genuinely made you feel welcome because they liked you, not because it was their job. Of course tipping and politeness helped but EVERYONE would say h... Read more
from
Submitted on 08-09-2016
This was my wife and my first time on this side of Mexico. We picked the resort because the spa sounded good and the views looked great. The resort was ok...not what we are use to. The beach you couldn't or didn't want to go one because of the massive amounts of seaweed washed up onshore. They were using tractors to move the stuff around. The pool was great! Loved the beds made into the pool. The spa was lackluster. BUT we went to one of their restaurants and had an amazing meal with great servi... Read more
from Cardiff, United Kingdom
Submitted on 09-09-2016
We had seen the pictures in the brochures before we arrived and to say that they do not do the place justice is an understatement. From the moment we stepped off the bus at the hotel to the moment we left were treated like royalty. Let me start by saying that I have stayed at a few Sandals resorts in the past and this knocked spots off them all. The staff were amazing some of which I will mention at the end of this review. The whole hotel was kept immaculate, there were a constant stream of s... Read more
from Coventry, United Kingdom
Submitted on 09-09-2016
This hotel has very good service, the food is of a decent variety. The one thing i highly rate about this hotel is how the cleaners are on top of making sure the resort is absolutely spottless. The entertainment team are very nice people aswell, Jessica, Snythia and Perla are my favourites of the staff as they were always making sure i and other people on the resort constantly had something to do weather it be dancing to music, kyaking, beach volleyball, water polo and quite a lot more, they als... Read more
from
Submitted on 09-09-2016
Staff fantastic nothing too much. Massive thanks to VIcky from Thomson for our anniversary treat. Food plenty of choice Italian and Mexican really tasty found Caribbean bland!! Rasta Pasta no heat for Jerk chicken
from London, United Kingdom
Submitted on 11-09-2016
Thomson showed us only the premium section pictures when we booked this holiday. This is not the fault of the hotel. The hotel is very isolated and cashes in on a very expensive cab service that they earn commission on. The location is beautiful and the staff are lovely, thank you to Nora, Pedro and Miguel. We stayed away from salad and berries and avoided sickness(10 of us) but did see people that did not! Spoons was a bit like a 2 star food hall, but al a carts were lovely. We had ants and co... Read more
from
Submitted on 12-09-2016
My husband and I arrived at the sensatori yesterday, what a wonderful hotel it is, but more of that later. As the title implies I couldn't wait to say how wonderful George's boot camp on the beach is. It's hard! I do regular insanity classes at home and this was tougher than those, but George's encouragement, enthusiasm and obvious enjoyment in imparting his wealth of knowledge and ability makes you feel like a champion. In fact this is his mantra..we were all champions. George is a huge asset t... Read more
from Vancouver, Canada
Submitted on 12-09-2016
Service is great Food is great. Reservations not needed except in one a-la-carte. Buffet is great. Grounds are clean and well maintained. Beautiful resort with everything close together. Many pools including adult pool and a children's water park pool. Beach is beautiful. All 5 star with only one downfall. Beach is barely swim-able. Big seaweed problem but even worse is the sharp rocks making it difficult to enter even with beach shoes. Stay away if Swimming in Ocean is important, otherwise I h... Read more
from
Submitted on 13-09-2016
Staff are the best we have ever had on a holiday, especially Jessica and Sylvia in the Entertainment staff and Alex in the Spoon buffet restaurant. Nothing was too much trouble, so polite, always had time to stop and chat. Evening entertainment really good, Katinka was fab. Drinks are premium drinks. Food was very good, A La Carte restaurants do not need to be booked except 1. Pool area was lovely, beach was also great with a lovely beach hut for a grill fro lunchtime. Rooms only slight downside... Read more
from London, United Kingdom
Submitted on 13-09-2016
My husband and I are staying here for our third visit. We are Prestige members and stayed in a swim up suite. We have enjoyed our stay very much. The pool butlers that looked after us on this trip are wonderful, Nancy and Blanca. Our last visit was 2014 but Nancy remembered us! A genuinely warm and friendly service. The concierge Benito is also very helpful, very approachable. We enjoyed the entertainment shows very much too, especially the Brazillian drummers and dancers and the Mexican ... Read more
from Welshpool, United Kingdom
Submitted on 14-09-2016
Stayed on honeymoon for 11 nights. Fantastic experience from start to finish. Staff very friendly. Service and food of a high standard, from the buffet restaurants to the a la carte. Special mention to Alex in Spoons (good football chat) and Gabrielle our cleaner. If a Thomson customer book into la chique early, as we left it till the second half of our trip and failed to gain a space (despite queueing). Huge pools with lots of space, plenty of loungers. Oh and great service at poolside. If... Read more
from maple
Submitted on 14-09-2016
This review is a little late - (My husband, teenage son and myself stayed here from August 24-31, 2016. Upon arrival we were greeted with cold towels and chilled sparkling wine. Check in was quick. The grounds are immaculate and very well maintained, the rooms are luxurious, Housekeeping did a wonderful job of servicing our room, and the mini bar was always well stocked. I love the fact that this resort is ECO friendly. The pools were well maintained and all the bars on the resort are very we... Read more
from Cancun, Mexico
Submitted on 15-09-2016
I have taken several yoga classes given by Jorge as they are so good. He clearly has a great deal of experience and treats all of his attendees with care, gentleness and respect. The class is enjoyable for those new to yoga and also for those with experience. I have been taking yoga classes for some time and this is the first holiday yoga class that I have enjoyed. I find the class restorative and I leave the class taken by Jorge feeling relaxed and ready for the day. One of the reasons for sel... Read more
from Edinburgh, United Kingdom
Submitted on 15-09-2016
Been at the hotel for one week now & taken part twice in Jorge's bootcamp and his water aerobics! He is so enthusiastic and keeps everyone going throughout! It's been a highlight of our holiday don't feel so bad for all the eating & drinking we have been doing! It's suitable for all ages & all fitness levels it is a high intensity workout but so much fun & Jorge is a great instructor! He is an asset to the hotel! How do you feel??? Excellente - Brilliant thanks Jorge! Emma & Craig Swinton roo... Read more
from Bonnyrigg, United Kingdom
Submitted on 15-09-2016
I'm a 50 year old, slightly overweight Scotsman in room 4425. Jorge's enthusiasm and passion for helping me enjoy my holiday experience has been a highlight. His sessions are very high intensity, however you go at your own pace with continuous praise & encouragement from Jorge. Excellente ????????
from Rowlett, Texas
Submitted on 19-09-2016
We just returned from a 7-night stay at the Azul Sensatori Hotel, by Karisma. We are Prestige/Exotic Sapphire members for the Karisma hotels and it was our first time using our member benefits since purchasing it. We had high hopes after staying at another Karisma hotel. We were not disappointed in the food - the food at the Karisma hotels is ALWAYS amazing - no issues there. We tried all of the restaurants, except the Mexican restaurant, as we had candlelight dinners and experiences with Le Chi... Read more
from
Submitted on 19-09-2016
Just returned from a 2 week stay at the Azul Sensatori with my Fiancé and our 2 year old daughter. First of all arriving at the hotel after a 9 hour flight on the best plane I have ever been on the Thompson Dreamliner we was greeted with a wet towel and a Thompson rep who sat us down and welcomed us and gave us the low down on the hotel which was great. We then checked in and made our way to our room. I had thought about paying the extra for a swim up room but didn't get round to it and I'm g... Read more
from
Submitted on 20-09-2016
Hotel - amazing, clean, maintained. Located on a nice white beach which was also maintained daily. Rooms - very clean and maintained. Had two issues which were being sorted within minutes of informing concierge. All Staff - very tentative, talkative and friendly. Would do anything for you. Entertainment team (Adults) - very friendly and a good laugh - made my holiday!!! Lots of activities to do. Special mention to Cinthia, Jessica, Pearl and Daniel, Spanish lessons whilst playing beach volley... Read more
from Birmingham, United Kingdom
Submitted on 20-09-2016
Just arrived home from this lovely hotel and staff, hotel is brill staff are so friendly and helpful. Juan in cabana 2 made sure that our stay was stress free!! My husband celebrated his birthday while we were there and they made a fuss of him which was great. We would like to mention a few people Stephanie from the Nickelodeon who came and spoke to us and made us feel so welcome, and not forgetting nutty Bettyena waitress around the main pool, she certainly made us laugh everyday. Feeling sad t... Read more
from Sheffield, United Kingdom
Submitted on 20-09-2016
As promised.I wrote on here about a week ago expressing some concerns.So here goes.We arrived Sunday 18th sept 2016 after a loveley flight on Thomsons Dreamliner.We only booked standard but luckily got extra legroom.The flight went quickly for us and we genuinely didnt feel as drained after the usual long haul. Bit of a wait to be transported to the hotel but wernt worth moaning about. On arrival as mentioned a lovely smelling cold hand towel and glass of cold bubbly was given out.Checked in and... Read more
from Ipswich, United Kingdom
Submitted on 21-09-2016
A lovely hotel and nice selection of places to eat. Especially liked the Caribbean restaurant. We found the staff all really nice and very helpful. I really enjoyed the yoga and boot camp classes and the instructor George was excellent. I would definitely recommend this hotel for couples or families. Well done Azul Sensatori.
from
Submitted on 22-09-2016
Great work out , George is an excellent instructor, I felt great after, great work out for, arms, abs, legs . It is a complete work out made me feel great after. There was a good group and George kept us all moving.
from Beaconsfield, Canada
Submitted on 22-09-2016
Simply WOW ?. Just came back from this lovely hotel, as you arrive they are waiting for you with a nice fresh towel and a nice glass of champagne. The check-in was a breeze. We were given a room in the adult section room 2211, it was a nice room with a Jacuzzi and a nice balcony facing the swim-out pool. It should be mentioned that all rooms at this resort either look at a pool or the ocean. As for the food it was excellent, we preferred the buffet as there are many choices and the quality is... Read more
from Isle of Wight, United Kingdom
Submitted on 23-09-2016
We had a wonderful 25th wedding anniversary while we were staying for a two week holiday. The staff were amazing. We especially liked the Spanish lessons with a young lady called Cinthia. She kept you engaged and interested. The choice of restaurants was great and our favorite was the Le Chique for that specia; dinner and the Caribean for lunch and dinner. We tried them all and all were good. Spoons was vast, so not our favorite. If you like loads of choice and endless food, then you will ... Read more
from
Submitted on 23-09-2016
What a perfect setting for an all body workout! Picturesque and inspirational while feeling great! George the fitness leader goes above and beyond to keep moral and focus high! needs to be more of this type of workout!
from Cumming, Georgia
Submitted on 25-09-2016
Service is amazing. The whole staff is great but Blanca,Luis, Alberto,Nancy, Juan Luis and Alex have made our stay extra special. The food has be very good, small portions but just order more. Very relaxing stay!
from
Submitted on 25-09-2016
This man is excellent he really makes you feel like you've done a workout and the hotel wouldn't be the same with out him 5 ?????????? for George keep up the great work , me and the friends I have made have really enjoyed our time spent with George ?????????????????????????????????????
from London, United Kingdom
Submitted on 26-09-2016
Went to Azul Sensatori as a foursome at the end of August and were very happy there. It is immaculately kept and clean at all times. As has been said many times before the staff really do help to make this place special as without exception, they were excellent. I am not going to name anybody particularly as there were so many stars and it would be unfair to miss anybody out. We had a very comfortable room in the family section which suited us fine, but there were very few children there when ... Read more
from Grimsby, United Kingdom
Submitted on 26-09-2016
Mr Alejandro Lopez can we just say you have a wonderful team of people working for you at the Azul from all of the managers down to the maids gardeners and towel collectors. We have just returned after a two week break and it was amazing. The room was spotlessly clean thanks to our maid GUADALUPE thank you for all of your hard work. The staff around the premier pool deserve a massive thank you for looking after us and making our stay extra special so NANCY,BLANCA and BETTINA(pool waitresses) ALB... Read more
from
Submitted on 27-09-2016
Had the best time ever at this beautiful hotel. The staff are all wonderful and so friendly and polite they can't do enough for you . They all go that extra mile to make it special and I would like to say a special thank you to KAREN & Samantha our Concierge @ gazebo 3 for making my Birthday and Anniversary one to remember. Also to Clara our made who was so sweet and made a different towel figure everyday ! Amazing and the standard of room cleanliness was excellent. The management of this hotel ... Read more
from
Submitted on 30-09-2016
I came here for my cousins wedding and I had nothing but positive experiences. Very friendly staff throughout resort whose genuine mission is to please. Very relaxing spa and massage facilities. Food was good. Beer was cold. Rooms were nice and kept very clean. But my favorite aspect of this resort was was the pool/beach/activities staff (Pearla, Jessica, Cinthia, Alex, Daniel). They took this trip to the next level for me. So much fun.
from West Linton, United Kingdom
Submitted on 30-09-2016
We are currently staying at the hotel at the moment and very impressed with the level of service! Pool staff are very friendly, Nancy & Lois could not be more pleasant and attentive! Rooms are clean and fresh and the in room Jacuzzi is great. Only issue at the moment is booking Le Chique as you have to do this 48hrs in advance and by the time we go to try and book it it is full.
from Charlotte, North Carolina
Submitted on 30-09-2016
Had a wonderful time with the family. Was visiting for a wedding and aside for some rain at the reception was a great time. Jessica and Pearla were super helpful and fun leading activities. Definitely would come back.
from Glasgow, United Kingdom
Submitted on 01-10-2016
Just returned from 2 weeks holiday as part of my sisters 60th Birthday. We were a party of 4. Great Room, Comfortable bed. Very clean. Very quick check considering we were delayed by over 2 hours at Newcastle Airport due to technical fault with Aircraft. The fine dining experience was excellent and all of the food was perfect, however if you are a pie and mash person this is not the place for you, The 14 course La Chique dining experience has not to be missed it was great from start to finish. ... Read more
from Glasgow
Submitted on 01-10-2016
We have just spent 2 weeks at the Sensatori and were really impressed with the level of service that we received throughout the resort.Rooms were cleaned every day and your bed gets turned down at night which is a nice touch activities on the beach everyday was good fun from the boot camp to yoga the staff were brilliant only downside to our trip was the cabanas on the beach this should be monitored as people were putting a book or bottle of water on them and dissapering for hours at a time my h... Read more
from
Submitted on 10-10-2016
Currently there (room 3430) .... and have no complaints at all. Just eaten in Zavas and Domingo made us feel really special. Bettina serves drinks round the pool with great humour. Excellente! Le Chique definitely worthy of a visit and the Italian was a good night! What more can I say... Spoons buffet fills all the other gaps for meals - had sushi today for lunch, very tasty.
from Nicosia, Cyprus
Submitted on 11-10-2016
I travelled to Azul Sensatori with my wife and 15 month daughter and spent 2 weeks there. The expeirience was amazing and it was all down to the staff who were excellent, they couldn't do enough for us. For those of you with young children this is the place to go the hotel has an amazing itinerary for the kids as well as for the adults. Looking forward to our next visit.
from San Antonio, Texas
Submitted on 11-10-2016
The food was excellent, the staff was wonderful, the resort was clean, and our only disappointment was the ocean - seaweed, rocks, and murky water. But, we enjoyed this resort so much that we are planning a trip to the Azul Sensatori Resort in Jamacia.
from Crestwood, Illinois
Submitted on 11-10-2016
All of the staff there are wonderful! The Entertainment staff of Pearla Daniel, and Jessica. They are always smiling and willing to try to get you involved in anything that is going on. The crew of George, Manual, and Louise, do a great job with exercise "water aerobics is great. The wait staff overall was fantastic at every restaurant. Alex in Spoons. Joshua and his partner at our candlelight dinner at the beach, our waitress Blanca, and Louis all around great bunch of staff.. The place is ... Read more
from Newmarket, England, United Kingdom
Submitted on 12-10-2016
Arrived after a 10 hour flight to find a beautiful hotel room with jacuzzi bath swim up room in adult section all restaurants bar one are a la carte food and staff are simply amazing wish I had booked 3 weeks instead of 2 my only winge is that the staff are quite noisy in the mornings wheeling there trolleys to the restaurants ,this stars about 530 every morning which is a shame because this was not a cheap holiday so would have expected to be able to get a lie inn
from
Submitted on 15-10-2016
Just returned back from a fantastic one week stay at the Azul Senator hotel. My partner and I stayed in the premium swim-up Jacuzzi room - whoooo. The room was fantastic and beautifully spaced out. Upon arrival we were both taken to the premium concierge office to be checked-in. Of note , a small dissappoint was no glass of champagne was offered when we arrived as we had a private taxi ride, when a coach arrived 15 mins later they were pampered with a glass of champagne and warm towel. The pool... Read more
from
Submitted on 15-10-2016
My husband and I really enjoyed our time at this resort. The food was really good and we especially enjoyed our waiter Alex at Spoons who made a special hot sauce for us. He was great. Also, our concierge Benjamin went out of his way on his day off to make sure we had our romantic dinner on the beach reserved before we departed. Nancy and Blanca were great at the pool and remembered our drinks and made us feel comfortable. Ok, this will sound weird because we were are vacation but my most favori... Read more
from Glasgow
Submitted on 15-10-2016
With only 2 days left of my holiday I thought I'd give a quick review. Firstly the staff you are all excellent everyone has a smile and gives you a Hola which is so nice. My heart goes out to the poor guys raking seaweed for hours on the beach, it's a beach and is the 2nd biggest coral if the beach is your thing don't come to the hotel but give the guys a break and stop moaning!! A big shout out to Jorge in the Spa he is the loveliest person and I hope your London dream comes true. To our pool s... Read more
from
Submitted on 15-10-2016
Quick shout out to Alex, Cynthia, Pearla, and George for being the most incredible fitness and wellbeing team! They will do anything to make the activities on the beach, pool and archery meet and exceed your expectations with friendly faces and always (almost always lol) remembering your name straight away! Such a fun team. On the other side you had the relaxation of the pools; beautiful beach front and amazing food in the restaurants. Tomorrow is the day we leave and I thoroughly wish we c... Read more
from Toronto, Canada
Submitted on 15-10-2016
The Azul Sensatori is a lovely hotel on a stretch of beach not too far from Cancun. I will break this review into negatives and positives. I`ll start with the negative aspects which dampened the experience. On our first day, my husband went to use the tub in our family jacuzzi suite in order to bathe our 2 year old after the flight. Unfortunately the tub stopper wouldnt hold any water. This wasnt a big deal, so he opted to give him a shower. He hopped in the shower with him and turned on the wa... Read more
from Louisville, Kentucky, United States
Submitted on 18-10-2016
I just returned from Azul Sensatori on a large family trip and everyone had a great time! We had a group of 14 family members (8 adults, 6 children) and this resort was the perfect fit for our large group. My wife, Beach Bum Travel Concierge Lisa Zwissler, booked the trip and did a fantastic job choosing the place. Our kids had a great time at the pool, beach and kids club. Their most difficult decision each day was choosing where to go. The beach is good, but the water isn't super clear. ... Read more
from Binghamton, New York
Submitted on 18-10-2016
We had a swim out room in the adult section. The resort is very clean and beautifully landscaped. The beach on the first day had a lot of seaweed and smelled awful. The resort had the seaweed cleaned up by the second day. There were some rocks, so beach shoes are suggested. The restaurants that we ate at were good. The Carribean and Italian were our favorites. We talked to a concierge and they indicated that Le Chic was mostly seafood so we didn't try it. We found out later that he was i... Read more
from New York City, New York
Submitted on 18-10-2016
We had a great time. Food and service was perfect. Hospitality and friendly people. George the yoga instructor teaches from the heart and is dedicated to the art. Hector the chef made us paella and gave us clear cooking instructions. Luis the aerobic instructor and Alex the archer are very good also.
from Staffs
Submitted on 18-10-2016
We're still here as I write this, just about to start our second week. Got off to a rocky start as my case went missing but Gemma and Vicky from the Thomson team were brilliant and I had my case within 48 hours! This is the most amazing place, we are staying in the premium section and the rooms are lovely with their own jacuzzi, huge bathroom section, mini bar which is restocked every day with water, soft drinks, pretzels or crisps, chocolate bars and beer!! There was also fresh fruit and a bott... Read more
from
Submitted on 19-10-2016
Amazing staff Nancy, Bianca and Louis by the pool looking after us. We have 2 days left and can't wait to come back again. Beach is amazing especially the private beach. All staff can not do enough for you, rooms are excellent and Clean . Got upgraded which was nice. Food amazing.
from
Submitted on 21-10-2016
First of all, the staff at this resort was amazing. The entertainment staff kept things so fun and especially Daniel. He is a delight and all 8 of us loved him. He got us excited with his energy and made us laugh as well as providing us with answers to all our questions about the resort and surrounding areas. I would also like to mention Alex, Jessica, Cinthia, and Perla, who all helped make our time there very enjoyable . There are two gentlemen there who bring pottery you can either paint... Read more
from Alberta, Canada
Submitted on 21-10-2016
On vacation and enjoying the daily acqua fit workout with Jorge. Nice resort, food, beach, Bali beds andvonderful staff. Will come back in February. Good.location not far from the airport. Enjoyed the nightly entertainment and the reggae beach party.
from
Submitted on 21-10-2016
This is a must and a great way to start your day. Jorge is full of positivism, enthusiasm and this is shown in how he carries out his classes. He inspires you by making you believe in yourself and therefore getting the best of the exercises. He paces the lessons so whether your new to yoga or have been doing it for sometime you feel very much part of the 'family' - this is how he references to the class. Having not done yoga for 14 years I have been inspired and will be going back to yoga when I... Read more
from
Submitted on 21-10-2016
This was our first trip to Mexico and there were lots of positives. Every member of staff said 'hola' and made us feel so welcome. Restaurant staff are very friendly and helpful - our favourite restaurant was Zavaz with a special mention for Mateo and Andres who looked after us so well. Food is excellent throughout the resort and our meal in Le Chique was an experience although you do have to queue in the mid-day sun to book a table! The bar service around the pools was excellent and quite unexp... Read more
from Edinburgh, United Kingdom
Submitted on 22-10-2016
Just had a fantastic two weeks at this wonderful hotel. It's our second time here and won't be our last. This is mainly due to the absolutely wonderful staff at this hotel, they cannot do enough for guests. All throughout our stay we were treated with utmost respect and cheery smiles with an Ola senore! I have never seen such hard working staff keeping this hotel in its immaculate condition. Special mention needs to go to Mariano in the zavas pool bar, an absolute gentleman who kept us entertain... Read more
from Newcastle upon Tyne, United Kingdom
Submitted on 25-10-2016
Spent 2 weeks here in October ,stayed in premium room with jacuzzi and swim up. Excellent facilities. The staff at this hotel are fantastic but in particular we would like to praise Nancy Blanca and Valentin. A special mention about Alan and Jorge who work in spoons. Thank you all for making our holiday at the Sensatori a wonderful experience.
from Newcastle upon Tyne, United Kingdom
Submitted on 25-10-2016
Went to this resort for our yearly 2 week holiday. Had everything we needed and met all expectations. Excellent rooms, location, facilities and staff always happy to help. We really enjoyed the entertainment that was provided by mike, pearl, cinthia, Jessica, Alex and Daniel. Always promoting activities and shows in a friendly manor (not annoying). Would happily go back here again very good
from scotland
Submitted on 25-10-2016
We are having a fantastic family holiday at the Azul Sensatori in Mexico. We upgraded to Premium on arrival and so glad we did. Pool staff Nancy Ivis Alberto Bianca and Valentin have treated us like royalty. Food in all restaurants has been delicious so far Zucalo is our favourite where we were looked after superbly by Pablo.
from Manchester, United Kingdom
Submitted on 26-10-2016
I've never done yoga before and was an unwilling participant on day one, dragged along by my family, but Jorge made me feel very welcome, and helped me through the class. He seems to be able to tailor the class so that people of all abilities get something from it. The setting is great, a platform on the beach. Jorge's party trick........ getting everyone to try a handstand (safely supported and coached by Jorge). I can't believe I've now 'got it'. Excellente! Would recommend the 8am daily clas... Read more
from Sale, United Kingdom
Submitted on 26-10-2016
What better way to start a morning, yoga with Jorge on the beach who is a enthusiastic inspiring PT, followed by delicious breakfast at Zocalo the Mexican restaurant. Only issue too much good food on offer! Happy days!!
from
Submitted on 29-10-2016
Opted for the taxi transfer which got us to the hotel in good time. Excellent experience at check-in, where we were greeted with a drink and cool towel. The hotel arranged for our cases to be taken to our room. We were staying in the adults section and were offered an upgrade to the swim up room for $100 per night. They were prepared to negotiate but it still didn't seem worth the additional cost. No wait to get in. Lovely room with a large jacuzzi. Plenty of storage space. Decent siz... Read more
from Stavely
Submitted on 29-10-2016
We have stayed at the Sensatori twice now. We couldn't ask for better service Nancy at the pool bar would bend over backwards for us to make we had everything we wanted. The staff is exceptional and genuinely care about their guests.
from Wishaw, United Kingdom
Submitted on 30-10-2016
Our visit to this resort was completely unplanned, since we were originally travelling to Florida, however our holiday was thwarted and cancelled due to Hurricane Matthew!! We booked and travelled to Mexico within 18 hours so could only hope we had done the right thing. Azul Sensatori did not disappoint! We enjoyed every aspect about our holiday. Hotel was definitely 5 star. We loved every restaurant and bar and again, the standard of both the food and drinks was brilliant. An excellent choice o... Read more
from
Submitted on 30-10-2016
Having stayed here when it first opened the place has improved greatly. The kids club is superb! My son Lucas wanted to go every day. Each day was themed and different activities. The pizza place next tot the splash park is a hidden gem. It's never busy and make the most amazing pizzas. The addition of Nickelodeon was great my son loved it. The rooms are looking a bit tired and dated now in contrast tot the new properties along the coast. The beach is ok. Sea a bit murky due to seaweed The ... Read more
from Stratford-upon-Avon, United Kingdom
Submitted on 30-10-2016
We arrived on 7th October 2016 for a fortnight my husband and myself and looking forward to our friends Ali and Pete joining us for the second week. On arrival at the airport it was smooth and quick service with a private taxi booked to take us to the hotel. On arrival we were greated with champagne and nibbles and fresh towel wipes a swift booking in and porter escorted us to our room pointing out areas for our information. Spotless cleaned every day by Gabrielle and great views overlooking th... Read more
from
Submitted on 01-11-2016
My wife and I were here for a wedding for 5 nights. We had a great time! The staff were very friendly and accommodating. The restaurants where amazing even the buffet. Normally we are not crazy about the buffet but the food was always fresh and there was great variety. The pools were amazing, well maintained and you never had to fight for a lounge chair which was nice. The bars were also good, there was great variety of drinks. We hung out in the pool bar mostly with our group and Mariano was... Read more
from Benton, Kentucky
Submitted on 01-11-2016
All inclusive-loved this resort! So nice- lot of activities. Staff cater to your every need. Several restaurants on site. Two swim up bars. Excellent service. Kiddie area. Room service 24 hrs a day if you decide to stay on for the night.
from Sheffield, United Kingdom
Submitted on 02-11-2016
Stayed at the hotel for 2 weeks until 2nd November. Karisma hotel is fabulous in all ways especially the kids club. Sensatori reps are worst I've come across. In relation to le Chique reps misled and implied we were liars. The written document you are given and the welcome briefing says "soft drinks, water & beer are included. Why not upgrade to a wine pairing option?" You are deliberately led to believe house wine is not included. The waiter and menu again make no reference to house wi... Read more
from Roanoke, Virginia
Submitted on 02-11-2016
Last week was my first time to Azul Sensatori and I had an amazing time! I went to the resort by myself for a solo vacation. The resort is beautiful and well maintained. I was nervous about being by myself, but the staff made the trip very enjoyable and always kept me engaged. All of the restaurants were wonderful. I especially liked the Spoon for breakfast, Mexican for lunch and Caribbean and Italian for dinner. I went to Le Chique one night and it was a great experience. The food looked a lit... Read more
from aylesbury
Submitted on 03-11-2016
If you are reviewing this hotel having stayed at any of the other European or 2 Turkish Sensatori hotels, and gained the impression that this hotel is of the same type and quality as those hotels, then you would be in for a great disappointment. If you are in any way a fan of the Sensatori brand, don't go there and don't bother to read on. However, let's look at the good points. The room. We had a junior suite which was enormous in size but rather tired. It did not contain the four poster bed ... Read more
from Milwaukee, Wisconsin
Submitted on 06-11-2016
We stayed in the Premium section during our stay, and it was the best thing we did. The whole resort was clean, and everyone was super nice. Food was excellent. Very family friendly resort. Special thanks to Valentin,Alberto,Luis,Nancy and Blanca for making our trip even more awesome!
from Cochrane, Alberta
Submitted on 06-11-2016
Beautiful resort, food and spa. Everything was very classy and I would book again in a heartbeat! Staff was friendly, drinks were made to order with premium alcohol. Pools super clean, and always a pool bed or chair available.
from
Submitted on 06-11-2016
We are still on our holiday and I will write a review of the hotel later but for now I just wanted to say the staff are amazing & so genuine. Special thanks to George & all the fitness team!!! I have enjoyed the working out so I can have guilt free margaritas
from
Submitted on 07-11-2016
George took an amazing yoga class How ever there was quite a large group and wasn't enough equipment yoga mats etc for everybody to use also the same for beach functional training amazing class great instructor but needed better equipment
from
Submitted on 07-11-2016
This is a very late review as we were at Azul Sensatori in November 2015 for our wedding. This vacation was amazing and staff always went above and beyond to make this vacation such. There is a lot for kids of all ages and we took part in the ninja turtle breakfast which everyone enjoyed :) The wedding was everything we imagined from start to finish and the decor was EXACTLY as the pictures showed when "shopping online" The wedding planners on and off site were very accommodating. We had to chan... Read more
from
Submitted on 10-11-2016
We travel a lot around the world with Thomson and First Choice. The hotel is amazing, the staff are fantastic, just to name a few (Alex, Daniel, Pearl, Nancy, Ada, Jose, Jess, Rahul - the list is endless). The pools are kept clean at all times, the poolside bars are great. Food - Le Chique is awesome, but would only suggest doing the 14 course option which is complimentary to Thomson. Breakfast is pretty awesome, we went to the Mexican and Caribbean restaurant most mornings as it was more rel... Read more
from London, United Kingdom
Submitted on 10-11-2016
Our family has recently returned from a week spent at the Sensatori Mexico, during the October half term, we had a FANTASTIC time! We are 2 adults and 2 children (11 yr old son and 8 yr old daughter) and had a family suite (all inclusive) with hot tub, rain shower, 2 flatscreen tv's, sliding partition etc... the family suite was spacious with a large balcony, minimalist decor and spotless! The wonderful towel designs (elephants, monkeys) kept us amused each day! Upon arrival there was a free gif... Read more
from Staffordshire, United Kingdom
Submitted on 10-11-2016
Amazing place, amazing people could not Of asked for a better place to spend our holiday, the food is amazing, the drinks are amazing, only thing I would say is the beach isn't the best but the hotel makes up for that 200%! I would highly recommend booking this hotel!
from
Submitted on 11-11-2016
The staff was 1st class as well as the facilities. Set up by Lisa at Beach Bum Vacations. Service was excellent. The food was above average with tremendous selection. Spa facilities were exceptional. Large rooms and food beds. Larry
from Omaha, Nebraska
Submitted on 11-11-2016
We had the best service at this hotel. The staff at the Spoon, especially Jose Luis, was fabulous. We had such a blast seeing him every morning - he made the experience extra special. We appreciated all of the hard work and accommodating service, as we were with a large wedding group!! Thanks to Jose Luis and all staff!! You guys rock.
from
Submitted on 14-11-2016
This is our 2nd visit to this hotel because we enjoyed it so much the 1st time. The service in the restaurants are excellent especially Spoons where Eva is so lovely and always makes time for you. They have added a Starbucks which you do have to pay for but if you are a coffee fan then it is great. The Spa is wonderful and I had a manicure and pedicure whilst here by Angeles who was amazing. If you want to spoil yourself then I would highly recommend this hotel.
from Birmingham, United Kingdom
Submitted on 14-11-2016
This is the best holiday for me to date. What a great hotel,great atmosphere and the service is next to none. From the moment we arrived to the point we left we were treated like royalty. The rooms were clean up to date and very spacious. Adult deffinatley go to Coco Bongos and go VIP package its amazing a night to remember. We would like to thank in Particular ALEX who looked after us during our stay in the spoons restaurant he is a wonderful man and his customer service is unbelievable. Ada w... Read more
from Longview, Texas
Submitted on 14-11-2016
Beach bum Lisa helped us coordinate our stay at Azul Sensatori Hotel for a wedding. She did an amazing job & the process was so smooth. We had no problems with transportation, check-in, or check-out. All we had to do was show up for our flight and the rest was taken care of! Thanks so much, Beach bum Lisa, for making this trip fun, relaxing & easy!!
from Floyds Knobs, Indiana, United States
Submitted on 15-11-2016
I traveled to Azul Sensatori with my family of 3 children (age 9, 7, and 2), my parents, brother/wife and their children ages 4, 2, infant and then my other brother & his husband. So we had ages all around and it was a great fit for everyone. I am a travel concierge with Beach Bum Vacation so I have seen the property before but to experience it firsthand with the entire family was a wonderful experience. All of the kids loved it. They had a great time in the pools, and I loved that the hotel... Read more
from County Durham, United Kingdom
Submitted on 15-11-2016
Just returned from Azul Sensatori Hotel, Riviera Maya, Mexico, and cannot praise the staff more highly, they absolutely made this holiday.From Ricardo Sanchez, Eva, Jose Louis, Mariel and Josue in Spoons, Greece (yes, I know) in Zocalo, and Diego (pool waiter), and Blanca y Patricia the beach waiters, to Jessica and Daniel (the ents organisers), Jonathon (reception) and many others whose names are too numerous to mention, made this holiday great. The resort is beautiful, and rooms are well equi... Read more
from Atlanta, Georgia
Submitted on 18-11-2016
I went for a few days relaxation with a great friend of mine. Location is great - 15 minutes from the airport. The hotel is not as huge as some I've been too, but lots of pools and beach space and never more than a few minutes walk from anything. Food was great - Le Chique restaurant (extra fee included in our premium upgrade) was actually truly amazing. 15 course tasting menu as good as anything I have ever had in years of high end restaurants. BEAUTIFUL presentation and delicious. Miguel was o... Read more
from
Submitted on 18-11-2016
We had been to to Azul Fives and wanted to try another of the Karisma resorts. We spent 9 days at The Sensatori recently and had a wonderful time. A shout out to, Alex, Daniel and Pearl that spent endless hours entertaining us, as well as Rodrigo. Manuel at the gym, I think he slept there he was there so much. Luis at The Mohito Bar, watch out for him, your glass will never be empty, as well as all the bartenders and staff there. Nancy and Carolina by the pool. And a special thanks to the ... Read more
from
Submitted on 18-11-2016
Our second holiday at the Sensatori and it was great. Great hotel, amazing and friendly staff including true friends Malaka, Salvatore, Mateo and Manuel from the fitness team. The restaurants were both varied and the food good quality. Gorge,Luis and Manuel provided lots of fitness and exercise classes keeping me on my toes!!! The only thing that could be improved were the Massages not the standard of them but how expensive they were. I think they would get far more people having them if they... Read more
from Whitehaven, United Kingdom
Submitted on 18-11-2016
Firstly I would like to say a huge thank you from our children Ella and Jamie. The kids club crew were so attentive and really went out of their way to come and see both my children. My daughter was especially taken with 'Boots' and it really did feel like she got special attention. All of the team genuinely made me feel like they loved my children as much as I do and that is hard to achieve. So a big thank you for that, it really made their holiday one to remember. Our stay at the hotel was n... Read more
from Lomita, California
Submitted on 19-11-2016
We had an absolutely amazing time on our honeymoon here! The food is wonderful, everyone is extremely friendly and it is just gorgeous! I can't wait to find a time to go back! I am definitely recommending it to everyone I know!
from
Submitted on 23-11-2016
All round great holiday. Staff make it fantastic. Special mention to Alex in the lobby, Bettyana and roberto on the beach, Jesus from tapaz, Jesus from the Italian and Amelia the cleaner! One negative I would say is the food is very average. Not to the standard of Jamaica sensatori.
from
Submitted on 23-11-2016
Great training with Manuel and George. Clean and well looked after gym close to the spa. The gym isn't huge but has enough equipment to get some training in during the holiday. All of the trainers are very helpful and offer free PT sessions throughout the stay. I didn't do any of the training sessions on the beach which everyone was saying were really good but it was a friendly atmosphere when training with Manuel and George in the gym.
from New York City, New York
Submitted on 23-11-2016
It was wonderful! Rooms are clean. The service is great. There was a lot of seaweed on the beach. They cleaned it all day everyday but was too much for me to swim in the water. We stood at the pools. The restaurants were nice. Don't go to the Mexican restaurant expecting burritos, enchiladas and empanadas. You will not get that there. I was disappointed. They have quesadillas on the kids menu. That's it. The restaurants did lack food for kids that are picky. They did not have chicken fingers ... Read more
from Englewood, Colorado
Submitted on 23-11-2016
We had an amazing time. The most relaxing vacation I have ever had. The staff are superb. The beach was beautiful and clean. The food was incredible. Thanks to Danialle at Beach Bum Vacation for making this all happen!!!!
from Wichita, Kansas
Submitted on 24-11-2016
Having never been to an all inclusive--wasn't sure what to expect. If you go and are a member--remember these 4 names and locations of the staff: 1. Concierge: Adan Mendoza is the best you will ever find! Most friendly and helpful concierge I've ever experienced! More like a personal assistant--he was fantastic!! 2. Beach Butler: Roberto was always looking for ways to make our stay and time in the beach the best! 3. Beach waitresses: Bettyna was there first day of stay, then Alma Delia the rest ... Read more
from
Submitted on 28-11-2016
We have just survived the 10 hour flight back to UK after a fantastic two weeks at Azul Sensatori! The resort itself is HUGE. There's so much to do, whether it be chill out or take part in all of the activities. We're a chill out couple and didn't stray far from our sun beds all week. We stayed in a double room, on the first floor of building 3, our maid was Rosa and our room was always cleaned and provided with fantastic towel-art. The all-inclusive bar (soft drinks and beer only) was stocke... Read more
from
Submitted on 28-11-2016
We've been to Cancun for many many times and stayed at various resorts. I miss working out when I'm on vacation so I look for fitness programs. I participated a lot of different fitness activities like yoga, Pilates and boot camp. His class was one of the best I've experienced. The Sansetori Azul is such a lovely place as well. Not so big somewhat small but very pleasant.
from Boston, Massachusetts
Submitted on 29-11-2016
Blanc, Aaaron and Raul at the wave bar were very accommodating however the bars were very inconsistent with the beverage selection. Alex in the Mojioto Bar did his best to obtain our drink of choice. Too bad the bars were not consistent with the beverage choice as $131 a day and able to get what you want was frustrating.
from Columbia, South Carolina
Submitted on 29-11-2016
Had a great time at this boot camp class. George was fun and knowledgeable. He had me running up and down the beach, doing burpees, and smiling while I did it. Definitely give his class a try! Super fun!
from Crawley
Submitted on 29-11-2016
The best thing about this resort are the staff. Everybody you meet or walk past says hello. Alba who served us drinks at the pool and Manuel from the gym were fantastic as were all the staff in the Mexican restaurant, We didn't like the buffet so used all the restaurants for Breakfast, Lunch & Dinner. The food was great and had a varied menu. Rooms are big. Depending on what room you go for could make or break your holiday. Only half of the rooms will get sunshine and some rooms face an area whe... Read more
from New Orleans, Louisiana
Submitted on 30-11-2016
This was our first time visiting this area, the resort was very nice, food delicious, rooms very nice, with great views, and staff very helpful and friendly. We were a bit disappointed with the beach, it was full of seaweed, as was the water while we were there. We did spend time in a cabana on the beach, but not in the actual water. Tip, get up early and claim your spot on the beach if you want one! We watched the sun rise every morning and claimed our cabana, but by the end of the week, th... Read more
from Winnipeg, Canada
Submitted on 30-11-2016
I decided to pick a swim up suite this year , what a lovely decision walked out each morning watched the sunrise over the palms, jumped in did a few laps wide awake and ready for the day. If your a beach person I did not find the beach as bad as I had read in other reviews there was some seaweed washed up on it but it wasn't bad and was cleared as the day went along, I suggest getting down there early to secure a lounge chair . There were a few minor issues with the room all dealt with very prom... Read more
from Suffolk
Submitted on 30-11-2016
This hotel is excellent. The food is very good and the all inclusive wine is the best we have had. The staff are excellent. Nancy is friendly and helpful and brought us drinks around the pool. Patricia and Alma gave us excellent massages on the beach and Santiago really looked after us and made sure that for both my birthday and our anniversary we had a nice surprise waiting in our room. The only word of warning I would give is don't come here during thanks giving as it is too busy.
from
Submitted on 01-12-2016
This hotel is brilliant, Mexico is an amazing place to visit and there is no more perfect base than at the Azul sensatori. Food, activities and rooms are incredible but by far the greatest asset this hotel has is their staff. Every single employee is absolutely brilliant. Blanca and Raul at the pool bar are fantastic, Jorge at breakfast in Spoons and the guys in Tapaz are full of humour and energy - Jesus, Jose, Martin and Antonio are so much fun and made our visits there the most fun of the hol... Read more
from Saskatoon, Canada
Submitted on 02-12-2016
I really enjoyed the morning yoga with Jorge. He was very knowledgable and profession. Each morning session was a little different as we worked through the various asanas. The beach location was perfect start to the day.
TOP