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Grand Hotel Acapulco and Convention Center

Acapulco, Guerrero, Mexico (ACA)

Room rates from:
$102 $61
Avg. Nightly Rate
Hotel + Flight from
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Based on 601 reviews
This hotel, formerly known as the Hyatt Regency Acapulco, has changed it`s name to the Grand Hotel Acapulco and Convention Center, keeping the same qu
Style: Beachfront Hotel and Convention Center
Room & Rates
Standard Room - Grand Hotel Acapulco and Convention Center - 1

Standard Room

Starting from
$102 $61
Avg. Nightly Rate
Enjoy premier views of a Tropical Garden, sparkling pool, Bay of Acapulco and the ocean beyond from a spacious 57.5-sq.-metre room offering two double beds. Standard amenities include sliding glass doors opening onto a furnished private balcony and marble bath. Internet access via dataport. Located on upper floors of the hotel. Amenities:Balcony 24-hour room service, Voicemail, Individual air conditioning control. Maximum guests per room: 3.Hairdryer 25 inch or larger TV , Analog phone line Concierge during regular hours .Rooms located in floors 4-to 12 of the building.
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Grand Room - Grand Hotel Acapulco and Convention Center - 2

Grand Room

Starting from
$135 $81
Avg. Nightly Rate
Comfortable completely renovated room with sophisticated details. Tropicalized wood furniture, marble floor, bathroom with luxury amenities and marble walls, private terrace with tempered glass railings. Voicemail, Cable TV, ceiling fan, hair dryer, safe, alarm clock with iPod docking station and wireless internet $
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Grand Hotel Acapulco and Convention Center
Costera Miguel Aleman No. 1, Acapulco, Mexico 39869


The Grand Hotel Acapulco is located on the Bay of Acapulco, overlooking the Pacific Ocean, and approximately 12 miles from Acapulco Airport.

Why Stay Here

Gran Hotel Acapulco: A landmark in the Acapulco Bay!
These are just a few of the attractions that the hotel has to offer:

  • Two outdoor pools
  • 587 Rooms
  • Alory Spa
  • Mexican Restaurant, Seafood restaurant, Bistro Fare and Snack bar
  • Conference rooms
  • Club level with Free breakfast and drinks
  • Walking distance from bars, restaurants, shopping and famous Acapulco night life

Accommodation Details

All rooms have marble bathrooms with bathtubs and showers, hairdryers, closets, digital telephones with voicemail, individual air-conditioning controls, and satellite TV. Enjoy a spacious 57 sq. meter room offering stunning partial ocean views and relaxed decor featuring the work of famous local artists. Pampering amenities include one king, two double or two twin beds, sliding glass doors opening onto a private furnished balcony, elegant marble bath and Internet access via data port

Restaurants, Lounges & Bars

Each of the hotel restaurants and bars provide a unique atmosphere and distinct cuisine that includes Mexican specialties, seafood, bistro fare, and snacks.

Pools & Spas

Hotel amenities include the sunset views over Acapulco Bay, two outdoor pools set in landscaped gardens, the Alory Spa with massage rooms, sauna, steam bath, and Jacuzzi.

Entertainment & Activities

Boating, child activities, diving,full health club, fishing, golf, jacuzzi, jet skiing, massage, outdoor pool, sports court, sauna, snorkeling, spa, tennis courts, weight lift (some of the above mentioned recreation facilities may not be on-site).


Tennis and golf are only five minutes from the hotel.

  • Airline Desk
  • Babysitting (+)
  • Banquet Facility
  • Barber Shop (+)
  • Beachfront
  • Beauty Shop/Salon (+)
  • Business Center (+)
  • Children's Program
  • Coffee Shop
  • Concierge Desk
  • Conference Rooms (+)
  • Continental Breakfast
  • Currency Exchange
  • Dry Cleaning Service (+)
  • Elevator / Lift
  • European Plan (No Meals)
  • Executive Floor
  • Exterior Corridors
  • Fitness Facility
  • Full Breakfast
  • Golf (nearby) (+)
  • Horseback Riding (nearby) (+)
  • Jacuzzi/Hot Tub
  • Lounge/Bar
  • Medical Services (+)
  • Mountain View
  • Multilingual Staff
  • Outdoor Pool
  • Restaurant
  • Room Service (+)
  • Sauna
  • Secured Parking
  • Spa Services (+)
  • Tennis Courts (nearby)
  • Valet Parking (+)
  • Water Sports (+)
  • Wheelchair Access Elevator
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 601 reviews
from London, United Kingdom
Submitted on 01-31-2017
I feel I should write this review now as a warning to others and that we have finally sorted out our issues with this hotel. I have given them a rating only because they provided a room with a bed and it had walls and a roof. The issue was that they owed us money and would not recognise they did or even communicate with us. They took money from our credit card for payment of the room and for a line of credit while we stayed, in order to charge for food and drinks etc against our room. The proble... Read more
from Chicago, Illinois
Submitted on 12-22-2016
the rooms are wonderful the hotel is beautiful the staff is the best part .this hotel is a diamond in rough i have stayed in this hotel for over 20 years .they go out of there way to make you feel wonderful. always very clean very classy and despite what you hear very. Acapulco is still one of the most beautiful places in the world and the people make it my first choice
Submitted on 12-21-2016
This is an old but well mantained building which offers just the basic services nevertheless is rated as a 5 star-hotel so you will not find a minibar on your room or multiple dining choices. Due to the fact that mostly half of the rooms are old and the other half are refurbished, both have different prices and the most of the ocuppation are there for the cheap rooms so the hotel is loaded of families of local people, and therefore, if you are looking for a more intimate or classy experience, t... Read more
Submitted on 11-30-2016
My stay was great good price nice pools great service this was my second time staying at Grand hotel will defenely come back again.nice people great service clean rooms.execelent area to stay close to lla the local stores
Submitted on 11-29-2016
The Grand Hotel definitely looks amazing from the lobby all the way down to the outdoor pools. The room I was in was a grand family suite. The room was clean and luxurious. The view was amazing! The two pools are great at night time and the beach is amazing during the day. For safety reasons they close the pool and beach access early, at 9 pm. The hotel is near a Walmart, a casino, various restaurants, and movie theater. The city is very safe to walk around at night. The restaurant at the hotel ... Read more
from Jackson, Wyoming
Submitted on 11-22-2016
This welcoming hotel is attractive, inviting and clean. Gorgeous modern bathrooms with walk-in showers are luxurious. Right on the beach with many fun night-spots on the strip within short and inexpensive cab rides. In walking distance of local family-run restaurants serving flavorful tamales, beer and chicken dishes day and night! Larger stores like wal-mart are conveniently located across the street, as are pharmacies, diners, handi-craft merchants, and even real-live human beings ready to... Read more
Submitted on 11-14-2016
Where to start?? Ok the positive : the food is very good although by the third day you start being bored. They are renovating the hotel so some rooms are better than others and, even if you get one of the newly made rooms they have their issues. The other and last positive thing I have to say is about the personnel, they are all amazing! Really nice and accommodating to every wish you might have. Now for the negative: First of all they have a program called semi-all-inclusive (what??) it means... Read more
Submitted on 09-16-2016
It is not a luxury hotel. But for family with kid it is an excellent choice. It has a big pool and the beach is nice. Sometime the beach could be crowded since it is public. However if you like people is a good place. The offer morning buffet which is very good. There are many restaurant options if you walk outside. Good hotel is you bring the whole family. For couples will not be good look for something more romantic. This is not. There is a sinagoge at the basement of hotel. There are regular ... Read more
Submitted on 09-11-2016
This is a very large hotel. The buffet in the restaurant is excellent. There are two pools and of course a great beach. Our room was large with an ocean view balcony. The air conditioning was inadequate for the hot temperature and there was a slight smell of mold. Since we arrived late and we were staying only one night, we did not complain. If given a chance, perhaps they could have corrected some of the above.
Submitted on 08-16-2016
This hotel over all is good The rooms are not good looking The beds are horrible hard and please don't buy anything in the gasoline stations the hotel don't Let you bring anything inside you room you supposed to buy from them costumer service is good the safe box are in the lobby you need to take you valuables to the front desk.