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The Royale Bintang Damansara

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Based on 394 reviews
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Superior

Deluxe

The Royale Bintang Damansara
2, Jalan PJU 7/3, Mutiara Damansara, Petaling Jaya, Malaysia 47810

Based on 394 reviews
from Kuala Lumpur, Malaysia
Submitted on 01-16-2017
Celebrating the new year with staycation at the hotel. Room was nice. However, their front office staffs need to buck up. Messed up our room reservation and have to wait another 3 hours to be able to get into the correct room! That was frustrating!
from Singapore, Singapore
Submitted on 01-16-2017
Was here for a day, checked in at 8.30 with nobody to help with the luggage, the check in was long and there were 2 people doing it. Gave me a twin bed room when i asked for a king bed. The two beds were joined and it had a huge gap so ended up sleeping on a single bed. The food is medicore, the interiors are worn out. The room was very spacious, when i turned on the water in the sink it was yellow at first and that changed my whole perception of the property. Overall The location is good next t... Read more
from Kuala Lumpur, Malaysia
Submitted on 01-11-2017
thank you for the upgraded room on the new year's eve! from reception to the room and breakfast time all were ok (we understands that the hotel are running full) was hoping to get the babycot (tho we have requested during the reservation time) but still out of stock :( the first hotel i've experienced that provide a bolster. so the bed team completed :) appreciate the extra pillows much while having kids around
from
Submitted on 01-06-2017
Good hotel located at the Curve in Petaling Jaya and it is integrated within a few shopping mall/complex, all within 5 minutes walk which give you good dinning choice. I have been staying there on business trip almost once week. Very good spread for breakfast from western to local Chinese and Malaya food. The waiter are prompt and helpful. The rooms are clean and they provide 3-4 bottles of drinking water. Most rooms do not have a bathtub. They have iron, ironing board and kettle to boil wate... Read more
from
Submitted on 01-02-2017
Satisfactory of its location and attached with the shopping mall. A thumbs up to Ms Suriani of her excellent service upon check-in which she's knowledgeable and her friendliness. One comment at the morning breakfast that the plain porridge is so thick and its look like a rice. Asking a help from Nasir to add some hot water on the porridge and thru his body language, he's not willling to help and stay at me one kind. Bad attitude as a service provider and should go for training. Just doubts, wh... Read more
from
Submitted on 01-01-2017
Stayed in last September. The check in and check out process was smooth!! Love the interior of the hotel - colonial touch, not too much on the deco but yet, looks very comforting. Room was spacious, clean and tidy. Didn't manage to try other facilities. Location is good. Few minutes walk to malls. Overall, simply love the hotel.
from Singapore, Singapore
Submitted on 01-01-2017
Love the location as there's lots of food and shopping mall nearby. But i am disappointed with the service which the staff has given. We called for room service @ 9.30pm.we ordered fried chicken and soup.Waited for an hr but the food was not delivered. We called for inquiry and was being told they will called the kitchen section and will call me back. We waited for 10mins, the staff didnt get back to me as such we called back. I was pissed with the response given by the staff that i need to wait... Read more
from Singapore
Submitted on 12-05-2016
The many times we visited Damansara, this is the go to hotel. Love everything about it. Location, rooms, breakfast spread, room service food menu, everything. If you are looking for a short getaway and do not want to do much travelling, this is the hotel for you. Connected to The Curve you can take your time strolling in the mall and be spoilt for choice for your meals.
from
Submitted on 11-30-2016
Hotel was clean, well apportioned and its location was very convenient both in terms of my business trip and the fact there was an adjoining modern mall that had about twenty different restaurants of varied types: Maly, Indian, multiple Chinese cuisines, Italian, American fast food.
from Dubai, United Arab Emirates
Submitted on 11-24-2016
We visited here last Wednesday, November 23, 2016 only for a one night sleep as we need just to visit a place nearby the next day and need to be back home at night. The staff are friendly, the non-smoking Superior room we booked is very neat and tidy, the price is reasonable. The only small thing that my husband didn't enjoy is the breakfast he had in one of the place in the Hotel. I forgot to ask him the name of the restaurant. But still, we will still come back here if we plan to visit Kuala L... Read more
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