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Hilton Petaling Jaya hotel

Kuala Lumpur, Malaysia (KUL)

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Based on 1123 reviews
Room & Rates

KING DELUXE SUITE

33M,BRIGHT AND MODERN DECOR, HIGH FLOOR, SPACIOUS WORK DESK, HSIA, EXEC. LOUNGE ACCESS
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KING DELUXE PLUS

33M2,NEWLY RENOVAITED,MODERN DECOR,HIGH FLOOR, SPACIOUS WORK DESK, HSIA, MARBLE BATHROOM
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KING EXECUTIVE ROOM PLUS

33M,NEWLY RENOVAITED,MODERN DECOR,HIGH FLOOR, SPACIOUS WORK DESK, HSIA, EXEC. LOUNGE ACCESS
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KING EXECUTIVE SUITE

33M,BRIGHT AND MODERN DECOR, HIGH FLOOR, SPACIOUS WORK DESK, HSIA, EXEC. LOUNGE ACCESS
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KING HILTON GUESTROOM PLUS

28M2, NEWLY RENOVAITED,MODERN DECOR, DAYLIGHT, SPACIOUS WORK DESK, HSIA, WALK-IN SHOWER, LCD
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KING ROYAL SUITE

150M2, 2 BEDROOM SUITE, EXEC LOUNGE ACCESS, HSIA,KITCHENETTE,WHIRLPOOL AND SAUNA,TOPFLOOR
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TWIN DELUXE PLUS

33M2,NEWLY RENOVAITED,MODERN DECOR,HIGH FLOOR, SPACIOUS WORK DESK, HSIA, MARBLE BATHROOM
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TWIN EXECUTIVE ROOM PLUS

33M,NEWLY RENOVAITED,MODERN DECOR,HIGH FLOOR, SPACIOUS WORK DESK, HSIA, EXEC. LOUNGE ACCESS
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TWIN HILTON GUESTROOM PLUS

28M2, NEWLY RENOVAITED,MODERN DECOR, DAYLIGHT, SPACIOUS WORK DESK, HSIA, WALK-IN SHOWER, LCD
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Hilton Petaling Jaya hotel
No 2 Jalan Barat, Petaling Jaya, NA Malaysia 46200

Enjoy delicious authentic cuisine in the hotel?s five restaurants and bar, laze by the beautifully landscaped outdoor swimming pool or pamper yourself in the spa at the Hilton Petaling Jaya hotel.Do business in one of 21 function rooms or choose the spacious pillarless ballroom for larger events. Executive Floors guests at the Hilton Petaling Jaya hotel can enjoy exclusive access to the Executive Lounge with complimentary breakfast, beverages throughout the day, and cocktails and canap?in the evening.

Amenities Include: Meeting Rooms, Restaurant, Wireless Internet Access, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

AMENITIES:
  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1123 reviews
from petaling jaya, Malaysia
Submitted on 22-05-2016
We love the connecting rooms.... The staffs are helpful.... Thanks! and Variety of food during breakfast..... :) The hotel not far from LRT Taman Jaya Station. But since there are a building construction nearby, it makes the route quite unsafe for a lady to walk through alone.
from
Submitted on 23-05-2016
Hotel is in great location for those Who have bussiness in Petaling Jaya area. Service is good..staffs are very helpful and cheerful...ready to help . We stayed in executive floor so the rooms are big and good executive lounge service. Howeverthe superior rooms are quite small.
from
Submitted on 24-05-2016
Older hotel that has been upgraded and maintained well. Great service. Perhaps a bit too small for 2 1/2 weeks but manageable. Staff is very friendly and efficient, especially, Pritjim (Concierge), Dolhap (pool), Ishmael (restaurant) , Nuzul (room attendant), and others too many to mention. Please also forgive my spelling of their names. Fitness center has good equipment but sauna and steam are very tired and often don't work. Pool is very nice. A few local restaurants and only a 5 minute... Read more
from Dhaka City, Bangladesh
Submitted on 25-05-2016
Md. Uzzal (Housekeeping staff) was Very efficient staff, always willing to assist in any way. all team members kind, helpful at all times. Housekeeping staff & concierge particularly helpful. Room very comfortable & clean. Excellent wifi in room. Restaurant very good, & staff helpful.
from Singapore, Singapore
Submitted on 25-05-2016
The only reason I stay here on my business trips to Petaling Jaya is because it's the best, most reasonable hotel closest to my office. However, there are definitely certain shortcomings that the hotel really needs to work on: 1. HHonors members check-in - I can't remember a time when the counter is manned either at check-in or check-out so I really wonder what's the point of being a HHonors member. 2. When you park in the basement carpark, the first thing that greets your nose when you come u... Read more
from Australia
Submitted on 02-06-2016
This is one of the best Hiltons we have stayed, probably because of the courteous staff with the Asian culture. The room, bathroom and the common areas were spotlessly clean. Tv had many English channels including BBC, CNN, business, discovery, Fox sports, and movies. We opted to stay here while attending a conference at Dorsette Grande in Subang Jaya for the location (near Asia Jaya LRT) and being Hilton. The budget/premium taxis from here to Subang Jaya cost MYR 15-20. Asia Jaya station is les... Read more
from
Submitted on 03-06-2016
Well, my title above summarised my experience staying in Hilton PJ. Every day and everything Hilton do is setting the stage for the guest. It is proven that "Hilton stage is MY STORY" as Hilton is the only hotel (based on my experience) that focusing not only on the quality of the service but building extensive relationship between the guests and the staffs. Me and wife prefer to stay in Hilton as we feel very happy each time meets their staffs throughout our stays. Congrats to awesome and ex... Read more
from Singapore
Submitted on 03-06-2016
Old building but the room is still considerably well maintained and upgraded. Huge restaurant for breakfast. Do come early or late to avoid tour group breakfast hour. Requested fresh towel and shower gel but need to wait for 30 mins plus. The receptionist made call to check if the Housekeeping has sent the towel but after it still take another 15 mins to arrive. Receptionist made another call 45 later to check if it is already delivered. Good follow up but need to improve the speed of the Hous... Read more
from KL
Submitted on 05-06-2016
Hotel has been refurbished. Room Looks pretty similar to KL Hilton now. Peter Thomas Roth for toiletries too :) Service has been awesome so far. We stayed in the Executive floor so has access to the Exec Lounge where free beverages are available throughout the day and in the evening you get to enjoy the free canapés as well. Very good for light bites in the evening if you do not wish for a heavy meal. Works very well for us with two young kids who don't eat much. If you want to eat out there ar... Read more
from Singapore, Singapore
Submitted on 06-06-2016
The hotel was ranked #1 in PJ area and I truly believed they deserved it. I arrived very late past midnight and was greeted warmly by the reception staff. I was recognised being HHONORS Silver member. The check in was quick and I get to my room swiftly. I got the wrong I chose from the mobile app check in. The room was spacious and comfy. I was tastefully refurbish. But the bathroom was on the small side. They have all the amenities you need. Ordered room service and select from the chef rec... Read more
from Melbourne, Australia
Submitted on 14-06-2016
I am a HHonors Member and have always loved Hilton hotels. The Hilton Petaling Jaya is one I have stayed at numorous times, and continue to come back to. The staff is friendly, and the hotel is clean and welcoming. I recommend it. Also, it has some great surrounding food options if you want to take a walk, and have a change of scenery for the day.
from
Submitted on 16-06-2016
I am a bit confused as to what made me book this hotel in the first place. 1. It is quite far out and it claims it is close to Asia Jaya LRT station but it doesn't say that you have to cross a road that has 5 lanes of traffic without a pedestrian crossing! You then have to walk on the main road as there is no path and through a building site! 2. When we checked in, after a 2 hour taxi journey through rush hour traffic from the airport, we were escorted through a restaurant to our room. When we g... Read more
from Singapore, Singapore
Submitted on 17-06-2016
The hotel is OK for a business trip. But overall old and not at a level you would expect from Hilton. It starts with the building, the lobby, the overall setup. Not really welcoming. The hotel is OK when you want to sleep in a clean environment and have business related activities close by. Definitely not for Tourists or couples. The staff was friendly and well trained.
from Manila, Philippines
Submitted on 19-06-2016
Friendly staff in adequate location....came over for a 3 day business trip so I wasn't really able to use the facilities....but the room was more than adequate but the in surrounding areas did not provide any interesting sights for me to see. Wasn't near any mass transport but you can easily get a taxi.
from Bangalore, Karnataka, India
Submitted on 19-06-2016
Me and my wife stayed in this hotel for 4 nights and we liked it a lot.The staff are very helpful and the ambience is superb. Breakfast is awesome and the Indian food is amazing.We would definitely want to stay there again.
from Singapore, Singapore
Submitted on 28-06-2016
I am a frequent resident of this hotel. I like the location, the price and room quality. I also like the food options outside the hotel. Plenty of taxi available in the hotel and love the staff too. I do notice lately there is a drive to get feedback from guests by the hotel in validating how they are doing - this is a great initiative and will help the property in the long run. I was recieved in my recent trip (by Didi I think - the front desk duty manager). He was great & the kind of person ... Read more
from Neston, United Kingdom
Submitted on 29-06-2016
Hilton PJ is a convenient hotel for some aspects for Kuala Lumpur but the hotel needs some significant upgrades such as double glazing in all rooms to reduce external noise. Greater priority needs to be given to business users.
from Melbourne
Submitted on 30-06-2016
Unlike other comments I think the hotel is very nice and the staff wonderful. The rooms have all been recently renovated and while they may not be as fantastic as I've seen at other hotels, they offer good value for the price. They were also spacious, particularly when compared with other hotels such as in Singapore or Japan. We stayed in our room with a lovely large bath and shower and felt it was good value for money. It was also incredibly clean and all the facilities you could need were prov... Read more
from Buelach, Switzerland
Submitted on 30-06-2016
Hotel was very clean, staff very friendly, rooms were great. Executive lounge offers good buffet variation. Outside it was a bit noisy outside due to various constructions nearby. Also to get there is not so easy for reasons of road constructions.
from Muskego, Wisconsin
Submitted on 01-07-2016
Had a short stay but found accommodations average. Staff was helpful but at times didn't seem organized. Room service was fast and reasonable. Used available taxi service which was convenient and reliable. Hotel layout in lobby a bit odd as you walk thru dining area to get to elevators. All in all, I'd stay again
from Lohfelden, Germany
Submitted on 02-07-2016
The hotel rooms are spacious and well appointed. Bathroom is very good, bed comfortable and everything what you would expect from a Hilton. The wireless internet was terrible with a speed where a snail would be faster and very unstable. This is definitely unacceptable for a business hotel. The entrance lobby is way too small to cater for the many guests and the reception was totally understaffed making me wait quite a while to check in. With a messy and loud tour group in the narrow hall everyth... Read more
from Singapore, Singapore
Submitted on 03-07-2016
I stay here regularly when I am in KL on business, simply because of its location. The rooms are OK, the beds are comfortable. The air con is quite noisy and not very efficient. The only real gripe I have is that they do not have orange juice. They serve a horrible orange flavoured drink that they label as orange juice. Although this is what almost all hotels in Asia do. I also think the cost of the room represents poor value
from Petaling Jaya, Malaysia
Submitted on 04-07-2016
PJ Hilton are one of my choices to have buka puasa in Paya Serai every year.The food amazingly good every year and unforgettable great welcoming service! rendered by staffs especially Andy and his team. Good variety on food and beverage and more than 10 type of ice-creams to indulge. Will come and visit again. I will highly recommend to my friends to come over here! Keep up the great work!
from
Submitted on 04-07-2016
Had enjoyed very good buffet spread with my family and nevertheless the service team were friendly and attentive. Thanks to Andy, Hasmah, Zahad for making our dining experience truly memorable. Will highly recommend to my colleagues to share this good experience in Hilton!
from Singapore
Submitted on 05-07-2016
Suslla v good. Will come again if I go KL. food in the hotel is too expensive though. 20Rm for a cup of coffee. More expensive then starbuck. Location is ok. Staff are friendly and good. Worth the price
from Kuala lumpur
Submitted on 07-07-2016
As we were invited to my cousin's wedding reception at The PJ Hilton we decided to book rooms to stay the night. Thanks to my nephew who booked online in the UK we got good rates for the room. As the day approached I was so looking forward to the good sit down Chinese dinner that my son raved about. Somehow the service at our table fell short. Not all of us were asked if we wanted a drink. The waiter had to be told to ask each one of us. The food did not quite make the mark as our expectations w... Read more
from St. Louis, Missouri
Submitted on 09-07-2016
The Petaling Jaya Hilton is a nice place if in the Kuala Lumpur/PJ area. The rooms in the taller east tower are nicer as my friend had a room in the shorter other wing and it wasnt as modern. The breakfast buffet has varied cuisine and lots to choose from. The staff were helpful. They have a shuttle to a local large mall. Workout room was really big with lots of equipment. They offer some tours through the conceirge too.
from Liverpool, United Kingdom
Submitted on 10-07-2016
A four night stay for leisure and I am quite a frequent user of this hotel. Top marks for cleanliness and the friendliness of all staff. These, to me, are the top qualities requisite of any good hotel and for this Hilton PJ . Dining or sports (gym and pool) facilities are good too. Special mention and thanks to Sukhvin on the executive floor - helpful always and with a smile.
from
Submitted on 10-07-2016
Excellent service from front desk, F&b, room service,Housekeeping and also MAGIC team. Check in was smooth and fast. I check in around 7-8 Stg near to buka Puasa time. Restaurant was Super Crowded but there is no one to be in a flurry. Restaurant is extremely huge! Breakfast so many choices I was Super full after I having my breakfast. First night I ordered room service, tomyam is extremely recommend ! Second day I try out their dessert Creme brûlée and also mango cheese cake. You must try ... Read more
from Orlando, Florida
Submitted on 10-07-2016
The hotel was in a great location. The suites are big and clean. The hotel staff was always there to help. Taking in consideration it was summer and temperatures were rising the hotel staff always offered water to their guests. The hotel has many amenities and their breakfast was excellent. The hotel is about 4 miles from KL center and about 9 miles from Petronas Towers. Near the hotel one can find restaurants and bars as well as a money exchange place with rates better than the ones offered at ... Read more
from Singapore, Singapore
Submitted on 11-07-2016
Many untrained staff hang around. Staff obstruct when serving on buffet. First day, the coffee was not nice and served with cold milk. The second day a good coffee has been served. Had to wait for a long time to get a taxi.
from Australia
Submitted on 11-07-2016
The hotel is situated in a good locality of PJ. Entrance is obscure but foyer is acceptable, in fact above average. Porter service and HHonors lounge staff were excellent. The bar and stage show were good. The room was clean but the grouting of the bathroom was infested with fungus. The exhaust fan in the bathroom/toilet was noisey.
from
Submitted on 12-07-2016
Hotel room is clean and nice with branded toiletries. Buffet breakfast has great range of choices and staffs are nice and helpful. The hotel has got two wings both easy access to breakfast venue. Waited for long during check in due to the previous guests has got some issue, suggest hotel to have seats for check in counter.
from Shanghai Region, China
Submitted on 15-07-2016
Stayed for 2 nights on business. Seems I had an room that was recently renovated. Very nice, clean, spacious and well lit. Nice hard bed if you like that. I did because I have lower back problems. Had Room Service breakfast one morning. Never usually do this and I was pleasantly surprised by the portion size. Chose the Healthy Breakfast with egg white omelette. It also came with fruit, muesli, juice, coffee and Danish items. Coffee could have been hotter! The hotel is a bit dated overall. Seems ... Read more
from Perth, Australia
Submitted on 16-07-2016
I stayed at the Hilton Petaling Jaya in April for 6 days as part of a support group for my grandsons rugby team. I could not fault the hotel, the rooms were excellent, the breakfast very good and all of the staff were unbelievable, always pleasant and helpful, the dining room staff could not have been better. The hotel also went out of their way to accommodate the 14 strong rugby team with two adults who were supervising the boys when their hotel was not up to expectations. Congratulations to th... Read more
from Edinburgh, United Kingdom
Submitted on 15-07-2016
Another excellent holiday here. There was a misunderstanding with the airport Limo pickup but this was very quickly rectified by Jeffri. On arrival the room allocated was wrongly selected but again this was changed promptly by Executive Lounge staff. During our stay room was serviced very well and all our needs met. The Executive Lounge was great. Chef Malek and his staff looked after us extremely well. Poolside needs a toilet and changing room on site though rather than the long tre... Read more
from Sydney, Australia
Submitted on 17-07-2016
PJ Hilton is a well established hotel, good for business stay. Convenient location for PJ area and 30 mins from Shah Alam and Klang. Well away from the congestion in the centre of KL. Business centre is comfortable with friendly and helpful staff. Well appointed rooms. Good buffet.
from Petaling Jaya, Malaysia
Submitted on 18-07-2016
My husband, Jimi Cheng and I have been to Paya Serai on several occasions over the last one year of so. We have always enjoyed its relaxing ambience, the friendly service from its waiters and waitresses. The food is somewhat inconsistent in quality - sometimes bland sometimes too salty. However, these are usually easily and swiftly rectified once we bring it up to the attention of the staff. Mr Andy, the Headwaiter, in particularly, is always attentive. Always patient , willing to listen and ha... Read more
from Tehran, Iran
Submitted on 20-07-2016
I stayed in Hilton hotel for 5 nights with my best friends , to be honest I enjoyed this hotel so much , everything was perfect . It had one of the best gyms I've ever seen in a hotel . The breakfast was perfect and ghe staff were so polite and helping . The only bac thing was that we spent all days shopping and visiting nice places when we got back to hotel the swimming pool was closed by 9 pm which is too early . I wish they will change the policy then everything will be perfect ???
from Kuantan
Submitted on 24-07-2016
It was throughly an exceptional service provided by the Hilton crew. The room was clean and well organized. Greeted by Narain in the front desk. Jovial and friendly. Farrah was also very helpful and accommodating during breakfast. Will surely return!!
from Kuala Lumpur, Malaysia
Submitted on 24-07-2016
Nice hotel, well trained staff with stylish touch of elegance. The Front Office staffs are very pro active & perfectly understands a guests needs. The rooms are very clean & provides a great touch of home.
from Singapore, Singapore
Submitted on 25-07-2016
When the person sleeping next to you rotate their body during their sleep, the whole mattress will shake violently. The checkin process is efficient, the rooms were clean. However, some taxi drivers will miss their entrance as it is not very obvious.
from
Submitted on 26-07-2016
Nice hotel with friendly staff, pleasant accommodation and perfect staff. We have enjoyed all services offered by hotel staff including trips around the city and surrounding. Bird garden is worthy to visit. There is a lot of other interesting places in the city including KL towers.
from Singapore, Singapore
Submitted on 27-07-2016
Overall very satisfying experience . The east wing renovated & rooms decor were state of the art . I don't have much time to spend it was less than 12 hrs. Stay this time . The staff was very Courteos & helped in selecting the dinner n breakfast
from Melbourne, Australia
Submitted on 28-07-2016
I really enjoy staying at the PJ Hilton whenever I am in Malaysia for business which is about 3-5 times a year. From the moment I arrive, the great customer service starts with the luggage and check-in. The best hotel breakfast experience I have had in all my travels around the world must be at the Paya Serai in PJ Hilton. Their simile and welcome is really genuine and you feel like a member of the family. The food of course is well known for its variety and quality but there is something specia... Read more
from Morristown, New Jersey
Submitted on 28-07-2016
Responsive, attentive to detail and over all an efficiently run hotel. Would like to especially thank Sukhvin, the executive lounge manager who went out of her way to make our stay a wonderful experence.
from Dubai, United Arab Emirates
Submitted on 28-07-2016
Unfortunately the cleanliness was below standard for a 'hilton' my room bath tub had brown water running and left overs of the previous gues hair in it - disgusting I would though give credit to the breakfast team , the only thing that kept me going was that team , especially ismaiil he was amazing.
from Sao Paulo, SP
Submitted on 29-07-2016
Excellent service & friendliness of hotel staff, especially cafe crews in the morning. Breakfast quality & food variety could be improved, alternative menu. Occassional crowded tour group during morning breakfast.
from Johor Bahru, Malaysia
Submitted on 29-07-2016
Hilton Petaling Jaya has met my expectations if not more. Located just slightly off the highway, one can observe the rushed life of Kuala Lumpur without being caught in it. One will feel at peace when you drive into the drive way as there is ample space to move about and the simple greenery just makes you feel at peace. Their staff are pleasant and ever willing to be of help. The reception is simple yet elegant and the interior design puts you at ease. The restaurant is vast but it would be ni... Read more
from Ko Samui, Thailand
Submitted on 30-07-2016
I stay here on every trip to the KL area, and on this trip, the food I ate was very carelessly prepared. I ordered a sandwich from Caffe Cino and it was filled with lamb bones. One of the bones was so large and solid it chipped my tooth. I reported it to the waiter and he just grinned and apparently told the manager, but no apology was ever given in return. I will attach a photo of the bone for reference.
from Singapore
Submitted on 31-07-2016
Shout-out to Shamsul (Paya Serai Restaurant) for the awesome service on 30 Aug! Shamsul recognized me and addressed me by name. When I can't find the scrambled eggs, Shamsul went with me to show me where was it but when the scrambled eggs were out, he personally got me some from the kitchen. It has been >4 months since my last stay at Hilton PJ. Paya Serai offers a good variety of breakfast choice but with the FIT/travel groups, having breakfast with the travel groups around can be a less po... Read more
from
Submitted on 31-07-2016
Overall, a wonderful stay with the hotel. Everyone was friendly and helpful right from the start till the end. Meeting was successful thanks to the wonderful support of the team. Special thanks to Jenny Woo and Thulasi Singodan for being so accommodating.
from Ceres, California
Submitted on 02-08-2016
This hotel and the service was awesome. Lovely service and great helpful staff. Clean bad comfortable. Breakfast was nice and they were also nice to bring you extra stuff to the table. Totally nice place to stay at.
from
Submitted on 03-08-2016
Great hotel located close to office spaces. We were about 5 min by car from our office and about 50 min from KLIA. Very good business hotel. Rooms are large and comfortable with complimentary wifi. If you are going to KL central can be a bit away specially during traffic times.
from United States
Submitted on 04-08-2016
Initial impression was that the hotel was old and run down. Though the lobby is oldish looking, the rooms are modern and new. Restaurants were average but the service was impeccable; staff greetings and service is warm and 5 star (Excellent). Main cafe food (where breakfast are served) are average - nothing to shout about. Japanese restaurant was excellent, though the front entrance water feature decor was dirty and a sore eye - best to just get rid of the dirty water and replace with somethi... Read more
from Kuala Lumpur, Malaysia
Submitted on 07-08-2016
I am a regular at the Hilton Petaling Jaya - there are good deals to be had when booking through HHonors program. Was here a month ago and again this past weekend and the difference in service was noteworthy. Last month, my family and I stayed for Eid (escaping marauding families) and the service level was so-so. Perhaps they were understaffed due to the holidays, but the food was subpar and service was a little spotty. Still acceptable, just not up to their normal standards. This last weeke... Read more
from Bukit Mertajam
Submitted on 08-08-2016
A recommended place to stay for visiting guests with friendly staff but the feel good experience was spoiled by one particular male staff at the buffet breakfast which used unfriendly words which should be avoided at all cost. other staff were friendly and helpful.
from
Submitted on 08-08-2016
High standing hotel with complimentary services for an affordable price. The whole staff is very kind and ready to answer your needs. A local train station (5min walk) can take you downtown KL within 30min for few RM. Main restaurant offers buffet from 11AM to 11PM. There is also a nice Japanese restaurant serving authentic Japanese food. You can enjoy a beer at the bar at night listening music.
from Yekaterinburg, Russia
Submitted on 09-08-2016
A very good hotel in one of the major suburbs of Kuala Lumpur. I had been attending a conference in KL, following which I came out to PJ to visit a business colleague who lives a few minutes from the PJ Hilton. Being a Hilton Diamond Member I was upgraded to the Executive Lounge level and also received a premium room. The lounge breakfasts and evening appetizers were very good, as was the service. Being a diamond member of Hilton Honors, internet was free. The hotel??s taxi service provider... Read more
from Hong Kong, Hong Kong
Submitted on 10-08-2016
I shall stay again in PJ hilton as I used to stay in this hotel over the last 30 years. I got convenience to it and also to my friends who live near here. It has been nice and familiar here and also the surroundings. I shall come again too
from Singapore, Singapore
Submitted on 11-08-2016
I would start off with the breakfast buffet. Just amazing! And the day will not be right if you didn't get to see and chat with the super friendly staff - Shamsul and Ismail, at breakfast. These two staff will make sure your breakfast and day is set on the right course. The decor is showing some aging, but still a great place to stay. My only qualm is the gym - it seems to be outsourced to an external company, which opens to both hotel guests and members. As such, members' attitude and conduct... Read more
from
Submitted on 11-08-2016
My family and I recently stayed at the Hilton Petaling Jaya for 4 nights. The customer service from all staff on the Executive floor was exemplary. We arrived at 7.30 in the morning and were allowed to check in straight away & to enjoy the buffet breakfast. After a long flight this was very appreciated. The evening light dinner experience was superb. Each night the chefs changed the menu so it was exciting to see what was on offer. Also the gin n tonics were delightful. It was also pleasing to s... Read more
from Houston, Texas
Submitted on 12-08-2016
I have stayed at this hotel for some number of years now. I decided to upward to the Executive room. This is a much better room then the normal rooms. The normal rooms are older. Overly service at the hotel is great even though the hotel is older. Concierge was very helpful. Would suggest that the Executive lounge quality be improved
from Kuching, Malaysia
Submitted on 14-08-2016
A good place if you got your own transport. only 30 min drive to mid valley when 5:30 (SUPER HEAVY TRAFFIC HOUR).opposite got a gaint and KK store (7E). Bed is very confortable. just toilet drain hole got smell.
from
Submitted on 15-08-2016
I've stayed at Hilton PJ twice and both occasions was a pleasure. The first time I was here, I stayed at the Executive room, which was surprisingly spacious and comfortable. The same can also be said about the King Plus Guest room (the second time I was here), which isn't as spacious, but is equally comfortable. The only downside I have with my experiences at Hilton PJ would be the hectic Breakfast buffet at the lobby lounge area. If able, I would recommend future guests to opt for the quieter, ... Read more
from Chester, United Kingdom
Submitted on 15-08-2016
Great hotel, lovely staff, good food, would recommend to anyone working in the area. Check in was quick and efficient, room was spacious, only downside being that the seal on the shower door was ripped so water leaked onto bathroom floor, but not a big issue!
from Johor bahru
Submitted on 15-08-2016
The price pay for pernite 500 plus . Bf extra charges. . Internet service is chargeable.Really not worth it pricing, swimming pool is small,bath room have some smell each time use, some staff is friendly, check in n check out abit slow. Hope can improve
from Shah Alam, Malaysia
Submitted on 15-08-2016
Stayed for a number of times with almost all types of room. Excellent ambiance, great room space, lovely room settings, love the spacious and luxurious toilet, loving the view from the room, breakfast selection was great, customer service and staffs was excellent and helpful, best facilities and amenities. Worth the pay!
from
Submitted on 16-08-2016
First stay at the PJ Hilton, and loved every minute of it! The room was spacious and clean, with modern fixtures/amenities. All of the staff were happy and helpful, however I'd like to point out one individual particular: Zul Noh - Doorman extraordinaire. What a guy! Zul was so kind and courteous, and such a professional. Would be happy to come back for another stay purely off the service he provided. 10/10!
from KL
Submitted on 01-09-2016
The hotel is dated even after renovated but it's good to stay. Relax and enjoying. The executive lounge is good but can be improved. Breakfast is so so only. Not many varieties and quality foods. Not sure why not borrow charges.
from Los Angeles
Submitted on 01-09-2016
Used my Hilton Honor points and exchanged a few nights at this hotel, while visiting relatives. It is an older property, farther away from city center's hustle bustle. Overall, it was a very pleasant stay and the executive lounge service was very nice. However, one strange thing about the main lobby's layout. We had to pass through the hotel restaurant's dining space to get to the hotel guests' elevators. But that wasn't a problem at all... If visiting KL again, I would not hesitate to stay her... Read more
from Bengaluru (Bangalore), India
Submitted on 02-09-2016
You can tell the hotel has been around for a while. The facade, reception and lobby area is tired. I stayed here for 5 nights (19th floor), really enjoyed the hospitality and a big part of a great experience is the service and the PJ Hilton did not let me down. the rooms (including bathrooms) were big, clean and well appointed but the staff made all the difference. It was easy to tell that many of them have been there for long and knew what they were doing. Every single person I came into con... Read more
from Sungai Petani, Malaysia
Submitted on 03-09-2016
Went there for a course. Stay was good, service was good however limited choice for tea. Parking was also limited. Had to use the valet service to get my car parked. Otherwise check out was very efficient, room is clean
from Adelaide, Australia
Submitted on 07-09-2016
My wife and I stayed at Hilton Petaling Jaya for 6 nights last week. It was our first stay at this hotel. Even though the hotel is a little distance from the centre of Kuala Lumpur the light rail system makes getting around easy as there are 2 stations within easy walking distance. We arrived and booked in through the Executive lounge. The staff in the lounge and in actual fact right through the whole hotel where courteous, polite and professional in their duties. It makes a difference when staf... Read more
from Wiesbaden
Submitted on 10-09-2016
A good place to stay with all amenities needed on a business trip. Gym, taxi, friendly service and spacious rooms with all convenience needed (international plugs, wifi, fridge, ...) Unfortunately wifi didn't work for a while but the service of the restaurant staff made up for that with tea and honey appearing at my table before ordering as they noticed my hoarse voice when greeting them a good morning. Thank you Shamsul! Across the road is a bank (under the C of the supermarket advertisement... Read more
from
Submitted on 13-09-2016
Really good quality hotel versus price paid. A good stay for a reasonable buck. I always ensure I stay in the executive rooms during my stays, just because of the convenience of the lounge, i.e. drinks and snacks. The only neg pointer is that they stopped allowing me to take snacks and drinks to my room for "hygienic" reasons? that is the only reason i take the executive room, so i can work and have a drink/snack in the room. What is the difference with room service if hygiene is so important? ... Read more
from Perth, Australia
Submitted on 13-09-2016
We stayed at the PJ Hilton from the 8th till the 13th of Sept- we were there for my mum in law's funeral When we arrived check in was already done by Halilah which was so convenient for us as we were in a rush to go to the wake. Thank you Halilah again for your attention to detail - the team at Paya Serai .. thank you and special mention to Kalesawary who was always pleasant and attentive - to the housekeeping team who did our room - 1250 - thank you for your excellent work and attending to all... Read more
from Kuala Lumpur
Submitted on 15-09-2016
The hotel prides itself as the best in PJ, but offers less in value in relation to the price they charge. The service is slow and unattentive, probably due to complacency, as business is great. Competition would do this hotel a whole lot of good.
from Petaling Jaya, Malaysia
Submitted on 16-09-2016
Near to LRT station, strategic area for business matters and also reasonable price for travelers.. All the hotel team members are very friendly to the guests and fast respond when the guest need a help
from Bangalore
Submitted on 17-09-2016
Located in business district, this Hilton brand hotel offer the hospitality and comfort expected from brand Hilton. The hotel is not located very near to a metro station however public buses ply opposite to the hotel. In case you want to dine outside, there are many options outside the hotel, including a KFC and an Indian restaurant. The hotel gives an elaborate breakfast buffet with all important cuisines included. Opposite to hotel is a small market where you can get daily essentials.
from
Submitted on 20-09-2016
Comfortable room with separate bedroom, lounge and dinning. Suitable for family of three. Nice view from the hotel. Room include executive lounge access i.e. afternoon snack (3 - 5pm) and evening snack (6 - 8pm)
from
Submitted on 22-09-2016
You will love PJ Hilton. The service with ever smiles will ensure your day at the hotel a lovely experience. PJ Hilton is just a short driving distance to KLCC. The rooms are comfortable. Within the vicinity, you find lots of delicious and local food.
from Kuala Lumpur, Malaysia
Submitted on 23-09-2016
Yummylicious food. Efficient check-in, check-out and room service. Friendly and courteous staff. Clean and tidy room. Strategic location. Looking forward to the next longer family stay here or at other Hilton Hotels.
from Mumbai (Bombay), India
Submitted on 24-09-2016
It was a memorable stay at PJ Hilton. Hospitality was great and unforgettable. The rooms are very comfortable. Even though its outside KL central area but it is easily accessible by LRT Asia Jaya station which is 10mins walking distance. Very nice experience for the family. Specially thank the housekeeping staffs Ms. Rajass and Ms. Masriah and dining staff Mr. Andy for their extraordinary service. There is a nice Indian restaurant just beside the hotel.
from Kuala Lumpur, Malaysia
Submitted on 24-09-2016
Check in and Check out was very smooth and fast. This is newly refurb hotel rooms with easy traffic access to the hotel. Staffs were courtesy and there were always personel with black jackets making you feel welcomed and acknowledge you at the lobby area. Sleeping room were tastely refurb and superbly clean with a single spec of dust..;) Buffet Breakfast was good too. Pl Keep up the Great TEAM SPRITS. ;)
from Surabaya, Indonesia
Submitted on 25-09-2016
Good hotel, easy to find food and any other common needs. Staff is helpful, clean hotel, nice breakfast area. Would love to visit again. Might need some outside looks renovation. A bit far to go to elevator, but so far is ok. I was there for a group sport tournament and the hotel is kind enough to give us a good rate. Thank You!
from Singapore, null, Singapore
Submitted on 26-09-2016
System down for more than 1 hour can't do something to let customer to check-in!!!! Hotel management just don't know how to do an emergency response!!! Very bad to let customer stranded at lobby and we still need pay for the same price !!! Has been visiting this hotel for biz trip for 4 years don't seem improvement! The check-in and check-out process was the most hate !!! Lousy service ever!!! Not recommend if you have a choice!
from Singapore, Singapore
Submitted on 26-09-2016
I checked in on Aug 21 and was asked to use my credit card for deposit although there is no mini bar in the room. Usually hotels would just use it as a guarantee and not charge it. However, 2 weeks later, I found a MYR400 charged to my card. I emailed the hotel and they said it was deposit which should not be charge and told me they will reverse it. However, after another 2 weeks, the bank still have no record of the reversal and today I have to email this hotel again. It is really very fru... Read more
from Penang, Malaysia
Submitted on 26-09-2016
The stay is comfort with clean & newly renovated room. Executive Lounge staff and service are excellent, friendly and helpful. Overall, the hotel is highly recommended for those with business trip, family, individual & friends.
from Penang Island, Malaysia
Submitted on 27-09-2016
The room is very clean and nicely decorated. Comfortable bed. Wifi signal is strong. Breakfast variety is good and food is delicious too. Plenty of car park. Location is abit off the beaten track, but if you are driving then it should not be a problem.
from Singapore, Singapore
Submitted on 30-09-2016
Feels like a home coming each time we stay and this time was no exception. Immaculate attention and service right from the counter to F&B personnel. Special mention to Irma Yanti for being attentive, always ready with a smile and accommodating. Really makes ones day. Keep up the good work. We look forward to our next stay.
from Melbourne
Submitted on 01-10-2016
The hotel was in a great location. Staffs were friendly. Room was spacious but setting a bit dated. Bathroom was a bit small. Breakfast was good. As hhonour member, we were given access to executive lounge.
from Sarikei, Malaysia
Submitted on 02-10-2016
The services rendered are really good, staff are attentive, rooms are nice. I believe it's quite an old hotel but I guess major work was done to keep the hotel to date. Really like the 24 hours gym, strongly felt that should be the case in any hotel.
from Penang Island, Malaysia
Submitted on 03-10-2016
I booke in OK after a 14 hour trip, first problem was room smelt of cigarette smoke I asked to move rooms which was slightly better, hotel was right next to a building site and work went on all,day so after a long 14 hour fight there was no chance of a nap. Not a four star hotel - staff very friendly but hotel dated.
from Bengaluru (Bangalore), India
Submitted on 05-10-2016
Again Hilton group of hotels proved to provide an excellent service, the hilton at Petaling Jaya is a fabulous property with many services. Fully well equipped gym, shopping malls, restaurants, pool, 21st floor lounge etc,. restaurants chefs and lounge representative were so kind enough to understand our diet habit and provided us with a great service. Being a diamond customer, got additional services and room was upgraded to super deluxe king size suite.
from Canberra, Australia
Submitted on 06-10-2016
While true this may not be the newest hotel these days the rooms are well appointed, the staff friendly and the dining options varied. This makes for a great hotel when doing business in the Petaling Jaya area. Staff in the Executive Lounge are quite attentive to frequent travellers which makes the stay more pleasant.
from Singapore
Submitted on 09-10-2016
Well, in my previous review, I highlighted several issues about my stay at PJ Hilton and although there were some improvements, there were some additional issues on top of some issues that were raised in the past but were not resolved. Let's talk about the things that were done right. I got an upgrade and that gave me access to the Executive Lounge and I would say that I really enjoyed it there because the service is really good. The wait staff actually bother to remember your name which shows ... Read more
from Hong Kong
Submitted on 11-10-2016
This is the best value Hilton hotel I ever stayed. The price is less than half of other Hilton hotels in most Asia capital cities. Although room is a bit old and not in city center, PJ is relatively convenient. The buffet breakfast and lunch has huge selection for all ethnic groups, Again, price is almost half of those in other Hilton hotels. High recommend.
from Detroit, Michigan
Submitted on 13-10-2016
Comfortable hotel located in Petaling Jaya. Staff, right from front desk, to restaurants to room service are great. Hospitality and overall customer service were spot on and staff went out of their way to take care of you. Hotel is fairly aged but is well maintained and in good shape. Our room was clean and comfortable and the bathroom was a decent size with a separate shower to the tub. House keeping did a good job and the room amenities were adequate. We only had breakfast at their Paya rest... Read more
from London
Submitted on 14-10-2016
I lived in the pj Hilton for 6 months as a child, so it has quickly become a firm favorite in KL. On one of my stays 17 years after my first stint a friendly doorman pulled me aside, asked how my family were and enquired about where we had moved to after leaving all those years ago. My father and I were amazed that after all these years and all the people this man had seen he could still recognize us. To this day the single best customer service experience I have ever had. (This was 2014 bu... Read more
from Kuala Lumpur, Malaysia
Submitted on 16-10-2016
Petaling Jaya Hilton is one of the few hotels located in Petaling Jaya and it's convenient located with good facilities. This is a good place to stay for those who want to be away from city and at Petaling Jaya area.
from Ipoh, Malaysia
Submitted on 16-10-2016
Overall, hotel is clean. Breakfast was ok. I was extremely dissatisfied with the room noise. Noise came from air conditioner, it sounded like a mechanical movement. The noise was still there even if I switch it off. It disturbed my sleep.
from
Submitted on 17-10-2016
I have been staying in this hotel for several times and enjoyed every stay. Checked into executive room as the room rate is reasonable, it's really cheap with the Hilton premium club discount. Staffs are friendly, always being attentive to our requests. Check in was smooth and fast, room is spacious, with a welcome fruit basket and a box of chocolate on the table. The room design is not modern but it's practical. Breakfast at Paya restaurant was great, even at times when the hotel was fully book... Read more
from
Submitted on 18-10-2016
Overall room was superb. Bed and pillows were comfortable and just nice. Comes with full toiletries, bathrobes and also an ironing board with steam iron. My room was located at the East Wing. Location is ideal for my business purpose which is in PJ area. Nearby which is just opposite the main road there are few choices for dining(KFC, Subway, Nasi Kandar) and a 7-11. Buffet spread could be better. Mainly are local dishes, lacking on western choices. Little rotation/alternate dishes for those s... Read more
from Hamburg, Germany
Submitted on 19-10-2016
Great service offer from the hotel stuff, special thanks to Hasmah, Anznizam, Mustafa and Shaziana!!! Starting with breakfast you guys make my day :-) Continue like this! It always a pleasure to stay at PJ Hilton....
from Hong Kong, China
Submitted on 21-10-2016
We stayed in a room with Executive lounge access. This means breakfast, a light tea and snacks with drinks were included. That in itself was super value, then put on top of that a group of charming and helpful staff and you have an excellent time had by both of us. About the hotel, first Petaling Jaya is not KL central and this hotel is used mainly by business travelers. There is not much to see or do within walking distance, but if you want to go somewhere more interesting taxis are readily ava... Read more
from Gurgaon
Submitted on 22-10-2016
Stayed for 10 days at the hotel and enjoyed every bit of it. rooms were clean and of ample size. Breakfast spread was wide and very good internet access. Would recommend this hotel for fellow travelers.
from Johor Bahru, Malaysia
Submitted on 24-10-2016
Great staff and service, everything we request be met successfully, from reservation to room arrangement. Breakfast was fantastic. Thanks to Sandra and front desk team. Special Thanks to Chef Ridzuan Malek, for the bento pastry and fruits. We will come again. cheers, Mohd Afiq
from Kuala Lumpur, Malaysia
Submitted on 24-10-2016
All the staff is very friendly and helpful! Whenever there is something you would like to have, they are pleased to serve you immediately! So you will feel always treated well! The breakfast is a must have- if you have some special requirements- the staff will fix it! I'll be back soon!
from Cape Town Central, South Africa
Submitted on 25-10-2016
Rooms are very average, bathroom was minute. Air con was terrible, Wi-Fi was erratic, Television channel selection was awful. Reception Staff were ok, but slow. Food was excellent. Location is very convenient. Housekeeping staff are friendly and do a great job.
from Singapore
Submitted on 27-10-2016
This is a good hotel. Older building, but the staff are well trained, professional, and nice. I generally had a positive impression, but there were several problems for me ... 1. The lighting in some of the public areas/restaurants is just not right in the evening - too harsh. The bar off to the side of the lobby has some tables with these big lights coming down above the centre of the tables and it feels like a hospital operating theatre. The main coffee shop/restaurant off to the right of the ... Read more
from Singapore, Singapore
Submitted on 29-10-2016
Hilton hotels usually don't disappoint you, but this one isn't the best of what Hilton has to offer. I stayed here for a couple of nights on my last KL trip. I reached the check-in counter at about 7:30 PM and the assistant seemed rather hassled for some reason. Their credit card machine wasn't working and she wouldn't use the machine from the next counter - which was free and working. After I prompted her, she used it and the deposit transaction got through. After about 25 minutes of waiting, s... Read more
from Thailand
Submitted on 30-10-2016
This hotel is fine for a business trip. Room confortable and spacious. Breakfast is good. But I would have expect more Hilton brand. One thing that bother me was the lack of security to access the room as any outside guess can just take the lift and knock at your door while you are looking for some privacy.
from Calgary, Canada
Submitted on 01-11-2016
Got trapped behind customs in KUL away from our terminal hotel in the middle of the night and chose to take a taxi ride to this hotel and very glad we did. Reception staff were lovely, had a really comfortable if short sleep and then a fantastic breakfast before heading on our way again - a great Hilton experience thanks for welcoming us at short notice. Rob
from Ipoh, Malaysia
Submitted on 01-11-2016
We were attending a function at the hotel and booked 9 rooms via their sales dept.(PJ Hilton's management seriously need to look at the level of services provided by their sales personnel, I had to initiate and follow up every single step of the way to get the bookings done. Overall very bad customer service experience for me). Luckily, their saving grace was their operational level staff at the reception, function and café... delivered good services, kudos to them. The rooms were maintained... Read more
from Johor Bahru, Malaysia
Submitted on 01-11-2016
A Hotel with a Home touches, it starts from the Concierge to the Room. It has great staffs with patience and always there to help. The restaurant has great services too, still have room to improve on the menu for Buffets / High Tea. Executive Lounge is also well maintained and served for guest. Impressed with their staffs friendliness throughout the stay.
from Sydney, Australia
Submitted on 02-11-2016
The hotel is average not quite the expected standards from a hilton hotel. The executive lounge was average however the staff at the lounge were very friendly and helpful. There is a one way shuttle service to the mall and train station. Taxis is available at the hotel. The concierge were good at providing advise and assistance for travel needs.
from
Submitted on 02-11-2016
Excellent rooms with commendable staffs here in this hotel. What i love about this hotel is the staffs here. And not forgetting the breakfast. Simply awesome. Just across the street theres alot of restaurants where you can have your lunch and dinner.
from Quezon, Philippines
Submitted on 06-11-2016
i only have few words.... I am very happy with my stay. everything was ok and i felt the comfort while staying in the hotel. Am glad that my host booked my stay in Hilton and am happy that I was a HHonor member.
from
Submitted on 07-11-2016
As the HH gold member, I am very disappointed for my stay due to the bad room arrangement and dishonesty, we were expecting to be checked in at a higher floor, or upgrade, but I have been informed that there is no better room and no suite, where I went to the Hilton reservation website and I can see a numerous option of suite and better rooms available. So I do think if you guys are not willing to upgrade us and give us a better room, plz just be honest about it, we don't think telling us that t... Read more
from
Submitted on 07-11-2016
We were here for a wedding and there were 2 functions in the banquet Hall/ballroom. the Friday night food was bad. the chicken tasted stale and the fish curry had a strong fishy smell rather than the curry fragrance. everything else did not live up to the Hilton brand standard except for the Mock Mutton masala. The food was a real let down on Friday night. Sunday night the food had definitely improved, but could have been better. The executive rooms we nice and clean. The executive lounge b... Read more
from Melbourne
Submitted on 08-11-2016
Was staying at the Hilton Petaling Jaya for close to 6 weeks. Impeccable service from housekeeping staff, Rafidah, on the 14th floor. Room was clean & comfy but perhaps it could do with brighter lighting. In room dining experience was excellent so so was the executive lounge. Friendly & efficient staff. No complaints except for the fact that front desk & concierge desk is often left unattended after midnight, making it a long wait before you can verify your car parking ticket.
from Singapore, Singapore
Submitted on 11-11-2016
The staff service is much better compared to my first time horrendous stay at Hilton PJ. Much friendly receptionists, bellboys, and exceptionally friendly staff at the breakfast area. Room is good, hotel may be a bit outdated, but service compensates for it.
from Bangalore, India
Submitted on 13-11-2016
Excellent room facilities, very good food, excellent surrounding, clean and neat environment and helpful and excellent friendly staff. Premjit at Reception/Welcome area is a a great and very helpful gentleman
from Hong Kong
Submitted on 14-11-2016
Really nice business hotel - really nice large rooms with nice amenities. There's really nothing to complain other then it's a really big hotel where you need to walk quite a bit to everywhere. Staff is very helpful and efficient.
from Whitefield, United Kingdom
Submitted on 14-11-2016
This was my second visit to Hilton PJ. Customer Service exceeded my expectation. I was welcomed as an Hhonors member. Room was very nice & clean. The Hotel has a well equipped Gym as well. I really enjoyed my 2 nights stay and will stay again when i am in KL.
from Singapore, Singapore
Submitted on 14-11-2016
I love Hilton PJ... especially when I need to be in KL's PJ and Damansara area for meetings! Looks are deceiving - it's kinda old looking outside, but inside... it's contemporary, well kept and well appointed. The rooms are large, amply appointed with thoughtful amenities. Most all, the rooms are CLEAN and everything in the room WORKS!. Location is fantastic for the PJ, Damansara area and if you are flying into Subang Airport... this is great! Breakfast at Hilton PJ is a celebration each mo... Read more
from
Submitted on 16-11-2016
On checking in my standard king room wasn't ready and when I did finally get a one , the aircon didn't work. I was upgraded to a deluxe room and from there the stay became better. Staff are very friendly. I was impressed with the balanced room service menu - food was really good and quick to arrive. In my opinion a great hotel for business travelers! On the down side, no mall attached to the hotel or interesting things close to the hotel. Taxis are easy to get though.
from
Submitted on 16-11-2016
It's sometime since my last stay and the hotel still has its great quality Hilton charm. The room is spacious as compared to other Hiltons and very well maintained. However it could do better with FREE Wifi & got the wrong room situated right above the air con chiller which is very noisy. Get higher floor at East Wing. Breakfast has always been the highlight with wide varieties available. Keep it up! Nicely situated beside the Federal Highway makes it a good choice for accessibility.
from london, United Kingdom
Submitted on 17-11-2016
good hotel---great service--good value for money 24 hour fitness centre--good executive lounge helpful staff not the best location to go for a walk well connected by road and taxi reasonably fast intnet
from Sydney, Australia
Submitted on 18-11-2016
The Hilton Petaling Jaya is well located for a quick getaway to the airport as well as being close to a number of shops and businesses. The hotel is one of the best in the area and the staff are very attentive to your needs. I found the service to be above average and the food choices were exceptional. Access to the Executive lounge is a must as this is where the service is exceptional and a memorable experience.
from Kuala Lumpur, Malaysia
Submitted on 22-11-2016
Hilton Petaling Jaya was a great choice for us. The breakfast staff was exceptional, as was the food. Nice atmosphere, not swallowed up by being "too busy", although crowds flowed in and out. Very pleasant.
from Singapore, Singapore
Submitted on 24-11-2016
It's been many years since I've stayed at this hilton. Externally it's a little dated but room wasn't dated. While it wasn't a modern boutique hotel, it was clean and comfortable. The pool was a little small but clean. Had a pretty good depth of 1.5m. However, there wasn't a kids pool so families should be careful especially with young children who are not proficient swimmers. Check in and out was a breeze and the staff were really warm and friendly.
from
Submitted on 26-11-2016
Nice hotel with excellent services especially the restaurant serving breakfast. Food at the restaurant is great! Hotel lobby looks a bit dull. Hopefully there's plan for renovation. Room @ east wing is spacious and clean. Taxi is available anytime so its easy to get to anywhere.
from Penang Island, Malaysia
Submitted on 27-11-2016
Complementary room for the Hilton premium club . Thanks for very good help from double tree Hilton jb, and friendly answer my question regarding of the membership booking problem I had face . Overall the hotel are nice and friendly . Will give 4 out of 5 . If compare the service I preferred the friendly stuff at double tree Hilton jb that I given 5/5 .The warm welcome and friendly smile. . Having buffet dinner at the paya serai, the food I might rate only 3 1/2 out of 5 cos of the some foods are... Read more
from Butterworth, Malaysia
Submitted on 27-11-2016
1st time stay in hilton PJ, the service are not as per expecting..Front desk staff are not really in friendly face. The Buffet Breakfast / Lunch and also the Buffet Dinner I feel so not worth for it. Try the Ice Cream Gelato ? is melting. For the food at Paya Serai the rate is 2 of 5 . Only the Room are feel comfortable but the lighting abit down.. The swimming pool is 1.5 feet. not suitable for kids play around. I stilll love the Double tree by Hilton Johor which are really satisfied in... Read more
from Kandy, Sri Lanka
Submitted on 28-11-2016
Overall the stay at this hotel was excellent. The room was spacious with all amenities. If the glass partition in the bathroom shower area was a bit longer it would have been good. Excellent laundry service and the gym was fabulous. A good array of food at the buffet. The staff was friendly and welcoming. Really enjoyed the stay here.
from Petaling Jaya, Malaysia
Submitted on 29-11-2016
Congrats to Chef Hassan, Chef Vengadesan and crews for their hardworking decorates Paya Serai Café as preparation coming of Christmas day soon. Most of the items used are made of cake icing, breads and creams especially the set up of mountains and trains moving around it really boost up the mood of Christmas 2016. Good job Chef Hassan on your efforts, ideas and creative thinking on Christmas decorations. Please refer to the attached pictures. Not forgettable non-stop excellent services by Hali... Read more
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