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Copthorne Orchid Hotel Penang

George Town (Penang), Malaya, Malaysia (PEN)

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Based on 694 reviews
Room & Rates
Junior Suite Terrace

Junior Suite Terrace

1 King Bed or 2 Twin Beds
550-sq-foot (51-sq-meter) room, balcony with garden and sea views

Layout - Separate sitting area
Entertainment - Free WiFi, LCD TV with cable channels
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub, and rainfall showerhead
Practical - Safe, iron/ironing board, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Room/bed type depends on availability at check-in
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Deluxe Room

1 King Bed or 2 Twin Beds
Features a private balcony

Entertainment - Free WiFi, LCD TV with cable channels
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub, and rainfall showerhead
Practical - Free newspaper, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Standard Room

1 King Bed or 2 Twin Beds
Features a private balcony

Entertainment - Free WiFi, LCD TV with cable channels
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub, and rainfall showerhead
Practical - Free newspaper, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Superior Room

1 King Bed or 2 Twin Beds
Features a private balcony

Entertainment - Free WiFi, LCD TV with cable channels
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub, and rainfall showerhead
Practical - Free newspaper, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Executive Suite

Executive Suite

1 King Bed or 2 Twin Beds
980-sq-foot (91-sq-meter) room, balcony with sea views

Layout - Living room and sitting area
Entertainment - Free WiFi, LCD TV with cable channels
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub, and rainfall showerhead
Practical - Safe, iron/ironing board, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Room/bed type depends on availability at check-in
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Standard Room

Standard Room

1 King Bed or 2 Twin Beds
358-sq-foot (33-sq-meter) room, balcony with partial sea views

Entertainment - Free WiFi, LCD TV with cable channels
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub, and rainfall showerhead
Practical - Free newspaper, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Wheelchair accessible
Room/bed type depends on availability at check-in
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Superior Room

Superior Room

1 King Bed or 2 Twin Beds
358-sq-foot (33-sq-meter) room, balcony with sea views

Entertainment - Free WiFi, LCD TV with cable channels
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub, and rainfall showerhead
Practical - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Room/bed type depends on availability at check-in
Hide room details
Deluxe Room

Deluxe Room

1 King Bed or 2 Twin Beds
488-sq-foot (45-sq-meter) room, balcony with garden and sea views

Entertainment - Free WiFi, LCD TV with cable channels
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub, and rainfall showerhead
Practical - Safe, iron/ironing board, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Room/bed type depends on availability at check-in
Hide room details
Junior Suite Tower

Junior Suite Tower

1 King Bed or 2 Twin Beds
495-sq-foot (46-sq-meter) room, balcony with sea views

Entertainment - Free WiFi, LCD TV with cable channels
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub, and rainfall showerhead
Practical - Safe, iron/ironing board, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Room/bed type depends on availability at check-in
Hide room details
Copthorne Orchid Hotel Penang
Jalan Tanjung Bungah, Penang, Malaysia 11200

Rooms
Make yourself at home in one of the 318 air-conditioned rooms featuring refrigerators and LCD televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads.

Amenities
Pamper yourself with onsite massages and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a spa tub, and a sauna. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. The complimentary shuttle will take you to the nearby beach or shopping center.

Dining
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of 24-hour room service. Mingle with other guests at a complimentary reception, held daily. While enjoying a refreshing dip in the hotel pool, you can order your favorite drink at the poolside bar. Buffet breakfasts are available for a fee.

Business, Other Amenities
Featured amenities include a 24-hour business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Batu Ferringhi? This hotel has 3692 square feet (343 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

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Know Before You Go

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 25 per person (approximately)
  • Rollaway bed fee: MYR 75.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Fitness Facility
  • Gift Shop on Property
  • Jacuzzi/Hot Tub
  • Kiddie Pool
  • Laundry Services/Laundry Facility
  • Multilingual Staff
  • Outdoor Pool
  • Poolside Bar
  • Porter / Bellhop
  • Sauna
  • Spa Services
  • Steam Room
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 694 reviews
from Kuala Lumpur, Malaysia
Submitted on 01-12-2017
From the pictures and the reputation of the hotel of the same name in Cameron Highlands, the one in Penang sure is a pure disappointment. I am usually not a picky traveller, but when it comes to cleanliness, it bothers me so much. The room was aged, fair enough. Wifi keeps getting cut off every 2 minutes, never mind. 2 of the wall sockets did not work, don't bother me at all. But the toilet, disgusting. You can see molds building up on the wall, the side of the bathtub, on the shower curtai... Read more
from england
Submitted on 01-12-2017
I was offered a room which was filthy thebooking deal was non refundable so had tomlook at a second room a little better at least the tap, did npt move about and the light shades wher not litteraly hanging down , but the room i accepted was still. Ery dirt with lots of broken fixtures inhave photo graphed then and the green mould on windows and the cracks in the concrete at railing base on balcony, and the poor repairs and the thicj dirt on skirting and. Rusty taps and air con controls but the f... Read more
from South Australia, Australia
Submitted on 01-10-2017
Despite numerous critical reviews, our 8 day stay here was most enjoyable. We occupied a suite on the 17th floor which was exceedingly spacious, although some of the furnishings were outdated. However, everything was comfortable & serviceable & we certainly had no complaints. We had booked online & check in was smooth, efficient & friendly & all the staff that we had contact with were very helpful. Breakfast was plentiful with choices to suit all tastes, although I did not enjoy either their tea... Read more
from
Submitted on 01-10-2017
I stayed 2 nights in Junior Suite Tower with my friends and I enjoyed my stay! Room is very spacious and superb nice view facing sea with balcony! Although the hotel and room is bit outdated, but still feel comfy and relaxing staying. Staffs are friendly and always with smiles on face. Maintenance staffs are efficient as well! They proposed alternative way to overcome the problem on the stucked washbasin as spare parts unavailable. Good job! I like Breakfast place and food also. There are ma... Read more
from Kuala Lumpur, Malaysia
Submitted on 01-10-2017
The front desk staff are friendly and nice, tried their best to accommodate us. Rooms look a bit off (in term of the deco and interior) but then we really didn't mind as we spend most of our time outside. However, the linens really need to thoroughly checked as too many black stains either on the towels or even the bedsheets. Breakfast was fair enough. The only disappointing whereby upon our arrival at about 1630hrs, our three rooms were not ready. Having a small child with us, we got to resc... Read more
from
Submitted on 01-09-2017
Went to Penang and stay at Copthorne for a night. It's far from expectation. The building is old as well as the room. Check in time was long and the staff were not friendly. I guess they need to have more staff in reception. Saw quite number of guests waiting as well. Got a corner room and it's quite big but the tv is not working properly.
from Singapore, Singapore
Submitted on 11-24-2016
I was there 4 years on company retreat and I was the 2 weeks ago with my wife. It is exactly the same as it is. Stuck in 80s. We booked normal room which I have previously stayed, than i thought why not have ocean view. Paid for an upgrade when there was no other guest that block. You can always tell the occupancy rate by the morning breakfast. At max we counted about 20 pax. So unless the rest were super early bird but we were there at 8am. So I don;t see how we could have missed the "crowd". T... Read more
from Singapore, Singapore
Submitted on 11-24-2016
1. There is nothing around this outdated hotel, no malls nor eating places 2. The facilities of the hotel screamed to be upgraded, from the bad lightings to the worn out chairs in the lobby to the cigarettes & ashes around the benches outside the entrance 3. The extra pillow in the room smells 4. The duvet cover has dried blood stains 5. The bed sheets have holes 6. The extra blanket was torn & tattered 7. There was no small round table on the balcony as depicted in the hotel website gallery. 8... Read more
from
Submitted on 11-23-2016
Overall hotel quality is poor , I feel hotel is a bit dark when the first step in . Hope hotel management can improve or do some new renovation. Good quality not surprising, hotel should provide more choice of food.
from Luang Prabang, Laos
Submitted on 11-17-2016
Aged decor and fittings. It's in a boring place, nothing for miles. But it has s private beach and good pool. Down sides are faded out of date fittings, boring quiet location and no bar. Plus sides are beach, pool, extremely friendly and helpful staff and regular free shuttle bus to more lively George Town and Batu Fheinghi. I don't know where my travel agent got the place from but at over $140 a night it's way overpriced. Next time I'd stay elsewhere but it's comfortable and I would... Read more
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