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Chulia Heritage Hotel

George Town (Penang), Malaya, Malaysia (PEN)

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Based on 604 reviews
Room & Rates
Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

1 Queen Bed
139 sq feet (13 sq meters)

Entertainment - Free WiFi, LCD TV with premium channels
Food & Drink - 24-hour room service and free bottled water
Bathroom - Private bathroom and shower
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

1 Queen Bed
193 sq feet (18 sq meters)

Entertainment - Free WiFi, LCD TV with premium channels
Food & Drink - 24-hour room service, minibar, and free bottled water
Bathroom - Private bathroom and shower
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Family Room, 2 Queen Beds, Shared Bathroom

Family Room, 2 Queen Beds, Shared Bathroom

2 Queen Beds
172 sq feet (16 sq meters)

Entertainment - Free WiFi, LCD TV with premium channels
Food & Drink - 24-hour room service
Bathroom - Shared bathroom
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Basic Triple Room, Shared Bathroom

Basic Triple Room, Shared Bathroom

1 Queen Bed and 1 Twin Bed
150 sq feet (14 sq meters)

Entertainment - Free WiFi, LCD TV with premium channels
Food & Drink - 24-hour room service
Bathroom - Shared bathroom
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Basic Double Room, Shared Bathroom

Basic Double Room, Shared Bathroom

1 Full Bed
108 sq feet (10 sq meters)

Entertainment - Free WiFi, LCD TV with premium channels
Food & Drink - 24-hour room service
Bathroom - Shower
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Chulia Heritage Hotel
380, Chulia Street Georgetown, Penang, Malaysia 10200

Rooms
Make yourself at home in one of the 45 air-conditioned rooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with showers are provided.

Amenities
Make use of convenient amenities, which include complimentary wireless Internet access and tour/ticket assistance.

Dining
Take advantage of the hotel's 24-hour room service.

Business, Other Amenities
Free self parking is available onsite.

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Know Before You Go

  • One child 1 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 604 reviews
from Melbourne, Australia
Submitted on 10-05-2016
I recently stayed in one of the rooms with an attached bathroom. Although the cleanliness level in the room could be slightly better, it was relatively tidy and we had good beds to sleep in.The toilet is a little small and only towels and soap, and hairdryer are provided. Parking was off-site and a little inconvenient. We had to pay attendant at the parking lot and then bring the ticket back to the reception to be refunded the payment. Overall, for anyone looking for a budget stay with good loca... Read more
from Paris, France
Submitted on 12-05-2016
one night, ONLY one night. nice and cosy hotel but lack of smiles. basic i could say about this place. nothing much to sya about this place. you get what you pay, simple as it is. not going back again.
from Surabaya, Indonesia
Submitted on 17-05-2016
I stayed in double room and the other in family room, both were great. The hotel is clean, bright, even for the sharing bathroom is clean too. Also I enjoyed the free ride of the bicycles in the hotel. Just simply procedure and make my stay here feel different.
from Kuala Lumpur
Submitted on 22-05-2016
Chulia Heritage Hotel is located on Lebuh Chulia. It is within walking distance from some of the best eateries in Penang such as Tajuddin Hussein, Roti Canai Jalan Transfer, Line Clear, and Chowrasta Market. Entertainment and live music is within 10 minutes walk, including restaurants and pubs on Love Lane. The hotel staff were friendly. I wish they have prayer mats and Qibla indicator in the room. other than that, it is a lovely place.
from Bangkok, Bangkok, Thailand
Submitted on 25-05-2016
Really had a good time there. The prices were simply too attractive to not select this superb looking place. Room upgrade, not many people. Staff quiet and yes not so smiling but helpful and willing to please you. No breakfast, which for me is ideal since I have only one meal a day in the evening... Vividly recommend this hidden gem!
from
Submitted on 26-05-2016
Simple hotel just off a busy road. Lots of food options nearby, just around the corner from an amazing dim-sum breakfast shop. Clean and large rooms with nice shared facilities. Arrived much earlier than expected and receptionists were very accommodating. Would return.
from Chiba, Japan
Submitted on 28-05-2016
One important note about this hotel -- it's semi-outdoor. The lobby opens up to the outdoors and all rooms open up to a semi-outdoor hallway. In a place with constant equatorial heat and humidity, this was a very bad design choice. I arrived at the hotel to check-in during the hottest part of the day. This made the 15-minute wait to check-in unbelievably unpleasant. There was only one staff member working at the desk. Although not a totally unpleasant individual he tried to overcharge by almos... Read more
from Mitcheldean, United Kingdom
Submitted on 02-06-2016
Nice white and gold interior, only thing I didn't like was having to take off my shoes off each time I went up the stairs and share a bathroom but it was clean Room was small but clean enough, white sheets. Walls seem quite thin so can hear voices in adjoiningrooms. Recently refurbished though and once was quite a relic with history.
from
Submitted on 05-06-2016
Need to improve: 1. Limited parking space 2. I was staying ground floor room which near the staircase. In mid night, i can heard the sound of people talking and laughing outside the room. Also, the wooden staircase causing the noisy stepping sound when people going up-stair. 3. No shampoo, shower gel provided. Good: 1. Location is good. Near the wall art street.
from
Submitted on 16-06-2016
I will come back soon... The reason is so simple 1. Free upgrade room The hotel upgraded my room for FREE upon my request ... 2. Friendly and smiling staff 3. Clean and nice environment. 4. Share bathroom is clean 5. Parking available 6. FREE WiFi
from
Submitted on 18-06-2016
Warm service, nice environment &Value of money. Will come back if visit Penang again. Clean room and cozy bed. Free upgrade of room upon request. Friendly staff. Ideal location to nearest tourists spot. Free bicycle, surprisingly they even rinse my car
from Opatija
Submitted on 18-06-2016
Breakfast not included but no shortage of opportunities close by. Right in the middle of everything eat at little India or on Leith Street. Hotel staff very friendly and helpful. No complaints for the price
from
Submitted on 25-06-2016
The room is very comfortable and clean to stay but inside is lacking plugs to charge phones. The staffs are very helpful and friendly. Shared bathrooms are clean than expected but still have room for improvements.
from
Submitted on 03-07-2016
The hotel location is very good. Very near to famous landmarks and lots of food and drinks variety around the area. Everywhere is within walking distance. The hotel room is clean and the shared bathroom is also clean and user friendly. However, due to the structure of the hotel (ie wood panel floorboards, it is very noisy when people walk around). And in the triple sharing room, there is only one plug point which is definitely not enough for 3 pax. Other than that, good hotel, good location, ... Read more
from Kuala Lumpur, Malaysia
Submitted on 08-07-2016
Amazing heritage building. Nice and bright, well maintained, clean and friendly staff. This hotel is within a few minutes walk of everything including the market, many food outlets and the famous street art murals. The only problems we had was the fact that the door card access was not working for anyone's doors. This was ok though because the friendly staff was very happy to open the door for us any time of the day without hesitation and with a smile. This place is set back from the road... Read more
from
Submitted on 26-07-2016
Its our second time with this hotel, the environment is clean and the staff was nice and friendly. We book for the share bathroom, the bathroom meet our satisfaction. Its was very clean. Nearby this hotel have alot of street food.
from Kuantan, Malaysia
Submitted on 03-08-2016
This is the right stay if you are looking for something in the middle of Georgetown! Everything is basically good, and they are doing good job on cleanliness (although the small side table it's a bit old, and some unremovable small stain on furniture)... It's pretty comfy thou! ^_^ One drawback, which it will be perfect if there's some air cooling electrical devices in the main hall/main entrance =) Located at chulia street (main street of the town), and it's popular for FOODs!! Yes, it'... Read more
from Malaysia
Submitted on 08-08-2016
Room: Deluxe Room (1 Queen bed), Ground floor 3 nights Like: Strategic Location at Lebuh Chulia. Free bicycles for guest Powerful aircon Car park available Dislike: Mosquitoes. Smacked 5 in the first 5 mins in the room. Small room size Awaken early every morning due to loud footsteps, moving furniture, running etc from 2nd floor and noises from corridor. Vibration of ceiling causes the glass panels of emergency lights vibrates and creates noise. Bright room at night as there are a row of gla... Read more
from Kuala Lumpur, Malaysia
Submitted on 11-08-2016
We went here because of the good review. The front desk was good. But at night we had mosquitoes. We stayed for 2 nights. The second night we had to shift room because the hotel staff said the need to do something with the toilet. I was asleep that time late afternoon and had to pack all our stuff and move to the next room and we did not like that. We heard people drilling when we were in the room sleeping. Dogs barking at night, and I can't get a good sleep. The water pressure was not strong fo... Read more
from London, United Kingdom
Submitted on 15-08-2016
The hotel name sounds lovely, it is in a heritage building and it is centrally located however, these are the only positive things I have to say. The room was barely a hotel room and more like a hostel. Our room was apparently 'dulux', i dread to think what a basic room looks like. It felt dirty-the towels were grey, the sheets had were old and over washed, cheap furniture and within a few hours we had seen our first cockroach. Whoever designed the layout of the 'hotel' needs their head examinin... Read more
from Cirencester, United Kingdom
Submitted on 11-09-2016
You can't beat the location, but no breakfasts and having to rely on staff to open our hotel room each time we came back because the lock was broken let this place down. Ideal for us was the parking right in the middle of Georgetown. Rooms clean enough and air conditioning very good.
from london
Submitted on 13-09-2016
Reception staff very friendly & helpful. The standard double room is small but has everything, the deluxe double room is huge. The beds very comfortable. The location is great, set back from the road, so no road noise, walking distance from shops, Little India, street art etc. Had to rely on staff opening one room as they couldn't update the key card system.
from
Submitted on 15-09-2016
The room looked cosy and clean. However, the decoration on the wall was a lil bit scary. The room card system was not working, luckily the worker was at the lobby most of the time so they can open the door for us. The aircon was problematic as well. It was under service when we just reached, and it kept on and off in the midnight. It disturbed our sleep.
from Singapore, Singapore
Submitted on 30-09-2016
Simple, basic very stripped down, but clean and value for money. Only stay here if you are not fussy about luxury. Free wifi and excellent location in georgetown. Bathrooms that are ensuite are TINY. be prepared. also, nothing much by way of provided soap and shampoo. Bring your own. Don't stay here if you're scared by the big chinese altar with gods and incense right next to some room doors. Honestly though it's harmless, but if culturally you're intimidated, don't stay here.
from
Submitted on 06-10-2016
The hotel is clean, the rooms comfy and the location is right where you wanna be if it's your first time in Penang/georgetown. You can easily take the public bus to go praticaly anywhere on the island and you are central to every tourist attractions and sights of interest in Georgetown! I'm staying at Chulia Heritage Hotel for a total of 4 nights and i might even extend my stay! Great staff always ready to help you and answer your question! ??? you can also use bikes for free if you ask them
from Arden Hills
Submitted on 06-10-2016
This is a newly renovated family owned hotel which includes a buffet breakfast and an afternoon tea with snacks and ice cream. The staff and owners are very helpful. My husband needed to see a doctor, and the owner had us driven to a clinic by the hotel van. It is also very close to the street food action at night. Very clean and brightly lit place.
from Bristol, United Kingdom
Submitted on 09-10-2016
Stayed here as a Birthday treat while we were away. George Town is an expensive place this hotel though more expensive than most of Malaysia is in line with the prices here. The staff where fantastic especially with my random demands. The room was a great size and cleaned daily. Though the bathrooms aren't ensuite they are cleaned regularly and work perfectly. Only criticism is the hotel doesn't include Breakfast but they do say that everywhere (I just didn't notice) A special hotel
from
Submitted on 16-10-2016
Very clean, quiet and nice room with a lot of natural light (we had a front windows room). Nice and friendly staff. Hotel is in perfect location, surrounded by small cafe shops, bars and restaurants. Highly recommended
from Reading, United Kingdom
Submitted on 16-10-2016
We spent our first two nights in Penang moving between hostels and homestays, but were so glad when we found this place. The building is lovely, and it's tucked away just off the main street. Others are saying 'hostel disguised as a hotel' but I would say that is highly inaccurate. We stayed in a room with a shared bathroom and even then we still felt like we were in a hotel. All the en suite rooms are situated downstairs, and the the others upstairs. We had read it could be noisy downstairs w... Read more
from Jakarta, Indonesia
Submitted on 16-10-2016
This hotel is very strategically located near the favorite spots in Georgetown. Just in front of the hotel we can also take a bus to Komtar, it's very convenience. The staffs are very nice, and moreover, they give free bike rent, and the available bikes are a lot so you don't have to worry of not getting it.
from Kota Kinabalu District, Malaysia
Submitted on 17-10-2016
Nice budget hotel. This my second stay and it's really clean and everything are taken care accordingly. location wise is really good as its a walking distance to most eatery! Located in heritage area and to most of the attraction Georgetown has to offer!
from
Submitted on 29-10-2016
Very good hotel located in a central area close to lots of restaurants. The room was a good size with plenty of storage. The bed was very good. The shower was very good but the bathroom was pretty small. The wifi is pretty poor. The hotel doesn't really have any other facilities which means the staff don't hassle you! The rooms also have black out curtains that actually work.
from Langwarrin, Australia
Submitted on 01-11-2016
The hotel is well located on Jalan Chulia close to the action. The hotel is clean and comfortable and good for the price. And the staff are friendly enough. The only downside is the noise. Maybe we were unlucky in that it was Deepawali (Diwali) and some people were a bit festive, but the noise in the upstairs area echoes and reverberates around the wooden room and we had inconsiderate people making noise day and night. Maybe if they carpeted the place it would help to dampen it. Never again.
from Kuala Lumpur, Malaysia
Submitted on 08-11-2016
Good hotel location. Free room upgrade was given to us but air-cond wasn't working at all. However, friendly staff helped us solve this problem by giving us another room which was the one that we had booked. Everything was working fine then.
from Paris
Submitted on 14-11-2016
The hotel is veryo good. We had a room with a private bathroom, all very clean and the hotel is just a few meters away from the loud Chulia street so very quiet. Everything is white which has its charm! And super location ! Staff is very nice and helpful ! I can only recommend ;)
from
Submitted on 14-11-2016
Located at jalan chulia, whereby the staff are really nice and helpful. If you not really choosy about place to stay, you can stay here for a low budget. A lot of interesting places surrounding. Mostly you can walk around. Places for variety of penang food just around the corner.
from Seremban, Malaysia
Submitted on 15-11-2016
The Hotel is good. Room is good and clean. Location is good. we just need to walk or bicycle (which free for the hotel guest) . we can found most of the place and shop we wanted to go. the staff are polite and helpful and informative. we have a great stay !!!
from
Submitted on 15-11-2016
It was a great experience to stay. Staff average friendly, clean room and streets just walking distance away the next morning i would like to grab a bite and have my breakfast on bed. It makes me have the feeling that i was in Bangkok street. Overall, the amazing price and good maintenance created a lovely memory there.
from Klang, Malaysia
Submitted on 27-11-2016
Firstly a difficult hotel to find as there is no main road signs. Secondly, photo is very deceiving as it looks big but actually small. Thirdly, Rooms are small on the 1st floor and bathroom is common sharing. Suitable for budget travellers who don't mind sharing. Others ; Found the ground bedroom fair for the price we paid. Full toilet facilities with accessories for a 3 star hotel. No restaurants but many food outlets nearby with both local and foreign food. Local night life pretty fair and ne... Read more
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