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Holiday Inn Melaka

Kuala Lumpur, Malaysia (KUL)

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Based on 1687 reviews
Room & Rates
Living Area

Deluxe Room

This cleanly decorated room of 28 square meters has 1 or 2 beds. Bathroom amenities include a hair dryer, bidet, and bathrobes. A minibar, refrigerator, and coffee/tea maker are offered, and the room comes with ironing supplies. Watch satellite channels, pay movies, or DVDs on the TV and stay connected with wireless Internet access (surcharge). This room is non-smoking.
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Club One King Bed Straits View Nsmk

This cleanly decorated room of 28 square meters has 1 king bed and views of Melaka Straight. Bathroom amenities include a hair dryer, bidet, and bathrobes. The minibar comes with a refrigerator and coffee/tea maker. Watch satellite channels, pay movies, or DVDs on the TV and stay connected with complimentary wireless and wired Internet access. Guests in this room have access to complimentary newspapers, snacks, and cocktails in the club lounge. This room is non-smoking.
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Living Area

Deluxe 2 Sgl Bed Straits View Nonsmoking

This cleanly decorated room of 28 square meters with views of Melaka Straight has 2 single beds. Bathroom amenities include a hair dryer, bidet, and bathrobes. A minibar, refrigerator, and coffee/tea maker are offered, and the room comes with ironing supplies. Watch satellite channels, pay movies, or DVDs on the TV and stay connected with wireless Internet access (surcharge). This room is non-smoking.
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Living Area

Deluxe One King Bed Straits View Nsmk

This cleanly decorated room with views of Melaka Straight is 28 square meters and has 1 king bed. Bathroom amenities include a hair dryer, bidet, and bathrobes. A minibar, refrigerator, and coffee/tea maker are offered, and the room comes with ironing supplies. Watch satellite channels, pay movies, or DVDs on the TV and stay connected with wireless Internet access (surcharge). This room is non-smoking.
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Living Area

Suite 1 King Bed Straits View Smoking

This cleanly decorated suite of 56 square meters with views of Melaka Straight has 1 king bed. Bathroom amenities include a hair dryer, bidet, and bathrobes. A minibar, refrigerator, and coffee/tea maker are offered, and the room comes with ironing supplies. Watch satellite channels, pay movies, or DVDs on the TV and stay connected with complimentary wireless and wired Internet access. This room is non-smoking.
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DELUXE ROOM

KNG EXECUTIVE NONSMOKE

KNG FEATURE NONSMOKE

2 SGL BD 2 PERS NONSMOKE

1BD SUITE SMOKING

Holiday Inn Melaka
Jalan Syed Abdul Aziz, Melaka, Malaysia 75000

Hotel Features.
Dining options at Holiday Inn Melaka include 2 restaurants. A bar/lounge is open for drinks. Room service is available 24 hours a day. Recreational amenities include an outdoor pool, an indoor pool, a health club, a spa tub, and a sauna. The property's full-service health spa has body treatments. This 4-star property has a business center and offers a meeting/conference room, secretarial services, and audio-visual equipment. Wireless Internet access (surcharge) is available in public areas. Business services, concierge services, and tour assistance are available. Guest parking is complimentary. Additional property amenities include a fitness facility, multilingual staff, and gift shops/newsstands.

Guestrooms.
275 air-conditioned guestrooms at Holiday Inn Melaka feature minibars and coffee/tea makers. Bathrooms feature bathrobes and hair dryers. High-speed Internet access is available. In addition to complimentary newspapers and safes, guestrooms offer multi-line phones with voice mail. Televisions have satellite channels and pay movies. Rooms also include irons/ironing boards. Guests may request in-room massages. Guestrooms are all non-smoking.

At the Tea Tree Spa guests can treat themselves to a full menu of massages and body treatments, including body scrubs, manicures, and pedicures. The spa also has a steam room, sauna, and spa tub.

Sirocco Italian Restaurant - Offering wood-fired pizzas and authentic pastas, this dinner-only restaurant has an open kitchen and elegant dining room.

es.sense kitchen - A breakfast buffet, lunch, and dinner are served at this eatery overlooking the water.

Sirocco Bar and Lounge - Sip a cocktail and enjoy some music at this casual bar.

Room service - Available 24 hours.



On warm days guests can relax outside at the infinity pool; the hotel also has an indoor pool. A fitness center is equipped with cardio and weight machines.

The recreational activities listed below are available either on site or nearby; fees may apply.



The preferred airport for Holiday Inn Melaka is Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 87.7 km / 54.5 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.



Notifications and Fees:

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: MYR 24 per day (rates may vary)
  • Rollaway bed fee: MYR 60 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Based on 1687 reviews
from Kuala Lumpur, Malaysia
Submitted on 21-05-2016
Overall is OK, but the standard dropped compared to before. The room was fine, however i found out there is no hand towel and floor towel provided, i was thinking might be yet to finish cleaning the towel. When night time i back to hotel, still nothing being provide therefore i have called to housekeeping. The first thing housekeeping not apologies but question me back that didn't i just called awhile ago? I was like hey, first I've never called before, secondary if i did called earlier, and how... Read more
from Sydney, Australia
Submitted on 23-05-2016
The Holiday Inn is new, clean, and pretty good. Location is good, near the centre of town and right on the water. Nice pool and gym. There are courtesy shuttles to/from a few locations in Malacca which is very convenient. The buffet restaurant was good for breakfast and very good value. Friendly staff. Overall this hotel is hard to fault and exceptional value.
from
Submitted on 24-05-2016
We had a pleasant stay in this hotel with free shuttle to save u from crossing roads to the malls. Our housekeeping attendant is fabulous with complete amenities given daily. Deluxe room we stayed in is generally clean.Their reception staff not friendly and unwelcoming.
from Singapore, Singapore
Submitted on 25-05-2016
Best location and convenient hotel. Room may be small but hotel provides all basic needs and bed is very comfortable. I loved the bed so much that I was tempted to see the brand of the mattress. Service staff and housekeeping also good.I will recommend others to stay here.
from Singapore, Singapore
Submitted on 25-05-2016
Location is across the street from Mahkota Parade, Dahtaran Pahlawan and Hatten Square. Complimentary shuttle service to key sites, booking required. 15 minutes slow walk to Jonker Street. Good (reclaimed) seaview if you get a room on the straits view side. Rooms are decent sized though not always cleaned and replenished properly. Front office service was professional but sometimes lack personal touch. F&B service needs work. Good spa, gym and pool on the third floor. Overall a great hotel t... Read more
from
Submitted on 29-05-2016
Arrived at hotel on 29/5, checked in at 3:55 but was told rooms were not ready as they were being cleaned. Front desk told us to go to 3rd floor to have a drink without telling us that it was actually the lounge. We sat down, and a friendly trainee staff cam and took our drink order and we were served soon after. I told her we were waiting for the rooms to be ready and were asked to wait over there. About 15 minutes later, I asked her again and were told the rooms were ready but only 1 set of k... Read more
from
Submitted on 02-06-2016
Holiday Inn Melaka brought such a good experience to my husband and I. I just regret staying there for a night,we should have stayed there longer. They offered a lot of amenities such as transportation to and fro specific areas such as shopping mall and tourist area. I have not expected this amenity since I have not read this in any of the tripadvisor reviews. It very convenient and the staff are very friendly and accommodating to our requests. There's a fixed taxi cost in the city of Melaka, it... Read more
from Singapore, Singapore
Submitted on 04-06-2016
Worthwhile to book the Business Success Package deal from the hotel website directly for their club level room, though we were there for leisure. It comes with 2 free laundry per room per day and RM 90 F&B credit per person per stay. What we enjoyed about the hotel and their club room: 1. High floor 2. Big and clean room - request for straits view room 3. Access to executive lounge with free flow of beverage and canapés in the evening 4. Free shuttle bus to jonker walk and the shopping centers... Read more
from
Submitted on 16-06-2016
I stayed at the Holiday Inn in Malacca in June 2016. The room was reasonably clean but the service was less than sterling. There were no towels in the room and the carpet had not been vacuumed judging from the food debris I stepped on. It was frustrating calling down because sometimes the calls were not answered and sometimes the service staff did not understand what I wanted eg bath towels, body gel or wash or floor mat. Room service was also not great. Whilst the food came within half an h... Read more
from Kuala Lumpur, Malaysia
Submitted on 21-06-2016
This Hotel is certainly one of the best in Melaka.It has a great location with views of the sea. There is a free shuttle bus that will take you to the shopping malls or down to the old fort. The customer service is spot on. From the swimming pool attendant up to the manager, nothing is too much for them. The rooms are modern and well decorated. The air conditioning is very efficient. Room service as you would expect. The swimming pool has a stunning view and comes with sun loungers and umbrella... Read more
from
Submitted on 26-06-2016
Staying at Holiday Inn is my first choice if budget is not a concern as this hotel rate is not cheap but you are paying for d quality, cleanliness at almost top level.. it give u a sense of being at home. Best oart is d Gym n swimming pool. Nice design facing d sea. Get a seaview if available. Breakfast choices are aplenty n satisfactory. Parking is convenient with direct access to the room. The only complain i have about this hotel is d attitude of the reservation staffs. Sometimes, you have to... Read more
from Singapore, Singapore
Submitted on 26-06-2016
Booked 2 rooms for a 3 day 2 night stay at the holiday Inn in Mid-june 2016. The hotel was fully booked, I was informed that there was a church from Singapore who just came in for a church camp and most rooms are occupied by the church. I'm glad that the hotel was able to manage this to a large extent. Check in was smooth and my requests for both rooms were met. My IHG club membership was also recognized by the hotel staff at the priority check in counter- a plus point for those who are under th... Read more
from Kuala Lumpur, Malaysia
Submitted on 27-06-2016
Have been going to their buka puasa for a 3 years in a row. Good selection of foods and drinks with lots of action stations. The foods are replenished on time without much delay. The service was very good with someone always there to assist. Keep it up
from Penang Island, Malaysia
Submitted on 06-07-2016
The rooms was with great view even on 13th floor and was givin upgrade to straits view. Had a good time at the pool area with family even the water was kind of cold. The only let down was that upon checking in to room found hair in the bathtub and the bathroom has a very bad smell of musty. Request them to change the next day and it was back to the nice smell when you checked in to a fresh room. Housekeeping should give extra attention on this. Beside than that was great service from the front l... Read more
from Singapore, Singapore
Submitted on 09-07-2016
I am writing this review during my stay today. Hotel was very nice and service is good as well. Breakfast is good. I booked for two rooms that able to access their club Lounge. Official check in is 2pm. I came about 2.30pm on 9th July, I only got one room. The front office said the other room was not ready and will call me once ready. Then we went out after we got one room. Then we came 4.30pm and our other room still not ready. Even though I am a IHG member but there was no priority check i... Read more
from Singapore, Singapore
Submitted on 09-07-2016
Booked a Straits View Club Room on IHG Website. We arrived about 5pm and the hotel was busy with check-in. I was Gold Elite member but had to wait for quite sometime even though there was a priority counter. The reception was friendly and efficient. When comes to my turn, the check-in was a breeze. I was also acknowledge as Gold Elite Member. I had a high floor and with great view of the straits. The window is huge thus gives a good view. The room also facing the pool. Room size is huge and so ... Read more
from Singapore
Submitted on 14-07-2016
The location is nearby to local food restaurant...nyonya food and other outlet.it is also near to tourist area. Opposite the hotel is shopping centre and cafe. The pub and bar is also in walking distance. The hotel staff is friendly. The room is clean and nice.
from Western Ireland, Ireland
Submitted on 14-07-2016
Stayed 1 night, booked adjoining room. Room very comfortable. Breakfast was excellent and spoilt with choices. Car parking was abundant in front of hotel and in the basement free for customer. Friendly staff. Enjoyed our stay...
from Melbourne, Australia
Submitted on 16-07-2016
Had a great time here spent a week in malacca at holiday inn hotel with my husband, staff was very nice loved the food the room was small but good view was really nice. what I enjoyed most was the pool it's so clean loved swimming in it. The receptionist helped us a lot took use in the hotel van to our destination cause we couldn't get a taxi, he even took us on his day off to the airport was very friendly. Would go back again ????????
from Singapore, Singapore
Submitted on 16-07-2016
We was staying here as it's a member of IHG hotel group and I have a loyalty member, I redeemed my points here. It was a good location, the room was clean. The other good thing is the location. It was walking distance to the Jonker street and have a big shopping mall nearby. We visited the business lounge and spa here. The spa has a very good service and worth it.
from
Submitted on 21-07-2016
We held our daughter's wedding dinner party n hosted our family n guests at HI Melaka. We did looked at several hotels in Melaka before deciding on HI based on 4 criterias. It's got to have 1)spacious&le carpark areas, 2)banquet hall must be without obstructing pillars and 3)location is accessible 4)hotel well maintained n secure! Indeed the banquet hall povided us was spacious enough to accommodate all 165 guests n a dance floor, yet cosy enough for an intimate wedding party. We were allowed... Read more
from Singapore, Singapore
Submitted on 22-07-2016
Came here for a week's getaway and loved it. The hotel is pretty new and the location is great- away from the hustle and bustle yet within close proximity to the malls and eating places if you've had enough of hotel food. The view from the straits view room is nice and pretty spectacular at night, especially if it rains and there's lightning. Literally saw the sky light up. We're hoping the land reclamation works and developments around the area won't block out the view in the future. The p... Read more
from Kuala Lumpur, Malaysia
Submitted on 24-07-2016
My family and I were here last year. The service is still superb. The people are friendly and courteous. Room service was excellent. Since my husband was IHG member, the rest of the family to got upgraded to same floor. Holiday Inn Melaka will always be the go to short getaway destination.
from
Submitted on 25-07-2016
Was a rather last minute trip;reached by 12midnight and checked out the next day nonetheless we managed to enjoy our trip.Everyone was helpful and very cheerful. These are some of the many reasons why most of the time IHG group will be my top choice for accommodation.
from Kuala Lumpur, Malaysia
Submitted on 25-07-2016
Good service from entry gate to room. Facilities is commendable. Toiletries are marvelous. Food is optional but not regrettable for sure. Only location is quite far for those who prefer walking to explore the city.
from Kirknewton
Submitted on 26-07-2016
Check in was easy, and the rooms spacious and clean. Lovely view from the pools, and towels supplied for bathing use. The staff were super helpful, providing maps and instructions. Worth a walk around the city. Lots of interesting historical facts and the pirate ships was really worthwhile.
from Singapore, Singapore
Submitted on 26-07-2016
Spent 3 days in Melaka relaxing and visiting the world heritage city. Greeted with big smile at checkin and room is superb, clean and comfy. Got a sea view room with clear blue sky against the blue sea. Only setback was to cross the road to get to the shopping centre and the traffic were kind of fast.
from
Submitted on 28-07-2016
This was my favourite hotel whenever I visited Melacca as my weekend getaway, hotel condition is fairly nice, typical 4 star, especially the infinity pool with sea view. I do always enjoy the sunset view too from the room too. Location is not bad, only short distance from the Jonker. However, my last weekend stay in January 2016, prompted me to share this - my sea view room on 11th floor had given terrible experience. WHY? Only God knows why recently there is a club opposite the hotel. I am not... Read more
from
Submitted on 29-07-2016
I travel to Melaka at least once a month and have always stayed here. Everything's just perfect and comfortable and so so peaceful and quiet. The food's great too! I love it here. Will always keep coming back!
from Kota Kinabalu, Malaysia
Submitted on 31-07-2016
The Holiday Inn Malacca is a new, clean, modern holiday quite close to the attractions. Rooms are in good condition but they use too much air freshener in the air-cons resulting in a strong smell of fruits and flowers wherever you go. It actually stung our noses! Other than that, a great hotel. I'd recommend a shuttle bus though as the taxis are a complete rip-off in Malacca!
from Canterbury, United Kingdom
Submitted on 07-08-2016
We really enjoyed staying here. It is a little way out of town and not easy to reach by car but there??s a free shuttle to the town. Melaka centre is quite small and after a few hours in the heat it was nice to escape back to the peace and quiet of the hotel. We had a room on the 10th floor overlooking the straits. It was spacious and modern with a superb shower and king size bed. The view is a bit odd as there??s a lot of wasteland between the hotel and the sea but it didn't bother us and it ... Read more
from Kuala Lumpur, Malaysia
Submitted on 07-08-2016
Loved the location, which is far enough from the hustle and bustle of town yet near enough to major attractions. Amenities and facilities were as expected of Holiday Inn quality and it was a very pleasant stay. My check-in was handled by Ms. Kim who was amazing. She was very composed and never lost her smile even when dealing with an extremely difficult person before me. Despite the mix up with my booking, she got us the room configuration we wanted and did her best to make sure we were comf... Read more
from
Submitted on 07-08-2016
Nearby most of the shopping malls!. Lovely view (ask for the sea facing view). Right next to the Jetty. Rooms are spacious and clean. Newly furbished. Only Con was checking in and checking out took too long! only 4 counters and had to wait almost 30-40 minutes each time. Breakfast was nice and a good variety of food!
from Ipoh, Malaysia
Submitted on 08-08-2016
I visited Holiday Inn for a conference. The audio-visual facilities are great and no matter where one sat, the slides are clearly visible. The dining area was well arranged for the delegates. The toilets were clean and well-stocked and were cleaned often. It is close to the Melaka River and the beach and one can see the river joining the sea on the way to the hotel from the top of the bridge The staff are pleasant and friendly.
from Singapore
Submitted on 08-08-2016
Revisited this property after so many years. The hotel is still served as a good base for us to relax and explore malacca. Despite some miss Comm from the front desk during check in . Which we booked the room with bath tub (from agoda and it's more expensive) and assigned with another with none. I heard them speaking Malay infront of me when assigning room and I know they gave me another . Then I have to asked them to change again. First impression, it wasn't nice. Then room is ok, Ageing si... Read more
from Kuala Lumpur, Malaysia
Submitted on 10-08-2016
Location : Accessible and easy to find. Situated next to Mahkota Hotel Melaka near to Mahkota Parade Mall and Mahkota Medical Centre. Room : Clean and comfort. Stayed in room with twin bed with pool view. Breakfast : Foods selection are local taste and they have food for kids as well. Front service : friendly
from Singapore, Singapore
Submitted on 10-08-2016
My husband and I travel to Melaka frequently. This is my first stay in Holiday Inn and totally impressed with the hospitality. The car park was well maintained, the pool, big enough and nice. We had the luxury to use the executive lounge which is comfortable but perhaps a suggestion is to take away the curtains so that the place is brighter. During one of the time for snacks, I noticed the kitchen staff came out and started replenishing smoked salmon with her bare hands which I thought ver... Read more
from Boston, Massachusetts
Submitted on 11-08-2016
Holiday Inn is one of the best hotel chains I've been too. This one is as good as the one in Singapore, good breakfast and nice people at the front desk. the room was very clean and the view was quite nice. we went to the pool at around 8pm but unfortunately they didn't have towels left. though they give you extra pillows and bath towels for free.
from Singapore
Submitted on 11-08-2016
Stayed here for a conference. The staff were very helpful. The rooms were clean and pleasant and bright. There is a shuttle which brings one to all the tourist spots. Breakfast is ok. The spa is great! I would highly recommend this hotel.
from Singapore, null, Singapore
Submitted on 13-08-2016
We are regular visitors to Malacca. After staying in a few hotels, we decided to settle for Holiday Inn Melaka due to its tranquil location next to the sea, the hospitality of the hotel personnel, the excellent cleanliness of the hotel. I am glad it was the right choice. In one of my regular school holiday vacation to Melaka, I left my iPhone, iPad and MacBook inside the room when I left for a day trip elsewhere. Upon return, all my valuables were left intact. I heaved a sigh of great relief a... Read more
from Los Angeles
Submitted on 13-08-2016
The only hotel in this city that is on a high rise facing the straits of Malacca. If offers a very good sea view on one side and a good city view on the other. It's next to two Malls with shopping nad eating facilities. It offers free breakfast and a good lounge with ahppy hour free drinks to IHG Rewrad Club members of Paltinium level and above. The hotels has very caring staff and is always seeing that you have your requirements.
from Singapore, Singapore
Submitted on 14-08-2016
This has always been my choice of hotel when in Melaka. Security for car, good customer service, facilities and well maintained rooms... location is good as well except that u got to be careful when crossing the big main road.. nice swimming pool as well!
from Kuala Lumpur, Malaysia
Submitted on 14-08-2016
Stayed here for a conference. Rooms were largish and bed and pillows comfortable. Check-in and check-out was fast. The hotel is convenient for a shopping complex opposite it and it is about a 15 minute walk to Jonker Street. It seems to have been near the sea at one point, but with the reclamation, the sea has gone further away, and there is not much of a view across sand. We were able to use the Executive Lounge with the IHG card which was very nice. The staff in the lounge were very helpful a... Read more
from Singapore, Singapore
Submitted on 07-09-2016
Never think twice to stay in Holiday Inn Melaka when ever I visit Melaka. Hotel staffs are friendly and attentive to my needs during my stay. Every staffs will put on their happiest smiles to hotel guests which I always says .. first impression last!
from
Submitted on 07-09-2016
Service is good, gym is superb, hotel is clean, staff friendly, ample parking space and it is complimentary. What is great I can see that there is security guard rounding at the LG parking and lobby that make us feel safe staying in the hotel especially those with kids. Not to forget only those with room key card can access to the room floors. That's what most important.
from Kuala Lumpur, Malaysia
Submitted on 07-09-2016
Been here last week for short vacay. The arrival experience was great! From concierge to front desk, everything just went smoothly. Plus point, welcome drink will be served to you during your registration time at front desk which I think it is a personalize service which every hotel should have. Great idea Holiday Inn Melaka! The room was spacious and smell fresh! Very well maintain hotel and super clean! The facilities that I love the most is the infinity pool! Trust me, it is the best place t... Read more
from San Diego, California
Submitted on 07-09-2016
I could not believe this was a Holiday Inn. It was on par with some of the nicest hotels I have stayed in throughout Asia. The pool and pool deck was very nice and relaxing. I especially enjoyed the Italian restaurant, the food was fantastic. Best of all, the room was USD48 per night. I will stay here again!
from
Submitted on 07-09-2016
I enjoy my stay in holiday inn Melaka .. Receive great service from all the staffs too ... The environment are very clean n relaxing ... Facilities there seems good too ... I will definitely come again .. Cheers ?????
from
Submitted on 10-09-2016
Stayed 2 nights over weekend. Checkin was fast and efficient and we were allocated room on 12th floor. While the room was a good size, with a view of the Malacca straits, it smelt very musky and of damp, which we felt may have been as a result of water pouring out from the bath when taking a shower. We reported this to reception on Saturday morning and also explained that we had to use all the towels to soak up the water, however was very disappointed when we returned that evening to discove... Read more
from Kuala Lumpur, Malaysia
Submitted on 12-09-2016
Overall the hotel is very good. The staff are friendly and very helpful. Despite they provide shuttle bus service from the hotel to the tourist spots, you have to book early in the morning before to travel. The bus shuttle starts from 10am until 10pm everyday with one hour interval. The tourist spot is 5 minutes walk from the hotel, namely Menara Taming Sari. Once you are there, you can conveniently take the trishaw to bring you around in all tourist spots including Jonker Streets, etc. Very ... Read more
from Singapore, Singapore
Submitted on 13-09-2016
Being a regular at HI malacca, this time round, the room was a tad disappointing. As usual, I booked the junior suite, with the kids bunk bed. Checked in but could not open the door, so the maintenance guy had to come and fix the problem. There was also a weird smell in the room. The curtain to the kids bunk bed was dirty and stained. Thumbs down. Queen size bed had someone's body odor. Another thumbs down. I m not sure how they clean the rooms but this one experience was not the standard at ... Read more
from
Submitted on 15-09-2016
Given a room facing the straits. It was beautiful. The infinity pool is the best place to relax. The Italian restaurant food is a must try. The staffs were the highlight of our stay. Very friendly and courteous at all time. Keep up the good work!
from Singapore, Singapore
Submitted on 15-09-2016
Check in was fast. Staff is friendly and smile at all time. The view is amazing. High floor facing the straits of Melaka. Couldn't have asked for more. The buffet breakfast spread is good. The italian restaurant food is amazing! Definitely be back!
from
Submitted on 15-09-2016
Totally satisfied with the hotel's services, clean, and very comfortable. Would like to thank Mr. Joash Jayem for his great and patient assistance throughout the hotel bookings. Highly recommend this hotel!
from Kuala Lumpur, Kuala Lumpur, Malaysia
Submitted on 15-09-2016
We were slightly disappoint upon check in that we were given rooms on the lower floors. It didn't help that there were some misunderstanding when I made the bookings online. However, we were happy to get into our rooms after a 2hrs+ drive with kids. Rooms were clean, pleasantly comfy and we have a view over the reclaimed land & the jetty. The plus+ point was that we got to see the birds that stopped and sourced for food on that sandy area. The bathrooms came with all the necessities required. St... Read more
from
Submitted on 16-09-2016
The hotel is very nice . It is in a very strategic location. It is very near to a few tourist attractions such as Menara Taming Sari , Dataran Pahlawan and many more. It also provides shuttle service to two tourist attractions .
from
Submitted on 19-09-2016
We drive from Klang and wanted a nite rest before heading back to Singapore. We call to make a last minute booking last weekend.The staff was friendly and manage to squeeze us in. At the front counter the staff remember us and offer the family room with a discounted rate. We even receive a plate of fresh fruits. The hotel was very well maintain, we enjoy the high floor overlooking the island. Kids enjoy the pool very much. We will definitely stay at this hotel again. Keep up the good work gu... Read more
from Asia
Submitted on 20-09-2016
Before we decided on this hotel, we struggled between the more luxurious Majestic Hotel or a simple 4-star comfort. We made the right choice! Our last stay in the Majestic was pleasant but the staff were very snobbish, and most of them are foreign workers. In our stay in Holiday Inn, the check-in was very pleasant as we were greeted by a local staff, and he understands our needs. The location of the hotel is wonderful as it is just a short walk to shopping malls and the A'Famosa. The rooms are v... Read more
from Yanbu al Sinaiyah, Al Madinah, Saudi Arabia
Submitted on 21-09-2016
again as usual every time i go back to melaka i stay at the holiday inn. The hotel and staff are just as hospitable. It's a home away from home. Ms Jaz - the overall front desk manager is so helpful and efficient. Thank you Ms.Jaz. Mr. Alvin the GM is a hands on GM.Very professional. Thank you Mr Alvin.In the lobby they have a sports bar and they have a duo every night singing there. Their name is DESTINY - the singer has a voice to die for..her name is Aida. Go down to the sports bar and listen... Read more
from
Submitted on 21-09-2016
I seldom write reviews, in fact this is the first time I am writing in Tripadvisor and I feel that I need to give a great shout out to Holiday Inn Melaka's staffs and the management for making our stay a memorable stay and feeling like home. My friends and I stayed for 3 days 2 nights and all we can say is that the staffs from front desk to the restaurants to the spa were all very friendly and helpful even during busy period, they still able to greet with a smile on their faces. I will definitel... Read more
from Pahang
Submitted on 23-09-2016
Hotel not bad, still looks new and what I like the most is the location. I must say it is dangerous to cross the highway street to go to the Mahkota Parade shopping mall but they do provide shuttle service to the mall and also to the Stadhuys Building which is also so near to Joker Street. They have time to pick up as well at the same spot where they drop us. But we decide to walk back to hotel which can you believe it that it only takes us 10 minutes. Not to mention hotel staff is friendly too.
from Singapore, Singapore
Submitted on 24-09-2016
We thoroughly enjoyed our stay from day 1. The staff are very friendly with their smiles and always looking forward to assist us in every way they could. The room was very clean, cosy and spacious. The breakfast in the restaurant had a big variety that was very satisfying.
from
Submitted on 30-09-2016
Booked this hotel due to the great reviews seen here. However, was rather disappointing. Checking in at e hotel. Staff didn't mention on free Wi-Fi until I asked her. But was rather impatient when I asked to repeat again. Well, I can understand maybe it's tiring for her to keep on repeating to every customer, but if that's e case, she could have saved all trouble by writing it down in e room key card holder instead. Bathroom amenities Perhaps they are trying to go green, but only 1 small tube... Read more
from Singapore, Singapore
Submitted on 02-10-2016
Went there for a weekend get together with friends. The property is very clean, quiet, and is located in walking distance from the main attractions in Melaka. Some of the highlights of the stay were the pool, location of the property and onsite spa. The low lights - the really confusing check in and check out process. The rooms that I reserved were not ready and even worst not even available. That was disappointing. There was no acknowledgement of IHG status, of the reservation for a ... Read more
from Shah Alam
Submitted on 02-10-2016
A nice hotel with professional staff. The room are spacious and well equipped. There are two ways for you to access the Internet facilities - wired and wireless. There is no limit on how many devices that can be hooked to the WiFi - this is good. The Internet was fast and had no lag issue. There is a night market Friday to Sunday across the hotel. You can just cross the road. They have a good selection of local food and items for sale. A must go. You can haggle for the items - except for the f... Read more
from Petaling Jaya, Malaysia
Submitted on 02-10-2016
Have stayed at this hotel numerous times and its good. Good staffs and clean and decent sized rooms. The breakfast is good and the Sirocco restaurant serves one of the best pizzas and pastas in town. Swimming pool is big with a kids pool nearby. Its location is near a mall but its away from Jonker Street and the other historical places. Parking is ample. A hotel that i will always return to when visiting Melaka.
from Penang Island, Malaysia
Submitted on 02-10-2016
Great location that makes my stay a pleasant one. Having to spend all day in a conference, the hotel provides a clean and cosy environment to relax. The tourist attraction is not far away, thus It was convenient to pop out and have a quick tour of The historical attractions. The staffs at the hotel were very friendly and curteous. Looking forward to visit Holiday Inn Melaka
from Cape Town, South Africa
Submitted on 04-10-2016
Spent one night here during short stopover in Melaka. As expected, hotel in good shape and room comfortable and clean. Recommend a Straights (sea) facing room although the hotel is no longer right at the sea due to 200 meters or so of land reclamation. Complementary buffet breakfast was fairly comprehensive and quality food and service. Hotel close (15 min walk) to old Melaka town. A free shuttle service is available. Certainly worth visiting the historical sites.
from
Submitted on 04-10-2016
I had a pleasant stay at the hotel while celebrating wife's birthday. Superb arrangement by the hotel team & delicious dinner. Thanks to En Rizwan Izham & the team at the hotel....I would definitely recommend & return to this hotel anytime I'm in Melaka
from Singapore, Singapore
Submitted on 06-10-2016
The hotel locate just right behind the Mahkota Parade which the location was quite strategic. The infinity pool was nice and the gym was awesome as well. Breakfast so so and and not much of variety compare with the international standard. Room was clean and comfortable.
from Kuala Lumpur, Malaysia
Submitted on 08-10-2016
This is a hotel for those who want a seaside view from the room. It's clean and the room is spacious. Staffs are helpful and friendly. It serves variety breakfast, which accommodate to all kind of race.
from Kuala Lumpur, Malaysia
Submitted on 08-10-2016
Was here last month with my family for an overnight stay over the weekend. We have several time visited this hotel for coffee and dinner when we are on our past Malacca trips; but ths time instead of staying with relatives; we chose this hotel and I am so glad we did. The hospitality of the hotel staff and their attentiveness is way beyond expectation. After a whole day of outing in town we settled for the yummiest dinner at Sirocco. It is a truly affordable italian resto that comes with 5 star... Read more
from Subang Jaya, Malaysia
Submitted on 10-10-2016
I stay here with my wife for vacation. The overall experience is way over our expectation. This is my first stay in IHG group hotel and I am new to IHG membership, but when the receptionist has specifically addressed me as IHG member and greeted me politely, I am very impressed. I like the quality of service and the smile on the receptionist, they are really polite and helpful, namely Wei Wei and Zariz. I really love the fragrant from the air con, it is really pleasant. The swimming pool is ve... Read more
from
Submitted on 11-10-2016
Hotel looks simple yet with a touch of modern design. Refreshing. Theres a soft scent as you entered the hotel lobby. And what makes this Hotel shine from its simple yet modern design is that the remarkable service from staffs. Friendly and proffesional front desk staffs Attentive and helpful staffs during breakfast in restaurant. Clean and spacious room. I love the box for the internet cable!! Sadly not for sale... I've stayed only 2 days 1 night for work but I am planning to have another boo... Read more
from
Submitted on 12-10-2016
The place that we always return to... It is an excellent location in Malacca. . Love the room, clean and spacious also with the waterfront overlooking....Perfect View! Smells good too. It has wonderful room where we can simply relax and enjoy ourselves have a choice of pillow and excellent restaurant to choose from, especially the the Italian Restaurant Sirocco, the food is good. Love the Sirocco Bar place to chill and relax with friends too. Essence Kitchen where you can have the Internatio... Read more
from
Submitted on 12-10-2016
Great service, great environment with the infinity swimming pool, especially front desk staff and club lounge person in charge, providing the best service to their guests.... keep it up! Nice strait view from the rooms, and great location for us to visit those shopping mall and other sightseeing place as well as jonker walk is near to the hotel, ideally location for the guests who stay in holiday inn Melaka. Breakfast food is nice too, got variety of food to choose either local or international ... Read more
from Singapore, Singapore
Submitted on 12-10-2016
Book in advance for the shuttle bus where it is plan hourly. Love the watermelon juice at the bar in the 1st level. The staff is friendly and the whole hotel atmosphere is great overlooking the sea or traits.
from New Delhi, India
Submitted on 13-10-2016
The hotel is quite central and its just a 15 min walk to all the attractions plus they have a shuttle which can be booked if u aint into walking. One big positive was the staff out there - ALL smile and are quite happy to help u with recommendations. The room was a nice with clean sheets as one would expect and the wifi worked well. The only thing I found odd was the sign they had put up in the room stating amenities on charge - who charges for an extra sachet of coffee and especially if one is ... Read more
from
Submitted on 15-10-2016
Nice , clean, private and quiet massage place . Really enjoyed a good experience in Tea Tree Spa , appreciate the service attitude of the staffs from entering the spa until end of massage session i like the massage skill of their therapist ( Normah ) . Really like this Spa .. i give excellent and will come back for sure!
from
Submitted on 17-10-2016
The room is comfy and you get a nice view overlooking the city. Warm, friendly staff who helps me when my baby fell sick and I was looking for a nearby clinic. Although the breakfast buffet choices are limited, there's a nice corner specially for kids to get their meals. Highly recommended for families with little children!
from
Submitted on 19-10-2016
If you are new to Melaka and want to explore the local cuisine- the best place to sample the food is the breakfast buffet at Melaka. You can try their interesting range of food and if you like the cuisine you can always take more. So when there is a new guest who is totally new to the cuisine this is the perfect choice. very reasonable rates- wide array of the regular menu too...i would recommend you have a brunch and forget lunch. The view of the Malacca straits is also beautiful from their bal... Read more
from Rebecq Rognon, Belgium
Submitted on 20-10-2016
I've been here when the hotel opened back a few years ago and unfortunately no improvment at all in term of service. We are here this week in the frame of a business meeting (hotel is not my choice) and just trying to get a Diet Coke, actually Diet Pepsi is a challenge. It took me yesterday 15 min at the main restaurant to get one and had finally to fetch it by myself. The same happened the day before. During meeting we have pauses and getting coffee is also a real pain: whether it is not ready ... Read more
from
Submitted on 23-10-2016
2 days there , good view good enviroment, near to bandar hilir. you can walk and then a mall in front of you. The food variation is very much rare to find. But, make sure the hotel display which one halal food and non-halal food. so that people not curious on the food that they ate. Good hospitality with function room. You can also get a grab from the hotel to go around bandar hilir/klebang
from Kuala Lumpur, Malaysia
Submitted on 23-10-2016
We stayed for one night at this hotel simply for the reason that we didn't have time to thoroughly look for a hotel based on TA's reviews. Being such a historical town that attracts many tourists and visitors, locally and abroad, hotels would have to compete with each other to provide the best services, leaving a lasting impression for their guests. Having said that, I was delightful to see at least an average of five personnel at the reception counter every time I took a glance at the lobby. Th... Read more
from Singapore, Singapore
Submitted on 26-10-2016
I've been in this hotel for several times now. This is a great hotel with excellent view both of the city and the seaside. The room was spacious and well kept and the smell was really nice. Too bad i wasn't able to get the type of the scent they used. I had an excellent stay. Just across the hotel are malls and restaurants. But prior to my stay, i was trying to contact them with regards to a transportation from melaka to singapore. Tried calling them several times but they can not give a price f... Read more
from Petaling Jaya, Malaysia
Submitted on 28-10-2016
Was on holiday with a toddler from 21-23 Oct and stayed in room 1512. I supposed not a peak period. Thisis the 2nd time in 2 years we are staying in this hotel as my son loved it the first time around. We were there on a supposedly low peak however there were no staffs to help with the luggage and i have to ask for help when we arrive via car. There was no greeting no smile from the person who helped us with the luggage. So cold and this certainly is not what is expected. There were only about... Read more
from Kuala Lumpur, Malaysia
Submitted on 28-10-2016
Good location and free parking. The pool closes at 9pm which is too early. Should be 1030pm for guests who arrive in late. Our simple room service order was completely screwed up which was disappointing. Our room (1511) was tired and in need of a renovation. Club floors are on floors 17-20 which I'm sure are better.
from
Submitted on 29-10-2016
I have to say I had 5* service when I stayed here this trip. I was warmly greeted and checked in by Wei Wei at Front Desk. I had a minor issue with my room which was immediately handled by the manager Ms Kim who more than made up for it. The cafe/bar staff were friendly and I must say I loved their tomato & avocado bruschetta!
from Puchong
Submitted on 01-11-2016
This hotel is the best as far as my family members are concern. Anytime favourite hotel. However, we notice about the price.... it is getting beyond our budget. However, i just love their service and facilities! Holiday Inn Melaka has a team of very professional workers! Their GM is very kind and committed too. I saw the GM came to ground and monitored the progress of a Grand Wedding. He was making sure that everything would run smoothly. In his mist of monitoring, GM never failed to greet th... Read more
from
Submitted on 02-11-2016
Check in for 2 nights at its Club Executive room on the 20th floor. A large lobby with minimal and simple decoration welcomes you. Staff are friendly and check in/out was a breeze. Don't see many security like some hotels though. Big surface and basement car park but again don't see any security and if there are security personnel, they don't check cars coming in and out. Club Executive room guests are accorded with excellent free snacks and cocktails or beers every evening at the lobby lounge. ... Read more
from
Submitted on 02-11-2016
I have clocked enough points to exchange for 2 rooms for 1 night at this hotel, 1 room for my family and 1 for my parents. I am quite happy that the "free" rooms were deluxe and came with all. the necessary amenities, not just a bare standard room that you get sometimes with points at other places. The room was big and cosy to accommodate my wife, daughter of 7 yrs old and myself. My parents found their room just as comfortable. Breakfast was pretty good. You find fresh waffles etc at live st... Read more
from Malaysia
Submitted on 06-11-2016
AWESOME..nothing to say....I AM SPEECHLESS. 5 STAR SERVICE FROM THEM..... Nothing is bad here...Restaurants provide excellent food, Infinite Pool provides awesome view. The rooms are clean and it even comes with a dvd player lol. Even has super fast internet. Definitely coming back !!
from Singapore
Submitted on 07-11-2016
We were initially booked at The Sterling, but due to a room problem, was transferred to the Holiday Inn Melaka. Finding this hotel was relatively easy, it stood out on its own near the beach, and had its own signs and small road leading to it. Car park is free for guests and is brightly lit with security with convenient access to room levels. A few factors that I would feel garner this property a full "Excellent" rating. Firstly - Service. Check in was fast and very promptly handled, with ... Read more
from Kuala Lumpur, Malaysia
Submitted on 08-11-2016
As I travel to Malacca quite frequently to visit family, I have stayed in a number of different hotels and Holiday Inn Melaka is the best thus far. The rooms are priced very reasonably and you get a very comfortable room. Breakfast selection is good with variety from different cuisines. If you stay in the suite, drinks and some snacks are complimentary. It is very popular with business travelers and tourists so it tends to get busy at the check-in and check-out times. However, staff are always... Read more
from Singapore
Submitted on 11-11-2016
Feel a bit disappointed because of no staff discount during my check in, the room are fantastic and swimming pool really great. I will come back again if the hotel are going to give me staff discount.
from
Submitted on 17-11-2016
One of the best hotels to stay when come to Melaka. There's the seaview or the town view. Convenient to just walk over to the Mahkota Parade shopping mall and from there you can cross over to all the other malls next to it or across it. If you are into much walking you can even walk right to where all the historical places are after the other mall you pass through after Mahkota Parade. Otherwise you can also just go to the jetty section and choose some cafes to enjoy the evening or the karaoke i... Read more
from Kuala Lumpur, Malaysia
Submitted on 22-11-2016
Hotel located at the quite part of the town but walking distance to Mahkota Parade. My room got the sea view, facing melacca island, which stimulate relaxing mood. Spacious room, comfortable bed and it has all you in need as business traveler. Breakfast selection was good. However, lunch dishes were limited and not much choice for vegetarian.
from Aix-en-Provence, France
Submitted on 24-11-2016
I stayed 3 nights. Well located near the sea and not far from shopping center. Rooms are large, clean. Bed is large too. Not enough channels available in my opinion. Breakfast is ok. Overall service is very good.
from Singapore, Singapore
Submitted on 24-11-2016
Here for a few days of meeting. Check in was quick. Room was spacious and clean. Near to shopping Centres and walking distance to many tourist attractions. Good view of the Straits. Worth visiting. Good value.
from Singapore, Singapore
Submitted on 26-11-2016
Stayed 3 nights in the Kids Suite, 1x king bed and 1x bunk bed in a seperate enclave for the kids. Location is wonderful, walking distance to 3 shopping malls and the free shuttle svc was efficient and easy to use. The service staff were responsive and friendly. Xavier was especially helpful. Room was clean, well kept and functional. Safe car parking. My only gripe was the free wifi. As it was free, the efficiency level was not reliable and slow. Other than that, really enjoyed our stay!
from Winchester, United Kingdom
Submitted on 28-11-2016
The hotel is well situated with a bus that will take you around the town. We had a comfortable and clean room with an amazing view over the sea. The swimming pool was a good size with plenty of shaded sun loungers. Breakfast was good especially the delicious scrambled eggs!
from Singapore, Singapore
Submitted on 30-11-2016
Hotel of my choice for my past few biz trips to Melaka. Love the luxury hotel feel here, though it's probably smallish for the standard Holiday Inn. Food was fine at Sirocco the Italian restaurant. Breakfast was standard affair.
from
Submitted on 30-11-2016
It was my first time in Melaka and having stayed in Holiday Inn Bangkok before, I chose this as my preferred choice. Very good location within walking distances to many tourist sites around, and only a street apart from a few of the largest shopping Malls in the state. The reception was also prompt and friendly and they upgraded my room instantly upon noticing that I was one of their club members. Room was great with decent amenities, clean and freshly prep upon check in. On the 2nd morning,... Read more
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