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Citadines Uplands Kuching

Kuching (form. Sarawak), Sarawak, Malaysia (KCH)

Hotel + Flight from
WAS
Based on 320 reviews
Room & Rates
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Citadines Uplands Kuching
Lot 866 And 7126 Jalan Simpang<br/>Tiga Section 64 KTLD, Kuching, Malaysia 93350

-checkin - 1500 -Checkout - 1200 . -Family Policy -Children Up To Age 11 Stay Free In Same Room As A Paying adult Using Existing Bedding. Children Ages 5 To 11 Pay The extra Child Charge Of Rm 50.00 Per Night. Children Over This age Will Be Considered An Adult. . - The Property Is Suitable For Children . -Pet Policy the Property Does Not Allow Any Pets . -Group Policy this Hotel Does Not Offer Group Discounts. 8 Rooms And More are Considered A Group. For Group Reservations Contact enquiry.Kualalumpur/At/The-Ascott.Com. . -Meal Plans continental Bkfst all Rates Include Continental Breakfast . -Commission Policy 10 Percent Commission On The Following Rate Plans- Best available Rate Bar. The Property Participates In The following Centralized Commission Programs- Lanyon. exceptions May Apply-Please See Hp. . -Hotel Taxes And Service Charges taxes And Service Charges May Apply please Check Hrd Rate Rules Display .


Based on 320 reviews
from
Submitted on 15-05-2016
Booked the 2-bedroom premier. The staff at the reception and housekeeping were very friendly, pleasant and prompt with our requests. The check-in and out were done quick and without any fuss. Car park is free and very convenient. The room is clean but a little run-down. Poor and weak WiFi coverage, sometimes unavailable. Very poor window insulation, even closing the curtains doesn't help to block the traffic noise.
from
Submitted on 17-05-2016
Stayed for 2 nights for a short trip to Kuching. The room was comfortable, with a small kitchen, mini living room, and bedroom all stuffed into a room. Surprisingly comfy although so much is stuffed into a room. The staff were friendly and helpful. The buffet breakfast though is rather on the low rating for me and needs improvement.
from
Submitted on 25-05-2016
We stayed at level 8. Good height. The room is big with 2 bedroom, living room and a kitchenette fully equipped. We were totally thrilled. Basement has supermarket, cafe and a pub "The Library", it seems a very hip place. The Pillows and bedding is very comfortable. The toilets come with full toiletries. Check in and out is quite a breeze.
from Kuala Lumpur, Malaysia
Submitted on 30-05-2016
Studio Premier Pros - Modern, clean, spacious, LCD TV, free WiFi, good hot shower, cordless phone, sofa with coffee table, writing desk with reading light, good air conditioning, coffee/tea maker, microwave, induction cooker, kitchen utensils, large fridge, toaster, iron, hair dryer, nice city view and opposite Spring Mall Cons - Trash from previous guest not disposed, minor stains on bed sheet, paint peel at some corners and poor air conditioning at cafe during breakfast.
from
Submitted on 01-06-2016
Citadines upland, Kuching is a nice place for you to stay. Opposite of the hotel is The Spring shopping mall. There is a bridge to get to the mall. The room of the hotel is very big and comfortable. There are kitchen utilities, kitchenhood, fridge and bathroom utilities provided in the room. I have book 1 executive room (2 bedrooms) and 1 studio premier room and most important it is connected room as shown in my photo (the door is connect to another room). Hurray!!! It is good for my family fo... Read more
from Kuching, Sarawak, Malaysia
Submitted on 08-06-2016
Very modern design. Nice swimming pool. Nothing fancy about the breakfast. You can cross over to the sPring shopping mall from ST3 building by a covered pedestrian bridge via Rusty Bean & Batter on Level 1.
from
Submitted on 19-06-2016
This is the second visit to Citadines Kuching. We were there from 14-17 June 2016. Very comfortable place and accessible to The Spring shopping centre just opposite of the road. The only problem we had when staying in room 0319 was the constant choking of the master toilet and a few ants appearing on the table top of the vanity area. In terms of service they were excellent. From check in staff to operators on call. We called the operator for help regards to the choke and within 5-10 mins the te... Read more
from Singapore
Submitted on 23-06-2016
Clean and comfortable interior layout. Nice kitchen. Friendly staffs. The only thing need to improve the most is the breakfast buffet. Too little variety of choice and not warm enough to consume. Suggest to add in more local cuisine of food.
from
Submitted on 27-06-2016
The stay was so confortable that it really felt like home. The facilities is good and clean. Light cooking is available with cooking amenities for 4 person. I am definitely staying in this apartment for the next trip.
from Labuan Town, Malaysia
Submitted on 29-06-2016
the apartment is a bit out from kuching city. but there's a mall across the road and convenient store at ground floor make is easy to relax and enjoy the time there. it is 15min from airport and 15min from the city.
from Kapit, Malaysia
Submitted on 30-06-2016
The apartment was clean, plenty of space and not far from Spring Shopping Mall. The space was nice size and quiet. It was nice to have a kitchen to make our own meals. The space was very clean and cozy. In the future we will recommend your apartment to other people.
from Toronto, Canada
Submitted on 02-07-2016
This place is cozy and clean. Apartments are well furnished, and swimming pool though a little cold offers refreshing swims. Great location. Located right across from a major shopping mall. Highly recommended.
from harpenden
Submitted on 03-07-2016
For us it was a little out of town (17-20mr) each way in a taxi, but a peaceful area with a good roof top pool. Breakfast was very basic, got a coffee most days from The Island coffee shop on ground floor. Also had ants in our room in floor 6! Welcome washing machine in room though so not everything dirty to take home
from Kapit, Malaysia
Submitted on 03-07-2016
The place was very near for food and shopping. 15 minutes ride from airport. The staff was friendly. A place to stay when you are staying for a long period of time (apartment with complete cooking utensils). The only things is, it is very far from the town area. I wonder if there is a shuttle bus? Hmm..
from
Submitted on 04-07-2016
The location maybe a bit out of the kuching city area but there are restaurants nearby and also the nearby mall is the Spring Mall which only takes less than 7mins walk. The staffs here are friendly, helpful and always greet you with a smile whenever you see them. The room is tidy, clean and cosy.
from Kuching, Malaysia
Submitted on 06-07-2016
It is very suitable for helping a small room party for birthday, bachelor night or just have a leisure stay. It provide kitchen full utility and walking distance to supermarket and shopping centre. There is even a bar downstairs
from Sibu, Malaysia
Submitted on 06-07-2016
Nice room with good view and condition. Spring mall is just opposite the hotel. There's kitchen where you can cook supper or prepare some snacks while doing your work or watch movies. Everything is available in the room including kettle, iron ans etc
from Kuala Lumpur, Malaysia
Submitted on 11-07-2016
Not worth the money paid for. Could be somewhat better. To improve the breakfast menu and breakfast area. Looks more like a canteen or cafeteria rather than a hotel dining . Toiletries must be provided adequately
from
Submitted on 11-07-2016
Citadines Hotel was great. Being a budget experience with Expedia we didn't set out sites too high but the Citadines Uplands Hotel was far more than we expected. It was elegant, comfortable, clean, with friendly staff. A continental breakfast was included but there was hot food as well so it was adequate to start the day. The apartments were attended to each day and a bottle of water provided daily. The hotel is opposite a shopping mall which was very handy and there was a bus service out the... Read more
from Indian Rocks Beach, Florida
Submitted on 16-07-2016
The service here is the best although im not sure about the breakfast I expect good breakfast in the morning but what i've got not as good as i expected I like the interior and exterior in this hotel. Makes me feel cozy
from
Submitted on 17-07-2016
We stayed for 7 nights and enjoyed our stay. Room was perfect: clean, spacious, good mattress, quiet and multiple facilities such as an iron. Breakfast is good, hoewever it's more or less the same each day. For us no problem though. Swimmingpool ok, bit cold and sun disappears behind the hotel around 16 PM. Launderette available. You can do an entire wash for RM 20, which is very convenient. Locationwise not ideal: Kuching waterfront lies at 2.5-3.0 km. Taxi's will bring you for around RM 15-20 ... Read more
from kuala lumpur
Submitted on 19-07-2016
The property is well maintained. Staffs are friendly, polite and helpful. Check in and check out are quickly handled.Surely will stay here again if going to kuching. Overall we are satisfied and happy.
from Malaysia
Submitted on 21-07-2016
The location of hotel is not that nice. But the experience of staying, clean, silent, friendly of staff is excellent. The hotel price is not expensive. Facilities is completely excellent. Hope that breakfast of choices can be add more and more.
from
Submitted on 25-07-2016
Not many selections to choose from the breakfast buffet and the bed is an uncomfortable spring to sleep on. However, the location is strategic and has a wonderful shopping to walk across. You need to prepare an umbrella during raining days.
from Kuala Lumpur, Malaysia
Submitted on 26-07-2016
Was here twice for a business trip, and repeat the third visit with family due to excellent service and convenient room. Great accommodation provided by the management. Convenient shop is at the ground floor. You can buy groceries and cook in your room. Microwave oven and electrical hob are provided. Spa and coffee houses are also at the ground floor. I like the swimming pool most, big pool with several pools formkids. Gymnasium is just beside the pool.
from Bintulu
Submitted on 01-08-2016
I have a good experience staying in Citadine Hotel. A friendly staff upon check in and check out. A beautiful apartment interiors and condition. Restaurant, bar and Shopping Mall just nearby the place. Near to the airport. I experienced a pleasant stay at the hotel.
from Bandar Seri Iskandar, Malaysia
Submitted on 01-08-2016
The room was well equipped with a microwave, refigerator, induction cooker with all cooking utensils and plates with cutleries. The room was well furnished with a great desk for working. Has a beautiful view of Kuching.
from
Submitted on 05-08-2016
We had a very nice stay in Citadines hotel, the rooms are comfortable and clean. The hotel has a beautiful pool, unfortunately without sunshades or a bar. Breakfast is locally inspired. The service is really endeavored and helps with any belongings. To sum up we would definately come back again.
from
Submitted on 08-08-2016
Very superb location....you have a supermarket for sundries on the ground floor.....a.cafe that serves nice coffee and oies at the front entrance....lots of eateries within 5mins walking distance (chinese...malay...indian)...spring mall is a short walk across the road via an overhead bridge... The rooms are great...with a kitchenette....and a living room We had a business discussion in our living room which was ideal.... Overall excellent but the breakfast is not great...not even good...so if... Read more
from
Submitted on 10-08-2016
The apartment is comfortable with cooking facilities which is a great plus and the beds are comfortable. There is a shopping mall around the corner and variety of food outlets too. Lets just say, you can never go hungry here. But... if you long for that authentic feeling of being in the native land of Borneo, mingling with the local, you might not find it here.The favourite tourist spot, the waterfront, is a few kilometers away, but still, is reachable by cab and is... Read more
from ct, usa
Submitted on 14-08-2016
Although not in the main 'tourist' part of Kuching, this is a great place to stay. We stayed for a week and used it as our base to explore Sarawak. It is very comfortable with a great pool. The staff are very helpful, in particular a man called (I think) Ishmael who went above and beyond to help us sort our various trips, saving us lots of money in the process. There are lots of eateries nearby, try Dot's for waffles and pizza and also the Spring mall opposite has a great food court. The breakf... Read more
from Hyderabad, India
Submitted on 15-08-2016
Every Staff faced here were very friendly. The rooms are spacious. The security was good. Very good outside view. Store, Restaurants and Spring Mall are with in 250 Meters from the apartment. Had a very peaceful stay.
from Kuala Lumpur, Malaysia
Submitted on 17-08-2016
I love the location, services within the building, security of the building and eateries within walking distance. The swimming pool, kids pool and jacuzzi are all in great condition. The apartments are kept in mint condition. I am impressed on the small but well equipped kitchen; came with a toaster and a fridge! I had a great time with my family enjoying the eateries around Citadines Kuching and The Escape game room. Staying in the apartment while shying off from the afternoon heat and enjoying... Read more
from riyadh
Submitted on 28-08-2016
good except housekeeping overall is good but don't trust them with wake up calls Internet sucks rest housekeeping is lazy especially if u r there for more then three days there room cleaning quality decreases
from Miri, Malaysia
Submitted on 30-08-2016
Improper check in & Check out process that cause people disappointed. The lack of alertness of people occupied the room during the day. The receptionist should give and check the room accordance to the system.
from
Submitted on 31-08-2016
Great and confort stay at the citadines uplands kuching. Studio apartment great view and poolside bbq can be requested from management. Just opposite the spring mall. Lots of nice food around that area. Strongly recommended!
from milano
Submitted on 04-09-2016
My family and I have spend 4 nights here in August 16. The hotel room was spacious with two bed rooms and two bathrooms. It was also a small kitchenette fully equipped and a living room. The hotel was clean and well located 15 mins away from the airport and the same to downtown. Also facing a shopping mall with all kind of shops and food. The only minus was the breakfast in a real "anonymous" area and not really good.
from Kuala Lumpur, Malaysia
Submitted on 08-09-2016
The location is great as you just walk across the road and there is The Spring Shopping Mall. There are some nice cafes served nice food at the ground floor of the apartment hotel. The room is clean and comfortable to stay. Wifi connection in the room is good.
from Klang
Submitted on 11-09-2016
Comfort room , convenient and friendly . If going to Kuching this is the best place to stay and convenient to go around the town no matter business trip or travel with friends or family . Ascott Serviced apartment is the best choice either within Malaysia or overseas .
from
Submitted on 14-09-2016
My overall staying experience was actually better than what I have expected. Front desk were helpful and accommodating. Room is clean. It has one of the most complete equipped kitchen I've seen so far compared to many other serviced residence.
from
Submitted on 15-09-2016
The pictures show a shiny new room. These rooms are tired and banged around. Walls are all marked and door handles loose. Not very clean. The 2 bdrm rooms have basic kitchen facilities but make sure you wash utensils b4 you use them as no dish liquid so they are not clean. Aircon is effective. Situated opposite Spring mall which gives you dining options without the hassle of going far. Also gr8 artisan pizza place on ground floor. If you need 2 Bdrms for a young family and don't want to pay fo... Read more
from
Submitted on 16-09-2016
The room is beautiful, clean and tidy . Of course the location is perfect in front of spring mall. The staffs are very friendly and helpful. However the breakfast is not so fancy, the sausages are not good and the environment during breakfast are quite dark.
from Sibu, Malaysia
Submitted on 17-09-2016
Excellent stay and highly recommended fo others who wish to travel with family members. Choices of food for breakfast may improve a lot more. Looking forward to more special prices / seasonal discount promotion. Thank you.
from Ipoh, Malaysia
Submitted on 18-09-2016
Overall the apartment is good and my family enjoyed our stay. Good location with east access to downtown. There is a shopping mall opposite the service apartment. The only thing which needed to be improve is the condition of the beds and the breakfast variety.
from Kuching, Malaysia
Submitted on 18-09-2016
The services is superb ! Helpful staff, good location. The room is great and gives special kind of atmosphere. Bed is very comfortable, toilet is clean and also comfy, and the whole apartment was great for us. Apartments equipped with all that's needed and a little more. Highly recommended.
from Kuala Lumpur, Malaysia
Submitted on 20-09-2016
The facilities and service provided are very in good condition but the optional of breakfast not satisfied. The location of Citadines and The Spring shopping mall makes us very convenience and easy access!
from Singapore, Singapore
Submitted on 22-09-2016
Firstly I'd like to thank Nur Fadzilah for the great initiative of checking me in for my flight. Her effort goes to show how she pays attention to her customers' needs, thinking 2 steps ahead on making a customers' day. I didn't asked her for it but she was willing to go the distance. Amazing. Thanks to Maria for her kind assistance. I'll definitely bring my family and friends here someday. At Citadines..the rooms are large.. so spacious I have ever come across for the great price. And it is r... Read more
from Kuala Lumpur
Submitted on 30-09-2016
It's my first time going to Kuching and after some research, we choose Citadines because of its location - near to the airport and there is a shopping in front of the hotel. The staff from the front desk to the house keeping is very helpful, attentive and friendly. The breakfast cafe do not belongs to the hotel and not much choices, but at acceptable level based on the price paid per night. I don't mind coming here again for my next Kuching trip.
from Kuching, Malaysia
Submitted on 05-10-2016
Decent hotel, there are rooms for improvement. If you are a breakfast party person, this hotel might not for you because you will find very limited choice of menu for breakfast. Upon check in, need to wait almost 2 hours to get my room.the room was not cleaned properly, lot of dust n sandy floor.toilet not cleaned well and it got a bit noisy during night time (from those having party & karaoke).
from Kuala Lumpur, Malaysia
Submitted on 09-10-2016
We had to stay in Kuching for 2 nights and decided to stay here based on some online reviews. The hotel / service apartment was in a convenient location; 10 mins from our destination and 15 mins from the city. Perfect for us. Surrounding areas had eating shops, sundry shops, banks and best of all, a shopping mall across the street. Rooms were very modern, spacious, clean, cozy and was equipped with a kitchenette and many utensils and amenities. However, we did not try their lovely pool or gym. ... Read more
from Kuala Lumpur, Malaysia
Submitted on 10-10-2016
The Pro: This hotel is located strategically in the middle of the town, it has shopping mall name The Spring opposite hotel. The room is clean enough and the facilities provided was perfect. I love the ambiance and environments of this hotel because it is so peaceful. The swimming pool are great large enough and it has jacuzzi also. The Cons : During check in I ask for an upgrade but the receptionist said that the hotel is fully booked i check online at that time and there are plenty of rooms... Read more
from kuching
Submitted on 11-10-2016
Worth the the money! Room is spacious and clean.Eventhough check out is at 3pm like that,but it is still worth the wait. WiFi sometimes ok sometimes very bad. Will certainly stay here again some other time
from Miri, Malaysia
Submitted on 11-10-2016
Comfortable, very easy to walk at shopping mall opposite the residence.. Also the mini mart at downstairs is very convenient. Plus easy for parking and its free of charge. The room was very clean, kitchen is complete with basic stuff. Nice view.
from Kuching, Malaysia
Submitted on 12-10-2016
I booked 1 bedroom exec room via booking.com. But when I reached the hotel, they said my room was cancelled by system coz my CC couldn't be verify. I didn't know about that because maybe I didn't alert with my email notification (yes, maybe its my fault). However, I did make a call on the morning the day before I C/I & informed the reservation counter that I might be late C/I around 5/6pm due to late arrival & is it ok for that, and they said, should be no problem. Nobody informed me that my boo... Read more
from Kuching, Malaysia
Submitted on 12-10-2016
Worth for it, worth for every single dollar, no matter is for business trip or vacation, highly recommended. Convenient, good location, cleanliness place, great environment. Simply the best, for a stay to experience it.
from Kuala Lumpur, Malaysia
Submitted on 14-10-2016
Clean, and very good facilities . I like the kitchen and my wife can use those kitchen facilities to prepare food for my baby. Stuff is friendly and helpful where I requested change room on second day they had processes it immediately once we ask for it.
from Kuala Lumpur, Malaysia
Submitted on 16-10-2016
For a lodging of their class, they must have served one of the worst breakfast, ever. Not to mention the worrying level of hygiene shown by the kitchen staff. If you're booking the room with the kitchen, you're probably better off cooking your own breakfast or go to the coffee shop, next to this building. That being said, I liked that they had option for rooms that comes with a fully functional kitchenette and a living room. Feels like home away from home - minus the fact that the place wasn... Read more
from Singapore, Singapore
Submitted on 17-10-2016
This serviced residence is well located even though it's not in the heart of the city. There are some modern shopping malls nearby - one is just across the road - and restaurants/café/ coffee shop are plentiful. A good choice for those with children. There's daily housekeeping and the amenities in the room are the usual basic stuff.
from Kuching, Malaysia
Submitted on 18-10-2016
3days 2 night and it worth every penny! There's a lot of improvement on the breakfast (this was my 3rd time stay at Citadines). Everything is good, no complaint! No hassle during check in and out. Great!
from Malaysia
Submitted on 18-10-2016
This apartment hotel is just opposite The Spring shopping Mall. You can have Sakae Sushi, Sushi King, Nandos, and many food from the food courts. You also can purchase some fresh meat or vegie from the supermarket Ta Kiong and cook in the apartment.
from Kuching, Malaysia
Submitted on 19-10-2016
Plus point -This serviced residence is well located and strategic for business travelers. Need not go through heavy traffic in the town center. there is shopping center across the road with some familiar F& B outlets and supermarket. Security is good. Feels very safe. Quiet. Clean and modern. Friendly and responsive staff. Internet speed in the room is pretty good (for Kuching standard). Stayed in non smoking floor, and really there is no smell of cigarettes. Kudos for strict enforcement. Set ... Read more
from Kuching, Malaysia
Submitted on 25-10-2016
Overall is good, will back to Citadines again. Only the breakfast very poor, overall is good and my family enjoy swimming and relax at citadines. Will go citadines again for next trip with family. Thanks
from Kajang, Malaysia
Submitted on 26-10-2016
Excellent stay at this place as what we got was worth more than we paid for. The apartment was clean and in excellent condition. The staff were friendly and helpful. The breakfast food was not great but sufficient. The amenities are basic but sufficient as well.
from Kuching, Malaysia
Submitted on 31-10-2016
Improve the quality of staff service n the hotel service.example,pls dont lock the main door tru the hotel lobby which is the main door inside the mall at level 2.because when we finish our diner at k11 that nite,when we want to go to the lift via the k11 level,we cant use the door even we have our key card.we have to go down,turn over the building from the main door at ground floor.its very scary moment.hope to improve it!
from Miri, Malaysia
Submitted on 01-11-2016
Strategic location - Opposite The Spring, 5 mins driving to Vivacity, 5 mins driving to CityOne and 10 mins driving to the city. Value for money - As Ascott online member, I got a very good price. Room - As expected, clean small apart hotel. Kitchen utensils also provided, all you need to bring is your food.
from Mukah, Malaysia
Submitted on 01-11-2016
This is everybody's home. Try and feel it yourself. Everything suite a perfect home with adequate parking space, spacious room, relaxed ambient... Easy access to luxury shopping mall with all freshest ingredient you can find. Kuching full with local delicacy for everybody to cook own your on way as Citadines livestyle.
from Kuching, Malaysia
Submitted on 02-11-2016
Very good and nice place to stay especially for big family. The breakfast menu also nice and tasty. The pool also got provide for baby to swim. The room service is complete with the iron/hairdryer which some hotel did not provide. Will come back here again one fine day! :)
from Kajang, Malaysia
Submitted on 03-11-2016
Rooms were well maintained and clean. Internet wifi signal was strong. Kitchen well equipped with utensils, microwave oven and a large fridge. Good house keeping service provided. Breakfast was basic but sufficient.
from Vught, The Netherlands
Submitted on 08-11-2016
Nice hotel. Rooms with sitting room and kitchen, clean and with a bathroom for every bedroom. Great swimmingpool. Close to a shopping mall with restaurants and cinema. Kind employees. Not very near to the city center.
from Mukah, Malaysia
Submitted on 09-11-2016
comfortable places , excellent service by the staff, super cozzy room, friendly staff...if you want to stay there, make sure you call they sale executive name Baiti, she can help you a lot. excellent room with affordable price, beyond expected..tHe Spring shopping mall just beside the hotel, just walk through flyover to go there..easier to eat, watch movies, shopping and other activities
from Singapore, Singapore
Submitted on 09-11-2016
The hotel is situated opposite the Spring Shopping Mall and has a pub/club "The Library" around the corner from the hotel. Reception lobby is on the 2nd floor My apartment was spacious. Bed was ok, clean but pillows not comfortable. Shower floor wasnt clean. Internet was just not functional to my requirements as neither ipad nor laptop could access email. Breakfast was mediocre and nothing extraordinary. Wouldnt repeat a visit if I could help it.
from kuching
Submitted on 09-11-2016
1. Good location because it is located next to the ST3 shopping mall and also located opposite The Spring Shopping Mall which is connected to the hotel with an overhead bridge. 2. Gym & swimming pool is awesome
from Kuala Lumpur, Malaysia
Submitted on 09-11-2016
overall no complaint..breakfast menu change everyday..room very clean..location very convenience..will stay for next trip..for family also very convinence cos room provide baker, electric cook..everything...
from Kuala Lumpur
Submitted on 11-11-2016
Happy with overall stay. But breakfast buffet could improve in terms of selections. Staff was friendly. Just a cross the street from a mall in case you need more choices for food. Location was good enough and Uber is accessible easily.
from Bintulu, Malaysia
Submitted on 12-11-2016
I chose this apartment because its close to the spring Nice room So so breakfast Great service But I had great time at citadines Ok la Worth money spent I'd definitely go there again on my next trip Love it
from Kuala Lumpur, Malaysia
Submitted on 15-11-2016
1) friendly staff 2) walking distance from shopping mall 3) good facilities 1) location is a bit far from the heart of the city 2) air con was leaking few times 3) requested for extra bed months when booking via online but only fulfilled upon few calls 4) kitchen area should be separated from resting area, bed sheet smells 5) no dish wash provided
from Kalgoorlie-Boulder, Australia
Submitted on 16-11-2016
We were booked into this hotel by WebJet when the hotel we had chosen for a package deal was booked out. However the Citadines was great. The room we stayed in was a studio room. It was a good size and comfortable. The bathroom was tiny although the shower was a good size. The only downside was the distance from the main restaurant and waterfront areas - so more expenditure on taxis - but they were plentiful. The breakfast was included and had a varied menu which was great. Good place to sta... Read more
from
Submitted on 18-11-2016
We got upgraded to a 2 bedroom apartment and it was really spacious with 2 bathrooms! Apartment is clean and location is convenient, centrally located and just opposite The Spring. Room has almost all amenities except for toothbrush. Front desk staff was very friendly during check in but check out was a little slow.
from Miri, Malaysia
Submitted on 20-11-2016
Got myself a Studio Apartment, and stayed for 2 nights. The room was clean and all equipment was working ok. Front desk personnel were all friendly and welcoming too. Both bed and pillows are comfy and that's really important for a good night rest. Went to the gym in the morning and it was almost empty, so had the gym to myself too!
from Sibu, Malaysia
Submitted on 21-11-2016
comfortable rooms, the warm and friendly staff,a very strategic location and proximity to the shopping complex,service at the hotel was excellent,provides a swimming pool for adults and children and very tasty food provided.
from Sibu, Malaysia
Submitted on 22-11-2016
Value for money. Pleasant place to stay and will recommend to others. Near to shopping malls and government office. The frontliner are very friendly and helpful. The swimming pool is very good. Ample parking space and the is tight.
from Kuala Lumpur, Malaysia
Submitted on 22-11-2016
From transportation, receptionist, breakfast everything super excellent, room very clean complete with kitchen stuff, safe box, fridge, microwave, cooking ware, utilities everything complete. Bed super comfy, aircon working well, hair dryer, iron/iron board & love the lighting the in the room.
from Sg petani
Submitted on 30-11-2016
Breakfast is ok. Maybe want to include native food -just for a change. Make sure to put in request if you need apartment with washing machine, they'll put you in if the apartment is available. Good location and overall service is satisfactory.
from Malaysia
Submitted on 30-11-2016
The room is beautiful and comfortable. The bathroom toilet looks nice. The liquid soap provided smells nice too. Everything was wonderful. The foods are delicious. There's a shopping complex nearby. There's a kbox too!
from Petaling Jaya, Malaysia
Submitted on 04-12-2016
Good location to the city and sightseeing place. Walking distance to the shopping mall. Weekend food trucks bazaar is really good. Good condition of the hotel room. Will stay here again in future. The only thing to improve is the foods!. Hotel room 4stars Location 4stars Service 4stars Foods 2 stars
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