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The Crib at Bukit Bintang

Kuala Lumpur, Malaysia (KUL)

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Based on 641 reviews
Room & Rates

Apartment, 1 Bedroom

  • One Double Bed
This room overlooks the city. Complimentary wireless Internet access keeps you connected, and the LCD TV is offered for your entertainment. The private kitchen is stocked with a refrigerator and a microwave. You will have a bathtub or shower. Rollaway/extra beds, air conditioning, and an iron and ironing board are among the conveniences offered. This room is Non-Smoking.

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Suite, 1 Bedroom

  • One Double Bed
This room is Non-Smoking.

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Apartment, 2 Bedrooms

  • Two Double Beds
This room overlooks the city. The LCD TV offers premium TV channels. This room is outfitted with a kitchen. You will have a separate bathtub and shower. Rollaway/extra beds, air conditioning, and cribs/infant beds are among the conveniences offered. This room is Non-Smoking.

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The Crib at Bukit Bintang
Jalan Walter Grenier,, Kuala Lumpur, Malaysia 55100
  • Business Center
  • Dry Cleaning Service
  • Elevator / Lift
  • Fitness Facility
  • Outdoor Pool
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 641 reviews
from Yogyakarta, Indonesia
Submitted on 01-06-2016
The good reason to choose this hotel is because the location. It is in the central of Bukit Bintang, a very good place and must visited place when you are In Malaysia especially at the night. The problem is about the internet connection which is very unstable, so it troubles me since sometimes I have to do the work at the night.
from JB
Submitted on 02-06-2016
My top most concern is always the safety and security of the hotel and its vicinity. You can put these worries behind your head for your stay at Royal Hotel. Located right beside lot 10 and opposite to Sungei Wang Plaza. Stay at least three nights if you are on vacation. Trust me, I am a local Malaysian.
from Singapore, Singapore
Submitted on 04-06-2016
Hotel is located opp Bukit Bintang metro station and directly opp Sungei Wang Shopping and beside Lot 10. Centre. 10min walking distance to Pavilion and Berjaya Time Square. Hotel provide daily housekeeping and 2 bottles of mineral water . The bathroom is big; shower necessities such as shower cap,bath soap,shampoo,shower gel are provided. The room is big and brightly lit. I will definitely come back and stay if I were visit KL again.
from Melaka, Malaysia
Submitted on 05-06-2016
The room was ok and clean. However, the receptionist seems to have a problem in communicating with the jockey. Because I was charged rm20 just for the jockey service although the receptionist already chop the receipt. And also it would be great if this hotel have its own parking rather than jockey service as it seems to be overcharge. Thus, not really satisfied with it.
from Jakarta, Indonesia
Submitted on 07-06-2016
The location is very good, near sungei wang shopping center, lot 10 and a walk distance pavillion mall. The receptionist is not so friendly, they seem very busy with themself, and slow in service. You should ask for wifi, where to have breakfast and even your luggage, otherwise, they won't inform you. The wifi is slow. The breakfast is so-so.
from Makati, Philippines
Submitted on 28-06-2016
The room is cozy and very comfortable (only if they provide the newly renovate room). Part of the room is still ongoing for the renovation. The first time when i arrived, they give us 3 rooms (as i booked) with un-renovated room on 8th floor. The room is terrible, until one of my travel member fall in sick (might don't have connection to the room) I encourage myself to the front desk asking for the rearrange, I am so glad the Front Officer was very helpful. He listened to my concern and manage t... Read more
Submitted on 28-06-2016
When we arrived we were told by a really nice receptionist that it is much cheaper to book online (almost half the price)!! We then attempted to book it online but had problems with the app as it said the deluxe room was now unavailable. I said this to the not so nice receptionist who informed me that I was wrong! I was not wrong as the only available rooms were now the superior or the family. Eventually we booked the deluxe room through There are a number of what look lik... Read more
from Metro Manila, Philippines
Submitted on 30-06-2016
Good value for money. Walking distance to Jalan Alor Food Street. 3 minute walk to Hutong Food Court in Lot 10. 5 Minute walk to the monorail. Got 2 rooms as we were a party of 8. Buffet breakfast was something the kids looked forward to.
Submitted on 02-07-2016
Complete disaster of a hotel. We arrived late in the evening and we hadn't eaten all day. We were told that the room service was 24 hours so we decided to go to the room and order as it was so late to go out. What followed was a joke. We spent over an hour trying to order something. Firstly the wouldnt answer the phone. Then when they did they claimed to have nothing we asked for. Everythign was supposedly gone. Basically they didnt want to give us any service as it was so late and played arou... Read more
from Yogyakarta, Indonesia
Submitted on 06-07-2016
I was staying for a night at the hotel. The room was clean although the carpet and furnitures are a bit old. I booked twin room and it was spacious. Location was strategic, lots of shopping malls nearby, lively atmosphere till even till midnight. Reception staff were helpful but there are staffs who were a bit pushy at offering the hotel transportation service so it was kind of uncomfortable for me. Last, great wifi connection!
from Kolkata (Calcutta), India
Submitted on 14-07-2016
hotel is nice big hotel however no veg BF for vegetarians. rooms are neat and clean and bathrooms spic and span.. all malls ... shopping centres ... food places are just a 5-10 min walking distance... location wise a 100%. don't stay on the 6th floor... AC is not good... try and stay on the top floors... staff is courteous and helpful. earliest check in is 11 AM... and if you need before that you have to pay... we stayed a day in KL... nothing much but shopping in the city... so for a day or 2 .... Read more
from Indonesia
Submitted on 14-07-2016
Location is good, near with lot 10 and sungei wang plaza. The room is spacious and quite good, only there is some problem with my room's hot water, when the first day i stay there no hot water and on the other day the water so dirty when i turn on it into hot water
from Triolet
Submitted on 21-07-2016
We stayed in the newly renovated rooms. We had our rooms early when we checked in. This was well appreciated given that were sleep deprived and tired. The breakfast options are good. But one tends to get bored after some days. The hotel is very well located. Sungei Wang mall is just across the road. Berjaya Times Square is just some steps away. Taxis can be hailed easily from that area. You have to beware of non metered taxis though. The swimming pool is covered. It is ideal for those seek... Read more
from Khartoum, Sudan
Submitted on 21-07-2016
The hotel is clean and the location is more than perfect. Had some difficulty and delay check in and spent the first night at 8th floor facilities and furniture was bit old, but next day the duty manager changed our room to 5th floor which was better and more clean and comfortable than the first one. The only poor thing is the Kids play area is very small and limited. I certainly would love to stay there again m, compared to other hotels it's value of money. Thanks Hotel Royal
Submitted on 28-07-2016
located at bukit bintang, neighboring lot 10. walking distance to monorail station, malls, many food stalls and minimarts. great location, but the environment is not too noisy/crowded though. the room was unexpectedly spacious, carpeted, we got room at 16th floor with cool view (twin towers), spacious bathroom too, aircond was good, the elevator was quick when called, nice staffs. we didn't try the pool and sauna this hotel provided. the mattress is probably quite old because it wasn't fluffy en... Read more
Submitted on 04-08-2016
This hotel was perfect ! We enjoyed everything specially their open bofe breakfast and the quite area of the hotel . It was good and clean pool but it too cold . The stuff was nice . And the room was comfortable and clean and has good air conditioning as well .
from Kuala Lumpur, Malaysia
Submitted on 09-08-2016
Quiet but excellent location in downtown Kuala Lumpur. Very affordable price hotel with fairly large rooms and excellent service. Food and shopping is within walking distance. A good choice for family, couple and even business.
from Mumbai (Bombay), India
Submitted on 04-09-2016
We stayed for 3 nights from 27th Aug. The main advantage being in this hotel is its location. It's in centre of bukit bintang. You are surrounded by many malls and mono rail station is just at the stone throw distance so it was very easy for us to commute around the city. Guys opt for an executive deluxe room which are newly renovated and are at the higher floors. The issue we had was for the hot water. Inspite of complaining couple of times the water was just luke warm. They need to improve the... Read more
Submitted on 05-09-2016
Me and my family stayed here for three nights during our first trip to Kuala Lumpur. We arrived late at night and given two very nice rooms with the view of Petronas Twin Tower and KL Tower. Special thanks to Reservation Manager Ai Lee and all the staff at Hotel Royal Kuala Lumpur who made our trip to Kuala Lumpur a memorable one. We will definitely stay in Hotel Royal KL when we visit KL next time.
from Galway, Ireland
Submitted on 14-09-2016
This hotel is in an ideal location at the heart of KL but unfortunately we encountered some service issues during our stay. You will see from my previous reviews that I rarely make complaints. Pros: Modern Bedrooms. Excellent location, perfectly situated for all there is to see in KL for both tourists and shoppers. Decent Value. Cons: Towels were not changed in our room one day for no reason. Reported to reception who had towels sent up. We later realised that our tea & coffee facilities h... Read more
Submitted on 14-09-2016
The hotel was well located for a city trip as it was right in the center. There were many shopping malls around you also the 'Pavillion'. To walk to the Petronas Towers or the Menara it both takes you 15-20 minutes. The staff was ok. We didn't have a renovated room (as only renovated rooms where smoking is allowed were free). The room itself was clean, but the old rooms need refurbishing. As well the water coming out from the tap was a bit brownish I don't know if this comes from the pipes, in t... Read more
from Jakarta, Indonesia
Submitted on 15-09-2016
I become their customer since 5 years ago, at first I am happy with their service. When I come again in Aug 2016 surely the service is gone. The Front Desk is not friendly, wifi connection is not strong, the breakfast is not tasty. The only thing that still there is the location.
Submitted on 01-10-2016
Spent 2 days at KL Royal Hotel. Room we were initially given was a little dirty and smelled of cigarette. Management were very swift in addressing the issue by relocating us to a better room. Breakfast is nothing special but is an acceptable offering. Location is ideal for exploring the city. Staff are courteous and pleasant. Overall a good experience.
Submitted on 05-10-2016
I found the room were clean, comfy with an urban setting. The staff were very friendly and helpful. The hotel location are strategy where you can access the major shopping mall like Lot 10 and Pavillion just by feer. The buffet spread are absolutely delicious and it makes me happy.
from Colombo, Sri Lanka
Submitted on 08-10-2016
Me and my daughter visited Malaysia on a holiday. We arrived pretty early in the day. But the management was kind enough offer us a room instantly. Not only that, they upgrade our room category. The room was really comfortable and luxuries. The breakfast buffet was awesome. It had lots of varieties. Malaysian food, Thai food, Western food, Indian food, Japanese food. The location is fantastic. Walking distance to many malls.
from Penang Island, Malaysia
Submitted on 08-10-2016
It was unfortunate that my stay in this hotel was pretty unpleasant. If i didnt make full payment beforehand i would have checked out. It was stated as non-smoking floor yet i could smell a strong smoke stench everyday when i came back to the room. The furniture/wardrobe in the room is pretty old n some of the cupboards could not close properly. One of the lights near the bed are loose so is the place to hang clothes in the toilet. Another thing that im not happy is the lack of safety measures f... Read more
from Kota Kinabalu, Malaysia
Submitted on 13-10-2016
This hotel used to be my favorite hotel as the price is reasonable for such ideal location, is right in the city center, walked out of the hotel, you are in front of Lot 10 mall and the other side is Sg.Wang mall, Pavilion mall is just nearby (8 - 12 minutes walk). What makes it no longer my favorite? Is personal preference. I don't like the smell of cigarette. Though I was given a non-smoking room, the room still have the odor of cigarette smoke. I am very sensitive towards cigarette sme... Read more
from Kortrijk, Belgium
Submitted on 14-10-2016
this place is offering the worst service ever !!! hotel was under renovation, yes ok but that doesn't mean you don't have to offer service we arrived and checked in, they offered us the 2 vouchers for the wifi non of them were working we went to ask they gave new code, again didn't work so next day they said we have to activate them at the lobby, that worked we asked for aadaptor for our laptop, they gave us one who even didnt fit in they shockets? we called they would send someone up from ho... Read more
from Singapore, Singapore
Submitted on 15-10-2016
Average hotel that does not focus on service. Seems short of staffs. Room service staffs were slow. Reception was not very help either. However, gave me early check in at 7am. Good location and price was good though.