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The Boulevard - St. Giles Premier Hotel

Kuala Lumpur, Malaysia (KUL)

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Based on 673 reviews
Room & Rates
Superior Room

Superior Room

1 Twin Bed
Entertainment - Free WiFi and DVD player
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Bathroom - Private bathroom, shower, a hair dryer, and a bidet
Practical - Free local calls, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Room

Deluxe Room

1 Twin Bed
Entertainment - Free WiFi and DVD player
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Bathroom - Private bathroom, shower, a hair dryer, and a bidet
Practical - Free local calls, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Executive Room

1 King Bed or 1 Twin Bed
Entertainment - Free WiFi and DVD player
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Bathroom - Private bathroom, shower, a hair dryer, and a bidet
Practical - Free local calls, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Studio

Studio

1 King Bed
Entertainment - Free WiFi and DVD player
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Bathroom - Private bathroom, shower, a hair dryer, and a bidet
Practical - Free local calls, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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0B

1 Twin Bed
Entertainment - Free WiFi and DVD player
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Bathroom - Private bathroom, shower, a hair dryer, and a bidet
Practical - Free local calls, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Superior Twin Room

2 Twin Beds
Entertainment - Free WiFi and DVD player
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Bathroom - Private bathroom, shower, a hair dryer, and a bidet
Practical - Free local calls, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Superior Single Room

1 Twin Bed
Entertainment - Free WiFi and DVD player
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Bathroom - Private bathroom, shower, a hair dryer, and a bidet
Practical - Free local calls, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Deluxe Twin Room

2 Twin Beds
Entertainment - Free WiFi and DVD player
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Bathroom - Private bathroom, shower, a hair dryer, and a bidet
Practical - Free local calls, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Deluxe Single Room

1 Twin Bed
Entertainment - Free WiFi and DVD player
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Bathroom - Private bathroom, shower, a hair dryer, and a bidet
Practical - Free local calls, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Family Room (Deluxe)

1 Full Bed and 1 Twin Bed
Entertainment - Free WiFi and DVD player
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Bathroom - Private bathroom, shower, a hair dryer, and a bidet
Practical - Free local calls, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Family Room (Superior)

1 Full Bed and 1 Twin Bed
Entertainment - Free WiFi and DVD player
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Bathroom - Private bathroom, shower, a hair dryer, and a bidet
Practical - Free local calls, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Superior Twin Room

2 Twin Beds
Entertainment - Free WiFi and DVD player
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Bathroom - Private bathroom, shower, a hair dryer, and a bidet
Practical - Free local calls, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Superior Single Room

1 Twin Bed
Entertainment - Free WiFi and DVD player
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Bathroom - Private bathroom, shower, a hair dryer, and a bidet
Practical - Free local calls, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Family Room (Executive Superior)

1 Full Bed and 1 Twin Bed
Entertainment - Free WiFi and DVD player
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Bathroom - Private bathroom, shower, a hair dryer, and a bidet
Practical - Free local calls, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Deluxe Twin Room

2 Twin Beds
Entertainment - Free WiFi and DVD player
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Bathroom - Private bathroom, shower, a hair dryer, and a bidet
Practical - Free local calls, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Deluxe Single Room

1 Twin Bed
Entertainment - Free WiFi and DVD player
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Bathroom - Private bathroom, shower, a hair dryer, and a bidet
Practical - Free local calls, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Family Room (Executive Deluxe)

1 Full Bed and 1 Twin Bed
Entertainment - Free WiFi and DVD player
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Bathroom - Private bathroom, shower, a hair dryer, and a bidet
Practical - Free local calls, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Twin Room

2 Twin Beds
Entertainment - Free WiFi and DVD player
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Bathroom - Private bathroom, shower, a hair dryer, and a bidet
Practical - Free local calls, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Single Room

1 Twin Bed
Entertainment - Free WiFi and DVD player
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Bathroom - Private bathroom, shower, a hair dryer, and a bidet
Practical - Free local calls, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Family Room (Studio Suite)

1 Full Bed and 1 Twin Bed
Entertainment - Free WiFi and DVD player
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Bathroom - Private bathroom, shower, a hair dryer, and a bidet
Practical - Free local calls, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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The Boulevard - St. Giles Premier Hotel
Mid Valley City Lingkaran Syed Putra, Kuala Lumpur, Malaysia 59200

Rooms
Make yourself at home in one of the 390 air-conditioned rooms featuring minibars and DVD players. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature bidets and hair dryers. Conveniences include complimentary newspapers and coffee/tea makers, as well as phones with free local calls.

Amenities
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional amenities at this hotel include a hair salon and shopping on site.

Dining
Enjoy a bite to eat at a coffee shop/caf, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include a business center, express check-out, and a 24-hour front desk.

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AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • ATM Machine
  • Beauty Shop/Salon
  • Business Center
  • Coffee Shop
  • Conference Rooms
  • Elevator / Lift
  • Express Check-Out
  • Fitness Facility
  • Free Local Calls
  • Lounge/Bar
  • Outdoor Pool
  • Porter / Bellhop
  • Shopping
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 673 reviews
from Colombo, Sri Lanka
Submitted on 19-05-2016
just stayed one night,great location for shopping,i have been to KL many times but this is the first time i stayed at this hotel,and it was great. they checked me in early, breakfast was really great, next time i will be going with my family to stay here. one down side is that the traffic in this are is pretty bad, but KL in general is like that.
from Tustin, California
Submitted on 21-05-2016
Just checked in yesterday and by far I am enjoying every minute of it. I will review more as days goes by or till I check out of this hotel. Overall the amenities are great and staff are friendly however they need to be trained more on communication.
from Singapore
Submitted on 23-05-2016
We stayed at the Executive room with Executive Floor benefit but was disappointed at the quality of their afternoon tea at the Executive Club but the cocktail hour made up for it. The canapés were good but the GM should try the wines himself ...especially the white wine............but the black label whiskey is appreciated.
from Kuala Lumpur, Malaysia
Submitted on 23-05-2016
Was surprise for the upgraded room due to my son birthday celebration..! My children was very happy with the room deco and requested to extend our stay.... The staff are very friendly and helpful The room is spacious and very clean Had a very good experience and happy stay it's really a good place for family - very convenient Can't wait to plan for my next visit. Recommended...!!
from Singapore, Singapore
Submitted on 23-05-2016
Water supply in hotel is yellowish. After changing room at 3 different levels still same colour. Stay at level 16, change to level 18, change to level 21. After that was told. All hotel rooms same colour. No choice.
from Singapore, Singapore
Submitted on 31-05-2016
Convenient location with attached big shopping mall. Room was upgraded and there were extra can drinks and chocolate bar (not tasty though!) Big toilet with separate basins. Bed is comfortable. I had stayed in all 3 hotels in Mid Valley - Cititel, Boulevard and The Gardens. Boulevard indeed offers the in between range among the 3. If possible, choose either Boulevard or The Gardens for a better stay experience.
from Bristol, United Kingdom
Submitted on 02-06-2016
Stayed many times on business, always in the executive rooms which give access to the exec lounge with its free refreshments and food (tiger beer, Black label scotch. The "canapes" include various rice/noodle dishes, prawns, kebabs etc, plus sticky cakes, so, if on a budget you can save on food and bar bills. Breakfast can be Exec Lounge or main restaurant: despite less choice, I personally preferred the lounge. Rooms have gradually been upgraded over the 4 years I visited. Staff very friendl... Read more
from
Submitted on 06-06-2016
The rooms are very well appointed including a desk for working. Flatscreen TV with international channels and free wifi included. Very spacious bathrooms with shower cubicle large enough for two persons. Just a minutes walk through the hotel to a large shopping complex
from Paris
Submitted on 06-06-2016
I stayed twice in this hotel over the past week. The first time, I was surrounded by noisy neighbours and given the limited sound insulation that was a serious nuisance. The second time, I was given a room on the top floor, but it turned out to be a connecting room and I had to endure the noise from the party the youngsters were having in the connected room well into the night. Besides, the furniture and carpet in the room were cheap and worn out. On the positive side, breakfast was just OK, an... Read more
from singapore
Submitted on 12-06-2016
The booking at Boulevard started well. Quite soon after I made the booking I got a call from the hotel, clarifying details about my booking. However, during the check-in itself, things went downhill. We were there at around 230pm on a Saturday and was told our rooms were not available. I hadn't realised at that time that check-in was 2pm and thought it was 3. We were told our rooms had been set aside for us but would only be ready at 315. We went off for a late lunch and got back after 330pm and... Read more
from
Submitted on 13-06-2016
I stayed here with my partner using the hotel as a base for mixing business and pleasure. It is so well located, everything was in walking distance. My partner is not an experienced traveler yet she found KL easy to navigate using the hotel as home base. The hotel is a true 5* + experience. The rooms are fantastic, the views amazing. The restaurants are exceptional and i particularly enjoyed the cigar lounge. KL is a fun city and this hotel makes it so accessible. The bed and shower rating ... Read more
from Hong Kong, China
Submitted on 13-06-2016
3 star hotel at best- the room I had and the floor smelt of cigarettes, not fun if you are a non smoker. When I arrived to HK the clothes I had taken with me smelt of cigarettes from the room- it festers and it's particularly pleasant. The room is a large size, the bed also, no complaints there. Bathroom was great. The carpets were not nice, I wouldn't have walked bare foot, they were somewhat sticky. Using the hotel for business after my seminar I wanted to relax by swimming but despite the ho... Read more
from Kota Kinabalu, Malaysia
Submitted on 16-06-2016
is very convenient to shop in Mid Valley megamall and the Gardens if you stay in this hotel. The pricing is not cheap but for that location, you might rather pay for it than paying the cab fees. The room is clean and they allow for early check in if you arrive earlier and that's what I love most compared to those hotels that you can only check in at 3pm.
from Singapore, Singapore
Submitted on 28-06-2016
This Hotel is located next to a huge shopping mall (Mid Valley shopping mall). For those who love shopping, this hotel very convenient. The breakfast that the hotel provide was nice, with a good range. The hotel provide full toiletries. My stay in this hotel is very pleasant and I have been coming back to them for all my trips to KL.
from Penang Island, Malaysia
Submitted on 08-07-2016
Located right beside the Gardens, it's lobby is connected to Gardens shopping mall and Mid Valley Megamall, perfect for shoppers. We can also walk back and forth without worrying about our safety after midnight movies as the mall and lobby is accessible even during midnights. The room is really spacious and comfortable. There is even a bath tub where you can just soak in and forget everything, The only downside is the check in counter might not be enough thus checking in process might take some... Read more
from
Submitted on 10-07-2016
The hotel room is clean and spacious. Enough for a family with 2 adults and 2 young children. However, it doesn't come with a bath tub. The swimming pool is nice. Children said the pool water tasted salty. Don't know whether the management put sea salt water in it. The hotel is just next to Mid Valley shopping mall. If you like shopping for branded stuff, it's just across the road where you can find The Gardens Mall. There are a lot of restaurants with different varieties. So, no worries of goi... Read more
from Mombasa, Kenya
Submitted on 10-07-2016
I visited St Giles on recommendation of a family member who stayed there before. The hotel itself is in a beautiful location set in the middle of Bangsar, and on top of a mega mall. It is also adjacent to the Garden Mall - everything of which is accessible without the need of going out of the premises. The proximity of all the shops, restaurants is just a shoppers dream! The service was ok. I can't rate it 5* because of some complications at the reservations desk - the staff seemed unsure or c... Read more
from Kota Kinabalu, Malaysia
Submitted on 11-07-2016
Stayed here for 5 nights. Excellent location, it is connected to a huge mall in Midvalley (Midvalley Megamall). Excellent service, clean and cozy rooms but my deluxe room has no bath tub. But the swimming pool is nice. Gym and spa facilities available. Room service and in house cafe / restautant are here. Will recommend anyone coming to KL to stay here.
from New Delhi, India
Submitted on 16-07-2016
The hotel is very strategically located next to the Midvalley mega mall. It can be reached easily from the airport by train . The breakfast is average . Better to stay at a higher floor for a better view. The hotel is connected to the mall, where you can enjoy shopping as well as a range of dining options .
from Singapore
Submitted on 17-07-2016
I was on a holiday trip with a group of friends. We hired a chauffeur driven MPV which brought us from Singapore to KL and Malacca. First stop, Kuala Lumpur to check into The Boulevard, St. Giles Hotel. The chauffeur made a mistake by dropping us off at The Gardens-St. Giles Hotel (the hotels are under same management and a stone throw from each other). The staff at The Gardens informed we were at the wrong hotel. Our MPV has left. And we have our luggages. The counter staff smiled and said, "... Read more
from Bangkok, Thailand
Submitted on 25-07-2016
Located in mid-valley and connected to Mega Mall, easy for shopping and restaurants. Convenient to go to Putrajaya without traffic. Apart from that rooms are quite ordinary compared to other hotels in KL. All amenities are there but not high quality like Hilton's for example but even with contract rate I still pay 382 RM per night (100$). For the first time comers who wants to do city tour, KLCC or Central market, the location is a bit far although they still can take light rail. Breakfast als... Read more
from Washington DC, District of Columbia
Submitted on 25-07-2016
This hotel is quite modern, a bit run down, clean and comfortable with the proper amenities. But what's make it worth considering is its moderate prices and especially its location. It is attached to the Mid Valley Mall which is a great place for both shopping and the various eating stalls serving decent to good Western and Malaysian fare. It is also in between Kuala Lumpur and Petaling Jaya, making traveling convenient from here.
from Colombo, Sri Lanka
Submitted on 26-07-2016
The Hotel is located adjacent to Mid Valley mega mall which one of the largest - if not the biggest Malls in entire Malaysia. The rooms are spacious and comfortable and those located on upper floors command some of the best views of Kuala Lumpur. located on 9th Floor,the Wild Rice Restaurant offers a range of Malaysian and continental dishes and served by friendly staff. As there is direct access to the Mega Mall from the hotel one does not have to hop from Mall to Mall in search of different it... Read more
from United States
Submitted on 04-08-2016
I wouldnt call The Boulevard. Feels more like a 3 star hotel compared to the 5 star hotels in other cities in Malaysia (ie, Kota Kinabalu, Kuantan, Langkawi). Hotel lobby felt like 5 star until you step into the restaurant and room. Room reminded me of YHA in Sydney and Restaurant look somewhat like a college pantry.. Hotel staff were very good and warmly welcomes you; plus proactive. Likes: Next to mall, plenty of taxis Dislikes: Wifi is deathly slow, Restaurant breakfast/Dinner utensils a... Read more
from Kuching, Malaysia
Submitted on 05-08-2016
I love this hotel since fist time i m staying here around 2008. Since then, this hotel is my first choice. Located in the Midvalley Megamall, of course your spouse love to stay here. Easily got transportation such as taxi or ERL. Very convenient to travel anywhere
from Singapore
Submitted on 11-08-2016
I booked a room through Agoda. When I checked in the hotel gave me a smoking room. I asked for a switch and they declined because they said if I did not indicate to Agoda that I need a non smoking room (there was no such option on Agoda's website) by default I will be given a smoking room and they cannot change it. So for all those who make bookings through third party websites or to this hotel please REMEMBER TO INDICATE SMOKING OR NON SMOKING.
from UK
Submitted on 11-08-2016
Where do I begin? For starters, my request for 2 non-smoking rooms was not met. I was subsequently "upgraded" to a deluxe room on a smoking floor. I was also assured that the room would be refreshed before hand. The room reeked of stale smoke despite being "refreshed" (which consisted of someone giving a few cursory sprays of air freshener). Upon unlocking the door, I could hardly open the room door as the carpet in the room was so badly creased, it blocked the door from opening properly. On... Read more
from Singapore, Singapore
Submitted on 21-08-2016
Stay at boulevard hotel for many times and its comfortable although the deco is dated. Overall there has been improvement over the years. Staff service is good. There is a new spa and massage on 9 th floor and its newly open. Foot and shoulder reflex for all but only spa for gents. The foot reflex is better than thai outlet at mid valley.
from Singapore, Singapore
Submitted on 22-08-2016
Excellent location with food of all variety, shopping and cinemas within walking distance - total spoilt for choice! We watch a midnight movie and just walk back to our room! The staff were friendly and helpful. A plus is that it is handicap friendly.
from
Submitted on 25-08-2016
gym opens and closes too early. Breakfast was fine in terms of variety. Taste is ok. Utensils are not.clean... yuck. The.cleaning corner in the restaurant is too noisy, feels like in a school canteen. Was given a smoking room, even though booked for non smoking. Sigh.... room wise was ok. But for all the business trips, this hotel is one of the worst....
from Singapore
Submitted on 06-09-2016
Very nice hotel situated in the midst of huge shopping centre! First visit here and greeted by friendly staff whom managed to accommodate to most of our request, will definitely consider to stay here again! Shopping hub!
from
Submitted on 09-09-2016
fantastic hotel in great shopping mall,dining shopping and good hospitality all together .front office and other hotel staff offer on of the best service in kualalumpur . breakfast on of the best in area and well spread with western and eastern choices. we stay this hotel for PANASONIC distributor forum ,in overall very good hotel stay
from Singapore, Singapore
Submitted on 10-09-2016
We've chosen this hotel time n time again, mainly for its location location location. Eat, shop and eat some more in relative safety. Noted some good changes. ?? Wifi is really good even in the rooms. Booster (or what appears to be) in room means no more glitchy knock-u-off wifi flow. I was elated! ?? Comfortable, clean rooms and great views if u get high floor. Non smoking my choice, I can breathe ????? ?? not enough electric sources. Found one under my bedside table. Almost twisted... Read more
from Aberdeen, United Kingdom
Submitted on 11-09-2016
The Boulevard is a large business type hotel, adjoining the Mega Mall of KL. The reception area is very bright and marble, but the rooms are clean but no frills. Bottled water and free internet are provided. The beds are comfortable, but the rooms are poor for sound deadening. There is a good Gym and the pool is of a good size. Breakfasts are typical of far East hotels, with Western and local choices. Maintenance is suspect, and my first room had a flood through the ceiling on day 2. Getting a r... Read more
from Singapore, Singapore
Submitted on 12-09-2016
Was waiting for a short while waiting to be check in due to peak season - something pretty common. To our suprise to see that the management team had set their benchmark higher than our expectations when we saw this souvenirs as a token of apology due to the small hiccup earlier. Hotel was linked to the shopping malls with plenty of entertainment with wide variety of nearby rastaurants. We are certainly spoilt of choices. Definitely recommend if you are looking for a "one-stop" hotel with go... Read more
from Johor Bahru, Malaysia
Submitted on 13-09-2016
Like the environment, location very nice can get to go mid valley and the garden. My husband is their regular customer for business trip, and they free upgrade us to their junior suite. will definitely come back again for Xmas shopping...:)
from Singapore
Submitted on 14-09-2016
I like its location sooo much, just need to slip from sideways of lobby elevator and... voila... I can either killing or enjoy my times in the huge of shopping mall... in particular the chance to try a different local food every time without being worry of the prices :-) Always pick a smoking room for me so I don't need the "Super Luxury with good view" one. No big complaint for Internet connection, just send a silly request to hotel management to consider upgrading the room TV. well, while wor... Read more
from
Submitted on 17-09-2016
I've been staying this hotel for more than 3 time since 2014. Clean and nice hotel. Just few steps to the Mid Valley Megamal and the Gardens. Convinient to travel from this hotel, bus, taxi, ktm is in walking distance. Now the wifi can connect more than 2 devices. Just the shower should changed to normal round kind of hand shower.
from
Submitted on 18-09-2016
I've been to boulevard several times in the last decade so we decided to stay there again when we went to visit. We ordered one of the executive suites as we were travelling with a child and needed another bed. The evecutive lounge (no children under 12) was nice and my wife enjoyed a nice breakfast while 3 year old and I had breakfast in the wild rice restaurant. The size of the room was good and easily fit another small single bed which is what we wanted. Also the fact it was so convenient to ... Read more
from Negombo, Sri Lanka
Submitted on 26-09-2016
I stayed at this hotel when I came to KL for an IT training.Stayed at this hotel for 6 days. Overall this is a very nice hotel with friendly staff who looked in to guest needs well. Rooms were nice and spacious and I should give special recognition to house keeping team as they did a great job in room cleaning and service. I stayed with BB and breakfast were tasty and good in quality but unfortunately variation of food was very little and needs improvement. This hotel has a nice little pool and ... Read more
from Sydney, Australia
Submitted on 30-09-2016
The hotel is an old 1980s Fit-out in desperate need of an update. The beds are hard, the furniture is old and very dated and the carpet is worn, faded, has iron burn marks on it and is very tired. The hotel car transfer I organized apparently broke down and they couldn't find a replacement. I ended up getting a taxi however they still tried to charge me and I was told I didn't show up! Then on departure the reception organized a car for 4am rather than 4pm. I was woken at 4am asking me why I ha... Read more
from Sydney, New South Wales, Australia
Submitted on 03-10-2016
I've stayed numerous times at their sister (and much cheaper) hotel, Cititel Mid Valley however for the higher price I paid at Boulevard, I was expecting a much nicer room. The carpets throughout the hotel was very old and stained. The carpet in my room wasn't that much better and was all crinkly. The general amenities and cleanliness of the hotel was fine and the location on top of a large shopping mall was very convenient. It is such a shame it is let down by the overall tired feeling - for ... Read more
from Yangon (Rangoon), Myanmar
Submitted on 09-10-2016
I have stayed in this hotel many times during my business trip. The best thing is the location. I would not put this into a budget hotel category. Located amid mid valley mega mall. There is a direct way from the MRT train station into mid valley mall and within the mall you can find the hotel entrance near center court. Convenient to travel via train from KL international airport. From KLIA drop to KL central station and then change to MRT line and mid valley is just 2 station behind KL central... Read more
from Batu Pahat, Malaysia
Submitted on 16-10-2016
stayed in a Executive deluxe twin room. No fruit basket as written during reservation, the shower head is spoiled and never be fixed. No newspaper delivered to room, room service were late by few hours. Overall is bad at its price range.
from
Submitted on 18-10-2016
We book studio suite for stay. Room is spacious and acceptable clean. Have standard amenities, standard tv channel choices but limited view from room. We choose this hotel only because it's located just beside the mall & want to try it since we had stayed at The Gardens Residence before. In room dining is average taste and because it just beside the mall, there is plenty of choices to dine in. Breakfast is okay and have many choices. Snacks & cappuccino at the lounge is good and I love the cappu... Read more
from Swansea, United Kingdom
Submitted on 18-10-2016
We stayed here for over a week for business. It's a nice hotel, well situated near two big malls with everything you need including cheap places to eat, supermarkets. Beds a good size, comfy mattresses, ask for a city side room, great view at night especially if you're on the higher floors. Shower is powerful and everything provided. I'd recommend it.
from Singapore
Submitted on 19-10-2016
The Boulevard reminds me of a once-pretty woman whose beauty has gone seed after years of courtship from admirers. I checked in on Oct 19 (room 2408) and immediately regretted having to stay here - the lobby appears unfinished, elevators are slow, long hairs are all over my bathroom, the mini bar is empty, there isn't even a service directory or room service menu and this morning, at breakfast no one led guests to their tables, as a result, solitary diners occupied large booths designed for 6 p... Read more
from Jakarta, Indonesia
Submitted on 19-10-2016
I was stayed for 1 night, on my business trip. stayed in superior room twin share. i thought that the room needs to be renew, maybe the furniture, etc. because it looks kinda old. staff was friendly, and the breakfast was a lot of variety, but need to improve taste. The most important is they have direct access to Mid Valley mall, and nearby there's a KTM Station (Train Station). Easy to find food, shopping, etc.
from
Submitted on 22-10-2016
Staying at the hotel for a day with family. The car park is sharing with shopping mall. The hotel officer could not give clear direction which zone to park and end up we have to walk thru South Zone to North. The excess from the car park is terrible, no lighting just like abandon building. If no people came out, surely you won't get in to the lift area. Surely shall not return to St Giles.
from
Submitted on 25-10-2016
Fantastically located IN The Gardens (Mid Valley Mega-Mall's posh cousin, literally facing each other), this 4-Star establishment has everything a business traveler or holidaying-family needs. Numerous eateries, restaurants and bars in the Gardens, or hope across to Mid Valley Mega Mall (once the largest mall in the world, albeit briefly) and take in the abundance of shopping, food and pampering that it provides. The location is ideal as KL City Centre is about 15 min away, and PJ/Sunway/Shah Al... Read more
from San Francisco, California
Submitted on 26-10-2016
I have just stayed at the Boulevard St Giles in Mid Valley for perhaps the 10th time in a 2-year period. It's always reliable, the staff are extremely attentive (many knowing my name by now!) and the location is perfect - adjacent to the Mid Valley Mall. The breakfast buffet is terrific, the conference / training facilities and staff are wonderful. My only wish would be for the gym to open before 7am. But after a long day you can always get a foot massage on level 9 ... you'll love it!
from Colombo, Sri Lanka
Submitted on 26-10-2016
Traveled with a group of young squash players which included my son and other parents for the junior Asian squash championship. Rooms are clean and comfortable and food is very good. Staff very helpful and pleasant. Loved the fact that the mid valley mega mall was right across the lobby with convenient money changers, good food and shopping - all in one! If I have to choose a place to come back to in Malaysia, I'll always want to come back here and will recommend the place to anyone. Room serv... Read more
from UK
Submitted on 27-10-2016
Imagine getting up at 6:30, working hard all day, coming back to the hotel at 6pm and getting in the lift, your room is waiting, your bed is ready, your tires! But your room key doesn't work! You can get in the lift, go up 28 floors and you cannot go into your room! Imagine that EVERY day! It's a nice place and I bet they improve, but I won't know because I will never stay there again! Okay if your not working and have time on your hands but this hotel does not value your time or mine! Crock of ... Read more
from Johannesburg, South Africa
Submitted on 31-10-2016
some people grumble about small things like the light bulb not being replaced within a nano second or room service not being there instantly. Our stay at the Boulevard was just brilliant and great value for money. You cant ask for a better position and in my opinion much more central and exciting than KLCC. Bangsar for instance is 5 mins uber away. yup, the rooms need an update but dont let that put you off as the beds are super comfy and the common areas have been upgraded and look and feel gre... Read more
from Hong Kong, China
Submitted on 31-10-2016
The location is great as it is connected to a mall with everything and the service was fair but........... Breakfast: Horrible! Food choice was limited and I got sick after having an egg, which was indicated as 'hard-boil' egg but it wasn't fully cook. Coffee was bad. After trying it once, I decided to get breakfast in the mall instead. Room: It was a fair size but the carpet looked and felt very dirty. There were iron print on the carpet and apparently a couple of other colleagues had tha... Read more
from
Submitted on 01-11-2016
Location is perfect where it is adjacent to Mid Valley Mall. You can enjoy shopping until the last minute where the shopping mall itself is a heaven for shoppes. Offer varieties of apparels, goods, foods, beauty and wellness service and cinema. After dawn, you may still find eateries nearby, or enjoy a glass of beer. Good environment. Room is clean and tidy. The only shortfall was we arrived early, 1pm and got registered without check-in to room, when we returned in the evening about 5pm sti... Read more
from London, United Kingdom
Submitted on 07-11-2016
The staff at the Boulevard couldn't have made our stay better - they are all so friendly and will go out of their way to help you and make sure you enjoy your visit. They helped us celebrate my birthday and our anniversary with gifts and even sang happy birthday! The room was clean and well stocked each day and the breakfast was delicious. Thank you to all the staff for such a happy week with you.
from Singapore, Singapore
Submitted on 09-11-2016
This is our 3th stay at St Giles Boulevard Hotel this year. We like the location in Mid Valley as it is linked to shopping malls and food/ restaurants etc. We do not need to travel anywhere and it is really gd for family with kids. For high end shopping, it is not comparable to KLCC but this is not the main focus. There is a mid range hotel in Mid Valley and i find it value for money. Reasonably priced with not too bad breakfast spread. Will be good if it can offer free shuttle to KLCC. Gettin... Read more
from Sydney, Australia
Submitted on 14-11-2016
This is supposedly a premier hotel......I must say the service was excellent, staff was extremely obliging and friendly. I only require the room for sleeping and showering......out most of the day. However, I must say that the room could do with some maintenance. There was a great electric iron burn on the carpet and the old carpet was not laid properly, potentially could cause one to trip over it. Be that as it may, I slept well and bathroom had every convenients and taps not leaking.
from
Submitted on 17-11-2016
The hotel is amazing. If you get a room in the top floors, you might be able to see the twin towers and the lotus tower at far end. Staff is excellent in service. Rooms are clean. Food is awesome, you have many varieties. Eventhough the hotel is situated on top of a busy mega mall, it is quieter. Mid valley mega mall is few steps away from the lobby. So you can shop till the shops are closed at night. Money exchange facilities are also available in the mall. You are able to get a taxi as soon as... Read more
from
Submitted on 19-11-2016
The hotel is located at a very convenient place for travelers and business visits. Away from the main city of Kuala lumpur this place is very much peaceful. It is advised to make use of Uber facility to travel across the city. The local taxi fares are very high.
from Singapore, Singapore
Submitted on 22-11-2016
I was pleasantly surprised at this hotel, primarily due to it's exceptional location. Just next to the MRT station and under the hotel is two mega-malls, filled with attractive restaurants to eat and shops to buy. I was upgraded to the studio suite, and found the room spacious and luxurious. The carpet was dull and faded, though the room's amenities was good enough to forget the downside. The bathroom was grand and the bed was comfortable. The room was not soundproof, so I could hear the next ... Read more
from Kota Bharu
Submitted on 22-11-2016
We booked the executive deluxe room through their hotel website and got a 20% discount for weekend stay. The hotel is part of the Midvalley city and one of the 3 hotels attached to the mega mall and The Gardens. We stayed at the The Gardens-St Giles hotel before and agreed that The Boulevard is lesser in terms of luxury but the service was on par if not better than The Gardens. The room was spacious enough for an extra bed but that was it. Our room setting was two single beds. The room was real... Read more
from Kuala Lumpur, Malaysia
Submitted on 25-11-2016
hotel are clean that's the most important thing! and come with best service. having a good night rest here is awesome to throw away all the stress in busy town in Kuala Lumpur. food in wild rice is good.
from Whitstable, United Kingdom
Submitted on 27-11-2016
Loved this hotel! The food was amazing! Great swimming pool and very friendly staff. The rooms are spacious and the ensuites are lovely. It's also located right next door to a huge shopping mall- so there is just everything that you need!!
from Melbourne, Australia
Submitted on 03-12-2016
Arrived at hotel about 9:30am after an overnight flight from Melbourne and request early check-in. Was pleasantly surprised we could and reception was very accommodating - for the 2 rooms we booked! Breakfast at Wild Rice Restaurant was great as there were many varieties of both Asian and Continental food. Hotel is within shopping complex and as such extremely convenient - shop, eat and rest - and repeat! Parking is inside shopping complex and can be a nightmare during peak period but get your p... Read more
from Singapore, Singapore
Submitted on 04-12-2016
Excellent location next to shopping centers with great choice of eating establishments. Super nice rooms and value for money. Friendly stay and the bar lounge is comfortable and easy to to meet people. Was empty on the weekend, so probably the best time to stay. Gym was basic but very spacious... Which I think is a real plus.
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