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Somerset Ampang Kuala Lumpur

Kuala Lumpur, Malaysia (KUL)

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Based on 724 reviews
Room & Rates

0B

1 King Bed
344 sq feet (32 sq meters)

Layout - Separate sitting area
Entertainment - Free WiFi, LCD TV with cable channels, and iPod dock
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Bathroom - Private bathroom, separate bathtub and shower, free toiletries, and a hair dryer
Practical - Washer/dryer, safe, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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0B

1 King Bed
570 sq feet (53 sq meters)

Layout - Separate sitting area
Entertainment - Free WiFi, LCD TV with cable channels, and iPod dock
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Bathroom - Private bathroom, separate bathtub and shower, free toiletries, and a hair dryer
Practical - Washer/dryer, safe, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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0B

1 King Bed
678 sq feet (63 sq meters)

Layout - Separate sitting area
Entertainment - Free WiFi, LCD TV with cable channels, and iPod dock
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Bathroom - Private bathroom, separate bathtub and shower, free toiletries, and a hair dryer
Practical - Washer/dryer, safe, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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0B

1 King Bed
700 sq feet (65 sq meters)

Layout - Separate sitting area
Entertainment - Free WiFi, LCD TV with cable channels, and iPod dock
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Bathroom - Private bathroom, separate bathtub and shower, free toiletries, and a hair dryer
Practical - Washer/dryer, safe, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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0B

0B

1 King Bed and 2 Twin Beds
969 sq feet (90 sq meters)

Layout - Separate sitting area
Entertainment - Free WiFi, LCD TV with cable channels, and iPod dock
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Bathroom - Private bathroom, separate bathtub and shower, free toiletries, and a hair dryer
Practical - Washer/dryer, safe, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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0B

1 Queen Bed or 1 King Bed and 2 Twin Beds
1044 sq feet (97 sq meters)

Layout - Separate sitting area
Entertainment - Free WiFi, LCD TV with cable channels, and iPod dock
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Bathroom - Private bathroom, separate bathtub and shower, free toiletries, and a hair dryer
Practical - Washer/dryer, safe, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Deluxe Room, 1 Bedroom

Deluxe Room, 1 Bedroom

1 King Bed
570-sq-foot (53-sq-meter) room with city views

Layout - Bedroom, living room, and dining area
Entertainment - Free WiFi, LCD TV with cable channels, and iPod dock
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Bathroom - Private bathroom, separate bathtub and shower, free toiletries, and a hair dryer
Practical - Washer/dryer, safe, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Executive Apartment, 1 Bedroom

Executive Apartment, 1 Bedroom

1 King Bed
680-sq-foot (63-sq-meter) room with city views

Layout - Bedroom, living room, and dining area
Entertainment - Free WiFi, LCD TV with cable channels, and iPod dock
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Bathroom - Private bathroom, separate bathtub and shower, free toiletries, and a hair dryer
Practical - Washer/dryer, safe, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Premier Studio

Premier Studio

1 King Bed
345-sq-foot (32-sq-meter) room with city views

Layout - Separate sitting area
Entertainment - Free WiFi, LCD TV with cable channels, and iPod dock
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Bathroom - Private bathroom, separate bathtub and shower, free toiletries, and a hair dryer
Practical - Washer/dryer, safe, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Premier Apartment, 1 Bedroom

Premier Apartment, 1 Bedroom

1 King Bed
700-sq-foot (65-sq-meter) room with city views

Layout - Bedroom, living room, and dining area
Entertainment - Free WiFi, LCD TV with cable channels, and iPod dock
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Bathroom - Private bathroom, separate bathtub and shower, free toiletries, and a hair dryer
Practical - Washer/dryer, safe, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Premier Apartment, 2 Bedrooms

Premier Apartment, 2 Bedrooms

1 King Bed and 2 Twin Beds
970-sq-foot (90-sq-meter) room with city views

Layout - 2 bedrooms, living room, and dining area
Entertainment - Free WiFi, LCD TV with cable channels, and iPod dock
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Bathroom - Private bathroom, separate bathtub and shower, free toiletries, and a hair dryer
Practical - Washer/dryer, safe, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Premier Apartment, 3 Bedrooms

Premier Apartment, 3 Bedrooms

1 King Bed, 1 Queen Bed and 1 Twin Bed
1040-sq-foot (97-sq-meter) room with city views

Layout - 3 bedrooms, living room, and dining area
Entertainment - Free WiFi, LCD TV with cable channels, and iPod dock
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Bathroom - Private bathroom, separate bathtub and shower, free toiletries, and a hair dryer
Practical - Washer/dryer, safe, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Somerset Ampang Kuala Lumpur
No 187 Jalan Ampang, Kuala Lumpur, Malaysia 50450

Rooms
Make yourself at home in one of the 207 air-conditioned rooms featuring kitchenettes with refrigerators and microwaves. LCD televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include safes and desks, and housekeeping is provided daily.

Amenities
Don't miss out on the many recreational opportunities, including an outdoor pool, a spa tub, and a fitness center. Additional features at this aparthotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining
Enjoy a satisfying meal at a restaurant serving guests of Somerset Ampang Kuala Lumpur. Meet other guests and eat at a complimentary reception. Continental breakfasts are available daily for a fee.

Business, Other Amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free self parking is available onsite.

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Know Before You Go

  • Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: MYR 21 for adults and MYR 17.50 for children (approximately)
  • Airport shuttle fee: MYR 220 per vehicle
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 150 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24-Hour Front Desk
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Fitness Facility
  • Jacuzzi/Hot Tub
  • Kiddie Pool
  • Kitchenette
  • Laundry Services/Laundry Facility
  • Outdoor Pool
  • Porter / Bellhop
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 724 reviews
from Woodlands
Submitted on 18-05-2016
Located within walking distance of the Ampang Park LRT station, this well-run facility offers not only a central location (along the embassy belt on Jalan Ampang) but service apartments that are of generous size and complete with all the amenities and comforts of home. We did not have to ask for anything as the apartment had it if we thought of it. It also offered a spectacular view of KL and was surprisingly quiet despite being so close to so many major roads. The room rates come with breakf... Read more
from
Submitted on 18-05-2016
good place to stay but breakfast session could be improvised! I know it is continental breakfast but it is total dissapointment if you serve your customer with empty meehoon and not much menu's for vegetarian nor for non beef takers/.
from
Submitted on 18-05-2016
Nice one bedroom apartment with a fully fitted kitchenette. Very comfortable and spacious too. The bathtub has unobstructed view of the nearby mountains. They validate your parking ticket for the entire day of your stay so you do not need to validate tickets every time you leave the hotel. The breakfast though could be better, but perhaps my expectations are different.
from Kuching, Malaysia
Submitted on 19-05-2016
Back to Somerset Ampang again and it was just as good this time. We rate it all highly - the staff, the service, the cleanliness and maintenance throughout, the use of the lounge at the top, and the convenient shuttle service. AND, as usual, we loved our apartment. It is all good value for money. Sad to add negativity but it is surely time for management to renegotiate the contract for the breakfast provided. Maybe a sma... Read more
from
Submitted on 24-05-2016
We had a great time at the Somerset;from the time we checked in till we checked out. The Petronas towers were within walking distance so was the mosque; everybody is friendly;we'll definitely recommend this serviced apartments hotel to all our friends.
from
Submitted on 28-05-2016
Been there few days ago, room is very nice with city view. ( KLCC Twin Towers ) Price is ok with it. Only down side is very jam during office time ( Jalan Ampang main road is just infront ) theres not much selection in house cafe. Anywhere I'm giving a 4 star. Keep up the good works guys.
from
Submitted on 03-06-2016
We stayed there in the end of May 2016. In general good and clean BUT this is not a hotel. Huge apartments which doesn't make sense for s short staying in KL. No significant facilities and no guidance from the hotel staff. Breakfast didn't worth the money that we paid. It was in a place outside the hotel with very limited options.
from
Submitted on 18-06-2016
This hotel is one of those places which forces you to want to write a positive review. I stayed here for 6 nights at the one-bedroom executive room. It was more like a huge studio apartment with massive windows on the 12th floor, overlooking the city and the mountains. I will never forget the experience at this place. Location- It is bang in the middle of the city. You can see the Petronas towers from anywhere in the entire premise. The rooftop heated infinity pool is what dreams are made of.... Read more
from
Submitted on 21-06-2016
Booked the 18 storey 3-bedrooms apartment from 15-17 Jun 16. Check-in was fast and smooth. Ferry service was great to bring customers to place of interest like KLCC, the Pavillion, etc. Also the ferry service to nearby Ampang Park LRT station.
from
Submitted on 23-06-2016
I stayed in Somerset KL for 5 months from January - June 2016. My experience is awesome. I love the cleanliness, amenities and hospitality of the staff. Definitely will come back if have the chance to come back to Malaysia. :)
from Bucharest, Romania
Submitted on 28-06-2016
Choosing Somerset was a wise decision for us, it will surely be for you "dear reader" - as Somerset Maugham, the writer, probably would have said. We only stayed for 3 nights but we would have loved to stay for longer than 3 months. We had everything at the price much less than a central hotel-only. You have the choice to make your meals inside a fully equipped kitchen, sensational bath-tub by the huge window, incredible living-room and a marvelous view from the infinity-pool at the 22nd story.... Read more
from
Submitted on 28-06-2016
The location is great. The service, amenities were better than expected. We loved the pool area also. The breakfast was great with a lot of options. The staff is friendly and courteous. The rooms are very comfortable and we had a great time.
from Stourbridge
Submitted on 02-07-2016
I would highly recommend you stay here the rooms are really comfortable and the facilities great. The free shuttle bus will take you most anywhere you want to go. The pool area and gym are exceptional. The breakfast was good not that we got down there too often as jet lag was a problem. All the staff were very helpful and polite. If I ever get back to Malaysia a stay here will be top of my list.
from Sydney
Submitted on 05-07-2016
Found this hotel very good. Rooms had everything we as a family needed. lounge area, kitchenette, washing machine/dryer, swimming pool, gym and there's a little coffee shop at the entrance. Staff very friendly and even let us hang out upstairs after checking out. Breakfast was not bad. enough to get you going and enough variety for either an Asian taste or western taste. Only thing I didn't like was the green rug in the lounge room that kept shedding which led to the furry things being all over... Read more
from Perth, Australia
Submitted on 06-07-2016
This hotel is an easy 5 minute walk from Ampang Park LRT. Using the Klia express train from Kul airport with a quick change at KL Sentral, you can expect to be at the hotel within the hour. Rush hour LRT trains do get busy, but it beats sitting in a taxi at busy times. A return fare on the express is 100 Myr and another 6 Myr for the LRT return. Hotel rooms are spacious, with good facilities. Beds very comfortable and the hotel is in a quiet area. The infinity pool on the 22nd floor is good with... Read more
from Kuala Lumpur, Malaysia
Submitted on 07-07-2016
Strategically located and have very good facilities like gym, swimming pool, free shuttle service, friendly staff. I would recommend this hotel for families and business travelers. Swimming pool is my favourite. :)
from
Submitted on 10-07-2016
A tad pricey but totally worth it in terms of the room,which was really great with a bunch of appliances available and an amazing view. The staff are truly a great bunch,extremely courteous and friendly and really go out of their way to help you at every turn. Thank you all and a special shout out to the guys at the front desk who were phenomenal.
from Leighton Buzzard, United Kingdom
Submitted on 10-07-2016
If you are looking for a pool with serious views and all day sun then look no further. With research I really couldn't find any other location that had unrestricted views of the city. Bliss. Highly recommended.
from Kuantan, Malaysia
Submitted on 11-07-2016
Me and my family enjoyed the stay at Somerset Ampang Kuala Lumpur. The facilities provided are superb. From the Check-in until check-out the process was smooth. The 24-hours lounge also very convenient for the resident. The TV channel are clearer as compared to other hotel/apartment I have been to. The bathroom also are very convenient.
from
Submitted on 12-07-2016
I stay in the hotel for 1 day, Check in process is fast. I didn't expect much from the hotel at the first place when i make a booking. The moment i entered to the room, its kind of surprise me with the room equipment. Its nice, clean and complete. I did spend some time at the rooftop pool and gym. I got no doubt its perfect place to hangout. I went to restaurant for dinner, environment is nice and completely comfortable. But the food i oder is a little salty. -television signal in the room is ... Read more
from Adelaide
Submitted on 19-07-2016
The the rooms at this hotel are modern, spacious, clean and comfortable. The other facilities (the pool and the gym) are fantastic, loved swimming with a view of KL. The buffet breakfast provided at the restaurant next door was plentiful, with good coffee making facilities and egg station for fried eggs/omellete/scrambled etc. The hotel is close to a supermarket (Jaya grocer in the Intermark building), a couple of minute walk from rapid KL Ampang Park station and 15 minute walk to the Patronas... Read more
from Maputo
Submitted on 19-07-2016
I booked for a weekend, mainly as I had read about the views from the rooftop pool. I had a pleasant stay, but I did feel slightly mislead. The facility is much more leaning towards long stay guests as managed apartments and is not really a traditional hotel with the expected services. The biggest problem is that the property advertises itself with bar and restaurant services. This is not strictly true. There is a restaurant next door that will deliver food and beverage to your room, but as it ... Read more
from
Submitted on 21-07-2016
The staff was super friendly and helpful and also the breakfast was very delicious. The hotel room was super nice, the bath tube had even a view on the city. Moreover the pool on the 22nd floor was just amazing - wonderful view also on the Petronas towers and nice relaxing jacuzzis.
from
Submitted on 22-07-2016
Was on business trip and tt was a nice stay. Room is spacious, complete with washing machine in the kitchen. Breakfast little bit lack of food but that is okay for me. Great location. Shuttle to the city was beneficial.
from Shah Alam, Malaysia
Submitted on 26-07-2016
Stayed at the one bedroom apartment for a night with husband and our two kids. Checking in took some time but the friendly staff was quick to apologize for the wait. Our apartment was spacious, clean and functional with view of the city and mountains. I liked the design of the bathroom especially the bathtub situated next to the big glass window so you can see outside while you bath. Parking at basement was FOC. We got a validated parking ticket to use for the duration of our stay. The rooftop h... Read more
from Jupiter, Florida
Submitted on 27-07-2016
This space was perfect apartment style stay. Non-smoking. Kitchen with cooktop, refrigerator etc. , dining room table, washer/dryer, ironing board, beautiful rooftop pool with coffee/tea lounge. Shower and tub overlook the city. Free breakfast is not so good. Room had an unusual cleaning product smell that I did not care for.
from Jakarta, Indonesia
Submitted on 27-07-2016
Spent a few nights here in a 2 bedroom suite. Superb setup with Kitchen and sitting room layout. The place was new and did not feel worn as older residences tend to feel. Pool was minuscule, but view from room was lovely. Rooms were quiet and the breakfast operated by souled out was a pleasant surprise. Nearby grocery store means you can get setup easily for your family. Will repeat again. Only challenge is booking taxis at peak hours.
from
Submitted on 27-07-2016
Great location, breakfast line is good, and staffs are friendly. Be sure to check out their pool with a view over kl city. Easily accessible via car/cab or take the LRT within 5 minutes walk. The hotel is centrally located nearby to Avenue K, KLCC and Pavilion.
from
Submitted on 27-07-2016
excellent place very clean and safe for family. the three bedrooms apartment is ideal for big family. the apartment is full of all the necessary things for your comfort. i will be visiting this hotel again ???.
from
Submitted on 01-08-2016
I like the place it's clean, great view , the staff are very helpful , but , they need to put mirrors in every room I had to put my makeup in the bathroom .Also they need to increase the type of dishes they offer for breakfast .
from Glasgow, Scotland
Submitted on 02-08-2016
If you want a good reliable and luxury hotel then make this your choice. The room is massive it's like our flat back home ! The bathroom was huge and fully equipped, as was the kitchen, lounge and bedroom. The view from the pool must be the best in the city looking over a part of the city and skyscrapers. We found the breakfast to be really good a good blend of savoury and sweet and tonnes of it ! For affordable luxury make this a stay.
from Dubai, United Arab Emirates
Submitted on 04-08-2016
It's awesome and it's more than the expected and I like it and I suggest you to try it andoes the service was very good and the apartment was clean and big . And the breakfast quality was excellent. And the room service was very fast
from
Submitted on 05-08-2016
We stayed here for three nights and would highly recommend it! Hotel was modern and apartment was very spacious. Although slightly outside the city, it was only a 20 minute walk to the Petronus Towers or a 10 minute walk to the nearest train station. They also a schedule for a free shuttle bus. We absolutely loved the roof top pool!!
from Jeddah, Saudi Arabia
Submitted on 05-08-2016
This hotel offers a very nice apparents equipped with mostly everything, the views are amazing. Near by (almost 5min walk) there is a very nice super market (Jaya), restaurants, pharmacy. And mabye 30min walk far from the twin towers and the klcc park. Nice bathroom with amazing view. Pool is decent, not very big, kids pool is a bit small. Breakfast is ok, they are dealing with resturent near by, no in house dining service. Staff were very kind and helpful, always welcoming. Value for money... Read more
from Baling, Malaysia
Submitted on 07-08-2016
I'm very satisfied with the environment which is very clean and comfort room. Modern design and excellent view from the bathroom. Living quite wide and my kids enjoy playing among them. My wife love the kitchen and the equipment.
from Dehradun, India
Submitted on 08-08-2016
the rooms were spic and span, very comfortable, spotless. the toilets were very clean. great location, just 5 minutes walk from the kuala lumpur city centre and petronas twin towers. the icing on the cake was the swimming pool on the 22nd floor. great views of the city and the twin towers from the poolside at night. great place to stay with family.
from
Submitted on 08-08-2016
As a family with 4 children this hotel was perfect. We had a large 3 bedroom apartment so could all be together rather then squashed into 2 separate rooms which normally is the only option. The apartment was clean and it was great to have 2 bathrooms. The master bedroom had an ensuite with a shower and a bath with a great view of the city. I would recommend asking for a room on a high up floor. The swimming pool on the roof was perfect for cooling down after a busy day sightseeing. It is open un... Read more
from Metro Manila, Philippines
Submitted on 14-08-2016
We stayed here overnight and the room was so clean and nice! It has a complete set of amenities and this hotel has their lounge and unique swimming pool which we enjoyed. The price per night is very affordable. They have a restaurant at the ground floor who serves breakfast. Humeir is a very helpful staff and he arranged everything from my reservation up to my out check out!
from Frankfurt, Germany
Submitted on 16-08-2016
We had a luxury 2-bedroom apartment, modern, clean, spacious, nicely furnished, with a kitchen and a large sitting area, even a panoramic window in the bathroom. The breakfast was fine. The free WiFi worked well. The rooftop infinity pool was fantastic. Good location, 10-minute walk from KLCC, with shuttles offered to various points in the city several times a day. All would have been perfect but for the fact that due to a technical error they charged my credit card thrice for our stay. To be fa... Read more
from Kathmandu, Nepal
Submitted on 16-08-2016
Amazing hotel with great services, swimming pool was great too. it was very worthy for what we paid. we will definitely recommend this hotel while travelling to Kuala Lumpur. hope to visit the place again
from London
Submitted on 28-08-2016
2 bedroom apartment was perfect for 4 of us as we landed in KL following a 13 hour flight and 7 hour time difference. Lots of space for everyone to rest and recover. The location is great to visit KL and the pool views at dusk when the light some up is beautiful. We were very happy with our choice. Not 5 stars because breakfast is adequate for 2 days but not impressive and reception not bothered to greet guests walking in and out.
from paris
Submitted on 29-08-2016
I stayed with my family for 3 nights from July 29 to August 1 at Somerset Ampang. The appartment we had was conform to the desciption and comes with a full equipment. The situation is ok since you can take the subway 500m away so you are a few minutes away from Petronas. We also really enjoyed swiming in the amazing pool on top of the hotel. Unfortunately, the service is really poor and the staff does not seem to really care about their clients... We arrived at 10pm after a 17hrs flight with my... Read more
from Gurgaon, India
Submitted on 31-08-2016
Awesome Place to Stay with Family, very good interiors and courteous staff. Very Close to KLCC and Golden Triangle. Sould Out is a nice restaurant downstairs. Internet may be a bit cranky but i guess it was a one time as their server room was undergoing maintenance.
from
Submitted on 03-09-2016
We stayed at Somerset for 3 days recently. It is a good hotel and recommended. Following our the pros and cons: 1. Location is great. KLCC is 8 mins walk. Train station is 5 mins walk. Plenty of taxis available. You can even call Uber. Moreover, hotel provides free shuttles to different areas. 2. The rooms are big with all the necessities. You will love it ! No issues. 3. Cleanliness taken care of ! 4. Staff is polite ! 5. We got a very good deal in terms of price so it was worth every dime ! ... Read more
from London, United Kingdom
Submitted on 07-09-2016
Clean hotel, friendly staff and nice views from the roof top swimming pool. My partner and I decided to extend our stay the day we were suppose to leave. The staff extended our stay so swiftly. Getting around is so easy, as there are always taxis outside the apartments. If not then the staff will arrange for one to pick you up with ease. There is no food served here, but there is a bar/restaurant next door which serves breakfast, nice cocktails and lunch/dinner. Because this is an apartment, we ... Read more
from Singapore, Singapore
Submitted on 10-09-2016
First time staying in this hotel. The room is spacious, bed is comfortable and check in was fast. Conceige staffs were very courteous. Aircon worked very well. And nice bathroom with great view. Our stay there was comfortable only few things that we were not satisfied. One is that on the last night of our stay, my husband bought a cake for me to celebrate my birthday in our room. And we forgot to buy lighter and call the housekeeping to borrow a lighter or match sticks, but the staff said on ... Read more
from Singapore, Singapore
Submitted on 11-09-2016
A comfortable stay for a family. Great view. Walking distance to LRT, shopping and eateries. Enjoy the infinity pool. Comfortable 24hr lounge and gym. Shuttle service at various timings to shopping centres.
from
Submitted on 12-09-2016
Booked 2 x one bedroom apartments here in August. Spotlessly clean, professionally run, with all home comforts. Any problems ( we didn't have a router in our room on arrival) were sorted immediately. Our room featured kitchen with hob, microwave, fridge freezer and washer/drier, lounge area with TV, DVD player, music player with iPod dock and, flat screen TV, dressing room with wardrobe, iron and board, bedroom also had TV and our own router for WiFi (username and password is your room number) a... Read more
from Tonbridge, United Kingdom
Submitted on 14-09-2016
My son is living and working in New Zealand and we chose Kuala Lumpur as a halfway point to meet. I booked a 3 bedroom apartment. This was for my husband and me, my two sons and their girlfriends. The apartment was lovely and clean and had everything we needed. It wasn't too cramped for 6 adults. The only thing that wasn't ideal was the washer/dryer. It is one of the combined machines and although it washed ok the drying was awful, clothes still felt damp and it took ages. I know this is ... Read more
from Singapore, Singapore
Submitted on 14-09-2016
stayed 3 nights. overall good. House keeping and room service need to improve. Our bedroom Aircon was not so cold. We called maintenance they rectify it immediately even late night. We were very happy. But little disturbance. We would like to thank for considering our check in and check out timings. I will recommend to my friends.
from bandar utama
Submitted on 18-09-2016
Truly home away from home. Spacious units with well equipped kitchen. Love the walk in closet. Breakfast is ok. Don't expect anything fancy but Souled Out do bake their own croissants, pastries and breads. I liked the espresso machine and salad section. You can always build your own sandwich if the choice of food doesnt fit your fancy always serve chicken ham and cheese slices. Very close to city centre yet quiet. Convenient. The hotel also provides shuttle service to nearby areas. Guests ... Read more
from
Submitted on 18-09-2016
Excellent service, spacious apartment, very convenient for families with kids, as well as available options such as well equipped kitchen. Nice view and amazing pool. Highly recommended for few days in Kuala Lumpur, as it is close to the city center and KLCC.
from
Submitted on 18-09-2016
My partner and I stayed here for 3 days in the summer of 2015. We arrived with a private driver we hired prior from the airport (travel time was 45mins). We were greeted by the staff and helped us with our luggage to our room. We decided to book 1 bedroom condotel because it's very spacious. It felt like we had our own home in a foreign country. The building has a pool located on the rooftop (overview of the city). They have buffet set-up for breakfast at the restaurant downstairs. The place is ... Read more
from
Submitted on 19-09-2016
Booked two 3 bedroom premier for 3 nights. Rooms and location is good especially if you are coming in a big group for a shopping/sight seeing trip.Room is spacious and you can just grab a car to go around. The only unpleasant experiences we had is the services provided. Upon checking in we enquired for late check out but due to processing the rooms check ins it was forgotten.Fine.Then we got in the rooms and there's only 4 bath towels in one of the room so called up the housekeeping to reques... Read more
from Singapore, Singapore
Submitted on 19-09-2016
the one bedroom was huge and great. Really love the whole design. Cleanliness was tip top and they have great service. Roof top pool is the highlight of Somerset. Great ambiance. Thanks for the great stay!
from Kuala Lumpur, Malaysia
Submitted on 22-09-2016
I stayed in this apartment hotel for one month before moving to my definite place. The apartments are spacious and well kept. All the facilities are there and if you are missing something the staff is quite willing to help you. It's a quiet place. Personally I found the pool a little bit too small. The reception is simple but ok. There's no facility for dinner and also for breakfast you will get a voucher to go next door. The breakfast there is very simple. It's all there, but, what shall I say.... Read more
from Dungun, Malaysia
Submitted on 24-09-2016
I have brilliant stay during the whole of workweek. Pool and gym are brilliant. The breakfast is simply great. Since the location is near to jaya grocery, it is much more easier to find items for cooking.
from Kota Kinabalu, Malaysia
Submitted on 25-09-2016
We had the 1 bedroom apartment. Lobby is under renovation at the moment so counter was rather dishevelled at first impression. However, room was spacious, clean and comfortable. It's really ideal for a family stay. We had a walk in wardrobe and a spare room that could be used as the kids room. Overall, we were satisfied with our stay. There's free shuttle bus to shopping centres and LRT station at fixed schedule but we used a lot of taxi as the timing didn't fit into our schedule. Tried w... Read more
from Kuala Lumpur, Malaysia
Submitted on 26-09-2016
Apartment interior was excellent..service from Staff was friendly & good. Housekeepers speaking only regional language might concern other nationalities. Swimming Pool, Lounge & Gym at the rooftop was awesome.
from Muscat, Oman
Submitted on 26-09-2016
We had a great stay in Somerset. Would come here again. View from 17th floor was magnificent. Breakfast was very good, its ok selection of food that is fresh and tasty. Location of hotel is great, 10m walk to Petronas towers. My recommendations.
from
Submitted on 28-09-2016
Needed a serviced apartment for our 2A2C1B near KLCC. Stayed at the one bedroom aptmt with nice view on high floor. location is 5min drive/ 15min walk away from KLCC. free shuttle one way to KLCC and other shopping spots is provided hourly (but no return pickup service) ample free parking in basement carparks(do note that complimentary coupon is for daily use, needs to be refreshed daily). Nice pool for young children on one side and infinity pool on other side of gym/ business ctr/ lounge on th... Read more
from Bangkok, Thailand
Submitted on 28-09-2016
I'm stay just 1 night here but I have experience with Somerset Ampang hotel.The excellent staff was helpful they suggest and answer everything when you have a question about the hotel.Thank you very much
from Suva, Fiji
Submitted on 28-09-2016
This is the 2nd time I've stayed, the last time was in a studio apartment which was stunning and this time was in a one bed-room apartment which is just fabulous. ..I highly recommend! First of all the bed is just heavenly, especially after such a long flight. Second there is a walk-in wardrobe! Third the finishings and furniture are modern and really nice. Fourth the views from the windows are amazing. Fifth there's a clothes washer and dryer!! It could actually be your "live-in" apartment it's... Read more
from Seremban, Malaysia
Submitted on 03-10-2016
home comfort right in the heart of kuala lumpur .enjoyed my night there and would definitely stay there again. no hassle. easy parking. friendly staff and very helpful. nice restaurant and nice crowd.
from Kuala Lumpur, Malaysia
Submitted on 03-10-2016
The service apartment is very lucky to have good quality amenities and facilities because even though the female front fesk staff have got a negative attitude, we can just stay in the room and minimize our contact with them.
from Petaling Jaya
Submitted on 04-10-2016
Good location, good price, good room, have shuttle van to go to klcc, pavillion. Good customer service. Good view. Good hotel. Need to check on the room door. Because the door cannot lock. Good service.
from Phuket, Thailand
Submitted on 05-10-2016
Boom, boom, boom until the early hours every single morning for a week. I complained about this last year but they have done nothing about the loud, annoying techno music which plays into the early hours of every morning.
from Colombo, Sri Lanka
Submitted on 05-10-2016
My husband and i loved our stay at Somerset and it was above our expectations. We booked the hotel for the view from the roof top pool and location. However everything about the hotel was exceptionally good. The staff was friendly, the hotel was clean and well maintained and there was also a shuttle van that dropped us in various location. We love to travel and plan on staying in Somerset/ Ascott hotels where ever we have a choice.
from
Submitted on 07-10-2016
My daughter and I travelled to KL to celebrate my birthday and attend the Malaysian Formula 1 Grand Prix. We have stayed at Somerset in Singapore and it was excellent and we were not disappointed this time. It was very good value, excellent rooms (they were larger than expected), very clean with friendly helpful staff. The rooftop pool was wonderful and it had a gym with a lounge that had snacks and extra tea and coffee making facilities. The breakfast was the typical buffet style but there were... Read more
from Jeddah, Saudi Arabia
Submitted on 09-10-2016
I stayed in this hotel in 2013, it was one of my best choiceed hotel in Kuala Lumpur, it was clean and new all services were excellent. But recently I stayed in this hotel, the services became worse, when I checked-in the server of the hotel was shuted down which caused late check-in, the receptionist informed me that the problem from the main servers in Singapore, the good hotels must have back up servers to avoid such problem. The bed and pillows covers were not clean and smelly bad. The toile... Read more
from Singapore, Singapore
Submitted on 14-10-2016
I stayed there for a month in July in the one-bedroom and the hotel was just right for me. There is stable wifi and daily breakfast at cafe/restaurant/bar near the hotel. The choices are quite limited so the eggs live station was the go to choice. The rooms are clean and there is a cooking area/fridge/dryer/ washer so it was rather convenient. There are free shuttle in the weekdays from the hotel to business areas like menara tan & tan etc and also to shopping areas in KLCC and pavilion. You... Read more
from Hobart, Australia
Submitted on 15-10-2016
great for long stays if you get a 1 bedroom apartment, which are spacious and well equipped, with kitchen, washing machine/dryer and plenty of the space. The staff and security are great, as are the services (shuttle service, pool, gym) the inclusive breakfast at the restaurant next door is average - a few luke warm dishes in a bain marie and not typical of the great Malaysian food that can be sourced, so give it a miss. The wifi can be intermittent, particularly on weekend afternoons and evenin... Read more
from Kuala Lumpur, Malaysia
Submitted on 17-10-2016
Check in a bit slow, front desk staff seems inexperienced. I booked 1 Bedroom Executive. The room is an apartment, complete with kitchen, separate living hall, room located at the end of the corner with walk in wardrobe which so interesting! The room is clean, both room and living hall fitted with full height glass window which great for outside city view! even bathroom also fitted with large glass window which is great! But I hope hotel management to consider on changing the carpet, cos the yar... Read more
from Kuala Lumpur, Malaysia
Submitted on 19-10-2016
Room and facility is exactly as shown in picture. Bathtub with an awesome view! Cooking is a breeze with all the appliances provided! Just walk to the grocer at the corner. Bed is superb! Value for money, down to the last penny!
from
Submitted on 20-10-2016
Every Single Thing About This Suite Apartment is AWESOME ! Value for Money ! Make sure you get from the correct Agent for your nice Suite ! 1) I love the 1 bedroom apartment. It was upgraded from Suite for my first visit. 2) My second visit for second week in a row, was for suite apartment. 3) The bed and the pillow was so comfy ! 4) Swimming Pool was nicely located on the rooftop ! 5) I WILL COMEBACK FOR MY STAYCATION !
from Alexandria Governorate, Egypt
Submitted on 21-10-2016
I stayed in this hotel with a group of friends and we took a hotel apartment, the apartment was really nice spacious and clean, we had a sound system, dining room, washer and dryer the view wasn't that good but the infinity pool's view made up for the not great room view. The gym and lounge on the roof are a great addition and their shuttle service is so good, I would defiantly recommend this hotel
from Hereford, England
Submitted on 27-10-2016
We stayed over here for three nights at either end of ten days on the islands and were very happy with our choice. The staff were excellent, the rooms were of a good size and well equipped, and the rooftop pool was fantastic. We had a very late flight home but were allowed to check out at 2pm and then use the residents suite on the roof until we needed to leave, so spent the afternoon having some pool time and chilling out with full use of the gym, common area and kitchen. Very impressed, and ve... Read more
from Orchard Road, Singapore
Submitted on 30-10-2016
Nice place...nice view frm our unit. Swimming pool till 11pm. Foods are easy to order if u are lazy to go out. 14mins walk to KLCC. Shuttle service provided...but no pick up to come back to apartment. Love the bathtub...in the master room. Easy check in. All the staffs are friendly. A good and nice place to be if travelling to KL. ???????????????
from
Submitted on 31-10-2016
Have stayed at Somerset KL multiple times from 2013. This included a long stay of 2months on a business trip. The 1 bedroom apartment is a nice place to return to after a long day at work. There is a good sized kitchenette with clothes washer and dryer. The staff are lovely and friendly, and actually remembers returning guests. The location is ideal as it is away from the very busy golden Triangle, but still walkable to KLCC. A short taxi ride or courtesy shuttle bus gets you to the Golden Trian... Read more
from
Submitted on 01-11-2016
Great Location. all facilities available in room. Value for money . The view from the swimming pool was awesome . The staff was friendly and rooms were very spacious and clean . Shuttle service is also available .
from Kerteh, Malaysia
Submitted on 05-11-2016
Nice interior, furnished and spacious space for a small family. Not quite far from city center ( shuttle service provided). Wonderful rooftop pools and open till 11pm. But breakfast not much varieties and I guess it worth the price (MYR 18++)
from
Submitted on 06-11-2016
Home is where you belong and as you steps into the hotel, the friendliness of staff who were there to assist you makes you feel delighted and joyful. The check in and check out process were easy and fast. When you enter the room, you can definitely understand why the hotel is rated high.. the ambiance is good. The living hall is huge.. there was a dining table fit for four people, kitchen with washing machine and dryer, two doors fridge and gosh a cabinet for shoes! The hall is spacious, having ... Read more
from
Submitted on 06-11-2016
Location of the apartment is excellent with very good connectivity to LRT mono rail. Apartment is also very well maintained and have all the appliances for a comfortable long term stay. Ovreall a nice place to stay for long term business trip to KL, Malaysia
from Petaling Jaya, Malaysia
Submitted on 10-11-2016
Highly recommended.All the employer were really helpful..only the front desk got a bit of sour face..but shes pregnant and i understand..we enjoy the pool and gym very much! overall a great stay..will definitely come again..
from Singapore, Singapore
Submitted on 13-11-2016
Checking in was a breeze. Manage to get a room early. Staffs were helpful throughout my stay. Breakfast was good with varieties. Different menu each morning. Room was clean and well equipped with kitchen utensils. Location is good at the heart of KLCC area.
from Kuala Lumpur, Malaysia
Submitted on 13-11-2016
Great location, parking was free for guests. The apartment was spacious, well equiped and comfortable. Bed was comfy, had a walk in closet. Bathroom amenities were alright but the shower head and water pressure were below expectation. Kitchen was well equiped, had pots pans plates etc. However, the staff were not really friendly during check in and check out. I asked for an extra towel from the housekeeping staff while they were doing their rounds on my floor, and I could hear them with another ... Read more
from Kuching, Malaysia
Submitted on 14-11-2016
Our 9th time staying at Somerset Ampang and the well-managed team always gives us excellent service. They are also friendly and helpful and immediately remember us when we walk in the door. I always imagine that their codeword is "No Problem" - that's what they say to anything and that's what they mean, be it the front desk, housekeeping or the wonderful shuttle-bus drivers. It's a good place to stay.
from Santiago Metropolitan Region, Chile
Submitted on 19-11-2016
Good hotel. If you are in a long trip is very good because it has a washine machine. Its like 10 min walking to a metro station, and near the petronas. Big room with a dining and living. Nice bath and bedroom. It has a kitchen so you can dinner at the room and that was nice for as because it was the middle of the trip... Nice hotel
from Penang Island, Malaysia
Submitted on 01-12-2016
The room was nice, clean and comfortable..easy access to klcc and other attractive place in kl..the staff was friendly..the gym equipment was in good condition..the pool was fantastic..however, the variety of food during breakfast not as expected..
from Mumbai (Bombay), India
Submitted on 01-12-2016
stayed in 1603 during 2015 and 2016 . Love the roof top swimming pool with PETRONAS in the background. nice security and friendly staff. the Coffee at Glorias is class. The breakfast is delicious. nice views from the rooms.
from
Submitted on 02-12-2016
First you would say, you are 15 minutes by walk away from KLCC or the twin towers, but as night comes, am sure you will have a great rest without any traffic noise As well the metro is close by 3 minutes walk beside Ampang Park Mall
from Ampang, Malaysia
Submitted on 04-12-2016
One of the best hotel residence in KL. The food was average. Facilities provided inside the room was excellence. Spacious room. The room was super clean. Near to KL shopping mall. The downside was it is located at one of the busiest road in Malaysia, Jalan Ampang
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