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Hotel Royal Kuala Lumpur

Kuala Lumpur, Malaysia (KUL)

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Based on 632 reviews
Room & Rates
Family Room

Family Room

1 double and 1 single bed
344-sq-foot (32-sq-meter) room with city views

Entertainment - Free WiFi, 25-inch TV with premium channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, free newspaper, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Deluxe Room, 1 Double or 2 Single Beds

Deluxe Room, 1 Double or 2 Single Beds

1 double bed or 2 single beds
301-sq-foot (28-sq-meter) room with city views

Entertainment - Free WiFi, 25-inch TV with premium channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, free newspaper, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Executive Room, 1 Double or 2 Single Beds

Executive Room, 1 Double or 2 Single Beds

1 double bed or 2 single beds
301-sq-foot (28-sq-meter) room with city views

Entertainment - Free WiFi, 25-inch TV with premium channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, free newspaper, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Renovated in November 2012
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Hotel Royal Kuala Lumpur
Jln Walter Grenier, Kuala Lumpur, Malaysia 55100

Rooms
Make yourself at home in one of the 225 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and slippers. Conveniences include safes and desks, and housekeeping is provided daily.

Amenities
Be sure to enjoy recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional amenities at this Edwardian hotel include complimentary wireless Internet access, concierge services, and wedding services.

Dining
Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner. Dining is also available at a coffee shop/café, and 24-hour room service is provided.

Business, Other Amenities
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Kuala Lumpur? This hotel has facilities measuring 560 square feet (52 square meters), including meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request).

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Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 32.00 for adults and MYR 17.90 for children (approximately)
  • Airport shuttle fee: MYR 200 per vehicle (one way)
  • Valet parking fee: MYR 10 per day
  • Early check-in fee: MYR 150
  • Late check-out fee: MYR 150
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the hotel:

  • Deposit: MYR 150 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Business Center
  • Coffee Shop
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Fitness Facility
  • Indoor Pool
  • Porter / Bellhop
  • Sauna
  • Shuttle To Airport (surcharge)
  • Steam Room
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 632 reviews
from Tangerang, Indonesia
Submitted on 09-05-2016
Our family stayed in hotel royal kuala lumpur during our KL trip for 4 days 3 nights (3-6 May 2016) The receptionist was very nice and give us an upgrade after I told her that this trip was a reward for my son after his circumcision (sunatan/khitanan). Our room has a nice bathtub in it with a view of Kl city (plaza sungai wang is right in front of the hotel). Our bed was comfortable, not to soft nor to hard to sleep in. The only thing that I really think should be changed was the toilet, there... Read more
from Hong Kong, China
Submitted on 10-05-2016
The overall stay is fair to me. Actually the hotel located near the monorail stop. There are shops, restaurants and bars nearby. Night market is at walkable distance. We can also walk to Pavilion shopping mall and KLCC within minutes. Yet, the hotel room is a bit old. Facilities are old. The air conditioning seemed not working very well. Some staff seemed like not understanding English that they misunderstood us for a few times. There is only one electrical socket in the room which is definitely... Read more
from Quezon City, Philippines
Submitted on 12-05-2016
Hotel wasn't expensive at around $65 per night including breakfast. The rooms were clean. The room we were given had a great view of the Petronas Twin Towers. Beds were comfortable. Slept soundly every night of our stay. Location is really the best thing going for this hotel. Jalan Alor, Pavillon and other shopping & dining locations in Bukit Bintang are only a 5-10 minute walk away. Two negatives though, firstly, wifi connection inside the room is weak, needed to stay at the bathroom to g... Read more
from
Submitted on 15-05-2016
The Hotel is clean but our room was near elevator and it was so noisy this is a good hotel just for resting and sleeping not anything more! in the case of personel , all people was kind and service was fast. also it doesnt have a nice view of the city
from
Submitted on 24-05-2016
The location was fantastic, just behind Lot10 shopping mall in central Bukit Bintang, and barely a minuteā??s walk from Bukit Bintang monorail station. I arrived earlier than expected at around 1pm and tried my luck at the front desk to see if I could check in early. The front desk staff was cheerful and processed my check in immediately. The room was pleasant and spacious enough. I liked that the room had an iron and ironing board in the wardrobe. I also liked that there was a separate clothes-... Read more
from
Submitted on 02-06-2016
My third stay at this hotel and I'm glad to find out that the rooms have been renovated. Location is behind Lot 10 shopping mall and is only 150 meters away from Bukit Bintang monorail. Traveller's tip: there's an excellent nasi lemak stall at the end of Walter Grenier road which sells out by 10 daily. If that's not your cup of tea, there's a 24/7 restaurant along this road Our room was the superior room that can fit 3 comfortably. Due to our request for a queen bed we were unfortunately give... Read more
from Cairns, Australia
Submitted on 10-06-2016
We booked one of the newly renovated rooms with a view of the twin towers which included some mini bar items ( 2 cans of softdrink and 3 small packets of sncks). Due to flight changes we arrived 12 hours late at 6.30am. At check-in we where advised that our room was unavailable due to a drainage problem, we where given another room until repairs were completed sometime later in the day. The condition of the room was disgusting!. As we were exhausted following our overnight flight I decided not ... Read more
from Singapore, Singapore
Submitted on 14-06-2016
Stayed here twice. Checked-in at 1am and they had the details ready and all printed out. Fast check-in and but check-out can be slow. Asked for a 2pm check-out and was granted. Hotel is undergoing renovation so try and ask for renovated rooms. Breakfast is so-so, but avoid it to experience authentic Malaysia's cuisine. Pillows are too soft though. Overall, value for money.
from Kota Kinabalu, Malaysia
Submitted on 16-06-2016
The most added value part of this hotel would be it's prime and ideal location should you wish to be in the centre of shopping, food and entertainment. It is located along the Bukit Bintang area where you can find Lot 10, Sungei Wang Plaza, Fahrenheit and Pavilion shopping malls, all within walking distance. There is also the Air Asia Bukit Bintang monorail station nearby should you desire to connect within other parts of the city. The family room for me was spacious but the result of the daily ... Read more
from Singapore, Singapore
Submitted on 20-06-2016
I booked the deluxe room the weekends, requested a smoking room and was give a room with no view. (hahha) But it's not realli a issue. Room is good. Toilet is clean with the rain shower which is hard to find a hotel that has that. (I enjoyed my bath) Hotel is super near to Bukit Bintang monorail. There's even an alley at the back that is full of small food shops which leads to the back of Farenheit and turn right to Pavillion.(good way to avoid d crowd at the main walkway which is right after th... Read more
from
Submitted on 22-06-2016
hotel was good we stayed there for 3 days and the rooms were neat and you can see the twin tower from my room window,free wifi in room per device,early check-in will cost 2ooRM, there are money exchange centres all over the place. they also arrange tours fro the hotel lobby itself.we had to call them for check-in to 3rd room after 2pm. and they provided an upgraded room for the waiting.
from Sabah, Malaysia
Submitted on 28-06-2016
The hotel is just located behind Lot 10 shopping mall.it is very easy to get through to other shopping mall around Bukit Bintang as well. hotel room furnishing is a bit old but its clean and tidy. room service was good during my stay. they got a connecting room as well. check in and check out service is fast friendly and professional !!
from London, United Kingdom
Submitted on 01-07-2016
Great hotel to stay for a couple of days, spent 2 nights in this hotel while passing in Kuala Lumpur, stayed in a Executive Deluxe double room with a king size bed, the room was lovely, having a lot of offers in the bathroom( check photos), Bath robe and slippers from the hotel, Tv with a lot of channels, bed nicely prepared, bottles of water, mini fridge, safe. The pool was a indoor pool but open with a nice view to the front street of the hotel, with showers and towels. nice place to relax. We... Read more
from Medan, Indonesia
Submitted on 07-07-2016
Stay at this hotel for 4 nights. 2nights at level 11, but can heard noisy sound at noon because of renovation at level 7. Complain and change the room to level 17. Alot differences between that room on level 11 and 17 as my photos attached here. The Old furniture n painting now became modern, simply and clean. Recomend to book level 15 above. Location is good, surrounded by mall and monorail station only few steps infront. Also near places to eat. Staffs are friendly too. Only the towel still n... Read more
from Dhaka City, Bangladesh
Submitted on 17-07-2016
Hotel Royal Kuala Lumpur is located just besind Lot 10 and beside Sungi Wang Plaza. It's actually located right in the middle point of The Berjaya Times Square and Pavillion, so will take two minutes walk either way from the hotel to reach any of these two Shopping Mall. The breakfast of the hotel was quite decent, though a bit disorganized in terms of menu choice. For example, they served fried rice, but to curry item to complement that! Overall experience is quite good and i would highly rec... Read more
from Perth WA
Submitted on 26-08-2016
I recently travelled to Kuala Lumpur for the first time in many years, a group of four ladies travelling together. We chose to stay at Hotel Royal as one of the group has stayed there a number of times and enjoys both the hotel and its location. From the moment we arrived the service we received was just exceptional, it was really welcoming, we felt so warmly welcomed. I will make a special mention to Abu on the front door, he was exceptionally friendly. I was pleasantly surprised at the room, i... Read more
from
Submitted on 27-08-2016
Very very good hotel Staff very kind Rooms very clean Best location, nearby everything metro, downtown, malls, shops, arab street and restaurants Internet not bad, not suitable for download. Ac not well.
from Jakarta, Indonesia
Submitted on 28-08-2016
Always enjoy my stay here in hotel Royal because of it's location at the very central of Sungei Wang & Bukit Bintang here in KL which are still their best Shopping district. The room is which you can called adequate and semi-modern for current hotel's trend. They have almost every facilities that single, couple or even family required for their trip or holiday. Just a few things that kind of like a downside of this hotel, which are: the air conditioner that wasn't really sufficient (kinda hot) b... Read more
from Mumbai (Bombay), India
Submitted on 04-09-2016
We stayed for 3 nights from 27th Aug. The main advantage being in this hotel is its location. It's in centre of bukit bintang. You are surrounded by many malls and mono rail station is just at the stone throw distance so it was very easy for us to commute around the city. Guys opt for an executive deluxe room which are newly renovated and are at the higher floors. The issue we had was for the hot water. Inspite of complaining couple of times the water was just luke warm. They need to improve the... Read more
from
Submitted on 05-09-2016
Me and my family stayed here for three nights during our first trip to Kuala Lumpur. We arrived late at night and given two very nice rooms with the view of Petronas Twin Tower and KL Tower. Special thanks to Reservation Manager Ai Lee and all the staff at Hotel Royal Kuala Lumpur who made our trip to Kuala Lumpur a memorable one. We will definitely stay in Hotel Royal KL when we visit KL next time.
from Galway, Ireland
Submitted on 14-09-2016
This hotel is in an ideal location at the heart of KL but unfortunately we encountered some service issues during our stay. You will see from my previous reviews that I rarely make complaints. Pros: Modern Bedrooms. Excellent location, perfectly situated for all there is to see in KL for both tourists and shoppers. Decent Value. Cons: Towels were not changed in our room one day for no reason. Reported to reception who had towels sent up. We later realised that our tea & coffee facilities h... Read more
from
Submitted on 14-09-2016
The hotel was well located for a city trip as it was right in the center. There were many shopping malls around you also the 'Pavillion'. To walk to the Petronas Towers or the Menara it both takes you 15-20 minutes. The staff was ok. We didn't have a renovated room (as only renovated rooms where smoking is allowed were free). The room itself was clean, but the old rooms need refurbishing. As well the water coming out from the tap was a bit brownish I don't know if this comes from the pipes, in t... Read more
from Jakarta, Indonesia
Submitted on 15-09-2016
I become their customer since 5 years ago, at first I am happy with their service. When I come again in Aug 2016 surely the service is gone. The Front Desk is not friendly, wifi connection is not strong, the breakfast is not tasty. The only thing that still there is the location.
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