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Hilton Kuala Lumpur hotel

Kuala Lumpur, Malaysia (KUL)

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Based on 3456 reviews
Room & Rates

KING HILTON DELUXE

MODERN DESIGN WITH 42 INCH PLASMA TV, OPEN PLAN BATHROOM WITH RAINSHOWER
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KING DELUXE PLUS ROOM

SPACIOUS DESIGN WITH 42 INCH PLASMA TV, OPEN PLAN BATHROOM WITH RAINSHOWER
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KING DELUXE LAKE VIEW

MODERN DESIGN WITH 42 INCH PLASMA TV, OVERLOOKING LUSCIOUS GREENERY LAKEVIEW
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KING HILTON EXECUTIVE ROOM

42 INCH PLASMA TV, INSET TV, RAINSHOWER, ACCESS TO EXECUTIVE LOUNGE WITH FULL BENEFITS
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KING EXECUTIVE PLUS ROOM

STYLISH DESIGN, COMFORT WORK SPACE,42 INCH TV, ACCESS TO EXECUTIVE LOUNGE WITH FULL BENEFITS
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GRAND EXECUTIVE SUITE

DESIGNATED LIVING AND DINING AREA, PLASMA TVS, ACCESS TO EXECUTIVE LOUNGE WITH FULL BENEFITS
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KING EXECUTIVE LAKE VIEW

LUSCIOUS GREENERY VIEW, ACCESS TO EXECUTIVE LOUNGE WITH FULL BENEFITS
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PRESIDENTIAL SUITE

2 LEVELS, 2 42 INCH PLASMA TVS, 2 DVD PLAYERS, ACCESS TO EXECUTIVE LOUNGE WITH FULL BENEFITS
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PENTHOUSE

2 LEVELS WITH FULL KITCHEN, WHIRLPOOL, SAUNA, ACCESS TO EXECUTIVE LOUNGE WITH FULL BENEFITS
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LIFESTYLE SUITE

DINING AND LIVING AREA, 2 UNITS WITH GARDEN, ACCESS TO EXECUTIVE LOUNGE WITH FULL BENEFITS
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TWIN HILTON DELUXE

MODERN DESIGN WITH 42 INCH PLASMA TV, OPEN PLAN BATHROOM WITH RAINSHOWER
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TWIN HILTON PLUS ROOM

SPACIOUS DESIGN WITH 42 INCH PLASMA TV, OPEN PLAN BATHROOM WITH RAINSHOWER
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TWIN DELUXE LAKE VIEW

MODERN DESIGN WITH 42 INCH PLASMA TV, OVERLOOKING LUSCIOUS GREENERY LAKEVIEW
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TWIN HILTON EXECUTIVE ROOM

42 INCH PLASMA TV, INSET TV, RAINSHOWER, ACCESS TO EXECUTIVE LOUNGE WITH FULL BENEFITS
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TWIN EXECUTIVE PLUS ROOM

STYLISH DESIGN, COMFORT WORK SPACE,42 INCH TV, ACCESS TO EXECUTIVE LOUNGE WITH FULL BENEFITS
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TWIN EXECUTIVE LAKE VIEW

LUSCIOUS GREENERY VIEW, ACCESS TO EXECUTIVE LOUNGE WITH FULL BENEFITS
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Hilton Kuala Lumpur hotel
3 Jalan Stesen Sentral, Kuala Lumpur, NA Malaysia 50470

Visit the Japanese sake bar and choose from the sushi and sashimi counter at stylish Iketeru restaurant, try new wines at Vintage Bank or enjoy tea served with kung fu moves at Chynna restaurant at this Kuala Lumpur hotel. All Guest Rooms and Suites offer a 42 inch plasma TV, high-speed internet access and a luxurious open plan bathroom with rain shower. Executive Rooms and Suites offer Executive Lounge access.The hotel boasts a fully equipped Business Lounge and 14 meeting rooms for 10-1500 persons including the spectacular Grand Ballroom and leveL7even, a revolutionary, multi-event venue created for the ultimate in corporate hospitality.

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Whirlpool, Pool, Wheel chair accessl Business Services Include: Business Center

Swimming pool on the West side and pool slide are under renewal from 10-24 April. The East side of the pool remain accessible. We apologise for any inconvenience caused.

AMENITIES:
  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Whirlpool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 3456 reviews
from Melbourne
Submitted on 24-05-2016
My husband travelled to KL for work and my 3 year old and I decided to join him for a small break. The hotel felt like a home away from home! The staff were amazing, especially the staff at Vascos, they were truly amazing. My daughter would wake early every morning and ask to "go see my friends at the breakfast restaurant", everyone made such an impression on her. She was sad not to see her favourite server on our last day, if you're reading this, Lola says a big "Hi. I miss you!". My daughter... Read more
from Perth, Australia
Submitted on 24-05-2016
This is our go-to hotel when stopping over in KL. So easy to jump on the express train from the airport, the hotel is right across the road from Sentral Station. The rooms are beautifully furnished, large and comfortable. Breakfast has plenty of options and starts early. The pool is massive and so relaxing, considering you are overlooking the city. Last trip we got the Club package as we were leaving for a late flight, and we stayed in the Lounge enjoying drinks and canapes before departing for ... Read more
from Paris, France
Submitted on 25-05-2016
Ideally located near Central station, it offers a good level of comfort, food and service. Dedicated well trained staff is always available to help the customers. Clean, quiet and comfy rooms are pleasant and allow a good rest for travellers. Large selection of restaurants, with a particular mention for the Japanese and the Grill. A pleasant café in the lobby offers good expresso coffee and a tempting selection of patisseries and cookies. A good place!
from Bengaluru (Bangalore), India
Submitted on 25-05-2016
staying in here, u will find that every staffs will try their best to make you feel comfortable. they will great you, smile, even far away from you they start to noticed you and try to please you. I am very happy with the services provided. front line staff all are very professionals, check in and check out took less then 5 mins. superb facilities with spacious room.
from Bandung, Indonesia
Submitted on 25-05-2016
the lobby very big, modern and very busy. but for the room looks too small for 5star hotel. the curtain looks dirty & the wood wall make the room looks old and not good looking. Bed was comfort & also the pillow. love that. and the room clean enough. good job.
from chennai
Submitted on 03-06-2016
Those on business without family a good place.With KL central close by its good for business guests connecting KL & airport All amenities good To enjoy Hilton fully must stay 3 nights min.Nearby eatouts plenty especially local food.Walk out of P3 lift of hotel
from Bangkok
Submitted on 05-06-2016
Located in KL Sentral, Superb convenience you can easily walk from last stop of KL airport train Express station to hotel also in that location they have NU shopping mall where you go for meal, drink or shopping. they got Starbucks, H&M etc. Room here is simple, clean with big nice open space concept bathroom and user friendly so you don't have to learn much high technology which hotel now putting in their guest room. Executive Lounge located on 33th floor and have excellent staffs there, they... Read more
from Shanghai, China
Submitted on 05-06-2016
Stayed for 4 nights most recently and we felt most comfortable. The hotel is located right at KL Sentral so it's literally a 5-mins walk from the KL Ekspres from KLIA. The room is super clean and the staff were all very friendly and eager to assist. The bed is also very comfortable and the shower very powerful in getting rid of your fatigue after a long day out. Check in and check out were done in the most efficient manner, welcome drink and towels and with a genuine smile. We tried the gri... Read more
from Bangkok, Thailand
Submitted on 05-06-2016
I went to the hotel for a business purpose. At the beginning, it took around 1 hour for the business group of 8 people. The car service from airport was overheated on the way at 10pm, and the driver decided to park just aside of the road. We had to wait around 20 mins until the new car came.
from Kuala Lumpur, Malaysia
Submitted on 06-06-2016
If you have the budget for such a 5-star hotel, then Hilton KL is an excellent choice. Great ambience, great facilities, centrally located. May kids loved the pool. Dinner at Iketeru Japanese Restaurant was awesome with great food. Vasco serves great selection of buffet.
from Honolulu
Submitted on 19-06-2016
I was a guest at the Kuala Lumpur Hilton for three nights and loved it! I was checked in by Maya and she made me feel welcomed and appreciated my business. (Every time I ran into her, she made it a point to say hello and how my day was going.) As a Hilton Honors Gold member, I was upgraded to the Executive Floor. I definitely took advantage of their services. The staff there were fantastic. Hervin and the other staff were professional, friendly and provided excellent service. I took advan... Read more
from
Submitted on 19-06-2016
Were missed flight last Wednesday and booking process was smooth till we got the room after bad day full drama in airport. Strategic spot and very close with KL Sentra (bus and train main station) Love the room and services(broken phones and no adaptor for electronic device) they fix fast and give some card and gift for sorry. I found more SMILE and greet here. Good breakfast and found some unique food here. Certainly will be back if in KL again. Sad have to go before taste and feel the executi... Read more
from Pj
Submitted on 19-06-2016
I will rate this hotel as one of the best in kl. I felt pampered when i stayed here. Everybody was smiling and i had tip top service from check in to restaurant till check out.service was really fast.everything went smooth and i enjoyed my stay here with my family.
from Adelaide, Australia
Submitted on 19-06-2016
We returned for a second time after being here 2 years ago... Loved it! Exceptional hotel, friendly staff, beautifully appointed rooms, clean, great dining options, spacious pool area, excellent executive lounge, comfortable bed & the list goes on... A great experience all round. We were only here for one night this visit & wish we could stay longer! So many amazing restaurants to choose from... This time we dined at Graze, Oro cafe & the executive lounge, last visit we tried Chynna, Vasco's, B... Read more
from Singapore
Submitted on 22-06-2016
Just an overnight stay. Very efficient check in especially when you did an advance online check-in prior you arrive at the hotel. Food is great especially Penang Char Kuay Taew and Caesar salad Hotel/Room 5/5 Food 5/5 Service/Staff 4/5 Free wifi
from Boston, Massachusetts
Submitted on 28-06-2016
Stayed here two nights for work. Overall a fantastic hotel: modern and spacious room, beautifully done bathroom, wonderful breakfast with juicing station and various local/Asian cuisine, along with standard American breakfast. Very helpful staff and efficient operation. Will stay here again!
from Dubai, United Arab Emirates
Submitted on 29-06-2016
Although we arrived too early for our booking, the staff arranged for us provisional rooms to shower after the long jet flight overnight. The food was diversified and overall good. The rooms were set with all the modern requirements. Recommended.
from Kuala Lumpur, Malaysia
Submitted on 29-06-2016
The hotel is located in the central of the city and is accessible to KL Sentral railway station. Hotel staffs are friendly and breakfast served at the Executive Lounge (33rd floor) was great, with a variety of choices provided. Nonetheless, the lounge also has a fantastic view of KL!
from Plymouth, United Kingdom
Submitted on 01-07-2016
Stayed at the Hilton KL for four nights to visit KL after two weeks in Bali. All aspects of the hotel were good: friendly and helpful staff, amenities, comfort of the room and the views from it. The Executive Lounge on the 33rd floor (especially for breakfast and afternoon snacks) was excellent. Location at Sentral Station means that accessing anywhere in KL is so easy. Can thoroughly recommend!
from Sydney, Australia
Submitted on 02-07-2016
Great staff great location just seconds walk from airport train clearly posted and great for first time travellers. I had the executive suite and two bathrooms. Loved it. Staff at checkin where delightful. Great place
from Darwin, Australia
Submitted on 02-07-2016
An easy hotel to spend some holiday days in. Rooms are fairly spacious and open plan which we love. Easy access to all the places we want to visit with the central station just across the road. Service us what one would expect and unobtrusive. Ramadan has not limited our time in any way A bit of a shock using the underground after coming from Singapore long waits and quite grubby but only in comparison.
from New Delhi, India
Submitted on 02-07-2016
I stayed here in May 2016 during a conference for 2 days during the week. The room costed 130 USD including breakfast. I was travelling overnight and thus, needed to check in fast. Thought the hotel did its part to get me to check in earlier than their check in time of 3pm. I relaxed in the lobby outside at the coffee shop and had some lovely coffee and did a few business meetings. The concierge was very effective in keeping my baggage and always helpful no matter he was answering the same que... Read more
from Kuala Lumpur, Malaysia
Submitted on 03-07-2016
I have come her multiple times on several occasions for different events and this place never fails to amuse me. Whether it's the intriguing waterfall cave leading up to the pool, or the variety of restaurants from Chinese to Japanese to steakhouse, or their nice hotel rooms. On this occasion, I came for christmas lunch as well as a night for new year's eve. it was such an amazing time. Definetely recommended.
from London
Submitted on 07-07-2016
I stayed in Kuala Lumpur for two nights and I have chosen this hotel because of the location. The hotel is just steps away next to Kuala Lumpur Central Station, shopping mall or underground. Easy to travel to the main popular city attractions. It is very accessible with train directly from airport. Room was just a good size, with minimalist modern but cosy interior design, which made me feel very comfortably. I had a great view to the across the city, even from the bathroom. Hotel pool was und... Read more
from Manchester, United Kingdom
Submitted on 08-07-2016
This hotel is ranked in reward category 5 in Hilton Honours reward scheme, higher compare to the 2 other Hilton properties in or around Kuala Lumpur. With the Gold elite status I had at the time, I was upgraded to an executive room. I found a box of welcome gift and a welcome card with a Gold Hhonors attached, with my name written on. It was a very nice surprise having only request to change room floor a few minutes earlier at check in. And have access to the executive Lounge. Their lounge is t... Read more
from
Submitted on 08-07-2016
A very good hotel indeed, very well located across from the KL Central Station which adjoins the Nu Sentral 8-storey mall. Service was excellent, staff are hands-on & always friendly & gracious. I stayed on the Business floor with access to the Executive Lounge: TIP - if you can afford it, DO IT! All day access, breakfast comfortably served without waiting, & a jolly large snack option in the evenings - almost a dinner ( plus drinks included). Bottom line - the amiable m, trained & professio... Read more
from Kuala Lumpur, Wilayah Persekutuan, Malaysia
Submitted on 09-07-2016
Just checked into Hilton KL.. Had lunch and made our way to the pool.. Pool was decent for a city hotel.. If you are thinking of paying a premium for views, pls don't, there are just construction sites around. Discovered a piece of handiplast in the pool while swimming. But I digressed, for a 5 star hotel charging RM31++ for a regular cup of tea (cup and not a pot), we also discovered that the state of the pool side towels are quite wanting. I think Hilton needs to maintain better upkeep to be i... Read more
from Singapore, Singapore
Submitted on 10-07-2016
Stayed a night on 9 July as a getaway with my spouse. Pros: - 2 min walk from KL Sentral - Friendly staff everywhere (literally) :) - Quick and breezy check-in and out - Hilton known for their selection of pillows, so that's one thing to look forward to - Clean room, toilet, bed and pillow sheets as expected of a 4/5-star hotel - Love how there were mirrors everywhere, making the room look more spacious than it is - Buffet breakfast at Hiltons never disappoint :) AFI: Have seen more welcom... Read more
from Melbourne, Australia
Submitted on 11-07-2016
Some things about this hotel are good, some bad, some are awful. Starting with the good - Hotel is located close to KL Sentral train station. - Executive rooms are spacious and have a lovely view over the lake. - Staff in the executive lounge (the evening staff) are wonderful, friendly and well versed in current world events. - The pool is very nice. - Door staff always greet you with a huge smile. The bad - The food is hit and miss, some is great, some is really bad. Ordered room service one ... Read more
from Ansan, South Korea
Submitted on 12-07-2016
This hotel is very satisfying hotel. 1. Staff service mind is very kind. 2. Room condition also clean and nice. 3. Lounge is clean and has delicious foods. 4. Location is KL sentral. 5. Pool is clean and nice. 6. Gym also has a lot machines. 7. Sauna also clean. Anyway if you choose KL hilton, then really good choice.
from Dubai, United Arab Emirates
Submitted on 12-07-2016
Great location right opposite KL Sentral station ‚?? you won‚??t get lost, comfortable rooms (except for that there was no plug next to bed to charge your phone or something), great view on high floors. Good breakfast with a lot of Asian and International choices. But the best thing about the place is the Concierge team. Guys are very knowledgeable and cooperative. The gentleman I talked to the first morning (did not take note of his name unfortunately) gave really good tips on navigating around... Read more
from Perth, Australia
Submitted on 12-07-2016
This is a lovely hotel with respect to location, visual attractiveness ( especially lobby / dining area/ room ) and amenities.I think this is so even within the Hilton stable. The staff encountered were helpful and efficient.It ws such a shame the check-out process was marred by the no-show of a booked taxi. My perception is the fault was with the contract taxi provider.
from Philippines
Submitted on 13-07-2016
The hotel is very clean, the staffs are helpful and courteous. The best is that its very near to the central station, hence commuting is easy. Though an upgrade on master switch will be better. Overall the hotel is an excellent choice and will definitely be back and will recommend to friends.
from
Submitted on 15-07-2016
I have stayed in Hiltions around there world...and just wanted to mention Harvin who works in the Executive Lounge at Hilton Kuala Lumpur.... Very helpful and very nice...What a difference it makes when you traveling to have such a wonderful helpful and caring employee go out of his way to give spectacular service!!! And the suite itself is 5 star and well appointed!
from Johannesburg, South Africa
Submitted on 16-07-2016
I stayed at his property over New Years and was a bit disappointed. As a diamond member I did not receive the usual room upgrade or the early check in which I have always received at other properties. To there credit though the hotel was fully booked. The executive lounge was under renovation and the alternative was cramped and not private enough. Service was exceptional though. Rooms are a bit old and in need of an upgrade. The breakfast buffet was outstanding and featured different cuisines fr... Read more
from Singapore, Singapore
Submitted on 16-07-2016
Seems rather old after being around for a number of years. Nevertheless, a good stay. Pillows rather too soft though and limited international channels available on the television. The tv in the toilet sink wasn't working.
from Singapore, Singapore
Submitted on 16-07-2016
I loved the comfy beds and layout of the room, with an open concept of bathroom with sliding doors. The interior decoration is refreshing and the staff are all friendly and helpful. Besides the convenient location just 20 meters from KL Sentral, there are myriad eateries
from Selangor
Submitted on 16-07-2016
The high tea is not up to my expectations and for the money spent, one can get better quality and services in other hotels or high tea places. The only thing recommendable is the tea, but you don't need to get the high tea set in order to enjoy that. The scones are only served with clotted cream, no jam. The sandwiches are normal fare, the rest of pastries have their hits and misses. I wouldn't return anytime soon unfortunately.
from
Submitted on 17-07-2016
Great location for getting to all the attractions, local monorail cost around 50p one way taxie fares around £4 . Hotel staff are amazing all so very polite and friendly nothing is too much trouble. Breakfast, food is in abundance never ever seen so much food to choose from . Executive floor is definitely worth a visit ,ample food laid on you do not need to go out for dinner if you don't want too. Poolside is wonderfully relaxing .
from Bandung, Indonesia
Submitted on 18-07-2016
The breakfast was amazing, wide variety selections to choose. Location very nice, near to downtown. The check in process was smooth without any hush-hush. the staff was all friendly and helpful. looking forward to stay in Hilton again
from Taipei, Taiwan
Submitted on 18-07-2016
It's been 5 years since my last stay, still great service, good breakfast, beautiful big swimming pool; room was a bit outdated, I think it will need a remodeling soon. Great location, right beside train/subway station.
from Perth, Australia
Submitted on 18-07-2016
This hotel maintains the high standards of the Hilton group. Hotel is centrally located and very convenient to public transport. Buffet breakfast caters for all tastes and was of a very high standard.
from Tirana, Albania
Submitted on 19-07-2016
Excellent Hilton property in KL with one of the best Executive Lounges with catering that put a few Conrad's to shame. The staff couldn't do enough to help and were always there to help and sort out any problems. The suite given was large and very comfortable. Housekeeping need to keep up to make sure that rooms are properly dusted and cups, glasses etc are replenished on a daily basis but this problem was already mentioned to the hotel and hopefully will improve. Room service also excellent a... Read more
from
Submitted on 21-07-2016
Last day of our 2 week break :-( What a wonderful hotel and a first class team of people making it all possible. A special mention to the ‚?™#‚??hilton‚?¨ ‚?™#‚??kualalumpur‚?¨ pool ‚?™#‚??boardwalkserviceteam‚?¨ who were tremendous in everything customer service could & should be, meaning we want to come back soon :-) ‚?™#‚??Sha‚?¨, ‚?™#‚??Dalin‚?¨, ‚?™#‚??Hafiza‚?¨, ‚?™#‚??Amir‚?¨, ‚?™#‚??Indra‚?¨, ‚?™#‚??Faiz‚?¨ and from the ‚?™#‚??boardwalkkitchenteam‚?¨; ‚?™#‚??Anas‚?¨, ‚?™#‚??Hafiz‚?¨, ‚?... Read more
from
Submitted on 22-07-2016
This hotel seemed to us a profit making machine. No sign of hospitality. Anything good about it is mechanical, and there are some good things like the record time it takes to get something you've asked from house keeping delivered to your room. But it lacks in everything else, it is not supposed to make your stay memorable. There's no personal element whatsoever. Examples are no one helped us with our luggage or even opened the taxi door even though we had lots of luggage and a baby. Nobody w... Read more
from Denver, Colorado
Submitted on 23-07-2016
This hotel is conveniently located at the KL Central Station and is a quick thirty minute train ride from the airport. The rooms are large with very large bathrooms, soaking bathtub, good amenities. There are multiple restaurants and bars in the Hilton and in the connecting Le Meridian Hotel. The spa is beautiful with knowledgable and skilled therapists. I was pleasantly surprised by my stay. The room was more than affordable. When booking, look for a deal with breakfast and wifi included. The ... Read more
from Frankfurt
Submitted on 23-07-2016
We were soundly disappointed by this hotel, which has the raw material to make for a quite pleasant stay, but as noted already by one recent reviewer is more visibly dedicated to its bottom line than to its guests' contentment. So the room was spacious and well enough appointed, had a decent view and included a separate bathtub, but why is the bathroom enclosed by sliding glass doors on two sides (which do not close fully), so that if the light is on in the bathroom then the whole room is illumi... Read more
from Singapore, Singapore
Submitted on 24-07-2016
I stayed at Hilton KL for 3 nights from 15 July - 18 July at their executive suite, I reached the hotel around 1 plus in the afternoon and I went to the check in counter and they already have the room number that I have chose through the mobile application. However, the room was not ready as the previous guest has not check out and the staff who was wearing a Japan flag badge on her shirt kindly informed me about the room unavailability and I would have to wait a while and she even offered to br... Read more
from Colombo, Sri Lanka
Submitted on 27-07-2016
We have stayed here many times and have always been pleased at the service and the general facilities of the hotel. Everything works really well. The room is well designed and clever. Great location. A good safe bet. Good value for money. The goodie / magic box in the room has unfortunately gone.
from London, United Kingdom
Submitted on 27-07-2016
Back here again and once again the Hilton was up to its excellent standards, particularly the bar food which each time was well priced and delicious. Check in and out fast and efficient, rooms are clean and well sized. This Hotel is so conveniently located opposite the Sentral (Central) train station with an express train whizzing back and forth every 15 minutes.
from
Submitted on 27-07-2016
Recently spent a night at the HIlton KL I have got to say that service and attention to detail are excellent. Though rooms have seen better years, there is still a modern feel to the rooms. Room service however, is horrid and should definitely be worked on. Food is bad and portions miserable. And they were not cheap either. Continental breakfast was amazing. As expected from a Hilton property. Azan from concierge and Valerie from front desk are two people that deserve some credit for making my ... Read more
from Kuala Lumpur, Malaysia
Submitted on 27-07-2016
I come to Kuala Lumpur often and Hilton Kuala Lumpur is my hotel choice. It is so convenient from KLIA airport. You just take KLIA Express from airport directly to KL Central and Hilton hotel is less than 5 min walking distance from the station. Also, KL central is major station to get to anywhere using LTR and other rail transportation. On this trip, I've decided to try JW Marriott near downtown but after 2 nights decide to change to Hilton. JW is very nice but outdated and it was so busy, the ... Read more
from Basel, Switzerland
Submitted on 28-07-2016
Great hotel, very high worldwide standard, with Asian kindness and customer service. Very good restaurants and facilities. Everyone was always very supportive and nice. Extremely safe in a nice area of the city. Recommended.
from
Submitted on 28-07-2016
Hilton Sentral is always first choice when visiting KL. All of the staff are eager to please and make you feel at home. This is NOT the case at many other hotels. The facility is very presentable for client meetings.
from Auckland, New Zealand
Submitted on 28-07-2016
This was our second stay at the Hilton, KL Sentral. It's a great place to stay, conveniently located next to Sentral Station, and fast train access to KLIA and all the other transport networks within the city and surrounds. The Nu Sentral mall is also a great place for shopping, if you don't want to go far, all with covered access from the hotel. Speaking of not going far, the hotel pool is an oasis with tropical planting, waterfall and water slide for the kids and great design with all day s... Read more
from
Submitted on 29-07-2016
Very accessible hotel, right in the heart of the city. A vibrant property with excellent services & pro active staff. Room was well maintained and clean. Loved the bath setting & toiletries. The in room dining menu offers you range of delicacies. Happy to be a Hilton Honors member.
from
Submitted on 31-07-2016
Our room was located on the 15th level facing opposite Aloft hotel. Nothing fantastic but the window bay is big and good enough to look out and enjoy the view. The room is very spacious including the bathroom. I understand that basic amenities are provided and there are those that you are required to ask for them eg, toothbrush kit. On the other hand, sewing kit amenity is provided. Comparing a toothbrush and a sewing kit, how many travellers would require sewing compared to a toothbrush? I ... Read more
from Cypress, Texas, United States
Submitted on 01-08-2016
Very nice hotel, great location, directly across the station. The staff was friendly, professional. We arrive early and our room was ready, so that was a big bonus. We enjoy the executive lounge, so crowded though, maybe because of summer!
from Hong Kong, China
Submitted on 01-08-2016
- Room size is reasonable as expected - Buffet breakfast is surprisingly good compared to other 5-star hotels in KL - If you take airport express, do consider this hotel as it's just located next to the Central Station of KL...Sooo convenient. - The overall setting up of Room Service was pretty good (pls see the pic) but I reckon the kitchen could manage to offer fresher and more tasty hainanese chicken.
from Swadlincote, United Kingdom
Submitted on 02-08-2016
I recently stayed here for a week on a business trip. The hotel was located near to great transport links and some excellent shops. The staff were very friendly and we're pleased to assist you. The breakfast was awesome, with so much choice from around the World and the freshly made smoothies were great. The room was very modern, with a very comfortable bed and importantly good air conditioning. Will certainly stay here again
from Kuching, Malaysia
Submitted on 03-08-2016
We booked two rooms for 2 adults and 4 children. As Hilton Gold, I was upgraded to the Executive Floor, which was nice. Initial rooms on Level 21 had a funny scent so we were promptly moved to two adjoining rooms on Level 29. Rooms were newly renovated but hardly spacious. We were glad to have the lounge to stretch out a bit during our 3 night stay. Kids loved the pool with waterslide as well as the food from the Chinese restaurant (with tea-pouring skills on display). We had breakfast both in ... Read more
from Canberra, Australian Capital Territory, Australia
Submitted on 05-08-2016
I have been to KL on several occasions and this was by far the best hotel I have stayed at. We were fortunate enough to stay in an executive room. Dinner in the buffet was fantastic and had many international cuisines. It was my husbands birthday and they gave him a cake and several of the staff gathered around our table and sang to him. Made us feel quite at home. Service was awesome. Location was perfect. I will definitely stay there again.
from Melbourne, Australia
Submitted on 06-08-2016
We had the most brilliant stay at the Hilton KL, it is truly what you would expect from a Hilton property. Myself and my husband stayed at the Hilton for five nights just to relax and have a fabulous time.
from
Submitted on 06-08-2016
Stayed for one night, it was absolutely impressive. Stayed on 18th floor, great room, very modern design. Loved the marble bathroom. spent most of my stay there by the pool. Had a nice G&T and a burrito at the Boardwalk. In addition to the good quality of the food, I also would like to highlight how impressive the customer service was. My flight got cancelled due to typhoon, called up Hilton , Khai from concierge picked up the phone, he is a true hospitality professional, he called up my airline... Read more
from Sydney, Australia
Submitted on 06-08-2016
First time visitors to KL that want to set up base away from the pricey tourist strip of KLCC yet be close enough to explore what the city has to offer should definitely choose the Hilton. The biggest bonus of our stay we found was the ease of access to KLIA. Not necessary to haggle for taxi's, que for coupons or tip any porters. From KLIA and KLIA2 you can hop on a train approximate cost for two adults and a child $135 RM one way. Trains come often and by the time you've purchased your ticket a... Read more
from
Submitted on 08-08-2016
We decided to stay at hilton for honeymoon considering many things (location/ ambiance / room types/views/food etc..). . Booked a lake view room which was in a cheap category. But Without any information, getting know at the reception, they upgraded us to a junior suite for the whole period of our stay (a week). Service was excellent and each day, they gave us suprises even from small things like sending a note, chocolates, keeping the remote, changing things we never expected etc.. food variety... Read more
from Kuala Lumpur, Malaysia
Submitted on 09-08-2016
KL Hilton Iketeru Restaurant at Sentral are the best of the best in KL City, U won't be upset if eat here with Chef Au Yong and Chef Shen Shi ( Ricky ) U can try many type of food i.e. Carpaccio Shashimi,Aburi Sushi,Wagyu Beef,hot pot, Takoyaki and Sake Chef Au Yong good joker bring you unforgettable good memories for the night with plenty of happiness and laugh Terence
from Australia
Submitted on 09-08-2016
Great location near station perfect as a hub to get around The rooms were super quiet Tip is to stay in executive rooms with the breakfast and lounge access Room, comfortable bed , excellent bathroom, very clean Check in, fast and very efficient , was given very clear instructions about my stay Zannna had my room key ready and was up in room in minutes request for later checkout was no problem Staff were very friendly
from Kuching, Malaysia
Submitted on 10-08-2016
This 5 star hotel has the most convenient location in KL. Its connected to KL sentral that offer a public transport hub of KL, a shopping mall and an easy access to airport via KLIA express. Basically you can get to anywhere from here. The hotel standard is definitely up to par for this hotel chain. What's even better about this hotel is the room deco and design. Modern and sophisticated, all the doors are made up of mirror and that really excite me. The counter staff are friendly, fast and... Read more
from Singapore, Singapore
Submitted on 11-08-2016
This hotel merits a better rating than "average", but has been marked down because of the attitude of one hostile member of staff. We paid in advance for a normal room, but opted to pay for an upgrade to the club floor if one was available. When we arrived at the check-in desk we were attended to by a surly and uncommunicative man with the name-tag Jerome. Throughout, he spoke little and avoided eye-contact. He took my loyalty card, spelled out my name to someone over the phone and then allocate... Read more
from Canton of Geneva, Switzerland
Submitted on 11-08-2016
Had yet another wonderful stay at the KL Hilton during my recent business trip. Khai from concierge really made my stay amazing, he always makes the Hilton feel like my second home which is great after such long work trips. Thanks to Khai and the rest of the concierge team for being all-round stars!
from Singapore, Singapore
Submitted on 12-08-2016
I had a fabulous dining experience at Vasco, thanks to the hospitality of Fakhrul, Ruffi and Pei Yee. I was most impressed how much they had gone their way to make me feel welcomed and comfortable during my meal. I definitely would invite more people over to Vasco when getting together with friends and associates.
from
Submitted on 13-08-2016
This firmly remains our favourite Hilton Hotel. It's definitely worth paying for an executive room and being able to fully utilise the executive lounge for breakfast, afternoon tea and evening drinks/supper. Nicholas and Harvin in the lounge really looked after us and are definitely worthy of a mention for their excellent customer service, along with the others who ensure our experience of Hilton is enhanced. This is not our first visit to Hilton KL and hopefully it will not be our last - you gu... Read more
from
Submitted on 13-08-2016
Run as professionally as you'd expect, you should find it very hard to fault the Hilton Kuala Lumpur. Directly opposite the KL Sentral Station, it's close to the major transport interchange in KL and the Nu Central shopping centre. Behind it is the great park with an abundance of attractions. There are some 3rd party works in the area at the moment, so this can make getting about interesting, possibly exciting, but certainly not impossible. I have raised two service items and both were resol... Read more
from Singapore, Singapore
Submitted on 14-08-2016
A return visit after 2 years saw a revamped lobby and other common areas. Being a HHonors member allowed a free upgrade. Was given a newly renovated room facing the lake. Which was fabulous. One thing I missed...the room seemed a little smaller this time around. Sliding doors separate the bath area from the bedroom. Ironing board and iron are well hidden/flushed against the same wall that houses their tv. The minibar area is now located next to their full lengh window. Am excited to see ... Read more
from Edinburgh, United Kingdom
Submitted on 16-08-2016
I stayed here again for a business trip at the end of July 2016. I have stayed here many times before as it is, by far, my preferred hotel when visiting KL. I have given the hotel five star reviews in the past and I have always been very satisfied with all aspect of my stay there. This trip was no exception and I have no hesitation in awarding another five star review. All aspects of my stay from check-in to check-out were first class. The check-in person was very efficient and I was in my roo... Read more
from Melbourne, Australia
Submitted on 16-08-2016
Lodged at the Hilton Kuala Lumpur and it was a very enjoyable a pleasant stay. On arrival I needed to quickly exchange some currency and the staff were very helpful with doing this and completing my check-in expeditiously. I had a large executive room which was clean & comfortable, with a view over KL from the bathtub. I dined & enjoyed breakfast at Vasco's, where the food and service could not be faulted. The gym is large & modern. The location of the hotel directly opposite the central statio... Read more
from Whangarei, New Zealand
Submitted on 17-08-2016
This is a great hotel for couples wanting a break away. Would definitely recommend the executive lounge. The value here is amazing. All of the restaurants are beautiful. We had meals at Graze and the Chinese. Superb. Shopping at the pavilion only 20 mins away by taxi. And the train station right outside. So easy to get around
from Singapore, Singapore
Submitted on 07-09-2016
KL Hilton was a nice surprise. I was expecting run of the mill non descript hotel and only really chose it because of the express train access to & from the airport. Clearly much effort had gone into make it much more customer friendly. The check-in & check-out were a bit arduous with queues that didn't seem to get shorter but once I got to the room, I was greeted with an enormous bed which was nice. I liked the separate door to the toilet and a decent bath tub also. The Peter Thomas Roth bathro... Read more
from London, United Kingdom
Submitted on 07-09-2016
I stayed at this hotel on a business trip and it ticked a lot of boxes. My room was lovely - modern and very clean. Breakfast was just AMAZING. The biggest and best breakfast buffet I've ever had (and what a treat to get curry for breakfast before going to the office). Really loved the swimming pool and spa too. Very convenient for the airport train. A good choice for business or leisure.
from
Submitted on 08-09-2016
First of all the hotel staff was so welcoming that I forgot that I was half way across the world. The hotel was everything it said it was but I was astonished by the staff, Mike at concierge made sure that we were treated like royalty, which made it difficult for me to re-enter the real world. i must point out that the staff at the spa was amazing, and I was shocked at how a spa trip for my wife ended up with me in the sauna, thanks to Aida and Amelia. I liked it so much that I went back again. ... Read more
from Bangkok, Thailand
Submitted on 08-09-2016
I had a lovely stay at the Hilton Klaentral as as expand visit, The service is always excellent all staff in all departments are very polite & very helpful & obliging when asked anything. I recommend this hotel ū???ū???ū??Ĺ
from Sydney, Australia
Submitted on 09-09-2016
Stayed on business for two nights - room was not massive but comfy bed and good shower so that gets a tick. The common areas are very modern and have a good vibe - was most impressed with friendliness of service throughout the stay, which extended to letting me go and shower and wash up in the spa at the end of the day when I had checked out in the morning (but had a late flight). Would return on next trip to KL
from Singapore
Submitted on 12-09-2016
Check in for 3 nights stay and check in was done @ 33 floor executive lounge, room was clean and big with good TV programmes. Staffs are very helpful to help answering your enquiry, breakfast spread was great and even had a guy doing "Teh Tarik" on the spot. Located just across the Sentral HUD with KTM, LRT and Monorail all within reach that's convenient with a NU Sentral shopping just across and just 01 station to Mid Valley with KTM and 01 station to Pasar Seni with LRT ( Nice chicken rice @ J... Read more
from Melbourne
Submitted on 12-09-2016
The staff at this hotel are exceptional. From the moment you arrive until the moment you leave and even after that very attentive. I was fortunate enough to have a very comfortable room with an outlook over the railway station. The room is very well appointed. The shuttle service from the hotel was complimentary and was unsolicited on departure. It's very accessible to the railways and to the airports.
from Bangkok, Thailand
Submitted on 12-09-2016
As a business traveller, I look for the universal "business standard" hotel facility and amenities. This Hilton has this as you would expect. But the outstanding aspect of this hotel is it's location right at accross from the KLIA Express station. KLIA Express is the train that comes direct from the KL international airport (with no stops) in about 30 minutes. It could not be easier to navigate through Immigration, Baggage Claim and get onto the train. Then just exit following the signs to... Read more
from Sydney Australia
Submitted on 13-09-2016
Hilton is not my favourite hotel in Sentral. The reason is because of the way it is built. If you come out of the Sentral Stesen (Central Station) you proceed to P3 and have to ride up to the Lobby of both the Le Meridien and Hilton. I also find the Hilton rooms not as nice compared to other Hotels. There's a bit of lack of powerpoint. They will of course use the british 3 thick pins but have only one universal power adaptor point. The breakfast buffet has variety but I honestly don't find th... Read more
from Melbourne, Australia
Submitted on 13-09-2016
I've stayed at this same hotel some 3 years ago for a friends wedding and not much has changed since then. The hotel still looks fairly modern but probably up for a refurb soon. I was in a exec level room which was very spacious. This visit was for business and the day didn't start so well as my luggage didn't arrive. I really didn't have time to ring around but the concierge team did all the hard work in following up with the airline and organised everything. Saved me a whole lot of trouble an... Read more
from Kuala Lumpur, Malaysia
Submitted on 14-09-2016
Fantastic stay. Enjoyed the locality as it was convenient to public transportation services. The shopping complex was also quite near and they were plentiful food outlets. Would highly recommend this hotel.
from
Submitted on 15-09-2016
This is a lovely hotel, very well situated across the road from KL central station which gives great and easy access around Kuala Lumpur. It has great restaurants and all the facilities you could wish for. I would highly recommend it.
from Munich, Germany
Submitted on 15-09-2016
We are a family of 2 adults and 4 children and stayed very comfortably in two interconnecting rooms. The rooms are large and have enormous windows offering spectacular views especially from the higher floors. There is a big pool with jacuzzi (jacuzzi for over 12s only) and a pretty long slide which the children never tire of. The breakfast buffet is the best hotel buffet we have ever experienced anywhere in the world with food to suit any possible taste (a wide range of European, Indian, ... Read more
from Petaling Jaya, Malaysia
Submitted on 15-09-2016
Checked in for our anniversary... great job done by the staff.. special thanks to Dev & Maya. The room was beautifully decorated with swans towels and rose petals on the bed and the bathtub. Looking forward for another stay here.
from Hong Kong, China
Submitted on 16-09-2016
Consistently good Hilton Standard. Located right across from the airport train which is also the best way to get top downtown KL. Much faster than a taxi or Hotel transfer. Good Breakfast buffet available and hotel very attentive service in the Hotel. recvommended you need to stay downtown or close to it
from London, United Kingdom
Submitted on 18-09-2016
Rooms We stayed in a King Hilton Deluxe Plus room, which was very impressive. At 59 sqm, the space was ample with a dedicated living room, bedroom and impressively large bathroom. There are no electronic gadgets to control the lights or curtains, however you do not feel short of technology with the two 50'' plasma screens and well lit rooms. As mentioned, the bathroom is very spacious with a bath, shower and significant wardrobe space. Breakfast Excellent choice as you would expect from Hilton ... Read more
from Limassol, Cyprus
Submitted on 18-09-2016
I spent NYE at the Hilton with friends. We decided to go for the NYE dinner option and the food was exquisite. The parties around the hotel were nothing special for me, but the overall hotel experience was definitely worth it. Amazing, comfortable rooms, great spa facilities and wonderful breakfast,
from Puchong, Malaysia
Submitted on 19-09-2016
This is the only International 5 star Hotel felt extremely satisfied without complaint so far in my past travel experience. Good location, comfortable stay and I'm enjoy the overall nice environment. Sure I will come back again with my family.
from Kuala Lumpur, Malaysia
Submitted on 20-09-2016
Hilton Kuala Lumpur is right in the heart of city @ KL Sentral where you can just walk if you take the ERL to KL Sentral. Nice ambiance with good dining hall & food. like this place for events to be held here will be great. Dinner @ Hilton with Australian cook - nice.
from Singapore, Singapore
Submitted on 20-09-2016
First time at the HIlton KL as a stay-in guest. I'd previously dined here at Iketeru about a year ago. Location : very convenient from KLIA, and easy to get around with taxis and public transportation. I'm familiar with the area, having stayed at a couple of other nearby hotels before. Room : King Deluxe - think this is the most basic room for this hotel. Very spacious with clever use of sliding doors to the bathroom. Certainly added to the feeling of space within the room. The room is already... Read more
from Singapore, Singapore
Submitted on 21-09-2016
Stayed in the Twin Hilton Deluxe for a night. The location was the main reason we chose this hotel and it did not disappoint! There arrows from KL Sentral station leading us to Hilton. And Hilton was just a crossroad away. By crossroad, it's really just less than a minute. Jerome was very helpful as he managed to get us an early check in as well as got us free wifi (by signing me up for HHonors programme). The room was amazing! Though it was really dark when we got in, we fumbled around to find ... Read more
from
Submitted on 22-09-2016
I stayed here with my 2 children- 10 and 8. I'm a frequent visitor to Malaysia and love everything about it. The hotel was amazing; great pool that kept the kids occupied all day long and amazing food at the buffet....except the western dishes, Malaysians just can't seem to make good western food but of course everything else is delicious. I wasn't happy about the executive lounge, a bit pretentious and sterile. The food there wasn't worth eating. Of the 5 nights there, I visited once despite i... Read more
from Jakarta
Submitted on 22-09-2016
The hotel is located in KL sentral which make it a perfect location for transit and easy to reach from the airport. Also it is near the shopping centre so no need to go further for shopping or eating.
from Montreal, Canada
Submitted on 22-09-2016
The Hilton is adjacent to KL Sentral, which gives it the benefit over city center hotels. I was based in KL for a month with numerous trips to and from KLIA airport. Until now I had stay hours in traffic, now this is all over. I just cross the street to the station (which has a rooftop for to protect from rain), and in 30 minutes I‚??m at the airport. Arriving with luggage is also not a problem, as there are KLIA Express porters that will take me with the luggage to the doorstep of the hotel. ... Read more
from Singapore
Submitted on 22-09-2016
Had a great overnight stay at the KL Hilton on Tuesday night. Got upgraded to a fabulous room with a lake view & outside balcony. Superb.... Can' stress enough how great the HH membership is....has to be the best hotel chain programme. Location is great...literally right next door to KL Sentral Station. All staff were polite, friendly & very attentive. Made our stay very special. Thank you
from Kuala Lumpur, Malaysia
Submitted on 24-09-2016
A Great Stay at Hilton Sentral Kuala Lumpur. The loung beer promo was a good deal and the sleeping room was spacious and cosy. And the buffet breakfast had many varities overall staff service was good and meets expectation.
from
Submitted on 25-09-2016
Stayed in deluxe plus room.Spacious bathroom with bath tub. Nice rain shower. Superb breakfast. Excellent staffs. Not without downsides. Cable channel lack English varieties. Toothpaste/brush on request. Room aircon not as cold and fixed. The mini fridge seems to lack power. Overall a pleasant stay.
from
Submitted on 25-09-2016
The Best Hotel that i ever stayed.From upon checking in and after checking out i gave this Hotel a 10/10 for all the service and Room.The executive room with the executive lounge is the best.The swimming pool also open until 11.00 pm is very good.The food also good.The very friendly staff can sent my luggage to my car at P1 car park.The executive lounge also have a lot of variety food and drinks.The view from the lounge also nice.I will definitely will come back to this Hotel.
from georgetown, Malaysia
Submitted on 25-09-2016
The location of the hotel is right in the communication hub and business centre. Easy to get a train or cab to any part of the city or government offices. Staff and friendly and helpful. Good choices for F&B outlets in the hotel.
from
Submitted on 27-09-2016
The hotel is excellent. Check-in was friendly and efficient. Large nice room and best possible business location. A special "Thank you" for service and food in the Ex-Lounge. Everybody was helpful. I seldom saw better or more various snacks in the evening. And never I had so personal service like in KL lounge. A free 2-hour business meeting room was an extra courtesy. Breakfast from 06:00 a.m. in both, lounge and main restaurant was a real advantage for my early departure to KLIA. See you aga... Read more
from Toulouse, France
Submitted on 28-09-2016
the hilton is located across the street from kl sentral train station ... once you walk out of the airport security area you can be in the lobby of the hilton within 45 minutes when taking klia express into town.
from
Submitted on 28-09-2016
Stayed here on a business trip for 4 nights. The location is very good as it is right opposite KL sentral and can connect to any part of the city with LRT, monorail, KTM, KLIA trains and also eateries like Mcd, Burger King all very easily accessible at KL sentral. Money changers also available at current market rates. 24 hours grocery shops.. And NU mall is accessible from KL Central itself which was very great. What else can you ask for? Rooms were neat and beds were very comfortable. Meeting... Read more
from Singapore, Singapore
Submitted on 29-09-2016
Hotel occupancy is always high. Overall ambiance is good, it is even better if you are the Hilton Honors member, as you get to check-in directly at the Executive Floor. Executive Floor is managed by Encik Azman, who has been a long term asset -professional and have a good memory for guests. He is always on his toes to ensure guests are comfortably settle in. My worry is the challenge that the hotel may face with the constant change over the team members - so far Encik Azman had done a good job i... Read more
from Munich, Germany
Submitted on 30-09-2016
The Hotel has recently refurbished the rooms, and I must say they are very good looking! The executive lounge at level 33 offers you not only great food and drinks but also an fantastic view ! The staff, Azman (Manager), Harvin and Akmal are very attentive and provide high class service at the lounge level! Thank you!
from
Submitted on 30-09-2016
We loved this hotel! The location is perfect - right across the street from the central train station. From there, you can go anywhere in the city. The staff was always friendly, check-in was a breeze. We loved our room! It was clean, spacious, modern and had an amazing shower. The breakfast was expansive with specialties from all around the world - Asian, American, Indian and European. We loved the egg station, fresh fruit, pastries and coffee. The concierge desk was especially helpful calling ... Read more
from Singapore, Singapore
Submitted on 09-10-2016
Service is prompt but not everyone is offered a welcome drink and towel based on my observations There is a lack of front end service. The breakfast is fabulous and very enjoyable . Wide selection of local food to choose and is mouth watering. Room are clean and comfortable . Open up the drawer , there is a pillow menu for you to chose to make your sleep good. The hotel location is good as the train is directly linked to the airport . Good hotel to stay as solo and family too.
from London, United Kingdom
Submitted on 10-10-2016
As with any Hiton hotel, this hotel is no exception. We have stayed in many Hiton hotels, and this I rate as one of the best. The food in the executive lounge was the best I have encountered. The service was excellent and we were valued as guest. The location cannot be faulted. It is so central with excess to public transport on the doorstep. It couldn't be easier to travel around especially to and from the airport.
from Singapore, Singapore
Submitted on 11-10-2016
A close walk to the KL Sentral Station, Hilton KL allowed me easy access to wherever I needed to be at any given point in time. From when I arrived, the front office and bellmen were extremely patient and friendly. Despite the fact that I was rather slow after a 3-hour drive, the check-in process was quick and easy. The room we (my sister and I) got had a view of the city (it was supposed to be that of a lake but the city did just as well). The occasional traffic jams made me all the more th... Read more
from Gold Coast, Australia
Submitted on 11-10-2016
Location of hotel was excellent, adjacent to KL Sentral station, making travelling from and to KLIA a breeze. Room was nice and good size, with nice amenities. Was upgraded to Executive Floor with breakfast and evening cocktail at the executive lounge, being an elite hhonors member. Staff was attentive and great service. Must commend Azman and the team at the executive floor for providing such an excellent service. Thank you for an enjoyable stay.
from Singapore, Singapore
Submitted on 11-10-2016
I'm a Frequent Stayer in Hilton KL. Always greeted with great service by the hotel and there is a staff by the name of Azman who is always helpful, his service is good and makes my stay there more pleasurable.
from Perth, Australia
Submitted on 13-10-2016
We stayed for 3 nights during the gran prix. The hotel rooms are large, clean and modern. Huge king size bed with pillow menu available. The bed was a little hard but that is usual for Asia. The buffet breakfast was superb with Malay, Indian, Japanese, western and european options. The pool area was great for relaxing and having a beer or cocktail and if you have children then the slide is a big attraction. The gymnasium was well equip. The location right at sensual station is convenient to the... Read more
from
Submitted on 13-10-2016
I stay at the Hilton Sentral in KL almost every month and I use the Executive Lounge a lot. My experience with the staff has been very pleasant. They are professional, cheerful and they remember your preferences. My thanks to Azman, Diana and the Executive Lounge team! The front desk staff and concierge are also very attentive and professional. Even the housekeeping staff is attentive to your needs in the room. I am never short of towels, toiletries and water. Overall, it has been a wonderful ex... Read more
from Buckinghamshire, United Kingdom
Submitted on 13-10-2016
I do not normally like Hilton hotels as I find them very impersonal, but if there is an exception this is it. I came to the hotel from the Sentral Station. Even this entrance is kept smart and well decorated. Upon arriving at reception I was warmly welcomed. The check-in process was quick and efficient. I was enrolled into the Hilton Honours Club so that I could get free internet access (I do object to Hilton's limit on free access to be dependent upon joining the HH scheme, but the hotel can... Read more
from maspalomas
Submitted on 14-10-2016
We stayed at the Hilton twice, at the beginning and end of a tour of Malaysia. Our main reason for choosing it was its excellent location next to the station and a shopping centre. It made transport to the airport very quick and easy. The staff at the hotel was excellent, I cannot fault anyone. Check-in was quick and simple and we chose the room via the App. The rooms 1123 and 1125 were lake view rooms on the 11th floor. Both were excellent, spacious, large open plan bathroom, great view, well-... Read more
from Graz, Austria
Submitted on 15-10-2016
Stayed two nights in an executive room with husband, 9 months old baby and 7 year old kid. The room we got was very spacious and had the biggest bed I have ever seen! Probably two queen size beds together. We also got a baby cot. Air conditioning was working fine. The staff at the executive lounge was very nice. We spent a lot of time there and food was very good. We had breakfast at the main buffet which serves all kinds of things. My son wanted pancakes and the kitchen made them extra for him ... Read more
from Fort William, United Kingdom
Submitted on 16-10-2016
We booked the Executive Room which was really nice and having the use of the lounge was great .Ask for a lake view because no city view now due to buildings blocking your view .The only thing that let it down for me was the front desk beening left waiting for check-in not good but very helpful staff came to help. we made are way to our room but got it changed once we went to the Executive Lounge were we met Azman and his team what a difference check-in would have been if taken there 1st. place ... Read more
from Miami, Florida
Submitted on 17-10-2016
The location is spectacular as it's walking distance to express and MTR. Amy at the front desk was AMAZING and we loved her. She made our stay so enjoyable. The one issue is that the club room food is only for a set time and it ends pretty quickly. We usually stay in club room and there is some kind of food option until about 10-11pm. This one stopped abruptly and they began packing up before the time even got there. If it wasn't for Amy hurrying us up and calling for them to save us some food w... Read more
from Penang, Malaysia
Submitted on 17-10-2016
I make 2 separate reservation on different website for 2 different day (due to extra stay). therefore to prevent confuse i called in advance 3 days before the stay to sort out the stay info. however when i arrive for checking in there is no informations capture and front desk even once provided me wrong room ( cheaper stay) which i already paid for more . feel so disappointed even i am hilton honor member.... will not reconsider for next stay
from
Submitted on 17-10-2016
This was a beautiful hotel. The staff was very friendly and seemed very invested in my satisfaction with my stay. I arrived very late in the evening (1:00 AM) and they had my key ready and got me checked in quickly and efficiently. My room was very nice--lots of glass, mirrors and wood. I like that there was not carpet on the floor which makes the room feel much cleaner. The bathroom fixtures were great--deep, luxurious bathtub! The wireless in the hotel was great. I had great connectivity... Read more
from
Submitted on 18-10-2016
I like the size of the room but the design is abit dated, clean towers and good shower. As for the food, unfortunately Hilton food standard is not the same as it used to be. Use to own hilton hotel membership to enjoy discount on food and stay, got discouraged overtime due to drop of quality. A good place to be in if you need a quick airport transfer stopover since its next to sentral. However le meridien newly refurbished the rooms to fun boutique concept.
from Melbourne, Australia
Submitted on 20-10-2016
This may be damning the hotel with faint praise - There is nothing at all wrong with it. However, there are so many great hotels in KL that this one is hard to recommend. The overall ambience feels a bit old and stuffy somehow, the service is 'fine' and the breakfast is too. Zeta bar is good if you are there on the right night. I've stayed many times next door at the LeMeridien and would recommend it instead - its more modern, cheaper and shares all important facilities (restaurants, bars, p... Read more
from Vancouver, Canada
Submitted on 20-10-2016
The facilities at this hotel were excellent: comfortable and stylish rooms, a massive and well appointed gym, very large pool deck, and a main restaurant with a wide selection of western and local food. We were fortunate to have access to the Executive Lounge, where Azman and his team provided truly world class service: amongst the best that I have experienced anywhere. They were extremely helpful to my wife and addressed all of her inumerable questions about the city, and did a wonderful job ... Read more
from New Delhi, Delhi, India
Submitted on 24-10-2016
I stayed here for 2 days on a business travel. However, I stayed on separate days...Oct 01 and 06. The hotel is centrally located and very convenient to reach from KLIA airport by using the KLIA express which is a non stop 28 mins ride to Sentral station. From the station it's a 5 mins walk to to the hotel. Check In/Out: Usually it's a boring wait in a queue, however, what I appreciated was the person behind the counter during check out (Mark) was very pleasing. Not only did he service with a g... Read more
from
Submitted on 24-10-2016
Excellent Hotel. Outstanding service. Very helpful staff. Rooms are modern. Executive level staff amazing with their help.Executive level mainly free of screaming children. Over all one of the better hotels I regularly stay at.
from Penang, Malaysia
Submitted on 24-10-2016
Love the stay, always maintain their standard as premier hotel of it's class. Their welcoming greet as you enter until you check out. Value for money. Then the breakfast quality and give a perfect varieties to guest to choose. Will return back ever quarter.
from
Submitted on 25-10-2016
Back home after another stay at the KL Hilton. An excellent stay and they always find a way to exceed expectations. Previously I was there in May, this time 5 months later I was there for almost 2 weeks. There is continuous staff changes. Not just from those that leave but also those that to rotate positions to learn new skills. A testament to the management philosophy of this hotel. Though Nani (Team Supervisor) wasn't on shift to check me in, I saw Hezreen (Exec Lounge Assistant Manager) work... Read more
from Sydney, Australia
Submitted on 25-10-2016
Stayed at Hilton KL for one night and thoroughly enjoyed all aspects of the hotel. Excellent location to get from and to KLIA and KLIA 2 on the train. Easy check in and the room layout was very cool. Great Hilton bed, shower and am entities. The pool is great with bar and restaurant available from with Hilton or Le Meridian (next door and sharing some facilities). Gym is well equipped to work off the incredible breakfast. You can enjoy a spectacular view from the executive lounge whilst h... Read more
from Sydney
Submitted on 26-10-2016
Very Good hotel in an excellent location for the business traveller. Rooms are nice although the mattresses are too hard for me. Service is excellent and staff are always available and willing to assist.
from Singapore, Singapore
Submitted on 27-10-2016
Convienently located from the station. Near shopping centre and bangsar area. Breakfast was overwhelming with huge selection of cuisine. Be spoilt for choices. The room had a spacious bathroom with a deep bath tub.They have a pillow menu and it requested for a buckwheat one. I also tried one Jetbooster bath from the bath menu at $28++, and was given a ruby ducky to take home. .
from Melbourne, Australia
Submitted on 27-10-2016
The hotel took a number of days to get back to me regarding their price guarantee - I was hoping to just book through them and get the lower price instead of booking online (the policy is you have to book first and claim, but I consider that risky). Given it took them many days to tell me about the supposed policy despite repeated follow up emails and phone calls, I get the feeling many excuses would have been found if I had booked and submitted the price match. By the time they got back to ... Read more
from London, United Kingdom
Submitted on 28-10-2016
This Hilton is ideally located, just opposite Sentral rail station, for access to the city centre, KLCC sight-seeing, Batu caves, as well as the airport via KLIA express. Excellent pool area with a water fall will give you a relaxing stay. The extended breakfast with a hug choice is a treat for the family and business alike. When I notified the reception about a problem in our bathroom, the reception staff were helpful and offered to change rooms. All in all a memorable stay in KL.
from
Submitted on 02-11-2016
I went to visit my friend which is staying in Hilton Kuala Lumpur.... First impression while entering the lobby it's "Wow" feeling with wonderful lobby deco. Looks so Exclusive with few F&B Outlet you can enjoy a drink and chat with friends... Staff at the lobby area very friendly welcome people and greeting with a genuine smile.... The guest room with modern concept deco, very clean and comfortable... Even i just came to visit my friend but feel like I'm staying here... I wish i can staying he... Read more
from Iloilo City, Philippines
Submitted on 02-11-2016
booked here for 3 nights for a business presentation in KL. great place to stay specially for business traveler like me, very conveniently located, right next to KL sentral train station, gives you easy access to you destination/s in KL. the room and bathroom was of great size and very clean. staffs were very warm and friendly, and the food were of great taste and great choices. recommended place for business travelers and tourists.
from Kuala Lumpur, Malaysia
Submitted on 02-11-2016
A very nice hotel located at the center of Kuala Lumpur which you can get public transport easily. Nice rooms, nice service and helpful friendly staff. I enjoy their Gym spa which provide sauna, Jacuzzi and steam room. not too pack yet you can relax and enjoy every relax moment in there. At the same time i also enjoy their breakfast buffet which service various of food; local and also international dishes. Big and comfortable room with perfect KL view which you can enjoy KL night view.
from NSW
Submitted on 02-11-2016
The staff at this hotel are outstanding and made our stay a memorable one. My husband and I spent 4 nights at the Hilton KL recently and were extremely well looked after as HHonors Diamond members. The checkin staff were delightful and all other hotel staff had ready smiles and were very welcoming. Staff in the executive lounge were exceptional. I must especially thank Harvin and Ashley - they were friendly, provided terrific service and always remembered our names. Our suite was very well l... Read more
from Bangalore, Karnataka, India
Submitted on 03-11-2016
We stayed at the Hilton KL for 3 days during a business trip. Being a 5-star hotel, the Hilton is upto its mark. The location, just infront of KL Sentral, is just perfect for someone arriving from the airport or trying to go around the city. The room was not so spacious, but the bathroom was really good. They could improve upon the cable service though. The swimming pool (shared with Le Meridien) is good with many cool bars to relax. The breakfast was really fantastic with many many varieties an... Read more
from Kuala Lumpur, Malaysia
Submitted on 04-11-2016
Been at he coffee house for a short meeting during the lunch time a week ago, I was personally assisted by the manager in charge, Fakhrul to the corner of the coffee house knowing that I may need a slightly quiet and peaceful area for the discussion. He also offered me a coffee instead asking me to a buffet lunch as he thought that i might want to complete the meeting before proceed to take the food from the buffet lunch..Wow!!..he seems to know me personally. Very impress with his service and p... Read more
from
Submitted on 05-11-2016
Stayed here for 3 nights, a couple of days for holiday and 2 days for work. Everything about the hotel is great, awesome location, staff were excellent, good food, nice rooms, great transport links as it's right next to the train station. Couldn't ask for a better place to stay in KL.
from
Submitted on 06-11-2016
This is a great hotel located close to KL sentral. If you take the train from the airport and a 5 minute walk your there. The rooms are luxuries and the staff is helpful and very polite.They have some great restaurants in this hotel and the breakfast is great. I surely recommend this Hilton hotel in Kuala Lumpur.
from
Submitted on 06-11-2016
Had a wonderful experience at KL Hilton. Room is large and well-furnished. We had some trouble with our air-conditioning but the head of Magic, Dominic came personally to fix it and made sure we had a comfortable stay. Will definitely come back. Great job!
from Santa Monica, California
Submitted on 06-11-2016
The Hilton is one of the best hotels in Kuala Lumpur in terms of convenience of location. Located right outside the city ( KLCC is all of 10-15 minutes away by car and about 5-7 mins by train) it is definitely conveninent and in the center of action while givng a way for to escape the chaotic traffic that sometimes can be exhausting. It is part of the larger KL Sentral complex which is the main connecting terminal for KL‚??s LRT and Monorail trains. The train ride from KLIA airport to KL Sentral... Read more
from Auckland, New Zealand
Submitted on 07-11-2016
Great place to stay for a few nights - convent location being next to KL Sentral. If you are flying in you can pop on the express train from KLIA and be at the hotel in around 40mins. You could not fault the hotel amenities and the staff are always willing to help.
from Gladesville, Australia
Submitted on 08-11-2016
The service, the food and the view is better than anywhere. I can't remember what the manager's name is, but he made us feel like long lost friends and we were only there for 2 nights. If you go to KL, the Hilton is the best ever!
from Hong Kong
Submitted on 09-11-2016
I like the vegetarian options in Graze restaurant in Hilton Sentral and they changed their menu quite often. Service is good but not intrusive. They have even come out with Xmas decoration in the lobby giving it a warm feel.
from Montevideo, Uruguay
Submitted on 10-11-2016
Everything one would expect from a Hilton. Strategically located, stylish, wide range of cuisine, nice view, great amenities. The only thing I regret is that, when fully occupied, it gets quite difficult to move around the check in/out area.
from Saint Paul, Minnesota
Submitted on 10-11-2016
I haven't stayed in a room that modern in a long time - if ever!? It was beautiful, offered a lovely view of nearby green space. Unfortunately I wasn't able to be in pool water while there, and that was really disappointing because the pool area was absolutely beautiful. We ate dinner at the hotel both nights - such a huge selection! Quality and service was A+. The Central train station was just across the street - very easy to get to, which made transport via train, including to/from the air... Read more
from Stuttgart, Germany
Submitted on 13-11-2016
I stayed there for 9 nights on a business trip. The hotel is located centrally right next to KL "Sentral station" and a shopping mall. It's great to reach when coming from the airport and if you need to take the metro to other places. The staff is outstanding great, very friendly and clearly have a great customer experience as their mission! I stayed in room no. 1109 which was a Deluxe Plus room. Great room, spacious and with a nice view over the city. The amenities are just great: sauna, gym... Read more
from Singapore, Singapore
Submitted on 13-11-2016
I stay regularly at this hotel for business and they are always consistent in their service and quality. For a Hilton and for what they charge, this is exceptional value for your money. They're also very quick at getting you checked in and comfortable (refreshing towel and juice, anyone?) which can make all the difference when you're on the road a lot. Bonus is that they're located right across the street from the Sentral train station which links you through a non-stop train to Kuala Lumpur Int... Read more
from Singapore
Submitted on 13-11-2016
Stayed just one night but was enough to leave a favourable impression. The location is great in Sentral. Room was nice, good size an you can enter the bathroom two ways, including directly from the bed. Nice touches include a bluetooth speaker that can stream your preferred music and has 2 USB ports for charging, very comfortable bed and a great rainshower. The gym is shared with the Le Meridien next door and was well equipped and bright. Had some very minor issues upon check-in, like I was... Read more
from Royston, United Kingdom
Submitted on 14-11-2016
we had a fantastic stay at the Hilton - especially in the Executive club facility. Satff are really friendly - great canapes and drinks. the hotel is really handy for the airport being next door to central station. would definitely stay again
from Singapore, Singapore
Submitted on 15-11-2016
This hotel is catered mainly for business travellers, who want to be near or within the Sentral area in KL. Check in was smooth and hassle free. Reception staff were polite and efficient. I had a Club Floor Room, which was on a higher floor, and hence quieter. The room was a bit on the small side, but adequate. It was modern and clean and well maintained. The bed was firm, which I liked. Housekeeping was also good and responsive. Breakfast in the restaurant on the lobby floor was excellent w... Read more
from Edinburgh, United Kingdom
Submitted on 18-11-2016
You are assured of a warm welcome at the Executive Lounge and everywhere else in the hotel. This is my fifth visit and I enjoyed it greatly. Friendly and helpful staff, spacious rooms and great views. Upgrading to an executive room gives you access to the splendid Executive Lounge. Others have spoken of visiting the lounge is like coming home and I strongly agree. The manager and his team treat you as a friend rather than a guest, and deliver discrete and attentive service. Many thanks to the ma... Read more
from Chicago, Illinois
Submitted on 18-11-2016
I hosted a week long business meeting at the Hilton KL Sentral in August of 2015. I had a favorable experience then and it was reflected in my Trip Advisor review. So when I needed to select a property for my latest program in KL, the Hilton was my first choice. Even though I am long time and very loyal Marriott Rewards member, the KL based Marriott properties just could not deliver for what we were looking for; and priced themselves out of the running. We had nearly 90 people at our 2 da... Read more
from
Submitted on 18-11-2016
This hotel included an amazing pool with a slide and a waterfall. It also included an amazing buffet breakfast with an amazing amount of food which was delicious. When we reached the hotel at first, we were a bit concerned about the value for money, but the overall stay was absolutely astonishing.
from Bukit Timah, Singapore
Submitted on 19-11-2016
This hotel has been a perennial favourite of mine since I started visiting KL often (up to 4 times a year) on business trips few years ago. The rates has gone up over the years and far exceeded the caps we have for KL hotels, but I don‚??t mind topping up the difference whenever there is a good Hilton Honours promotion for these reasons: - The rooms have been refurbished and outside of the St Regis, this establishment has the best rooms in the KL Sentral area- spacious, clean, modern, and sleek... Read more
from
Submitted on 19-11-2016
I had a great stay there. location is at the central hub of transportation, basically you can go anywhere from there, even a shopping mall is just in less than 5 minutes walk. Lots of eateries around. Room is clean and comfortable with good sound proof. Staff is very friendly and helpful too. I had a smooth process checking in through out of the hotel.
from Boston, Massachusetts
Submitted on 21-11-2016
This was my second stay at The Hilton KL and I thoroughly enjoyed my stay here. The service was great and the facilities (gym and pool) were also nice. The regular rooms are on the smaller side, however, we upgraded to a Club Room which was huge and very nice. They were doing some renovations and our room started smelling strongly of fume and paint one day, we complained to the front desk and they took care of it. The wifi worked well throughout the hotel and the food was also quite good. The sp... Read more
from Budapest, Hungary
Submitted on 21-11-2016
We spent a weekend in the hotel. We loved every experience from the moment we arrived till the the moment we left. We travel quite a lot so we know when a hotel is different from the others. Fantastic connection with train from airport, also to the city trains, public transportation very easy and well organised. Checkin was very fast, all information provided, breakfast is excellent. All the types of cuisine present. We loved it. Room was very nice with nice view to green area. Bar in the evenin... Read more
from Sydney
Submitted on 22-11-2016
This was definitely the most luxurious hotel we have stayed in. An amazing hotel all round with a gorgeous pool, magnificent gardens and great day spa. Our room was fantastic - spacious, modern and clean and even had a tv in the bathroom! We had a beautiful view of the Kuala Lumpur Botanic Gardens and the National Museum too. The concierge was very friendly and helpful and the buffet breakfast had more choices than we'd ever seen and was totally scrumptious!
from Kuala Lumpur, Malaysia
Submitted on 22-11-2016
I have stayed at this particular hotel many times over the past 10 years and have always been extremely satisfied,an excellent service friendly and efficient staff,good food,fantastic value for money. The location is also very good. Shall return for sure.
from
Submitted on 23-11-2016
Very luxury hotel and i love the sweet smell of the bath gel. The food was also delicious and lovely. Very near to the shopping complex and KL sentral. No problem in taking public transport. Thumbs up to Ainnur in the concierge dept, very helpful and friendly.
from Bangkok
Submitted on 25-11-2016
Stay at Hilton Kuala Lumpur for 2 nights at the room 1226. The room smelled not quite good. No free wifi if you are not hhonor member. Front desk staffs were helpful. Breakfast was ok. Anyway i was unintentially pressed no disturb button and left the room. When I got back around 6 pm I found my room was not made up so I called front desk. She advised I turned the no disturb sign on. So I turned it off and she said she will send someone to make my room. I went out for dinner and came back aroun... Read more
from Manchester, United Kingdom
Submitted on 26-11-2016
This hotel was absolutely brilliant. The rooms were a great size with modern bathrooms and the biggest bed I've ever slept in! The restaurants and bars were good and the hotel is located extremely close to the train station, the price was extremely competitive too, I would definitely return!
from Malaysia
Submitted on 26-11-2016
Everything was nice and satisfied. Food was excellent n mouth watering. Staff was friendly and very helpful. The view from our room was beautiful. Executive lounge's atmosphere was relaxing and varities of snacks available.
from Singapore, Singapore
Submitted on 26-11-2016
We stayed for 2 nights and paid about S$150/night. No breakfast included and when my Mother in law visited she had to pay for carpark every day. We found that is a slight smell of vomit in our room. But as we couldn't identify it and also that it went off after a while we don't inform the hotel staff. Also as we forgot to bring our toothpaste, we realised none is provided, no comb, no shaver too. We had to ask for it before the staff came to provide. However, I have to say that the staff are p... Read more
from Anaheim
Submitted on 28-11-2016
This hotel is located in KL Sentral, which is the transportation hub in KL. we were able to travel around the city with ease from here. Now for the impressive part, their service is the best we have experienced in the world. The staff at the front desk were friendly and accommodating. They gave us a very late check out because our departure was after midnight. They did everything right and they did it with a smile. The concierge was helpful in our sites and transportation recommendations as well... Read more
from Seremban, Malaysia
Submitted on 29-11-2016
Generally a nice hotel, with nice rooms. But poor management had caused some unnecessary unpleasantness. Stayed there for a friend's wedding, and being a Diamond member of Hilton,was upgraded to a corner room. However, the upgrade had to be requested. The good thing was that there was someone hanging around that immediately brought me to the lounge to check in, rather than having to queue for someone to check on my status. Checked into a nice corner room. However, as with other Hilton hotels,... Read more
from West Sussex, United Kingdom
Submitted on 30-11-2016
Very comfortable rooms and excellent choice for breakfast. Staff very helpful to assist guests. Check in staff especially commendable for good service Lifts get busy and are slow during peak morning hours. Overall good stay.
from
Submitted on 30-11-2016
We stayed at the Hilton Kuala Lumpur from September 11 to 13, 2016 during our 50th Anniversary Celebration Trip to Southeast Asia. We very conveniently took the train from the airport to KL Sentral and from we were able to walk to the hotel. Since I am a long standing Gold Hilton HHonors member (for over 20 years), we were given an upgrade to a nice suite and access to the Executive Lounge, where we enjoyed their service and goodies, including cocktails. The Magic Team from the Front Office... Read more
from Singapore, Singapore
Submitted on 03-12-2016
I stay at the KL Hilton at an average of 3 times per year and have been doing so for the last 10 years! Obviously, I love this property, otherwise I would not have kept coming back. Kenneth Khaw does such a fabulous and consistent job of managing and spurring on his Team -- everyone at the Front Desk is so professional and on-the-ball to serve. I was fortunate to interface with Dev and Mark Ruven during this trip and their courtesy and hospitality, as usual, exceeded expectations and they trul... Read more
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