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DoubleTree by Hilton Kuala Lumpur

Kuala Lumpur, Malaysia (KUL)

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Based on 2794 reviews
Room & Rates

1 KING BED GUEST ROOM

SWEET DREAMS EXPERIENCE BED, 32-INCH FLAT LCD TV--RAIN SHOWER
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1 KING BED DELUXE ROOM

SWEET DREAMS EXPERIENCE BED, 32-INCH FLAT LCD TV--RAIN SHOWER
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1 KING BED DELUXE SUITE

SWEET DREAMS EXPERIENCE BED, LOUNGE ACCESS- SEPARATE LIVING AREA
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1 KING BED EXECUTIVE ROOM

SWEET DREAMS EXPERIENCE BED, LOUNGE ACCESS WITH COCKTAILS AND BREAKFAST
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1 KING BED TERRACE SUITE

SWEET DREAMS EXPERIENCE BED- OUTDOOR GARDEN, LOUNGE ACCESS- SEPARATE LIVING
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1 KING BED EXECUTIVE SUITE

SWEET DREAMS EXPERIENCE BED, LOUNGE ACCESS- SEPARATE LIVING- KITCHEN
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1 KING BED ACCESSIBLE ROOM

SWEET DREAMS EXPERIENCE BED, SPACIOUS BATHROOM WITH SAFETY BARS
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2 TWIN BEDS GUEST ROOM

SWEET DREAMS EXPERIENCE BED, 32-INCH FLAT LCD TV--RAIN SHOWER
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2 TWIN BEDS DELUXE ROOM

SWEET DREAMS EXPERIENCE BED, 32-INCH FLAT LCD TV- RAIN SHOWER
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2 TWIN BEDS EXECUTIVE ROOM

SWEET DREAMS EXPERIENCE BED, LOUNGE ACCESS WITH COCKTAILS AND BREAKFAST
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DoubleTree by Hilton Kuala Lumpur
182 Jalan Tun Razak, Kuala Lumpur, NA Malaysia 50400

Enjoy breathtaking city or mountain views, LCD TVs, luxurious Sweet Dreams? bedding and high-speed internet access. Celebrate in style or hold a unique meeting in our Grand Ballroom. At this Kuala Lumpur hotel, we offer creative catering facilities, the latest audio/visual equipment and a business center.Savour no less than six authentic local Malaysian cuisine, namely Malay, Chinese, Nyonya, Iban, Kristang and Indian specialities in Makan Kitchen, which features live, interactive kitchens and enjoy a variety of fine wines in our rustic winery, the Cellar Door bar and lounge. Swim in the outdoor salt water pool, visit China Town and dozens of other Kuala Lumpur attractions or improve your handicap on one of the nearby golf courses. Whether business or pleasure brings you to vibrant Kuala Lumpur, we look forward to welcoming you to the Doubletree by Hilton with warm Malaysian hospitality and our signature, warm chocolate chip cookie at check-in.

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Pool Business Services Include: Business Center

Save 10% on your room rate with the Travel Marvel package! Enjoy extra perks like free parking, late check-out, cookies and dinner discounts. Book now.

AMENITIES:
  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 2794 reviews
from
Submitted on 23-05-2016
Strategic location, prompt and attentive service, comfortable room and wide variety of delicious buffet breakfast spread. This hotel is built within a mall, so there is convenient access to a supermarket, pharmacy, ATMs etc. Check out the hotel's exotic "pillow menu" and iconic welcome cookie. I would definitely check in here again!
from Kuala Lumpur, Malaysia
Submitted on 24-05-2016
I had been stayed one night middle of May. Overall it was fantastic. Start from cleanliness in the room to service room service, front office and house keeping was fantastic. One thing Makan kitchen, the service was really bad. I was so disappointed the way they take care for guests. Nobody ask us coffee or tea service. Some more even asking did chef who stand by Indian food section regarding item they are serving, but they just looks so busy or don't want to answer? I do understand manning ... Read more
from Halifax, United Kingdom
Submitted on 25-05-2016
This hotel lives up to its huge name, the rooms are spacious for 3 beds (2 single and 1 double) with ample of space to walk around. The breakfast is amazing and probably one of the best setups I have seen for a long long time. The staff are friendly service is incredibly good. Other aspects of enjoyment would be the pool facing the patronas towers and other surrounding buildings and the location of the hotel is in the heart of KL. Will be recommending to family and friends 100% and certainly wil... Read more
from
Submitted on 25-05-2016
We stayed for four nights and it a very good hotel overall, good restaurants which are not overpriced like some a lovely pool area with lots of greenery.the rooms are OK a little small but nice enough bed very comfortable and a choice of pillows if you want which was great. Only complaint is the towels could do with renewing as a bit washed out and grey!! As were the sun beds around the pool need renewing as well! Was in a good location 20min walk to towers, staff friendly and a lovely shopping ... Read more
from Kuala Lumpur, Malaysia
Submitted on 25-05-2016
My friend from PH visit and I booked a room for him in DT and he really enjoyed his stay there, with a free welcome cookies for us really taste good :) spacious room and very clean room and nice amenities for you to use. and sumptuous food for us to eat. its like a feast.
from Brisbane Australia
Submitted on 05-06-2016
Stayed for 2 nights as a stop over on the way home to Australia. Very impressed. Hotel very clean, nice lobby, buffet breakfast excellent and our room very clean and comfortable. Free wifi with excellent connection. Great views of the Petronas towers from the hotel. Many restaurants to choose from in the mall below the hotel. There is also a well stocked supermarket in the mall where you can pick up supplies. Staff friendly, service very good. Would stay here again if ever in KL again.
from
Submitted on 05-06-2016
We stayed at the top floor of the hotel, same floor as the executive lounge. Everything was great especially the lounge. Our special son was there and we can't be anymore thankful to the staff at the lounge for helping us and making our stay there as comfortable as can be. Special thanks and hundreds thumbs up to Watie for extending our check out to 6 as our flight was in the evening and we needed the room for our son to have his meal. She helped us in whatever way she could. Besides that, our o... Read more
from Dhaka, Bangladesh
Submitted on 05-06-2016
It was worth spending every single penny at Double Tree by Hilton. The room size, environment and view was too good to remind me off my family. I wish I could have taken them along. While standing just outside the room, I could see the twin tower. Through the window, it was other part of the city, monorail line, high hills far away. Excellent view. Very comfy bed and the toilet. Room locker ensures added safety. Hotel staffs are very friendly and cooperative.
from Puchong
Submitted on 06-06-2016
Stayed in this hotel using a complimentary voucher from a lucky draw. Very lucky indeed to get to stay in this hotel. The check-in was smooth and my kids really had a good time enjoying the cookies. Room was clean and nice. It was raining heavily so we did not get to swim at the swimming pool, what a pity! The breakfast spread was superb with great varieties! Yummy! The location of this hotel is very convenient with supermarkets and other eateries. Will recommend this hotel to others.
from
Submitted on 06-06-2016
I will like to start this by applauding the service and courteusim showcased my Michelle at the reception From the day to the check in till check out everything was effecient. Just a problem that sometimes it takes a little time for stuff to get to your room but it is justified by the service provided. The staff is also friendly and Michelle even allowed us a early check in. Thank you so much for making this trip worthwile. I am attaching a picture of hers. Excellent person
from New Delhi, India
Submitted on 18-06-2016
We stayed here on our trip to KL.The hotel is only a 10 -15 minute walk from the Petronas towers, which can actually be seen from the hotel itself. Once you arrive you will be treated with hot cookies as a gesture of welcome and will be asked to leave the luggage at the entrance and make your way to the check in desk a couple floors up. The lobby is very nice. Once you check in, your luggage will follow which is nice. Our stay included breakfast, which was a real highlight of the stay and amongs... Read more
from Tucson, Arizona
Submitted on 18-06-2016
As usual, I received an amazing service from check in staff, to Housekeeping, Makan Kitchen, Executive Lounge and staff at Cellar Door. Large, spacious and clean room. More than adequate amenities, polite and helpful staff. Pretty much everything from Executive lounge, Restaurants, Cellar Door bar, housekeeping, room service, were excellent. I have stayed here a few times and the excellence is consistent. I am confident to say that Double Tree KL is certainly my number one hotel. And even th... Read more
from Kuala Lumpur, Malaysia
Submitted on 19-06-2016
Firstly it is a nice hotel. Secondly it is very busy. When I called to reserve a room (last minute), I was told it was almost fully booked. So first tip - book early. Because of last minute also, I only managed to get two single beds instrad of a king sized bed room. So when reserving, do specify your preference. Checking in was good. I was attended to a cheerful frontliner who tried herbest but could not get me the bed I wanted. The room itself was a normal room with all the amenites you woul... Read more
from Tokyo, Japan
Submitted on 21-06-2016
Firstly, I had to wait 2 hours and several trips down to the reception before they moved me to another room, even though each time they keep insisting that the replacement room was ready and ask me to wait 10 mins for someone to bring me to the new room. FYI, the first room made me felt very uncomfortable with unexplained marks on the mirror. I stayed there for 2 weeks due to a business trip. The quality of the hangers were so bad, it tore through one of my blouses with the sharp edges. Of cour... Read more
from Newcastle upon Tyne, United Kingdom
Submitted on 22-06-2016
My review is a very positive one and the only downside- which wont probably affect most people is due to the fact that the sun is only on the pool from 11am-2pm. I am a sun worshiper and as this was my last two days in the sun before returning to the UK and I wanted to maximise my time tanning therefore I was disappointed that due to the high rise buildings the sun didn't stick around. The pool and surrounding areas were very nice so that was a shame. The positives: Great room- upgraded to suit... Read more
from Torquay, United Kingdom
Submitted on 27-06-2016
Absolutely fantastic What a delight You must go down for the buffet breakfast What a gastronomic feast !! Room are five star and I love the glass partition for the bathroom Both stylish and contemporary Close to local malls to and sight seeing spots like the protonas towers
from
Submitted on 27-06-2016
If you want the most relaxing place to stay in malaysia don't miss the chance to be there. World class room with a winderful view of the city. Huge dining place with three different kitchenettes preparing chinese, indian and western breakfast , lunch and dinner. And last but not least don't miss the live music at the bar.
from kuala lumpur, Malaysia
Submitted on 29-06-2016
Very normalize ! Very Cleaness ! The first impression is very clean and neat and staff is also very friendly. And the facilities are well organized mainly commodities, has a cozy atmosphere. I was very impressed with what fruits are ready.
from Baltimore
Submitted on 30-06-2016
This Double Tree was like none other I've ever stayed in, it was elegant beyond words! First class from top to bottom. I stayed here on my way home after a 3 week visit in Asia and I was impressed from the location to the room size and luxuriousness of it. The restaurants were all very good as well as the bars and lounges. It's located inside of a mall which makes it even better, banks and food courts all around. The Petronas Towers are in full view and only a few blocks away. The area is ... Read more
from Ludhiana, Punjab, India
Submitted on 30-06-2016
Nice hotel.. good and cooperative staff... breakfast was really very good... location is awesome.. appreciate the services provided by the staff... the hotel is in a mall thus you can get whatever you want...... enjoyed the stay
from malaysia
Submitted on 03-07-2016
The location is great for business or travel. The room is clean and well maintained. As the gold member for HHONORS, the whole check-in was really smooth and not even waste any secs of my time. The executive lounge is also good and I love the seat that can see the KL twin towers with a glass of wine.
from Kanpur, India
Submitted on 04-07-2016
Hotel is in the Heart Of The City.This was my second visit to KL and this time i opted for Double Tree.The Dlx Room were good ,the only draw back was that as i was travelling with my family and i reached to the hotel by 9 AM , they charged me for the early Check In which is not at all favourable for me but as we all were tired so i decided to check in early..If the rooms are available with them then why they charge for it .I really fail to understand.
from
Submitted on 04-07-2016
The guest service from Frazen, not sure if correct spelling was excellent and provided me great service. Although our family had complications when checking out, he is the ONLY reason i will be coming back as he provided extra support and made my stay more enjoyable.
from Karratha, Australia
Submitted on 04-07-2016
The hotel is located close to the Petronas Towers with everything you need close by. Nothing was to difficult for the staff to assist with. We were greeted by every staff member we came across in a very fiendly and polite manner. Room was very clean and house keeping did a great job at making up the room over each day of our stay. The food at the Makan Kitchen was of a high standard with a great variety to choose from. I would definitely recommend this hotel for your stay in KL.
from cheam, uk
Submitted on 05-07-2016
Great location, just 15 mins from the Petronas Towers and the huge KLCC shopping mall underneath. Rooms are ok, quiet in themselves but hotels should pay more attention to checking families with kids in near to each other, not next to solo travellers. I don't have kids and certainly don't want to listen to those that aren't mine. Wifi is terrible. For the demands of what the modern traveller does these days, it's not up to it. As a Diamond Card holder I can upgrade to Premium wifi for free. Gu... Read more
from Kulim, Malaysia
Submitted on 08-07-2016
Stayed one night on transit from the east coast back up the north of the west coast. First delight was Mr. Malik, the front desk staff who served us. Three cookies to satisfy the two kids and the wifey. He was a nice guy, giving recommendations on the room types and answering questions politely, even though it was the first day of Raya. When we bumped into him later that evening, he was still all smiles and greeted us by name. Second delight was the room. I must say the view of the twin ... Read more
from berkshire
Submitted on 09-07-2016
We spent 3 nights at this hotel and loved it. The location was great we were not too far from the city and all the sites and was only about 45 minutes from the airport. The rooms were lovely with amazing views of the city. Also as it was my BIRTHDAY and my mums birthday they had put balloons up in the room saying happy birthday with a cake on the table for each of us. It was such a lovely gesture and a lovely surprise. The swimming pool area was nice and we had the pool to ourselves the f... Read more
from Seremban, Malaysia
Submitted on 09-07-2016
Check in was a breeze, made possible by the super excellent front desk officer Aidil. I made a mistake in my booking, but Aidil handled the matter well. The room was spacious but not very clean. The wash sink was blocked and cannot be used. The room wasn't made after we came back from our outing at 1430 ..... that was very very disappointing. Room service was efficient, with a wide selection menu. There is a supermarket on the ground floor which was convenient. My favorite hotel in KL.
from Singapore, Singapore
Submitted on 09-07-2016
Hotel location was good, easy access as we was driving. There's LRT station which has a link bridge to the hotel. The hotel lobby was integrated with the Intermak Mall and Offices. Welcoming reception staffs and when arrive hotel was busy. The staff welcomes was warm and friendly. Was recognise being a Silver HHonors Member. I've opted to upgrade to the Executive room with a small fee. I find that the upgrade was not well spent. The food during cocktail hour kept running out. The environment w... Read more
from
Submitted on 10-07-2016
The hotel is pretty good and very near to the Petronas tower. Very good spread of buffet breakfast. We had our room upgraded to executive suite and that was a wonderful gesture. Overall a very good stay.
from
Submitted on 10-07-2016
Nice appearance, employees friendly and professional. Gym is a little small but good. Room is beautiful, but housekeeping didn't clean it very well Restaurant in the 11th floor is nice with many varieties I don't recommend In-Room dining. Food arrived cold and salad's lettuce was not clean. Location of the hotel is super and the cleanliness is lovely
from Kuala Lumpur, Malaysia
Submitted on 11-07-2016
Great service by the staffs. Asked for late check out and they let me stayed till 2pm. Breakfast spread was good. Plenty of varieties. Shopping mall just below the hotel. Strategic location within KL.
from Jakarta, Indonesia
Submitted on 12-07-2016
The hotel is located next to the mall. The food was delicious, I love the buffet menu for breakfast. Welcome cookies was different, and it was the best cookies. I bought it for souvenir for my family and friend, and they love it.
from Brasov, Romania
Submitted on 12-07-2016
Great stay! The DTKL lives up to its reputation. Staff is always smiling and very helpful, from check-in to the pool boys or the exec lounge staff, everyone is very professional. Excellent facilities: in room, pool, Spa, breakfast, location, view. Excellent recognition of HHonors! - Thank you, Natalia. The only negative I experienced: - poor facilities at the Executive Lounge, only a couple of hours of F&B, few sandwiches and some chips, not more.
from
Submitted on 12-07-2016
While the location was not as convenient to shops, this was more than made up by the quality of the accommodation and hotel facilities, the exceptional breakfast options and the staff, particularly Chef Phillipo. We recommend taking a room with Executive Lounge access if you plan to spend time relaxing in the hotel.
from Tehran, Iran
Submitted on 14-07-2016
I have tried 5 different hotels in Malaysia. No one was as well as this Hotel. You can experience a delightful trip when you are there. The only issue, really insignificant, was the absence of a adjustable window in the room.
from Bengaluru (Bangalore), India
Submitted on 15-07-2016
Permitted us early check in at 10:30 am! (Their check in time is 3pm). Very grateful for that as we had arrived after a red eye flight with a 1 year old. The staff in general was nice, food was good, breakfast spread was very nice as well. The only thing that turned me off was that i had to request for a cup of milk for the kiddo some 5 times before they obliged. Overall, a pleasant stay. Recommended for a short trip.
from Bedford, Texas
Submitted on 16-07-2016
Arrived late in the evening to an easy check in. Room was very nice and clean. The hotel is located within a very nice shopping mall. SUGGESTION: At the mall concierge, pick up a 10% discount card for use with the mall retailers. There is a great sports store amongst other stores. We did not eat at the hotel restaurant at all but it was clearly very nice. Walking distance to several malls and the Petronas Towers and a KFC across the street. We would/will certainly stay here again. Recomme... Read more
from Prague, Czech Republic
Submitted on 16-07-2016
I have been staying at different major hotel chain across Europe and Asia, DoubleTree KL definitely deserve a place on my list of best hotels. Nice room and lobby decor. Friendly and professional staff. It has a shopping mall downstairs with various restaurants and Guardian available. There's a passenger bridge connecting the hotel to Ampang park LRT station (5mins walk). The hotel does provide regular complimentary shuttle to KLCC, Pavillion (Bukit Bintang) and other destination at certain time... Read more
from Houston, TX
Submitted on 17-07-2016
My wife and I have been traveling to KL every month for about a year. We've stayed at this hotel before due to corporate discount. But we mostly prefer to stay at the Hyatt or Mandarine Oriental until the Four Seasons is completed. We will not return because it's really not a good corporate stay anymore. It's more like a discount hotel that's cheaper than ones located at KLCC due to some distance from KLCC. There is a shuttle to KLCC that runs every hour from about 10AM-7PM and the distance is ... Read more
from
Submitted on 17-07-2016
I'm writing this as I am checking out from my room 2617, wonderful staff that are very accomodating and friendly, I felt very welcome from the moment I stepped out from the car. This is my second stay and I found the cookie much better and pretty much near perfect. The executive lounge staff are very friendly and attend to your needs and wants. They try their best to tend to any issues one has. My only complaint was the shower not being powerful enough. I reported the issue to the staff and th... Read more
from Jupiter, Florida
Submitted on 18-07-2016
Comfortable Bed, Hot Shower, Very Quiet Room, In-room Working Space, Helpful Business Center, Delicious Breakfast. Very Accomodating Reception Staff. First time we have slept without earplugs in 3 months of travelling.
from Melbourne, Australia
Submitted on 19-07-2016
Located in the Intermark building this hotel is central to the CBD and Twin Towers. We booked 2 connecting rooms so we had plenty of space, as an Honours member we were located on the 21st Honours floor, the room are very well appointed and super comfortable, work space is good and there is a couch to lounge around on or put my wife's shopping on. very convenient location, the floors below the hotel in the Intermark, have a food court, Pharmacies, Money Changer, many restaurants, and best of all... Read more
from
Submitted on 20-07-2016
Had a weekend away with the family. Stayed at their executive suite. Room was large with a big bathroom. Even from our lowest floor room the view of klcc was great. Cleanliness was on par. The only complain was the front desk unfriendliness and lack or curtesy towards guest. I was even left wondering during checkout because the staff left me in the blind after taking my access card.
from Bangkok, Thailand
Submitted on 21-07-2016
The rooms are comfortable and clean. Very friendly and accommodating hotel staff, two thumbs up on service and etiquette. The reception and lobby location can be rather confusing and when I checked in, no one offered to bring my bags to the room. I didn't mind as much as I was only dragging one medium sized bag but if I had carried more, I would expect some service without having to ask. The buffet spread is generous and varied, but the dining etiquette of the guests is a completely different ma... Read more
from Donaghadee, United Kingdom
Submitted on 22-07-2016
Only here for a short visit but hotel well located close to Petoronis with plenty on mall shops located directly within hotel. Rooms great, very clean and staff excellent. Taxi service cheap but be prepared for traffic jams. Would highly recommend.
from Singapore
Submitted on 24-07-2016
Stayed for 4 nights from 2-6 July. Was pleasantly surprised by the large rooms and excellent gym and Swimming facilities. The great location was a huge plus, with the intermark sporting trendy yet reasonably priced food places (Morning coffee for RM5 from plan B, night time drinks at the Beast Bar) just downstairs of the hotel! Walking distance to KLCC (10 min walk). Service also exceeded expectations; staff on the careline catered to all our requests efficiently and professionally. Was nice t... Read more
from London, United Kingdom
Submitted on 25-07-2016
We have stayed in DoubleTree in KL for 3 nights in the beginning of July. The hotel itself is built inside a shopping centre, surrounded by restaurants and big supermarket that is open until late. We only had breakfast at the hotel and it was really nice with plenty of different options. The location was fantastic, Petronas towers are 10-15minutes walk, tube station is just across the road and the view from our room was spectacular. Staff was very friendly and helpful, I would definitely stay he... Read more
from
Submitted on 26-07-2016
We stayed two nights at Double Tree. Though not exactly in the location we had hoped for, it was very easy to get to KLCC. We were extremely happy with the room, and the staff were lovely staff. Most of all, we were extremely impressed by the breakfast buffet, a great variety :)
from Bangkok
Submitted on 27-07-2016
We had a lovely room on the 33rd floor with a fabulous view. The room itself was of a good size and modern style furnishing. Good check in service at the reception and they even gave us complimentary cookies while checking in. The only downside is the location which is on the outskirts of the city (I believe the hotel caters more to business travelers. If you're a tourist I would recommend staying in the heart of the golden triangle). The hotel is also located in a mall but there's not much shop... Read more
from penang, Malaysia
Submitted on 27-07-2016
Excellent location, offers a free shuttle bus,the room is clean, good soundproofing.Value is reasonable.Breakfast is varied. All service personnel have shown quite polite and well-trained. Once again a pleasant stay.
from England, United Kingdom
Submitted on 28-07-2016
I was here for a few nights with a conference that was held at the hotel. First off, the hotel did an amazing job with our event. The inclusion of the breakfast buffet (for those staying overnight), lunch buffet (or seated lunch when the buffet was full), and multiple snack breaks meant that we didn't have to worry at all about going hungry. And the food was all delicious! Second, the rooms were great, especially when sharing with a colleague. We had lots of space and enough plug outlets fo... Read more
from Melbourne, Australia
Submitted on 29-07-2016
Stayed only three nights on back of a beach holiday in Thailand, so the luxury was appreciated. Double Tree has all aspects of high end hotel you would expect, excellent quality of room. Breakfast included was a little below standard, hence 4 star
from Penang Island, Malaysia
Submitted on 31-07-2016
Clean room, strategic hotel location (near to klcc), nice staff. Commercial shop lot are just steps away. Groceries, pharmacy, coffee shop, restaurants etc. free shuttle bus transfer to various popular venue (depart every hour). Free car park .
from
Submitted on 31-07-2016
Ranatosh- the gentleman from the housekeeping team kept my room clean and was always pleasant and helpful. The hotel is excellent and the staff simply wonderful. Looking forward to coming back and spending more time in this lovely hotel
from
Submitted on 31-07-2016
I stayed 3 nights at this hotel, it was very pleasant. Pros include: great location (very close to KLCC), a small "mall" with a handful of nice eateries and a well-stocked supermarket, clean and modern amenities in the room, an absolutely massive breakfast spread with mostly efficient staff. Also, was very impressed with room service delivery staff, they knocked when we asked them to when my baby was asleep. Only two cons I can think of: sub-standard room service food (the chicken burger was ok... Read more
from Dhaka City, Bangladesh
Submitted on 02-08-2016
Located at the heart of the city. Close to KLCC. Shuttle drop off to KLCC and some other locations is a great help for tourists. I hope if they could also pick up hotel guests from the same spots.there are some shops, superstore, convenience store and different restaurants in the same building. Conference halls are big and well equipped.
from
Submitted on 03-08-2016
Being upgraded to executive room with access to the executive lounge. Great view from the hotel room and lounge. Location is very near to MRT. One station to KLCC and 5 to KL Sentral. Accessible to everywhere with short distance.
from Buren, The Netherlands
Submitted on 04-08-2016
Stayed here for 4 nights in July 2014 (HH Reward points). From arrival until departure my stay was a delight. The room was spacious with a nice contemporary design. The bathroom had a great shower and a quirky see-through glass wall. WiFi worked flawless. AC was silent and individually adjustable. Housekeeping maintained the room very well. They never forgot to replace all used ammenities. Room service delivered tasteful food with a smile. Smiles all around at this hotel. Breakfast was served i... Read more
from
Submitted on 04-08-2016
The rooms are good clean comfortable with effective air conditioning. The hotel is very central and close to the main areas. It is quite a journey from the airport. Executive lounge is good. It's open all day for drink and snacks but no bottled water. It's on the 34th floor.
from Changlun, Kedah
Submitted on 05-08-2016
We are a small family with a baby and a kid for a short getaway here 4-6 August 2016 to make use my husband's hilton membership thats going to expire soon. In fact when I write the review, we are still here in room 2905. The staffs are very friendly and helpful from the moment we stepped out of our car. Being a mommy with a baby in stroller, and few things to carry..along with my other girl, it was a great relief when the staff at concourse area assisted me where he actually helped push the ... Read more
from Malaysia
Submitted on 05-08-2016
Probably the best hotel ever i stayed at :) aaand I Met Bigbang's TAEYANG in the lift during my stay here and got the shock of my life here. Will probably be the Hotel with the best memory ever for me cuz I am A very huge fan of Bigbang.
from
Submitted on 06-08-2016
The service from the time we arrived was just amazing, the staff are so friends, each and everyone, during weekends the hotel is a bit packed even for breakfast its like a mad house, but its so controlled, i was amazed on how they organised each staff member to escort each guest to a table and how each waiter was so kind and made everyone feel so welcome. The Rooms were amazing, the view is to die for. I must say the rooms were very spacious and very nice, the design was amazing. The Gym and p... Read more
from Kuala Lumpur, Malaysia
Submitted on 09-08-2016
Stayed at the hotel for the Standard Chartered marathon. and the staff was very generous with the cookies to help replenish my energy after the full marathon! They were very supportive of my marathon efforts, and the cookies did help.
from Oslo, Norway
Submitted on 10-08-2016
We stayed at this Hotel for 10 days. The location is perfect, next to shops, restaurants, cafes and metro station. Breakfast was excellent, the rooms very nice, big and clean. Just a 10 minutes walk to Petronas twin towers and Suria KLCC shopping mall. The staff very helpful and service minded. Pool area is nice with plenty of sun beds. Will definetaly stay here again. Real 5 stat experience. Highly recommended.
from
Submitted on 11-08-2016
as a traveller I highly recommend this beautifull hotel with all services.Breakfast was really good, hotel is very close to train station, there are some markets and stores in the hotel block, there are some coffee shop and restaurants nearby hotel.
from
Submitted on 12-08-2016
This is my 10th visit to this hotel and every time is better than before. I would like to thank the staff for there great work that they are doing. This hotel is perfect to all kind of visitors to Kuala Lumpur. I highly recommended to all. I wish them best and hope to be back soon......
from Los Angeles
Submitted on 13-08-2016
This hotel has the best lobby that I have seen in Malaysia. The room rsrevd for Hilton Honors member are at the upper floors are very quiet and comfortable. Room sercie is very good. This is my 4th stay and it still feel very nice. The swimming pool and gym are very good. A good location within walking distance of the Twin Towers at KLCC complex. There is a supermarket at the lower level and with a food court. Several good restaurents are at variuos levels.
from Manchester, United Kingdom
Submitted on 13-08-2016
This was our first time in Kuala Lumpur. It was a family holiday. We were very impressed with this hotel from arrival to departure. The staff are all very friendly and always helpful. The room was very clean. For a family of 4, twin beds weren't enough. It is an extra cost for an additional bed.
from Heenweg, The Netherlands
Submitted on 13-08-2016
A choice of stylish rooms & suites awaits at Hilton Kuala Lumpur. Select a room overlooking the spectacular city skyline or choose a lake view room. All rooms offer modern & comforting amenities including large flat screen TVs, mini-refrigerators, & bathrobes. The staff is friendly. The food is delicious. Roomservice available. Just enjoy this perfect hotel.
from Kuala Lumpur, Malaysia
Submitted on 13-08-2016
I've booked this hotel to celebrate my friend's birthday, i have e-mailed them earlier to inform that we will celebrate birthday. When we reached at the hotel, surprisely we've been choosen as a guest of the day and they even issued a certificate, what a surprise! The staff name Belda is seriously doing her job very well, we did request for a cookies quit a few times during our stay and she gave it to us sincerly without any question asked. She is the one who cheer up our day with a very good cu... Read more
from Porto, Portugal
Submitted on 04-09-2016
It is a splendid hotel! The rooms are comfortable, big, cozy and beautiful. The beds are large and very comfortable. In the rooms, also available to guests and free of charge: slippers and bathrobe room, safe, iron. In the bathroom amenities, the hotel offers in addition to the basic things (shampoo, conditioner and shower gel): toothbrush and toothpaste, comb, razor blades, cotton swabs, lines and sewing needle, etc .. The views are fabulous, not that we had this luck, but depending on the roo... Read more
from Subang
Submitted on 07-09-2016
As I am a member of the Hilton Club Hotel, my reservation was upgraded to the Executive Level upon check in. Room is spacious with a good view of the city especially during sunset. Buildings in the distance were still covered with sunlight providing a beautiful sight. Complimentary breakfast with full day coffee, tea and juice but only managed to savour breakfast and cocktail. Will definitely check into this hotel on my next business stay.
from Nairobi, Kenya
Submitted on 07-09-2016
Good hotel which is connected to a mall with food court within the mall. For those who love junk food pizza hut and macdonalds all within walking distance about 5MINS WALK. Location is quite central and there is a free shuttle that takes guests to various locations throught the day which is a bonus. perfect for business or couples but not quite a family hotel. Staff have too much attitude very unfriendly and unapproachable esp at breakfast made us and esp kids feel very uncomfortable.The onl... Read more
from UK
Submitted on 08-09-2016
Hotel situated in the Intermak Mall. Ampang station nearby, easy to get to KLCC area etc. A few shops in mall (Supermarket, restaurants, food court etc) and outside hotel (7/11, KFC & McDonald's if you miss that!). Stayed 10 nights using points. Upgraded to executive level due to being diamond Hilton member. Food in executive lounge ok, however can get busy at cocktail hour. Breakfast taken in main area as there is much more choice than the lounge. Good to get there early as there was always ... Read more
from Perth, Australia
Submitted on 09-09-2016
Excellent hotel with quality service. For the romantically inclined, the clear glass wall between the bedroom and the bath room might make your night at this hotel very special as well. The hotel is also well priced even given it's location.
from Colombo, Sri Lanka
Submitted on 10-09-2016
Great location with very close proximity to LRT. Easy access to shopping & restaurants. Extremely efficient and friendly staff. We were treated real nice during our early check in by Ms. Ashikin. She & Mr. Mogan were very professional & helpful. Great Hotel with very clean & modern rooms. Breakfast was good,
from Rosemount, Minnesota
Submitted on 11-09-2016
Real nice hotel in an excellent area. Everyone is super friendly and willing to offer assistance. Very clean and modern. Rooms are very comfortable and very clean. Internet is adequate as well. Location is fantastic. 10-15 minute walk and you are at the Petronas Towers. Continue on a little further and go out in the Bukit Bintang area. Amazing food area as well as bars. So many outdoor vendors will make your decision where to eat difficult. Very affordable also!
from Brisbane
Submitted on 12-09-2016
I travel quite a bit to KL for work. On this occasion, they booked me into the DoubleTree Hotel, and it was a really nice place to stay. The room was really clean, bed really comfortable (for me, at least, and I stay in a lot of hotels!). Nice to have an iron (not all hotels will have them, but I really need them for my work uniform). The bathroom has everything you need, not sure if there is a hairdryer in the room, but then again, I don't really use them so I didn't look for it, just notic... Read more
from Doha, Qatar
Submitted on 14-09-2016
Hotel is amazing in all aspects. Staff are very friendly. Since we arrived, we felt like we are really special because of the treatment we received at the reception (her name may be something like Catrina) she is lovely. I faced an issue un the restaurant which was sorted out by Mr. Haroun (F&B Manager) immediately in a satisfactory ,professional and Quick way (15 minutes after I complained) Hotel is clean, location is perfect. Below the hotel there is a huge supermarket, pharmacy, bakery, spo... Read more
from Singapore, Singapore
Submitted on 14-09-2016
Breakfast was fantastic. However, service staffs was not attentive or friendly. Except for Zul who noticed I wanted something and attended to me. He was very helpful. Room ventilation was poor. Bathroom shower was faulty. Otherwise, all was ok.
from Singapore, Singapore
Submitted on 14-09-2016
Me and my friend reach at hotel around 11pm Since I'm gold member they allow me to enter executive lounge. And the staffs name who is Zhi Qin(not sure its correct) and Didhat(also not sure ) Only both two staff are always being attentive and have soft skill. Since this time I was stay my almost whole day at lounge I can say that only those two staff were being nice.
from Perth, Australia
Submitted on 14-09-2016
This hotel and complex replaces the previous Empire Tower building and is obviously a newer up to date version of the previous; the lay out is so easy and offers all amenities within, AND the hotel itself, it is faultless the service, friendliness, rooms are so good, it is what you would expect in a new hotel and commensurate with the Hilton Group. Without doubt; if visiting or staying in K.L this is the hotel to reside in, easy access to KLCC, LRT etc. etc.
from
Submitted on 15-09-2016
Typically clean hotel. Near Pavilion - 15-20 mins walking. Staff were friendly and true to their word about offering a warm chocolate chip cookie on check-in! Yum! I feel the decor is dated in the rooms but a lot of these larger chains are the same. I stayed there as it was located close to our office but I wouldn't have stayed there are a tourist - as I like to be on the hustle and bustle of it all. The bar service in the lobby is slow and you're better off just going to the bar and ordering. O... Read more
from Bangkok
Submitted on 17-09-2016
Almost a good hotel situated in the convenience location. However, I would not recommend this hotel to other due to their maintenance issue. Check-in: 5 stars - Quick and easy you also received welcome chocolate cookies upon your check in Overall services: 3.5 stars - The overall service is good. Staff is helpful and smile. The minus points go to room service. I ordered room service everyday for breakfast and sometime dinner. Breakfast arrives on time but dinner is quite delayed. Have to wait... Read more
from Frankfurt, Germany
Submitted on 18-09-2016
This was the first stop of myself to Kuala Lumpur city center due special request from my family friends . We confused ourselves to choose the hotel as this vibrant city was full with international star hotels. But finally I make up my mind to choose whichever come to my mind as in German. Yes I choose doubletree. Guess what it was like a feel at home. Staff at all departments that I met are so friendly and treat me as a friend . I enjoyed my food in Makan restaurant. View from the room is supe... Read more
from
Submitted on 17-09-2016
This was a great experience and I will recommande it to my friends.I suggest to improve the service of breakfast of the customer reception by adding more labors and preventing the queue in the morning which disturb the hotel client
from
Submitted on 19-09-2016
Fantastic hotel with excellent facilities all round. Friendly staff and breakfast fit for a king and queen too. Good location and easy transport of all types. Shuttle service handy. Free WiFi. Top stuff. Recommend as relaxing place.
from Alice Springs, Australia
Submitted on 22-09-2016
I cannot say a bad this about this amazing property. This was my second stay at this amazing property. You arrive at the hotel and get greeted by the friendly concierge team and they take your bag to reception to organise the checkin. Reception staff are very friendly and of course offer you the Famous DoubleTree Cookie on arrival. I have eaten so many of these cookies so i had to decline but was offered again by the Concierge as they thought i never got one. After a great checkin with Natasha a... Read more
from Dubai, United Arab Emirates
Submitted on 24-09-2016
This hotel has amazing staff. They care n they ensure ur stay is well taken care of. Only negative is there is no spa. The location is central n only a short walk to KLCC This is a good stay if you use their terrace suite
from Kuala Lumpur, Malaysia
Submitted on 24-09-2016
As a return guest i am actually very pleased with the overall excellent services provided by the following outlets.. At The Cellar Door drinks and services provided beyond expectations and the sleeping room temparature were set and maintain for comfortable night sleep. And ofcouse the makan kitchen as always eager to provide personal touch services with excellent selections of food and varities. Also do try out the Italian restaurant next to the swimming pool (The Tosca), the lamb dish and oven... Read more
from New Delhi
Submitted on 24-09-2016
Room size was small for a family/superior room. Missing tub was a bummer. On one day, we reached for breakfast 15 mins before it was to close but the staff already started closing breakfast and were not cooperative in serving us for breakfast. The range of breakfast on other days was good.
from
Submitted on 25-09-2016
The hotel staff are friendly in all aspects of the services provided. They upgraded my room which was awesome of the hotel management. The room had great view. I have access to the executive lounge and their main restaurant called Makan Kitchen for breakfast which served Malay, Indian, Western and Chinese buffet food. The Chinese food was not as good. I will rate the restaurant at 3.5-4 but the services was outstanding. The food choices at the executive lounge was great. The pool and gym was awe... Read more
from Singapore, Singapore
Submitted on 26-09-2016
My stay was pleasant. The services rendered was good and there was nothing wrong with the room. However, I was greatly dissapointed that I was not given a Double Bed as requested by me when I did my online booking. Though I was upgraded to access of the Club Lounge or whatever lounge they had, it made no difference to me as I do not drink and was there to attend a wedding. I was informed that they did not have anymore rooms with double beds, be it smoking or non-smoking rooms. How is this poss... Read more
from Melbourne
Submitted on 28-09-2016
It was our first time experiencing double tree and it is our first option for next trip to KL . Service was very good and the location of hotel is in such away that you got access to train station and shopping centres. There are many shops and food court and restaurants in the same building. Staff are very friendly and positive.
from Kathmandu, Nepal
Submitted on 28-09-2016
had a pleasant stay, clean and neat, luxurious environment. great variety of different cuisine food at breakfast, lunch and dinner. not bad location, walking distance to Petronas Towers, good restaurants around. good wifi speed.
from Chester, United Kingdom
Submitted on 29-09-2016
I stayed at this hotel as a stopover flying from austraila ,before flying back to the uk, booked a exective room with lounge access, arrived 11am to check in, but room was not ready yet, so I manage to check in but waited in the exective lounge while I waited for the room, my luggage was sent to the room when it was ready. the room I stayed was modern, clean and comfortable, all staff I came across was friendly, helpful and polite. my only complaint was while having breakfast in the restaurant, ... Read more
from Amman, Jordan
Submitted on 30-09-2016
The place is nice and everything from check in, breakfast,room service and the people working there made our vacation perfect! There are very nice restaurants on the first floor that you can try if you don't want to go out one evening. Thanx again Hilton!
from Sydney, Australia
Submitted on 06-10-2016
Exceptional hotel conveniently located in the city centre close to all the local attractions and within walking distance. Hotel staff were professional and only to willing to help. Room was exceptional and well maintained.
from Perth, Australia
Submitted on 06-10-2016
Wonderful in every aspect, good location, great service, very clean. Good food, good facilities at hotel, room very comfortable, clean pool, good internet, quiet rooms, staff so very helpful, concierge always helpful to get taxi
from Brisbane, Australia
Submitted on 06-10-2016
If you frequent Hilton hotels, you'll feel at home at the DoubleTree. Great value for money (by Australian standards anyway). The hotel is in an ideal location with easy access to shopping malls and famous landmarks.
from Australia
Submitted on 08-10-2016
I have stayed at this Hotel before and I find it to be very convenient as a base to traverse your way around KL. The train is close, which you can access via an overpass, and you can walk to KLCC and Bukit Bingtang should you want to. It is also very convenient should you be playing golf at Royal Selangor GC which is extremely close by. The staff are friendly and efficient and whilst the executive lounge can improve their food standard, it is all the same adequate. On that point may I suggest so... Read more
from
Submitted on 10-10-2016
Traveling to kl in October I decided to stay at the doubletree Hilton as we had a fantastic time there a few years back and when we got there, the hotel still looked really amazing, but when we got to the room, it certainly was not up to standard. We booked a double standard room, not realizing that the room literally looks onto concrete buildings, and just really did not feel as clean and fresh as what one can expect from a 5 star hotel. Despite telling them I was traveling with a 2 yr old, the... Read more
from Hong Kong, China
Submitted on 12-10-2016
Nice hotel, located 5 mins away from LRT, many food down stairs, from food count to high-end dining restaurant. Hotel breakfast buffet at 11/F is excellent, you must try even you able to use breakfast at lounge.
from Hong Kong, China
Submitted on 13-10-2016
Very nice hotel. Excellent rooms and the breakfast buffet is very nice with variety of dishes. Check in was very smooth and quick and the rooms are clean with very comfortable beds and different choices of pillows. 5 minutes taxi ride to KLCC and just opposite to 24 hours McDonald, KFC and pizza hut. Hotel provides shuttle bus service to KLCC, Bukit Bintang, Petaling street, etc.,
from
Submitted on 13-10-2016
With my frequent travel, I tend to dislike hotel breakfast due to the poor quality. However, the quality of the food at Double Tree is great. Location is great too, right on top of supermarket which offers quick access.
from Indonesia
Submitted on 15-10-2016
I was on a spontaneous vacation with my extended family when suddenly I realized that due to peak season, I was unable to get an extra room at the Intercontinental KL and need to split into 2 different hotels. This hotel was chosen because it is located at the opposite to Intercontinental so I can always keep in touch with my Mom and Dad during our vacation. The hotel is strategically located 15 minutes walk from Petronas Twin Tower and is conveniently located above a mall that has some fashion... Read more
from
Submitted on 17-10-2016
The hotel boasts a modern design that gives a welcoming impression to every guests. Complimentary freshly baked cookies were served upon check-in. Employees are very polite and helpful. Below the hotel are shops, restaurants, and, grocery store. There's a footbridge that connects from the hotel to the Ampang Park or to the other side of the road. It's a 15-minute walk to the famous KLCC. They also offer a shuttle service to some places every hour. (Just see the list of interesting sites being pl... Read more
from Warsaw, Poland
Submitted on 17-10-2016
A truly nice DoubleTree Hotel with good location (covered walkway to LRT Station Ampang Park with easy access to KLCC and KL Central Station), attached to Intermark Mall (grocery supermarket, pharmacy and cosmetics plus a bunch of restaurants and eateries). Smooth, efficient check-in with a signature cookie. Nice rooms (spacious and bright and a very goog housekeeping - Kudos to Mr. Om) As a Diamond Member I had access to Executive Lounge (34th floor with a very good happy hours - always 3 hot ... Read more
from London
Submitted on 18-10-2016
Stayed here one night after a week in Langkawi while flying back to the UK. We were upgraded to the Executive Club rooms and did not venture outside the hotel. From experience the location is near the Twin Towers, about 10 minute walk or one stop on the metro. Spacious room had a comfortable large bed with sofa and all the amenities. Very large selection of foods available at the breakfast buffet, get there at least an hour before it closes as it gets very busy. Stayed around the pool aft... Read more
from Dubai, United Arab Emirates
Submitted on 18-10-2016
At first I thought we're at the wrong place, because the building in which Doubletree by Hilton resides doesn't look like very much like a hotel from the outside, nor does it clearly read it's name. A big bold "The Intermark" is what you'll see, but that's because the hotel is sharing it's property with said office building. It's not until you take the escalator to the first floor that you actually reach the hotel, and it's almost impossible to tell the two apart. It wasn't hard to find my way ... Read more
from Chennai (Madras), India
Submitted on 18-10-2016
I stayed at Double tree for two days. The rooms were neat and the staff was very helpful. The facilities were truly 5 star. The location is strategic and has a LRT stop near by. This is the one of the best hotels I stayed.
from Kuala Lumpur, Malaysia
Submitted on 20-10-2016
I stayed here 5 nights as I was on a business trip. Excellent staffs, very helpful. The room was clean, quiet and the bed was so comfy. Food was awesome, with a variety of Malay, Indian, Western and Chinese cuisine. It is situated in Intermark Mall that has a supermarket and restaurants.
from London
Submitted on 21-10-2016
Stayed at this hotel for three nights. As Hilton Diamond, I was promptly offered a suite upgrade which was excellent. The executive lounge had great views, great service, and food! It was a little crowded in the evenings with a large conference group that took over the lounge at times especially during happy hour. The rooms are new, and clean. The wifi in the room was a little spotty at times even with the premium service, although I think that was a specific room issue as it was fast in the e... Read more
from Norrkoping, Sweden
Submitted on 22-10-2016
An overnight stay in this hotel will mean trademark comfy beds and pillowmenu. The pool is outdoors and saltwater, big enough for shorter laps,the gym basic. Breakfast buffet is huge and consists of severla sections such as the chinese, the india the egg et cetera. If you don't find anything, you're probably just not hungry... Try to eat early, and you will have the run of the place! The hotel provides free one way shuttle service to the market, chinatown and Petronastower. A taxi to the airpor... Read more
from
Submitted on 23-10-2016
Have stayed here a few times with work and always had a lovely stay. The cookie at check in is always a nice sweet treat after the long flight from London. The rooms are spacious and comfortable and staff always friendly. The breakfast selection is just incredible and has everything from local fare to Japanese, Chinese, Indian, western and everything in between. If you nothing else in this hotel, make sure you have breakfast ???
from
Submitted on 25-10-2016
Spent about a week here in early October. The view from the terrace suite was quite nice. The room was also a good size and very comfortable. The service and selection in the executive lounge was very good as well. However the breakfast buffet was I sight to be seen. Probably over a hundred dishes from 5 different major cuisines. Loved the Indian and Malaysian specialty dishes, as well as the Chinese dishes. Would definitely stay again.
from Perkiomenville, Pennsylvania
Submitted on 27-10-2016
Booked the Double Tree hotel for 4 days, while visiting KL on vacation. The Hotel is attached to the InterMark shopping/business center in the heart of downtown. There are 34 floors and the Executive Lounge has a perfect view of the Petronas Towers. There are multiple restaurants, with great food. Overall, great experience and friendly staff. If I had a complaint, it would be a minor one, their world famous cookies are smaller than usual and dry. Just not as flavorful as I expected. I wa... Read more
from
Submitted on 27-10-2016
1. Parking ticket system problem - stuck at the exit 2. Staff did not inform earlier there was upgrading work 3. Poor internet connection (slow, disconnected at times, need to login again too frequently) 4. Poor shower pressure/temperature control - hot, then cold again, hot again, cold again, hot again.
from
Submitted on 28-10-2016
Beautiful rooms, friendly staff, amazing buffet breakfast and a superb central location being just a 10 minute walk away from the Petronas towers, and shops and restaurants on the lower floor of the building. The only downside was the pool was only warm at peak times of the day because the sun was blocked by the tall surrounding buildings but other than that, me and my partner had a wonderful time and would definitely stay again!
from Malaysia
Submitted on 29-10-2016
Room Small but cozy, compared to most hotel i've stayed in KL, this has the smallest room. The view is also not great. (We've stayed at room 2901) 3/5 Food We've had breakfast and also afternoon cocktail at the executive lounge. The food tasted great.. i love the concept of the restaurant, the makan place. There sections, malay, chinese n indian. The taste is there but the variety still needs a lot of improvement 3/5 Service The service was great, the staff is friendly. I love that they ... Read more
from Melbourne, Australia
Submitted on 30-10-2016
I like it more and more. I've been here for 10 days now so far. Most of that time is actually residing here 24hrs a day. So I have seen a lot to write my review even before I am sure to leave. I am so happy here. I've observed the staff day in day out. These are ALL the staff members I'd want if I wanted to run a successful client friendly place. Breakfast is a cultural diversity, boredom is out of the question. Their concierge desk staff 10/10 housekeeping staff 10/10 I was at first miffed I d... Read more
from
Submitted on 01-11-2016
Stylish, modern and the location are easy access to the city. It has great view to the city. Fancy hotel and very clean. The front table staff very helpful as well as the security guard. Worth of money
from Manila, Philippines
Submitted on 02-11-2016
We had a car from the hotel pick us up from the airport. Their greeter didn't speak good English and wasn't particularly friendly but was prompt and easy to find. Driver was very courteous and the car very clean. Check-in was quite long as there was a queue but they were giving out warm chocolate chip cookies which were heavenly. I wanted another one because the cookie was so yummy but was shy to ask, hehe. Our company booked 3 rooms and even at around 12nn, two of our companions were able to c... Read more
from Madrid, Spain
Submitted on 02-11-2016
Hotel is well located (not too far from the petronas , <4min in taxi) Modern design, we had cookies as a welcome gift a long time ago (2010). Breakfast was the most amazing I ever had in my life, gigantic place, all you can imagine you will find it Have breakfast here and you don't need to eat for the rest of the day :P A place I want to revisit if i ever go back there!
from Saffron Walden, United Kingdom
Submitted on 02-11-2016
Pros: Relatively new DoubleTree property. Higher than the DoubleTree standards in Europe. Rooms are bigger than most Hiltons and DoubleTrees I've visited in Europe. HHonors Diamond members are well treated - Executive Lounge access was granted to two rooms on our booking. The Executive Lounge has stunning panoramic views over the city. My only regret was arriving after the end of Happy Hour at 1930. The lounge serves a good continental breakfast and cooked selection. Makan Kitchen featured a sho... Read more
from
Submitted on 02-11-2016
Friendly and professional staff. Clean spacious room. Good wifi Good access from the train station. Didn't get the chance to use the gym or pool. Nearby shopping centre is for locals and looking a bit tired, but OK for Asia.
from Milan
Submitted on 05-11-2016
Very good Hilton chain hotel located in central position, walking distance from Petronas Towers. Rooms are well furnished, in modern style. Bathroom modern with all amenities. Personnel is gentle and available.
from Scottsdale, Arizona
Submitted on 05-11-2016
Recently stayed for 4 nights at this hotel and I was very pleased. Hotel was VERY clean and the staff was SO helpful! I took the express train from the airport to central station and then caught the subway to the hotel. This was the only difficult part of the entire trip... I found the hotel really hard to find and I had a ton of luggage. The hotels signage is not the best (looks more like a shopping mall/office than a hotel). If I were to stay again I would just grab a cab from Central Sta... Read more
from The Hague, The Netherlands
Submitted on 05-11-2016
Overall the experience was nice, they have good staff that is very helpful and genuinely polite. The food (breakfast) is very good with possibilities of multiple cuisines (Malaysian, Indian, Korean, Japanese). For lunch and dinner you would mostly eat out as KL has awesome food.
from Melbourne, Australia
Submitted on 05-11-2016
The hotel was very busy when I stayed. There were several groups in the hotel. Breakfast was busy but there were plenty of staff who worked efficiently to manage the volume. The room is quite well appointed. The bed is comfortable and the bathroom is good, although my only criticism is that the towels are very old, thin and hard. The gym is well set up with good quality equipment. It would be helpful if the air-conditioning was a bit cooler though. I would happily stay there again.
from Indian Shores, Florida
Submitted on 06-11-2016
I had the very good fortune to stay in this hotel for five nights. I was visiting Kuala Lumpur with family. My room was on the 22nd floor and just beautiful, very modern and a sexy bathroom, glass enclosed with a rain forest shower. Nice fluffy towels and a bathrobe. The room was clean, bed was comfy even if a bit hard for my taste. We arrived late after a long haul flight and check in was a breeze, very professional we even got an upgrade. The manager on duty made sure we were happy with o... Read more
from
Submitted on 07-11-2016
This hotel need improvement on their internet/wifi. Slow for work related connection and a lot of disconnection. It maybe good for leisure but need improvement for business traveller. Their other services are excellent. Only internet need improvement.
from Tampa, Florida
Submitted on 07-11-2016
Great hotel and great location with view of the twin towers. The staff was extremely nice. The subway is within walking distance. Great experience. The executive lounge is fantastic. Breakfast buffet is incredible. The food was amazing.
from Canberra, Australia
Submitted on 09-11-2016
The rooms were lovely, comfortable and clean, the facilities great including the restaurant, and the staff exceptionally friendly and welcoming. I would definitely recommend for business trips, but even a leisurely holiday would be suitable.
from Penang, Malaysia
Submitted on 10-11-2016
noise on air cond system and outsite or nearer room cause hard to sleep at night and no have the full local channel to select and view . Room and cleaness all meeting the standard the food for the breakfast not sustable for the local citizen where not much selection can had
from Ipoh, Malaysia
Submitted on 12-11-2016
Food is repetitive Complimentary wifi is slow Housekeepers are rude and undedicated Apart from all these, everything is good, especially the number of pillows I can choose from (latex is the best for me).
from Subang Jaya, Malaysia
Submitted on 13-11-2016
We went here for a weekend gateway while my wife having a conference at the same hotel. We been to this hotel many times before for other functions but this was the first time we stayed here for a night. As HHonors member everything was as expected for Hilton outstanding services. However, the room feel a bit outdated although amid modern décor. The kids really enjoyed the swimming pool and myself does enjoying the gym. The breakfast at their famous Makan Restaurant was also very outstanding, ... Read more
from Dubai, United Arab Emirates
Submitted on 12-11-2016
Double Tree by Hilton is very well located. It is practically near everything ... Petronas Twin Towers, Metro Station, Restaurants, Shopping Malls and a lot more. Internet connection is decent and a currency exchange shop is available two levels below the lobby. P.S ... Breakfast is AMAZING !!!!
from
Submitted on 13-11-2016
Stayed here for a week. Comfortable stay. Very nice location. Many options to eat on basement of tower. A supermarket present in basement as well. Located at center of KL. Walkable distance from klcc.
from
Submitted on 15-11-2016
This hotel was much nicer than I expected. It's in a shopping mall. There were malls everywhere so I guess this was pretty normal. So you walk into this mall (a very quiet/empty, upper scale mall) and you'll see some shops to the right and the DoubleTree check-in counter up the escalator alongside a few restaurants. The hotel was great but my favorite part was the breakfast. By far the largest buffet I've ever seen!! I actually missed my flight sadly because of the breakfast. The hotel service ... Read more
from Singapore
Submitted on 15-11-2016
Check in was a breeze and staff were super helpful through out my stay there! Breakfast was amazing with spoilt of choices from traditional malay breakfast to western to indian! Would gladly recommended to all!
from Kuala Lumpur, Malaysia
Submitted on 16-11-2016
It was a good trip overall and the hotel was really nice and pleasant. For the price i.e. the company rate given, you really get all that you pay for plus more. However, you were unable to give me a king size bed although I requested for this months before when I booked the room.
from Duabi
Submitted on 18-11-2016
Front Office staff were very helpful. They helped to shift the rooms to non-smoking zone even though we reached late for check in. The breakfast & lunch were very good. Location is also very good because the major tourist attractions/metro are on walkable distance.
from Kuching, Malaysia
Submitted on 19-11-2016
We are still very happy to offer excellent ratings for this hotel, not least the kind staff, especially in the Executive Lounge who remember us well even after 6 months, and also in Makan Kitchen. Just to add our appreciation of the Housekeeping services. When we returned to our room it was always spotlessly clean + lovely thick white towels and bed linen. It is a treat for us to stay in this hotel and we look forward to our next stay!
from
Submitted on 20-11-2016
Large, very-well appointed room. Friendly and courteous staff who helped me with checking in, advising me on how to get a driver for the day, and other things I needed. The hotel is located in a big building, the base of which has several good restaurants. Everything was clean and worked the way it was supposed to. All in all, an excellent experience, and exactly what I'd hoped to get with a Hilton hotel.
from jeddah, Saudi Arabia
Submitted on 23-11-2016
it's business hotel but it is very nice restaurant is very big have all kinds of food many kind of asian and italian and eastern food really we got joins and it has very big executive lounge with balcony view to the twin tower it's near to metro station by walk so can go every where
from Vancouver
Submitted on 26-11-2016
Excellent breakfast buffet, do not miss the chinese food section to the right of the restaurant entrance, only fault with the breakfast is that once you are seated an occupied sign is placed on your table, but when people leave the restaurant this sign seems to stay on the table, as I found on going later for breakfast there were many tables with occupied signs but nobody ever sitting at them for 30 plus minutes. Rooms are clean and well appointed but wifi very poor. A short walk from the Ampa... Read more
from Singapore, Singapore
Submitted on 26-11-2016
Location of hotel is convenient for Travellers who like to move around free and easy. The MRT is just about 600 m away and you won't get caught in the rain or sun. There are 2 pharmacies, a few restaurants and also an al Fresco cafe.
from Suzhou, China
Submitted on 26-11-2016
6 star for location, food, staff, facility, atmosphere, bars and open dining area, great pool and nice gym, super rooms with amazing view, I have stayed about 30 times and will not use any other hotel in KL
from
Submitted on 29-11-2016
The hotel is easy to find when arriving by taxi/car, with public transport you need to pass the street by the walking bridge, which can be a bit confusing at first. The standard rooms in the hotel are not that spacious, however, facilitate everything that you need! The Executive Lounge has amazing staff. Its been a while but when I was there, Didath, Wati & Masria were working there! All very nice and helpfull staff. The food down in Makan Kitchen is also amazing and worth going. They have... Read more
from Singapore
Submitted on 02-12-2016
Here on business meetings. The hotel has not much shopping facilities except for mostly restaurants. Would need good to have a variety of consumer ships so that guests can walk around without having to get out of the building.
from london
Submitted on 02-12-2016
Fortunate enough to have longer than 2 weeks in this hotel:- heres what we can pass on to anyone considering staying:- DO. Rooms are well maintained and spacious with lovely comfy beds and soft linen. For anyone who doesn't know the Doubletree Brand, do try it, it's not so dissimilar to Hilton at all in terms of rooms & food and beverages. Excellent choice of food and beverages and at very reasonable prices too. Lovely and helpful staff who speak all nationalities so if your stuck, you are guara... Read more
from Sydney, Australia
Submitted on 02-12-2016
As always Staying at the Double Tree Hilton in Kl is a wonderful experience. The executive floors have great facilities and having breakfast in the restaurant is a great start to the day unless you want some quietness use the executive lounge on the 34th floor great views of KL I recommend anyone to stay there you wont regret it.
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