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Cititel Mid Valley

Kuala Lumpur, Malaysia (KUL)

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Based on 747 reviews
Room & Rates

Superior (Room Only)

  • One Queen Bed
  • One Single Bed
This room measures 193 square feet (18 square meters). Wireless Internet access (surcharge) keeps you connected, and satellite channels are offered for your entertainment. A coffee/tea maker and a refrigerator are provided. You will have a shower; a hair dryer can be requested. Air conditioning, a ceiling fan, and a safe are among the conveniences offered. This room is Smoking.

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Cititel Mid Valley
Mid Valley City, Lingkaran Syed Putra, Kuala Lumpur, Malaysia 59200

Make yourself at home in one of the 646 air-conditioned rooms featuring refrigerators. Wireless Internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and complimentary newspapers.

Rec, Spa, Premium Amenities
Make use of convenient amenities, which include wireless Internet access (surcharge) and concierge services.

Enjoy a bite to eat at a coffee shop/café, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include high-speed (wired) Internet access (surcharge), a business center, and limo/town car service. A roundtrip airport shuttle is provided for a surcharge (available on request), and free parking is available onsite.

Enjoy a bite to eat at a coffee shop/café, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

The closest major airports to Cititel Mid Valley are:
Subang (SZB-Sultan Abdul Aziz Shah) - 12.4 km / 7.7 mi
Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 40 km / 24.8 mi

The preferred airport for Cititel Mid Valley is Kuala Lumpur (KUL-Kuala Lumpur Intl.).

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room high-speed Internet (wired): MYR 30 (for 24 hours, rates may vary)
  • Fee for wireless Internet in business center: MYR 30 (for 24 hours, rates may vary)
  • Airport shuttle fee: MYR 165 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Based on 747 reviews
from Penang, Malaysia
Submitted on 17-05-2016
We took a twin bedroom for a night stay which was clean and comfortably spaced. The hotel is adjoined to the Mid Valley shopping centre where you can do alot of shopping and dine with many choices. We parked at the hotel upon arrival (free parking) and just move around. Breakfast is fantastic with local and western varieties.
from Bad Soden, Hessen, Germany
Submitted on 17-05-2016
First impression to me for these hotel is lobby look like very luxury hotel and easy access to mid valley or the gardens. Hotel lobby have dragon -i and coffee bean nearby because is totally beside mid valley, so for those lazy driving and headache with the traffic jam in KL then u can choose this hotel. Room service of this hotel is okay for me because we request extra pillow they also provide with free of charge. Location of this hotel was very excellent. Easy access to mid valley and the g... Read more
from singapore
Submitted on 22-05-2016
We have stayed in this hotel many times. Our last visit was 11 May this year and it has and will continue to be our hotel of choice in Kuala Lumpur. This time around we enjoyed an early check in which was a pleasant surprise as most hotels do not provide this. We had 2 adjoining rooms assigned to us without our asking which was convenient. We choose this hotel time and time again due to its location adjoining a mall that has so many restaurants and food outlets that we are spoilt for choice. How... Read more
from Jakarta, Indonesia
Submitted on 22-05-2016
I stayed for 3 nights. Its location is very convenient, which connected to mid valley shopping center and the garden mall, and Mid valley KTM station is nearby. My room is clean with basic amenities. In room safety box is not working, one from 2 electricity port is not working. Limited TV channel. The staff is very helpful anytime you need an assistance. And their wifi turned very slow after 8 pm. I couldn't really rely on its wifi connection. Get bored to the breakfast in my 3rd day. Breakf... Read more
Submitted on 24-05-2016
Room is ok with the price. There did maintained the room standard. Hotel been 10years above, but still good looking. Television is a bit small, could upgrade to a bigger one. If parking at the hotel side is free, but if parking at shopping mall side have to pay RM 5.00 all day. Downside is theres no USB points. Just go down there a huge shopping mall. Aeon, MetroJaya, Mid Valley Mega Mall.
Submitted on 26-05-2016
Due to this hotel is right beside Mid Valley so i decided to book a night to stay here for business purposes. As when I booked online, the check-in time was scheduled to be after 2pm only but due to I have arrived earlier at around 11.45am. I was told by the front officer that he could allow me to check-in earlier as there is a room available. Thank you for this! Secondly, there is some blood stained on the towel which I realise that only after I wiped my body. I called up Housekeeping & they... Read more
Submitted on 01-06-2016
We are booking a Superior Twin Room & stayed from 23/04/2016 - 24/04/2016. The room was nice & comfortable. Basic Room amenities was provided in room. The hotel is located in MidValley Mega Mall, hence this is good location for those who love to shopping & easily get back to hotel for rest. Quick check in and check out process. Their customer service was good. As we are have a comp news paper while our stayed, but some how we did not receive. After we highlighted, The GM - Edwin Low was do the i... Read more
from Pasig, Rizal, Philippines
Submitted on 07-06-2016
We stayed here last june 2-5, 2016. Pros 1. Cheapest price i think in terms of hotel within the city 2. Adjacent to Mid Valley Megamall so if you want to go on shopping they are open from 10am-10pm 3. Room is great. confortbale bed, pillows and linens, with h/c shower, towels etc 4. He had a great view form our room. 5. Easy check-in and check-out 6. Room service - is quite ok, i asked for a creamer and sugar for the next morning usage it never came. we called again on morning to asked for it. ... Read more
from New Delhi, India
Submitted on 08-06-2016
I stayed in this hotel from 31st May to 6th June 2016. The deluxe room in the 27th floor gave a very good view of the skyscrapers including KL Tower and Twin Towers. Room was spacious and comfortable. Room service was very good. Everyday toiletries were changed and replenishment of tea/ coffee provided. The location is excellent. It is just next to the huge Mid Valley Mall and one can spend leisurely time in the mall. Breakfast spread was good and services prompt.
from Singapore, Singapore
Submitted on 12-06-2016
When I stayed this hotel for the first time, I chose Superior room but the room itself was small. I really could not relax so I chose Deluxe room (the highest Floor) of the hote/ This actually made a huge difference as the room was quite spacious however the room's atomoshere was kind of dark. Aircon was not working well. Anyway, I think it is reasonable if you just need a place to sleep but I would not recommend it to my friends.
Submitted on 16-06-2016
The room i rented was 265 myr/night. And i think it's pricey because the room's standart and quite small. The bathroom is quite small as well but there's a refrigerator on the room. Hmm... But actually it's quite convenience to stay at this hotel since it's connected to the mid valley mall and ISEC.
from Singapore, Singapore
Submitted on 19-06-2016
We booked and stayed in a superior room. It is relatively small but the condition of the room and hotel is above expectation. Staff is generally polite and able to fulfill our request for late check-out. Price is cheap and affordable. The best thing about this hotel is that it is very near (adjacent) to 2 mega malls with lifestyle, entertainment and F&B choices.
from Singapore, Singapore
Submitted on 20-06-2016
We booked and stayed in a superior room. The condition of the room is above expectations. However, the room is quite small. We stayed at level 20. Very high floor with gorgeous view. By far, it is the best view from a hotel room. The hotel is located adjacent to 2 mega malls. Very easily accessible. Price is relatively cheap.
Submitted on 21-06-2016
The hotel is inside Midvalley shopping , may drop from KLIA express then change by using KTM which to Seremban line then will arrive the mall. Very near to restaurant too. Behind the shopping mall also link to St.gile garden hotel. Robinson mall is inside the building, most branded bag are many choices inside the mall.
from Auckland, New Zealand
Submitted on 22-06-2016
Centrally located to shopping malls and makes using the train system really convenient,especially if you want to get to the Batu Caves,which is awesome! Internal access to the malls. The room itself was ok.If you don't expect too much then you won't be disappointed. Everything was clean and was in working order. I was travelling by myself,so my needs were simple.
from Kuah, Malaysia
Submitted on 25-06-2016
Me and my family stayed here recently. Overall, all of us had a wonderful stay and what makes us wanted to come back again is because of the staff. We always being greeted by the friendly staff at the lobby. Reception is super friendly especially farizz, Sofia, emma. One thing for improvement, staff at restaurant look tired and sour face during serving breakfast time. if they can put some smile maybe it be a best hotel. All in all, nice stay, nice staff what else we can ask for.
from Kuala Lumpur
Submitted on 30-06-2016
Located next to the entrance to Mid Valley (Coffee Bean and Tea Leaf) entrance, once you see the cafe then is only matter of few minute before you see the hotel entrance. The lobby was okay and check in process was rather easy, with the help of the staff we are able to check in within 10 minute time, the staff ask for RM20 deposit when she checked us in which i think is not necessarily In the room, the furniture was okay but it look significantly old and not maintained very well. We asked for e... Read more
from Singapore, Singapore
Submitted on 04-07-2016
Stayed for 2 nights in a deluxe triple room with an extra bed. The room was big, clean and comfortable enough for my family of three. It was on the 26 floor and had a great view of KL city & the twin towers. The bathroom was spacious and included a bathtub. Wifi was free and fast. Accept for the smell of cigarette smoke at times along the corridors and lobby we enjoyed our stay and would definitely stay there again. Highly recommended.
from Melbourne, Australia
Submitted on 04-07-2016
If you're in KL to shop, there's no better base than having your hotel within a megamall. The staff at Cititel are warm. welcoming and friendly with a handwritten note to us from the cleaning lady, introducing herself and welcoming us. The room was clean and comfortable with an efficient hot water service and a ceiling fan alternative to air conditioning (for those who don't like the air con). I had the best nights' sleep in that comfy bed during my stay. We also enjoyed the high level views of ... Read more
from Kuching, Malaysia
Submitted on 07-07-2016
My family stayed there for 2 nights and the room is very small compare to the one I stayed at KL Sentral...the bed is also very small, room is old and poor maintenance. No doubt it next to the shopping mall which is convenient
Submitted on 10-07-2016
Their services were "the key" that impressed and triggered me to write this review. First, the frontdesk was truly helpful and sincere. And once I entered my room, I saw a piece of beautiful handwritten note (welcome note) and origami (symbolizes good luck) by their housekeeping. Truly appreciate that they went this far to make a welcoming stay for their guest. Would highly recommend Cititel to anyone who is looking for great services, good location, and clean environment.
from Jakarta
Submitted on 13-07-2016
Booked 1 room for 4 nights. The staff was friendly and helpful, let me check in early when he found the room available. Nice clean rooms and located next to mall and surrounded by malls. The only downer, the room was old with very minimum renovation, very limited TV channel and the breakfast disappointing where they served almost the same menus everyday.
from Sydney, Australia
Submitted on 18-07-2016
Will definitely stay here again, we loved it. So many great restaurants and shops in Mid Valley Megamall underneath. Our deluxe room was tidy and spacious. Air conditioner and ceiling fan can be adjusted for the perfect temperature. Service for check-in and check-out was fast and friendly. Only small drawbacks - very limited TV channels (not much kids' TV at all). And I fully support the environmental consciousness sign about not needing new towels every day - yet when I hung up my towels as su... Read more
from Kuala Belait, Brunei Darussalam
Submitted on 19-07-2016
Booked a room for 2 nights.Arrived quite early. Was told my room was not ready, so I've went around the mall which is under the same roofs. After 40-45minutes then I checked in the room. My room view was amazing, where i could see the busy roads and the famous KLCC and KL tower. The staffs are very friendly and helpful. the only things is the TV channels in yes, quite limited. Surely will recommend other folks who loves shopping so much to spend their nights here.
from Kuantan District, Malaysia
Submitted on 20-07-2016
Hotel in good location. Only less parking and you need to wait to get parking lot. Hotel Management need to do some arrangement on this. Breakfast need to improve as I remember few years back is was good. I use to stay in this Hotel every year.
from Kuala Lumpur, Malaysia
Submitted on 25-07-2016
Had a short 1 night stay as dear husband's attending a late night party at Bangsar area. We do not want the hassle of driving back and just simply want a relaxing stay in a hotel to pamper ourselves. Hotel room is small but quaint. It is clean and serves its purpose. The price is higher due to the fact that is is within a mall and that is the highlight and perks of the accommodation. You can just walk down to the mall and get literally anything and everything that you need.
Submitted on 26-07-2016
The room is just nice for you to relax after a hectic day. Clean and comfortable. The best thing is it was a very strategic location as you can go shopping or eat your heart out by just going to the lobby area which connected to the MidValley Megamall and can proceed to The Gardens as well.
from Kuala Lumpur, Malaysia
Submitted on 26-07-2016
Been here a week ago after long time.last visit was in 2014.quit impressed with the renovation. i can give 5star for hospitality,and service as the staffs were friendly,nice and very helpful. for room,if you travelling alone,you can choose the superior,otherwise please go for deluxe. the breakfast,not much variety but that s i guess is standard for 3star hotel. the price above average for 3star hotel,but i guess the location is the main attraction ,very strategic which is the conjunction to mid ... Read more
from Pahang
Submitted on 27-07-2016
I choose to stay at Cititel Mid Valley for 2 nights as the traning venue is just opposite the hotel, which is very convenient for me. Furthermore, this hotel is next to shopping malls and various choice of eateries. Tthe room is clean and confortable, except the airway above the shower place and below the closet (the place where we keep our shoes) are quite dusty. Hopefully the hotel management will inform the housekeeping personnel to improve on the room cleaning. Furthermore, the room's sou... Read more
from kch
Submitted on 30-07-2016
The hotel is in the shopping mall. Thus, location is very convenient to go shopping in Mid Valley shopping mall. Price are above average for a 3 stars hotel. Breakfast not much choice, just a standard buffet breakfast for a 3 stars hotel.
from seremban
Submitted on 30-07-2016
Easily accessible via public transport. Located next to the mall. There is an abundance of choice for places to eat. Service was okay. Staff were quite friendly. The buffet breakfast choice was okay only. The room was clean.
from Thanjavur, India
Submitted on 04-08-2016
I am really enjoyed my trip in this hotel, very neat and clean rooms, good breakfast arrangements and menus. It's located near the shopping mall. Wifi speed is not good and it's poor range my room Train Transport facilities are available very near to this hotel
from Singapore, Singapore
Submitted on 04-08-2016
My company picked this hotel for our meeting in KL. Their intention was to put us somewhere that was convenient for leisure, and this hotel definitely does fulfil that. The connecting mall has plenty of retail and food choices, not to mention, a cinema as well. The staff here are friendly, room service was quick and smooth, and the housekeeping lady greets the guests as they walk pass. I'd like to commend the housekeeping lady, Milus (I think that's her name), for keeping my room so clean. Ma... Read more
from Kuching, Malaysia
Submitted on 05-08-2016
One of my favourite hotel. Located in the Midvalley Megamall, very convenient to go to shopping. Also easily to find transport such as taxi (budget taxi also available) and ERL. The room also very clean and nice. For non-smokers, request for non-smokers room, very comfortable.
from Kuantan, Malaysia
Submitted on 08-08-2016
I would say this is the best service I ever received in any hotels. It began with the reception staff (Fhairul if I'm not mistaken) patiently entertaining my requests during check-in. Another reception staff was happily to show and company me to the mall and restaurants nearby. Housekeeping staff were very tolerate and helpful allowing my 1 year old son to play along the aisleway during her cleaning job. Don't forget, she also helped to carry our bags when we checking out. Restaurants staff were... Read more
Submitted on 13-08-2016
Located in the Midvalley Megamall and the Garden ,by walking distance through the connecting walkway to mall, it very convenient to shopping and verity food choice. The walkway will be closed after 1.30am Room and bed consider tidy and clean , but the carpet seem dusty. Price are above average for a 3 stars hotel. Breakfast not much verity, just a standard buffet breakfast for a 3 stars hotel.The room was old with very minimum renovation, very limited TV channel with old small LCD. Room furnitu... Read more
Submitted on 23-08-2016
I've been stay for bussiness trip, the location is recommended for busy time, shopping mall in walking distance, public transport easy to find, local food restaurant just close by. However room size is too small compare with its price, amenities is standard, breakfast is OK.
from Singapore
Submitted on 23-08-2016
Just stayed there over the weekend again. Checked in at around 7 pm on Saturday and checked out around 11 am on Sunday. No queues at those hours. My cousin came to pass me something on Saturday evening so I thought I can let them use the complimentary parking indicated on the check-in booklet, Even though my cousin and her husband speak Bahasa Melayu, they don't quite understand how does the complimentary parking work and didn't manage to enjoy the parking benefits. Room is ok and staff are ... Read more
from Singapore, Singapore
Submitted on 30-08-2016
Location is near to Shopping area and KLCC. We can travel by taking a train, LRT and Monorail. Plenty of good food at mid valley mega mall. Restaurant was cater for many difference type. Night life area was nearby too. The cititel hotel room was not too big and just nice for a single or family
Submitted on 05-09-2016
4 stars because it is very convenient if you are in town for a short stay. Easy access to public transport and so handy as it is situated in Mid Valley mall. The Gardens Mall is right next door for your more high end shops. Saves heaps of time waiting for cabs/catching trains if you're in KL for just a quick shopping spree (theres also a massage place in the lobby if you've got sore feet after a full day of wandering around the mall). Rooms are tiny (barely had enough space to move around with... Read more
from Singapore, Singapore
Submitted on 07-09-2016
OK breakfast spread, small hotel rooms, but great location. usually out of car park space at the hotel. On top of the most popular shopping center in Kuala Lumpur, In between the 2 major city, great for travelling in between.
from Bandar Seri Begawan, Brunei Darussalam
Submitted on 08-09-2016
Stayed for 2 nights, location is okay if you dont mind away from bukit bintang. Its@mid valley. Easy access by train just one station away from kl sentral. Exit from the station you will see the building. The room is okay. I stayed in deluxe room. Easy access to mid valley megamall where you can shop till drop. Lol. Overall okay hotel
Submitted on 19-09-2016
It's the cheapest of all 3 hotels available in the mid valley mega mall complex.. The rooms are small but good enough for 2 people. However the hot water does not come immediately and you have to run the shower a few minutes before the hot water comes on. I find this a waste of good water...imagine if every room needs to do this....twice a day per guest... Hope the hotel fixes this major flaw...
from Malaysia
Submitted on 19-09-2016
Cititel has to be my favorite hotel when I decided to go for shopping spree at Midvalley mall. The hotel is adjacent to the mall. The parking area (free for guest) is also conveniently located one floor down the hotel. I preferred Deluxe Room, because is room is much spacious compared to the Superior Room.