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Ascott Kuala Lumpur

Kuala Lumpur, Malaysia (SZB)

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Based on 839 reviews
Room & Rates
Executive Room, 2 Bedrooms

Executive Room, 2 Bedrooms

1 King Bed and 2 Twin Beds
1292-sq-foot (120-sq-meter) soundproofed room, balcony with city views

Layout - Living room, dining area, and sitting area
Relax - In-room massage available
Entertainment - Free WiFi, 29-inch LED TV with satellite channels, and DVD player
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and dishwasher
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - 2 bathrooms, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
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Deluxe Room, 1 Bedroom

Deluxe Room, 1 Bedroom

1 King Bed
840-sq-foot (78-sq-meter) soundproofed room, balcony with city views

Layout - Living room, dining area, and sitting area
Relax - In-room massage available
Entertainment - Free WiFi, 29-inch LED TV with satellite channels, and DVD player
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and dishwasher
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Partially open bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
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Deluxe Room, 2 Bedrooms

Deluxe Room, 2 Bedrooms

1 King Bed and 2 Twin Beds
1259-sq-foot (117-sq-meter) soundproofed room, balcony with city views

Layout - Living room, dining area, and sitting area
Relax - In-room massage available
Entertainment - Free WiFi, 29-inch LED TV with satellite channels, and DVD player
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and dishwasher
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - 2 bathrooms, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
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Deluxe Room, 3 Bedrooms

Deluxe Room, 3 Bedrooms

1 King Bed, 1 Queen Bed and 1 Twin Bed
1808-sq-foot (168-sq-meter) soundproofed room, balcony with city views

Layout - Living room, dining area, and sitting area
Relax - In-room massage available
Entertainment - Free WiFi, 29-inch LED TV with satellite channels, and DVD player
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and dishwasher
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - 2 bathrooms, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
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Premier Room, 2 Bedrooms

Premier Room, 2 Bedrooms

1 King Bed and 2 Twin Beds
1432-sq-foot (133-sq-meter) soundproofed room, balcony with city views

Layout - Living room, dining area, and sitting area
Relax - In-room massage available
Entertainment - Free WiFi, 29-inch LED TV with satellite channels, and DVD player
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and dishwasher
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - 2 bathrooms, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
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Executive Room, 1 Bedroom

Executive Room, 1 Bedroom

1 King Bed
872-sq-foot (81-sq-meter) soundproofed room, balcony with city views

Layout - Living room, dining area, and sitting area
Relax - In-room massage available
Entertainment - Free WiFi, 29-inch LED TV with satellite channels, and DVD player
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and dishwasher
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Partially open bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
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Premier Studio

Premier Studio

1 King Bed
613-sq-foot (57-sq-meter) soundproofed room, balcony with city views

Layout - Dining area and sitting area
Relax - In-room massage available
Entertainment - Free WiFi, 29-inch LED TV with satellite channels, and DVD player
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and dishwasher
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Partially open bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details
Premier Room, 3 Bedrooms

Premier Room, 3 Bedrooms

1 King Bed, 1 Queen Bed and 1 Twin Bed
1808-sq-foot (168-sq-meter) soundproofed room, balcony with city views

Layout - Living room, dining area, and sitting area
Relax - In-room massage available
Entertainment - Free WiFi, 29-inch LED TV with satellite channels, and DVD player
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and dishwasher
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - 2 bathrooms, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
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0B

1 King Bed
603-sq-foot (56-sq-meter) soundproofed room with a balcony

Layout - Dining area and sitting area
Relax - In-room massage available
Entertainment - Free WiFi, 29-inch LED TV with satellite channels, and DVD player
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and dishwasher
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Partially open bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details

0B

1 King Bed
840-sq-foot (78-sq-meter) soundproofed room with a balcony

Layout - Dining area and sitting area
Relax - In-room massage available
Entertainment - Free WiFi, 29-inch LED TV with satellite channels, and DVD player
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and dishwasher
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Partially open bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details

0B

1 King Bed
872-sq-foot (81-sq-meter) soundproofed room with a balcony

Layout - Dining area and sitting area
Relax - In-room massage available
Entertainment - Free WiFi, 29-inch LED TV with satellite channels, and DVD player
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and dishwasher
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Partially open bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details

0B

1 King Bed or 2 Twin Beds
1259-sq-foot (117-sq-meter) soundproofed room with a balcony

Layout - Dining area and sitting area
Relax - In-room massage available
Entertainment - Free WiFi, 29-inch LED TV with satellite channels, and DVD player
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and dishwasher
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Partially open bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details

0B

1 King Bed or 2 Twin Beds
872-sq-foot (81-sq-meter) soundproofed room with a balcony

Layout - Dining area and sitting area
Relax - In-room massage available
Entertainment - Free WiFi, 29-inch LED TV with satellite channels, and DVD player
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and dishwasher
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Partially open bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details

0B

1 King Bed or 2 Twin Beds
1432-sq-foot (133-sq-meter) soundproofed room with a balcony

Layout - Dining area and sitting area
Relax - In-room massage available
Entertainment - Free WiFi, 29-inch LED TV with satellite channels, and DVD player
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and dishwasher
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Partially open bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details

0B

1 King Bed or 1 Queen Bed
1798-sq-foot (167-sq-meter) soundproofed room with a balcony

Layout - Dining area and sitting area
Relax - In-room massage available
Entertainment - Free WiFi, 29-inch LED TV with satellite channels, and DVD player
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and dishwasher
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Partially open bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details

0B

1 King Bed or 1 Queen Bed
1798-sq-foot (167-sq-meter) soundproofed room with a balcony

Layout - Dining area and sitting area
Relax - In-room massage available
Entertainment - Free WiFi, 29-inch LED TV with satellite channels, and DVD player
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and dishwasher
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Partially open bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details
Ascott Kuala Lumpur
No 9 Jalan Pinang, Kuala Lumpur, Malaysia 50450

Rooms
Make yourself at home in one of the 221 air-conditioned rooms featuring kitchenettes with full-sized refrigerators/freezers and stovetops. Rooms have private balconies. 29-inch LED televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include safes and desks, and housekeeping is provided daily.

Amenities
Take advantage of recreational opportunities offered, including an outdoor pool, a sauna, and a fitness center. Additional amenities at this aparthotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining
Satisfy your appetite at the aparthotel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of room service (during limited hours).

Business, Other Amenities
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This aparthotel has 4 meeting rooms available for events. A shuttle from the airport to the hotel is provided for a surcharge (available on request), and free self parking is available onsite.

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Know Before You Go

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: MYR 21.00 per person (approximately)
  • Airport shuttle fee: MYR 318 per vehicle
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 150 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Renovations and Closures
The property is undergoing renovations. The following areas are affected:

  • Swimming pool
  • One of the swimming pools
During renovations, the aparthotel will make every effort to minimize noise and disturbance.

AMENITIES:
  • 24-Hour Front Desk
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Fireplace in Lobby
  • Fitness Facility
  • Kiddie Pool
  • Kitchenette
  • Laundry Services/Laundry Facility
  • Multilingual Staff
  • Outdoor Pool
  • Room Service
  • Sauna
  • Shopping
  • Steam Room
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 839 reviews
from SINGAPORE
Submitted on 19-05-2016
Stayed here in Dec with my family of 6. Huge apartment with 2 bedroom with their own toilets and a kitchen...living room was spacious and felt like home. great pool and had laundry rooms to do our laundry. Located less than 5 mins from shopping centre opposite....Had a small kids room but not much stuff to do there..Cn give the breakfast a miss..Loved the apartment itself and location.
from
Submitted on 22-05-2016
Well, we were upgraded to a one-bedroom apartment although it wasn't necessary. Nonetheless, I love that they put in so much effort in their service & upkeep! I really felt it was a home away from home or even better than my home! I felt the 'I can live here' feeling lol. They are very careful in maintaining their brand & reputation - constantly asking for feedback. Hotel of my heart. Thank you Ascott, we will definitely be back. It is a 3-5 mins walk from Suria KLCC/Petronas Twin Towers. (Best... Read more
from
Submitted on 22-05-2016
I've been staying at the Somerset Ampang & Ascott Sentral KL several time. This is my first stay in Ascott Kuala Lumpur and definitely I will come back here and stay here next time.. Loved the pool. Its quite deep compared to ither hotels. Loved the fact that they have steam bath and sauna. Havent tried the gym yet. But I love this stay.. room is very big and spacious! Huge walk in closet and bedroom.
from Riyadh, Saudi Arabia
Submitted on 24-05-2016
This Hotel is in a good spot, just 3 mints (by walking) away from Suria KLCC , also by 3 mints you will reach the bridge that you can walk in to reach other streets and places like Pavilion mall. This is a resident with hotel quality, also they have a self service washing machine that cost you RM10.6 for washing and RM10.6 for the dryer per 5KG cloths. They have multiple Apartment size , we chose 2 Room , it was quite large Apartment with 2 Bathroom and a kitchen with a refrigerator.
from Singapore, Singapore
Submitted on 24-05-2016
Good for visitors with family and wants to hang around KLCC. There is also hotel bus that will only drop you at major shopping malls. Rooms are huge and comfy (stayed in a 2 bedder) . My kid just love the roomy place.
from Jakarta, Indonesia
Submitted on 04-06-2016
third time here, i love the place as it has good very spacious and neatly laid out serviced apartments. Since these are service apartments, you shouldn't expect the service levels of a hotel. Check in was smooth and fast, rooms very nice and clean with a kitchenette in there. If you are lucky you might get a room with the view of twin towers. Walk to KLCC is only 2 min and that is the best part about this place. Breakfast is very average but has the necessary stuff to get your day started.
from London, United Kingdom
Submitted on 06-06-2016
High Quality Serviced Apartments. With excellent location just five minutes walk from Petronas Towers. Apartments spacious and clean, truelly fist class. Helpful staff at the reception that is open 24 hours. We will be back.
from Singapore, Singapore
Submitted on 06-06-2016
We booked a 3-bedroom apartment for 2nights and we're pleased with the room, customer service and staff of Ascott. The room was huge with TVs in all bedrooms+living room. The kids love the apartment and simply do not wish to leave, if possible! The breakfast as described by other reviewers were basic but edible. Unfortunately the kids swimming pool was closed till further notice. I really have no negative comments about Ascott and would definitely come back to stay if I'm in KL. ?????????
from Melbourne, Australia
Submitted on 07-06-2016
We stay for one night at 2 Bedroom Deluxe and generally satisfied with the accomodation. PROS ????????? * ??? ROOMS Clean, spacious and generally well maintained. Comfy bed, quiet air-con unit. Even without air-con the apartment still maintain room temperature * ??? AMENITIES Premium brand. They use L'Occitane for bathroom amenities * ??? INTERNET Somewhat fast internet and connection quite stable. * ??? LOCATION 5 mins walking to KLCC. Just across the road * ?? BABY COT AVAIL... Read more
from Riyadh, Saudi Arabia
Submitted on 08-06-2016
Ascott was a good place to stay , I had try it in the past . Thay always in the best location , Have a professional staff , the house keeping and the Security personals is wonderful . I always liked their big decorated rooms , and clean furniture . Try it once and you will like it.
from Brussels, Belgium
Submitted on 20-06-2016
We stayed at the Ascott KL for 3 nights in a 3-bedroom apartment for a group of 6. We requested for a quiet apartment on the higher floors and was given an apartment on the 27th floor (premier) even though we reserved a deluxe apartment initially. The apartment is clean, spacious and very comfortable. All the staff are very friendly and helpful. The building is very conveniently located across the Petronas Twin Towers and shopping centre. There are lots of shopping within walking distance in the... Read more
from New York City, New York
Submitted on 22-06-2016
We stayed for 10 days in a 2br...have been doing this for several years for a family vacation. This year we were lucky - stayed on the 31st floor, in a premium suite which is huge. And has fantastic views of KLCC - see the twin towers from the large balcony - and the walking trail below, the beautiful trees, mandarin hotel and the gardens. We've always felt absolutely safe, welcomed with warmth, and the place smells fresh and clean...
from Brunei
Submitted on 26-06-2016
Stayed in Ascott hotels in Singapore, Philippines & Kuala Lumpur, Malaysia. Ascott KL is in a great location (just 7 mins walk to KLCC & 15 -20 mins to Pavilion, Bukit Bintang). It is a family friendly hotel and staff are generally polite and helpful. Breakfast lacks variety and taste but it is ok. Rooms are clean, services and amenities comparable to other 5 star establishments. Overall try it, you will enjoy it as it is definitely value for money.
from Kuala Lumpur, Malaysia
Submitted on 29-06-2016
Had an amazing stay here as we were travelling to Japan and decided to spend a few extra days at KL. Couldn't be more satisfied with my stay. Theres a shop downstairs for your convenience in case you needed anything such as a midnight snack or toiletries.
from Jakarta, Indonesia
Submitted on 29-06-2016
I visited Kuala lumpur with my family (we are four person). We stayed only 2 days. We just do short stay to see some university in KL. The hotel is located in strategic location in the centre of Kuala Lumpur. We can go to KLCC by walk only about 5 minutes, very near to go to every where in the Kuala Lumpur city. The hotel is clean, the staffs is very helpful, the room is spacious so it gives us very comfortable stay. We stay in 2 bed rooms, the rooms are very big. There are livingroom, kitchen a... Read more
from Ubud, Indonesia
Submitted on 01-07-2016
It is located right across Petronas twin tower& Suria mall. The room is spacious, well equipped with kitchen,fine amenities. Staffs are helpful.But the restaurant staff make us rush to finish breakfast everyday. Overall worth to stay..
from Kuala Lumpur, Malaysia
Submitted on 03-07-2016
Great stay for a week Had 2br suite Very spacious, clean, great beds Friendly staff, quick check in and out Unfortunately, breakfast was not great in terms of selection but at least varied every day. 1-2 day old bread common.
from
Submitted on 03-07-2016
Had a two bedroom apartment on the 11th floor,City view spacious immaculate quality with comfy beds great shower. Rooftop pool is good with jacuzzi overlooking the City views to the Petronas excellent at night. Lively casual Resturant next door with good selection of food. Disappointed we didn't stay longer and surprised the hotel were unable to match our previous room rates to keep us, especially as they had availability on line and were discounting and paying third party booking fees. Despite ... Read more
from
Submitted on 05-07-2016
The hotel location is very practical, the staff are very polite and helpful... the 2 rooms apartment are big enough and very clean... the breakfast buffet need to improve as little choices are available, I highly recommend this hotel if you want to stay in near the city center.
from Malaysia
Submitted on 05-07-2016
My parents were in KL for the weekend and we chose to stay here again. My stay was even better than the last. Tujo Restaurant delivered our in room dining food within 20 minutes. Which was a big improvement from our previous stay. Overall a perfect stay and a great shoutout to Adam at the front desk for recognizing me and wishing me "welcome back". He was very attentive to small details. And also to that Indian girl at the front desk for entertaining my little nephew and giving him food to fee... Read more
from Mumbai (Bombay), India
Submitted on 07-07-2016
We stayed for 3 nights. We were 4 adults n 3 kids. Service is ok. Breakfast was strictly ok. However, the apartment was neat and clean. Very spacious with good view and proximity to the city centre is very good. I would definitely recommend the property.
from
Submitted on 07-07-2016
It's my second visit to the Ascot ,great location and close to all the main sites . My only negative was the Resturant where breakfast is served ,now looking very tired and decor needs a total re model. Seats where not cleaned and crumbs where also on the well worn table . The apartment was great and comfortable .
from Birmingham, United Kingdom
Submitted on 10-07-2016
Great hotel, excellent value for money with staff who are really there to please and are super helpful. We had a 2 bedroom, with kitchen and living room. The kitchen facilities were excellent i.e. had induction plate, microwave and very large fridge. I would be more than happy to have that kitchen in my house. Rooms were clean and breakfast was good, although those with certain food tolerances may struggle slightly. Gym was well equipped and pool and outdoor jacuzzi lovely. If was going ... Read more
from Vojens, Denmark
Submitted on 10-07-2016
Best place we have stayed in all Malaysia We have traveled around Malaysia for one month an really needed some luxury that was what we found at ascott it was much better than expected and the service from the staff was amazing
from hongkong
Submitted on 11-07-2016
I Have a wonderful experience that feels just like home at Ascott Kuala Lumpur for 13days. and stay at Somerset Park Suanplu Bangkok for 10 days. look forward to back to one of Ascott, Citadines or Somerset property .
from Singapore, Singapore
Submitted on 11-07-2016
We had a very relaxing and satisfying stay in Ascott last week. The staff were all accommodating and friendly. We truly appreciate that we were allowed to check in very early at 11am instead of 3pm. The room was very spacious and tidy. We love the view from the pool side and we will surely come back to Ascott Kuala Lumpur the next time we will visit KL. Filipino Couples from Sg/Phil
from Lahore, Punjab, Pakistan
Submitted on 11-07-2016
two minutes walk from Petronas tower. suite 3109 best view for the city and the towers. suite very comfortable. Wi-Fi excellent housekeeping very professional. the boys and the girls at the front desk were smashing very curteous and helpful. they extend our check out time arranged for our airport transport. getting hard copies prints making local calls no problem. the brakfast testy and lot's of choices. the freshly baked croissant and Danish pastry were unresistable
from Sentosa Island, Singapore
Submitted on 16-07-2016
We were welcome back by Anita and Nabila upon c-in and as usual it was fast. Earlier when make booking, the assurance from Ms Azura was always delighting and professional. Was given a surprise birthday cake which blasting my niece celebration. What else we could ask more from a tip top stays in The Ascott Kl.. Bravo
from Doha
Submitted on 19-07-2016
Location is perfect - close proximity to KLCC, Pavilion, Bukit Bintang Wifi is excellent Property needs immediate refurbishment, improvements on preventive maintenance Good if in-room dining is easily accessible and have no time restrictions
from Brisbane, Australia
Submitted on 22-07-2016
Stayed here & was pleased how lovely it was. We ended up extending our stay. Exceeded our expectations for the price point we paid. They checked me in early when I arrived as had no sleep when travelling, the gym is lovely & clean & new, the staff friendly & the buffet breakfast downstairs was handy. (No bacon though served). Convenient little shop at entry for bottled water & snacks, walking distance to twin towers. Beds were fabulous.
from Dubai, United Arab Emirates
Submitted on 23-07-2016
Everything is okay Everything is okay Thank you to all the crew Ascot Hotel . Thanks to the hotel's security staff . The hotel cleaning crew Ashkra . I thank the crew and the reception hotel .I hope to come visit, and I will dwell in the Ascot Hotel
from Ho Chi Minh City, Vietnam
Submitted on 24-07-2016
I have been staying in Ascott Kuala Lumpur 05 times and overall is great. The rooms are generous and modern with a great bed, recommended both travel for business or holiday. Just like Home away from home.
from Auckland, New Zealand
Submitted on 25-07-2016
Beautiful two bedroom spacious apartment right next to KLCC. Comfortable beds, two luxurious bathrooms, and an additional toilet. We asked for non-smoking, but alas, the smell of cigarette smoke was throughout the place.
from Abu Dhabi, United Arab Emirates
Submitted on 25-07-2016
Great service, clean, friendly staff, wide rooms and lobbies, speedy lifts, secured, nice gym and SPA. All staff are smiling and they will answer your questions with delight and appreciation. good location and away from puket penang street (Arab street) in which its important to be away from that area.
from Kolbotn, Norway
Submitted on 27-07-2016
We stayed one night at the hotel with kids. Spacious and clean room, breakfast buffet was ok, variety could have been better. Best thing with hotel was the central location. We enjoyed our stay at the hotel.
from Adelaide, Australia
Submitted on 27-07-2016
Stayed in a single studio apartment for a couple of nights to catch up with family in KL before heading off for work. As usual the staff at reception were polite and helpful, and check-in was efficient. The room was clean and tidy, with a simple desk that delineated the kitchen/lounge and the bed area. A good spot to set up and do some work before moving on. The bathroom is spacious and clean. The kitchen was a good size, and had everything I needed for the stay, coffee, bowls, plates etc. I lik... Read more
from Jakarta, Indonesia
Submitted on 28-07-2016
I stayed at this hotel last week for 5 nights with my wife, kid, mother, and my grandmothers. We stayed at 3 bedroom apartment. The location of the hotel was in the middle of Kuala Lumpur, with only about 3 minutes walk to suria KLCC and Petronas tower. Or if you enjoy walking, It's only 1 KM away from Pavilion shopping mall on bukit bintang area. All of the staff was friendly and helpful. One of the staff (I guess his name was Hakim), gave us suggestion for a restaurant. And it turned out to ... Read more
from Ahmedabad, India
Submitted on 29-07-2016
We had booked a one bedroom executive apartment for five nights while our stay at KL. Check in was smooth and reception guys were smiling all the times. They were always helping when in need. We were allotted high floor room(32) on our request and thank you very much for such acceptance . The view from the balcony was awesome. Room was spacious with large sitting/Dining facility with big -can say very a big glass doors. Kitchen was nit and clean. Bedroom and bathroom was best in class. Laundry s... Read more
from Dammam, Saudi Arabia
Submitted on 31-07-2016
When live in Ascott Kuala Lumpur , you feel as you live in your home , moreover it's near for all your daily necessary and strategic location . I wish for this hotel more progress and prosperity because it really desire that . Best regards
from Surrey, United Kingdom
Submitted on 01-08-2016
We really enjoyed our stay at The Ascott Residence, we had been recommended to this Residence, and were extremely pleased, we had a two bedroom suite, which was spacious and comfortable, the staff were very polite and friendly anything was too much trouble, good location, I would certainly recommend the Ascott Residence
from Singapore, Singapore
Submitted on 02-08-2016
Great location near KLCC and easy as well as free car parking. Booked a 2BR and we were very happy with space and overall quality of accommodation. Breakfast and restaurant service was so so and it is because of this I didn't give full 5 stars. Service elsewhere was very good. I'd stay here again and grab breakfast at the countless eating options nearby.
from Hong Kong, China
Submitted on 02-08-2016
I stay here with my family. Good location and close to KLCC. Just a few minutes walk from Hotel. Very comfortable and tidy room. Lots of room space with a living room and kitchen. Good for family residence. Reasonable price. Will stay again if travel to KL. :D
from Singapore, Singapore
Submitted on 04-08-2016
Location is near KlCC . 10mins walk to klcc ( just across the hotel) and 15mins walk to pavillion (bukit bintang) via sheltered walkway. Heavy traffic during peak hour period so its better to walk then taking a taxi. ???
from ا?ا?ارات / ا?ع??
Submitted on 05-08-2016
Recommend this hotel. And that the hotel is in a prime location close to the twin towers, and also from the Arab Street . And away from the Arab street by walking 10 minutes. It features a clean and reception staff at the highest level . The rooms are excellent and an excellent price too
from
Submitted on 05-08-2016
Great hotel in a great location. Very good value for money and hotel is fantastically mainatined. Very good service. We got early check in and were upgraded for no extra cost. Staff very polite and facilities are extremely clean. This hotel is easily the best and the staff are very helpful and polite . Would stay there again.
from Torre-Pacheco, Spain
Submitted on 06-08-2016
These apartments never disappoint. Conveniently located and very well presented. The freedom of a private apartments and the luxury of hotel housekeeping is perfect for a stress free stay.. The bed linen and towels are very good quality and the kitchens are well equipped.
from Kamari, Greece
Submitted on 07-08-2016
I couldn't have better choice.It was thousand times better than I was expecting.Great apartment,great view,great location,great value and super staff.The pool is something I can't find words to describe.I recommend it and if I ever go again to Kuala Lumpur I'll reserve at this place.
from Fahaheel, Kuwait
Submitted on 07-08-2016
Excelant stying at Ascott hotel. Nice people in resption helpfull, kind . It is highly recommended. I will not chose in my next stay ecxpt Ascot. I will recomend all my friends, family to stay in tge same hotel
from Seoul, South Korea
Submitted on 10-08-2016
Great location - just 3min from Pentronas twin tower and the second biggest shopping mall in Kuala Lumpur Suriya KLCC, close to city tour hip on hip off bus stop. Nice pool with good scenary. Amenities are loccitane ones. But the price was not expensive. Only breakfast was poor and with less verieties (same food and fruits everyday, smaller kinds).
from South America
Submitted on 10-08-2016
We was booking 4 night stay in Ascott Kuala Lumpur .The room was big and cleanses ,The receptionist who working in front office are so friendly and kindly .The pool it was Excellent and comfortable and have good food .
from United Kingdom
Submitted on 10-08-2016
Excellent apart/hotel for a family with young kids. Lots of things made easy by location and top notch concierge services. Clean and spacious. Room with a view. Some things need better maintenance. But still a great place to stay.
from Singapore
Submitted on 11-08-2016
Checked in on 7 Aug 2016. Room was not ready althoug check in time is 3pm. Room was not cleaned properly upon checked in. Extra towels not sent to us, despite calling a few times. No room slippers provided. Room service menu not available in the room.
from Abu Dhabi, United Arab Emirates
Submitted on 12-08-2016
Excellent location. Great pool. Restaurant is limited but many others within 3 minute walk. Right next to Petronis Towers. We booked a 3 bedroom suite and it was perfect. It is easy to get to local train or taxi as well as the many attractions close by on foot.
from Kuala Lumpur, Malaysia
Submitted on 14-08-2016
Exceed my expectations & value for money. Room is very spacious & comfy for one bed room apartment. Just need to improve on the breakfast & to add more variety to meet with neighbour hotel/apartments. Wifi speed is excellent & speed is fast.
from
Submitted on 14-08-2016
Stayed Here on a number of occasions over the years but it's now seriously tired with stained carpets and furniture. Kids pool also out of action and as for the breakfast scrum in Tujo which is equally tired (just look at the dust on the light fittings and ceiling mounted speakers) then you have been warned. 3star at best in its current condition and breakfast location and quality needs a serious makeover. For those who follow we wish you luck, this will be our last visit to the Ascott KLCC.
from Metro Manila, Philippines
Submitted on 14-08-2016
I went in KL, Malaysia to celebrate birthday with my friends. Me and my friends travels a lot and we had our one of the most unforgettable experience in Ascott KL. There's nothing much to see in this City but the hospitality of the people in this hotel are really amazing and made our trip so wonderful. Upon arrival,we were surprised that the location is very close to Petronas Tower /shopping Mall and trains. We arrived a little bit early but when I approached the frontdesk to check in, Syazami ... Read more
from Riyadh
Submitted on 04-09-2016
Amazing stay in a very quite place while across street from the busy mall! Would definitely recommend Ascott residence for other travelers and will consider staying at Ascott again. We were upgraded to a apartment with a very large living room and washroom with good facilities. Bed was very comfortable with large TV screen.
from Dhaka City, Bangladesh
Submitted on 04-09-2016
1. Friendly Staffs. 2. Breakfast is good. 3. Little bit costly. Well maintained, suitably located, fully equipped apartments. All amenities available. Shopping Malls are at walking distance. Taxis are...
from Riyadh
Submitted on 05-09-2016
Nice property Very good location 4 minutes to petronas twin towers Big rooms and apartments Room service are excellent Breakfast buffet is little poor Very good for Arabs Friendly staff Nice pool Very good over all
from Al Jubail, Saudi Arabia
Submitted on 06-09-2016
Ascott in Kuala is located in the center of Kuala, you can reach the Surya mall by 5 minutes walking , Aquaria by 10 minutes walking, moreover they have a very good staff that will give you a positive feeling whenver you deal with them. Also they have a multiple rooms size which is a very good for big family. I reallly recommend this hotel.
from Sao Paulo, SP
Submitted on 07-09-2016
It is just some meters from the Petronas Towers in front of the Mandarin Hotel. Quite close to the elevated side walks that were a surprise to me: to find a side walk air conditioned. In the center of Kuala Lumpur. The hotel in addition to the excellent rooms has a very efficient and polite staff and the Breakfast is very good.
from Singapore, Singapore
Submitted on 11-09-2016
We stayed recently for 3 days over the first week in September. We were 5 people and we took the 3 bedroom Premier Suite. Location of the hotel is one hour away by cab from the airport. Walking distance to KLCC and the LRT. Really accessible and easy to get cabs. Initially requested for early check in, but when we landed at the airport they tried to give me an upgrade to two 2 bedroom suites because the room wasn't ready. I told them it didn't make sense for 5 people to take up spaces for 8.... Read more
from
Submitted on 11-09-2016
I was happy with my stay at the Ascott. It was close enough to the convention center. I was in Malaysia primarily for a conference. It is very close to the train, shopping, sites, and conveniently located. The place was first and foremost clean, comfortable, spacious, stylishly designed. It was very reasonably priced which makes the stay even better.
from Saudi Arabia
Submitted on 13-09-2016
Very nice appartment, Benefit for families and very close to the suria Center, twin towers as well as from Arab Street, offering all the services and the staff is ready to provide all kinds of services
from UK
Submitted on 14-09-2016
I stay here regularly on business, the hotel and rooms are clean and very comfortable. The beds are great and the rooms have blackout curtains so you're sure to get a decent nights sleep. The staff are all really helpful and friendly. Sadly, when you wake up, don't expect a good breakfast. Tujo downstairs largely caters for its Arabic clientele so if you're a westerner you can look forward to pale white chicken sausages, no plum tomatoes, no beans in fact the only thing you might like is the va... Read more
from Kuala Lumpur, Malaysia
Submitted on 18-09-2016
I stayed overnight in a 3 bedroom apartment with my family. The rooms are big and clean, the bathrooms are well maintained. the kitchen was well equipped!Each bedroom had a TV and there was one in the sitting room too!It was home away from home! I strongly recommend anyone to saty in this place The only drawback was the unfriendly staff at the reception. They could smile and accommodate minor requests, instead of rattling like a parrot !!
from
Submitted on 19-09-2016
it had a kitchen.we can play toys that fly.the ceiling was very high.thy have free room service.they have pass that are same for swimming or going the gym.they have places to eat a cheap breakfast around RMB10.
from London, United Kingdom
Submitted on 19-09-2016
We booked two apartments, one was three bedroom and one was one bedroom. Both rooms are perfect for s family or a solo traveller. You have good high speed internet. The kitchen is well equipped. Lighting in the three bedroom was lacking especially in the living area. This could be improved. The one bedroom bathroom had bathroom mold. Did show to the reception and they said they will look into it. Stayed 6 nights and nothing was done about it. Location is perfect. KLCC is walking distance. Ther... Read more
from Kota Kinabalu, Malaysia
Submitted on 26-09-2016
The very good and convenient location. The environment and the professional staffs serviced. Feel like home. The facilities of the hotel. Very safe and convenient to stay in this hotel. Will be come back to stay in this hotel in the future.
from Riyadh, Saudi Arabia
Submitted on 27-09-2016
The location of the hotel is good. It's in the city center yet it's quite all around and comfortable. The room was clean and well organized. They are one of the few hotels i found a family suite with two bedrooms so i can enjoy the stay with my family without the need to book two separate rooms. Their balcony has a great view on Kuala Lumpur Convention Center park and dancing fountain. I made a special request and it was met. They only need to add varieties to the breakfast buffet in my opinion.... Read more
from Christchurch, New Zealand
Submitted on 30-09-2016
The Ascott in Kuala Lumpur is a brilliant hotel offering a wide range of amenities. The room has brilliant wifi and the service is of a high standard. We were offered an upgrade which greatly appreciated. The central location is great, too. We were most impressed with the restaurant's food which is located on the ground floor.
from Tarout, Saudi Arabia
Submitted on 02-10-2016
The hotel is very fantastic equipment The room is big The bed was comfortable The bathroom clean and comfy The kitchen in the apartment was very well equipped Furniture was a luxury Excellent lifts Space is very large apartment Staff good cooperation The hotel is a great location Breakfast restaurant is very bad Crew Restaurant is very bad
from Shanghai, China
Submitted on 02-10-2016
We are staying at this hotel now and it is located in a very convenient place just a few meters from the Petronas twin towers and the food street at the KLCC. You can take the train from there KLCC accessing by the towers. The hotel is OK with big rooms, lots of space but oldie and not very well maintained. The internet speed sucks and the breakfast is included but it is really bad, no food, the one available is not very well prepared and the kitchen seems not very clean, we had to take somethin... Read more
from Perth, Australia
Submitted on 03-10-2016
Myself, son and son in law went to KL for the FI Grand Prix and although we have stayed in KL many times, no hotel wanted to know us as we required 3 beds. Came across this little gem about a hundred metres from a better known hotel that we had previously stayed in. The price was very competitive against the hotels and this was for a two bedroom serviced apartment with breakfast included. On check in we were given an upgrade to a premier suite and this was certainly an eye opener. The rooms were... Read more
from Singapore, Singapore
Submitted on 05-10-2016
The check in was smooth as usual. The room service and attentiveness of Ascott surpass any serviced apartments in KL, which is rare as I travel in the region alot. The only drawback is the pool is small and the breakfast buffet is horrible as usual,
from Singapore, Singapore
Submitted on 05-10-2016
If you're looking for a prime spot that's convenient to get to KLCC, or won't mind taking a nice stroll to Pavilion, Ascott KLCC is the place to be at. I like the hospitality too, especially it was my birthday and I got a lovely gift and signed card (from most of the staff presumably!) from the hotel.
from Hong Kong
Submitted on 11-10-2016
I am really glad to find this hidden gem right next to KLCC. With the mid range price, I was very surprise about the huge room - a very spacious suite more than enough for whole family, the friendly service and great food. I stayed in several other 5 star hotels nearby, Ascott is my best choice now, and cost 1/3 less.
from Singapore, Singapore
Submitted on 11-10-2016
We stay ther for 4 day 3 nights. Though we checked in late, they reserved a room with City view for us. Overall staff were friendly and Housekeeping lady at level 27 was considerate, helpful and friendly. There is a minimart downstairs which closes at 11 pm. It is only 5-10 mins walk to KLCC and a shopping Malls nearbywhere you can do your shopping or take the LRT to other places. It is about 1 hour drive away from the airport.
from Subang Jaya, Malaysia
Submitted on 11-10-2016
I booked the two bedroom deluxe and was upgraded to two bedroom premier upon check in. The apartment is spacious for me and 4 best friends. Its very near to the shopping mall Suria KLCC where we did some birthday present shopping.
from Perth, Australia
Submitted on 12-10-2016
As a first time guest to the Ascott in KL I enjoyed everything they offered. It was within walking distance to many wonderful city sites. The staff and facilities were enjoyable and it was easy for my country hosts to collect me every day I was there. I do recommend the Ascott group as I am a regular visit to their other sites in Asia.
from Aberdeen
Submitted on 13-10-2016
Walking distance to KLCC mall and convention hall as well as a couple of minutes walk to Pavilion mall via elevated (and temp controlled!) walkway. Staff was friendly and welcoming. Rooms are refurbished and looks much better now. Shampoo, shower gel, lotion... i take them all back home. Gym is pretty much all to yourself early in the morning until around 7 which by then a couple ladies will come in and be running on them treadmills, which means no more grunting and/or flexing. I am pretty su... Read more
from Jakarta
Submitted on 14-10-2016
Quiet place and very well maintained. Good place to spend time either during business trip or family trip. Room service food is outstanding, better than expected, try beef horfun and u will not regret. The gym room is big with quite sufficient equipment, also swimming pool is big. Love this place and will return again
from Singapore, Singapore
Submitted on 14-10-2016
First time staying here. The location is good. Very near to KLCC, Bukit Bintang and the other city sites. Staff are friendly and helpful. Room are big and comfortable with build in kitchen. As a service residents they do provide breakfast at the restaurant near the entrance. However can't expect much as it was not a full hotel breakfast. Some suggestions for the management to consider about the space, environment and workflow of your breakfast service. The breakfast area is converted from a bi... Read more
from Singapore, Singapore
Submitted on 15-10-2016
Been staying at few hotels and apartments in Kuala Lumpur but this is by far the best one! Reached Kuala Lumpur by bus and took taxi from Berjaya Times Square to this apartment. It's about RM20. Beautiful smell welcomes me and check in was smooth. Room is spacious and I definitely enjoyed my stay there. Across the street is the KLCC and overall a nice and safe area to stay.
from London, United Kingdom
Submitted on 16-10-2016
Superb serviced appartment in KL. Clean, comfortable with fantastic amenities and great location. Staff were superb. Can't ask for more. Great gym and rooftop swimming pool. And a great Spa also. Prefer to stay at a place like this compared to a hotel. More room and facilities.
from kuching
Submitted on 16-10-2016
Friendly staffs and bellboy. The location is good and near KLCC. Comfortable beds. Its a spacious apartment. The parking is free for hotel guest. Love the kitchenette provided. Easier for me with small young kids. Breakfast can be improve.
from Dhaka City, Bangladesh
Submitted on 17-10-2016
Location very good, nearby night life , twin tower all are within walking distance. Reception ladies are very friendly and helpful. Daily news paper, toiletries are supplied in time. Breakfast is somewhat poor to match Ascot standard.
from Muscat, Oman
Submitted on 18-10-2016
We have recently returned from a month at The Ascott KL. Before we left home we decided we would write a report and in our minds we thought that staying for a month there would be a lot to say but in reality there is not and it could be summed up as ??what's not to like??. Where you stay on holiday is quite often one of the key things. If you want to be right at the centre of KL then this is the place to be. There are so many places to eat (from one end of the scale to the other) within 5 >... Read more
from Kuala Lumpur, Malaysia
Submitted on 18-10-2016
my family and i got the 2 bedroom unit at Ascott, and we all love it! everything is clean, beds are comfy, sheets are crisp... price is very reasonable, and located within 5-10 mins walk to petronas towers and the malls. very happy with our choice here. breakfast is included with our room, but if you had to pay, the price is reasonable, though you get what you pay for (small buffet). staff efficient and very helpful. would def stay here next time we're back.
from Kuantan, Malaysia
Submitted on 19-10-2016
thanks to the staff who once you meet them you feel comfortable the room is comfortable and nice all the basic amenities are availale with high quality the both room is so clean and tidy the shower is good
from Bengaluru, India
Submitted on 20-10-2016
Stayed here for a night this week. We were a family and had booked the 1-bedroom deluxe, but got upgraded to a 2 bedroom deluxe room. The apartment was huge, with 2 super spacious bedrooms, 2 bath rooms, living, dining, fully equipped kitchen etc. Extremely comfortable! The location is great too - right across (2 minute walk) from Petronas and KLCC, Suria Mall etc. and about a 10 minute walk from Pavilion Mall, Fahrenheit 88 etc. and all of Bukit Bintang. I'd recommend this without hesitation ... Read more
from Jakarta, Indonesia
Submitted on 21-10-2016
Stayed for my holiday and friend wedding here and feel very satisfied with the room and the service. There is a mini mart also that could cater of my needs for snack and quick bite, and the close proximity to the mall is a very big plus point for me.
from Karachi, Pakistan
Submitted on 22-10-2016
Stayed in one bedroom executing apartment. Decent, clean apartment with friendly and very active staff. Swimming pool got a land marks on either side (see pic). Highly recommended for families with kids.
from Kuala Lumpur, Malaysia
Submitted on 29-10-2016
Just got back from the Ascott and must say that it was a very enjoyable experience. My husband, 2 kids and I stayed in an Executive 2 bedroom apartment for 2 nights. We loved the fact that the Ascott was within a 10 minute walk from KLCC and my kids were really chuffed that they could go Pokemon hunting in the day and night, since we were so close to the park. Rooms were clean and the lovely homely feel was great as we all had our own space when we wanted to relax. Don't expect a nice view as ... Read more
from Taif, Saudi Arabia
Submitted on 31-10-2016
Staff friendly cozy and very clean moreover very nice walk distance to enterntaiment placecs at the city center just behind KLCC .Many many malls in the walking area. I REALLY LOVE AND RECOMEND this hotel.
from Singapore, Singapore
Submitted on 01-11-2016
Reception - Friendliness is very crucial in bringing up the conpany reputation. Spa reception staff should know how to greet and smile to guest even if they are just passing by. Pool water was murky and tiles were dirty. Pool not closed yet but an indian lady told us the towels ran out. Staff needs to learn how to greet and smile to guest when within hotel vicinity e.g in the lift, a staff gave me a stuck up face when entering lift. Breakfast was ok but i would like to suggest some pointers cos ... Read more
from London, United Kingdom
Submitted on 02-11-2016
The experience was amazing the service was excellent and the location was amazing. The staff were really kind and helpful. The hotel was worth every penny as it was truly outstanding. The rooms were beautiful and big and we had a very good view of the beautiful country.
from Stockholm, Sweden
Submitted on 06-11-2016
The best location, perfect service. Huge comfertable rooms giving a nice home feeling. We had a suit/flat with a lot of space and two balconies. Breakfast was a shame, nothing to choose, nothing for kids and vegetables/fruits too old.
from
Submitted on 06-11-2016
Was there this weekend for an extended family getaway. The rooms and amenities was fantastic. Clean , well maintained. Good facilities. Location was fab if you have shopping in mind. Staff were courteous and always willing to help. CONS: Check in was slow and we were only given our room at almost 6 pm Breakfast experience was dismal. They could not handle the crowd and according to one of the staff this happens almost every weekend! Spread was minimal and the food was not tasty. Please increase... Read more
from Brunei Darussalam
Submitted on 07-11-2016
Location is right in between KLCC and Bukit Bintang Area (10-20 mins walk. Excellent for business traveler or longer stay with family if you bring them. Rooms are spacious and complete with gym, spas, sauna and you can do your own laundry but prepare to pay about RM21 i.e for washing and drying. Staff is very helpful and friendly. Breakfast was ok but variety is a bit limited but ok nevertheless. The internet was super fast during my stay as I frequently need access to work from there. There was... Read more
from Singapore
Submitted on 08-11-2016
Stayed here for a night while on a trip to Kuala Lumpur. The apartment was much bigger than I expected. It was clean, cozy and my family loves it. If not for the steep price, I would have stayed here in a blink without hesitation the next time I come with my family. No negative feedback. 5 stars!
from Brisbane, Australia
Submitted on 08-11-2016
We stayed at the Ascott for 6 nights in a 2 Bedroom Executive Apartment. The apartment was spacious and clean. The staff were extremely helpful and very friendly. Great Location only a short walk to the Petronas Towers. Will be back.
from Singapore, Singapore
Submitted on 09-11-2016
Prime location, room service from tujo restaurant is delicious even tho not many choices, the only bad thing about this service apartment is That most of the bathroom equipment is not working properly. Maybe because it's already old.
from Kuala Lumpur, Malaysia
Submitted on 10-11-2016
We stayed in the 2 bedroom premier room over the weekend. Our previous visit here was about 5 years back and the rooms were run down back then. The rooms were recently refurbished with a more modern look and it was very comfortable. I did try to request for a special 'birthday' arrangement but was told this needed advance booking. Can't see how a simple 'cake arrangement' from Tujo (the restaurant at the lobby) would be that difficult to manage as a touch of hospitality. Though the receptionist ... Read more
from Halesowen, United Kingdom
Submitted on 10-11-2016
Stayed with friends in a two bedroom, two bathroom apartment suite for two nights on a stopover between Hong Kong and Cambodia. The apartment was large and well proportioned with two large bedrooms, attached on suite bathrooms, a large open plan kitchen and sitting area. The check in was very efficient and the staff very friendly which enhanced the experience. The restaurant provided an excellent breakfast which was included in the price of the stay. The hotel located at No 9 Jalan Pinang was a... Read more
from Sg
Submitted on 12-11-2016
Very satisfied with the whole experienced staying there!! We should have chosen Ascott from day 1 we were here in KL!! After a bad experiences in E & O residence we decided to extend our stay but in Ascott instead. The good customer service, the clean. Cozy room that comes with complete necessities lift up the whole bad feelings we had from the other residence. Thank you Ascott!!
from
Submitted on 13-11-2016
Got a late deal - and we now have an apartment on the 20th floor. Fantastic quality and views - the room has everything and more in a great location. Whats more were treated properly at check in - no bother photocopying passports and taking a deposit for a prepaid room. The chap gave all sorts of taxi advice. Lastly, less to do with the hotel, but watch out for taxi scams in KL - and never use a taxi without a running meter.
from
Submitted on 15-11-2016
I booked the 3 Bedroom apartment for my family of 11 pax (7 adults + 4 kids). Location:- It is convenient. 5-8 mins walk to KLCC. Average of 10-15 mins walk to Pavillion Mall via the connecting bridge in which I recommend for safety reasons. I would not recommend this hotel if you're travelling with toddlers, as they can get quite cranky for having to walk to Pavillion. Definitely recommended for young couples and people of 20s and 30s, as Ascott location is ok and its cheap. Hospitality:- 3 B... Read more
from Kuala Lumpur, Malaysia
Submitted on 15-11-2016
This service apartment is highly recommended due to following reasons 1) near to all the tourist hotspots 2) easy excess to restaurant and bars 3) nearby main transport hub 4) friendly staffs 5) top notch hygiene environment
from Metro Manila, Philippines
Submitted on 17-11-2016
Ascott Kuala Lumpur is very ideal for those who would like to stay near the Petronas Towers and KLCC. This trip has been very special for it was my first time to be near the Petronas towers. During our stay, we booked for a two (2) bedroom serviced apartment for only USD150. However, the hotel does not have a clinic and do not provide medicines.
from
Submitted on 19-11-2016
Need a lot of renovation, very primitive facilities like the swimming pool and spa, a lot of appliances not working properly, the A/C was very bad we had to call them for maintenance buy were unable to fix it properly. Was bad experience. The only thing good about it is the location. Don't advice to take it by anyone
from
Submitted on 19-11-2016
I stayed in Ascott for 6 nights.. I must say I was very confused what to write as the staff were extremely nice and location wise the hotel is in strategic location.. but other than that I don't think I will stay again in this hotel Firstly the room cleanness was not how it supposed to be.. we stayed in 2 bedrooms apartment.. the master bedroom was good interns of cleanness however the other bedroom was bad.. bathroom was not clean.. toilet flush system not great and dust was everywhere Even wh... Read more
from Melbourne, Australia
Submitted on 21-11-2016
Best location in KL. Only a short 5 min walk to the Petronas Towers! Staff service was amazing and very helpful! Rooms were very clean and tidy and very spacious, perfect for families. The Pool had an amazing view and was just breathtaking!
from Jakarta, Indonesia
Submitted on 21-11-2016
I was intending to be close to the Convention Centre but only after arrival did I realise just how close it was to that and also to shopping. I was not aware of the shopping centre until we discovered it almost by accident. The excellent park was a bonus.
from London, United Kingdom
Submitted on 23-11-2016
Extremely disappointed by this experience. On the first evening, the internet was down for several hours and after I complained they rung me to say it was back on - at 1:30AM! On the third night the hot water didn't work, and required an hours' worth of tinkering from the repairman to appear. On the fourth the electricity was shut off entirely for the weekend due to planned maintenance (oddly, not mentioned when booking, checking in or paying!). For accommodation of this supposed standard, even... Read more
from singapore
Submitted on 25-11-2016
Warm n friendly staff....comfy room clean..nice bathroom with standing shower plus bathtub Great location...moving around was fantastic.. Was given a lovely opportunity to feed ducks n fishes in the pond...good experience
from Malang, Indonesia
Submitted on 28-11-2016
The hotel is located in such a prefect area, so close to Petronas Twin Tower, KLCC, Suriah, Bukit Bintang and many more. You can walk anywhere you want to go. The room was also spacious, I booked the 2 rooms apartment and my children was so exited to hop around here and there.
from Singapore, Singapore
Submitted on 28-11-2016
3rd time staying here. Tried the studio, 2 bedroom and 3 bedrooms apartments and all were spacious, clean and well maintained. Good location as it is only a mere 2 to 3min walk to klcc. And about 10 to 15min walk to bukit bintang. Staff are pleasant and service is prompt. Only thing to improve on is their breakfast. Low variety and quality. Kids pool was not good but last I stayed, it was under construction. So hopefully it is a good improvement.
from
Submitted on 29-11-2016
Repeat visit, great place to stay for families. We have enjoyed our stay in ascott KLCC a few times already. Love the location, amenities and well maintained rooms. We are coming back end of this year.
from Bandar Seri Begawan, Brunei Darussalam
Submitted on 29-11-2016
Very good location walking distance to suria klcc, Pavillion and bukit Bintang. Modern and spacious apartment, well maintained and clean apartment with good facility. Breakfast was included at Tujo. But the food choices were limited and can be chaotic at peak hours!
from Bangkok, Thailand
Submitted on 30-11-2016
Good hotel, approx 800 meters from Central railway station. Rooms are nice, big and well equipped, with a small kitchenette, but there was quite a noisy air condition in my room. Free wifi. Breakfast from 7am. If you travel from the airport by KLIA Express, then Hilton or Le Meridien have a better location closer to KL Sentral station.
from Bangkok
Submitted on 01-12-2016
good location, it is very closed to shopping malls and twin towers. the room is very clean. I went there with my family and we have a great time staying there. We enjoyed our cooking there. I recommended this place.
from Singapore, Singapore
Submitted on 02-12-2016
Great location. Friendly and helpful staff. Clean and spacious room. The bed was extremely comfortable. Worth the price paid for the stay. I wld definitelu return to staY here. And recommends to others too.
from Singapore, Singapore
Submitted on 03-12-2016
Very good location..just 5mins walk from KLCC. We hv a 3 bedroom apartment on the 24th floor. Clean and spacious. Bed is so comfortable!!. Service apt staffs are very polite. Gym was good. Had a pedicure at the Spa which is located conveniently beside the gym. Wouldn't recommended it as the lady just cut and clean nail. Nail colors are limited. No buffing heels and she would not hv put a base coat if I didnt insist on it. Not worth the $$$. Definitely not a professional one. Decided against on a... Read more
from Kuala Lumpur, Malaysia
Submitted on 04-12-2016
Location is awesome but property is old. Service level is average. With the price, there are many others for comparison. The toilets have stains and there are a few hair clips found on the floor. The balcony are locked and only open when asked.
from Singapore
Submitted on 04-12-2016
I am appalled to read high rating for the service apartment. The front office staff were always sulky, security staff shouted at us over the phone asking to leave our room as just we were 30 minutes late check out and housekeeping staff were rude as they argue with us when we asked to them clean scattered food stuff in the apartment around 8pm, instead a male staff gave a broom and asked to clean ourselves. Horrendous staffs. The only good thing about this place is the location. We will never ... Read more
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