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City Inn Vientiane

Vientiane, Laos (VTE)

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Based on 350 reviews
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City Inn Vientiane
Rue Pangkham Vientiane, Vientiane, Laos 01000

Hotel Features.
Dining options at City Inn Vientiane include a restaurant and a coffee shop/café. A bar/lounge is open for drinks. Room service is available. Business services and tour/ticket assistance are available. Guest parking is complimentary. Additional property amenities include multilingual staff, laundry facilities, and currency exchange. This is a smoke-free property.

Air-conditioned guestrooms at City Inn Vientiane feature minibars and coffee/tea makers. Bathrooms feature bathtubs and hair dryers. In addition to complimentary newspapers and safes, guestrooms offer phones. Guests may request in-room massages and wake-up calls.

Based on 350 reviews
from Manila, Philippines
Submitted on 28-04-2016
Better than the other hotels I stayed in Vientiane and very reasonably priced. Clean, spacious rooms although the bath is so cramped at 1x1m. There is really no room to avoid the water if you wanted to (you know how you want to avoid it at the start of the bath). Or maybe the other rooms have it better. I stayed in a deluxe room. The other thing to watch out for here is the 6-in step to the room. I tripped coming in and tripped backwards again the first time I was going out of the room. It takes... Read more
from Kolkata (Calcutta), India
Submitted on 29-04-2016
This is on the corner .. very close to 'Naam Phu" in the heart of Vientianne. Good people... good service ... clean and very peaceful. Good place to relax and have a quiet time - after your business hours.
from Laos
Submitted on 12-05-2016
Food Cooked and Served are Delicious. This is my 5th time in a row in the same hotel in Vientiane since 2010 and all the time service provided by the hotel is very good.The hotel is centrally located.The rooms are clean and a better place to feel homely
from Seaford, United Kingdom
Submitted on 16-05-2016
Good location but outdated rooms bathrooms & facilities Luckily we were there only 1 night or we would have looked to move Breakfast was just ok We were the only "western" guests which spoke volumes More a business hotel for Asian business travellers Evening food was not good neither is the restaurantservice ~ staff lurk around but don't actually do anything Reception staff at least were helpful Very reminiscent of the Soviet 70s
from Montreal, Canada
Submitted on 04-06-2016
My initial impression of this hotel was that it lacked attention to detail. The room and bathroom were acceptable, clean enough although somewhat outdated and not overly welcoming or comfortable. It didn't feel like like a place one could stay for an extended period of time. Wi-fi did not work 90% of the time and when it worked it was painfully slow. The hotel staff spoke very limited English which made it was difficult to communicate concerning the issues I was having. The hotel staff wou... Read more
Submitted on 23-06-2016
My Partner and I stayed here for one night before starting our tour and very thankful it was only the one. On arrival reception staff barely said hello, didn't speak very much English and when asked a question just nodded and didn't quite understand what was being asked. Went up to the room and felt like a sauna, the room did have AC but we had to wait quite awhile before it started to feel cool. The room itself was fine, had all the normal facilities, WiFi worked well in the room, however only ... Read more
Submitted on 28-06-2016
We are staying here several days for our fieldwork. I like the room as it is spacious with separate shower and bathtub, a balcony and many power sockets. Some restaurants and a massage center are just a stone's throw away. Some tourist attractions are also within walking distance like the Mekong River, Patuxai (war monument) and a very simple night market. The receptionists and bell boys are friendly and helpful. What really needs urgent improvement is the unhygienic condition at the breakfast ... Read more
from Vientiane, Laos
Submitted on 13-07-2016
I stayed in CityInn hotel 2 times for around 20 days with my colleagues and it was nice stay here. They have Good Staff, Nice & clean Rooms with wifi and good room service. I enjoyed Indian food also here. They serve good variety breakfast also. Nice stay in Vientiane..!!
Submitted on 13-07-2016
Have stayed in this hotel for more than 3 months on both business travel and holidays and the experience has been awesome. Free beer coupons, free swimming pool coupons along with good staff and food. Continental, Lao as well as Indian food is awesome. So overall a neat and clean hotel with all the facilities. Cheers!
Submitted on 19-07-2016
I love this hotel. The staff is friendly and nice. The service like a 5-star hotel. It's value for money. I booked the room via Agoda with special request : honeymoon. The hotel provided me the beautiful bouquet when I arrived the hotel. I love it. We will stay here next time if we come Vientiane.
Submitted on 21-07-2016
We were in Vientiane on business and stayed in City Inn hotel. It was really nice and clean and the food was super. Breakfasts were delicious and the chef offered a good choice of dishes. When we checked in they gave us coupons for free drink (including beer) and we were happy to use it while checking out ))) But we were most impressed with the service!!! We have traveled a lot and seen different hotels and staffs but the staff in this hotel was the best! We would like to say special thanks to T... Read more
from kuala lumpur
Submitted on 26-07-2016
Looking for a decent, conveniently-located hotel for two nights led us to CIV. Booked through TA based on above average reviews and nice pics. Not expecting too much except clean comfortable lodgings before concluding our travels in Laos. No surprises on arrival - they were expecting us. Our extra bed request was in place on a 4th floor room. Unfortunately the lift was out of service due to a power surge on the weekend and it hadn't been fixed. Observing that my elderly father had trouble walk... Read more
from Baerum Municipality, Norway
Submitted on 27-07-2016
Stayed at City Inn Vientiane for one night in December 2015. The hotel is OK - not bad, but not great either. Service was not noteworthy. Rooms were a bit below expectations. I would recommend looking at other accommodation options in the area before booking here in order to get maximum value for your money.
from Seoul, South Korea
Submitted on 28-07-2016
It was my business trip with my boss and I had stayed for 6-day. The building and facilities are a little old but It was clean. Everything was just okay but breakfast. It is locacted near the tourist street and easy to access the airport. And one more thing, free wifi but sometimes it's too slow to chech your email in the room.
Submitted on 30-07-2016
I had a fantastic expirience during my one month stay in City inn hotel in Vientiane.The service was exellent as well as the rooms where clean and always tidy, amenities in room are complete & statisfying.As far as the people working in the hotel there is no words to describe the kindness and willingness always try to give me the best information and help for all the matters, especially all the girls working in the front desk (Ms. Lovelie & Tadum). breakfast in the morning was excellent and plen... Read more
from Geneva, Switzerland
Submitted on 01-08-2016
I've stayed in so many hotels and found many to be good to great. But City Inn stands out for its incredibly friendly and helpful staff. No question or service is too difficult or complicated for them. I've had some issues and they jumped to the rescue! No hassles, no problems, they just got it done. Besides this the hotel is very well located in downtown Vientiane close to everything that you must visit or experience in this great city. The ceramic flooring is simply a fantastic reminiscence ... Read more
from Jomtien Beach, Thailand
Submitted on 12-08-2016
Check in very rapid and pleasant. Was greated with a complimentary fruit juice and coupon for a complimentary beer. The room was tidy and spacious and well appointed. The bed and bedding well above average in terms of comfort. The bath room featured a tub and shower with a full set of amenities. The breakfast buffet was great with a good selection of hot and cold dishes. I must add that the coffee was fantastic. This is a hotel that would suit the needs of a wide range of travelers. The ... Read more
from Kuala Lumpur, Malaysia
Submitted on 17-08-2016
Visited Vientiane in Laos recently had a wonderful stay at this Hotel , very friendly and obliging staff, reasonably good breakfast for the price we paid.Most importantly just walk down the street and u will arrive at the famous fountain area which has good entertainment and food outlets no need to take a taxi or tuk-tuk unless u are really not into a bit of walking ( 10 mins at the most ). A bit more walking will bring u to the river front which has a lively nite market . cheers.dave
from Shanghai
Submitted on 21-08-2016
Nice hotel with good service, manager is very smart and helpful, staffs are also friendly and nice. Room is clean, food is good and not so expensive. Wifi is ok. Location is convenient, close to city center, near to Mekong river.
from Kuching, Malaysia
Submitted on 29-08-2016
This is lovely hotel, I like the room with a little balcony. The beds are a comfort however I dont like the shower room, there is no shelf or place to put our soap or face cleanser. That is the only disadvantage, the rest of the room is ok. Breakfast is nice though not much food. The fried noodles was real good, it was one of the best. The hotel is generous, a voucher for welcome drink which you can choose beer, wine, soft drink or coffee.
from Washington DC, District of Columbia
Submitted on 10-09-2016
Stayed for one week on business, and one of the managers was very kind to meet me at the airport, which was only a 15-minute drive in daytime traffic. The rooms are simple but tastefully decorated, and I was pleasantly surprised to find them supplied with an iron and hair dryer. The hotel is on the edge of all the downtown shops and restaurants, so a quick walk to anything, but not so close that it would be noisy - it was quieter and more peaceful at night than expected. The only annoyance was l... Read more
from Vadodara, India
Submitted on 16-09-2016
Stayed in the hotel for almost 3 weeks while on a business trip. Key features of the stay and hotel: 1. Location is very good with a lot of options for all kinds of restaurants nearby 2. The hotel is very well managed with very courteous staff 3. Good, clean rooms and sufficiently spacious with decent sized balcony 4. Decent breakfast spread with sufficient options for both vegetarians and non-vegetarians 5. No in-house swimming pool, but the hotel has a tie-up with a public swimming pool that i... Read more
from Subang Jaya
Submitted on 27-09-2016
We stayed in this hotel a couple of days and in terms if cleanliness and location, I would give 4.5 stars. However in terms of helpfulness and HONESTY of staffs, ZERO. It started off with our driver, an ex staff of City Inn Vientiane hotel, whereby we forgot that we left our things in the car since we walked back to the hotel. The very next day, I asked the driver where is my bag, and he shrugged his shoulders saying he don't know. There was a power bank, my sunglasses and a few bottles of wat... Read more
from Vientiane, Laos
Submitted on 29-09-2016
Rooms are pretty Neat & Clean, However this Budget Hotel gets Booked quickly and also they do not extend the Customers Stay as they are always Pre-Booked. Food in the Restaurant is Average. Location is close to most of the Tourist Attractions.
from Singapore, Singapore
Submitted on 30-09-2016
I chose the hotel as it is within 5min walking distance to my company on Lane Xang Road. And I was pleasantly surprised that the hotel is also a 5min stroll to Nam Phu fountain and another 10 min stroll to the night market. The location was perfect to explore city center by walk. The staff in the hotel were very friendly and always smiling. They are also very helpful. I need to to change my USD100 to smaller note and the receptionist was helpful to bring to another outlet to find smaller change ... Read more
from Los Angeles, California
Submitted on 08-10-2016
Stayed in this hotel for two nights and they have great and very helpful staffs.I was traveling got Luang Prabang after my stay and the lady from the front desk, named Lovely, was able to get an overnight bus ticket. Great help that i did not have to go to the bus station to purchase it. Which was a half hour drive from the hotel.Also great recommendations of motor bike rental, local restaurants and massage /spa place. Great place to stay. Takes your mind off from the daily grind
Submitted on 04-11-2016
The location of the hotel is great...just at the heart of the city...... great hospitality...........i have stayed here for more almost 2 months..........tourist attractions are very close to the available almost all the time..........if you want some bars its always available near t u..........Mekong is only 5 mins walking distance....what u want more.............
Submitted on 09-11-2016
Great little hotel in central Vientiane! Good sized rooms, very clean, well- equipped bathroom and helpful staff. Good breakfast and attractive bar and restaurant. Highly recommended. We stayed here for 4 nights and couldn't have enjoyed our time more!
from Nottingham, United Kingdom
Submitted on 13-11-2016
The hotel is very well located, it is an easy to walk to most sights and good restaurants/cafes. The rooms are nice and clean and breakfast is quite good. It's not a luxury hotel, but the rating is based on the price you pay. There are much more luxurious hotels, but I highly recommend this for a nicely priced, clean and comfortable hotel.
from Luang Prabang, Laos
Submitted on 19-11-2016
Hotel located in a good area central to the city. Provided everything that was required albeit a little 'dated'. Safe in room did not work and was not fixed during 4 night stay. Breakfast was adequate but not great. Very clean and the staff very friendly.
Submitted on 21-11-2016
Overall, excellent place to stay with big and comfortable rooms, great food, music...very nice lobby to sit and relax...rooms have very good lighting and terrace with pretty view...exttemely helpful and polite staff....
from Wodonga, Australia
Submitted on 23-11-2016
This hotel is well located, easy to walk around.The room is clean but be aware about your value belonging. We stayed there last month ,my wife 's pearl box was missing one day before she would wear for the wedding. we reported to the manager, he reported to us later that nothing suspicious after they viewed CCTV.We have been looking around the room and safe box but could not see anything. When we checked out and just about to walked out a hotel man rushed to us and said housekeeper found the pe... Read more
Submitted on 01-12-2016
Picked the hotel for a last night stay after a month of trekking in the north. The room was spacious and clean and the staff were extraordinarily friendly. Breakfast was okay although it won't blow your hair back. Overall - you get great service in a neat standard city hotel. 5min walk to the fountain, 10 min to the river and night market.