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Villa Rosa Kempinski

Nairobi, Kenya (NBO)

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Based on 576 reviews
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Villa Rosa Kempinski
Chiromo Road, Nairobi, Kenya 00100

Based on 576 reviews
from Sydenham
Submitted on 30-05-2016
Had quite a nice time there but the guy at the gym is rude and treats black people like trash. The rest of my stay was brilliant. The breakfast was good and loved the selection of food. The bar had all the drinks I needed. Will be back surely!
from
Submitted on 05-06-2016
So today June 5th 2016, myself and a couple of friends came by the swimming pool area at Villa Rossa Kempisiki to take a swim. However the services rendered were not the best. It could have been better. Slow service for drinks, getting a locker took forever too. I just generally was not impressed with my service today.
from
Submitted on 05-06-2016
The hotel has a very nice ambience. The smile and welcoming gesture by the waiters and all hotel staff made the dinner which was well prepared very delicious. Saturday evenings they offer well done nyama choma. The parking is adequate and secure.
from Dubai, United Arab Emirates
Submitted on 06-06-2016
This Kempinski is not at the same level of being a Kempinski. Upon my arrival yes the transport from the airport was excellent on time and good car and the driver very friendly. As it was late i checked in and my card was charged. The king bed was made with 2 single duvet instead of 1 kind size duvet (still can't get the reasoning behind that), the breakfast had no cheddar cheese :-(( and then upon check-out my invoice was so wrong that it took at least 30 mins to get it right and give me back $... Read more
from Orland Park, Illinois
Submitted on 06-06-2016
An amazing gracious and hospitable oasis in Nairobi. Professional and pleasant staff enhance the experience of this 5 star hotel. The amenities are only one of the compelling reasons to visit Villa Rosa. They offer four quality restaurants, several lovely bars, a spa and much, much more. You need never leave the property during your stay- we didn't! Rooms are elegantly appointed and you'll adore taking your coffee in the garden. Every luxury that you would find in a fine European hotel is here. ... Read more
from London, United Kingdom
Submitted on 07-06-2016
Great welcome on arrival, staff were very professional. The ambience around the hotel was awesome and not to mention the exeptional service! We were able to enjoy every moment of the whole experience. Will definately be back!
from
Submitted on 27-06-2016
I,ve had the chance to visit Kempinsiki thrice with my friends and family . I must say that the hospitality , ambience , staff and food has always been top notch . Thank you for the Royal treatment . I would highly recommend it to everyone and most definitely different functions that any organisation or person might have . Am always spoilt for choice when it comes to the different cuisines and restaurants that they have to offer . It's time to try the spa for sure . Thank you Villa rosa ... am... Read more
from London, United Kingdom
Submitted on 28-06-2016
I would highly recommend choosing this hotel when staying in Nairobi. We were visiting the city for a wedding, deciding between The Fairmont Norfolk and Serena hotel. We were extremely happy with our choice. The standard rooms were of good size and the beds extremely comfortable. The decor tasteful and agreeable. Breakfast was ample and a nice touch was offering Mimosa's. It is a business hotel, you can tell by the guests however we still felt taken care of. The restaurant options were very good... Read more
from Nairobi, Kenya
Submitted on 28-06-2016
I had gone there for my Anniversary dinner with my wife. The food and Ambience were totally great. The waiters are polite and very helpful and the service was A1. Villa Rosa never disappoints. This is a place I will keep visiting over and over again. Can't get enough of it.
from Singapore, Singapore
Submitted on 29-06-2016
The Kempinski is a first world first class oasis in Nairobi. The moment you enter the waterfall entrance this new modern yet southern European inspired hotel you feel relaxed and safe. Hotel rooms are well appointed and new and were showing euro 2016 with premium sports channels. Gym whilst not big had many key essentials. Breakfast buffet is generous with very wide selection of heering. Service is good The lebanese restaurant was well appointed with good food to match. Hotel pick up service ... Read more
from
Submitted on 29-06-2016
Spent the weekend there and the experience was absolutely magical the rooms were exquisite the food was tantalizing with such a wide variety and the staff are ooh so friendly and helpful. The Tambourine restaurant with the belly dancer is quite interesting, absolutely loved the Sunday brunch at Lucca. Got a really great massage at the Spa! Would most definitely recommend it and cant wait to go back!
from
Submitted on 03-07-2016
As far as luxury hotels in Nairobi.. The Kempinski is by the far the best. The service was excellent, especially from the check in staff Sai and the concierge, George. The food is quite good in the hotel. We had lunch in the Italian restaurant on a Saturday where they do buy one get one free pizza. The pizza was very good and with the deal it is highly recommended. The only let down was that they were refurbishing the room above us and work started very early in the morning. We complained an... Read more
from Johannesburg, South Africa
Submitted on 04-07-2016
The Villa Rosa Kempinski is absolutely beautiful, well appointed and comfortable rooms with all amenities. The complimentary mini-bar is a great plus. The 5 dining options are all excellent, and offer different cuisines, something for every taste. The staff is extremely friendly offering great service. nothing is too much trouble. It was an overall amazing experience, especially as I visited other hotels in Nairobi as well. The location is wonderful for the business traveller. I am looking forwa... Read more
from Kenya
Submitted on 07-07-2016
Come on Kempinski! 3000/ for a swim for young children? I can accept that price for an adult as they are likely to use the sauna and steam room but for little kids? Really?! Even half price I would accept but not 3000/
from
Submitted on 13-07-2016
In June I had the privilege to spend one night with my husband in this beautiful hotel. And it was the most amazing start to our week in Africa. From the check in to the check out we were impressed by the hotel, the stuff, the services and the atmosphere! Highly recommended and definitely a reason to come back to Kenya!
from London
Submitted on 17-07-2016
Great five days in Nairobi at Villa Rosa, very well looked after by staff in restaurant, bar and spa. Great band played live, including a superb version of Bob Marley's Redemption Song. Room comfortable and well serviced. Security efficient and very much in evidence, both car checks and at front entrance. Really good experience.
from Nairobi Region, Kenya
Submitted on 18-07-2016
the best conference facility so far. They have caring staff hospital, quick to assist and make you feel really good. The hotel security is superb. the security checks are friendly and make you feel secure. the location is very good. The rooms are spacious and homely. Ambiance is at its best. good place to be.
from Algiers, Algeria
Submitted on 18-07-2016
Best business location good food CEntrally located and convenient to travel. Hosts one of the best food lounge and restaurants offering good cuisine. Rooms are great and spacious. Service quality excellent. The ideal hotel to avoid the famous Nairobi traffic jams wether you are touring or on a business visit.
from Windhoek, Namibia
Submitted on 18-07-2016
The Villa Rosa Kempinski in Nairobi has got to be in the top three of the most stylish hotels I have had the fortune to sleep in; and I have been in a few. From the exterior appeal of the hotel, to the lobby and then the rooms, it oozes class and elegance. For those who want to enjoy Nairobi in style, I cannot recommend any other hotel. The rooms were excellent. Generously spacious but still maintains that warm homely feeling. Dinner was excellent; a Buffett with a wonderful assortment of inte... Read more
from
Submitted on 19-07-2016
Had a great night at the Hollywood Themed Party on 15th July 2016! Great food, great company and great staff team! The location of the hotel is quite convinient and easily accessible from the City Centre.
from Nairobi, Kenya
Submitted on 20-07-2016
We had gone for dinner in December 2015, and the atmosphere and the service top class. Very quality utensils and the dining area is very welcoming. The wall to wall carpet is just amazing. It has very nice ample secure underground parking so nothing to worry about where you will park your car. Although its near a busy road, the acoustics has been done in such away that once inside, you don't hear anything from outside.
from
Submitted on 25-07-2016
What makes the stay there special is the outstanding friendliness of the entire staff. The room Service is excellent and the floor supervisors take special care of their guests. Elegant function and smokers lounges round the stay up with a vivid and pleasant bar and dining place.
from Washington
Submitted on 25-07-2016
Very good hotel. Excellent service. Good food, very friendly staff always helpful. Very handy information available from reception and all staff. Had an excellent massage and enjoyed my stay. Worth every penny. Keep up with the good work!
from New Delhi, India
Submitted on 25-07-2016
Almost faultless describes this hotel in a quick sort of way and if it falls within your budget I would have no hesitation in recommending this hotel. Reception was handled with finesse and efficiency whilst keeping big broad Kenyan smilesā?¦. And the porters are all friendly while maintaining a level of professionalism synonymous with a hotel with such a grand pedigree. The rooms are spacious enough for most needs and the bathrooms well appointed and scrupulously clean, once again that word ā??... Read more
from Hong Kong, China
Submitted on 26-07-2016
We stayed here for 2 nights before our safari trip in Maasai Mara. It's an excellent hotel - every aspect is top level. The room is very nice and the bed is extremely comfortable. The hotel overall is very nicely decorated and the service is undoubtedly 5-star level. The Italian restaurant LUCCA is awesome and when we told the waitress that it was my birthday, they immediately prepared a birthday cake for me - with candles and a group of lovely waiters/waitress signing the birthday song for m... Read more
from Cape Town Central, South Africa
Submitted on 26-07-2016
I chose this hotel because it was voted #1 on Tripadvisor. it is well located with a number of excellent restaurants around it. Breakfast was outstanding. There was a chap on Concierge - he had earned his keys... Now this guy..... he was simply OUTSTANDING... gosh, on the ball, friendly, definitely knows his customer. A Huge congratulations for employing him. He found us Fego Gaucho - probably one of the best restaurants in NBO. Check in was a little slow. I think it should be acceptable to have... Read more
from Berlin, Germany
Submitted on 26-07-2016
- Great rooms, a bit noisy though sometimes. - Internet could be a bit better - Spa is nice, pool doesn't have sun and is very small - Great hotel food, but expensive. - Good location - Good for a couple, okay for business
from Nairobi, Kenya
Submitted on 27-07-2016
Am sure most would agree that when it comes to treating your mum one pulls out all the stops.so this particular day i decided to visit the villa rossa in Nairobi for brunch.It was my first time and i wanted to see what all the hype was about.At the entrance my mother was given a rose and we were shown our table.on looking around all i could see was food and more food...from chinese to italian...the desserts were to die for.So many fruits and right there tickling my taste buds a chocolate fount... Read more
from
Submitted on 27-07-2016
Very friendly staff, exquisitely beautiful spa, and best massage in Nairobi town! Amazing burgers & wine from Balcony bar at aqeous. Sizeable swimming pool but sparkling clean & heated!!! Your trip to Nairobi is definitely not complete without a visit to Kempinski The Spa!!
from Paris, France
Submitted on 28-07-2016
Everything was good: from help with bookings and travel to room and excellent mattress to breakfast and to fine dining in the hotel's restaurants. Very good experience altogether and definitely much better value for money than many other hotels in Nairobi.
from Bacolod, Philippines
Submitted on 29-07-2016
This hotel was the host of an international medical conference. I was one of the speakers. As you enter the premises, security is tight. Someone entered our bus to check out luggage; sniffing dogs, entrance guard house. Airport-type x-ray before entering the lobby. So you expect something special. FaƧade and lobby are imposing with fountains, majestic staircases, an adjoining garden. There were more than a hundred delegates yet check-in was well organized. The problem was there were only 2 elev... Read more
from
Submitted on 29-07-2016
I Arrived at Villa Rosa on the morning of 7/26,staff were amazing,friendly,courteous and professional,when l arrived l was kinda rugged looking from 3 days of international travel,delayed flights and rebooking,the receptionist crew didn't seem really to think much of me at the time,l didn't look like l was capable of checking into that kind of a hotel,however that changed and l have nothing but great things to say about the whole kempiski crew,l couldn't ask for more,all services were prompt an... Read more
from Seattle, Washington
Submitted on 31-07-2016
The breakfast buffet they have on Sunday's is out of this world good! I would come back to Kenya just to eat here, the chefs are world class and the service is excellent, everyone's friendly. My favorite part if the fruit smoothie bar, but there is a mass selections of diverse options that will definitely satisfy anyone's taste buds.
from
Submitted on 31-07-2016
Another stay, amazing welcome experience. One of the best in Africa. New red wine selection at the bar- again, well picked. Perfect room with balcony. Great gym. Looking forward to tomorrow's breakfast. Arriving on Sunday always guarantees little traffic ;-)
from
Submitted on 31-07-2016
This is one of my all time favorite hotels! My husband and I spend three days here after a week on safari and we couldn't have been happier. George, from concierge, was invaluable to us and he went out of his way to make our stay in Nairobi extra-special by setting up a driver to take us around the city but the best part was that he got us a private tour of Giraffe Manor and the adjacent Giraffe Center! It was the highlight of our trip aside from visiting our adopted baby elephants at the David ... Read more
from
Submitted on 05-08-2016
First the cost - it's priced at a premium, we Paid circa $ 300 per night. Rooms were neatly done but really it was a bit too cramped. Breakfast - good. They could hv made the fresh juice counter live.. However, the service during breakfast was quite average. Two really poor things - 1. The worst part was the construction behind the hotel. They were drilling all day. 2. One a specific day, I was coming into my room and there was one housekeeping chap coming out. Thought they kept door... Read more
from
Submitted on 05-08-2016
We booked the hotel for two weeks- deluxe balcony room with an extra bed. Our plane from UK landed very late in the evening, by the time we got to a hotel was well over 11pm. The check in was quick and efficient, we were not shown to a room only to a lift. We are not due to leave for one more week, but certain things do frustrate me, therefore here comes my review before we even depart: When we got to a room, the extra bed was not in, I requested the bed at around 11pm instead of waiting for ... Read more
from Nairobi, Kenya
Submitted on 07-08-2016
The first you note on arrival, as you drive in, is the impressive security. Sniffer dogs, thorough searches by the security team; the works. However, my pleasure slowly turned to irritation then displeasure when the security team sought to confiscate a pocket knife that remains in my car, for my protection, at all times. My issue was not with them taking it but rather my fear that I would certainly forget it when I was leaving. Also I did not understand why it could not remain in my car. After... Read more
from Shanghai, China
Submitted on 08-08-2016
First time to Kenya, Nairobi, we arrived late... first impression of International Airport arrival is poor... Our hotel was there to pick us up, about 25 min drive depending on traffic we arrive at Kempinski. The Hotel is up with European standards, located in 'Westlands', an area frequented by foreigners, and biz people, there are great restaurants and shopping malls near by, the city center is about 15min drive (depending traffic) the room itself is very comfortable, spacious, bed, sofa chair ... Read more
from Nairobi, Kenya
Submitted on 10-08-2016
I held my wedding reception and had my night at VRK. Food was perfect as well as room. Enjoyed the service and hospitality. Easily the best hotel i've been to in Kenya. Highly recommended for banquets. View from room overseeing the city/highway and lit swimming pool is good.
from London, United Kingdom
Submitted on 10-08-2016
Pros: 5* hotel. High security, they screen all cars and people entering the complex. 4 Restaurants in the hotel, in the hotel if you do not want to venture outside the hotel. Staff are very friendly and helpful. Rooms are spacious, high finish and clean. Good size gym and heated pool. good wifi bandwidth. Multiple english speaking sports and movie channels in your room. Bottled water provided in your room every day. Cons: Expensive, slow room service, average breakfast.
from Nairobi, Kenya
Submitted on 11-08-2016
Had a business confrence 20 people and all went without a hitch. Perfect location ..easily accessible. Very well trained friendly staff and the food is ok. Its however for high end market prices being slightly higher as oposed to the market rates.
from Mombasa
Submitted on 15-08-2016
Beautiful Hotel and centrally located. Breakfast was awesome and so was the service. We were upgraded to a bigger room and it was beautifully done. Do not miss the Moroccan Lounge! I highly recommend this hotel!
from Nairobi, Kenya
Submitted on 15-08-2016
Arrived in Nairobi just in time to go for dinner with my beautiful lovely wife. We drive in the security check is friendly no hussle, ample parking, we find our way to the lobby reception where we are guided to the Tambourin Moroccan restaurant, the drinks and food and the suprise Aniversary cake are lovely, the food is exceptionally good.
from Nairobi, Kenya
Submitted on 05-09-2016
One of the best hotel in Kenya which boosts hosting very high end clients including various presidents. One of the hotel with a presidential suite. Located just three kilometers from city center, the hotel boost of excellent ambiance and first class service to all customers.
from Melbourne, Australia
Submitted on 05-09-2016
Spent a few nights at the Villa Rosa recently with my wife either side of our 8 day safari of Kenya and Tanzania and were thoroughly impressed. After so much time on dusty safari roads this was a wonderful place to relax for a few days. Nairobi may not have the best reputation for safety but the Villa Rosa does an amazing job with its security making guest safety a high priority. Rooms and amenities are all of a high standard which is what you'd expect from a 5 star Hotel. There are many good r... Read more
from
Submitted on 05-09-2016
For us Kempinski Nairobi was like a transit Hotel. The staff was friendly, warm and always willing to help. Thanks to Kelvin, Front desk, and Walter, concierge for all the arrangements and solving the problems that we had during our short stay. Gentlemen, you are great. We decided to dine in the Hotel. First time we chose Moroccan restaurant on the top where we were served by Oscar and Pennita and another evening we went to 88, Panasian restaurant. Service was attentive, staff approached us sev... Read more
from Johannesburg, South Africa
Submitted on 07-09-2016
An amazing five star hotel in a very good location on Waiyaki Way in Westlands. The finishes of the hotel are just incredible. No cost was spared to ensure a sense of complete luxury. Marble finishes, heavy wood, water features, and gardens. The hotel restaurant and bar are similarly beautiful. There are three additional restaurants to choose from on the property, Moroccan, Japanese and Italian, all exceptionally fitted out with top notch chefs. The service is professional and fast, the gym and ... Read more
from Holon, Israel
Submitted on 07-09-2016
I travel for business workshop, the service and the kindness of the stuff is amazing , keen to help and serve you in the best way. The rooms are clean and look and smell good. Some rooms has also nice balcony to the swimming pool. The hotel has nice facilities such conference rooms, nice but small pool, gym , spa all you need to relax. I was my first time in Kenya and this hotel leave me with good impression for my next visits. Very recommended.
from Nairobi, Kenya
Submitted on 11-09-2016
My friends took treated us to dinner on the restaurant in the first floor and we had great time together. There was a great selection and variety in the buffet meal. The staff was quite helpful in assisting us to find the restaurant on the first floor. The ambience in the entire hotel is fascinating.
from Malindi, Kenya
Submitted on 12-09-2016
I enjoyed my weekend in the Spa every time I come here. Thank you for the hospitality level and professionalism. the pool was warm and comfortable. The hotel stay was exceptionally great, i enjoyed every breath of it. The staff were not only helpful, but as well polite and with great service.
from
Submitted on 12-09-2016
This is our second time staying in the Villa Rosa and it's always relaxing and peaceful. With a Great Guest relations Team. Always look forward to staying here when in Kenya. Very secure place to stay.
from Doha
Submitted on 12-09-2016
This was our first visit to Kenya, and after 3 days in the Masai Mara, what an awesome place to retire to in Nairobi. Every aspect of this hotel was top notch, from security, to reception to housekeeping, this place is truly amazing. The hotel receptionist, Anne made sure we were taken care of and went above and beyond to make our stay memorable. I will definitely recommend this hotel hands down. Thanks, Anne and the rest of the Villa Rosa Kempenski staff for a wonderful experience in Nairobi.
from Cape Town, South Africa
Submitted on 12-09-2016
I facilitated a training course at this hotel and was impressed by the high levels of equipment, facilities, catering and service provided over two days. The conferencing staff were very attentive and the snacks and food provided for in abundance. It is used by international delegations and heads of state and the many security procedures strictly applied.
from
Submitted on 13-09-2016
I've been traveling to Africa lately and considering what you get for a lot of money is a lot of times disappointing. But staying the at the Villa Rosa Kempinski was a pleasant surprise. The pickup service from the airport was good and professional. Checkin process was smooth and the room was comfortable, though a bit small for the price. Food was good, especially if you fancy eating Indian in Africa. The staff was polite and attentive too. Downside was that there a no pedestrian walkways from t... Read more
from Mumbai (Bombay), India
Submitted on 14-09-2016
We had a lovely stay here for 3 nights with children. Had the family room. The bed, the room and the bathroom was top notch.. with excellent shower and top quality toiletries. All the restaurants, cafe were pretty good. In room dining was excellent. The highlight of our stay was the heated (HOT) pool. swimming in the open cold enviorment with HOT water pool is an amazing feeling. Very refreshing. will def stay again.
from Munich, Germany
Submitted on 18-09-2016
It was my first time in Nairobi and my stay in Villa Rosa made it really a very special stay. It was simply the service and the people behind this service which were so special for me and which I want to describe in more detail ... and I hope I do remember the names well here... 1) Reception - Anne: It was at approx 2am when I had a question to solve a topic in respect of wrapping some gifts, I bought earlier at a Massai market. I needed to have that clarified as I was leaving the next day. Ann... Read more
from London, United Kingdom
Submitted on 18-09-2016
Modern, with a colonial style, and great facilities. Best wifi in any Nairobi hotel I have stayed, and the bars and restaurant choices are good Stayed in an executive balcony room, which was spacious and comfortable. As a member you get a free mini bar and lounge access, all good. Best hotel I've stayed in Nairobi, and comparable in price to the intercontinental, which is a bit dated now.
from
Submitted on 18-09-2016
I needed to make a birthday extra special for a loved one and could not have chosen a better place. We were treated like royalty - exquisite set-up, mouth-watering food, excellent and friendly service
from Nairobi, Kenya
Submitted on 19-09-2016
I have attended conferences/events at Villa Rosa Kempinski a couple of times and they are great at it. Finally I had the opportunity to stay here with my family and it was nothing short of amazing! Their service is excellent; check-in was smooth, great staff - always ready to help, meals were great and the hotel facilities are all top-notch. They had forgotten to have a baby cot in our room, but that was sorted in a matter of minutes (if not seconds). Kudos to the entire Team! Looking forward t... Read more
from
Submitted on 19-09-2016
On 17th Sep 2016, I (succesfully!)proposed to my girlfriend at the Villa Rosa Restaurant. I had contacted one wonderful Lady called Rose days before who was so amazing(God bless her) in helping me out with the finer details of the day,even chipping in ideas for the night. She went out if her way to reassure me&plan for the day and despite being off duty that night she made sure she handed over professionally to the staff present led by one Stanley. The arrangements- from a corner table,rose pe... Read more
from
Submitted on 21-09-2016
I celebrated my mum's 56th birthday last evening with family and friends at the Tambourin restaurant and it was fantastic. I started planning in August and when I first emailed the hotel I got an immediate response. From there they followed up with me on my vision for the bday and all. Yesterday was perfect. Mum was overjoyed! My aunties were turned up! We laughed, ate to our fill and danced. The staff joined us in singing and dancing for her...it was beautiful and I couldn't have asked for a be... Read more
from
Submitted on 22-09-2016
Excellent and personalized service. Very professional staff. Very responsive to requests. They anticipate the clients' needs and meet them. Was there for a 5 day training and they offered suggestions to break the monotony.
from Johannesburg, South Africa
Submitted on 24-09-2016
We booked Villa Rosa Kempinski for 2 x half day conferences including meals for about 12 people on each day. Our experience was outstanding. Firstly, the hotel is beautiful and picturesque. Just exquisite. Then the service we experienced matched that. On both days we had a very pleasant lady called Judith assisting with food, drinks and any other requests. Her Can Do attitude is worth mentioning. Nothing was too much to ask. Judith's favorite answer was yes. She completely made our experience me... Read more
from Nairobi, Kenya
Submitted on 27-09-2016
There's a reason why Heads of State stay at Kempinski Nairobi. It's truly a five star experience. The service, food and accommodation is excellent, not to mention their spa. Had a lovely stay and have come back often for the Sunday brunch.
from Shenzhen, China
Submitted on 27-09-2016
Hosted my Chinese partners here and the service class was high and seamless in keeping the Kempinski Standards of our previous destinations. Many Thanks to Levinah for the help despite language challenges by our guests who really enjoyed their stay within this efficient and beautiful facility. The gate security + the receptionist oozed professionalism hence infused great confidence to my guests.
from Cambridge, United Kingdom
Submitted on 01-10-2016
I think local Kenyans see this hotel as a bit out of the way in the city, but for me it is in an oasis of security, luxury and class. The property is very attractive, the room and dining options are superb and the service is off-the-charts amazing. It is the no.1 hotel in Nairobi by some distance.
from West Malling, United Kingdom
Submitted on 02-10-2016
We stayed a night on our way back to England and can't complement the staff enough for their amazing hospitality. We requested a late checkout and nothing was a problem. We relaxed in the spa and had an amazing massage. A special thanks to Robert at the front desk for all his help.
from London, United Kingdom
Submitted on 02-10-2016
Nice quiet hotel with great service but note that this is a high profile hotel in Kenya. There are strict security measures to enter the property. The night I arrived, Kenya state TV were broadcasting a current affairs programme live from on of the terraces. The next day at least 3 regional heads of states (with their entourages) stayed at the hotel. The rooms are decent sized and up to the Kempinski standards. A free mini bar and lots of free bottled water helped make the stay even more en... Read more
from Adelaide, Australia
Submitted on 03-10-2016
Great hotel, very secure, classy, great service, great buffet breakfast, quality amenities and well priced for what it is! Also very impressed there is free WiFi throughout, even in the rooms which is sometimes not the case! Would definitely stay again if I come to Nairobi!
from London
Submitted on 04-10-2016
Stayed here for business - it's a really nice hotel with friendly staff. Rooms are great as is the service. Never been to Kenya before so I was slightly shocked when I arrived that all vechiles and individuals need to be searched before they enter the hotel. As I said I was shocked at first but when I thought about it, it made sense and I actually fely reassured that this was being done - the way the world is these days. You have to have all your bags scanned and you also have to walk throug... Read more
from Dubai, United Arab Emirates
Submitted on 07-10-2016
I recently stayed at the Villa Rosa Kempinski Hotel & I cannot praise the team enough. They are the most friendly, helpful and sincere team & always had a smile. The concierge team where amazing with helping us arrange transport, great tips on places to visit, shopping spots & general local knowledge. We were on a leisure stay & the rooms were spacious, ultra clean & very comfortable. F&B was awesome! The breakfast buffet was a very generous spread of fresh & cooked options as well as a juice... Read more
from
Submitted on 07-10-2016
I don't know how to describe the treatment we got 1st Oct 2016 during our wedding anniversary. We have a membership at Kempeski and we decided to redeem our one night accommodation offer, bottle of wine, cake and flowers. So on this day we arrived around 6pm to find our room superbly set up. Wine in the room and a short while later the cake came. We had a great dinner and really enjoyed the big room with massive balcony. The next day I went to take the vouchers for the cake, flowers and wine a... Read more
from Nairobi, Kenya
Submitted on 08-10-2016
Very good service. More than i expected, its a hotel that i would love to visit again and again. Very clean and very helpful staff. Food was good too. Lots of parking too. It was very nice. We were celebrating our 10th wedding anniversary
from Wenatchee, Washington
Submitted on 09-10-2016
This was my first hotel stay in Africa and I was pleasantly surprised with the excellent accommodations. The room was well appointed with a free mini-bar. The breakfast buffet was excellent with a large number of food selections. The swimming pool is quite lovely. We were given a smoking room initially which we did not request. It took quite awhile to get a non-smoking room, but the staff were polite and anxious to find a room that met our expectations. At the entrance of the hotel, there is a... Read more
from
Submitted on 10-10-2016
The place is all impecable, clean like new, staff eell groomed, friendy but professional! We liked mr Barnabas company and all the sfaff were amazing. The food we had was made by an italian chef, knowing what he was doing, tasted fresh and yammy. Designed for a classy eye, this hotell offers you arabic lounge and restaurant, asian, etc. The spa, ladies , you cannot miss. It is huge and luxorious. Can t wait to go back again! Manuela, Romania
from Nairobi, Kenya
Submitted on 11-10-2016
Loved the hospitality and customer service offered, the food was quite exceptional, the room was very cozy. My favorite was brunch on Sunday and the Moroccan restaurant. Will definitely be back. Thank you for an amazing experience
from
Submitted on 11-10-2016
Home away from home and so much more. The ambience, service, people are all wonderful, and made the stay so memorable. I will definitely visit Kempinski again especially the Spaš???š??¼š???š??¼. The massage at the spa was so relaxing and peaceful.
from London, United Kingdom
Submitted on 12-10-2016
I recently returned from a two day business trip at the Villa Rosa and it was excellent. Every staff member at the hotel that me and my team came across was lovely and couldnā??t do enough for us. We organised our event from the UK and Caroline from the sales team ensured that all of our requests were met when we reached the hotel. Nikolas and Lynette from the banqueting and IT teams were very helpful and are a great asset to the hotel. All members of the banqueting team who worked on our ev... Read more
from Houston, Texas
Submitted on 12-10-2016
On my first trip to Kenya in January 2016, I was nervous about being safe while traveling, working and lodging in the city of Nairobi. I have since learned to love Nairobi and the people that I have met and worked with while there. I'm eagerly looking forward to working on future projects within this rapidly developing city. Nairobi is the place to be! Having said this, I must confess that The Villa Rosa Kempinski hotel went a long way towards reversing my nervousness. The hotel feels very saf... Read more
from
Submitted on 14-10-2016
I was here for just a day(business) and I was not taken away by the food choices in the buffet considering there was a number of different nationalities in attendance, that said the staff were okay and the place has great security measures in place.Thanks
from Muscat, Oman
Submitted on 17-10-2016
The service was excellent and had a personal touch. In particular, the team at Cafe Villa Rosa restaurant (Esther, the two Caroline and Rose) and those at Lucca Restaurant. It was my girlfriend's birthday while at the hotel and these ladies and others in their team made the day count. That earned me more brownie points w/ her (smile). This made our experience very homely throughout the one week stay. The room had a good view of the main street and overlooked the shrubs of leafy Westlands. Good... Read more
from
Submitted on 18-10-2016
Being at Villa Rosa Kempinski, was an awesome experience with what comes with its level of hoteliers. The staff were great. The hotel has got enough parking. My evening there was for a dinner buffet; I particularly enjoyed all the courses, although at the main course, the chicken seemed overly spiced with rosemary. However, That particular evening was filled with lots of adventure; as my immediate neighbors had a surprise birthday-and the staff at cafe Villa Rosa came up to sing for them. The st... Read more
from
Submitted on 19-10-2016
Villa Rosa is in a strategic place, in Nairobi, and has a nice location. I would advise this hotel for business travel but not for western tourists going to Kenya to discover Africa. Its best is the Lucca restaurant, an italian restaurant. The food was great (they really use imported italian food) and not too much expensive, the pizza delicious. I did not like the servicescape, though. Staff is very polite and welcoming with a professional attitude. Wi-fi is not strong in some parts of the ... Read more
from Nairobi, Kenya
Submitted on 19-10-2016
The ambience was great, super helpful and friendly staff. The architectural design was also on point. The food was also delicious and amazing. Had a great time and will surely visit again soon. Security is also taken a notch higher
from Nairobi, Kenya
Submitted on 24-10-2016
We stayed here in October for our wedding night. We were welcomed very well and they did a very nice set up for our room. Special thanks to Kennedy for making this happen. The service was super, very friendly staff and the food very delicious. The rooms are veeery nice and I recommend this to anyone.
from London, United Kingdom
Submitted on 24-10-2016
We stayed for a night, arriving late and leaving early, so didn't eat any food in the hotel at all. Friendly efficient check in. Room good size with big bath tub. Room was actually set up for another person with a welcome letter for him, but extra towels arrived quickly.
from Dusseldorf, Germany
Submitted on 24-10-2016
Stayed just for 1 night but have got a nice service expiriement here. Picked up at the airport. shuttle service used the drive for some sightseeing. Hotel itself with really comfortable rooms. The breakfast was great. so much choice, fresh and well presented.
from Harare, Zimbabwe
Submitted on 25-10-2016
so i went to Nairobi .. people will tell you about the scary security situation but when u check into Villa Rosa you will be assured of a safe stay in Kenya .... with extra security details around to make sure we were all safe ..well many thanks to the team Hudson, Kenneth, Margaret and her team Stephen and Sammy
from Washington DC, District of Columbia
Submitted on 25-10-2016
I travel to Nairobi for business a lot and have stayed at this hotel a few times. The location is a bit weird being off a highway, but still okay. The rooms are very nice and the hotel space is beautiful. The grounds are very nice and the hotel is very stress free. No issues during my stay, but even so the staff are more than willing to assist at all times. The hotel is definitely more of a business crowd and built for that crowd. Highly recommend!
from Paris, France
Submitted on 25-10-2016
Good breakfast and service. Location is central and security is very high. Rooms need a bit of refurbishment but it is not shocking. The highlight of our short stay was the friendliness of the staff and the efficiency. If I may recommend the "espresso" coffee to be changed to European standards it will be good!
from Kharkiv, Ukraine
Submitted on 27-10-2016
This is true classic luxury hotel. Although the room was a bit smaller and a seemed a bit dated as I expected, it did not spoil the overall impression. This is a truly luxurious, classic hotel. Very clean. Fantastic breakfast and diner buffet. Excellent workout facility and a good open pool. Very efficient service. I definitely recommend this hotel!
from Helsinki
Submitted on 31-10-2016
Such a fabulous luxury hotel in Nairobi! We really loved it from the moment we were met on our arrival. The staff were polite and professional, hotel is very beautiful and cosy. Room was lovely with very comfortable big beds. Shower was good and quality of towels too. Breakfast was fantastic.
from London, United Kingdom
Submitted on 03-11-2016
Staff are well trained, security is always alert, good location to commercial around. Breakfast was per our expectation and the hostesses were so welcoming!! Our room was nice and quiet. We will visit again whenever we are around.
from
Submitted on 04-11-2016
I visited Nairobi 3 days for business and stayed at Villa Rosa Kempinski. The hotel is new, the location is good, the staff very friendly. I enjoyed also with a colleague the hotel Italian restaurant. One draw back is the constructions going on near the hotel, it did not disturb me since I was on the other side but my colleague had to change his room.
from
Submitted on 07-11-2016
We were greeted with smiling faces and check-in was smooth. Room was spacious and clean...could have been more technically equipped though. Bfast was also nice and rest all was also up to the mark. It's appropriately located in the heart of the city and for its location, the hotel is quiet and u don't hear horns inside your room. The bad part is journey to and from anywhere in the city to the place. If you are going to stay in city, stay here. If you can afford to stay on the outskirts, bette... Read more
from London, United Kingdom
Submitted on 07-11-2016
From the reception of a Queen or King, to service...all is magnificent. No wonder they were able to accommodate the president of USA, Barack Obama in 2015. Security is not something to worry about with the excellent surveillance systems everywhere. The security detail is just excellent, and they are good in welcoming too. Very excited to realize they have a recreational space for kids, so families can also hang out there for a week or even more. The rooms are well designed and suite any pref... Read more
from Singapore, Singapore
Submitted on 10-11-2016
Well placed in Nairobi (i.e., not too far from city center) the hotel facilities are just right for a business traveler. Breakfast has good options (incl., idli, sambhar). :) The pillows were a bit too soft. :(
from Vratsa, Bulgaria
Submitted on 14-11-2016
One year ago i was spending hours looking for reviews in many forums about New Eve in Nairobi. After 6- days safari we wanted to find the perfect place to celabrate the New 2016. And we found it. It was amazing 5 star experience, Masquerade ball with live disco music and DJ after midnight! Stylish New Eve Gala dinner in their ball room, amazing bufet, wines from south africa, french shampagne like a welcome drink. Great party atmoshpere, elegantly dressed people. Dont hesitate to spend there New... Read more
from Johannesburg, South Africa
Submitted on 16-11-2016
I love this hotel. Great for business. Big lounge area to sit and have meetings or relax. Wonderful food. Great service. But you need to sort the noise from the road out with double glazing windows or something. It keeps you awake at night. Come on guys. Such a great hotel and we use it for conferences and business so we support you but this is the second time I'm raising this and not seeing you action anything.
from Washington DC
Submitted on 17-11-2016
Best stay of the year. Pauline in the buffet dinner restaurant went above and beyond to ensure customer satisfaction and I greatly appreciate her allowing a very hungry late guest to have a bit of food before closing.
from
Submitted on 19-11-2016
I wanted to make a surprise marriage proposal to my girlfriend in Nairobi...spent days thinking of the best venue and finally settled on Villa Rosa. The staff there made it a memorable day, they were very helpful, professional and always calling to update me about the arrangements. Due to the good service I decided to enroll for the Rosa Collection. I have been to 90% of the top hotels in Nairobi but none beats Villa Rosa Kempinski.
from Coimbatore, India
Submitted on 20-11-2016
Me and my colleague stayed here for 3 nights. We were recieved promptly in the reception, as we had a day tour booked and didnt want to check in immediately, villa rosa immediately showed us their spa rooms where we could freshen up. Breakfast and lunch was amazing at cafe villa rosa and one of their hotel staff members at cafe villa rosa "Caroline M" was amazing to us, every day morning she made us these exotic fruit punches that were absolutely amazing. The steam rooms and sauna were also awes... Read more
from Vienna, Austria
Submitted on 21-11-2016
This is really a perfect hotel, design, room quality and stuff quality all perfect. Its a Kempinski and thats fine. Like it and will come back Breakfast is so nice and they offer lots of organic and "healthy " stuff. One of my best experiences.
from Nairobi, Kenya
Submitted on 24-11-2016
I love this hotel. Great for business. Big lounge area to sit and have meetings or relax. Wonderful food. Great service.This is really a perfect hotel, design, room quality and stuff quality all perfect. Its a Kempinski and thats fine. Like it and will come back Breakfast is so nice and they offer lots of organic and "healthy " stuff. One of my best experiences.
from Nairobi, Nairobi, Kenya
Submitted on 28-11-2016
My mom, daughter and I had a superior room on the fifth floor which had an amazing view of the city. The king size bed and the extra bed were appreciated. My biggest disappointment was in the restaurant service where there was a mix up with our order, meaning more wait time and at billing they got the bill right at the third try.
from
Submitted on 29-11-2016
I had an awesome time at Kempinski. We were attended to by a polite gentleman called Fredrick . He recommended Garden soup and it was exquisite. Kudos Fredrick It was my first time there but I will definitely be back for more of that warm welcome.
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