Hotel Features.
Recreational amenities include a children's pool, a health club, a spa tub, a steam room, and a children's club. The property's full-service health spa has body treatments, massage/treatment rooms, facials, and beauty services. This 3.5-star property has a business center and offers small meeting rooms, a technology helpdesk, and technology support staff. Wireless Internet access (surcharge) is available in public areas. This Mombasa property has event space consisting of banquet facilities and conference/meeting rooms. A bar/lounge is open for drinks. Room service is available 24 hours a day. For a surcharge, shuttle services include an area shuttle and a shuttle from the airport to the hotel. Guest parking is complimentary. Wedding services, concierge services, and tour/ticket assistance are available. Other property amenities at this Art Deco property include barbecue grills, gift shops/newsstands, and laundry facilities.

Guestrooms.
338 air-conditioned guestrooms at Sarova Whitesands Beach Resort & Spa feature coffee/tea makers and safes. Balconies offer sea, pool, or garden views. Beds come with memory foam mattresses and premium bedding. Bathrooms feature shower/tub combinations and complimentary toiletries. Wireless Internet access is available for a surcharge. In addition to desks, guestrooms offer direct-dial phones with voice mail. LCD televisions have premium satellite channels and free movie channels. Rooms also include windows that open. Guests may request irons/ironing boards and hair dryers. Housekeeping is available daily.

Tulia Spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic treatments. This ocean view spa is equipped with a sauna.

Children under 12 years old are not allowed in the spa without adult supervision. Guests under 4 years old are not allowed in the spa.

The recreational activities listed below are available either on site or nearby; fees may apply.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Notifications and Fees:

• This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
• Guests must transfer to the property via required shuttle and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• All guests staying in hotel guestrooms must be registered with the hotel.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
• No pets and no service animals are allowed at this property.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• Airport shuttle fee: USD 30 per person (one way)
• Airport shuttle fee per child: USD 15 (one way), (from 4 to 12 years old)
• Late check-out fee: USD 180
• Fee for wireless Internet in business center: USD 30 (for 24 hours, rates may vary)
• Facilities fee: USD 40 per person, per day

- Spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.