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Hotel Intercontinental Tokyo Bay

Tokyo, Japan (NRT)

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Based on 1226 reviews
You can enjoy relaxing in comfort with an inspiring view of the Tokyo Bay waterfront areas,
Style: Intercontinental Hotel
Room & Rates
Twin 2 Single beds - Hotel Intercontinental Tokyo Bay - 1

Twin 2 Single beds

Twin 2 Single beds - Hotel Intercontinental Tokyo Bay - 2

Twin 2 Single beds

Double (River View) 1 Single bed - Hotel Intercontinental Tokyo Bay - 3

Double (River View) 1 Single bed

Hotel Intercontinental Tokyo Bay
1-16-2 Kaigan, Minato-ku, Tokyo, Tokyo, Japan 1058576


The InterContinental Tokyo Bay occupies a prime location, only a short distance from major business, shopping and entertainment centers. The Tokyo Monorail and the hotels shuttle service provide convenient 30-minute access from to Haneda Airport. A walkway connects the hotel to Takeshiba Station, and the popular Odaiba area, Tokyo Big Sight and the Shiodome development are all within minutes. The famed Ginza shopping district can be reached in 10 minutes by car.

Why Stay Here

  • Lounge
  • Luxury Bedding

Resort Details

The Club InterContinental Lounge is the exclusive lounge for guests staying on the Club InterContinental Floors and the Club Executive InterContinental Floors where they can enjoy the highest quality service. Guests may check in and check out in this lounge with a spectacular view of Tokyo Bay, Rainbow Bridge, and Tokyo Tower, and they may enjoy breakfast, afternoon tea, drinks, and meals (Club Dinner) prepared by top chefs along with one of the finest panoramic views in the Tokyo metropolitan area.

Accommodation Details

The InterContinental Tokyo Bay presents newly renovated guest rooms on its Regular floors. We offer our guests the best hospitality that excels on healthfulness and a restful, Quality night sleep, we have collaborated with companies that lead in their industries Such as Seally for bed and Nishikawa for comforter. You may select the room of the view from Rainbow bridge, Sumida river, Tokyo Skytree or Tokyo Tower.

Based on 1226 reviews
from Sydney, Australia
Submitted on 24-05-2016
I have to start by saying to rate this hotel as average is a little harsh, however my reasoning is simply they don't appear interested in feedback as I have stayed several times. Almost everything is very good and service is exceptional. Buffet breakfast is a joke for a 3 star hotel let alone a 5 star Intercon. Food and drinks are very expensive but I can live with that as it's 5 star and a global standard. I just can't get over paying how appalling the buffet breakfast still is. I only w... Read more
Submitted on 30-05-2016
The hotel just next to Tokyo bay and the view from the room is very good. The hotel is also within walking distance from the famous Tokyo tower (old), during the night it is beautiful. The hotel also provides free bus to train station. However, the room is a little bit small compared to the price you paid. The location is a little bit isolated, you have to walk to the other side of the train station (15 min) to find good restaurants. But the hotel staff members are very friendly to help you in a... Read more
Submitted on 01-06-2016
We stayed 7 nights at this hotel. It is at 10min walking from the Hamamatsucho JR station, and at 2 min from the Takeshiba station. Our room was very comfortable, and we received an upgrade because of my IHG spire elite status. We were at the 19th floor and the view to the bay was nice. Is is easy to go anywhere from the hotel, because of the JR railways located in Hamamatsucho (Yamanote and Keihintohoku); Besides Odaiba is really close to the hotel via Yurikamome line. I didn't have the need to... Read more
from Berlin, Germany
Submitted on 01-06-2016
We arrived early after a very long flight and Mr. Fukuda from the front desk performed for us a perfect start. Thanks very much for that (DKM forever)!!! The rooms he gave us was fantastic with a sensational view over the river. We went to Kyoto by train and this was such a great job from Mrs. Tachikana, the best concierge ever - thanks very much for your help you have done a great job. People like these two and many more at this hotel make the difference and they are the real reason to stay at... Read more
from berkshire
Submitted on 04-06-2016
This hotel and it's staff are amazing! From the minute we arrived to the moment we left they made us feel special. We arrived a little earlier than the usual check in time but they allowed us to check in early and upgraded our room. Rooms are spotless.. With everything you can ever need. Iron, lovely extras in the bathroom and a well stocked mini bar. Rooms are beautiful and clean... Breakfast has something for everyone.. Again the staff were great, very polite and the restaurant is ... Read more
from Hong Kong, China
Submitted on 07-06-2016
We arrived on a Saturday night at late night. We drove from the airport to the city. Unfortunately signage was not very clear at the hotel and we spent a while to locate the car park. Moreover, there is no free parking at this hotel. It costs us like 2500 Yen just for parking overnight (we left at 10am the next day!) Check-in staff could speak English, but he was not being very courteous as nobody helped us with bags (something which we expected for a 5-star hotel like this!) Lobby is nicely de... Read more
from Singapore, Singapore
Submitted on 11-06-2016
This was my business trip to Tokyo and chose usual intercontinental chain for my surprise this property do not meet the standards of IH. Location: good location not far from haneda airport and the monorail station. Room: room size are good compare to real estate crunch of japan. Bed is good. Amenities provided as usual IHG chain. Staff: the staff at hotel is pleasing helpful but not at lobby lounge. The house keeping need improvement turn down service left curtains open and sun is out on your... Read more
from Madrid, Spain
Submitted on 14-06-2016
I travel 2-3 times per year to Tokyo, and I am always at the same hotel since 2001. It is an amazing hotel, very well connected , big room and very nice staff. I never have breakfast there because it is an amazing buffet and I need only coffe and toast
Submitted on 21-06-2016
Nice comfortable hotel with great view of Tokyo Bay. It provides free shuttle bus service to & from hotel to Hamamatsucho & Shinagawa station If the last pick up from Hamamatsucho station is later than 930pm would be great as its sheltered & much shorter walk to pick up location then Shinagawa station. Enjoy the stay so far.
from Little Rock, Arkansas
Submitted on 28-06-2016
Only stayed here a couple of nights until my regular hotel had a vacancy. This is a very nice hotel in a great location. Close to the train station. Easy to get around. Plenty of things to do nearby the hotel.
Submitted on 29-06-2016
This hotel has nice location and super views from the windows (I have been there many times during last 8 years). Minatoku district is not the down town, but very close to. Communication is very good - it is located close to metro and even pier with a lot of cruisers from Scandinavia. Service is brilliant - once I had accidentally broken a bit shower door - it was immediately repaired. at the first floor is nice restaurant with marvellous views and super cuisine - especially prawns and shrimps. ... Read more
from Seattle, Washington
Submitted on 14-07-2016
Stayed here for 5 nights to see Tokyo after a 3 night stay at Tokyo Disneyland. The hotel is modern and clean, and most of the staff spoke a little English which was helpful. Everyone was extremely helpful and kind. Only complaints, more of a business style hotel so a lot of business type people there and the lobby can get very crowded. Also, the day I checked in, they placed me in a smoking room when I requested non smoking. They were full so I had to wait until next day to change rooms. Needle... Read more
from Dubai
Submitted on 20-07-2016
Really enjoyed our stay here. Lovely room with amazing views over Tokyo Bay. Lovely restaurants in the lobby level. Handy for exploring all parts of Tokyo. Rooms were v clean and comfy... Staff were very helpful and friendly. Would definitely stay here again.
from London, United Kingdom
Submitted on 21-07-2016
I have recently come back from my trip to Japan. The staff at this hotel were fantastic in every way. Check in was simple and they tried their best to get our room ready prior to the usual check-in time. As the AC was faulty, the manager promptly offered us another room which had fantastic views of the Bay Area from the 19th floor. The room and entire hotel were well maintained and spotless. They left us a lovely bottle of red wine and chocolates to celebrate our anniversary which I supplemented... Read more
from Amsterdam, The Netherlands
Submitted on 21-07-2016
Nice hotel, very expensive and without a pool. For business purposes the hotel is ok, it can accommodate your needs - but it is not excellent. Would recommend a hotel with a bit more infrastructure. The staff is very, rooms are ok (size and comfort). Food is very expensive.
from Auckland, New Zealand
Submitted on 22-07-2016
This was absolutely eloquent with super friendly and helpful staff about a 10min walk to major stations, and they have shuttles if you don't like walking.. (In Tokyo be prepared to walk!). It was expensive though and did not include breakfast and we were told we also could not use the lounge on our floor 22nd, which was a bit of a shame given it was around NZ $400 night.
from Helsinki, Finland
Submitted on 27-07-2016
I was stayed at this hotel with my daughter for 2 weeks in June. Special thanks to the housekeeper whom we never really met. Spotless clean, and also very considerable for us. For example, in the bathroom, I had some stuffs on the table around the washing sink. Every time after we finished washing, easily wet the table. But this only bothered me just one day. Next day when we came back to the room, the housekeeper already put small towels under my stuffs therefore the bottom of m stuffs wouldn... Read more
from Tilburg, The Netherlands
Submitted on 28-07-2016
The Intercontinental bay hotel is located in the bay of Tokyo and offers, besides wonderfull service, some great views of the bay, Rainbow bridge and Tokyo skyline Rooms are spacious, clean and have proper quality beds. Staff is extremely friendly and service-minded. Breakfast buffet is very nice. Large choice of continental and local food. Hotel is at walking distance of monorail and metro-station from which you can easily reach bigger trainstations (Shinagawa/ Tokyo) for transfer to Shin... Read more
from Niagara Falls, Canada
Submitted on 28-07-2016
One can walk or take the hotel shuttle to the train station where is surrounded by many attractions. Rooms are fair size. One can get a great view of the Tokyo Bay if you ask. There are many places to eat like a local. also near the boat/tourist pier. Free Internet for All IHG® Rewards Club Members
Submitted on 31-07-2016
Great "miniature" Intercontinental in superb location next to the water and shopping. Shopping is 1 minute away and extensive and interesting. Rooms very functional and immaculate. Staff very efficient. Dining very good for all meals.
from Prince Albert, Canada
Submitted on 02-08-2016
As a Spire ambassador, I booked here for a week. What a fantastic experience. I am going back early next year to this hotel. I was upgraded to the executive level with an amazing view. Highly recommended.
from Guangzhou, China
Submitted on 03-08-2016
It's not a skyscraper that one often finds for an InterContinental, yet it has everything one needs, and more. Easy access by monorail from Haneda Airport, kind and helping hotel staff, unparalleled seaview with the brilliantly lit bridge, a nighttime walk in the neighborhood, and more. Will miss it and come back again in my next trip to Tokyo.
from San Jose, California
Submitted on 03-08-2016
I stay here every time I visit Tokyo and am never disappointed. The hotel is ideally located within walking distance to Hamamatsucho station, which provides an easy connection to Haneda airport. For those staying here, I highly recommend trying the teppanyaki restaurant. It is a bit pricey here, but well worth it.
from Amsterdam, The Netherlands
Submitted on 04-08-2016
Everything was perfect. Warm and efficient reception, beautiful surroundings, upgrade, very nice room, impressive views, decent dinner. The concierge was especially attentive. Check-out and free shuttle to airport was evenly smooth.
from Colombo, Sri Lanka
Submitted on 05-08-2016
This hotel is located in a beautiful bay in Tokyo city... Fantastic views from the bedrooms exspecially in the nights.. However Two issues bothered me.. The breakfast spread at the club floor was very limited and preparations of eggs other than the scrambled eggs are on a lower flower.. One has to wait for 15 minutes for service.. The second issue was perhaps due to the influx of mainland Chinese tourists the management has recruited several Chinese staff for frontline services such as recep... Read more
Submitted on 06-08-2016
Stayed here for 8 nights to tour Tokyo. Superb choice when we arrived to the hotel. Extremely friendly staff very welcoming. Very up market hotel. We had a schedule to achieve when we arrived the concierge asked if he could have a look. He organised it better so we had more down time in the areas which needed more exploring. Nothing was an issue. The view over Tokyo bay was worth the room upgrade. When we came in from exploring switched the lights off and opened the curtains WOW the view is ... Read more
from Singapore, Singapore
Submitted on 06-08-2016
when i checked in hotel, I already felt quality of service. It was very warm and welcoming even it was first time i visit this hotel. the view was amazing, i could spend whole day to see the bay view. only disappointing was the gym. it was very small and not enough facility for me.
Submitted on 07-08-2016
The place is breathtaking becaude of the luxury of the room. We were given a in the upper floors of the hotel. We were kindly welcome with a buffet of food and drinks because it was snack time (you are given this if you have the suprrior category). The room was wonderful views and it was full of details and amenities. The bed and pillows are made to sleep forever. However, we were truly disappointed because we are not Japanese speakers and we understood we could go for dinner unt... Read more
from Perth, Australia
Submitted on 12-08-2016
Wonderful room with a view over the bay. Staff are very helpful and the hotel gets it right with all the small touches like postage stamps available at reception and individual portions of mouthwash in the rest room. Loved the shuttle to local train station - always on time and announced by a polite bell in the lobby. Do yourself a favour and take a walk in the evening to the ferry terminal where you'll see hundreds of young people dressed in traditional kimonos. Very comfortable bed and rela... Read more
from China
Submitted on 16-08-2016
As well as wonderful views of the harbour this hotel also has very high levels of service. A very welcoming hotel to come back to. Location is good with the Daimon subway station being a pleasant 5/10 minute walk away. Train station is also close. We walked back from Ginza one day which took about 30minutes. Very nice hotel.
Submitted on 24-08-2016
We had a very good experience at this hotel during our 1st visit to Tokyo in June 2016. Decoration: lobby is in line with 4stars luxurious hotels located in big cities, with marble floors, high ceilings, lavish sofas. The rooms are renovated and comfortable, the bathroom was also up to the standards, with all kind of accessories available. The minus: the hotel bar located on the upper floor and the breakfast room, which seems a bit oldish. Cleanness: super clean, noting to say. Service and staff... Read more
from Lausanne, Switzerland
Submitted on 26-08-2016
Even if we have never been surprised by the IHG hotel, this hotel is one of the best we ever had. The staff reflected one of the top qualities of Japan: respect and care. Breakfast was gorgeous and the rooms were spacious with an amazing view on the Okaiba district. Even if the hotel is a little bit far from the city center, taxi are not very expensive and the connection with monorail and underground is very efficient.
from Sydney, Australia
Submitted on 27-08-2016
Stayed here with my wife and parents. The stay was amazing. The staff were incredibly attentive. We took a red eye flight in and the reception staff could see my wife was tired and offered us a room to rest in while the other was being prepared. This was at around 10am. The rooms were upgraded and offered breakfast. Later when my wife felt unwell, the kind concierge and assistant manager came up to our room unprompted to offer assistance. Well above and beyond. The breakfast was lovely. The room... Read more
from Perth, Australia
Submitted on 03-09-2016
We were super lucky, free upgrade and got an amazing view. Modern, beautiful, friendly hotel who can do enough for you. Wish we could stay there again. Oh and be sure to get some sweets from the patisserie!!
from Canberra, Australia
Submitted on 03-09-2016
What can I say except that our 7 night stay at InterContinental Tokyo Bay was beyond compare! Hubby and I have stayed at various InterContinentals due to being IHG Ambassadors but the level of service we received was above and beyond anything we ever expected! We were provided with a beautiful room as well with an amazing view of the water looking directly at the Rainbow Bridge. The room was a little on the small side, even after our upgrade (I think the level of the room was Executive Club or... Read more
from Cordoba, Argentina
Submitted on 14-09-2016
Intercontinental is a very nice hotel. Its well located, close to metro stations and JR stations. Its breakfast service is really good. The hotel is a bit pricey. It is located in Tokyo bay área, close to a big park and a theatre. Best metro stations Daimon 10 blocks from hotel.
from Shanghai, China
Submitted on 17-09-2016
the hotel is located close to rainbow bridge, overlooking Tokyo Bay. the service comes the first step out of the car. there is shuttle bus between Narita airport and the hotel, which takes around 1 hour, costing 3000 Yen per adult, 1500 Yen per kid. the concierge will come forward and help taking the luggage. at the front desk, lobby manager gave welcome drinks and refreshing towels. unveil the curtain, the unparalleled harbour view spreads and vows you. the room is quite spacious for the city l... Read more
Submitted on 19-09-2016
Great hotel! A very recommended hotel if you need to take business partners or coleagues. The staff is a 10+ they are always trying to help you. A bit busy on sundays due to weddings. The Breakfast buffet is amazing, all kind of options, from noodles and salmon to fruits, sweet taste and cereals. Really enjoyed our stay here.
Submitted on 23-09-2016
We arrived on a train from Narita with good connections into Hamamatsucho station. You have the choice of the hotel courtesy bay from this station or a 10 minute walk, make sure you leave the station thru the walkway at the back of the station. The walk is easy even with luggage. Check in was quick and simple and we were quickly in our room. We had lounge access which was by far a good option for us, alcohol and food from 5pm until 9pm meant that we were looked after, after that time the loun... Read more
from Arcola, Liguria, Italy
Submitted on 25-09-2016
We choice this hotel for our honeymoon for visiting the city due to its position close to tours terminal departure! The room was just incredible with an amazing view on the bay! We tried once the buffet at the restaurant and all the dishes were really delicious! We made a good choice ! All was perfect !
from Dubai, United Arab Emirates
Submitted on 26-09-2016
I checked in solo at 20:00. Booked standard room and was generously upgraded to executive room. The lobby is awesome with nice art work. -Staff at the reception were awesome. It took less than 15 minute to be in my room. -My Room 1828, good size , specious, classic furniture, clean and well kept -View from room was for the nice harbor -Bed was very comfortable -Bathroom was clean ok -Tv is offering 2 english channels but weren't entertaining -internet wifi was so good -A/C doesn't same so cooli... Read more
from London, United Kingdom
Submitted on 10-10-2016
A nice hotel in the Tokyo bay area, it is a little dated but has some nice rooms and it is close to Odaiba for some leisure activities. The rooms are quite small as per Tokyo standard and they could do with an update but it is perfectly fine for a short stay. The staff are fantastic and the facilities are great.
from Perth, Australia
Submitted on 15-10-2016
We stayed here for five days in August and could not fault anything. We booked a club floor room with views of the city and harbour and were not disappointed. Very close to the rail lines and a short taxi ride to shopping and restaurants, the staff were amazing and nothing was a problem including getting me a dentist appointment at short notice. Would strongly recommend this hotel in Tokyo
from Honokaa, Hawaii
Submitted on 19-10-2016
InterContiental Tokyo Bay is my favorite place to stay in Tokyo. Flying into Haneda airport is easy and quick. Short monorail trip to last station. During the day and early evening there is a shuttle bus from the station. It is free. This is perhaps my 5th or 6th stay and I can't wait to return. The staff is great, welcoming and very efficient. The rooms overlook Tokyo Bay with great views at night. With the train station close by all of Tokyo is a train or subway away.
Submitted on 22-10-2016
Stayed 5 nights at hotel while on business. Staff was very efficient and friendly. As others have mentioned, the hotel is a bit dated but well maintained. Surprisingly some rooms and/or floors allowed smoking which was I didn't realize since I assumed the hotel was non-smoking. I know this since my first room had a slight stale smoke spell. As an ex-smoker this was not acceptable. Fortunately they moved me to an acceptable room with an incredible view. Had access to the Concierge lounge whic... Read more
from South Carolina
Submitted on 23-10-2016
Only there one night, but I was extremely impressed. Beautiful views. Top quality executive room drinks and snacks with decent breakfast. Room was great with comfortable bedding. Excellent staff! I had a redeye flight on my departure date and they allowed me a quick shower in a room after check out. I would highly recommend this hotel.
from London, United Kingdom
Submitted on 27-10-2016
This is a good hotel to stay for business. The location is not in the centre of Ginza but close by taxi and the value for money you find is better than in Ginza. The rooms here are spacious enough and you have a nice view on the rainbow bridge. The breakfast is not at the level of expectations for such an hotel but the rest is very good with very nice staff.
from Sacramento, California
Submitted on 28-10-2016
Very nice luxury hotel with wonderful staff and great service Great choices for restaurants but on expensive side Location is great since train stops at hotel and on bay so choices of boat cruises Stayed at Marriott hilton and here this is my favorite followed by hilton Stormchaser on vacation say great stay
from London, England, United Kingdom
Submitted on 28-10-2016
Our room overlook Tokyo Bay and managed to catch a beautiful sunrise! Good service and the shuttle serviced to the station/trade centre is definitely a plus to the hotel service. Enjoyed the Prime Rib Roast as well!
from Rochester, New York
Submitted on 30-10-2016
Staying at an Intercontinental hotel one expects only the best. Unfortunately this time it was disappointing. All rooms in Japan are always too warm, my room the the ICTB, was cold. They tried to increase heat setting to 29 C (yep...). However, the same cold air flowed in the room. So cold, I did not shower as it would be shivering cold coming out of the shower. Then they forgot my breakfast order... after 30 min I reminded them of it. And on check out (being a Spire Elite member) I expected the... Read more
Submitted on 31-10-2016
I'm sure I've talked about this hotel before, but I am going back in 3 weeks just to stay a couple of nights before going to Yokohama. It is a really, really good place. The door-man hugs me and in Japan, that is very rare. The foyer staff know me by my first name and call me Phillip. My room is always superb, Club of course, and oh, The Club, a haven above Tokyo bay with the best views of the water and Rainbow Bridge. I appreciate I recently spoke highly on the IC Mid-Plaza Jakarta, and it is s... Read more
from Amsterdam
Submitted on 10-11-2016
The Intercontinental Hotel Tokyo Bay is great to stay at with spacious and clean rooms but too far from the city to my taste. It takes about 20 minutes by taxi or train to get to Ometosando or Harajuku. However, I did love the view towards Tokyo bay. The bar on the topfloor do not like groups as we were not welcomed in a nice way which was kind of a bummer.
from Ottawa, Canada
Submitted on 11-11-2016
Very nice hotel. The only concern would be that there's not many outside restaurants or stores or shoppings nearby. So, hotel operates shuttle bus to/from Hamamatsucho station. See photos of shuttle time table.
from Indianapolis, Indiana
Submitted on 12-11-2016
This InterContinental hotel is like all the others InterCons in Asia Pacific, it is a very fine premium business hotel located near the business center. The breakfast on the club floor was fine but maybe a little sparse (the small club floor setting likely makes it hard to put out an extreme spread) but I found everything I wanted.
from Guadalajara, Mexico
Submitted on 13-11-2016
Located in a great area just a few blocks to catch a train to anywhere, great places close to the hotel, food incredible and good prices and the service I have to say is the best service I have ever received! Made me feel simple awesome!
Submitted on 14-11-2016
Thought it was better managed than other intercontinental hotels. Loved a few restaurants in the hotel. Nice view of the bay. Quite and peaceful environment for recovering from the business meetings in Tokyo.
from New Orleans, Louisiana
Submitted on 15-11-2016
I picked the Intercontinental Tokyo Bay for the pictures of its corner rooms, with views of both the Bay and the River. Unlike other times when I was disappointed, the Intercontinental Tokyo Bay delivered is spades. Beautiful accommodations, with impeccable service. Its a block away from the tram station and runs a shuttle 10 minutes away from the central train and bus stations. I think you can pay more for a room in Tokyo, but not get either better service or nicer views/accommodations We ... Read more
from Orange County, California
Submitted on 19-11-2016
I spent three nights & four days at the Intercontinental Tokyo Bay in November 2016. Overall, it is an excellent property located on the Tokyo Bay. It's walking distance to the tokyo tower (about 20-25 mins) or a short 5-7 minute taxi ride away, and Ginza is about 15 minutes taxi ride away too. Taxis are plenty out front of the property, and the doorman or concierge can assist with communicating directions to the taxi drivers. Concierge was extremely helpful with setting up tours and suggestin... Read more
Submitted on 19-11-2016
During my stay here there was only one thing that could have improved my experience and that was the lack of a swimming pool. Other than that the hotel was perfect. The friendliness of the staff, the quality of the room and the view are hard to beat. On my next trip I will definitely stay in the Intercontinental Tokyo Bay again and can recommend the hotel to everyone staying in the city.
from Washington DC, District of Columbia
Submitted on 22-11-2016
If you want to experience a less hectic high tech Tokyo, the Intercontinental Tokyo Bay is a perfect choice. On the newly developed New Pier Takeshibo, you can walk directly from the hotel to the pier and take a lovely walk through the tree filled park or just sit on a bench overlooking the inlet piers and the Rainbow bridge - especially peacefully beautiful at night. If you are looking for a walkable alternative to the overpriced hotel restaurants, the New Pier building has several restaurant... Read more
from Sao Paulo, SP
Submitted on 26-11-2016
I got used to this hotel and this is my third stay, while I visit Tokyo. As a Platinum Ambassador member, usually I get a very nice upgrade. This time was the same, but a bit lower (no massage chair, neither Nespresso Machine that I do love). Great neighborhood and atmosphere. Good shuttle service. Do recommend the hotel.
from Sydney, Australia
Submitted on 30-11-2016
We arrived just before Christmas in Tokyo and the place was beautifully decorated. Check in was speedy, and staff was friendly. As part of the Ambassador program I was upgraded to a corner room with view of the City and partial view of the Rainbow Bridge. The room was spacious enough for a family of three, as I have a young child with me. A little disappointed, as my brother was also travelling with me was upgraded with a better and bigger room. But I guess you can't win them all. There's the ... Read more
Submitted on 01-12-2016
we had a great view of the bay and city from the twenty first floor, the club level is the most generous i have been to, the staff are fantastic from the cleaners, concierge, to the waiters all know great service and they do it so well. we would highly reccommend this hotel to anyone. train stations right next door very handy. only let down was the fitness centre it was only a couple of walking machines no weights pretty poor.
from Tollesbury, United Kingdom
Submitted on 03-12-2016
Really wonderful hotel. Fantastic service from the staff. We were booked on a club floor and as I say the staff were great. The room was massive with duel views of Tokyo Bay and the Tokyo Tower centered in the other. Huge beds, could ask for more.