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Conrad Tokyo by Hilton

Tokyo, Japan (HND)

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Based on 2537 reviews
Tokyo luxury hotel with indoor pool and gourmet dining.
Room & Rates
King Deluxe Suite Bay View - Conrad Tokyo by Hilton - 1

King Deluxe Suite Bay View

  • one king bed
  • vaulted ceilings
  • bay views
  • sitting area w/sofa bed
  • complimentary Wi-Fi
  • granite counters
  • flat screen TV w/pay per view movies
  • DVD/CD player
  • contemporary Japenese design
  • mini-fridge, mini bar and coffee/tea maker
  • bathrobe and slippers
  • complimentary bottled water
  • bath products, hair dryer and iron/ironing board
  • chaise lounge
  • in-room safe
  • dining table and chairs
  • complimentary weekday newspaper
  • desk w/ergonomic chair
  • daily housekeeping
  • room service available
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King Executive Room City - Conrad Tokyo by Hilton - 2

King Executive Room City

  • one king bed
  • city views
  • executive lounge access includes breakfast
  • sitting area w/sofa
  • complimentary Wi-Fi
  • granite counters
  • flat screen TV w/pay per view movies
  • DVD/CD player
  • contemporary Japenese design
  • mini-fridge, mini bar and coffee/tea maker
  • bathrobe and slippers
  • complimentary bottled water
  • bath products, hair dryer and iron/ironing board
  • chaise lounge
  • in-room safe
  • dining table and chairs
  • complimentary weekday newspaper
  • desk w/ergonomic chair
  • daily housekeeping
  • room service available
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King Executive Suite Bay Corner - Conrad Tokyo by Hilton - 3

King Executive Suite Bay Corner

  • one king bed
  • executive lounge access includes breakfast
  • Tokyo Bay views
  • large living room
  • sitting area w/sofa bed
  • complimentary Wi-Fi
  • granite counters
  • flat screen TV w/pay per view movies
  • DVD/CD player
  • contemporary Japenese design
  • mini-fridge, mini bar and coffee/tea maker
  • bathrobe and slippers
  • complimentary bottled water
  • bath products, hair dryer and iron/ironing board
  • chaise lounge
  • in-room safe
  • dining table and chairs
  • complimentary weekday newspaper
  • desk w/ergonomic chair
  • daily housekeeping
  • room service available
Hide room details
King Executive Room Bay View - Conrad Tokyo by Hilton - 4

King Executive Room Bay View

  • one king bed
  • Tokyo Bay view
  • executive lounge access includes breakfast
  • sitting area w/sofa bed
  • complimentary Wi-Fi
  • granite counters
  • flat screen TV w/pay per view movies
  • DVD/CD player
  • contemporary Japenese design
  • mini-fridge, mini bar and coffee/tea maker
  • bathrobe and slippers
  • complimentary bottled water
  • bath products, hair dryer and iron/ironing board
  • chaise lounge
  • in-room safe
  • dining table and chairs
  • complimentary weekday newspaper
  • desk w/ergonomic chair
  • daily housekeeping
  • room service available
Hide room details
King Executive Suite Bay View - Conrad Tokyo by Hilton - 5

King Executive Suite Bay View

  • one king bed
  • large living room
  • Tokyo Bay view
  • executive lounge access includes breakfast
  • sitting area w/sofa bed
  • complimentary Wi-Fi
  • granite counters
  • flat screen TV w/pay per view movies
  • DVD/CD player
  • contemporary Japenese design
  • mini-fridge, mini bar and coffee/tea maker
  • bathrobe and slippers
  • complimentary bottled water
  • bath products, hair dryer and iron/ironing board
  • chaise lounge
  • in-room safe
  • dining table and chairs
  • complimentary weekday newspaper
  • desk w/ergonomic chair
  • daily housekeeping
  • room service available
Hide room details
King Room City - Conrad Tokyo by Hilton - 6

King Room City

  • one king bed
  • located on Floors 30-35
  • sweeping city views
  • sitting area w/sofa
  • complimentary Wi-Fi
  • granite counters
  • flat screen TV w/pay per view movies
  • DVD/CD player
  • contemporary Japenese design
  • mini-fridge, mini bar and coffee/tea maker
  • bathrobe and slippers
  • complimentary bottled water
  • bath products, hair dryer and iron/ironing board
  • chaise lounge
  • in-room safe
  • dining table and chairs
  • complimentary weekday newspaper
  • desk w/ergonomic chair
  • daily housekeeping
  • room service available
 
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King Suite Bay Corner - Conrad Tokyo by Hilton - 7

King Suite Bay Corner

  • one king bed
  • corner room w/bay views
  • sitting area w/sofa bed
  • complimentary Wi-Fi
  • granite counters
  • flat screen TV w/pay per view movies
  • DVD/CD player
  • contemporary Japenese design
  • mini-fridge, mini bar and coffee/tea maker
  • bathrobe and slippers
  • complimentary bottled water
  • bath products, hair dryer and iron/ironing board
  • chaise lounge
  • in-room safe
  • dining table and chairs
  • complimentary weekday newspaper
  • desk w/ergonomic chair
  • daily housekeeping
  • room service available
Hide room details
King Room Bay View - Conrad Tokyo by Hilton - 8

King Room Bay View

  • one king bed
  • located on floors 30-35
  • Tokyo Bay views
  • sitting area w/sofa bed
  • complimentary Wi-Fi
  • granite counters
  • flat screen TV w/pay per view movies
  • DVD/CD player
  • contemporary Japenese design
  • mini-fridge, mini bar and coffee/tea maker
  • bathrobe and slippers
  • complimentary bottled water
  • bath products, hair dryer and iron/ironing board
  • chaise lounge
  • in-room safe
  • dining table and chairs
  • complimentary weekday newspaper
  • desk w/ergonomic chair
  • daily housekeeping
  • room service available
Hide room details
King Suite Bay View - Conrad Tokyo by Hilton - 9

King Suite Bay View

  • one king bed
  • separate bedroom
  • Tokyo Bay views
  • sitting area w/sofa bed
  • complimentary Wi-Fi
  • granite counters
  • flat screen TV w/pay per view movies
  • DVD/CD player
  • contemporary Japenese design
  • mini-fridge, mini bar and coffee/tea maker
  • bathrobe and slippers
  • complimentary bottled water
  • bath products, hair dryer and iron/ironing board
  • chaise lounge
  • in-room safe
  • dining table and chairs
  • complimentary weekday newspaper
  • desk w/ergonomic chair
  • daily housekeeping
  • room service available
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Royal Hamarikuyu Suite - Conrad Tokyo by Hilton - 10

Royal Hamarikuyu Suite

  • one king and two twin beds
  • two bedrooms 
  • luxurious suite
  • bay views
  • three bathrooms
  • sitting area w/sofa bed
  • complimentary Wi-Fi
  • granite counters
  • flat screen TV w/pay per view movies
  • DVD/CD player
  • contemporary Japenese design
  • mini-fridge, mini bar and coffee/tea maker
  • bathrobe and slippers
  • complimentary bottled water
  • bath products, hair dryer and iron/ironing board
  • chaise lounge
  • in-room safe
  • dining table and chairs
  • complimentary weekday newspaper
  • desk w/ergonomic chair
  • daily housekeeping
  • room service available
 
Hide room details
Twin Executive Room City - Conrad Tokyo by Hilton - 11

Twin Executive Room City

  • two twin beds
  • city views
  • executive lounge access includes breakfast
  • sitting area w/sofa
  • complimentary Wi-Fi
  • granite counters
  • flat screen TV w/pay per view movies
  • DVD/CD player
  • contemporary Japenese design
  • mini-fridge, mini bar and coffee/tea maker
  • bathrobe and slippers
  • complimentary bottled water
  • bath products, hair dryer and iron/ironing board
  • chaise lounge
  • in-room safe
  • dining table and chairs
  • complimentary weekday newspaper
  • desk w/ergonomic chair
  • daily housekeeping
  • room service available
Hide room details
Twin Executive Suite City - Conrad Tokyo by Hilton - 12

Twin Executive Suite City

  • two twin beds
  • city views
  • executive lounge access includes breakfast
  • sitting area w/sofa bed
  • complimentary Wi-Fi
  • granite counters
  • flat screen TV w/pay per view movies
  • DVD/CD player
  • contemporary Japenese design
  • mini-fridge, mini bar and coffee/tea maker
  • bathrobe and slippers
  • complimentary bottled water
  • bath products, hair dryer and iron/ironing board
  • chaise lounge
  • in-room safe
  • dining table and chairs
  • complimentary weekday newspaper
  • desk w/ergonomic chair
  • daily housekeeping
  • room service available
Hide room details
Twin Executive Suite City Corner - Conrad Tokyo by Hilton - 13

Twin Executive Suite City Corner

  • two twin beds
  • executive lounge access includes breakfast
  • city views
  • sitting area w/sofa bed
  • complimentary Wi-Fi
  • granite counters
  • flat screen TV w/pay per view movies
  • DVD/CD player
  • contemporary Japenese design
  • mini-fridge, mini bar and coffee/tea maker
  • bathrobe and slippers
  • complimentary bottled water
  • bath products, hair dryer and iron/ironing board
  • chaise lounge
  • in-room safe
  • dining table and chairs
  • complimentary weekday newspaper
  • desk w/ergonomic chair
  • daily housekeeping
  • room service available
Hide room details
Twin Executive Room Bay View - Conrad Tokyo by Hilton - 14

Twin Executive Room Bay View

  • two twin beds
  • executive lounge access includes breakfast
  • Tokyo Bay views
  • sitting area w/sofa bed
  • complimentary Wi-Fi
  • granite counters
  • flat screen TV w/pay per view movies
  • DVD/CD player
  • contemporary Japenese design
  • mini-fridge, mini bar and coffee/tea maker
  • bathrobe and slippers
  • complimentary bottled water
  • bath products, hair dryer and iron/ironing board
  • chaise lounge
  • in-room safe
  • dining table and chairs
  • complimentary weekday newspaper
  • desk w/ergonomic chair
  • daily housekeeping
  • room service available
Hide room details
Twin Executive Suite Bay View - Conrad Tokyo by Hilton - 15

Twin Executive Suite Bay View

  • two twin beds
  • Tokyo Bay views
  • executive lounge access includes breakfast
  • sitting area w/sofa bed
  • complimentary Wi-Fi
  • granite counters
  • flat screen TV w/pay per view movies
  • DVD/CD player
  • contemporary Japenese design
  • mini-fridge, mini bar and coffee/tea maker
  • bathrobe and slippers
  • complimentary bottled water
  • bath products, hair dryer and iron/ironing board
  • chaise lounge
  • in-room safe
  • dining table and chairs
  • complimentary weekday newspaper
  • desk w/ergonomic chair
  • daily housekeeping
  • room service available
Hide room details
Twin Room City - Conrad Tokyo by Hilton - 16

Twin Room City

  • two twin beds
  • located on floors 30-35
  • city views
  • sitting area w/sofa
  • complimentary Wi-Fi
  • granite counters
  • flat screen TV w/pay per view movies
  • DVD/CD player
  • contemporary Japenese design
  • mini-fridge, mini bar and coffee/tea maker
  • bathrobe and slippers
  • complimentary bottled water
  • bath products, hair dryer and iron/ironing board
  • chaise lounge
  • in-room safe
  • dining table and chairs
  • complimentary weekday newspaper
  • desk w/ergonomic chair
  • daily housekeeping
  • room service available
Hide room details
Twin Suite City - Conrad Tokyo by Hilton - 17

Twin Suite City

  • two twin beds
  • city views
  • sitting area w/sofa bed
  • complimentary Wi-Fi
  • granite counters
  • flat screen TV w/pay per view movies
  • DVD/CD player
  • contemporary Japenese design
  • mini-fridge, mini bar and coffee/tea maker
  • bathrobe and slippers
  • complimentary bottled water
  • bath products, hair dryer and iron/ironing board
  • chaise lounge
  • in-room safe
  • dining table and chairs
  • complimentary weekday newspaper
  • desk w/ergonomic chair
  • daily housekeeping
  • room service available
Hide room details
Twin Suite City Corner - Conrad Tokyo by Hilton - 18

Twin Suite City Corner

  • two twin beds
  • city views
  • sitting area w/sofa bed
  • complimentary Wi-Fi
  • granite counters
  • flat screen TV w/pay per view movies
  • DVD/CD player
  • contemporary Japenese design
  • mini-fridge, mini bar and coffee/tea maker
  • bathrobe and slippers
  • complimentary bottled water
  • bath products, hair dryer and iron/ironing board
  • chaise lounge
  • in-room safe
  • dining table and chairs
  • complimentary weekday newspaper
  • desk w/ergonomic chair
  • daily housekeeping
  • room service available
Hide room details
Twin Room Bay View - Conrad Tokyo by Hilton - 19

Twin Room Bay View

  • two twin beds
  • bay views
  • located on floors 30-35
  • sitting area w/sofa bed
  • complimentary Wi-Fi
  • granite counters
  • flat screen TV w/pay per view movies
  • DVD/CD player
  • contemporary Japenese design
  • mini-fridge, mini bar and coffee/tea maker
  • bathrobe and slippers
  • complimentary bottled water
  • bath products, hair dryer and iron/ironing board
  • chaise lounge
  • in-room safe
  • dining table and chairs
  • complimentary weekday newspaper
  • desk w/ergonomic chair
  • daily housekeeping
  • room service available
Hide room details
Twin Suite Bay View - Conrad Tokyo by Hilton - 20

Twin Suite Bay View

  • two twin beds
  • bay views
  • sitting area w/sofa bed
  • complimentary Wi-Fi
  • granite counters
  • flat screen TV w/pay per view movies
  • DVD/CD player
  • contemporary Japenese design
  • mini-fridge, mini bar and coffee/tea maker
  • bathrobe and slippers
  • complimentary bottled water
  • bath products, hair dryer and iron/ironing board
  • chaise lounge
  • in-room safe
  • dining table and chairs
  • complimentary weekday newspaper
  • desk w/ergonomic chair
  • daily housekeeping
  • room service available
Hide room details
Conrad Tokyo by Hilton
1-9-1 Higashi-Shinbashi, Minato-ku, Tokyo, 13 Japan 105-7337

Welcome to the Conrad Tokyo hotel, where legendary Conrad excellence meets the calming and inspiring design of modern day Japan.


Hotel Features:

This Tokyo hotel's 290 guestrooms and suites combine contemporary luxury and technology with an atmosphere rich in the soothing and serene traditions of Japan.

Conrad Tokyo's design draws its inspiration from two distinct features of the Japanese cultural landscape: Sumie, majestic black and white paintings, and mon, the entranceways to dwellings or shrines.

Japan's vibrancy, drama and theatrical dining are all embodied in the Conrad Tokyo's 3 signature restaurants, where diners can indulge in a selection of the finest Japanese, Chinese and contemporary French fare. Sample tantalizing Chinese cuisine with an innovative twist at the Michelin-starred China Blue restaurant or enjoy the culinary experience of the Michelin-starred 'Gordon Ramsay at Conrad Tokyo' restaurant, popular with guests and locals alike.

This luxury Tokyo hotel is conveniently connected to the city's major airports and lies within walking distance of the Ginza District, famed for its upmarket department stores, boutiques and restaurants. Enjoy easy access to Tokyo's major business areas, including the financial district or visit the many nearby Tokyo tourist attractions such as Tsukiji Fish Market and Hamarikyu Gardens.With exhilarating panoramic views, exclusive scented amenities, and some of Tokyo's most spacious rooms, guests enjoy a truly luxurious experience when they choose Conrad Tokyo.The Conrad Tokyo luxury hotel. Legendary excellence. Calming inspirations.

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Whirlpool, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

AMENITIES:
  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Whirlpool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 2537 reviews
from Los Angeles, California
Submitted on 21-05-2016
Beautiful rooms with a great view. All the staff was very nice and helpful. Breakfast buffet has many delicious options. The hotel also smells great with a signature scent that can be smelled in the halls. The gym and locker rooms are very nice. Did not get a chance to use the pool, but did get to see it and it looked nice as well. Close to the fish market and easy walk to many subway lines. Would definitely recommend this hotel for anyone staying in Tokyo.
from Raanana
Submitted on 21-05-2016
I was upgraded to an huge suite with a stunning view of Tokyo bay and the Hamaryuku Gardens.I do not eat gluten and the restaurant provided me with excellent gluten free food.There is a nice gym,pool and spa.The position is excellent,near Ginza and the fish market.Very convenient for train transport including to Odaiba on the unmanned monorail.I recommend walking in the gardens and then taking a river boat to Asakusa.Two different worlds,modern and old.Also the near bye Panasonic building is wor... Read more
from Dubai, United Arab Emirates
Submitted on 22-05-2016
I have nothing bad to say about this hotel. It was worth every penny! The staff is amazing, the hotel is amazing, even the smell at reception is amazing. The most beautiful hotel room and bathroom i've seen, with very comfortable beds and pillows. The view is amazing, and the hotel bar is fancy and active. I loved my stay there and would highly recommend it!
from Hong Kong, China
Submitted on 22-05-2016
It was another great relaxing stay at the Conrad hotel. The moment we walked into the hotel, we felt welcomed. Staff is smiling and greeting us, everyone is helpful in getting us checked in quickly and our suitcases up to the room fast. Like last year November, we have a room with a great view on the Rainbow bridge, Hamarikyu Gardens and Tokyo harbour. On top of Shiodome station (Oedo Line), 5 minutes walk from Shimbashi Station (Ueno, Yamanote, and other lines) and 10 minutes walk from Ginza, t... Read more
from Portland, United States
Submitted on 24-05-2016
I have stayed at the Conrad on numerous occasions. Each time has been a pleasure. The rooms are spacious, bathrooms very nice an relaxing. The executive lounge is perfect and the fitness center has very nice treadmills. I wish I had time because in all my stays I have seen the pool from the treadmill but have yet to swim.
from
Submitted on 03-06-2016
The Conrad in Tokyo, is a 5 star hotel obviously, and it deserves all its accolades. You can see how luxurious and high end the rooms are from the pictures if you have never been, but my favorite part about the room that the pictures don't do justice for, is the bathroom. The bathroom is huge for a Japanese 5 star hotel. And if you were to ask me, why stay in the Conrad with such an expensive price tag with a plethora of options available in a mega city like Tokyo....I would say the ace of thi... Read more
from Hamilton, Canada
Submitted on 03-06-2016
Stayed for 3 nights in June. Had originally booked a city view room and was upgraded across the hall to a bay view room which had an excellent view out over the gardens and water behind the hotel. Everything from the helpful, welcoming staff when we arrived to the size and style of the room to the excellent services in the executive lounge were perfect. We had planned to stay at a different property for another night next week, but after our experience at the Conrad, we changed our reservation t... Read more
from Chicago, Illinois
Submitted on 05-06-2016
First, a word about my Tokyo preferences: Since my first visit back in the late 60‚??s, the standard of service in Tokyo hotels for me has always been the Hotel Okura. As the years, passed, even as that hotel began to fade at the edges and many new, more glamorous properties entered the Tokyo market, I found the Okura to be the epitome of gracious, unobtrusive service. Even brief experiments with the Park Hyatt and the Mandarin Oriental, as beautiful/spectacular as they are did not induce a chan... Read more
from Tel Aviv, Israel
Submitted on 05-06-2016
One of the few hotels I stayed in (and I stayed in many, around the globe), on which I can say only one word: "Perfect"! Everything- The room,amenities, facilities, service, executive lounge, staff - was perfect, with not one glitch. The toilet seat is heated and has an options of flushing your bottoms, and you simply don;t want to walk away from it... It is just above the subway station of the Oedo line, just 20-25 minutes from Haneda airport, and a walking distance (10 minutes) from Ginza qua... Read more
from Aberdeen, United Kingdom
Submitted on 06-06-2016
We traveled around Japan for 3 weeks and we stayed in Conrad on our last night. It was simply perfect. We had the view of the Tokyo bay. Later that night we went to the world famous bar, paid $70 for 2 drinks - worth it for the view as other bars with views would charge a cover of $10 per person anyway. We didn't try the breakfast as we had to leave early, but it surely did smell great as we walked pass.
from Hong Kong, China
Submitted on 13-06-2016
My wife and I are frequent travellers to Japan. We have stayed at countless 5-star properties, and our experience at Conrad Tokyo has been truly outstanding. With expectations already high, Conrad managed to exceed them. Clean, spacious and modern room. Fastastic view. Superb gym facilities and swimming pool. The hardware of the hotel was only surpassed by the service from the staff, who have been exceptional. Our journey to Tokyo recently was off to an unfortunate start with me having left m... Read more
from Melbourne, Australia
Submitted on 14-06-2016
Very difficult to fault this hotel. Service, breakfast, facilities, views and attention to detail is second to none. Very well equipped gym and pool area with a selection of saunas and individual spas. Like everything else in Tokyo it comes at a price and a late night drink or two with friends in the hotel bar overlooking the harbour can easily run in to the $500-$1000AUD
from Denver, Colorado
Submitted on 15-06-2016
Excellent hotel. We enjoyed the spacious room, well-designed public spaces, and abundant art. The staff was uniformly friendly and helpful. Thanks especially to Lambert, who helped manage breakfast in the main restaurant. He was super-friendly and recognized us each day. He provided helpful sightseeing tips for a later trip to Kyoto and also suggested a favorite Japanese white wine. The location is very good and a nice refuge from the bustle of Tokyo. The hotel is close to both the fish mark... Read more
from Boston, Massachusetts
Submitted on 16-06-2016
We stayed twice in that hotel. While in other hotels we compared them to this one and it was always the best. Everything, from greeting staff, to housekeeping, to views from the windows, to location was superb.
from Redondo Beach, California
Submitted on 17-06-2016
Are you kidding me? This hotel is AMAZING! So grateful to the kind & helpful staff in the Exec. Lounge for providing us w/ such spectacular bay views. Feeling spoiled. Thanks so much to everyone at HHonors for making positive memories for my family. ū???ū???
from Beijing, China
Submitted on 28-06-2016
My husband and I had a wonderful stay last week in Conrad Tokyo. Mr. Koji Notake at the Concierge is very professional and helpful, who speaks very good English. With his help, we enjoyed the excellent transportation and shopping in Tokyo. Conrad Tokyo is the first choice!
from scottsdale
Submitted on 29-06-2016
Once again the Conrad does not disappoint. A great introduction to Tokyo. Roomy bedroom and bathroom. Comfortable bed, drapes that opened electronically and adequate storage. The bathroom had both a shower and a separate bathtub. And of course a TOTO toilet bowl with a seat warmer. The service was over the top along with the friendliness of the staff. It didn't take very long for them to recognize you. The fitness center was well equipped. The breakfast buffet had a good variety of food very wel... Read more
from Singapore, Singapore
Submitted on 28-06-2016
We stayed at this hotel to celebrate our anniversary. The location is good, 15 minutes by cab from Ginza, Marunouchi and easily accessible by subway as well. The staff were impeccably mannered, but also very warm and personable. Ari, who was the guest relationship officer, was particularly engaged and helpful -- booking two excellent restaurants for us over four days. The room was spacious by Tokyo standards, and like the hotel, modern, tasteful and classily luxurious. Sauna facilities and... Read more
from
Submitted on 30-06-2016
Our family had a long stay of 9 nights at the Conrad Tokyo. It was one of the best stays we have had worldwide. The service and attention to detail is amazing. The personable service of Yuka of guest services made it very special. We had 2 rooms with 3 energetic kids. The team at the Conrad was always aware of the kids and paid extra attention to them. Yuka was always around to see if we were enjoying our stay. We would definitely stay here again and would highly recommend it.
from
Submitted on 01-07-2016
My Job includes a fair amount of travel and sometimes our budget allows for a marvel like the Conrad Tokyo. As a Hilon HHonors Member I got upgraded to a City-view Executive room on the 37th floor high above Tokyo. For Tokyo the room size was gigantic. Complete with high ceilings, a large king bed, and a tub with a view. The whole hotel follows a consistent style scheme consisting of dark wood and callbacks to Japanese cherry blossoms. From Check-In to Check-Out the staff has been unbelievably... Read more
from Houston, Texas
Submitted on 02-07-2016
We just completed a stay at this fantastic Conrad. The rooms are beautiful and the executive lounge has great snacks and dining. We did not find out until our second night but if you have executive lounge access you can also eat breakfast in the regular restaurant as well. The hotel staff is extremely friendly and the concierge is easily accesible via e-mail to make tour or restaurant reservations as needed. When you stay at the Conrad Tokyo you will understand why it is the #1 hotel in Tokyo.
from Hong Kong, China
Submitted on 05-07-2016
This was my second stay at the Conrad in Tokyo and it didnt disappoint. From the wonderful welcome to the luxurious rooms I was guaranteed to relax and enjoy the downtime. I used their fitness centre for the first time and the staff couldn't have been more helpful with setting up machines and making sure has everything I needed.
from houston
Submitted on 06-07-2016
I have now stayed here three times and hope to come back again for either business or for a personal stay. The hotel is beautiful. I like the fact that the rooms start at the 28th floor. Have had a view of the garden outside the last two times. They take service to another level. The room design is so very open and large and the bath is excellent -- large walk in shower (along with a tub for those who need them). Club lounge is well run but could use different food offerings each night if ... Read more
from London, United Kingdom
Submitted on 08-07-2016
Well-sized, comfortable rooms. Good gym facilities. Location was pretty convenient for getting round. Staff were generally very helpful in booking experiences for us as tourists. The hotel was a tad price you but so is everything in Tokyo. I would certainly stay here again.
from Louisville, Kentucky
Submitted on 08-07-2016
I can't say enough about the staff and the accommodations. I have no complaints and will definitely recommend to others while visiting Tokyo. The staff was very friendly. We used the concierge before and during our stay to get recommendations on things to do and in some cases book the activity for us. The concierge made it easy by charging some of the activities to the room, so we didn't have to bring out money during our activity. The food in the lounges and at breakfast exceeding expectatio... Read more
from West Orange, New Jersey
Submitted on 09-07-2016
Beautiful property in modern business section of tokyo. Definitely worth it to stay on the bay side. View was outstanding Rooms are nice, perfect for two a little tight for 3. Bathroom is very large, wish the bedroom was bigger and bath smaller Excellent breakfast buffet definitely worth the price and included with Gold or higher Hilton honors My highest recommendation is for the concierge desk. I contacted them about a month before we arrived and they helped with restaurant reservations inc... Read more
from
Submitted on 10-07-2016
I visited Tokyo with my parents. From check-in to check-out, I liked to stay in Conrad Tokyo. All staffs were very kind and professional. They didn't show aggressive kindness but always be ready to help with natural kindness. Moreover some of them can speak Korean and my parents really enjoyed chatting with them in Korean. Great experience and would like to come back again.
from Beijing, China
Submitted on 10-07-2016
The Conrad in Tokyo is of the highest standard and provides service that is beyond the call of duty. The Conrad is a great stay away from home where you can be pampered during your stay their conferencing facilities and service are of a high standard.
from San Diego
Submitted on 11-07-2016
Stayed for 3 nights (on Hilton HHonors points!) at the Conrad Tokyo. The hotel is beautiful and spacious; we never felt crowded. Breakfasts were amazing. We made extensive use of the Executive Lounge whose "snacks" could have been entire meals. But what stood out about the Conrad Tokyo was the amazing service. Everyone went out of their way to make us feel comfortable and welcome. Truly exceptional service.
from Singapore, Singapore
Submitted on 11-07-2016
Everything was just perfect right from the room service, reception, executive lounge, concierge you name it...Every query before coming was prompt and detailed reply. Next trip to Tokyo will definitely come back and stay here....
from Hong Kong
Submitted on 13-07-2016
Everything one wants/expects for a top business hotel. Quick and efficient check-in/check-out, comfortable rooms, excellent staff/services. Location is good and transportation (subway or taxi) easy. A bit isolated in terms of the immediately surrounding area- lots of restaurants but mostly empty and few people outside. Gym was ok not great- smallish pool, plenty of cardio equipment but minimal weightlifting machines/free weights. Hotel bar has a great view of the city lights, fairly empty t... Read more
from Melbourne, Australia
Submitted on 14-07-2016
We had two superb night stay at Conrad Tokyo, starting from arriving at the 1st Level Foyer, checking in at the 28th Floor Lobby to our leaving that Foyer some two days later. The hotel is modern and very clean everywhere. The hotel is also within 10 minutes walking distance from Shinbashi Metro Station, as we wanted to use the subway to visit our friends. Whilst you see and expected politeness within the hotel complex, you are greeted by staff in every area and you feel welcome as the staffs sh... Read more
from Sydney, Australia
Submitted on 14-07-2016
Had a fantastic stay here at the Conrad Hilton last December. Location is good, around 15 min walk to Ginza, right opposite the Hamarikyu Gardens and walkable to Tsukiji, which will be relocated. Rooms are really modern, spacious with great views of Tokyo Bay. The bar in the lounge area has a fantastic view of the Tokyo skyline, especially at night. Staff were wonderful. Guest Relations manager welcomed us personally. Had small teddy bear keychains gifted to us every night with the bed turn down... Read more
from yorkshire
Submitted on 14-07-2016
Visited for 4 days during a tour of Japan and was very impressed as to the service and general organisation and helpfulness of the staff. As with many of the top hotels in Japan the Conrad is not cheap but then it doesn't profess to be. The Conrad prides itself on exemplary service and attention to detail. The rooms are fabulous. I stayed in a room overlooking the park and with a massive window all the way across showing all the lights at night, and is truly marvellous. The bathrooms are stunnin... Read more
from
Submitted on 16-07-2016
Of course one's expectations are high when you stay at a Hilton premium property, especially one located in the premier district of Tokyo. I am happy to report that this experience did not disappoint. Every part of our stay from check-in, to the restaurant, to the spa, to the assistance with my luggage to the at when leaving was top-notch. Yes, it's expensive but I never thought I was not getting the full value for what was paid. Outstanding staff, outstanding property and facilities. Would abso... Read more
from Hartford, Connecticut
Submitted on 17-07-2016
Very nice hotel in Tokyo. Essentially all inclusive, variety of food and services; however, close to so much more. Highly recommended for business or pleasure. Staff is so helpful and rooms are clean, quiet, and comfortable. The most interesting observation is how the staff anticipates my needs.
from New York City, New York
Submitted on 20-07-2016
This hotel understands hospitality and gets everything right to the smallest details. Rooms are large, modern and well appointed with huge windows overlooking the city. Restaurants are solid as well, especially the sushi restaurant. One story sums up my experience...sitting in the lobby (jet lagged) at 4am reading a newspaper for only a minute a hotel worker approaches me telling me the kitchen isn't fully open but he will do his best to get me anything I want to eat/drink at no charge. I am sti... Read more
from Washington, DC
Submitted on 20-07-2016
Stayed here several nights in July. Service was exceptional, even by high-end Japanese standards. Ambiance was super calming - a great refuge from Tokyo humidity, crowds and craziness. Incredibly quiet. Excellent location. Excellent executive lounge - fantastic warm staff, great food, exceptional service. Best shower water pressure of any hotel, ever. :-) Only small critique (and this is minor, but some people care especially when you are dealing with near perfection) is that the room de... Read more
from Geneva, Switzerland
Submitted on 20-07-2016
Very well equipped and top standard business hotel with good service. It offers a great view, rooms are big and modern, breakfast is great. Very nice indoor pool, gym and SPA. Located directly above a metro station so well connected. Also nice lobby bar unfortunately you can enjoy cigars only after 5pm.
from Houston, United States
Submitted on 20-07-2016
Did not know what to expect as it was my first 5 star hotel to stay at, but the Conrad met and exceeded everything I felt should have been included in the experience. Concierge and staff were extremely helpful. Great ambiance and location. Only problem was that although the lounge/bar had a great view, the cigarette smoke prevented me from going to enjoy a few drinks.
from Tokyo, Japan
Submitted on 23-07-2016
Not only is this hotel modern, spotless and beautiful, the service could NOT be better. Ari, the concierge is really fun and helpful. The executive floor service is excellent. Breakfast on executive floor or on lobby floor (floor 28) is beautiful. We were a family of 6 and invited two friends one morning for breakfast. The hotel put us in a gorgeous private room in the Chinese restaurant with a round table, high ceilings and huge windows. It was incredible! Spa and pool are nice and clean but si... Read more
from Hong Kong, China
Submitted on 24-07-2016
Wonderful hotel with a fantastic view of the park and harbor. Beautiful hotel with very nice accommodations supported by a great service minded team. Walking distance to Ginza, the main shopping area.
from Sacramento, California
Submitted on 24-07-2016
Great spot, Lobby of the hotel starts on the 28th floor. Hotel rooms are on the higher levels so the view is spectacular. I found it after a morning stroll through the Famous Fish Market. The spa is a 5 star facility, I used it twice.rioms are over the top, loaded with extra amenities.
from Dubai, United Arab Emirates
Submitted on 24-07-2016
great welcome, extremely friendly staff, room as clean as ever and the view over the old emperors garden and tokyo bay I just gorgeous. however some small dents appear: - the brakefast room gets overcrowded at times and the waiting staff has a hard time to refill the buffet.. - also unacceptable i find is the fact that since over 6 month both english keyboard desktops in the business center are out of order and nobody seems to know when replacements will arrive...
from Commerce City, Colorado
Submitted on 24-07-2016
We enjoyed absolutely everything about the Conrad, a definite must, would go all the way back to Tokyo just to stay there. They staff puts you on a pedistal makes you feel like a King and Queen absolutely gorgeous
from
Submitted on 24-07-2016
The service is the best thing about this hotel. Many English-speaking staff who go out of their way to help you and ensure everything is perfect for your visit. Easy access to the train system. The rooms are gorgeous and fairly large as well. Very modern but cozy.
from
Submitted on 24-07-2016
Had a very pleasant stay in this hotel recently. Its quite a hidden gem with entrance to the hotel on the 28th floor. Its a very modern hotel with a distinct Japanese feel in both decor and facilities. The executive lounge offered a great breakfast and selection of appetizers for afternoon and evening hours. The rooms were very modern and the junior suite i stayed in had a larger bathroom and closet as well as a lounge with television as well as a television in the master bedroom. All areas of... Read more
from Joliet, Illinois
Submitted on 25-07-2016
The Park Hyatt gets all the Tokyo luxury hotel press but this place, in the heart of the Shiodome district is every but as elegant and civilized but for considerably less money. Superb bar area and a staff totally at home with English really add to your visit. And the views are phenomenal.
from Larbert
Submitted on 25-07-2016
We had two nights in the Conrad before joining our cruise. Beautiful views from our elegant room overlooking gardens an the harbour. If you wanted spend time watching the world go by this is the place. either in the bar or from your room. The restaurant was very good I tried the WAYGU beef, which was very good but I am not sure that the difference in price is justified. Tokyo and Japan appear to be very safe and clean. If Time and finances allow we will return.
from
Submitted on 26-07-2016
Service : This is an excellent hotel with wonderful friendly staffs. Its my first stay in Tokyo Conrad and i find the staffs here a lot friendlier than places like Westin and sheraton in Tokyo. Everyone will greet and smile at you from the moment u reach the ground floor till you go back to your room. Location : Its right next to Shiodome station. Its very convenient to go to touristy places like Roppongi Hill and Shinjuku. Room : Room is very spacious by Tokyo Standard. Layout is very carefu... Read more
from Kolkata (Calcutta), India
Submitted on 28-07-2016
Our family spent 5 days here and it was one of the best hotel stays we have had in many years. The staff is great and helpful and took care of all our needs with a great attention to detail. It is close to everything and easily accessible from all modes of transportation. The view of the bay is spectacular and we loved the executive lounge and their service and ability to accommodate us even during busy periods. I look forward to coming back and enjoying this hospitality once again.
from Grand Rapids, Michigan
Submitted on 29-07-2016
Excellent property mixing western and eastern with English speaking staff members and amazingly convenient location to trains - shiodome and shimbashi stations are a short Skywalk away, and is a mere 3 stops to shinagawa to catch the bullet train out of the city. Ginza is right on your doorstep basically - again via the Skywalk and best shopping in Tokyo. Tsukiji is a short walk away as well, although the fish market will be moving soon. The hotel itself you never want to leave anyway - beaut... Read more
from Shaoxing, China
Submitted on 29-07-2016
Stayed with family in transit to usa . Was fun , very polite staff .. Wonderful experience , Manager of hotel went out of the way to help us out and see that we had a good time . Location is prime area .. No complains .. Will come again end of the year ..
from Toronto
Submitted on 29-07-2016
We booked a King suite and an adjoining room and stayed 5 days for the first leg of our Japan tour as a family. The location of the hotel is not at a busy area but centrally located above the Shiodome Subway station and within close proximity to everywhere. We took a car or cab everywhere, and everywhere took us no more than 10-15mins. The hotel is located above an office building at the 28th floor, thus every room should have decent view of the park across. It's a really huge park (almost ... Read more
from North Richland Hills, Texas
Submitted on 29-07-2016
First, we had never stayed in a Conrad before, and second, we had never been to Japan before. However, both were wonderful! The hotel was gorgeous. And, this specific hotel was perfectly situated. There were enough restaurants and casual dining areas within walking distance that you could just walk out and about. It was in a safe and well-lit area, too. And, two separate subway lines were right outside the door. This made all our excursions extremely easy. You didn't even have to step ... Read more
from San Diego, California
Submitted on 06-08-2016
We stayed here for our honeymoon and we were both incredibly impressed by the amazing customer service, delicious breakfasts, gorgeous hotel view, and comfortable stay. We will most definitely be back!
from Dallas, Texas
Submitted on 06-08-2016
Best hotel I have ever stayed at and I make about 40 trips a year. The staff treats you like royalty the moment you walk into the property! Amazing staff with amazing views of the bay! I am sure to return on personal vacation very soon.
from Chicago, Illinois
Submitted on 07-08-2016
If you want extraordinary service at a fabulous location this is the Hotel I travel 200+ nights a year and this hotel ranks in my top 5 from all over the world The staff ranks at the top of my list for a luxury property
from Dallas, Texas
Submitted on 07-08-2016
Our family of 5 had two rooms and traveled under American Express Platinum - Fine Hotels and Resorts program. The hotel admitted us early (we arrived at 7 am from Singapore), upgraded both rooms to exective floor and was attentive to all our needs. This is a great location w fabulous views - the whole hotel is on floors 28 - 37 so room views are everywhere. Food is average for a property of this caliber. My only issue is the smoking (which admittedly is everyone in Japan) in the large bar on the... Read more
from Taipei, Taiwan
Submitted on 09-08-2016
We stayed for 3 nights and everything is great! The room, the bed, the amenities, the staffs, the food, the services are all great. I am very satisfied with the services they provided. Staffs are attentive and helpful. The rooms are spacious, it is very hard to find such a spacious room in Tokyo and the bed is also very comfy. The location is also great, very close to the Shiodome stop. We will definitely choose the hotel again.
from Lyon, France
Submitted on 09-08-2016
The hotel is in Shiodome, located very close to Shiodome station of Yurikamome line, which is one station away from Shinmashi.(From JR Shimbashi, you need to go out to take Yurikamome line.) But you can also walk to the hotel from JR Shimbashi station (Yamanote line), and it takes only 15 minutes. It is possible to go from JR Shimbashi station to the hotel completely by the underground, which means you don't need an umbrella even on a rainy day. There are a drug store (Shiodome drug), a convenie... Read more
from Buren, The Netherlands
Submitted on 10-08-2016
We stayed in room 3639 with an amazing view over Tokyo Bay. We arrived on an early morning flight, but could go to our room without any delay. Location of the hotel is great. A lot of easy travel opportunities. Tokyo at your doorstep and still the hotel is in a quiet spot. Room 3639 was very spacious. Had a lovely huge window seat. Two could easily lie down and enjoy the view. The bathroom was also spacious with a free standing bath. The shower and a very technical Japanese toilet were separat... Read more
from New York City, New York
Submitted on 12-08-2016
The Conrad hotel is absolutely stunning. Incredible rooms, beautiful lobby with amazing views along with great restaurants and very sleek and inviting bar. The only drawback is the location in Shiodome, which while great for the business traveller, is less than ideal for the vacationer. Hotels located in Ginza, Roppongi or Shinjuku would likely be your best best if you want to be closer to the action. But in terms of sheer beauty, its difficult to beat this property. Also, the park across from... Read more
from Rockwall, Texas
Submitted on 13-08-2016
Best stay I have ever had overseas!! The Conrad Hilton in Tokyo Japan bent over backwards for my wife and I during our 4 day stay. Customer service was Outstanding, Accommodations were Outstanding. All staff gave us the "Red Carpet" treatment. Thank you Conrad Tokyo!!!
from
Submitted on 15-08-2016
I stayed on 35 th floor and price per room is not that expensive with nice breakfast buffet included. They also have neat fitness center and pool. Access to restaurant near hotel is very easy. I would recommend to go to Dentsu bldg for cheap nice food.
from Belmont, California
Submitted on 16-08-2016
We stayed in Conrad Tokyo for 2 nights. Overall it is an excellent stay where we all enjoyed. We have been upgraded to executive rooms which are big and comfortable, though the view has been blocked by 2 high buildings next to it. The staff are all very polite and nice, the only comment is that check in can get very crowded and slow. We had breakfast in the hotel, where the food is only good (we were late so did not get to try a few enticing options that take a long time to prepare) but service ... Read more
from Yorba Linda, California
Submitted on 17-08-2016
I don't give that away too easily... The area this hotel is in is much like all of them... It is above a major station, it is walking distance (10 min) to Ginza and it is across from the most idyllic park that you can spend an afternoon in. So that being said we arrived to the hotel that is incorporated into a much larger building and located on the upper floor. We were met at valet and escorted up to check in... at the elevator they meet you and make you feel like you are the only one staying t... Read more
from Singapore, Singapore
Submitted on 05-09-2016
One of the finest stay under Conrad brand. Thank you Ari Suzuki and team for looking after us. Well appointed room with welcome amenities and hand written card. We only stayed here for a night which didn't give us much time to eplore the area and the hotel. Will return soon......once again Thank You Conrad Tokyo.
from Beaufort, North Carolina
Submitted on 05-09-2016
This is one of the very best hotels I have ever staid at. It is on our company approved list, but is typically sold out ! The staff is fantastic. The general facility is beautiful and located very close to work. The food is outstanding. The concierge(s) are amazing; helping me find specific businesses to complete printing of very unique items and for best shopping (not general areas, specific stores which are always spot on). The gardens are rejuvenating.
from Seoul, South Korea
Submitted on 06-09-2016
Did not stay here but dined at their Chinese restaurant and had a drink in the lobby. Fantastic service and great design. The artwork in the hotel was amazing and the high ceiling I liked a lot. The Chinese restaurant was really nice and good service. The staff was friendly. Want to stay next time.
from Abu Dhabi, United Arab Emirates
Submitted on 07-09-2016
The hotel is amazingly clean and rooms are spacious. The selection at the breakfast buffet was plentiful. We all really enjoyed staying there and will definitely choose Conrad in other locations. The standard of service was excellent too.
from Indianapolis, Indiana
Submitted on 09-09-2016
It has been quite a long time since I have stayed at this property due to its location. After an awful interaction at the HR in Shinjuku, I was reminded why I generally like staying at the Conrad. Check in was quick and professional and I was able to get everything done before my meeting. The rooms are spacious, quiet and comfortable. Every employee interacted with was great from the moment I got out of my uber until I got to my room. The reason I did not give this property 5 stars is becau... Read more
from Salt Lake City, Utah
Submitted on 10-09-2016
The Experience was very pleasant. The rooms were immaculate. The staff were great and always pleasant. The location of the hotel was near all of the things and places we wanted to do and see. It was an enjoyable trip.
from Honolulu, Hawaii
Submitted on 10-09-2016
Located within Shiodome business district. Direct access to the Oedo subway line and Yurikamome elevated line. 10 minute walking distance to Shinbashi station for JR. 15+minutes walking to Ginza and Tsukiji.
from Hamilton, New Jersey
Submitted on 11-09-2016
There are so many great things I could say about this hotel. The staff was great every day and the rooms are very comfortable and have amazing views. You can easily get to major subway and JR lines without going outside much. Most of the walk is covered or underground. There's a 7-11 ATM right next door. There's a market under the hotel after a short walk to pick up snacks. Shower has amazing water pressure.
from Frankfurt, Germany
Submitted on 12-09-2016
Location is really nice, just a few minutes walk from a nice garden and shopping streets. The rooms are spacious with an amazing view and modern interior. The staff is extremely friendly, helpful and attentive.
from Birmingham, England
Submitted on 12-09-2016
Stayed here in September 2016 in a twin suite. Rooms are extremely spacious with great views with beautiful decor. All the staff are extremely friendly and helpful nothing is too much trouble. The location is ideal, close to Shimbashi station and Ginza. We would definitely stay here again (in fact we are next week!) and would thoroughly recommend to others.
from Atlanta, Georgia
Submitted on 13-09-2016
Stayed here for a conference and then extended my stay for a few days to wander around Tokyo. The location was perfect for me, the subway was a very short walk away and the fish market was right around the corner. The room was very spacious and beautifully appointed. I had a nice city view, which i liked having never been to Tokyo. The restaurant was wonderful at the Hotel as well. But the best part of the hotel was the staff. Very friendly, very accommodating, and always willing to help. ... Read more
from Los Angeles, California
Submitted on 16-09-2016
We stayed here for a trip with my family to Japan. Everything was perfect or near perfect. We have travelled throughout the world to luxury hotels and this hotel gets everything perfect. From the amazing beds and pillows, to the extremely attentive staff, to the fantastic breakfast.... The rooms are spacious, beautiful, modern and very clean. My family ( who is typically very exacting and not always easy to please) still dream about their stay at the Conrad in Tokyo.
from London
Submitted on 18-09-2016
Our first visit to Tokyo was a fantastic experience and our stay in Conrad Tokyo was a very nice experience. The hotel is located in the upscale shopping district of Shiodome. The hotel is very well placed with direct walkways to the shopping area of Ginza. The hotel rooms are spacious with views over the Tokyo bay. The staff is very well trained and perform their duties professionally.
from South Pole
Submitted on 18-09-2016
This is one of the finest properties in the Conrad brand. Combining an excellent location in Tokyo, walking distance to Ginza and close proximity to several subway lines, with extremely nice rooms and decor, and top-notch service, this has always been our favorite hotel in Tokyo (which has so many wonderful places). Even the regular rooms are spacious and nicely appointed, with comfortable, supportive mattresses, huge windows, large bathroom with separate tub and walk-in shower, and of course ... Read more
from Bangkok, Thailand
Submitted on 19-09-2016
I had stay for 5 nights. I and my friends really enjoy at your hotel. Staff very kind, Anna was wonderful. We enjoy breakfast everyday but items on buffet is the same every day. I tried all egg menu which was wonderful taste and presentation. If you can change some items everyday will be more variety for guest who stays with you long day. Staff at fitness and spa very nice, Concierge very helpful.
from Hong Kong, China
Submitted on 19-09-2016
Went to Tokyo with bits and pieces of recommendations of things to do and see; booked 3 tours to do on 3 different days but having no idea where all these places were in relation to each other. Came down the first morning and that's when i met Ari - with his beaming smile and from the get go --- he patiently spent several hours and sorted out my itinerary for three days and the next thing i knew there was a package under my door with 3 neat little packages with maps and directions and suggestio... Read more
from
Submitted on 20-09-2016
We (with my husband and daughter) stayed in Conrad Tokyo for 2 nights. It was a good place to stay since the location is near the trains and several tourist spots like the Tsukiji Market and the Hamarikyu Garden. The hotel is still quite new and modern in design. We enjoyed the big , comfortable rooms. After being tired from the whole day of touring in the city, going back to a place where we can relax and fully recharged our energy is all we needed and Conrad has it.
from Yvonne Keene
Submitted on 20-09-2016
This is by far one of the nicest hotels I have ever stayed in. The hotel occupies the top floor of a tall building so all the views are amazing. We were a family of 4 (two teens) so it was nice to get a connecting room. The hotel is right on a major subway line making it easy to get around. The staff was very helpful and booked several of our restaurant reservations before we arrived. It is expensive but worth it.
from Minato, Japan
Submitted on 20-09-2016
We recently stayed at the Conrad Toyko with our for two year old for six nights while moving into our Tokyo home. The hotel is beautiful and very modern. You'll enjoy the relaxed atmosphere and feel easily as home either at Cerise, the casual restaurant, or having a drink by the large fireplace in the lobby bar (live music some nights, excellent views of the Bay). Our room was an Executive Bay View Suite which the perfect amount of space for our family throughout the stay. The bathroom is awes... Read more
from
Submitted on 21-09-2016
The hotel was truly a added memory to our in japan. The language usage of the staff is very good which made us feel comfortable. The food was also exciting to taste. The location is also very convinient.
from Dubai, United Arab Emirates
Submitted on 22-09-2016
We stayed here in Jan (bit slow on doing my reviews) before and after a ski trip to niseko. Room was great (go for harbour view) and well appointed. The location was very good being next to a subway station and it was in walking distance to the fish market that is moving unfortunately. The concierge was very good helping us find a very random sushi place I had booked - I would recommend this hotel and would stay again if I was visiting Tokyo.
from Washington DC, District of Columbia
Submitted on 23-09-2016
This is a truly first class hotel. Great rooms. Large, clean, quiet and very comfortable. The service is impeccable. The location is good, close to train station and metro and also walking distance to shopping areas. I liked the breakfast very much and bar too. The gym is fine, though not as large as in other places I have been. The 25 m pool was also great.
from Los Angeles, California
Submitted on 23-09-2016
This is the best hotel i've ever stayed in tokyo. great location/close to the fish market and ginza where all the food and shopping are. love their breakfast and the service is just great. everything is very clean and the room has a great view. there are many different lines of subway/train transportation very close to the hotel. everyone is very friendly and helpful.
from Dallas, Texas
Submitted on 24-09-2016
It is a luxury hotel with great service close to business and shopping center of Shimbasin and Ginza, which you can easily connect to anywhere in Tokyo, but you have to walk about 10 minutes through underground channel. The staff was very nice and the room was very clean and have good view of bay. There has non-stop train service to NRT airport (80 minutes) but the hotel staff didn't know. They refer to the bus service but with limited schedule. The only disappointed thing was the club lounge is... Read more
from Toulouse, France
Submitted on 25-09-2016
Stayed for 5 nights during our holidays in Japan with my wife. I initially hesitated among the other top-rated hotels in Tokyo. In the end we chose the Conrad based on the very good reviews and location. Among the 5 hotels we stayed at in Japan this was by far the best. I will start commenting on the location: despite some negative comments, as a tourist I can say location was excellent. The hotel has direct access to two major stations Shinbashi and Shiodome, which will allow you access to th... Read more
from Japan
Submitted on 27-09-2016
From the moment we walked into the lobby staff bent over backwards to help off assistance. The trip to reception on the 28th floor to book in, bags arrived and the room on the 34th floor overlooking the bay and fish market was brilliant. staff throughout the hotel were fantastic, not a cheap hotel but you get super service and the rooms are huge the bathroom with bath was amazing
from New York City, New York
Submitted on 28-09-2016
First time in a Conrad and it was beautiful and wonderful experience. Rooms were incredible, food and restaurants were excellent. The manager is very active does a wonderful job. Gym is well equipped. Beds were excellent quality.
from New York City, New York
Submitted on 29-09-2016
For those of you debating whether to visit Japan or not, do it! Trust me, you won‚??t regret it‚?¶As for the Conrad Tokyo, the property is beautiful and oozes luxury. They have a gorgeous and modern fire place by the bar lobby area that was very soothing (we visited Tokyo in December). The restaurants are top notch; we had an excellent meal at Collage. The staff is friendly but very professional. The room felt bigger than what it was and the bathroom was superbly designed. We enjoyed the execut... Read more
from Newton, Massachusetts
Submitted on 30-09-2016
This is a well-staffed hotel with very good service at the top of an office tower in central Tokyo. The entrance at the lower lobby is obscure but once you arrive at the reception lobby it's easy to navigate the place. The lounge at the reception lobby has outstanding views of the contemporary architecture that characterizes downtown Tokyo and is just across the street from the Hama-rikyu Gardens that belonged to the Tokugawa Shoguns, an oasis of green in an otherwise glass and concrete landsc... Read more
from New York
Submitted on 30-09-2016
I stayed at the Conrad Tokyo on two occasions in one week. Fantastic service... can't be beat. Marie Ito, the bellhop, spoke perfect English and helped me mail a package home. Pool is a nice two lane lap pool on a high floor. Wifi is excellent. Umbrellas readily available in room or at the taxi stand. Immaculate rooms and a great high view. 7-10 minute ride to Ginza, Akasaka and Tsukiji. The office building next door with the food options is not bad at all. Easiest way to NRT airport is... Read more
from Toronto, Canada
Submitted on 30-09-2016
The entire staff at the hotel was outstanding. Hotel is beautiful and in a convenient location, just above Shiodome (Oedo line), Shimbashi (Ginza line) , JR (Yamanote line) and Yurikamone line. Everyone was outstanding and extremely helpful, however, two really stood out - Maako at the front desk, I asked her to hold my back pack one night as I was going to have a drink in the bar, however, she went one better and made sure it got up to my room so I did not need to worry about picking it up aft... Read more
from Perth
Submitted on 07-10-2016
This hotel gets rave reviews, and to some degree I concur on the attention of staff, however, this hotel rests on its 'name' a bit too much. I have stayed in what others may deem 'regional hotel brands' in Tokyo and have received service that was more authentic, genuine and less robotic. Here, I book a non smoking suite, and I am given smoking(which I know they did assuming that because I asked where the smoking room was, that I must want a smoking room- no! If I wanted it, I would have booked i... Read more
from
Submitted on 08-10-2016
Really nice hotel with stunning views over tokyo bay. All services are great, rooms are made up several times a day. 4 restaurants and a hotel bar. Taxi service downstairs. Fitness center is modern and well equipped. Only downside is that the stretching room is taken up by classes several times a day.
from Calgary
Submitted on 09-10-2016
This is a hard review to write as I have mixed thoughts on the Conrad. Our 1 bedroom suite was nice and the view was outstanding. Housekeeping was perfect and we had no complaints there. Our interaction with the concierge staff prior to our arrival was great. They secured a reservation at a sushi restaurant of our choosing and that was amazing. Unfortunately when we arrived I found their recommendations lacking. In fact, we asked for recommendations on 3 separate occasions and were disappointe... Read more
from
Submitted on 11-10-2016
I stayed at the Conrad Tokyo for three nights .I recommend this hotel 200% The staff is the most helpful and kind I have ever seen .they work so hard to make us feel at home The concierge staff was so helpful and made our trip successful .we experienced Tokyo and had such a fun time I would like to mention yuka and mina from guess services .and hitomi from front desk .hiru and mathies from the restaurant .on getting my son his favorite thing to eat chocolate chip pancakes Which were Devine T... Read more
from Konya, Turkey
Submitted on 11-10-2016
Hotel property is impeccable and beautifully appointed. Very close to several metropolitan parks and the fish market for short, nearby adventures. The staff here is fabulous and that's what keeps me coming back.
from Caves Beach,Australia
Submitted on 14-10-2016
Our room on 37th floor with great view over Tokyo Bay. We did not like glass wall to bathroom. Toilet was an old Toto that really does need upgrading. I was also disappointed no Nespresso machine for the price we are paying ( very expensive spending Australian dollars. The staff are all excellent and very helpful. Good range of restaurants but very expensive
from DC
Submitted on 14-10-2016
1st stop on my Around-the-World trip. I used two free nights HHonors CC signup bonus to stay at the Conrad because previous Conrad experiences have been great. Plus the location near the Hamarikyu Gardens was what I wanted. As a Diamond, I emailed the hotel to request an upgrade from city view to bay view which was granted at check in. Also I received club access. The hotel is quite bespoked- beautiful lobby and hallways. The room was large with great bed, nice couch/bench along the Windows, gr... Read more
from London, UK
Submitted on 14-10-2016
Spent three nights here for a friend's wedding. Service was excellent, room service very quick, room quality very good, great facilities. Would recommend this hotel to all types of guest. Couples, families or business.
from Perth, Australia
Submitted on 16-10-2016
The Conrad Tokyo is one of the best Conrad hotels we have stayed in. The room (twin city view room) was a good size even by western standards, very modern with great facilities. The gym and pool are amazing and a great way to start the day or unwind at the end. However the best thing about the Conrad are its staff. Always professional and helpful. Our first stay in Tokyo and without the advise of the concierge we would not have seen as much as we did. Returning to the Conrad on the 23rd for ... Read more
from
Submitted on 17-10-2016
We love to travel and try luxury resorts and hotels. The Conrad Tokyo is among our favorites. A sleek and modern property offers clean, elegant design with lovely views of the city and Tokyo bay. We chose the Conrad because it was within minutes from the tsjuziki fish market. The staff is very personable, remembered us as we came and went from the hotel. The room was luxurious, spacious and bright. Beautiful bathroom. The view had us mesmerized. Can't wait to visit again.
from
Submitted on 18-10-2016
I cannot recommend the Conrad enough. The Bay View Suite is beautifully appointed and tastefully decorated, has a very nice bath and shower, and boasts an amazing view of Tokyo Bay and the nearby park/garden. Aside from the spectacular room, the service was truly world class. Leading the charge was Ari, their head of customer relations who made sure we were taken care of from excursion recommendations to restaurant reservations. Additionally, the in hotel restaurant has a very delicious Japane... Read more
from
Submitted on 18-10-2016
We stayed at the Conrad for 3 nights, the hotel is beautiful, we had a great room and we were upgraded to a bay view suite as I'm a diamond member. Check in was a breeze and the lady who checked us in was so nice. Breakfast was great, you can order one item from the made to order menu and then there is a buffet selection. The executive lounge was a little small, but again great service we were so busy with exploring Tokyo that we didn't have time to use it. The restaurants are on the pricey... Read more
from
Submitted on 18-10-2016
The Conrad... a home away from home. Our first time staying and we are absolute converts! The hotel is amazing! We booked 4 nights and were blown away by the graciousness, the service, the smiling staff. Absolutely perfect! We had 2 city view rooms and the hotel very kindly gave us a nicer room as we were celebrating my mom's birthday. We loved everything about the rooms! The baths, the amenities, the absolutely divine comfortable beds! Kudos to the Conrad team! Do yourself a favour and pamper y... Read more
from Healdsburg, United States
Submitted on 18-10-2016
Japanese culture can come across somewhat overly formal by American standards, but the Conrad struck the right balance of formality and friendliness that put us at ease in being able to meet all our needs.
from Lancaster, Ohio
Submitted on 20-10-2016
The Conrad provides amazing service. The staff is helpful, the amenities wonderful, and the views are terrific! We really enjoyed being able to walk to Ginza, utilize the metro to get to other areas of the city, and also being so close to the Tsukiji market.
from Amman, Jordan
Submitted on 22-10-2016
For sure not the best hotel in Tokyo, but they do come close. The staff are the best part of the hotel, they make sure they go out of their way to ensure you a memorable stay. The rooms are nice, pretty big but the way the room is divided is not the best, the entrance area is too narrow, you cant walk past it if the closet door is open. The bathroom is very nice, huge round lit mirror as well. The bay view rooms are the best, make sure to take rooms in the centre of each floor to have a good vie... Read more
from Vancouver, Canada
Submitted on 24-10-2016
Location, beauty, and customer service cannot be beat. The staff were so courteous and polite and were always incredibly helpful. I have never encountered better service in all my life than I did at the Conrad Tokyo.
from Bucharest, Romania
Submitted on 24-10-2016
All in One - everything you need for business meetings/conferences at high class. All services were excellent, staff very nice and helpful, location is great. Conference room well equipped and met the expectations
from
Submitted on 28-10-2016
This is an amazing hotel in terms of location, rooms and services. The rooms have great views of the city or Tokyo bay. Service is outstanding and the breakfast is one of the best we've ever experienced. The Japanese breakfast, which takes 30 minutes to prepare is worth the wait, though you will need great self discipline to not try the food in the first rate buffet while you wait. The location is great for a spread out city such as Tokyo with Shimbashi and Ginza nearby. It's a great place to gi... Read more
from Los Angeles, CA
Submitted on 28-10-2016
Picked this place because it was frankly the cheapest luxury hotel with excellent ratings for the night I wanted. Got a king bed room with a harbor view, and the view was certainly spectacular. The room was quite luxurious and the service impeccable. My only complaint would be I wasn't crazy about the location, right by the harbor (and Hama Riku park and Tsujiki fish market) but it's definitely a business section with not much around in terms of shops and restaurants. In fact because of the road... Read more
from Atlanta, Georgia
Submitted on 29-10-2016
First time I've stayed here after being recommended by friends. Extremely satisfied with all aspects and would definitely stay here again. Staff are particularly attentive, and the view from lounge bar is striking
from Singapore
Submitted on 29-10-2016
Loved the attention to detail, first-class service, and warmth from the moment we stepped into the lobby till we departed. One of the best hotel experiences I have had, truly top notch Conrad and Japanese hospitality! Looking forward to be back already!
from
Submitted on 29-10-2016
The service was impeccable. Very helpful & efficient conceige which helped me with birthday dinner options & bookings. Checking for availability first before offering the suggestions. Was very impressed with the efficiency and level off detail of service. Was welcomed by lots of service ambassadors at the lobby. friendly and warm. not forgetting the view from the lobby. nice The rooms were comfortable. Was pleasantly surprised by the japanese bears we got as a souvenier from Japan n The Co... Read more
from Surrey, Canada
Submitted on 01-11-2016
I stayed here for a week in late October and had a great experience. This is a great hotel. The staff are friendly, helpful and extremely service oriented. The hotel is beautifully appointed, including the lobbies, restaurants, and rooms. All the rooms are quite large for Japan, and with large comfortable bathrooms. The location is good (but perhaps not great) on the edge of the Ginza district (it takes about 10 minutes to walk to the Ginza) and central to the rest of Tokyo. The fitness facil... Read more
from Hong Kong, China
Submitted on 01-11-2016
We went over Christmas time and it was a busy time. Upon arrival the concierge staff made no attempt to help with luggage and when we asked what floor is reception they replied rather hurriedly and pointed the direction of the lift. Not expected in a 5 Star hotel especially in Tokyo! We were then told that at the reception they can't check us in as we were hotel members and could only be checked in on the club floor - again we were only given directions to the lift. The club floor - greeted ... Read more
from Bedford, United Kingdom
Submitted on 02-11-2016
This is an excellent hotel in Tokyo that is cited on floors 28 upwards of a tower block which immediately point to superb views. Location is good only 10 mins walk from a main subway link (underground through a shopping centre). Service is excellent as you would expect for this class of hotel. The rooms are very good, comfortable,roomy with a sizeable bathroom. Free WiFi adds to the picture. Even turn down service has an added extra on your first night. Dressing gowns and pyjamas are also provid... Read more
from Melbourne, Australia
Submitted on 02-11-2016
Like many of the hotels in the major cities in Japan, this hotel is situated on the top floors of an office building. The views from the hotel windows provide a panorama of the city area, the Hama-Rikyu Gardens or the Sumida River and Tokyo Bay. The food in the restaurants is superb, but expect to pay top dollar, even for a coffee in the bar. The staff and service were exceptional, nothing was too much trouble and everything happened very smoothly. Our room was very nicely appointed, with excel... Read more
from Seattle, WA
Submitted on 03-11-2016
If you want a true luxury experience with stunning views of Tokyo Bay this is the place . Huge rooms with big beautiful bathrooms. Amazing breakfast. buffet. Superior service. Close walk to trains and subways that will get you to any part of Tokyo. Walking distance to fish market and Ginza district.
from Calgary, Canada
Submitted on 03-11-2016
A very pleasant stay, with all our needs attended to. Excellent executive lounge, with a very good breakfast. Hotel amenities served our purpose well and the pool was great for my daily lap routine. The change rooms were excellent and had all we required. And most importantly concierge Ari was a most gracious and attentive host during our stay. Highly recommend this hotel for its excellent location, great amenities and thoughtful staff.
from San Francisco, California
Submitted on 05-11-2016
My wife and I had a wonderful time staying at the Tokyo Conrad. The facilities exceed that of most 5 star hotels and were truly outstanding. We had a beautiful view of Tokyo Bay from our room, and we enjoyed swimming in the 25 meter indoor lap pool after a long day exploring Tokyo. The hotel is conveniently located near several subway and rail lines, and is about a 15 minute walk to the Tsukiji fish market and 15 minutes to Ginza. Our room was very peaceful and quiet and I slept very well ever... Read more
from Austin, Texas
Submitted on 05-11-2016
The Conrad Tokyo is luxury property that doesn't shout or scream at you, instead choosing to naturally stimulate the sense from the moment you step in the door. You'll find yourself engaged with a level of childhood curiosity - unsure what to expect at the next turn but ever excited to take the step. Rarely does one experience this in a city. I hadn't felt this way since navigating through the markets of Marrakech. This was the final leg of our last-minute Japan trip (booked only 4 days be... Read more
from
Submitted on 07-11-2016
This was my first visit to Conrad Tokyo. First the not so good. They kept me waiting till 4 pm for the room !! While i agree the official check in time is 3 pm am sure there are a lot of travellers like me who check out early in the morning. But that aside once i checked in the experiance was just awesome. The rooms are nice and big. The bay view rooms offer a wonderful view of the royal garden, the waters and the site for the 2020 olympics. The staff is very courteous and helpful at all times.... Read more
from
Submitted on 07-11-2016
Overall a great hotel First up the not so good : i couldnt get my room till 4 pm !! I agree the check in time is 3 pm but am sure there are plenty of people like me who check out early. That said the bay view rooms are fantastic. Clear view of the garden , waters and the site for 2020 olympics Staff is very courteous and helpful. Food is great, specially the breakfast. As a vegetarian i struggled for options but the quality was good. Am returning again tomorrow for ankther great experience.
from Chicago, Illinois
Submitted on 07-11-2016
Everyone at the Conrad made us feel welcome. Service was outstanding as was the room. The executive lounge was well worth the extra cost as the staff was attentive and food was tasty. The location is only 15 min walk to Ginza and you have the Hamarikyu Gardens next door to the hotel. The gym was also first class.
from Switzerland
Submitted on 08-11-2016
Beautiful view over the bay Large rooms for Japan with nice bathroom with indépendant shower, nice bar and excellent Chinese restaurant Very well located for business purposes The staff is very friendly Near the subway station
from Hong Kong, China
Submitted on 08-11-2016
Very nice up to date rooms, with pleasant views over the bay. Service is great as always with lovely gym,pool and restaurants .restaurants can be pricey so watch that .but a lovely stay. Would only say bring plug adaptors as The electrics in the room don't provide for international applications.
from
Submitted on 09-11-2016
I had the absolute pleasure of staying at the Conrad Tokyo for a business trip. I stayed on the 34th floor - the executive level, in a king suite. Upon entrance into the hotel, i was in total awe of the interior designs and the size of the lobby. The wooden like walls and earth-toned features created a warm and relaxing atmosphere. An ambiance i could never forget. I was welcomed to my room and could not have been happier with my double ensuite bathroom featuring a bathtub, shower and pretty coo... Read more
from Pennsylvania, United States
Submitted on 10-11-2016
This hotel is by far one of, if not the best hotel in Tokyo. The staff is kind, friendly, helpful and very available. Rooms are gorgeous and very comfortable with lovely views. Restaurants bars and lounges are perfect, great food and service. Good location also!
from Windsor Locks, Connecticut
Submitted on 13-11-2016
Great location and service. Staff was very friendly and eager to assist in every possible way. My room view was to the Tokyo bay side which was very nice in the morning. Overall, great experience and will definitely recommend. Looking forward to my next trip.
from Kuala Lumpur, Malaysia
Submitted on 13-11-2016
A very nice hotel which is in the peaceful part of Ginza overlooking Hamarikyu park and within a 5 mins walk of the metro station and 10 mins walk to Ginza. Rooms are large by Tokyo standards and luxurious as are the other parts of the hotel from the gym to the lounge and dining. The executive lounge is on the small side, yet intimate and like all high floors has a nice view of Tokyo city. Breakfast can get really busy in the morning so a tip is to insist on the main restaurant area rather than ... Read more
from Copenhagen, Denmark
Submitted on 14-11-2016
Ny favorite Hotel. I like the location. I like the friendly service and the breakfast is marvelous. The Bay view is one of ny favorite sightseeing i Tokyo. The are so Many things to love in this hotel.
from Toronto, Canada
Submitted on 15-11-2016
The Conrad is one of the nicest hotels I have stayed at. The staff met you once and never forgot your name. Everyone went out of their way to make the experience memorable. The accommodations were fabulous, the food was wonderful and the staff was out of this world.
from New Jersey
Submitted on 16-11-2016
We continue to visit the Conrad on our visits to Tokyo and are never disappointed. Seki-san, the Concierge greets us upon entering and the rest of the staff is extremely attentive to our every need. The rooms are beautiful and maintained impeccably. The foodservice is second to none and the bar has the best view in the city. Add the Conrad on to your must stay list
from West Covina, United States
Submitted on 17-11-2016
Stayed at this hotel for one night with my wife on the tail end of our Japan trip, and I wish we had stayed here for our other days in Tokyo. This Hotel is AMAZING!! The location is excellent with direct underground access to 2 different train stops. The views are breathtaking and the breakfast was the best we had in Japan. The concierge helped us make reservations and helped us when we needed to cancel. The rooms are spacious with great amenities and of course excellent views (both of the c... Read more
from
Submitted on 19-11-2016
love Tokyo. Wanted a to make this a special birthday trip. This Hotel was quality. comfortable. Great service. Amenities were awesome. View was incredible. Restaurants were full of tasty options. Located right by the train. Only drawback I had was the distance to a lot of the sites I was interested in. Cab fare was outrageous.
from Waimanalo, Hawaii
Submitted on 20-11-2016
First of all, this is a great hotel. The lobby is on the 28th floor which makes for great views of the city/Tokyo bay. The breakfast was great. Bar was nice but expensive. Fairly central location right next to a train station which makes getting around easy. It's expensive and they like to keep things just so. If you're not used to being waited on hand and foot then it may be a little awkward. If I had the opportunity I would stay here again.
from American in Japan
Submitted on 20-11-2016
The service from start to finish was excellent. I could write a page on all of the great comforts and service we experienced here. Booked via AMEX FHR program. I will just mention one, Water-fall shower!! Pure bliss!!!
from Jakarta, Indonesia
Submitted on 26-11-2016
The Conrad Tokyo provides excellent service. You will experience a Class A service since you arrive until you depart from the hotel. Loved my experience there and will definitely recommend all of you to stay there.
from New York City, New York
Submitted on 27-11-2016
I've stayed at this hotel 4 times already since 2008 and each time they do not disappoint. Kudos to the people at the desk, at the lounge and last but the most helpful, their concierge. They are the most organized and efficient concierge for me. Before our stay, they always take care of our tickets and reservations. When we arrive, they present them all to us with corresponding maps on how to get there. They never stop helping even when we have checked out already. Extra compliments to Koj... Read more
from Seattle, Washington
Submitted on 27-11-2016
We(family of 3) stayed 4 nights at Conrad past week. Excellent service since we get off taxi. The bags were taking at once, and a very nice stuff took us to escalator to 28th floor to check in. Check in was smooth, and we has a room we booked on 34th floor promptly. The service women then take our bags up to the room with us together. She was super kind and helpful. I was a bit shocked that wasn't a guy doing this bag delivering job. The room is big, modern, and really loved the long sofa along... Read more
from Bengaluru, India
Submitted on 27-11-2016
Our Trip to Tokyo was one of our best family vacations made possible by Mr Ari, Manager Executive VIP services at the Conrad Hotel. The hotel befits a luxury palace with the most gracious and helpful staff. Our Suite was extremely comfortable and spacious with a spectacular view of the Tokyo bay. Ari arranged all of our outings including dinner reservations, visit to Tsukuji Market & Meji Shrine, tea ceremony... Ari and his team made our daughters 18th birthday memorable by arranging wonderful ... Read more
from UK
Submitted on 28-11-2016
Firstly I loved this hotel it was big, luxurious and everybody was so eager to help. However it is expensive and could improve on a few things. Firstly the location is fab, relatively easy to find. Inside it is incredibly clean as you would expect and the service is good, however I would expect their English to be better. I do hate it when you go to a foreign country and visitors expect everyone to be speaking English and elsewhere I did not have this expectation however I did at the Conrad e... Read more
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