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Ana Intercontinental Tokyo

Tokyo, Japan (NRT)

Hotel + Flight from
Based on 2164 reviews
Ideally situated in the exclusive Ark Hills district, within walking distance of the Kasumigaseki central government offices, Akasaka and Roppongi.
Room & Rates
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Ana Intercontinental Tokyo
1-12-33 Akasaka, Minato-ku, Tokyo, Tokyo, Japan 1070052

Resort Details

Splendid night view from the 37th floor sky bar. Indulge in the private fitness center, ladies` aesthetic saloon or men`s sauna baths.

Pools & Spas

In summer, a refreshing outdoor pool is available.


5 min. walk from Subway Tameiki Sanno Stn. of Ginza Line.

Based on 2164 reviews
from London
Submitted on 02-06-2016
For my first trip to Tokyo I decided to stay at the ANA Intercontinental due to the location of the hotel and the cost of the rooms. The hotel is located in Ark Hills which is very close to both Roppongi and Akasaka but in a quiter area of town. The nearest metro station is Roppongi Icchome with an entrance right outside the hotel but be warned, multiple lines run to this station and you can walk miles underground, the Hibiya line is nearest to the exit. As with most Tokyo hotels, check-in ti... Read more
from Los Angeles, California
Submitted on 03-06-2016
located in ARK Hills just by Roppongi Hills and right by several train lines so access to the city from here is very easy. It was 60 minutes from Narita on the Limousine Bus which drops you off at the hotel. Large hotel with many restaurant offerings that will cater to any taste- rooms are very comfortable and spacious - specially for Tokyo get the breakfast plan- the buffet in the morning will satisfy any diet and get you good and full to explore the city. all the staff were very helpful an... Read more
from India
Submitted on 05-06-2016
So this is my third stay in about a year at this hotel. I am a gold elite member with IHG . Each time I've stayed here in a club category room I have found the room setup to be different, this time I was on the 31st floor and found the room to be smaller than the one on the 29th floor from my last visit. Not too happy with the way the bathroom was in this room... Guess it's a personal choice as well as no space to put up the suitcase while unpacking. No electrical plug points in bed side which... Read more
Submitted on 05-06-2016
The hotel and rooms are super classy, and the room was large (not sure what room type we had but I think they said we got an upgrade). The views are quite lovely too, we had one of the imperial castle. But if you're not a business traveler and are in Tokyo to spend time gallivanting around the city I suggest you skip this hotel and get a lesser place in a busier (buzzier!) location like Shibuya or Shinjuku. You're doing a lot more subway transfers if you stay here and there are less choices for... Read more
from Amsterdam, The Netherlands
Submitted on 06-06-2016
As a Royal Ambassador received complimentary upgrade to corner suite. (No club access though). The hotel is about a 30 minute cab ride from Haneda Airport (try to land there if you can, the other Tokyo airport (Narita) takes at least three times longer to get there. Hotel is very close to the easy to use subway system. Surrounding the hotel are several restaurants. It's not in a busy/touristy part of Tokyo though but easy to get there using the subway. Breakfast buffet has an excellent choice in... Read more
from San Jose, California
Submitted on 06-06-2016
Enjoyed our hotel with the best access to the underground trains and rail system. The location though is not for travelers but for business as restaurants outside the hotel was far and in between. Great rooms and fantastic amaenities. Food was great inside the lobby restaurants.
from Nashville, Tennessee
Submitted on 07-06-2016
This was my second week+ stay at the lovely Ana Intercontinental, and I will return again when I'm in the area. The hotel is near the foreign embassies with easy access to trains. The large Ark Hills complex a short walk away offers many choices in restaurants, and there is a market next door. The bed is very comfortable with nice linens. The breakfast buffet is one of the best!
from Shanghai, China
Submitted on 23-06-2016
I redeemed my points and booked it two months ahead, asking for a king bed. When I check in, the reception said there is no kind bed today and even I am Spire Elite member, there is not any upgrade or different treatment. I discussed for several times and finally they agreed to upgrade the room. And there is no complimentary water in the room. But the hotel itself is very good, good location and clean room. Just the service of reception could be done better.
from Colorado Springs, Colorado
Submitted on 27-06-2016
A beautiful upscale hotel near the Ginza subway line. A spacious lobby with helpful concierge, world-class restaurants, and a breakfast bar that caters to travelers from all over the globe. There is a shopping plaza in the hotel for individual wishing to purchase gifts of leather, clothes, liquor, and food as gifts. The "economy" rooms are smallish, but well appointed with a snack and liquor bar. There is a small safe and an umbrella for guests to use. The toilet is the best example of Japan... Read more
from Singapore, Singapore
Submitted on 28-06-2016
I stayed here for work last week as I have previously and had a pleasant stay. The hotel is nothing special with clean ( but small rooms) rooms, average food, standard service and a good gym. It's close to many restaurants and the metro to get around Tokyo. Although quite expensive and it doesn't stand out like many other hotels in Tokyo its a good solid hotel that is convenient to base yourself from.
from Nanjing
Submitted on 28-06-2016
An international hotel chain with the service that you would expect of these kind of hotels. Very good rooms, nice breakfast buffet, a lot of very good but pricey restaurants to choose from and the fully proactive staff at reception and especially very helpful people at the concierge. However the service in the breakfast area lacks a little speed and attention, such as watch for fully loaded too small tables with empty plates, or me asking for something ... They have a nice drip coffee maker i... Read more
Submitted on 28-06-2016
This was a very unhappy experience and I have many issues. 4,000 yen to use swimming pool. Service attitude very low. Will never use again. Room was poor quality and was not cleaned correctly. Breakfast very good and I give them one star for the quality.
Submitted on 01-07-2016
Wow, what an amazing hotel. This is truly a 5 star hotel, and the level of service in the club lounge made it more like a 6! We stayed here for two nights in June 2016. Upon check in, we were given a complimentary upgrade and had a great view of the Tokyo tower. Unfortunately, when we checked in, our room had a strong unpleasant smell. We spoke to housekeeping and they provided a air purifier which was helpful. We spent a little time exploring the hotel. There are a lot of restaurants, and t... Read more
from wirral
Submitted on 03-07-2016
Shame the trip was so busy that I didn't see much of the place. Excellent views from one of the tallest buildings in the centre of the city. Very good location to see the city at its best with Tokyo tower only half a mile from the hotel. Rooms much bigger than some of the cheaper hotels in the city.
from Bali, Indonesia
Submitted on 03-07-2016
This Hotel was like any other good business hotel. It has all the amenities that you need to make sure your trip is hassle free. It is not about charm or local character which is something that I look for. That's the reason I gave it 3 stars - not because there was anything wrong, I just thought it was average. One complaint - there was quite a line for breakfast, so my first morning I was forced to go without as I did not have time to wait.
Submitted on 04-07-2016
We booked a junior suite and were very happy. Big bathroom with excellent shower and separate bath. Bed is very large. There is a two seater couch in small lounge area. we had a corner room which is slightly different shape but no problem. Visited the club lounge which was excellent bUt you have to pay a lot more for access. Breakfast is excellent. Every range of food available. We had dinner in steakhouse which was average so suggest elsewhere for dinner. On top floor is a bar with fantastic ... Read more
from Uk
Submitted on 07-07-2016
Staying here 2 nights due to the convenient location for business. However am very disappointed with the standard of decor. The room is dull and pretty flaccid decor but worst of all everything is stained and grubby looking. Having lived 3 years in Japan, I am sure it is clean but the chairs have marks, the carpets are stained. The place needs a refurb. I am due to return in August and now reconsidering because given the prices I am frankly hugely disappointed
from geelong vic
Submitted on 07-07-2016
Beautiful hotel located in a great central area of Tokyo. Buffet breakfast is incredible, staff very polite & accommodating. Good shops & eateries adjacent to hotel. King bed was massive. Traditional turn down service which is so lovely however becoming a thing of the past I find. The highlight however was the shower !! WOW !!!!! About 7 jets hitting all parts of you all at once. Would definitely pick this hotel again, just for the shower !!
Submitted on 13-07-2016
Modern, cosy beds with great showers! Staff are friendly and customer service relation staff were very helpful. Disappointed that as a guest, you had to pay to use the swimming pool, or just relax beside the pool side. Gym however was free...
Submitted on 16-07-2016
Excellent service and nice rooms ; breakfast is excellent and various , and ã nice sky bar at the top of the hotel Only missing point is probably a warm lobby !!! Confortable and quite room with perfect insonorasation, this hotel in ROPPONGGI AREA is really perfect for business
from Nuremberg, Germany
Submitted on 16-07-2016
I love inter continental, you know what you'll get- great service, clean well appointed rooms and locations that are easy to get to ( and around ). The rooms are different sizes and I got a club floor room so slightly larger and a coffee maker. A shower + bathtub is somewhat of a luxury in Tokyo city center. The bath amenities were great! The room had a queen sized double bed, typical IC comfort and option of pillows, something I always appreciate and really helps the sleep quality! The breakf... Read more
from Saint-Maur-des-Fosses, France
Submitted on 17-07-2016
Excellent service and nice rooms ; breakfast is excellent and various , nice sky bar at the top of the tower . Only missing point is a warm lobby !!! Confortable and quiet roomwith good insonorisation ; this hotel in ROPPONGGI AREA is really perfect for business
from Drogheda, Ireland
Submitted on 17-07-2016
Maybe its wrong to expect a hotel to have a wow factor but some InterContinental properties have it, this one does not. That is not to take away from the fact its a good hotel and we did not find fault with in on a 3 night stay. It's well located, 10 minute taxi ride from Tokyo Station or, if you are coming from Narita, it's on the Limousine Bus route. Room was a good size by Tokyo standards. We did not eat in the restaurants so can't comment. Its a short walk into Akasaka where there are lots o... Read more
from düsseldorf
Submitted on 18-07-2016
So the location for business is good and close to Roppongi but as a guest staying a week for about ?300 per day, you have to pay another ?40 per guest per day for using the pool?!?!? The staff is great the rooms are what you would expect from a standard 5* hotel but charging your guests and on top of that so much to use the pool is OUTRAGEOUS. It's as bad as a hotel charging for Internet nowadays! Besides that, it is a pretty average 5* so that is why I would have given it 4 in terms of ra... Read more
from Charlotte, North Carolina
Submitted on 19-07-2016
The hotel is located 20 minutes walk south of empire palace. Very easy to access Tokyo metro. As a spiral member, I got an upgrade on a bigger room with two big beds. The room is very clean and well set up, it gives you a luxury hotel feeling. The air conditioning is quiet, you can sleep without earbuds. The concierge is also helpful to give directions but you still need to do your own research, if they are trainees also new to Tokyo, they may not always have better suggestions.
Submitted on 20-07-2016
I spent few days in Intercontinental Tokyo and need to say the Hotel is excelent. Great location, just 2min walk from Subway Station. Great Facilities but you pay for everything(Pool, Wifi) Food is great but expensive. Consigliere very helpful.
from New York City, New York
Submitted on 20-07-2016
The very best executive club in Japan! Amazing service standard, genuine staff's approaches and professionalism. Amazing ! Décor, amenities and services, simply the best in Japan if not in Asia! Best meeting places, even delicate choices made for amenities such as choice of wine, drinks... and unlike other intercontinental hotels, allow kids to enjoy the club with parents...
from Dubai, United Arab Emirates
Submitted on 22-07-2016
Choosing where to stay in Tokyo is not an easy task as it depends on many factors like the area , your budget etc. I am glad I finally decided upon this hotel. Location is in Roppongi/ Akasak area and the hotel is just a few meters away from the Ginza line metro station. There are many restaurants and convenience stores like Family Mart & 7-Eleven next to the hotel. Reception was well manned and had a separate queue for check-in for IHG Elite Members. We had a corner suite along with 2 Premier E... Read more
from Yorba Linda, California
Submitted on 22-07-2016
First time to Tokyo for me and my family... there is always a lot of pressure to start the trip off on the right foot. Reading reviews, blogs, asking friends and investigating way into the night... I have so much I want to share about Tokyo from a practical perspective but I will focus on this hotel during this post. We opted for the easiest ( in our mind ) way to get from airport to hotel and after a very long passport immigration it was almost midnight... we chose a cab which looking back is ... Read more
from Sydney, Australia
Submitted on 24-07-2016
Comfy bed, spacious room, very quiet, very modern. Love the toilet, it washes your bits and is fun. I was sick and they made me chicken soup not on the menu which was awesome and just what I needed to feel well. Their location is great, just around the corner from Roppongi for food and Ginza for shopping. Breakfast is also good in the Atrium restaurant. As well, the Champagne bar for cocktails and the bar on the top floor for late night partying with friends is superb. The atmosphere is amazing ... Read more
from Vancouver, Canada
Submitted on 25-07-2016
This hotel located at Minato-ku! I found this located very convenient! The subway station is only 5 min away by walk and it is only 3 stations away from Ginza shopping district ! We also took a cab to Tsukiji fish market which cost us 1400 yen ! On the last day we took the cab to Tokyo station for the Shenkensen line to Kyoto! That cost around 1600 yen ! The only complain I have is the small bathroom, I've stayed in Hilton and Keiyo plaza in Shinjuku and cerulean in shibuya and all of them has ... Read more
from Hong Kong, China
Submitted on 26-07-2016
Service here is consistently high. I like the fact that the Limo bus serves this hotel directly (both Narita and Haneda airports) and the bell staff are well used to handling passengers and luggage. My room was comfortable and quite large with an enormously wide bed! I was upgraded due to Ambassador card status so had a sitting area also. Everything worked in the room and again there was an easy interconnection for HDMI to the TV. It seems quite modern. Room service was fast and efficient but... Read more
Submitted on 26-07-2016
The restaurant is located on the 37th floor of the hotel and you can enjoy great food (teppanyaki) with superb views of the city. I recommend going there for dinner. Don't forget to book in advance as there is a limited number of seats. Bon apetit.
from Sydney, Australia
Submitted on 27-07-2016
There are a lot of quality hotels in Tokyo, what stands out about the Ana is the service and the food in the breakfast buffet. I am always surprised when this detail is overlooked by the more expensive hotels. It could just be Japan, where the food rarely disappoints. But to my point, the food here is very good, the restaurants also are of a very high standard, I tried the steakhouse, it was a better steak than I've been surved in Australia, same with all the meat in Japan. Having said that I re... Read more
Submitted on 27-07-2016
It is wonderful to experience the consistency of customer focus when I stay at an IHG (Intercontinental Hotel Group) hotel, wherever I am in the world. ANA Intercontinental is no exception ... This is the second time I have stayed here and I will be back. Lots of restaurant options in and around the hotel - although less so for vegetarians like me! Also lots of options for walking to see sights and close to major shopping and other major restaurant areas in Tokyo. Always feel very welcomed when ... Read more
from Havre de Grace, Maryland
Submitted on 01-08-2016
I have stayed at the ANA Intercontinental for twenty five years -- sometimes as much as three times a year. It is the most efficient, quiet and convenient hotel I've found in Tokyo..with over l00 trips (as US government employee,now as a private consultant). Room is modern, perfect service (the only time I have used the work "perfect" on trip advisor). The breakfast buffet has to be the best in the world. Location is very convenient. The staff are amazingly polite and efficient and smart. A... Read more
from Detroit, Michigan
Submitted on 04-08-2016
Stayed 2 days for business. Close to many attractions. Nice area to walk after a busy work day, especially the near by Izumi Garden. Also some local restaurants are close by in the attached plaza Breakfast can get busy with lines waiting for custom cooked eggs. Also always seemed to be a short line for check-out Convenient comfortable bus service for a fee back to Narita airport
from Morelia, Mexico
Submitted on 06-08-2016
This venue is an excellent choice for travelers who seek not only a nice location (shops, entertainment, attractions within reasonable distance) but also for those with discerning needs. The hotel has striking features, a welcoming atmosphere, a huge lobby. Check in was done pretty fast, the room was cozy, with all the amenities this brand is expected to offer. View from room was very nice indeed (facing the Imperial Palace). Club Intercontinental lounge offered a high quality options for both b... Read more
from Jaipur, India
Submitted on 06-08-2016
The hotel is conveniently located. Our room was spacious and luxuriously furnished. The service was efficient but communicating with the staff in English was a little difficult. The tariff was pretty steep. Like in many hotels in Japan, breakfast is not included in the tariff.
from san francisco usa
Submitted on 07-08-2016
If this neighborhood suits you, I'd say the ANA is an ok hotel alternative. But what it misses is any real sense of Tokyo or Japanese culture and hospitality. You could easily be staying in any generic city in the world. Upon arrival, you enter a large high ceilinged lobby that houses a lounge, restaurant and reception, with many other restaurants on the Mezzanine and a small shopping area adjacent. There is a very unpleasant smell throughout the old cigarette smoke they have ne... Read more
Submitted on 09-08-2016
Went to The Steakhouse restaurant at Ana Hotel with a friend and had char-grilled fillet of King salmon and asked to change the potatoes for asparagus! It was a super reasonable price ¥2,900, considering it was dinner in a hotel in Tokyo! Definitely will come back!
from Monterrey, Mexico
Submitted on 10-08-2016
Tokyo was our first stop for our honeymoon trip. This hotel really enhanced our experience of Tokyo and Japan! It is located very near Akasaka which is a really cool neighborhood with lots of shops, malls, restaurants and bars. The metro station is half a block from the hotel so its really great for a tourist to move around tokyo having a metro station nearby. We stayed here for 4 nights and we got a nice suite. They size of the room was ok and the view too; however, my wife and I spent most of... Read more
from Toowoomba, Australia
Submitted on 11-08-2016
We have stayed at the ANA several times now as we visit Japan annually. The rooms are a little dated but very comfortable and quite large for Tokyo. They include lots of little extras in the toiletries which is nice. The airport shuttle departs directly from here which is really convenient and it is a short walk to the train station. The staff are lovely.
Submitted on 16-08-2016
We were very well looked after at the Intercontinental - welcoming staff, great breakfast buffet, the best outdoor pool in Tokyo (I think), good sized rooms, very helpful concierge. Expensive, but then so is everything in this crazy town. The kids loved it and are now thoroughly spoiled.