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FINAL DAY: End-of-Month Sale Details

Kobe Bay Sheraton Hotel & Towers

Osaka, Japan (KIX)

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Based on 746 reviews
Room & Rates
Standard Single, Smoking

Standard Single, Smoking

1 Twin Bed
28 sq feet (3 sq meters)

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, TV with pay movies
Food & Drink - Room service, minibar, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletries
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Smoking
Room is accessed via exterior corridors
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Preferred Double, Smoking

Preferred Double, Smoking

1 Full Bed
301-sq-foot (28-sq-meter) room with ocean views

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, TV with pay movies
Food & Drink - Room service, minibar, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletries
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Smoking
Room is accessed via exterior corridors
Hide room details
Deluxe King, Smoking

Deluxe King, Smoking

1 Full Bed
388-sq-foot (36-sq-meter) room with city views

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, TV with pay movies
Food & Drink - Room service, minibar, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, separate bathtub and shower, slippers, and free toiletries
Practical - Sofa bed, safe, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking
Room is accessed via exterior corridors
Hide room details
Club Double, Smoking

Club Double, Smoking

1 Full Bed
301-sq-foot (28-sq-meter) room with ocean views

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, TV with pay movies
Food & Drink - Room service, minibar, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletries
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Smoking
Room is accessed via exterior corridors
Hide room details
Japanese Western suite with open air bath

Japanese Western suite with open air bath

2 Twin Beds
775-sq-foot (72-sq-meter) room with a balcony

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, TV with pay movies
Food & Drink - Room service, minibar, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, spring water bathtub and separate shower
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Smoking
Room is accessed via exterior corridors
Hide room details
Japanese room with open air bath

Japanese room with open air bath

4 Twin Futons
560-sq-foot (52-sq-meter) room with a balcony

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, TV with pay movies
Food & Drink - Room service, minibar, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, spring water bathtub and separate shower
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Smoking
Room is accessed via exterior corridors
Hide room details
Club Japanese Suite (non-smoking)

Club Japanese Suite (non-smoking)

2 Twin Beds
775-sq-foot (72-sq-meter) room with ocean views

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, TV with pay movies
Food & Drink - Room service, minibar, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
Room is accessed via exterior corridors
Hide room details
Club Deluxe Twin, Non Smoking

Club Deluxe Twin, Non Smoking

2 Twin Beds and 1 Full Sofa Bed
388-sq-foot (36-sq-meter) room with city views

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, TV with pay movies
Food & Drink - Room service, minibar, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, separate bathtub and shower, slippers, and free toiletries
Practical - Sofa bed, safe, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Hide room details
Club Double, Non Smoking

Club Double, Non Smoking

1 Full Bed
301-sq-foot (28-sq-meter) room with ocean views

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, TV with pay movies
Food & Drink - Room service, minibar, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletries
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
Room is accessed via exterior corridors
Hide room details
Standard Single, Non Smoking

Standard Single, Non Smoking

1 Twin Bed
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, TV with pay movies
Food & Drink - Room service, minibar, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Slippers, free toiletries, and a hair dryer
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Hide room details
Deluxe King, Non Smoking

Deluxe King, Non Smoking

1 Full Bed
388-sq-foot (36-sq-meter) room with city views

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, TV with pay movies
Food & Drink - Room service, minibar, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, separate bathtub and shower, slippers, and free toiletries
Practical - Sofa bed, safe, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Hide room details
Deluxe Twin, Non Smoking

Deluxe Twin, Non Smoking

2 Twin Beds
388 sq feet (36 sq meters)

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, TV with pay movies
Food & Drink - Room service, minibar, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, separate bathtub and shower, slippers, and free toiletries
Practical - Sofa bed, safe, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Hide room details
Preferred Double, Non Smoking

Preferred Double, Non Smoking

1 Full Bed
301-sq-foot (28-sq-meter) room with ocean views

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, TV with pay movies
Food & Drink - Room service, minibar, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletries
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
Room is accessed via exterior corridors
Hide room details
Moderate Twin, Non Smoking

Moderate Twin, Non Smoking

2 Twin Beds
301 sq feet (28 sq meters)

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, TV with pay movies
Food & Drink - Room service, minibar, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletries
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
Room is accessed via exterior corridors
Hide room details
Run of the house(Sheraton Floor, 28m˛+)

Run of the house(Sheraton Floor, 28m˛+)

1 Full Bed or 1 Twin Bed
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, TV with pay movies
Food & Drink - Room service, minibar, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Slippers, free toiletries, and a hair dryer
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Room is accessed via exterior corridors
Hide room details
Moderate Twin, Smoking

Moderate Twin, Smoking

2 Twin Beds
301 sq feet (28 sq meters)

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, TV with pay movies
Food & Drink - Room service, minibar, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletries
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Smoking
Room is accessed via exterior corridors
Hide room details
Deluxe Twin, Smoking

Deluxe Twin, Smoking

2 Twin Beds
388 sq feet (36 sq meters)

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, TV with pay movies
Food & Drink - Room service, minibar, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, separate bathtub and shower, slippers, and free toiletries
Practical - Sofa bed, safe, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking
Room is accessed via exterior corridors
Hide room details
Club Deluxe Twin, Smoking

Club Deluxe Twin, Smoking

2 Twin Beds or 1 Full Sofa Bed
388-sq-foot (36-sq-meter) room with city views

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, TV with pay movies
Food & Drink - Room service, minibar, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, separate bathtub and shower, slippers, and free toiletries
Practical - Sofa bed, safe, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking
Room is accessed via exterior corridors
Hide room details
Kobe Bay Sheraton Hotel & Towers
2-13 Kouyoucho-naka Higashinada-ku, Kobe, Japan 658-0032

Rooms
Make yourself at home in one of the 270 air-conditioned rooms featuring minibars. Complimentary wired and wireless Internet access keeps you connected, and pay movies provides entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

Amenities
Don't miss out on the many recreational opportunities, including hot springs, a nightclub, and outdoor tennis courts. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Dining
Enjoy a meal at one of the hotel's dining establishments, which include 4 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Relax with a refreshing drink at one of the 3 bars/lounges.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, limo/town car service, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

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Know Before You Go

  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 2970 per person (approximately)
  • Airport shuttle fee: JPY 1800 per person (one way)
  • Airport shuttle fee per child: JPY 900

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • Barbecue Grills
  • Beauty Shop/Salon
  • Coffee Shop
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Exterior Corridors
  • Gift Shop on Property
  • Indoor Pool
  • Night Club
  • Porter / Bellhop
  • Room Service
  • Sauna
  • Shuttle To Airport (surcharge)
  • Spa Services
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 746 reviews
from South End, Massachusetts
Submitted on 01-28-2017
Fantastic stay. Really nice views. My favorite place there is garden caffe and lobby. Kobe bay Sheraton is such a lovely building. I really liked my room as well. Really comfy and clean. But the best of everything in this hotel i think is it's service. The restaurant were i ate lunch serves such of great foods with nice and friendly service. Would totally recommend.
from Las Vegas, Nevada, United States
Submitted on 01-16-2017
I can't say enough good things about my experience at the Kobe Bay Sheraton. The customer service was spectacular! We were in the middle of trying to close on a house in the United States - argh - and the SPG desk was lovely in helping us connect with our representative back home and make all of the necessary arrangements. This was my husband's first trip to Japan, and he was blown away by how accommodating and wonderful everyone was. The onsen was fabulous too. Our only regret is that we d... Read more
from
Submitted on 01-06-2017
This hotel is located on Rokko Island and is far away from the main attractions of Kobe. However, there is a train station that can bring you to them. The best part of the hotel is that they provide you access to the onsen which is a modern and nice one. The onsen will definitely provide you a relaxing time. As for the room, it is large and the beds are comfortable. A turnoff was that I requested a nonsmoking room and the room definitely had a smoker in it before. They did not handle that situat... Read more
from Hong Kong, China
Submitted on 01-04-2017
I was staying in the hotel's 19/F Club Room when I wrote this review in January 2017. I returned to this hotel again because labuffet at st year I experienced good service and room service with the Club Rooms - with panoramic view, Club Lounge and free spa. The buffet at Garden Cafe, 1/F, is a must for visiting to enjoy reasonable food at a very reasonable price. As a reasonable, there is no reason why I should not come again. But this time I was disappointed. I reserved two Club Rooms and we we... Read more
from Chicago, Illinois
Submitted on 12-26-2016
This was my first trip to Japan and I was attending a meeting at the convention center in Kobe. The hotel is large and is close by the Central train station which is nice if you want to explore the rest of the city. I was in a towers club room which was large, relaxing and comfortable. All of the staff at the hotel were friendly and helpful. The breakfast buffet at the hotel was large but the quality was only ok.
from Singapore
Submitted on 12-22-2016
Stayed here for 2 nights at the club floor. Loved the room and the extra security ie the card-access security door to the rooms. From my floor, there's a direct lift to the onsen. I'm not sure if there's a ladies' floor but the club floor is secured enough. The club lounge is a bit small and during evening cocktail hours it's a bit crowded. Night view from the lounge is beautiful. Breakfast at the Garden Cafe is great. Absolutely loved the truly thin crispy bacon. Will definitely return for the... Read more
from Vancouver, Canada
Submitted on 12-22-2016
The location of this hotel is way above expectation. It is on Rokko Island, which is a new residential area. It is well organized with shops, restaurants and supermarkets. Yet it is quiet and free from the hustle and bustle of Kobe, let alone Osaka. And by trains, it is less than 20 mins from Kobe and less than 40 mins from Osaka. The room rate we got was below 13000 Yen for 2 persons, with privileges of lounge access. The latter may be restricted for spg members. But what is for everybody is ... Read more
from Kusadasi, Turkey
Submitted on 11-27-2016
I love Rokko Island and normaly I stay at my favorite Plaza Hotel, This time I came here just for Onsen.My room was at Ladys 12th FL.Room with Sea View and Bathroom was very nice with Jakuzi. Onsen was ok but bit busy with non hotel guest.After Onsen I went to Ladys Lounge for relax with harb tea.Very quiet as my own room.I know Garden Cafe is busy at breakfast so I selected Marche cafe.
from Taipei, Taiwan
Submitted on 11-24-2016
I've been staying at this hotel for almost 10 years, and in general it was the same. Whether one would take it as a good or bad thing, that is up to you. With the addition of the Onsen, I loved staying here even more. When I came back to the Hotel during end of November, there were a lot more guests than I have ever seen. I am happy that the hotel business is getting better, but there is an obvious lack of man power and 'way' too much people that have access to the lounge on the 19th floor. I u... Read more
from Hong Kong, China
Submitted on 11-06-2016
The hotel is little bit far away from Sannomiya station but there are frequent bus schedule between the hotel and the station. Also there is direct access from Island Center satiation of Rokka Liner, which you can go to Osaka by Hanshin line.
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