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Kobe Bay Sheraton Hotel & Towers

Osaka, Japan (KIX)

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Based on 720 reviews
Room & Rates
Standard Single, Smoking

Standard Single, Smoking

1 Twin Bed
28 sq feet (3 sq meters)

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, TV with pay movies
Food & Drink - Room service, minibar, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletries
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Smoking
Room is accessed via exterior corridors
Hide room details
Preferred Double, Smoking

Preferred Double, Smoking

1 Full Bed
301-sq-foot (28-sq-meter) room with ocean views

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, TV with pay movies
Food & Drink - Room service, minibar, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletries
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Smoking
Room is accessed via exterior corridors
Hide room details
Deluxe King, Smoking

Deluxe King, Smoking

1 Full Bed
388-sq-foot (36-sq-meter) room with city views

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, TV with pay movies
Food & Drink - Room service, minibar, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, separate bathtub and shower, slippers, and free toiletries
Practical - Sofa bed, safe, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking
Room is accessed via exterior corridors
Hide room details
Club Double, Smoking

Club Double, Smoking

1 Full Bed
301-sq-foot (28-sq-meter) room with ocean views

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, TV with pay movies
Food & Drink - Room service, minibar, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletries
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Smoking
Room is accessed via exterior corridors
Hide room details
Japanese Western suite with open air bath

Japanese Western suite with open air bath

2 Twin Beds
775-sq-foot (72-sq-meter) room with a balcony

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, TV with pay movies
Food & Drink - Room service, minibar, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, spring water bathtub and separate shower
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Smoking
Room is accessed via exterior corridors
Hide room details
Japanese room with open air bath

Japanese room with open air bath

4 Twin Futons
560-sq-foot (52-sq-meter) room with a balcony

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, TV with pay movies
Food & Drink - Room service, minibar, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, spring water bathtub and separate shower
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Smoking
Room is accessed via exterior corridors
Hide room details
Club Japanese Suite (non-smoking)

Club Japanese Suite (non-smoking)

2 Twin Beds
775-sq-foot (72-sq-meter) room with ocean views

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, TV with pay movies
Food & Drink - Room service, minibar, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
Room is accessed via exterior corridors
Hide room details
Club Deluxe Twin, Non Smoking

Club Deluxe Twin, Non Smoking

2 Twin Beds and 1 Full Sofa Bed
388-sq-foot (36-sq-meter) room with city views

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, TV with pay movies
Food & Drink - Room service, minibar, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, separate bathtub and shower, slippers, and free toiletries
Practical - Sofa bed, safe, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Hide room details
Club Double, Non Smoking

Club Double, Non Smoking

1 Full Bed
301-sq-foot (28-sq-meter) room with ocean views

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, TV with pay movies
Food & Drink - Room service, minibar, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletries
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
Room is accessed via exterior corridors
Hide room details
Standard Single, Non Smoking

Standard Single, Non Smoking

1 Twin Bed
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, TV with pay movies
Food & Drink - Room service, minibar, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Slippers, free toiletries, and a hair dryer
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Hide room details
Deluxe King, Non Smoking

Deluxe King, Non Smoking

1 Full Bed
388-sq-foot (36-sq-meter) room with city views

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, TV with pay movies
Food & Drink - Room service, minibar, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, separate bathtub and shower, slippers, and free toiletries
Practical - Sofa bed, safe, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Hide room details
Deluxe Twin, Non Smoking

Deluxe Twin, Non Smoking

2 Twin Beds
388 sq feet (36 sq meters)

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, TV with pay movies
Food & Drink - Room service, minibar, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, separate bathtub and shower, slippers, and free toiletries
Practical - Sofa bed, safe, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Hide room details
Preferred Double, Non Smoking

Preferred Double, Non Smoking

1 Full Bed
301-sq-foot (28-sq-meter) room with ocean views

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, TV with pay movies
Food & Drink - Room service, minibar, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletries
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
Room is accessed via exterior corridors
Hide room details
Moderate Twin, Non Smoking

Moderate Twin, Non Smoking

2 Twin Beds
301 sq feet (28 sq meters)

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, TV with pay movies
Food & Drink - Room service, minibar, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletries
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
Room is accessed via exterior corridors
Hide room details
Run of the house(Sheraton Floor, 28m+)

Run of the house(Sheraton Floor, 28m+)

1 Full Bed or 1 Twin Bed
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, TV with pay movies
Food & Drink - Room service, minibar, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Slippers, free toiletries, and a hair dryer
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Room is accessed via exterior corridors
Hide room details
Moderate Twin, Smoking

Moderate Twin, Smoking

2 Twin Beds
301 sq feet (28 sq meters)

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, TV with pay movies
Food & Drink - Room service, minibar, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletries
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Smoking
Room is accessed via exterior corridors
Hide room details
Deluxe Twin, Smoking

Deluxe Twin, Smoking

2 Twin Beds
388 sq feet (36 sq meters)

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, TV with pay movies
Food & Drink - Room service, minibar, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, separate bathtub and shower, slippers, and free toiletries
Practical - Sofa bed, safe, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking
Room is accessed via exterior corridors
Hide room details
Club Deluxe Twin, Smoking

Club Deluxe Twin, Smoking

2 Twin Beds or 1 Full Sofa Bed
388-sq-foot (36-sq-meter) room with city views

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, TV with pay movies
Food & Drink - Room service, minibar, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, separate bathtub and shower, slippers, and free toiletries
Practical - Sofa bed, safe, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking
Room is accessed via exterior corridors
Hide room details
Kobe Bay Sheraton Hotel & Towers
2-13 Kouyoucho-naka Higashinada-ku, Kobe, Japan 658-0032

Rooms
Make yourself at home in one of the 270 air-conditioned rooms featuring minibars. Complimentary wired and wireless Internet access keeps you connected, and pay movies provides entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

Amenities
Don't miss out on the many recreational opportunities, including hot springs, a nightclub, and outdoor tennis courts. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Dining
Enjoy a meal at one of the hotel's dining establishments, which include 4 restaurants and a coffee shop/caf. From your room, you can also access room service (during limited hours). Relax with a refreshing drink at one of the 3 bars/lounges.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, limo/town car service, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

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Know Before You Go

  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 2970 per person (approximately)
  • Airport shuttle fee: JPY 1800 per person (one way)
  • Airport shuttle fee per child: JPY 900

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • Barbecue Grills
  • Beauty Shop/Salon
  • Coffee Shop
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Exterior Corridors
  • Gift Shop on Property
  • Indoor Pool
  • Night Club
  • Porter / Bellhop
  • Room Service
  • Sauna
  • Shuttle To Airport (surcharge)
  • Spa Services
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 720 reviews
from Metro Manila, Philippines
Submitted on 26-04-2016
Its my first time to visit Kobe and am lucky to be given this very friendly very clean hotel. Room is spacious and clean, it has clean bathroom with bathtub!!! The breakfast buffet has the besr of both worlds, western and japanese choices are both good. Highly recommended!
from Dallas, Texas, United States
Submitted on 29-04-2016
Spent a week in a club room and it was enjoyable. The Rokko Liner connection to the main trains was easy but took about 20 minutes to get to Sannomiya, but the Rokko Liner station was ~1 min from the Sheraton lobby. The connection from Itami Airport to the hotel required a bus ride and two train rides, a little more complicated but still easy. The Western-style rooms were clean and quiet and had a couple different size pillows to pick from, so sleeping was good. The shower was a little small a... Read more
from Carlisle, United Kingdom
Submitted on 04-05-2016
Very nice hotel, location might bother some people but we don't mind travelling and the trains/rokko liner are easy to use. We travelled to Osaka which was easy enough to do and also went to Kobe for 1 night. The surrounding area is friendly and not too busy which is nice. The hotel interior is very nice, the reception area is modern and the proximity with the train station is very handy. There is a nice shop that sells gifts that are not too much more expensive than other shops. Our room was s... Read more
from Philippines
Submitted on 18-05-2016
15 members of Phil Obstetrical And Gynocological society stayed in this hotel from May 15-19,2016. We had very pleasant and enjoyable times in the hotel which has very good breakfast and superb service...whether it be the front desk or dining. On our last night we encountered as a group very bad young 15 year old school you who gave us dirty fingers and expressed bad words to us without provocation from any of our group. Being professionals and parents we decided to report to the hotel manager ... Read more
from Singapore, Singapore
Submitted on 23-05-2016
I regularly visit this man-made island but I normally use the other hotel (plaza) for cost reason. However, due to unavailability of the other hotel, I selected Sheraton this time. It has been quite a long time of blank period and I was pleasantly surprised their effort maintaining everything very right and clean as if this hotel is just built. This hotel now comes with real hot spa (Onsen) and you can enjoy it to relax. The cost might be a bit premium over the other hotel in this island, th... Read more
from
Submitted on 28-05-2016
We are a group of 15 people and stayed in this hotel because of the reasonable price. It's far away from sannomiya station on an artificial island. The hotel is big and room is spacious too. The onsen is big and very relaxing. The hotel offered us buffet breakfast at a discounted price with lvarieties of good quality food. We all very satisfied with the stay.
from Inchture, United Kingdom
Submitted on 01-06-2016
Stayed here with friends for a couple of night pre cruise. The hotel itself was lovely and staff pleasant and helpful. Felt the food prices were a bit steep but there are plenty of restaurants nearby. The hotel is a little away from the centre of Kobe so can become expensive travelling back and forth to the hotel - local bus is a good option
from los angeles, ca
Submitted on 19-07-2016
We traveled here the first time, both Kobe and this hotel. Great customer services, awesome view at night, good quality of buffet breakfast. They have on site onsen at the bottom floor, great for family and couples. Nearby train station within walking distance. Direct airport shuttle services right at the main entrance, easy and very convenient. Will come back for sure.
from Hong Kong, China
Submitted on 11-08-2016
Located on Rokko Island and about 20 minutes by car or bus from Kobe town centre, Sanomiya, it is a nice hotel to stay at. Frequent bus service is available to travel to town centre, or by JR which you need to change lines. It is connected to a shopping mall and has some shops to walk around. Restaurant and functions are located on ground floor, and in Japan ground floor is called first floor. Reception is one floor up. I stayed on the club floor and had access to the club lounge. The club loun... Read more
from
Submitted on 19-08-2016
The buffet at breakfast has VERY long lines just to get into the restaurant. We went to eat there in the evening, and it was also "full" (even though all the tables weren't in use). This is not the usual nice hotel experience I'm used to (I'm a diamond member with Hilton). I've visited hotels in many Southeast Asian countries, and this experience has been lackluster at best.
from Saint Helens, Oregon
Submitted on 23-08-2016
The japanses bath at the hotel is not to be missed is it awesome..the hotel is in good place .To see the city around it just walk and have fun .make sure you world famous kobe beef . Make to get a view of the grand island bridge. Not to far from cruise ship terminal The people were very help full
from
Submitted on 11-09-2016
?層?????????????Wifi????使??????? Upper floor Room equipment so nice - air refresher, bluetooth speaker..., BUT disappointed with wifi not stable, almost all the time freezed mobilephone chrome, couldn't use at all.
from Singapore, Singapore
Submitted on 17-09-2016
We were fortunate to stay on the Club floor. Our room was spacious and nicely appointed. There was little in English on the television (BBC only) though we were not there to watch. The room included slippers, a yakuda, sauna privileges, and a well stocked mini fridge. The Club Room offered a great view and decent snacks. All staff were friendly and helpful and spoke English. There is a bus stop under the entry shelter with nice seats and a vending machine for airport bus tickets. The hotel conne... Read more
from Tokyo Prefecture, Japan
Submitted on 24-09-2016
We decided on a one night stay here after taking in two nights in Osaka. The hotel room was fine, service friendly and attentive on the club floor and restaurant for breakfast. Absolutely no compmaints about the hotel; it is much like other Sheratons, a three to four star hotel where you can be assured of a clean pleasant stay. A word of caution though, there was not much actuon here for a Saturday night and the actual area not belonging to the Sheraton was, in contrast, very atypical for K... Read more
from tokyo
Submitted on 09-10-2016
This hotel is conveniently a walk in from the last stop on the Monorail accessible from the station. We stayed here one night coming from Kyoto. Like the people of Kobe this hotel's entire staff are exceptionally friendly, service outstanding. We stayed on a gorgeous Club room on a top floor overlooking the water. The buffet dinner was not something to write home about but certainly OK and reasonably priced. Great spa If your travels in Japan take you to Kobe this hotel is an excellent ch... Read more
from
Submitted on 10-10-2016
I had the strangest experience at this hotel, I've been Starwood Platinum Member since 2004, I would send emails to reservations but particularly to nishi@sheraton-kobe.co.jp and days and days and no response. Finally after calling starwoods liaison as I was told in a lounge I think there out of business. This was not the case but I'm guessing when starwoods contacted this gentleman he responded. When I showed up at the hotel he was there to greet me and was very apologetic and said i have no ex... Read more
from Hong Kong, China
Submitted on 13-10-2016
Sheraton is located the on man-made Rokko Island which is a really laid back and quiet area. I think most rooms have nice open view the island as there are no tall buildings right next to the hotel. The hotel has a very convenient shuttle bus that connects the hotel and the main part of town. It's only a 10-15 min ride so we didn't feel isolated. The hotel has a very nice real onsen which we really enjoyed. The staff in the hotel was really helpful and patient. Unfortunately, like many hot... Read more
from Singapore, Singapore
Submitted on 16-10-2016
The location is going to be inconvenient for some as the Island is some way from the city or Harboufront. However it adjoins the Rokko line light rail station and there are plenty of options for dining. The hotel is new and the rooms are large and well equipped.
from Singapore, Singapore
Submitted on 20-10-2016
Stayed here for business , and the meeting location was on the port island . So I had to go to the main island and then the port island . It's either 4500 yen and 20 min by taxi, or 800 yen y bus and then train , which takes 1 hour 1 evening, my group of 6 needed 2 taxis to get to the main island and there was only 1 taxi on the entire Rokko island . Wow And it's really in the middle of nowhere. No shopping or good food choices within walking distance Hotel itself was ok. Room is average w... Read more
from Hong Kong, China
Submitted on 06-11-2016
The hotel is little bit far away from Sannomiya station but there are frequent bus schedule between the hotel and the station. Also there is direct access from Island Center satiation of Rokka Liner, which you can go to Osaka by Hanshin line.
from Taipei, Taiwan
Submitted on 24-11-2016
I've been staying at this hotel for almost 10 years, and in general it was the same. Whether one would take it as a good or bad thing, that is up to you. With the addition of the Onsen, I loved staying here even more. When I came back to the Hotel during end of November, there were a lot more guests than I have ever seen. I am happy that the hotel business is getting better, but there is an obvious lack of man power and 'way' too much people that have access to the lounge on the 19th floor. I u... Read more
from Kusadasi, Turkey
Submitted on 27-11-2016
I love Rokko Island and normaly I stay at my favorite Plaza Hotel, This time I came here just for Onsen.My room was at Ladys 12th FL.Room with Sea View and Bathroom was very nice with Jakuzi. Onsen was ok but bit busy with non hotel guest.After Onsen I went to Ladys Lounge for relax with harb tea.Very quiet as my own room.I know Garden Cafe is busy at breakfast so I selected Marche cafe.
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