BookIt.com Verified Traveler Margaret Horne from Ladysmith, B.C.

"the Hotel Staff made things seems much better than they actually were.

Management really doesn't appear to give a damn.

"

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BookIt.com Verified Traveler Horace from MN

"We were booked to the Club but all bookings were moved to the Fun Caribbean side because of hurricane Sandy.
The staff did a marvelous job adapting to the guests and bringing food and beverages to the shut-in guests in the rooms. The rooms leaked and the utilities worked intermittently. Many guests, including ourselves, had to be moved, sometimes multiple times, and it appears that all rooms leaked.
Visited the Club for lunch and dinner on the last day and it appeared to be a better location and probably of expected value.
Staff were on the whole very accommodating and we would like to give them special praise having to work at a location that needs significant upgrades as a 3 star location.
Note I can only report on our experience at the Fun Caribbean side."

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BookIt.com Verified Traveler Sherry Boothe from Opelika, AL

"My husband and I stayed at the Royal Decameron while we were in Jamaica for my son's wedding. OMGoodness, what a resort!!! From the time we checked in, until the time we checked out, the service was superb!! Everyone at the resort was friendly and courteous. We stayed in a gardenview hut and it was awesome!! Runaway Bay is very quiet compared to other towns nearby. Even the gift shop staff was friendly and helpful. While we were relaxing under an umbrella on the beach, we were sipping our drinks. Ever so often, a staff member would come by to pick up empty glasses. We definitely plan to visit the Royal Decameron in Runaway Bay again. Thanks, Royal Decameron, for a wonderful vacation!!!"

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BookIt.com Verified Traveler Bruce Brown from Panama, New York

"Please believe the comments that this resort does not accept your reservation and will send you some where else. A JTL rep said he was to take us only he took us to the wrong hotel. Finally got to the hotel only to be told they would not accept our reservation and wanted to move us. They sent us next door-no huts, small beach, no balconies, terrible food and service deteriorated the longer we stayed. Many couples we spoke to had also been booked but were also refused and had to switch. Lies and deceitfulness continued throughout our trip."

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"I enjoy my Vacation ,it was a wonderful 3 Nights i got ,,well rested,love the beach ,the food, the staff was pleasant to talk with,,i think i gain a little pound too, i will recommend any one to stay there, i will do it again.. "

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