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      Riu Palace Tropical Bay - All-Inclusive
      4.5 Stars
      Luxurious 24 Hour All-Inclusive Hotel
      Hurry, Ends at MIDNIGHT Sunday!
      ALL-Suite Resort | SAVE Up to 40% Now-June 22 WAS $220 | Now ONLY $142 24-Hr Room Service | Save MORE on Air + Hotel
      • EXCLUSIVE Savings on Packages!
      • Spa Credits for 2012 travel!
      • Freshwater Pools
      • 5 Restaurants and 4 Bars
      • All-Suite Luxury Resort
      • Hurry, Ends at MIDNIGHT Sunday!
      Nightly Rates Per Person
      Reg. $257
      $135 - $156
      Valid Travel Dates for BookIt.com® Special: Now - July 15, 2012
      Not Valid: No blackout dates! Subject to Sell Out.
      Packages w/ Round-Trip Flights From YOUR Airport:
      Change Airport
      3-Night PKG Reg. $1799 $999
      4-Night PKG Reg. $2009 $1099
      5-Night PKG Reg. $2149 $1199
      6-Night PKG Reg. $2449 $1349
      7-Night PKG Reg. $2779 $1449
      10-Night PKG Reg. $3419 $1799

      Riu Palace Tropical Bay - All-Inclusive

      Located on the beautiful beaches of Negril, Riu Palace Tropical Bay allows you to enjoy from local flair to specialty fusion gourmet food, and spirited music and dancing the second you step out of your room. Reflecting the luxury and comfort of a Palace with 24 Hours Room Service, this resort is the perfect vacation spot on this enchanting island of fun and sun.

      Complete All-Inclusive Details

      • All accommodations, taxes and gratuities
      • Breakfast, lunch and dinner.
      • Snacks 24 hours a day
      • Unlimited local and imported beverages 24 hours a day
      • Regularly restocked mini-bar and liquor dispenser
      • Optional dining (reservations required in advance)
      • 90 min/day Free WiFi connection in the lobby as of March 15, 2012

      Situated directly on the beach with complimentary sun loungers, towels and parasols by pool area.

      Restaurants:

      • Negrilnon-smoking restaurant
      • KrystalFusion restaurant (non-smoking)
      • RiminiItalian restaurant (non-smoking)
      • HakuchiJapanese restaurant (non-smoking)
      • Bloody Baypoolside restaurant/grill and steak house with non-smoking section
      • Reggaelounge bar
      • Cubanolobby bar
      • PlazaBar
      • The Sun poolside bar with swim-up bar
      Formal dress is required for dinner
      Main restaurant: T Shirts with sleeves for gentlemen
      Theme restaurants: long trousers and T Shirts with sleeves for gentlemen


      2012 Hurricane Season Policy (June 1 to November 30, 2012)
      The special conditions and waivers will apply only to the affected destinations and as soon as, but not before, an official Hurricane Watch has been issued by the US National Hurricane Center:

      • Evacuation: When in-house Guests are evacuated from the property, as a result of an actual Hurricane warning or as per instruction from the authorities, charges for the night(s) that Guests remain in the shelter will be waived. Once the Guests return to the hotel with basic services available (food, beverage, and lodging with running water and electricity) night charges as a normal stay.
      • Guests in the hotel: If Guests remain in the hotel and basic services are not affected for more than 24 hours, charge as a normal day and no reimbursements will be made. If basic services are interrupted for more than 24 hours, charges of the nights where the basic services were not available will be waived.
      • Forced Stay: Guests forced to remain longer than originally planned and the basic services of the hotel were available, a special distress rate will be defined. This distress rate will be charged directly to each guest on property, unless the Tour Operator confirms in writing that they will pay for their Guests extended stay.
      • Cancellations, No-Shows, and Early departures: No penalty will be charged if due to an imminent hurricane threat.
        Guests will have the option to reschedule their current trip to a different date or a different Riu property by covering the corresponding change in rates (if it applies)
      Please note that a threat is imminent when an actual hurricane (category 1 or higher) is headed and likely to hit one of our destinations within the next 72 hrs, according to the forecasts issued by the NHC. Tropical depressions, tropical storms, heavy rain or wind, and bad weather in general are not considered hurricanes.

      Star Rating4.5 Stars

      Overall User Rating

      8.3 out of a possible 10
      Read Reviews | Write Review


      Address

      P.O. Box 2985 Norman Manley Boulevard
      Negril, CR, JM Negril
      See Map & Directions

      Check In/Out Time

      Check In: 3:00 PM
      Check Out: 11:00 AM

      Number of Rooms

      416

      Renovations

      Major Renovation in 2008

      Toll Free Bookings

      888-292-6703

      Specials: Riu Palace Tropical Bay - All-Inclusive
      ALL-Suite Resort | SAVE Up to 40%
      Now-June 22 WAS $220 | Now ONLY $142
      24-Hr Room Service | Save MORE on Air + Hotel
      • EXCLUSIVE Savings on Packages!
      • Spa Credits for 2012 travel!
      • Freshwater Pools
      • 5 Restaurants and 4 Bars
      • All-Suite Luxury Resort
      • Hurry, Ends at MIDNIGHT Sunday!
      Book It
      BookIt.com® Special Offer Details: Formerly Riu Tropical Bay, this resort has been completely transformed to all the standards of the Riu Palace Hotels and Resorts chain. Enjoy these all new features and amenities:
      • All-Suite Luxury Hotel
      • 24-Hour Room Service
      • 5 Restaurants and 4 Bars
      • Renova Spa (additional charge)
      •  2 Swimming Pools, one with a jacuzzi and one with a swim-up bar, PLUS Children`s pool
      • SAVE Up to 40% OFF with a Flight and Hotel Package!
      • $35 SPA CREDIT for travel May 1 - December 23, 2012 (offer valid per person, per stay)
         
      Valid: Now - July 15, 2012  Not Valid: No blackout dates!

      Terms & Conditions
      Offer valid on new bookings only and may not be combined with any other promotion. Prices advertised are per person/ per night and based on double adult occupancy. Rates and inventory are subject to availability and may sell out. Offer valid on travel May 1 through July 15, 2012. Valid and blackout dates as listed are not guaranteed and can change without notice as inventory and rates change. Valid dates may apply either to a rate or a promotion such as a percentage discount or a free night offer, which may at time cause rate fluctuations within a valid date range. For real-time pricing and availability, please search your specific dates. Rates are based on the Junior Suite Gardenview.
      Amenities: Riu Palace Tropical Bay - All-Inclusive
      • 24-Hour Front Desk
      • All-Inclusive
      • Babysitting(+)
      • Beach Front
      • Beauty Shop/Salon
      • Car Rental Desk(+)
      • Children's Play Area
      • Children's Program
      • Complimentary Coffee
      • Continental Breakfast
      • Dry Cleaning Service(+)
      • Fitness Facility
      • Full Breakfast
      • Gift Shop on Property(+)
      • Golf (nearby)(+)
      • Jacuzzi/Hot Tub
      • Kiddie Pool
      • Lounge/Bar
      • Multiple Swimming Pools
      • Non-Motorized Water Sports (nearby)
      • Outdoor Pool
      • Pool Area Bar
      • Public Internet Access(+)
      • Restaurant
      • Room Service Included
      • Spa Services (nearby)(+)
      • Swim-Up Bar
      • Volleyball Court (nearby)(+)
      • Water Sports(+)
      • Wedding Services(+)

      (+) = Additional fees may apply for the use of these amenities.
      (*) = Free, some restrictions may apply.

      Rooms: Riu Palace Tropical Bay - All-Inclusive
      Junior Suite Garden View (SJSB) - All-Inclusive

      Junior Suite Garden View (SJSB) - All-Inclusive

      All Junior Suite Garden View have air conditioning, ceiling fan, 2 double beds or 1 king size bed, separate living room area with sofa or sofa-bed, balcony or terrace with garden view.
      Maximum occupancy: 2 Adults + 2 Children or 3 Adults + 1 Child under 13 years old.  
      Amenities: direct dial phone, regularly replenished mini-bar and liquor dispenser, coffee maker, satellite flat-screen TV, radio alarm clock, electronic in-room safe (laptop size 15”), iron and ironing board. Bathroom equipped with bathtub and shower, double-sink, vanity mirror, hairdryer and amenities kit.
      Ready To Book Riu Palace Tropical Bay - All-Inclusive?
      Junior Suite Ocean Front (SJMB) - All-Inclusive

      Junior Suite Ocean Front (SJMB) - All-Inclusive

      All Junior Suite Ocean Front have air conditioning, ceiling fan, 2 double beds or 1 king size bed, separate living room area with sofa or sofa-bed, balcony or terrace with ocean front.
      Maximum occupancy: 2 Adults + 2 Children or 3 Adults + 1 Child under 13 years old.  
      Amenities: direct dial phone, regularly replenished mini-bar and liquor dispenser, coffee maker, satellite flat-screen TV, radio alarm clock, electronic in-room safe (laptop size 15”), iron and ironing board. Bathroom equipped with bathtub and shower, double-sink, vanity mirror, hairdryer and amenities kit.
      Ready To Book Riu Palace Tropical Bay - All-Inclusive?
      Junior Suite Ocean View (SJLB) - All-Inclusive

      Junior Suite Ocean View (SJLB) - All-Inclusive

      All Junior Suite Ocean View have air conditioning, ceiling fan, 2 double beds or 1 king size bed, separate living room area with sofa or sofa-bed, balcony or terrace with ocean view.
      Maximum occupancy: 2 Adults + 2 Children or 3 Adults + 1 Child under 13 years old.  
      Amenities: direct dial phone, regularly replenished mini-bar and liquor dispenser, coffee maker, satellite flat-screen TV, radio alarm clock, electronic in-room safe (laptop size 15”), iron and ironing board. Bathroom equipped with bathtub and shower, double-sink, vanity mirror, hairdryer and amenities kit.
      Ready To Book Riu Palace Tropical Bay - All-Inclusive?
      Reviews: Riu Palace Tropical Bay - All-Inclusive

      Overall User Rating:
      Based upon 20 User Reviews

      8.3 out of a possible 10

      BookIt.com® Verified Traveler Barry Stoll from Dedham, MA

      "The overall experience was very good."

      Posted: Mon, May 14, 2012
      • Overall Experience:Overall Rating
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      • Would Return or Recommend?Yes
      BookIt.com® Verified Traveler Janet Deneau from Chatham

      "I was a little concerned with the negative comments about this resort, but I did not need to worry. This resort is outstanding. We had two ocean front rooms and the view from the balcony in both were breathtaking. The rooms were spacious and clean. They were a little musty but you are on the ocean in hot weather, what do you expect. The maids were there twice a day, once to clean and then at night for turn down service and to replace towels in the bathroom. There was plenty of hot water every time we showered, we actually had to turn it down sometimes because it was too hot. The air conditioning was great, and some nights we just opened the balcony doors and fell asleep with the sound of the ocean. The food was excellent. The first night there was shrimp and lobster tails on the buffet. What more can you ask for. One night was Jamaican night with all Jamaican cuisine. We were so happy with the buffet that we didn't try the jerk hut. We did eat at a specialty restaurant one night, and the food was good but we preferred the buffet. All the staff were friendly from the moment we arrived until the sad day when we had to leave. I had read comments that the staff were rude, we never encoutered that. They were all friendly. from the groundskeepers to the waiters to the staff at the front desk. Of course if you chose not to speak to them, they would respect your privacy and not start up a conversation. I suggest striking up a conversation with the staff, they are all lovely people. The vendors on the beach approached us on the first day and after a simple no thanks they didn't approach us again for the rest of the trip. We had such a great time we were very sorry that we had to leave. We will definitely be going back to this resort. Don't believe the negative reviews. I guess some people just can't be pleased."

      Posted: Wed, Apr 25, 2012
      • Overall Experience:Overall Rating
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      • Would Return or Recommend?Yes
      BookIt.com® Verified Traveler Rebecca D. from San Jose, California

      "Just returned from Negril, here are my thoughts and comments about Jamaica. Staff: only about 10% of the staff was nice and appreciative about the touristism. Most staff look upset and not cheerfull. Waited about an hour for our luggage to be brought up and it never came we had to go back to the lobby and get it ourselfs. Hotel Rooms: Nice and housekeeping was great Food: Buffet really good food, desserts not so much, hotel had 5 restuarants that you had to make reservations for went to the steak house was GREAT, went to the Italian restaurant which wasn't good. Room Service: Ordered room service one day waited about 2 hours, called for status and they could not tell us needless to say never received food. Entertainment lacked, they would put on some shows if that is what you want to call it after dinner, needed better entertainment overall. The best part of the entire trip was the beach, water was better than the pool! Overall it was an interesting trip but would not return and spend that much money to receive that kind of service."

      Posted: Sat, Apr 14, 2012
      • Overall Experience:Overall Rating
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      • Would Return or Recommend?No
      BookIt.com® Verified Traveler A Recent Traveler

      "What a disapointment! This was my THIRD stay at this exact hotel and I will not be back. Food was better than it was the last 2 times I visited, so definitely some improvement there but the staff was well, frankly, rude (with one exception; a female server/waitress who works the outdoor dinner section--she was fab!). I have been to Negril over a dozen times and have never encountered such poor customer service and general apathy from the staff. Perhaps someone told them the day we arrived that they were all losing their jobs? It sure seemed that way. No eye contact, no smiles, no hello. Bummer. Way different from my other 2 experiences there. It's forever redeeming quality? You cannot beat the beach at this place, incredible...stunning! My hope is that 98% of the employees take a quick break and be reminded how lovely it is to be in Jamaica with all that it has to offer."

      Posted: Tue, Mar 27, 2012
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      • Would Return or Recommend?No
      BookIt.com® Verified Traveler A Recent Traveler

      "The hotel staff was awesome and the rooms beautiful, I would definitely go back."

      Posted: Mon, Mar 26, 2012
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      • Quality:Quality Rating
      • Value:Value Rating
      • Cleanliness:Cleanliness Rating
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      • Staff Friendliness:Friendliness Rating
      • Would Return or Recommend?Yes
      Show
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      Map & Directions: Riu Palace Tropical Bay - All-Inclusive

      Print Map & Directions

      Located in Negril, on Jamaica’s west coast
      48 Miles from Airport

      Riu Palace Tropical Bay - All-Inclusive Distances to Popular Jamaica Attractions:
      Montego Bay Jamaica - Sangster International Airport
      44 Miles
      Distances shown above are loaded by the hotel and are for comparison purposes only.