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Terra Nova All Suite Hotel

Kingston, Jamaica (KIN)

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Hotel Specials
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Based on 247 reviews
Room & Rates
Premium Junior Suite

Premium Junior Suite

1 King Bed or 1 Full Sofa Bed
Entertainment - Free WiFi, 46-inch flat-screen TV with cable channels, and iPod dock
Food & Drink - Coffee/tea maker and room service
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
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Signature Executive Suite

Signature Executive Suite

1 King Bed or 1 Full Sofa Bed
Layout - Bedroom and living room
Entertainment - Free WiFi, 46-inch flat-screen TV with cable channels, and iPod dock
Food & Drink - Coffee/tea maker and room service
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Desk, safe, and free newspaper
Comfort - Air conditioning and daily housekeeping
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Signature Luxury Suite

Signature Luxury Suite

1 King Bed
900-sq-foot (81-sq-meter) room with a balcony

Layout - Separate living room
Entertainment - Free WiFi, 46-inch flat-screen TV with cable channels, and iPod dock
Food & Drink - Coffee/tea maker and room service
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, jetted bathtub
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
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Terra Nova All Suite Hotel
17 Waterloo Road, Kingston, Jamaica

Make yourself at home in one of the 46 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include safes and complimentary newspapers, and housekeeping is provided daily.

Don't miss out on the many recreational opportunities, including an outdoor pool, a spa tub, and a fitness center. This resort also features complimentary wireless Internet access, babysitting/childcare (surcharge), and shopping on site.

Satisfy your appetite at one of the resort's 2 restaurants. Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include a 24-hour business center and complimentary newspapers in the lobby. Event facilities at this resort consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.


Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

  • Conference Rooms
  • Fitness Facility
  • Free Breakfast
  • Jacuzzi/Hot Tub
  • Lounge/Bar
  • Outdoor Pool
  • Shopping
  • Shuttle To Airport (surcharge)
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 247 reviews
from Brampton, Canada
Submitted on 04-05-2016
I must share my incredible dinner dining experience in the Regency Room on Sunday May 1/16 at 630pm . My husband and I decided make reservations there to celebrate his birthday. From the Maitre D to the server, we experienced Top Notch customer service. They exuded a warm and welcoming demeanor and had a good knowledge of the menu and wine selections. The food was simply delicious! We have not had such a delightful meal since our wedding in 2015 at the same hotel. The ambiance was great and we... Read more
from Fayetteville, Arkansas
Submitted on 07-05-2016
We knew at check-in service at this hotel was excellent. The duty manager, David Sleight, escorted us to the room, and pointed out some amenities. Later, when we asked about a restaurant in walking distance, he walked us to the gate and helped us cross the street. The breakfast was great and the servers there were well-dressed and professional. If you are there on Sunday, don't miss the brunch. The live music on Sunday was an unexpected pleasure. There were a few things forgotten when the room w... Read more
from New York City, New York
Submitted on 14-05-2016
My husband and I checked in on April 30 to May 3. The service was good and the food was also good. I had to call housekeeping for an iron and ironboard cover and they responded to my request. The room was clean. A tiny detail in which the floor around the toilet had what looked like dried urine. However the sink and bath were clean. The entire experience was a home away from home and I felt very comfortable. It is a great place to stay for business, for reading and writing. Shout out to all the ... Read more
from Manchester
Submitted on 18-05-2016
Arrived from Montego Bay via the Knutsford Express to visit family. Friendly staff, very lively bar on a Friday night which we enjoyed. British electricity plug in the bedroom! Convenient and pleasant hotel.
from Fort Myers, Florida
Submitted on 26-05-2016
It has been several years since my previous visit, and I was delighted that the Terra Nova has not only maintained its position as Kingston's best hotel, in my opinion, but has improved further. Several specifics bear mentioning: 1. Special credit goes to David Sleight, the manager, who takes great personal care to ensure the best possible service to each guest. His style and attention to detail are replicated by every staff member that we met. 2. The hotel has been renovated relatively rec... Read more
from Warwick, New York
Submitted on 19-06-2016
Our company sponsored a business meeting at Terra Nova so we stayed June 6-8. Everything went flawlessly. The accommodations were first rate. The food was just tremendous. Breakfast was some of the best I have ever encountered on the island. The staff was courteous. Nicole at the front desk was always smiling and helpful. This is one of the best hotels in Kingston. The flowers cut from the garden were spectacular. The staff made us feel so welcome. We will definitely be back at the Terra Nova on... Read more
from Westchester County, New York
Submitted on 29-06-2016
Stayed at Terra Nova for 3 nights last July 2015; exceptional service; courteous and friendly staff; a delight, will definitely go back. Nice lounge area and breakfast was exceptional. We also enjoyed the bar and the nightclub.
from Miami, Florida
Submitted on 05-07-2016
Visited Jamaica several times and stayed in a few hotels along the North Coast, needed a hotel in Kingston. Decided to stay there based on the reviews. It is not much to look at from the outside and their grounds are average BUT once inside !!! Consistent with the reviews, a GEM of a place. I understand the rooms were recently renovated and its very modern, clean and super nice !! Breakfast was excellent !! Came with the package and certainly a must. Staff was all very polite, respectful and exc... Read more
from Miami
Submitted on 05-07-2016
The hotel is really good! I don't qualify it with excellent because the pool was closed the day we stayed there and because the gym is bad. If you don't mind the pool or gym this is an excellent hotel. The staff is super friendly and the restaurant is Excellent!!! Although I didn't like Kingston I liked the Hotel!!!
from Boca Raton, Florida
Submitted on 06-07-2016
Accommodating staff and hotel. Got to hotel early. Room was ready, not a problem checking in early. Requested prior to my arrival a quite room in the back away from the bar after reading some of the reviews. Not a problem. Room surprisingly comfortable and upgraded. Breakfast buffet that was included, food and service very good. There was authentic Jamaican breakfast dishes and American dishes also. The best meal I had the entire trip. I would definitely go back.
from Basildon, United Kingdom
Submitted on 30-07-2016
Stayed 3 nights 18-21 Jul, 2 x couples plus 1 friend (so 3 rooms) Pros - rooms are very good size with a lovely bed, bedding and wardrobe - decent breakfast included in rate - not a bad price, we paid 130 GBP per night including breakfast - taxi company recommended by the hotel offer a good (if VERY expensive) service Cons - despite pressing the "make up my room" button, as requested, on the first day the room was not made up until 5pm. On the second day it was not made up until about 3pm. ... Read more
Submitted on 04-08-2016
I stayed 1 night on Terra Nova being my plane flight was delayed and then I missed the connecting flight in. Upon my distress,I was calmed by Hostess(Nicole Hemmitt) that eased my tensions with very kind words and an outlook on Jamaica. The room was very plush and clean. The beds were very soft and the buffet was on point. The beauty of Jamaica was evident upon my departure being taken care of by Kadeen Turnbull and her hard work ethics.The Beauty and kindness shown by these hostesses will have ... Read more
from Brooklyn
Submitted on 10-08-2016
I was introduced to Terra Nova August 2015. Since that visit, it has been my home away from home. I have then visited two other times making it a total of three trips. My family really enjoy the atmosphere, elegance and most importantly the professionalism and courteousness of the staff. Overall I must say the staff is wonderful. Housekeeping, bell man, dining staff and cafe staff are amazing. However, I must say that my absolute two favorite team members are at the front desk. Farrah F. and Nic... Read more
from London, United Kingdom
Submitted on 13-08-2016
My best friend and I booked this for a 2 night stay in Kingston. We had a problem and had to change our dates by +1 day, they were so accommodating and didn't charge us any extra. When we arrived we were escorted to our room and shown how to use the facilities. The room was beautiful and the bathroom (especially the shower) was amazing. We didn't get a chance to eat there but the food was being prepared and smelt as good as it looked! Overall I would definitely recommend this hotel, great v... Read more
from girne
Submitted on 14-08-2016
This hotel seems to be a hang out for the local socialites, the breakfast was very good, room was ok, calling it a suite would be a stretch, wifi was complimentary and came and went but was adequate. Regency bar adjoining the hotel was lively and some nights the music went on quite late. The pool area was deserted i wanted to try it but the water didnt look too inviting.
from Chandler, Arizona
Submitted on 16-08-2016
Stay at the Terra Nova when on business to Kingston. Check In Every time I stay at the hotel the check in process takes 20 minutes even though they have everything ready to go. I just donā??t understand it, not sure why it happens, but this is the only complaint I have with the hotel. Please fix this process, it is your first impression for your customers and itā??s not good. The Spanish Court is more organized, they give you a glass of champagne, and have you to your room in less th... Read more
from London, United Kingdom
Submitted on 18-08-2016
Pool area & access to and out of jacuzzi require a little thought to be applied for safety reasons, or turn it into some sort of water feature. Nice hotel none the less, hospitality and staff are its assets.
Submitted on 05-09-2016
Rooms and Staff interaction was on point, restaurant was very pleasing at all sittings. the bar is a pleasure. The staff make the rooms clean and neat, best i have seen in all the hotels located in Kingston
from San Marcos, Guatemala
Submitted on 20-09-2016
Staff at the hotel were great. View of the parking lot was not. Bed was comfortable. Restaurant was good. Wifi was spotty and kept disconnecting. Too many separate "hubs" (each room has its own connection, then one for hallway, one for restaurant, etc). The jacuzzi was just an area elevated above the pool, and had the same cool water, so not really a jacuzzi. The pool was nice to have, but the day my colleagues and I were free to use it we could not as there was a function in a banquet hall n... Read more
Submitted on 25-09-2016
Tea on Thursday was wonderful There was an assortment of regular and herbal teas Even champagne The fare was typical High tea with a few savoury filling pieces It was buffet and the wait staff was very good
from Atlanta, Georgia
Submitted on 26-09-2016
Usually, when in Kingston, I stay at the Spanish Court Hotel. However, hubby and I wanted to try something different so we decided to go hotel hopping. Terra Nova has an "older crowd" feel to it. The customer service is great and accommadating. As we checked in, we were greeted with water and butler service for our bags. We also received a plate of fruits. The rooms are nice and the beds are firm. The bathrooms are A1 decor and feel. The water gets hot as it should. The WiFi was not always the b... Read more
from Arkansas
Submitted on 03-10-2016
I stayed several nights at this hotel. It was very comfortable, the room was great, cable was extensive, amenities were very nice. the restaurant was very calm, the service perfect and the food was very good. I will make it my "go to" hotel when visiting Kingston. The staff could not have been more responsive or courteous. They new each guest.
from Palm Beach Gardens, Florida
Submitted on 14-10-2016
Words cannot describe I felt like I was home...Had all the convenience as if I'd never the USA... Except for doors slamming and loud noise in the hall way on my final night...All my needs were met. For sure this hotel will be my home away from home if and when I decide to visit Kingston...
from Houston
Submitted on 15-10-2016
Simply amazing! Superb customer service, great accommodation, amazing lounge on the property, authentic cuisine that is well prepared and delicious. My family and I will be returning. This hotel is the premier destination when staying in Kingston.
from Kingston, Jamaica
Submitted on 25-10-2016
Very accommodating staff and excellent venue and rooms. Food was excellent and the breakfast menu was absolutely fantastic. My family and I stayed here for my wedding and was thrilled by the service and conditions
from Kingston, Jamaica
Submitted on 31-10-2016
Dining at the Terra Nova in the Regency Room is quite a charm. The decor is elegant and the service superb. The menu offers interesting fare and the desserts are a hard choice. A warm, pleasant and exquisite spot to spend an evening you won't regret
from London, United Kingdom
Submitted on 04-11-2016
We stayed here for one night having flown in from London and before driving to Portland the next day, and the hotel was great for what we wanted. It was great having such a big comfy bed as there was plenty of room when our baby twins decided to join my husband and me in our bed! Everything in the room was very clean and worked very well. The food at the restaurant was also much better than expected (and very generous portions!). It was all delicious... although it was also pretty pricey. Th... Read more
from Raleigh, North Carolina
Submitted on 15-11-2016
My aunt returns from New York on several occasions to celebrate her birthday parties here at the Terra Nova All Suites and all who attended were always amazed at the beauty of this hotel. A few weeks ago I booked two rooms for friends who flew in from Australia and Malaysia. While they were checking in the manager suggested I looked at their rooms and facilities as a courtesy for my recommendation. "WoW"! What a charming place! Big comfy beds, flat screen TV, central air, beautiful bathroom, lot... Read more
from Kingston, Saint Andrew, Jamaica
Submitted on 02-12-2016
I was expecting so much more from this place. I will never stay here again or recommend it like I used to. So many things has left me turned off. The little things do matter and the staff here doesn't seem to grasp this. Stayed there for 6 nights too long and had enough time to form my opinion.Under better circumstances I would've switched hotels but I was just too tired to pack and move. It wasn't all bad but the things that matter needs improvement like: hot water, efficient service, consisten... Read more