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Hotel Carlton on the Grand Canal

(VEN)

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Based on 2455 reviews
Room & Rates

Classic, One Double or Two Twins

1 double or 2 twin beds
Entertainment - Free WiFi, flat-screen TV with satellite channels
Food & Drink - Room service and minibar
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and desk; cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
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Deluxe One Double or Two Twins Canal View

1 double or 2 twin beds
Entertainment - Free WiFi, flat-screen TV with satellite channels
Food & Drink - Room service and minibar
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and desk; cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
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Triple Room

Triple Room

1 double bed or 3 twin beds
Entertainment - Free WiFi, flat-screen TV with satellite channels
Food & Drink - Room service and minibar
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and desk; cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
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Double Room, Patio

Double Room, Patio

1 double bed
194-sq-foot (18-sq-meter) room, patio with courtyard views

Entertainment - Free WiFi, flat-screen TV with satellite channels
Food & Drink - Room service and minibar
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and desk; cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
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Superior Double Room

Double Occupancy
194 sq feet (18 sq meters)

Entertainment - Free WiFi, flat-screen TV with satellite channels
Food & Drink - Room service and minibar
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and desk; cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
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Classic Double or Twin Room

Classic Double or Twin Room

1 double or 2 twin beds
161 sq feet (15 sq meters)

Entertainment - Free WiFi, flat-screen TV with satellite channels
Food & Drink - Room service and minibar
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and desk; cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
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Classic Triple Room

Classic Triple Room

1 double bed or 3 twin beds
183 sq feet (17 sq meters)

Entertainment - Free WiFi, flat-screen TV with satellite channels
Food & Drink - Room service and minibar
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and desk; cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
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Superior Double or Twin Room, 1 Double or 2 Single Beds, Canal View

Superior Double or Twin Room, 1 Double or 2 Single Beds, Canal View

1 double or 2 twin beds
194-sq-foot (18-sq-meter) room with canal views

Entertainment - Free WiFi, flat-screen TV with satellite channels
Food & Drink - Room service and minibar
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and desk; cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
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Hotel Carlton on the Grand Canal
Sestiere Di Santa Croce 578, Venice, Italy 30135

Rooms
Make yourself at home in one of the 150 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities
Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining
Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge during limited hours.

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Know Before You Go

  • Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 32 per person (one way)
  • Airport shuttle fee per child: EUR 32 (one-way), (from 2 to 18 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the hotel:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from 1-31 January.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24-Hour Front Desk
  • Babysitting
  • Business Center
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Free Breakfast
  • Gift Shop on Property
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Porter / Bellhop
  • Room Service
  • Shuttle To Airport (surcharge)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 2455 reviews
from Newton Abbot, United Kingdom
Submitted on 22-05-2016
Ideally placed opposite the railway station and vaparetto stops. The hotel is lovely with magnificent glass chandeliers giving the place a sense of grandeur which it deserves. The staff were friendly and helpful and the room we had was large with marble bathroom. The hotel has a roof terrace where you can eat or have a drink whilst enjoying the sun. There is a coffee shop/bar area by reception and a main restaurant for evening meals which is also used for breakfast which was plentiful with a... Read more
from Clevedon, United Kingdom
Submitted on 23-05-2016
Visited Venice earlier in the month and stayed at this hotel. room was nice however I would say it was overpriced. Front desk staff weren't overly friendly, hotel was clean and tidy. Breakfast wasn't brilliant not much to choose from for the price paid.
from Lagrange Park
Submitted on 23-05-2016
That's why you pick this hotel. Right across from the train station and transport via vaporette. Great, and generous breakfast. Two beds pushed together to make a queen, really what century is this. Plus made up separately two sets of sheets!!
from Essex
Submitted on 24-05-2016
This hotel is perfectly situated. The room we had was just a classic, so no extras at all. Not even tea or coffee in the room. However as we didn't spend a lot of time there it didn't matter for a few nights. bathroom was nice, good quality towels and clean. Breakfast was lovely, the staff we very nice and polite. I did ask if there was a better room we could have and was told they could move us to the front with a view of the canal, but was told it gets very noisy so we stayed where we were... Read more
from Katoomba, Australia
Submitted on 24-05-2016
We had stayed here 2 years ago in a courtyard room which was nice so we booked for 4 quite expensive nights. We had a nightmare transfer which the hotel had arranged and received very little empathy from the manager and a refusal to refund. The room was clean and comfortable but the walls were paper thin and we heard everything happening in the surrounding rooms at all times of the night. Breakfast was again low quality continental with the only cooked option being bland scrambled eggs and bacon... Read more
from Nottingham, England, United Kingdom
Submitted on 06-06-2016
Rooms are always at a premium in Venice, but this could have been a little better. A view overlooking the back of another room, no tea/coffee making facilities (now standard in 4* Italian hotels) and poor storage in the room. I know it's supposed to be "a touch of antiquity, typical of the most prestigious mansions of Venice" but sometimes antiquity just looks scruffy. There was a shower curtain over the very narrow bath with the shower head in an odd position (across the bath rather than at the... Read more
from Canada
Submitted on 06-06-2016
We decided to spend a little extra on lodging in Venice, and chose this hotel, what with its 4-star rating. It was a decision we regretted soon after. The room was old and the cupboards were chipping, nothing like the photos on their website. But the worst was yet to come. We were given a room on the 4th floor, next to the restaurant. After a long day of walking around, we had planned to sleep early, when a concert started in the restaurant, lasting till 1am. The music was so loud and on top of ... Read more
from
Submitted on 07-06-2016
The hotel is exactly opp the Venice Island Main station. So its easy to get your luggage and just walk across the bridge and check-in. The sight seeing almost always starts around the St. Marco Sq. So you will need a water bus to get there. Being closer to the station, all facilities and access are just close-by - bus stops, taxis, cafes, shops and a small market. The rooms are however of varied sizes. Please make sure you get a decent sized. We got almost 3mx3m and we could barely move around. ... Read more
from
Submitted on 07-06-2016
Very dated hotel. Needs serious renovation. Not worth the kind of money it asks for. The location is good. House keeping is poor. We left the room after breakfast. When we returned in the evening the table tops were still dirty with spillage from the previous day. No tea/coffee making facility in the room and room service is chargeable after 7pm. One of the rooms allocated was smelly also. An expensive hotel, not worth the money spent
from manchester
Submitted on 07-06-2016
The hotel was very nice and the rooms were not overlarge but adequate, I was with my husband and 13 yr old grandson, I booked a triple and it consisted of one large bedroom with a smaller bedroom, bathroom and small hallway which housed two wardrobes. There is a safe in the wardrobe which is free to use. The room was spotless and the bathroom also, but the bath was a little small but the shower was the best I have used in a hotel, hot water was plentiful and useful complimentary toiletries were ... Read more
from Letchworth, England, United Kingdom
Submitted on 18-06-2016
Great hotel , staff amazing and so willing to help. Close to Venice canal bus ( just over the bridge) which enabled way access across Venice. Staff willing to help book all tickets. Tip use the canal bus service and ensure you go out during the day and the night to see a different view of Venice. Rooftop Restaurant gives pleasant view of Venice if weather good. Note Venice bus service runs 24 hours this use the shutters to keep noise out at night - very effective. Breakfast very good value. Bar... Read more
from Dubai, United Arab Emirates
Submitted on 19-06-2016
We stayed in Venice for 2 nights as part of our first year wedding anniversary. The location is just opposite rail station which was easy to reach with our luggage. We booked the canal view room and our room had a small balcony. The view of the canal was breathtaking. The room style is Venetian, however, the bathroom was plain it was clean indeed but in my opinion it should be renovated to match the room style. The hotel location is far from the main attractions (St Mark's) you can use water bu... Read more
from London, United Kingdom
Submitted on 19-06-2016
Impressed with hotel, friendly staff and location. We were given a beautiful room. Nothing was too much trouble. Rooftop terrace is very relaxing and friendly. Short walk over the bridge to the water bus stops gives easy access to Venice. Breakfast good. Never made it to the restaurants - always ate out but menus looked good. Hotel was a great choice. Would visit again.
from
Submitted on 21-06-2016
We just returned from 2 nights at this hotel in June. Room was probably one of their cheapest and absolutely fine. View of the courtyard, nicely decorated in traditional venetian style that added to our weekend and really not that small considering all the comments. More than enough room with a large wardrobe. Check in lady was lovely and you can leave your bags early when checking in/out. Great location close to where the buses arrive so very short walk. For the price I paid (did get it on a de... Read more
from Pune, India
Submitted on 21-06-2016
Great location, we opted this as we had a train to take at 7 am in the moring on the check out day. Its old fashioned and the breakfast is average, crowded and the staff does not help at all. Location is good, rest all is just okay.
from Naples, Florida
Submitted on 26-06-2016
We had a small room on the canal, worth paying the extra for a view!Arrived in Piazzale Roma, plenty of porters available , they will charge you 5 euros per bag to wheel your bags for you, over 2 bridges to the Hotel, about 10 minute walk.If you have heavy cases, get a porter!Staff were very friendly at the Hotel, English speaking.Rooms are very small, wall papered in floral prints, not very sexy but expected.Small safe in the room.Small bathrooms, but expected for an older classic Palace buildi... Read more
from Swansea County, United Kingdom
Submitted on 27-06-2016
A fabulous hotel which was a short walk with suitcases from the bus station. Very convenient. Beautiful lounges and room was very clean, crisp white sheets, and in Louis xiv style. Bed, think queen size was so comfortable as were the pillows. Maid service every day with clean linen and towels. A very stylish roof garden where we relaxed after a busy day and the evening meal was lovely. Friendly and helpful staff always on hand to offer advice. Breakfast was delicious with a varied range of ... Read more
from
Submitted on 28-06-2016
We stayed at the Hotel Carlton on the Grand Canal for 3 nights in April 2016, on a bed and breakfast basis. It is very conveniently located if you are arriving via the train or bus station, at a 5 minute walk from the terminus. Granted, this means you will do a fair amount of walking/water bus rides to go and see St Mark's square...but I know I'd much prefer to drop my bags off and explore as soon as I arrive at a city! You do get a lovely view of the Grand Canal. The hotel has such a lovely V... Read more
from Irvine, California
Submitted on 28-06-2016
We visited Venice twice on our last trip and stayed at two different hotels on the Grand Canal. This one was by far and away the better of the two and the price point was maybe $50-$75 more and it was well worth the difference. The rooms were nicer, the amenities better. Hotel Carlton has a full service bar as well as a roof top veranda with food service. The veranda overlooks the entire city and grand canal. A great place to hang out and have a drink after a long tourist day.
from Chappell Hill, Texas
Submitted on 29-06-2016
I just spent two nights at this convenient hotel and it was a wander full stay. The staff were outstanding and very friendly. The rooftop bar and lounge is a must in the evening with the breeze and the canal in front of you. Very comfortable settings.
from
Submitted on 02-07-2016
Just returned from 5 days at the Carlton on the Grand ... This hotel was fantastic, very conveniently located at the start of the Grand Canal so just a few minutes walk from the bus & train station. The Manager and staff were very friendly and could not do enough for you. The room was a good size and very clean. When I return I will stay here again.
from
Submitted on 03-07-2016
A 3 night stay here. The air con was noisy and struggling in the heat a little. The transparent glass bathroom door made us giggle. And the 2 single beds pushed together but made up separately was an interesting practice. If we cared enough we could have said something, I'm sure but... ....we had a view of the grand canal and just soaked in the experience. Beautiful! If there wasn't so much to do in Venice I would have been happy just sitting in the balcony watching the activity on the canal. S... Read more
from
Submitted on 08-07-2016
Room was very traditional and beautiful, not a great view but didn't bother us. Bathroom came with bath and shower which was nice when we wanted to relax. Breakfast was delicious, a huge range of food choices ranging from cooked breakfast to cereal. The cleanliness was perfect and the whole ambiance was definitely 5 star despite it only being classed as 4 star. The staff were lovely, very welcoming and helpful. The hotel is located on the canal which is very romantic and convenient, especially... Read more
from Blairstown, New Jersey
Submitted on 09-07-2016
Right on the Grand Canal, the room was great and spacious. Great memories of having a glass of wine while sitting outside the restaurant. Location was in the center of the action from early morning to late at night. I would stay again.
from Dubai, United Arab Emirates
Submitted on 09-07-2016
This is one of the toughest reviews to write. This hotel has some really great points but in a lot of other ways, it's rubbish. Let's start with the good: The location is absolutely perfect! You could not ask for a better place to stay in Venice. We took the train across the main bridge from the mainland and the first thing you see when you leave the station is the Hotel Carlton on the Grand Canal. Just pop over the footbridge and you're there. We have a lovely room in a typical Venetian styl... Read more
from Keswick, United Kingdom
Submitted on 09-07-2016
Great Location, walking distance to all Venices attractions, Hotel staff very helpful and friendly, breakfast standard enough. Water taxi available directly outside the hotel which was very handy. We were a Honeymoon couple stayed for 3 nights. Our room was so ideally situated and was very quiet.
from
Submitted on 10-07-2016
Out of the 5 hotels we stayed in on our trip through italy, this was the most expensive... and also the least enchanting. Nobody said hi when we walked in. Nobody said hi as we ate breakfast. Breakfast was bland. Rooms small and impersonal. Location is literally right across from the train station.... so if that's a good thing for you, that's good... but it leaves for poor views. There are cheaper hotels, just as glamorous, but with way more charm out there than this one.
from Calgary, Canada
Submitted on 11-07-2016
We are a family of 3 and stayed at the Hotel Carlton on the Grand Canal for 3 nights in June 2016 (breakfast included). We thought the location was perfect. It is very conveniently located for arrivals and departures (via the train or Piazza Roma.) After a long flight, we were dropped off at Piazza Roma and it was a short 5-7 min walk along the canal to the hotel. Given we were tired, I couldnâ??t imagine trying to haul suitcases farther than that! When we left for our next destination, it w... Read more
from Dana Point
Submitted on 12-07-2016
Wonderful stay at this hotel. Everything, from the room, hotel staff, to the food at the hotel, was excellent. The buffet in the morning was very impressive and the room and table presentation was beautiful. The location is excellent at this hotel. Hope someday I can go back. They even sent me an email thanking me for staying with them and sent me a 15 percent discount on next stay. I love this place.
from
Submitted on 12-07-2016
Great hotel for a short stay. Directly opposite the train station, and easy walk from Piazza Roma and also to/fro cruise port. Nice bars, terrace, fantastic rooftop bar and restaurant. Poor aircon in the room, and a little tired looking.
from philadelphia
Submitted on 13-07-2016
Venice is not only the city of canals but of many bridges! It was so wonderful to have a hotel that was perfectly situated. We saw many folks struggling with their luggage throughout the city while we were able to catch a private water taxi right to the private dock in front of the hotel.We were across the Grand Canal from the train station and were able to catch the water buses right there. It was a convenient location but on the preferable side of the Grand Canal. The crush of the crowds was f... Read more
from Lee's Summit, Missouri
Submitted on 15-07-2016
Stayed here a couple of nights at the beginning of a Gate 1 trip. Rooms were pretty small but hey, it's Europe, right? Location is very convenient and easy to find on a map. If you ever get lost while walking home, just look for the signs that say Ferrovia (iron way...railroad). Sitting opposite the train station on the Grand Canal, the Carlton is a natural if you are catching a train or bus (the station is a five minute walk away) or even the people mover that takes you to the tour bus area, t... Read more
from newport, United Kingdom
Submitted on 16-07-2016
A great place to stay in Venice, ideal location right next to the bus station. Clean and spacious rooms decorated in an old style Venetian way which makes a nice change to modern rooms with no character. The staff are the most important element in any hotel and I could not fault anyone here. Would definitely recommend and will stay here again.
from Worcestershire, United Kingdom
Submitted on 18-07-2016
Visited here for 3 nights in July. Arrived by water bus to Guglia and it was a 10/15 minute walk to the hotel. Checked in and staff were very welcoming. Our room wasn't ready but we were advised it would only be about 20 minutes. Our case was taken by the porter and we headed for the roof terrace. Lovely views and nice and relaxing. Room ready and all I can say is WOW!! We were given a canal view and the room was decorated in a traditional Venetian style, very comfortable and clean. The canal vi... Read more
from
Submitted on 19-07-2016
We have just had an amazing 4 night stay in this lovely hotel. The rooms are decorated in the old venetian style with fabric lined walls with matching drapes. Old wooden shutters keep the heat of the day from your room or you can open them and watch and listen to the life on the canal outside your room. The rooms have air conditioning In the summer and heating in winter time. Bathrooms come with a shower bathtub and facilities including a bidet. Service in this hotel is excellent friendly ... Read more
from Chicago, Il
Submitted on 19-07-2016
Very nice hotel. Lovely common areas. Very good breakfast buffet. Rooms were small but comfortable. It's right on the canal, but it's pretty quiet and quite lovely. Only stayed one night, but slept very well. What made this stay so great was the staff. Very helpful, attentive, and friendly. We booked rather late and there weren't many choices available - I thought this was an excellent value! It is a very convenient location if you are tagging a Venice stay to either the front end or t... Read more
from London, United Kingdom
Submitted on 20-07-2016
I stayed here for a weekend and chose it for its location, it is directly opposite the train station and a few minutes walk from the Piazzale Roma, making it perfect for taking the airport bus to Marco Polo airport. I perfer to do take the bus from the airport to Piazzale Roma and then drop off my luggage at the hotel, rather than booking a hotel closer to St. Mark's square, which would mean after getting of the bus I would have to transfer to one of the often crowded Vaporetto river buses, or t... Read more
from Perth, Australia
Submitted on 20-07-2016
Traditional decor making it a lovely place to stay right opposite the train station on the Grand Canal. Staff were very attentive and gave us some rips on what to see and do. They included a free taxi to Murano to see the glass making. Nice to wander the lane ways and small canals. Overall it was very good.
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