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Hotel Carlton International

Napoli (Naples), Italy (NAP)

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Based on 572 reviews
Room & Rates

Single Room

1 Twin Bed
Entertainment - Free WiFi, 19-inch flat-screen TV with digital channels
Food & Drink - Refrigerator and room service
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Double or Twin Room

Standard Double or Twin Room

1 Full Bed or 2 Twin Beds
Entertainment - Free WiFi, 19-inch flat-screen TV with digital channels
Food & Drink - Refrigerator and room service
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Triple Room

Triple Room

3 Twin Beds or 1 Full Bed and 1 Twin Bed
Entertainment - Free WiFi, 19-inch flat-screen TV with digital channels
Food & Drink - Refrigerator and room service
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Double or Twin Room, Sea View

Standard Double or Twin Room, Sea View

1 Full Bed or 2 Twin Beds
Balcony with sea views

Entertainment - Free WiFi, 19-inch flat-screen TV with digital channels
Food & Drink - Refrigerator and room service
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details
Standard Double or Twin Room

Standard Double or Twin Room

1 Full Bed and 2 Twin Beds
Entertainment - Free WiFi, 19-inch flat-screen TV with digital channels
Food & Drink - Refrigerator and room service
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details
Standard Double or Twin Room, Sea View

Standard Double or Twin Room, Sea View

1 Full Bed and 2 Twin Beds
Entertainment - Free WiFi, 19-inch flat-screen TV with digital channels
Food & Drink - Refrigerator and room service
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details
Hotel Carlton International
Via Correale 15, Sorrento, Italy 80067

Rooms
Make yourself at home in one of the 76 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

Amenities
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional amenities at this hotel include complimentary wireless Internet access and concierge services.

Dining
Take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at a bar/lounge or a poolside bar.

Business, Other Amenities
Featured amenities include limo/town car service, a computer station, and express check-in.

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Know Before You Go

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 June to 30 September.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: EUR 6 per person (approximately)
  • Late check-out fee: EUR 40
  • Crib (infant bed) fee: EUR 10 per night
  • Rollaway bed fee: EUR 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.50 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24-Hour Front Desk
  • Concierge Desk
  • Elevator / Lift
  • Express Check-In
  • Lounge/Bar
  • Multilingual Staff
  • Outdoor Pool
  • Outdoor Seasonal Pool
  • Poolside Bar
  • Room Service
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 572 reviews
from Ireland
Submitted on 23-05-2016
Just returned from 10 nights in the Carlton & found it to be the ideal base to explore the Amalfi coast. Location wise there is no better hotel in Sorrento for this price. The rooms were comfortable and cleaned daily to an excellent standard by the wonderful maids (Pina and co) and pool & hotel facilities were all good. There was unfortunately no music or entertainment on site in the evenings which would be an advantage - but with being so central, great restaurants & bars are only a short strol... Read more
from chennai
Submitted on 24-05-2016
it was superb location, average rooms, most rude manager i have ever seen, no water in room, no hot water kettle, no veggies in breakfast, nothing for vegetarians,no feel of a four star property... we had booked a triple room too but we were given only double room.....
from Belfast Co Antrim
Submitted on 25-05-2016
Wonderful stay with my daughter and grandson in the Carlton. Very clean and central with a fantastic pool! Rooms were simple but spacious & equipped with a fridge and beautiful views. Hotel is only steps from the main square but quiet & in no better location. Close to a lovely play park also which was perfect for my grandson every day. All areas were always very clean. Very spacious dining and bar areas & the pool area with lovely lemon and orange trees was really well kept. Breakfast was cont... Read more
from Miami, Florida
Submitted on 01-06-2016
if you go never before you call and ask if turn on we were told no air in rooms before june 1 stayed may 25 to may 29 open the windows and fan yourself buffet brkft very nice no parking a blck away 22 eu per night
from Manchester, United Kingdom
Submitted on 08-06-2016
Stayed at Hotel Carlton in Sorrento for 7 nights and loved it. The staff were very helpful and polite especially Luigi who attended to our need for a late night cuppa every night as well as picking fresh oranges from the trees for us while we were sitting by the pool, they were lovely. On arrival we were met by a very pleasant young man who on hearing that it was our 40th wedding anniversary arranged for a bottle of Champagne to be sent to our room courtesy of the management. The hotel was in an... Read more
from Ardrossan, United Kingdom
Submitted on 20-06-2016
Location two minutes from Tasso Square, 5 from the port and train station. Pool spotless and mature gardens laden with oranges with waiter service with a smile from Luigi. Reception Staff very helpful and friendly. Extensive range for continental breakfast. We stayed for our 25th Wedding anniversary and seriously can't find any criticism. The bedroom was roomy plenty storage and very clean. Air con and mini fridge were ideal.
from Kilmacolm, United Kingdom
Submitted on 23-06-2016
Central location close to all amenities. Other hotels are further away from town centre & require a car or walking up & down hills. Breakfast good & plentiful. Well maintained pool & garden area with plentiful deck chairs & recliners. Spacious room with efficient air conditioning. Welcoming helpful staff who took a pride in their work.
from
Submitted on 24-06-2016
Room was basic, bathroom quite compact with no bath. Nice view from the balcony of the pool area, great sleep very quiet with no noise. Breakfast was nice, servers were extremely helpful and friendly.
from Mumbai (Bombay), India
Submitted on 26-06-2016
Just back from a great few days in Sorrento and the Amalfi Coast! Sorrento is a good base for day trips to the Amalfi Coast, Capri and Pompei. Carlton International Hotel is just a 2 min walk to the main square, Piazza Tasso which has many restaurants, bars & shops; yet it was a quiet area and there was no noise. We arrived early and our room wasn't ready so went for lunch; it was ready by the stipulated 2PM. The room was clean but we had to call the reception to get the AC switched on which w... Read more
from County Kildare, Ireland
Submitted on 07-07-2016
So just back from 10 nights in sorrento in the Carlton. We used this hotel as a relaxing / travelling hotel. For starters it has a great size pool, 1 of few in sorrento. Plenty of sunbeds, only downside is the pool closed at 6pm which wasn't ideal if you were back late from a day trip which often happened. Saying that its the only negative thing about the hotel. Location: it's perfectly located in the center of sorrento just off the square where all the shops bars and restaurants are. It's in a ... Read more
from Stockport, United Kingdom
Submitted on 13-07-2016
Booked a week B&B there. To put it simply, if you want to be in the centre of Sorrento then this is a great choice, its 30 seconds around the corner from the Piazza Tasso (the main square) where you can eat, drink, people watch, and explore. Its 60 seconds away from the first of the little shopping streets that are full of shops, bars, restaurants. It 5 minutes away from the bus/train station and also the port. But the hotel itself was great, not perfect, but great. If your going to be a sno... Read more
from
Submitted on 18-07-2016
Stayed here for 3 nights. Location is exceptional, 1 min walk from main piazza. I arrived early and was unable to check in. I decided to have a swim and expected the staff would let me know when the room was ready but they did not. The hotel is in dire need of a renovation. It has so much potential. The beds and pillows are very very firm. But ... the balcony view is sensational. The pool is deep and large but also needs a revamp. Pool side service would also be ideal. it's good value if you ha... Read more
from London, United Kingdom
Submitted on 20-07-2016
This hotel has to be one of the nicest hotels in Sorrento. It is just seconds from the main square Piazza Tasso ‚?? actually almost spitting distance if you were so inclined. It has wonderfull views of the coast (front located balcony bedrooms) whilst only seconds away from all the shops and restaurants one could cope with or wish for. The bedrooms are very airy, clean and provide all the general creature comforts of a good mid-range priced hotel ‚?¶‚?¶‚?¶.. even if your cat swinging days wil... Read more
from Bucharest, Romania
Submitted on 22-07-2016
I've just returned from a wonderful one week vacation in Sorrento at Carlton International Hotel. I chose this hotel due to the location and facilities and I could say that I couldn't make a better choice. It was by far one of my best experience . I met friendly, attentive and available staff both at reception restaurant and swimming pool, nice room , good food for breakfast and dinner , large pool with an amaizing lemon and orange trees garden , short distance to the city center , with plent... Read more
from Hong Kong, China
Submitted on 23-07-2016
Sea view room is a must-have to go for. The balcony is the perfect place to watch the amazing sunset on the Bay of Naples. You should ask for the rooms on 4th floor. The room was rather basic but it was clean and comfortable. The only suggestion is that they can have a kettle in the room, so we can make some teas while sitting on the balcony. Breakfast was included - the selection was okay but you got a little bored after a few days. You may want to explore some other cafes nearby for some sna... Read more
from Edinburgh, United Kingdom
Submitted on 23-07-2016
Not sure hotel reached standard of four star. There was no mini-bar, nor any tea & coffee making facilities, only three channels on TV (BBC, Sky and a German channel?) and no movies, double bed was two single-beds pushed together, décor tired, minimal toiletries, limited bench-space in the bathroom and no laundry facilities (dry-cleaning, iron, laundry-bag). Air conditioning unreliable. Brilliant view of Naples Bay and very close to City Centre, but quite noisy facing onto a busy street. Ro... Read more
from merseyside
Submitted on 24-07-2016
the hotel is probably 3&half it was better than 3 the location is perfect a few mins walk to center we had a street view thought it might be a problem with the noise but when you closed the window it was ok brilliant for people watching from balcony the room was adequate there is a mini fridge but not stocked air conditioning didn't always work sure they have it on a timer the pool area isn't too bad a few orange &lemon trees sunbeds are free the staff are pleasant breakfast ok no hot food but... Read more
from Rochdale, United Kingdom
Submitted on 25-07-2016
We have stayed here four times now over the past ten years. The staff are fabulous, can't do enough for you. Over the years they have stopped serving hot breakfasts, now continental buffet style. Last year we discovered to our disappointment that evening meals have also been discontinued, if like us, you book DBB, you are given vouchers to go to a restaurant next door! However, that said, the food was excellent and again staff very attentive. The hotel is in a great location, so handy f... Read more
from Fleet, United Kingdom
Submitted on 27-07-2016
My sister and I stayed in a twin room with sea view on the fourth floor on B&B basis, and liked the hotel a lot. It is clear to us that the star rating is from some time ago, but there is plenty that makes up for any shortfall in style. The view was incredible from the 4th floor, we saw some fantastic sunsets, though there is a lot of road noise. I can honestly say that this didn't bother us at night at all, we were exhausted at the end of each day and had no problem sleeping. The room was com... Read more
from Liverpool, United Kingdom
Submitted on 01-08-2016
Visited for my cousins wedding changed hotels at the last minute from the versuvo paid £500 roughly for four nights at the hotel was well worth it lovely bar area and pool was great lots of sun loungers I really liked it but you can not beat the location your right in the centre, the other hotel my sister stayed in were we originally booked was well out the way and up a massive hill there was a bus to get to us and we paid a lot less they ended up at our pool every day there is a lovely restura... Read more
from
Submitted on 03-08-2016
We stayed at the Carlton International Hotel after reading great reviews. The location of the hotel was perfect as it was a 10-15 minute walk to the beach and Marina Grande, 5 minute walk to all the Cafés, restaurants and shopping area. The hotel looks great with a swimming pool and breakfast had a wide selection and was included. However, the room is not comfortable at all. The bathroom is so tiny and to sit on the toilet seat you have to squeeze yourself in a corner with your face squashed to... Read more
from Te Kauwhata, New Zealand
Submitted on 06-08-2016
This hotel was everything we required, modern, clean and with a balcony overlooking swimming pool...first class reception and absolutely no problems with his hotel, close to great eating places and in hindsight would like to have stayed a couple more days...great swimming.
from Manchester, United Kingdom
Submitted on 15-08-2016
The location of this hotel is its best feature. You really are right next to all the action, but we found that noise wasn't a problem at all. Despite a mix up on arrival, we did not let this bother us for the remainder of the holiday. Great pool area with plenty of loungers, never felt crowded and even with children playing was peaceful. Breakfast was the standard continental, but you expect this & always something to eat & the waiting staff where very friendly and always making a fuss over ... Read more
from Limerick, Ireland
Submitted on 07-09-2016
The Carlton is a nice hotel only 3 minutes from the center of Sorrento, the Piazza Tasso is only a short walk. Anywhere you would want to go in Sorrento is only a stole away. The hotel has a lovely pool and sun deck. Staff were helpful ( but lacked warmth). Breakfast was the typical Continental breakfast, after a few days boring, but its much the same elsewhere. Happy to recommend the hotel.
from Portishead
Submitted on 15-09-2016
My wife and I stayed for a week. We paid a supplement for a superior room with a sea view, which was well worth the money. The room was a good size and clean and tidy. The view was fantastic. The staff were friendly and welcoming. The location couldn't be better. The only problem was a leak from the air conditioning, which was fixed promptly. Enrico and Lucia were really good and surprised us with a complimentary bottle of champagne in our room. We are happy to recommend the Carlton and would st... Read more
from
Submitted on 18-09-2016
This hotel is very centrally located, near the old town, the port and beach and the sea view rooms have stunning views. Staff is super friendly and helpful. Wifi everywhere and a really nice swimming pool. There is place in front of the hotel for pickups and a very nice restaurant just outside. The breakfast is very basic and can improve.
from Grimsby, United Kingdom
Submitted on 19-09-2016
Visited Sorrento for 3 nights between 16th and 19th September. Great hotel with great location around the corner from Piazza Tasso. Also only 5 minute walk to train station which is also bus departure point. Standard room was great with amazing views over Bay of Naples and Mount Vesuvius. Best view from hotel balcony I've ever had. Continental breakfast was very good and they even supplied a pack up breakfast for our early departure on last day. Pool area was lovely with a great bar service. All... Read more
from New York City, New York
Submitted on 21-09-2016
Hi, I stayed at Carlton International Hotel for 3 nights at the beginning of the month. I choose it because of the location and price and the reviews. Let me add this is one of 5 hotels I stayed at during my Italy trip. The best thing about this hotel is the location otherwise it may be below average. The room was decent sized and I really like the balcony to relax on after every night. I got a view of the pool on the second floor, tried to get higher but they were full. Bed was fine though co... Read more
from London, United Kingdom
Submitted on 05-10-2016
Stayed here for 5 night stay. The location could not be better. 1 min walk from the main square where. You will find an abundance of shops and restaurants. Its about a 15 min walk to a small beach. The rooms are clean and comfortable nice pool area with plenty of sunloungers. Staff where. Very friendly and helpful.would stay here again when i return to sorrento.
from Perth, United Kingdom
Submitted on 10-10-2016
Simple mid range hotel with great location for exploring Sorrento. Rooms are okay, no balcony on some. Large car park about 200 meters walk from hotel ( Parking in Sorrento is always a challenge and expensive)
from Norwich, United Kingdom
Submitted on 12-10-2016
Exellent service with continental breakfast very clean, with shower (no bath ) also with pool. great service. Also agents for a brilliant Amalfi Coast tour small group great guide including great lunch
from Colchester, United Kingdom
Submitted on 13-10-2016
We stayed for a week in October, 2016. Our room was very clean (maid service everyday). Shower clean and useful bidet!! Lovely breakfast, plenty of choice. The hotel was always clean. Very close to Sorrento's town centre and train station. Only downside was no tea/coffee making facilities in the bedrooms.
from Edinburgh, United Kingdom
Submitted on 20-10-2016
We stayed in a sea view room with balcony for 9 days in September. The views from the room were superb. The room was very clean & comfortable and unlike some other reviews did not have any issues with the shower! The hotel is centrally located with a 2 min walk to Tasso Square. The breakfast choice was always good and well stocked. The hotel has a great pool area with plenty sun beds and chairs and when we were there was never crowded in fact you could count the number of people on one hand. T... Read more
from Derby, United Kingdom
Submitted on 23-10-2016
Was a bit worried after some of the reviews I had read, but having booked a sea view room we loved it. The views were amazing from the 4th floor and the bathroom was a good size and modern. We found plenty of choice at breakfast, we don't expect full English in Italy. All staff we met were lovely too. The only negative I could say is the walls being thin between rooms so it could be noisy, however as most guests seem more mature and not party animals we didn't have a problem. I'm happy to go... Read more
from Glasgow, United Kingdom
Submitted on 24-10-2016
Perfectly good hotel for the price. Could argue its a bit dated but everything was clean, everything worked, staff were great. We were half board and the breakfast spread was lovely and fresh each day. Bed clean and comfortable. Slight quirk was that the aircon wasn't working, when we enquired we found out they switch it off at the end of September! First nights were a bit clammy for us Scots but it worked out ok. Pool area was good, again clean and the little bar was nice. Suppose it would ge... Read more
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